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every time I would get lunch at Reve I
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would always hear the same question
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and out of confusion I would always
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answer nine until one day I decided to
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look for myself what is this payback
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content that people keep on asking me if
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I have or not in this video we will
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explain what the paybackate is is it
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worth for you to get one how do you
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redeem the points and everything in
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between so to the first question what is
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the payback card in Germany so the
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payback card is part of the payback
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program and it is the most popular and
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largest loyalty program or Rewards
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program in Germany and it has it's free
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and it has over 600 participating
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Partners namely Revere and DM and many
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many others it is owned by American
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Express who also offer a free American
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Express payback credit card which we'll
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mention more about throughout this video
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in short the payback program is a
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program where you collect points which
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you can later redeem for different
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benefits so how does a payback program
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work so for the consumer tumor it works
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that you present your payback card
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either in physical form or via the app
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at the check out of the partner where
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you're purchasing they usually have a
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little scan machine you scan it there
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and that way you get points added to
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your account and as a payback card
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holder you can either use your point to
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pay with them at your next purchase to
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exchange the points for cash or for
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rewards such as lufthans and miles and
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more or you can also choose to donate
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them for a good cause now for the
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partner companies of course there's also
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benefits some of them it's just a
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marketing scheme really for them to be
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able to promote special offers to the
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payback customers this way they can
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attract new customers as well as gain
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the Loyalty hopefully of existing
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customers as well another and this is
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where the tricky part comes is data that
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they can collect through the payback
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program so the payback program is free
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for all customers not for the partners
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of course and the reason why it's free
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is because your data gets collected and
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sent to the partner programs now this is
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a critical point because this is where
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you will need to decide if you want to
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join the program or not pretty much or
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you want to agree to the data collection
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because you can also reject it yes so we
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will jump into details now into the
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section of what data does the payback
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program collect so if you agree during
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sign up that your data can get collected
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the following data usually gets
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collected your personal data that you
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enter during sign up the partner you
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used your paper card on to pretty much
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where do you buy the date of your
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purchase when do you buy as well as the
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revenue you got points on so how much
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did you spend and also this is a little
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bit depending on what you're buying the
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information on the products you bought
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so depending on the type it could be the
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specific item or the general product
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group for example pharmacies are not
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allowed to actually communicate the
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exact medication that you're buying as
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far as we can read in the terms and
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conditions of payback actually this
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information only gets conveyed to the
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individual partner and not to all 600
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Partners in our guide we have actually
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the link to the forms which has the
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terms and conditions of the different
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consents that you need to give which we
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will link in the description box below
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also according to the payback website
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you have the right to decline sharing
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your data with these partners and you
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still have the option to use payback so
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it can still be free but you have
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actively have to opt out from them
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collecting your data and sharing it with
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partner companies so now to the question
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is how do you sign up to the payback
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program so there's two basic
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requirements for you to be able to join
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one is you have to be older than 16
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years and you have to be a resident of
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Germany you can sign up either directly
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via the payback website or through any
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of the Partnerships let's say River NDM
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we mentioned those two specifically
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because those are the ones we frequent
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most but there is like we said over 600
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of them and once you have signed up you
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already get your customer number which
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you can use to start collecting points
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you typically receive the physical
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payback card
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um three to four weeks after sign up but
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you can also put it in your app which I
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actually have it's a lot more convenient
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because I usually forget the card now
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let's jump into understanding the
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collection of payback points because not
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all points are created equal
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so first of all the way you collect the
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points is that at checkout you need to
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present your payback either card
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physically or through the app you need
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to scan it for that uh amount of points
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to be accredited to your account how
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much are payback points worth it highly
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depends on the partner company that
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you're purchasing at in the majority of
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shops you get one payback Point per two
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Euro spent and one payback Point equals
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one Euro Cent now at gas stations for
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example a big brand that also
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participates in the payback program you
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get um one point per two liters that you
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tank so it's not per the amount spend
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but for the liters of gas
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yeah and then there are also other
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partners that are more contract based
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where you get like a flat rate or like a
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fixed amount of points for example if
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you sign up for a forwarding service of
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your mail for example from the Deutsche
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Post or DHL you could get 25 payback
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points if you're finding the information
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of this video valuable then please hit
00:05:04
that like button and if you would like
00:05:06
to have more more information on how to
00:05:08
settle into life in Germany more
00:05:09
smoothly then consider subscribing to
00:05:11
our Channel and if you'd like to go the
00:05:13
extra mile and support this channel even
00:05:15
more you can do so in the form of a
00:05:17
virtual coffee via simple gym.com coffee
00:05:19
thank you for your support you can
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easily check how many points you have
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through the payback mobile application
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once you open it on the top you actually
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see how many points you have
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alternatively in certain partner stores
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we've seen them in Reva mainly there are
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these big payback machines which is a
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machine by payback and there you scan
00:05:39
your card and you can also check how
00:05:40
many points you have and the Third Way
00:05:42
is to actually go to the payback website
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and log in you will need to enter your
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customer number and your password and
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then there you can also see how many
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points you have now how to redeem
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payback points first of all you need to
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have collected a minimum of 200 points
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to be able to start redeeming and 200
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points equal to the worth of two euros
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and the most popular ways to redeem them
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is as we mentioned before briefly is to
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actually pay your next purchase with
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them which is what we usually do so
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whenever we have collected more than 200
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points or actually we wait a bit longer
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usually until we have like 15 20 euros
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or so we use that to pay our purchase at
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River or DM either full or partially
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depending on how much it is another way
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is that you can convert your points to
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Miles and more points which is actually
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the Lufthansa loyalty program which
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allows you also to use the points for
00:06:30
buying a plane ticket or upgrades and
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such you also have the possibility to
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exchange your points for vouchers to
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then use that voucher at a partner or at
00:06:40
a company that is not a partner in the
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payback program an example of certain
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attractive companies might be Spotify
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zalando and Ikea and another way to
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redeem your points is to exchange them
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for products so to use them to buy
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products in the payback program now here
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we would like to raise your attention a
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little bit to be smart about it and look
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at the product that you are interested
00:07:01
in in the payback program see how many
00:07:04
points it's worth and then look how much
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is actually in the free Marketplace
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because often it is cheaper to purchase
00:07:10
it directly than use your points for it
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the payback points that you collect are
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valid for a maximum of three years if
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you use the payback card such as this
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one now if you have the American Express
00:07:20
payback credit card they are valid for
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lifetime so they don't expire we will
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talk about the American Express credit
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card a little bit later in the video now
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let's talk about three ways to increase
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the number or the amount of payback
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points that you can collect and the
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first one is to use coupons so this is
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actually the whole marketing machine of
00:07:38
the payback program that comes into play
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because like we said in the beginning of
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course the system exists to make you buy
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more to keep going back to the same
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partner or to actually go to Partners
00:07:49
you would never try otherwise and the
00:07:51
most typical coupons you would find is
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10 times the points at let's say a river
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sometimes also for only specific groups
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of products to push you to buy more of
00:08:01
those and and such now you can either
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get the coupons delivered to you by
00:08:06
postal mail will actually get a brochure
00:08:08
where you can cut the coupons out and
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actually use them or you can also check
00:08:11
the available coupons through the
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payback app another method to increase
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the points you collect is for example to
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use specific sign up links let's say you
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sign up to Disney plus and you use a
00:08:22
specific link you will get a one-time
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Point accreditation to your account for
00:08:26
such a sign up did you know we have
00:08:28
templates on our website that can help
00:08:30
you settle into life in Germany more
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smoothly you can check them out at
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simplegermy.com templates now continue
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with the video
00:08:38
and the Third Way is to get the payback
00:08:41
American Express credit card this is a
00:08:44
free credit card and this one actually
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you collect points every time you use
00:08:48
the credit card not only when you're
00:08:50
actually purchasing through partner
00:08:52
companies if you use this credit card to
00:08:54
pay for your purchases at partner
00:08:55
payback companies then you actually get
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double the points by default so this is
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actually the best and fastest way to
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accumulate the most amount of payback
00:09:04
points possible and if you're an
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American Express fan this is actually
00:09:07
also the best or cheapest way to get an
00:09:10
American Express credit card because
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usually their cards cost a yearly fee
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and in this case it's free however bear
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in mind that not all shops or points of
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sales in Germany except American Express
00:09:21
because there's a higher transaction fee
00:09:23
for them compared to Visa or Mastercard
00:09:25
and a very big disclaimer since we
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always pay attention to the customer or
00:09:29
consumer benefit of financial products
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in a way the American Express payback
00:09:34
credit card is great for buying within
00:09:38
the Eurozone and collecting points
00:09:40
through that however it is not great for
00:09:42
buying or using it outside the Eurozone
00:09:44
because there is a quite Hefty
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transaction fee for foreign currencies
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of two percent also it's definitely not
00:09:51
for withdrawing cash from any ATM it
00:09:54
doesn't matter where even within Germany
00:09:56
because there is a four percent
00:09:57
transaction fee on cash withdrawal so
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those are two big caveats why the card
00:10:02
is not great as an everyday credit card
00:10:05
but amazing for collecting as many
00:10:07
points as possible of payback it's that
00:10:09
if that's your thing another thing to
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point out is that this is a charged
00:10:13
credit card which means that at the end
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of the month the amount that you spent
00:10:16
will be directly debited from your bank
00:10:19
account meaning you're not getting a
00:10:21
credit loan or anything like that that
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you can pay later in installments if you
00:10:25
are interested in such a revolving
00:10:27
credit card we have a separate video on
00:10:29
the best free credit cards in Germany um
00:10:31
that you can watch here or also read our
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guide which is a little bit more up to
00:10:34
date that we will link in the
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description below now to the big
00:10:37
question is it worth it to to get a
00:10:39
payback character in Germany and the
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answer with everything it depends if you
00:10:45
consistently purchase items at Payback
00:10:47
partner companies and you like
00:10:49
collecting points and you would like to
00:10:51
actually use these points to later get
00:10:52
benefits then maybe you should consider
00:10:55
getting a payback card and in that case
00:10:56
you should also consider getting the
00:10:58
American Express pay by card because you
00:11:00
only benefit more even if you would not
00:11:02
like your data to be collected you can
00:11:03
still join the program and benefit from
00:11:05
the cashback opportunity if you choose
00:11:07
to sign up for the free American Express
00:11:08
payback credit card you can do so via
00:11:11
the link in the description below mind
00:11:13
you this is a partner link through which
00:11:14
we might get a commission at no extra
00:11:16
cost to you now if you are not into
00:11:18
American Express or this kind of payback
00:11:20
credit card we also have as we mentioned
00:11:22
before a video going into details of how
00:11:24
you can get a free credit card in
00:11:26
Germany and what you should consider
00:11:27
when you are looking for one and you can
00:11:29
check the video here on the left until
00:11:31
next time cheers wait don't you want to
00:11:34
say it again so Julia has a clean cut
00:11:36
clean cut yeah a clean cut yeah in short
00:11:39
the payback Chrome
00:11:41
[Music]