NetSuite TV at SuiteWorld 2024: Evan Goldberg on AI and All Systems Grow

01:06:51
https://www.youtube.com/watch?v=AdAGkg7I6iE

Zusammenfassung

TLDRNetset TV returns with an exciting coverage of Sweet World 2024 in Las Vegas, a premier event showcasing the latest in technology, customer stories, and product updates, with a keen focus on AI advancements. Anchored by Tor Youngl and Christina Art, the broadcast highlights NetSuite's strategy of integrating AI into every aspect of their platform under the theme 'All Systems Grow.' Key announcements include the launch of the Redwood UX, a user interface enhancing productivity with AI, and the introduction of features like Prompt Studio for customizing AI use, and the suite analytics assistant. Businesses like PRX Performance, fresh off their Shark Tank success, and Farmhouse Pottery showcase how they leverage NetSuite to drive growth. Attendees engage with live demos and sessions, discovering tools and techniques to enhance their enterprise. The broadcast is available live and on-demand, allowing global audiences to access and benefit from the rich insights shared at Sweet World.

Mitbringsel

  • 🎥 Netset TV returns to Las Vegas for Sweet World 2024.
  • 🤖 AI is being integrated into every aspect of NetSuite.
  • 🌲 Redwood UX offers a new, intuitive user experience.
  • 📈 New features include Prompt Studio for AI customization.
  • 🏢 Customer success stories highlight NetSuite's impact on businesses like PRX Performance.
  • 📊 Sweet Analytics Assistant enhances reporting with AI.
  • 🔧 Product demos offer hands-on learning experiences.
  • 🎤 Founder Evan Goldberg speaks on growth strategies and AI.
  • 🚀 PRX Performance is a top-selling Shark Tank brand.
  • 🛠️ NetSuite is crucial for scaling businesses effectively.

Zeitleiste

  • 00:00:00 - 00:05:00

    Netet TV returns to Las Vegas for Sweet World 2024 with new anchors, offering a packed 2-day virtual program featuring executives, customer stories, and product updates. Viewers are encouraged to register, update profiles, and utilize demos and expert sessions.

  • 00:05:00 - 00:10:00

    The Expo floor showcases diverse companies using Net Suite. Featured updates and AI enhancements set the tone, with excitement about customer engagement and insights from founder Evan Goldberg on growth and change.

  • 00:10:00 - 00:15:00

    Evan Goldberg explains the 'All Systems Grow' theme, emphasizing stable growth foundations like Net Suite’s interconnected tech. He highlights the launch of 'Redwood UX' for seamless UI and ongoing AI integration in business systems.

  • 00:15:00 - 00:20:00

    Net Suite’s AI, likened to car wheels, is deeply integrated. It features enhanced text capabilities and the launch of 'Ask Oracle,' showing AI’s essential role in streamlining and customizing business operations.

  • 00:20:00 - 00:25:00

    Open discussions on Netsuite's capabilities, AI enhancements, and personalized business solutions offer reassurance to entrepreneurs. Current AI tools and future collaboration enhancements with Salesforce were highlighted.

  • 00:25:00 - 00:30:00

    Redwood UX aims to modernize user interfaces, suiting digital-savvy new workforce generations. AI tools like Enterprise Performance Management and Analytics Warehouse will enhance decision-making through insights and scenario planning.

  • 00:30:00 - 00:35:00

    Netsuite Analytics Warehouse aids data visualization and decision-making. Text enhance and Prompt Studio deliver unique customization for business needs, backed by Advanced Customer Support. The focus is on organizational productivity through tailored AI.

  • 00:35:00 - 00:40:00

    Net Suite facilitates collaboration via integrated systems and external partnerships, such as with Salesforce. Real customer networks and sessions during Sweet World aim to inspire businesses to achieve efficient growth.

  • 00:40:00 - 00:45:00

    The AI roadmap involves expanding capabilities like the Sweet Analytics Assistant for conversational data engagement. Prompt Studio allows custom AI development, making AI features adaptable to specific business challenges.

  • 00:45:00 - 00:50:00

    Net Suite continues embedding AI across roles, leveraging Oracle's technology for swift integration of AI features. AI everywhere includes automated features like prompt generation and forthcoming tools such as Oracle Code Assist.

  • 00:50:00 - 00:55:00

    PRX Performance CEO discusses scaling challenges after Shark Tank success, emphasizing digital marketing, team building, and Net Suite's role in efficient, automated operations growth. A move from manual to automated systems was crucial.

  • 00:55:00 - 01:00:00

    Farmhouse Pottery utilizes Net Suite and ACS for business growth and efficient resource management. Engaging demonstrations on the Expo floor showcase creative integration of tools and systems, encouraging community learning.

  • 01:00:00 - 01:06:51

    Net Suite’s adaptability is reinforced by diverse customer success stories and community engagement strategies during Sweet World. The integration with tools like Shopify and use cases inspire real-world business growth and innovation.

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Mind Map

Mind Map

Häufig gestellte Fragen

  • Who are the new anchors of Netset TV?

    Tor Youngl and Christina Art are the new anchors of Netset TV.

  • Where is Sweet World 2024 taking place?

    Sweet World 2024 is taking place in Las Vegas.

  • What is the main theme of Sweet World 2024?

    The main theme for this year is 'All Systems Grow'.

  • What is the Redwood UX?

    The Redwood UX is NetSuite's new user interface aimed at being a natural extension of work, and it includes various AI enhancements.

  • How is NetSuite integrating AI into their software?

    NetSuite is embedding AI throughout its system, including features like text enhance and a control center called NetSuite Prompt Studio.

  • What are some of the new AI features announced?

    New AI features include the NetSuite Prompt Studio for customizing AI integrations, and improvements in financial exception management and analytics assistant.

  • What role does AI play in NetSuite's strategy?

    AI is a core part of NetSuite's strategy, aimed at improving productivity and insights across all functions in the suite.

  • Which customer stories are highlighted on Netset TV?

    Highlighted customers include PRX Performance and Farmhouse Pottery, who are using NetSuite to grow their businesses.

  • What event did PRX Performance gain notable recognition through?

    PRX Performance gained recognition through their appearance on Shark Tank.

  • How can viewers watch Netset TV content after the event?

    Viewers can watch Netset TV content on demand for 30 days after the event by registering on their platform.

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Automatisches Blättern:
  • 00:00:01
    [Music]
  • 00:00:16
    welcome to netet TV we are so excited to
  • 00:00:19
    be back in Las Vegas for sweet world
  • 00:00:21
    2024 and to feel this energy once again
  • 00:00:25
    I'm Tor youngl netsuite senior social
  • 00:00:27
    media manager and your nets TV anchor
  • 00:00:30
    I'm Christina art senior account manager
  • 00:00:33
    and your other netset TV anchor I'm
  • 00:00:35
    thrilled to be
  • 00:00:37
    back now you may have noticed the
  • 00:00:39
    broadcast look a little different this
  • 00:00:41
    year if you've been with us before
  • 00:00:43
    welcome back and we miss Kendall and
  • 00:00:45
    Fritz too but don't worry they're not
  • 00:00:47
    far they're just down the street
  • 00:00:49
    anchoring Oracle TV at Oracle codor and
  • 00:00:52
    they left netset TV in our trusty hands
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    and for our new viewers thanks for
  • 00:00:57
    tuning in netet TV is our live 2-day
  • 00:01:00
    broadcast right from the heart of sweet
  • 00:01:02
    world bringing all the action to you
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    wherever you're tuning in from yeah the
  • 00:01:07
    broadcast will be packed with product
  • 00:01:09
    discussions amazing customer stories fun
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    on the Expo floor and so much more make
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    sure you register for our virtual
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    program on air at netset world.com so
  • 00:01:19
    you don't miss a thing yes we'll be
  • 00:01:21
    talking to Executives including our EVP
  • 00:01:24
    and founder Evan Goldberg and SVP of
  • 00:01:27
    application development Gary whinger to
  • 00:01:29
    dive into to all systems grow theme and
  • 00:01:32
    the all the exciting product updates
  • 00:01:34
    coming to the suite plus we'll sit down
  • 00:01:35
    with some amazing customers like PRX
  • 00:01:37
    performance and Packer fasher to hear
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    how they're using net Suite to grow
  • 00:01:41
    their
  • 00:01:43
    businesses we want you to get the most
  • 00:01:46
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    the content coming this week and if you
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    like any of the sessions you can hard it
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    you can catch this content on demand for
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    the next 30 days you can also check out
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    much to cover and we're just getting
  • 00:02:25
    started Christina I say we get this
  • 00:02:27
    thing started let's do it so every every
  • 00:02:29
    body sit back relax and enjoy the
  • 00:02:49
    ride hello and welcome I'm here at the
  • 00:02:53
    heart of the Expo floor at sweet world
  • 00:02:56
    2024 I'm so excited to be standing in
  • 00:02:58
    the customer Marketplace where we
  • 00:03:00
    feature our fascinating customers and
  • 00:03:02
    the products they make let's take a look
  • 00:03:04
    around first we have yesco yesco makes
  • 00:03:07
    signs lighting and many of the
  • 00:03:09
    Billboards you see here right in Vegas
  • 00:03:11
    next is Cuts Cuts is an apparel company
  • 00:03:15
    that specializes in comfortable business
  • 00:03:17
    wear so that you show up your best at
  • 00:03:20
    work and in life next we have Carrot Top
  • 00:03:23
    Industries now carrat toop Industries
  • 00:03:25
    has a vast selection of outdoor Flags
  • 00:03:28
    featured right behind me and finally
  • 00:03:30
    mixi Mixie is your One-Stop shop for all
  • 00:03:33
    the items that you need to maybe be your
  • 00:03:35
    own entrepreneur they have items for
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    candle making lotions perfumes all kinds
  • 00:03:41
    of fun things in the area of beauty now
  • 00:03:43
    our customers run off net Suite but
  • 00:03:45
    sweet world runs off of our customers so
  • 00:03:48
    you'll see them featured at every turn
  • 00:03:50
    here on the Expo floor I hope you can
  • 00:03:52
    feel the excitement the breakout rooms
  • 00:03:55
    are filling up and we've just heard some
  • 00:03:57
    really incredible product updates and AI
  • 00:04:00
    enhancements so I'm going to throw it
  • 00:04:01
    back over to Tori who's in studio with
  • 00:04:03
    our EVP and founder Evan Goldberg I'm so
  • 00:04:06
    excited to hear what Evan has to say
  • 00:04:08
    over to you
  • 00:04:10
    Tori thanks Christina yes there is so
  • 00:04:13
    much to talk about and I can't wait to
  • 00:04:15
    dive in and I'm really with the best
  • 00:04:17
    person to get the inside scoop on
  • 00:04:19
    everything going on the one and only net
  • 00:04:21
    sweet EVP and founder Evan Goldberg Evan
  • 00:04:23
    thank you for being on netet TV thanks
  • 00:04:25
    for having me and congratulations on an
  • 00:04:27
    amazing Kyo I think this might be my my
  • 00:04:30
    favorite one yet it really took me back
  • 00:04:32
    to seeing the Redwoods for the first
  • 00:04:34
    time in Northern California which you
  • 00:04:35
    can appreciate how magnificent they are
  • 00:04:38
    so with that as we heard in your keynote
  • 00:04:41
    and have seen all over the Expo our
  • 00:04:43
    sweet World theme for this year is all
  • 00:04:45
    systems grow can you tell us about what
  • 00:04:47
    that means and why it's important yeah
  • 00:04:49
    well we have a great set of customers
  • 00:04:52
    here at sweet world and a great set of
  • 00:04:53
    customers all around the world we
  • 00:04:55
    announced um over 40,000 of them and
  • 00:04:58
    they're all seeking growth
  • 00:05:00
    um they want but they want to grow
  • 00:05:01
    efficiently and so that's what the
  • 00:05:03
    conference is all about is showing how
  • 00:05:05
    you can have this foundation for growth
  • 00:05:06
    with netw Suite uh that can help you be
  • 00:05:09
    successful in the most efficient way
  • 00:05:11
    possible yeah and you did compare netw
  • 00:05:15
    to a root system that is really laying
  • 00:05:17
    that Foundation of growth for businesses
  • 00:05:19
    to remain steady and strong in the face
  • 00:05:21
    of change we've seen a lot of change
  • 00:05:23
    over the years economically obviously
  • 00:05:26
    and technologically with AI advancements
  • 00:05:29
    why is having a foundation of growth
  • 00:05:30
    more important and relevant now than
  • 00:05:32
    ever before yeah well in the face of
  • 00:05:35
    constant change there's really only one
  • 00:05:37
    thing you control um which is how you
  • 00:05:39
    run your organization and uh you want to
  • 00:05:42
    run your organization like a redwood
  • 00:05:44
    forest where everything is
  • 00:05:46
    interconnected and um you're maximizing
  • 00:05:48
    your growth potential you're utilizing
  • 00:05:51
    all of the uh nutrients and sunlight
  • 00:05:54
    that are coming into the ecosystem
  • 00:05:56
    effectively and it really ties back to
  • 00:05:58
    why I started net Suite in the first
  • 00:05:59
    place
  • 00:06:00
    and in my first company I didn't have
  • 00:06:01
    anything like a technology Foundation I
  • 00:06:03
    had a lot of disconnected applications
  • 00:06:05
    that didn't talk to each other it was
  • 00:06:06
    really hard to get not only to get sort
  • 00:06:09
    of that bird's eye view that you want
  • 00:06:11
    above the trees but also to figure out
  • 00:06:14
    how to how to move forward and uh how to
  • 00:06:16
    execute effectively across the entire
  • 00:06:18
    organization with collaboration so
  • 00:06:20
    really from the beginning netsuite has
  • 00:06:22
    been about building the strong
  • 00:06:24
    technology foundation and as we've
  • 00:06:26
    improved it you know we're giving more
  • 00:06:27
    and more elements that organizations can
  • 00:06:29
    use to achieve that profitable growth
  • 00:06:32
    yeah and I think a really neat part of
  • 00:06:35
    this metaphor specifically is that when
  • 00:06:37
    you have this Foundation of growth and
  • 00:06:38
    this root system the ecosystem the
  • 00:06:40
    nutrients the sunshine all of it it's
  • 00:06:42
    all happening simultaneously and you
  • 00:06:44
    don't even know it it's happening which
  • 00:06:47
    I think is very relevant to what we're
  • 00:06:48
    what we're trying to do here so another
  • 00:06:51
    really exciting announcement is our re
  • 00:06:53
    is our new Redwood ux which from what I
  • 00:06:57
    understand has been in the works for a
  • 00:06:58
    few years so I'm sure it felt amazing to
  • 00:07:00
    finally be able to talk about that on
  • 00:07:01
    stage can you tell us what the
  • 00:07:03
    inspiration was behind it and what
  • 00:07:05
    impact customers can expect from yeah
  • 00:07:08
    well Hillel talked a lot about it and he
  • 00:07:10
    and his team have really been the
  • 00:07:11
    Pioneers the Geniuses behind it but
  • 00:07:13
    working really closely with the netsuite
  • 00:07:15
    team and you know as as he pointed out
  • 00:07:18
    it's really about uh making everything
  • 00:07:21
    you do a natural extension of your work
  • 00:07:24
    and uh obviously the best UI as we say
  • 00:07:27
    is no UI where like you said things are
  • 00:07:29
    happening behind the scenes and when you
  • 00:07:31
    do need to interact with the system
  • 00:07:34
    participate you want that interaction to
  • 00:07:36
    be easy quick and natural and um so you
  • 00:07:40
    know pioneering and working with the
  • 00:07:42
    Redwood team we're now rolling out these
  • 00:07:44
    Redwood features to all of our netw
  • 00:07:46
    suite customers over the coming months
  • 00:07:48
    and I'm so excited to see what they do
  • 00:07:49
    with them it really is so exciting um
  • 00:07:52
    just to hear everything that's happening
  • 00:07:54
    and a big part of the Redwood ux is ai
  • 00:07:58
    ai everywhere we're all about it and
  • 00:07:59
    we've been embedding AI in the suite for
  • 00:08:01
    years way before it was cool and you
  • 00:08:04
    announced even more AI enhancements um
  • 00:08:07
    can you talk about those yeah I you know
  • 00:08:10
    we um have said all along that we expect
  • 00:08:13
    AI to be everywhere to be an intrinsic
  • 00:08:15
    part of the system not an add-on you
  • 00:08:17
    know I've said many times that a
  • 00:08:18
    business system without AI is like a car
  • 00:08:20
    without wheels you you wouldn't buy that
  • 00:08:22
    car on the lot um you want the one with
  • 00:08:25
    wheels and so um you know we're
  • 00:08:28
    constantly adding Wheels
  • 00:08:30
    and uh so some of the things yeah that
  • 00:08:32
    we've done um you know we text inhance
  • 00:08:34
    we announced last year which is a super
  • 00:08:35
    cool use of large language models to
  • 00:08:38
    provide contextual text in the different
  • 00:08:40
    parts of the system um now there's kind
  • 00:08:43
    of this you know control center called
  • 00:08:45
    the netu prom Studio that lets you
  • 00:08:47
    actually customize it for your business
  • 00:08:49
    so how it works in you know in your
  • 00:08:51
    particular business for your particular
  • 00:08:53
    fields that you find important that
  • 00:08:55
    customers are that your users are
  • 00:08:56
    entering data into you have this new
  • 00:08:58
    control so that's super cool um we're
  • 00:09:00
    seeing that we're going to be adding um
  • 00:09:02
    ask Oracle uh which is really you know
  • 00:09:05
    what do you do with Oracle you ask it a
  • 00:09:07
    question and it gives you an answer and
  • 00:09:08
    so that sort of AI intelligence within
  • 00:09:11
    the global search box is something that
  • 00:09:13
    every user is going to get take
  • 00:09:14
    advantage of in addition to the power
  • 00:09:16
    that that uh capability already has so
  • 00:09:19
    you know you're going to see it coming
  • 00:09:20
    in every single feature we think about
  • 00:09:22
    how can we make this AI feature better
  • 00:09:24
    and make it an intrinsic part of your
  • 00:09:26
    experience yeah when I was first reading
  • 00:09:29
    about all of the AI powered features in
  • 00:09:32
    Redwood specifically and and all the
  • 00:09:34
    updates that we have coming to the suite
  • 00:09:36
    I really put myself in a business owner
  • 00:09:39
    shoes not that I've have ever started a
  • 00:09:40
    company but that sense of fear that you
  • 00:09:43
    probably have and just nervousness of
  • 00:09:47
    I'm putting all this on the line and to
  • 00:09:49
    your point earlier you started a company
  • 00:09:51
    really without any help you didn't have
  • 00:09:53
    this Foundation of growth you didn't
  • 00:09:54
    have ai enhancements I'm sure I don't
  • 00:09:57
    know maybe you did no not so no
  • 00:09:59
    nutrients and no Foundation of growth
  • 00:10:02
    and so to look at these Oracle
  • 00:10:04
    assistants specifically it's amazing to
  • 00:10:07
    think that they can really be the
  • 00:10:08
    partners for our customers in building
  • 00:10:10
    their business and it's this trusty
  • 00:10:11
    partner that is with you along the way
  • 00:10:14
    and hopefully can alleviate some of that
  • 00:10:15
    fear that you may be feeling when you're
  • 00:10:17
    starting a business or trying to grow a
  • 00:10:19
    business yeah and you know you say that
  • 00:10:20
    you you haven't started a business but
  • 00:10:22
    you are an entrepreneur in your role and
  • 00:10:24
    most you know everybody here that's at
  • 00:10:26
    net site I mean at sweet world some of
  • 00:10:28
    them are Founders some of them are in
  • 00:10:31
    finance some of them are in sales um
  • 00:10:34
    everybody wants to be entrepreneurial in
  • 00:10:36
    achieving their goals and so we designed
  • 00:10:39
    Nets suite for everybody for everybody
  • 00:10:41
    in the business it's one system
  • 00:10:43
    everybody uses the same system um
  • 00:10:45
    everything you need to grow all in one
  • 00:10:47
    place we love to hear it so with redwood
  • 00:10:51
    ux specifically you know nswe is a huge
  • 00:10:54
    part of our customers lives I I always
  • 00:10:57
    think that is such an honor when I think
  • 00:10:58
    about that so wild I'm like these people
  • 00:11:01
    TR are trusting us to run their business
  • 00:11:03
    and they likely log into netsuite every
  • 00:11:04
    single day it is a daily part of their
  • 00:11:07
    lives and so we obviously want them to
  • 00:11:09
    have a good experience with it how do
  • 00:11:11
    you foresee this new experience changing
  • 00:11:14
    the way they interact with it and how do
  • 00:11:16
    you think that's part of a broader shift
  • 00:11:18
    in the Way businesses are interacting
  • 00:11:20
    with their users yeah well I mean the
  • 00:11:24
    next generation of users are coming you
  • 00:11:26
    know obviously incredibly digitally
  • 00:11:27
    Savvy social media savvy
  • 00:11:29
    mobile Savvy they come in with
  • 00:11:32
    expectations that the tools that they
  • 00:11:33
    use in their personal lives they're
  • 00:11:35
    going to get the same kind of
  • 00:11:36
    interactivity and power and the tools
  • 00:11:38
    they use in their business which they're
  • 00:11:40
    literally doing for like half of their
  • 00:11:42
    waking hours and so our goal really is
  • 00:11:44
    to make each user fall in love with
  • 00:11:46
    netsuite one interaction at a time and
  • 00:11:49
    um we have an amazing team an incredible
  • 00:11:51
    collaboration with Oracle and I think
  • 00:11:54
    we're really going to be leapfrogging
  • 00:11:55
    the typical business application that
  • 00:11:57
    people have to sort of contend with
  • 00:11:59
    as uh as Hill talked about those
  • 00:12:01
    barriers that right now they they have
  • 00:12:04
    to LEAP in order to get their job done
  • 00:12:07
    and so that's you know to me that's
  • 00:12:09
    that's what it's all about you know we
  • 00:12:12
    entrepreneurs and I'm talking about
  • 00:12:14
    everybody in the company they want to be
  • 00:12:16
    building the company they don't want to
  • 00:12:17
    be wrestling with technology and so when
  • 00:12:19
    it's a seamless extension of their work
  • 00:12:21
    that's how they're going to be most
  • 00:12:23
    productive absolutely and kind of going
  • 00:12:25
    back to some of the exciting new
  • 00:12:27
    Solutions exciting updates that you
  • 00:12:29
    mentioned earlier so again bringing back
  • 00:12:31
    AI we can't get enough of AI we have two
  • 00:12:34
    solutions Enterprise Performance
  • 00:12:36
    Management and Nets analytics Warehouse
  • 00:12:38
    which are really helping businesses go
  • 00:12:41
    above the trees we're also sticking with
  • 00:12:42
    our our forest theme here so those two
  • 00:12:46
    solutions have also been infused with
  • 00:12:48
    even more AI can you kind of give us a a
  • 00:12:50
    brief overview of of what's coming for
  • 00:12:52
    those Solutions well you know what's
  • 00:12:54
    great about those Solutions is they've
  • 00:12:55
    been designed you know by uh the or
  • 00:12:59
    Enterprise development teams that are
  • 00:13:01
    building them for large companies we've
  • 00:13:02
    been able to take those that power scale
  • 00:13:05
    it down to make it appropriate for netw
  • 00:13:07
    business so you're sort of getting all
  • 00:13:08
    that power but with the ease of use
  • 00:13:10
    that's appropriate for running it with
  • 00:13:12
    netsuite and they have enormous
  • 00:13:15
    investment in AI um you know in planning
  • 00:13:18
    you can obviously imagine that there's
  • 00:13:20
    lots of ways that you can do Predictive
  • 00:13:22
    Analytics to help foresee what might be
  • 00:13:24
    happening to do sort of what if scenario
  • 00:13:26
    planning and also to monitor um the
  • 00:13:29
    plans and make sure that uh the actuals
  • 00:13:32
    are sort of meeting them and when
  • 00:13:33
    they're not give you sort of an early
  • 00:13:35
    warning on the uh analytics warehouse
  • 00:13:37
    front again there's so much possibility
  • 00:13:39
    for deeply reaching into the data to get
  • 00:13:43
    insights and we've shown demos of things
  • 00:13:45
    like um you know predictive uh days to
  • 00:13:48
    pay stuff like that where it's looking
  • 00:13:50
    at overall patterns with that AI engine
  • 00:13:53
    that can do much more than maybe the
  • 00:13:55
    human eye can just by looking at charts
  • 00:13:57
    so in both circumstances um we're going
  • 00:13:59
    to continue to invest and Oracle is
  • 00:14:01
    going to continue to invest in AI
  • 00:14:03
    capabilities Within These powerful
  • 00:14:05
    Enterprise tools and then we're going to
  • 00:14:06
    bring them to the netw suite Community
  • 00:14:09
    more AI more AI everywhere so how do you
  • 00:14:11
    think these two solutions are going to
  • 00:14:13
    change the way our customers make their
  • 00:14:16
    decisions well I mean I think that
  • 00:14:19
    companies have always struggled with
  • 00:14:20
    planning and spreadsheets and sort of
  • 00:14:22
    these disconnected planning processes
  • 00:14:24
    unifying the planning process and then
  • 00:14:26
    have that AI behind it as your company
  • 00:14:29
    grows is incredibly critical I mean
  • 00:14:31
    companies get way more complex and you
  • 00:14:34
    can't just kind of on the back of the
  • 00:14:35
    napkin decide how you're going to invest
  • 00:14:37
    over the next 12 24 months so that's
  • 00:14:39
    where these powerful planning tools come
  • 00:14:41
    in and similarly there's an explosion of
  • 00:14:43
    data uh companies have data of their own
  • 00:14:46
    they're using multiple systems you know
  • 00:14:48
    netsuite allows you to sort of minimize
  • 00:14:49
    the number of systems you use but every
  • 00:14:51
    company has multiple systems including
  • 00:14:53
    internal systems and that's just leads
  • 00:14:55
    to a pro proliferation of data and if
  • 00:14:57
    the data is scattered all over the place
  • 00:14:59
    place you can't make conclusions from
  • 00:15:01
    netsuite analytics Warehouse is the
  • 00:15:02
    solution for that bringing the data all
  • 00:15:04
    in one place tying it together so you
  • 00:15:06
    can really see the big picture and um we
  • 00:15:08
    are seeing incredible take up of netw
  • 00:15:10
    analytics warehouse and the use cases
  • 00:15:12
    that our customers are showing us are
  • 00:15:14
    things that we didn't even think of when
  • 00:15:15
    we came up with the product yeah I hear
  • 00:15:17
    that's our or one of our most popular
  • 00:15:20
    products which is which is really cool
  • 00:15:22
    and it's getting even better making
  • 00:15:24
    taking all that data and driving even
  • 00:15:26
    more insights for decision- making
  • 00:15:28
    absolutely Ely so talking about netsuite
  • 00:15:31
    text enhance you touched on that as well
  • 00:15:33
    and you actually announced that at sweet
  • 00:15:35
    world last year and for those who may
  • 00:15:37
    not know it is our generative AI
  • 00:15:40
    solution where you it essentially takes
  • 00:15:41
    your netw data and it generates
  • 00:15:43
    contextual personalized content from it
  • 00:15:46
    very cool it's getting even cooler I'm
  • 00:15:49
    curious what was the process of
  • 00:15:52
    conceptualizing how to take text enhance
  • 00:15:54
    to the next level and how was prompt
  • 00:15:55
    Studio ultimately designed yeah well you
  • 00:15:58
    know at netsuite one of our philosophies
  • 00:16:00
    is that every business is different
  • 00:16:02
    there's a lot of commonality and we have
  • 00:16:04
    things like Sweet Success that package
  • 00:16:06
    up best practices from thousands of
  • 00:16:07
    companies similarly texting hands comes
  • 00:16:10
    out of the box which with a lot of
  • 00:16:11
    intelligence about how businesses work
  • 00:16:14
    so when you uh are entering using text
  • 00:16:17
    enhance with a sales description it
  • 00:16:19
    knows to bring in the price and to bring
  • 00:16:21
    in other information we've kind of
  • 00:16:23
    preconfigured it to do that but now
  • 00:16:25
    because one of the things that we really
  • 00:16:27
    believe in is that we want to make netw
  • 00:16:29
    Suite tailored for your business and so
  • 00:16:31
    that's where prom Studio comes in where
  • 00:16:33
    you can take the power of text enhance
  • 00:16:34
    that's already been made appropriate
  • 00:16:36
    sort of for all horizontal businesses
  • 00:16:39
    and adapt it to your particular business
  • 00:16:41
    get your style of writing in there pull
  • 00:16:43
    in the custom fields that you think are
  • 00:16:45
    important to include in the sales
  • 00:16:47
    description for example and so that you
  • 00:16:49
    know the combination of kind of a
  • 00:16:51
    running start with the power of text
  • 00:16:53
    enhance that we build in and then that
  • 00:16:56
    flexibility to adapt it with prom studio
  • 00:16:58
    is what makes it the killer uh feature
  • 00:17:01
    killer feature for sure and I find it so
  • 00:17:05
    fascinating that netsuite is really
  • 00:17:07
    customizable already but now we're
  • 00:17:10
    taking these individual Solutions and
  • 00:17:12
    really customizing each solution at a
  • 00:17:14
    granular level for customers to to
  • 00:17:17
    customize every aspect of how they run
  • 00:17:19
    their business which is which is very
  • 00:17:21
    deep yeah and you know the thing is is
  • 00:17:22
    that you're not on your own I mean we
  • 00:17:24
    have ACS Advanced customer support which
  • 00:17:28
    what's so cool about ACS is they learn
  • 00:17:30
    your business but they also know netw
  • 00:17:32
    Suite deeply so they can help you
  • 00:17:33
    configure these tools they can help you
  • 00:17:35
    figure out how to use the latest AI
  • 00:17:37
    features and in fact we have an AI
  • 00:17:39
    Playbook that we announced for ACS to
  • 00:17:42
    help you adapt your you know your
  • 00:17:44
    business adapt netsuite to your business
  • 00:17:47
    in the context of these AI features so
  • 00:17:49
    you're not alone with all this power
  • 00:17:51
    between netsuite
  • 00:17:53
    ACS the these Business Leaders are never
  • 00:17:56
    alone right so speaking of collaboration
  • 00:18:00
    um we we obviously want to collaborate
  • 00:18:03
    but we want the right tools how does
  • 00:18:04
    netsuite facilitate collaboration and
  • 00:18:06
    connection for our
  • 00:18:08
    customers well I mean there's so many
  • 00:18:11
    different elements of collaboration um
  • 00:18:14
    of course this the suite itself is the
  • 00:18:16
    ultimate collaborative tool because
  • 00:18:17
    everybody's using the same system
  • 00:18:19
    everybody's playing from the same
  • 00:18:20
    Playbook um including your customers in
  • 00:18:23
    that collaboration with sweet Commerce
  • 00:18:24
    my account for example um so that you
  • 00:18:27
    have a really uh you know electronic
  • 00:18:29
    close relationship not on the back of a
  • 00:18:32
    napkin with your customers our ecosystem
  • 00:18:35
    all these great sdn partners that we
  • 00:18:38
    have here at the show at the Expo
  • 00:18:40
    they're part of that collaboration we
  • 00:18:41
    collaborate deeply with them and um and
  • 00:18:44
    then you know we uh offer connectors to
  • 00:18:47
    lots of different tools that you might
  • 00:18:50
    use Amazon point of Sal systems Shopify
  • 00:18:54
    and we announced here um our first uh
  • 00:18:58
    connector to Salesforce and I joked on
  • 00:19:00
    stage that um Mark benof performed
  • 00:19:03
    Cindy's and my wedding ceremony um 26
  • 00:19:07
    years ago and now we're finally marrying
  • 00:19:09
    net Sweden salesforce.com wow so it is
  • 00:19:12
    it is a big Union here yeah that is
  • 00:19:14
    beautiful we've come full circle you you
  • 00:19:16
    and Cindy have come full circle and and
  • 00:19:18
    mark So finally Evan this is our 13th
  • 00:19:22
    sweet world which is pretty cool it is
  • 00:19:25
    my fifth sweet world and I can say from
  • 00:19:28
    personal experience it does get bigger
  • 00:19:30
    and better every year it's always an
  • 00:19:32
    honor to be here it it's it's an amazing
  • 00:19:35
    experience but turning it back to our
  • 00:19:37
    customers what do you hope they get out
  • 00:19:39
    of sweet world this year well there's
  • 00:19:41
    some things that you know are the same
  • 00:19:43
    every year I mean that chance to network
  • 00:19:45
    between the communities of customers
  • 00:19:48
    partners and netw Suite employees I mean
  • 00:19:50
    that's where the magic happens and uh so
  • 00:19:53
    you know since it's the biggest sweet
  • 00:19:54
    world ever there's the most opportunity
  • 00:19:57
    for that kind of networking in
  • 00:19:59
    collaboration and um you know I
  • 00:20:02
    obviously uh with our great breakout
  • 00:20:04
    sessions there's so much to learn so I
  • 00:20:06
    hope customers come back inspired to
  • 00:20:08
    really leverage that Foundation that
  • 00:20:10
    they have uh to drive efficient growth
  • 00:20:13
    of their business and to achieve their
  • 00:20:15
    Visions every business every
  • 00:20:16
    Organization for profit not for profit
  • 00:20:19
    they have a vision we're an enabler
  • 00:20:21
    ultimately the entrepreneur they do the
  • 00:20:24
    hard work of making it happen we don't
  • 00:20:25
    want to be standing in their way we want
  • 00:20:27
    to be giving them that advice and
  • 00:20:29
    assistance to make them achieve their
  • 00:20:30
    goals faster and easier right we're
  • 00:20:33
    we're that Foundation of growth we
  • 00:20:34
    provide the nutrients and the Sun but
  • 00:20:36
    they have to plant the seeds is what it
  • 00:20:38
    sounds like that's right awesome well
  • 00:20:39
    thank you so much again Evan for being
  • 00:20:41
    on netset TV it is such a pleasure and I
  • 00:20:44
    hope you have an amazing rest of your
  • 00:20:45
    sweet worlds thanks for having me and
  • 00:20:47
    good luck with the rest of the shows and
  • 00:20:50
    it's it's a it's a it's a great thing
  • 00:20:51
    that you guys do here bringing the news
  • 00:20:53
    to everybody in the netset community a
  • 00:20:55
    well thank you EV and little sneak peek
  • 00:20:57
    you'll actually be back back I will be
  • 00:20:59
    back not not like this not quite like
  • 00:21:01
    this not quite like this but we will
  • 00:21:03
    catch you later on this week looking
  • 00:21:04
    forward to it rock on it little teaser
  • 00:21:07
    everyone all right well thank you Evan
  • 00:21:09
    and for all of you we'll be sitting down
  • 00:21:11
    with our SVP of technology and AI Brian
  • 00:21:14
    chess to talk about all things AI right
  • 00:21:17
    after this break we'll see you real
  • 00:21:19
    soon they say do what you love and the
  • 00:21:21
    money will follow my passion for making
  • 00:21:23
    life beautiful led to a successful
  • 00:21:25
    design firm booming online sales and a
  • 00:21:27
    TV show it also led to chaos endless
  • 00:21:30
    spreadsheets and no single source of
  • 00:21:32
    Truth we couldn't scale so we chose Nets
  • 00:21:35
    Suite by Oracle now I get immediate
  • 00:21:37
    visibility across the business from
  • 00:21:39
    revenue to customers and fulfillment
  • 00:21:42
    clean simple beautiful netu is critical
  • 00:21:45
    to the success of my
  • 00:21:49
    business as you've heard at netsuite
  • 00:21:52
    we're all about AI everywhere and we
  • 00:21:54
    continue to embed even more AI
  • 00:21:56
    functionality into the suite to help
  • 00:21:58
    your business Drive productivity and
  • 00:22:01
    efficiency and I'm actually on the AI
  • 00:22:03
    Arena on the Expo floor where energy is
  • 00:22:07
    buzzing there's a lot going on and here
  • 00:22:10
    attendees can actually come and see live
  • 00:22:12
    product demos of all the new AI features
  • 00:22:15
    that Evan announced it's really exciting
  • 00:22:17
    super cool and now Christina I hear
  • 00:22:20
    we're going to dive even deeper into our
  • 00:22:23
    AI strategy over to you thanks Tori and
  • 00:22:26
    Brian welcome to Nets sweet TV are you
  • 00:22:29
    enjoying your time here at Sweet World
  • 00:22:31
    Christina thanks thanks for having me
  • 00:22:32
    you know it's it's really things are
  • 00:22:35
    going really well uh we're back in Las
  • 00:22:37
    Vegas it's amazing what you remember and
  • 00:22:40
    you don't remember from year to year uh
  • 00:22:42
    like for example it's 102 outside I mean
  • 00:22:46
    it's amazing it was hot last year too
  • 00:22:48
    but somehow that just disappears from my
  • 00:22:50
    memory and especially you coming from
  • 00:22:51
    the Bay Area I you probably got off that
  • 00:22:53
    airplane
  • 00:22:54
    like really hit I'll tell you the other
  • 00:22:56
    thing that really stands out to me
  • 00:22:59
    that maybe doesn't come through if if
  • 00:23:01
    you're watching from from home um is
  • 00:23:04
    just how giant that keynote tent is yes
  • 00:23:07
    like wow that thing is Big that's the
  • 00:23:09
    kind of thing Las Vegas knows how to do
  • 00:23:11
    they Las Vegas knows how to go big
  • 00:23:12
    that's it go big or go home right let's
  • 00:23:15
    get down into it okay so we've been
  • 00:23:17
    eding AI into the suite for years but
  • 00:23:19
    right now we're talking about AI
  • 00:23:22
    everywhere what's our strategy behind
  • 00:23:24
    that and what does it actually mean to
  • 00:23:26
    put AI everywhere it means a couple of
  • 00:23:29
    different things so AI everywhere means
  • 00:23:32
    things like text enhance that appears in
  • 00:23:34
    more than 200 places across the suite so
  • 00:23:37
    it's the same feature but just about
  • 00:23:39
    everywhere you can write text in net
  • 00:23:40
    Suite you can enhance it with text
  • 00:23:42
    enhance so AI everywhere means these
  • 00:23:45
    horizontal features that kind of go
  • 00:23:47
    everywhere but it means more than that
  • 00:23:49
    so for example it's features that
  • 00:23:51
    everybody uses so new this year sweet
  • 00:23:54
    analytics assistant so reporting is
  • 00:23:57
    something just about everybody needs to
  • 00:23:58
    do and now you can just ask for what you
  • 00:24:01
    want in English language and get the
  • 00:24:03
    report or the graph or the chart that
  • 00:24:05
    you're
  • 00:24:06
    after but there's more there's more it
  • 00:24:10
    also means every role in net Suite
  • 00:24:13
    should get AI assistance so for example
  • 00:24:17
    net site planning and budgeting has uh
  • 00:24:19
    AI narrative reporting in it now uh or
  • 00:24:22
    financial exception management um
  • 00:24:24
    applies to finan Prof professionals and
  • 00:24:27
    you'll see us do more and more of that
  • 00:24:29
    applying AI to make specific jobs in
  • 00:24:31
    that Suite better so AI everywhere is a
  • 00:24:34
    big thing absolutely so what are some of
  • 00:24:37
    the biggest challenges we are trying to
  • 00:24:39
    help our customers with with the use of
  • 00:24:42
    AI so we we think about the benefits
  • 00:24:45
    that AI brings in two ways we think
  • 00:24:48
    about Insight where we want you to be
  • 00:24:50
    able to see further into the data to
  • 00:24:53
    find to make conclusions that maybe you
  • 00:24:55
    wouldn't see superficially and then also
  • 00:24:57
    producct
  • 00:24:58
    we want people to be able to accomplish
  • 00:25:00
    their tasks faster so let's talk about a
  • 00:25:03
    little bit more what we were saying
  • 00:25:04
    before let's talk about the AI functions
  • 00:25:06
    can you break down those functions AI
  • 00:25:08
    servers and the suite M when we think
  • 00:25:11
    about how users are going to perceive AI
  • 00:25:14
    it really comes down to kind of two
  • 00:25:16
    types of AI they're advisers they're
  • 00:25:19
    going to provide advice yeah so tell you
  • 00:25:21
    what's going on with the numbers so you
  • 00:25:23
    see advisers and then you also see
  • 00:25:25
    assistants where we are trying trying to
  • 00:25:28
    make things go faster and sometimes it
  • 00:25:30
    even pops up in the name sweet analytics
  • 00:25:33
    assistant for for example so uh advice
  • 00:25:36
    and assistance perfect um I think what's
  • 00:25:39
    so interesting and unique about netu AI
  • 00:25:42
    is because we are actually using this
  • 00:25:44
    Oracle technology it gives a great
  • 00:25:46
    Advantage for us to put it in our suite
  • 00:25:47
    can you talk a little bit about that so
  • 00:25:49
    Oracle technology is a re really really
  • 00:25:52
    tremendous advantage to us it allows us
  • 00:25:54
    to move faster so we're unveiling I
  • 00:25:57
    don't even know how many AI features
  • 00:25:59
    this year we can move quickly because
  • 00:26:02
    we've got that Oracle technology
  • 00:26:04
    Foundation it does more for us than that
  • 00:26:06
    actually one of the things that sets us
  • 00:26:08
    apart is we're not charging more for AI
  • 00:26:11
    functionality uh it's just built in not
  • 00:26:14
    bolted on so there's no upcharge for it
  • 00:26:16
    and that's also because of that Oracle
  • 00:26:19
    Foundation you know there's another
  • 00:26:21
    really big advantage that we have though
  • 00:26:22
    in addition to that Oracle technology
  • 00:26:24
    foundation and that is right in our name
  • 00:26:27
    net site yeah the fact that it's a suite
  • 00:26:30
    means we get insight into lots of
  • 00:26:33
    different parts of the business and we
  • 00:26:34
    can have the AI bring all of that
  • 00:26:37
    together I'd say those two things the
  • 00:26:39
    Oracle technology and the fact that it's
  • 00:26:41
    a suite is what gives us a leg up with
  • 00:26:43
    AI it's such an advantage so interesting
  • 00:26:46
    now you are going to be taking to the
  • 00:26:47
    stage on Wednesday and talking going
  • 00:26:50
    even deeper into all of this AI
  • 00:26:53
    discussion can you give us a little bit
  • 00:26:55
    of a sneak peek of what we can expect
  • 00:26:57
    well I can tell you what I am most
  • 00:27:00
    excited about so I started my career at
  • 00:27:02
    netsuite as a software developer and so
  • 00:27:05
    I love this idea that people can build
  • 00:27:08
    their own Ai and that starts with prompt
  • 00:27:12
    studio so instead of just clicking a
  • 00:27:14
    button in text enhance and having it
  • 00:27:16
    enhance the text you can write your own
  • 00:27:17
    prompts and tell the AI what you want it
  • 00:27:19
    to do and then install that anywhere in
  • 00:27:22
    the suite you want it to show up
  • 00:27:23
    including in things like custom Fields
  • 00:27:26
    so really really powerful for for people
  • 00:27:28
    who aren't software developers to begin
  • 00:27:31
    to to get what they want out of the AI
  • 00:27:33
    and customize it for their needs but if
  • 00:27:35
    you are a software developer we're also
  • 00:27:38
    building AI into sweet script in a way
  • 00:27:41
    so that people who are building on the
  • 00:27:43
    platform can create their own AI
  • 00:27:46
    functionality things that we haven't
  • 00:27:47
    even thought up with with the nlm module
  • 00:27:51
    you can embed an llm wherever you want
  • 00:27:53
    it to be in the suite and tell it what
  • 00:27:54
    you want it to do so I think that's
  • 00:27:56
    tremendously powerful up there's more go
  • 00:28:00
    I love your excitement behind this I'm
  • 00:28:02
    excited too so Oracle code assist is is
  • 00:28:05
    coming out this year that's an oracle
  • 00:28:07
    product meant to help developers using
  • 00:28:09
    AI Oracle code assist knows sweet script
  • 00:28:14
    okay and that means if you are a
  • 00:28:16
    developer and you are writing sweet
  • 00:28:17
    script on the platform you can get help
  • 00:28:20
    right in your IDE writing that code um
  • 00:28:23
    it's really a fantastic time to be
  • 00:28:26
    developing on the platform it's
  • 00:28:27
    remarkable truly um you're very excited
  • 00:28:30
    about this I'm very excited about this
  • 00:28:31
    but let's talk about maybe some Business
  • 00:28:34
    Leaders that might be a little bit more
  • 00:28:36
    hesitant about AI than way than we are
  • 00:28:39
    right um so what what is your advice to
  • 00:28:41
    those people who are hesitant where can
  • 00:28:43
    they start well I look at what's
  • 00:28:45
    happened in the in the last couple of
  • 00:28:47
    years with AI we've seen this tremendous
  • 00:28:49
    acceleration so there's so much
  • 00:28:51
    happening just every day uh that's new
  • 00:28:54
    with AI but I'll tell you this I still
  • 00:28:56
    think we are closer to the beginning of
  • 00:28:58
    the road than we are to the end so
  • 00:29:00
    there's a lot more yet to come now is
  • 00:29:03
    the right time to jump in to get started
  • 00:29:06
    uh uh so that you can start progressing
  • 00:29:08
    up the curve and one of the great things
  • 00:29:10
    about where AI is going is you don't
  • 00:29:12
    need an expert to be an expert in order
  • 00:29:14
    to do it so find something find
  • 00:29:17
    something that's delivering real
  • 00:29:19
    business value whether that's product
  • 00:29:21
    recommendations for salespeople or
  • 00:29:23
    financial exception management for the
  • 00:29:25
    finance team find something and start to
  • 00:29:28
    get value out of it you'll build from
  • 00:29:31
    there I guarantee it that's such
  • 00:29:32
    reassurance right to say that you have
  • 00:29:34
    the control over this Right the II
  • 00:29:36
    doesn't have the control over you so I'm
  • 00:29:37
    sure a lot of our Business Leaders will
  • 00:29:38
    be very reassured to hear you speak of
  • 00:29:40
    it that way well you know that's a very
  • 00:29:43
    important aspect of what we do with AI
  • 00:29:45
    is we always maintain a human in the
  • 00:29:47
    loop right so we we are uh want the AI
  • 00:29:51
    to advise and to assist but we're not
  • 00:29:54
    ready for the robots to take over so we
  • 00:29:56
    keep a human in the loop
  • 00:29:58
    this is all I need to do thank you I'm
  • 00:30:01
    excited that there is a human in that
  • 00:30:02
    Loop but lastly so kind of broadly where
  • 00:30:07
    do you see AI going truly in the long
  • 00:30:09
    term you've talked about what we can do
  • 00:30:10
    and be reassured right now where do you
  • 00:30:12
    see it in the future well I I think
  • 00:30:14
    we're going to keep building on that
  • 00:30:16
    theme of AI everywhere and you saw two
  • 00:30:19
    things in evans's keynote that I that I
  • 00:30:21
    think sort of point the way the Swede
  • 00:30:23
    analytics assistant is one of them where
  • 00:30:25
    you start to talk to the system and ask
  • 00:30:27
    it for what you want and it just
  • 00:30:28
    delivers that thing back but where
  • 00:30:30
    that's going is ask Oracle where in any
  • 00:30:34
    search box in in the product you just
  • 00:30:37
    ask for what you want whether that's an
  • 00:30:39
    Insight that that you want to give how
  • 00:30:41
    much did we sell last month uh or
  • 00:30:43
    whether it's something you want to know
  • 00:30:45
    about how to use the suite or if it's
  • 00:30:47
    something that you want your session to
  • 00:30:50
    do right then and there uh um ask Oracle
  • 00:30:53
    is going to be the One-Stop shop for
  • 00:30:55
    talking to the suite so it's in answers
  • 00:30:58
    basically for the information that you
  • 00:31:00
    have the more information you have the
  • 00:31:02
    more you can make quick business
  • 00:31:04
    decisions that are going to keep your
  • 00:31:05
    business moving forward yes exactly
  • 00:31:08
    right exciting times to come thank you
  • 00:31:11
    Brian we just heard about some exciting
  • 00:31:14
    AI features and now it's time to see
  • 00:31:16
    them in action here's a look at netsuite
  • 00:31:18
    Financial exception management netsuite
  • 00:31:21
    sweet analytics assistant and netw site
  • 00:31:24
    prompt
  • 00:31:26
    Studio Financial EX ception Management's
  • 00:31:29
    AI algorithm is continuously reviewing
  • 00:31:31
    all of my new and updated transactions
  • 00:31:34
    to detect any potential exception as a
  • 00:31:37
    controller I can see all exceptions at a
  • 00:31:40
    glance and for each one the system
  • 00:31:42
    predicts the potential impact as the
  • 00:31:44
    difference between the expected amount
  • 00:31:46
    and the recorded
  • 00:31:49
    amount I can search for exceptions or
  • 00:31:52
    filter them by accounting period
  • 00:31:53
    subsidiary or status using the Redwood
  • 00:31:56
    filtering system I can review details
  • 00:31:59
    for each exception including similar
  • 00:32:01
    past transactions that can give me more
  • 00:32:04
    context once I make the necessary
  • 00:32:06
    changes I can come back and mark the
  • 00:32:08
    exception as resolved which
  • 00:32:09
    automatically removes it from the
  • 00:32:15
    list Finley comes into work on Monday
  • 00:32:18
    and logs into netsuite on her dashboard
  • 00:32:21
    she sees a pleasant surprise there's
  • 00:32:23
    been a spike in sales over the weekend
  • 00:32:26
    she's curious what caused the spike so
  • 00:32:29
    she asks Oracle which product sold the
  • 00:32:32
    most over the weekend and gets back a
  • 00:32:34
    list of the most recent top selling
  • 00:32:37
    products she notices a larger than usual
  • 00:32:40
    contribution from batteries so she
  • 00:32:42
    clicks on the product to see more detail
  • 00:32:45
    right away she notices a discount
  • 00:32:47
    attached to most of the most recent
  • 00:32:49
    orders she wonders how this originated
  • 00:32:52
    so she asks which campaign triggered
  • 00:32:55
    Weekend sales net s detects her intent
  • 00:32:59
    and shows Finley a campaign that was
  • 00:33:01
    active over the weekend Finley sees this
  • 00:33:04
    as a seasonal sales campaign that was
  • 00:33:06
    just relaunched with an incentive
  • 00:33:08
    discount of 12% for buyers who purchased
  • 00:33:10
    two or more items this seems to be the
  • 00:33:13
    reason for the higher volume of sales
  • 00:33:15
    she can see that the campaign will be
  • 00:33:17
    open for the whole month of September
  • 00:33:19
    and since Finley likes to run a tight
  • 00:33:21
    inventory she now needs to make sure
  • 00:33:23
    that she is covering the expected sales
  • 00:33:25
    increase so now Finley asked the
  • 00:33:28
    question on the top of her mind do we
  • 00:33:30
    have enough inventory to cover the
  • 00:33:32
    campaign netw week gives her an
  • 00:33:34
    inventory snapshot to help her
  • 00:33:36
    understand why's inventory position and
  • 00:33:38
    she has an option to open the sweet
  • 00:33:40
    analytics workbook where this chart
  • 00:33:42
    lives sweet analytics loads her forecast
  • 00:33:45
    chart where Finley can see her original
  • 00:33:48
    forecast numbers she asks what would
  • 00:33:51
    happen if her demand goes up as expected
  • 00:33:54
    netsuite can dial her forecast up and
  • 00:33:56
    down so she asks
  • 00:33:58
    if my demand goes up 20% how many units
  • 00:34:01
    do we need to order neted adjust the
  • 00:34:04
    forecast values 20% and calculates that
  • 00:34:07
    she will be 30 unit short all of this
  • 00:34:10
    data is Right In the Sweet analytics
  • 00:34:12
    chart next Finley asks when these extra
  • 00:34:15
    units need to be ordered and netsuite
  • 00:34:18
    tells her she needs to order by
  • 00:34:19
    September 14th Finley needs to send this
  • 00:34:22
    information to her team to get those
  • 00:34:24
    units ordered so she asks the assistant
  • 00:34:27
    to share the the workbook with Cameron
  • 00:34:29
    her operations manager now her team is
  • 00:34:32
    prepared to handle the increased sales
  • 00:34:34
    volume and Finley can move on to our
  • 00:34:36
    next
  • 00:34:38
    challenge here in the item record I can
  • 00:34:40
    see that the sales description was
  • 00:34:42
    generated using text enhance I can also
  • 00:34:45
    see the format for the content the
  • 00:34:47
    specific marketing tone and the item
  • 00:34:49
    code and name that were used to generate
  • 00:34:51
    the content now let's go to prompt
  • 00:34:54
    Studio I have a list of prompts already
  • 00:34:57
    created in the system including this one
  • 00:35:00
    for the sales description in the
  • 00:35:01
    inventory item when I open it I can see
  • 00:35:04
    all the settings for the record and I
  • 00:35:06
    can see which Fields this prompt is
  • 00:35:08
    deployed to I can give this prompt a
  • 00:35:11
    description and name and in the prompt
  • 00:35:13
    template I can provide instructions in
  • 00:35:15
    plain language to Define which variables
  • 00:35:18
    I want to include to generate my sales
  • 00:35:21
    description maybe I'll play around an
  • 00:35:23
    addd include a recommendation of what to
  • 00:35:25
    wear with this item including possible
  • 00:35:27
    colors
  • 00:35:29
    I'll save this go back to the item
  • 00:35:31
    record and regenerate the
  • 00:35:33
    content now I see a new description that
  • 00:35:36
    includes the
  • 00:35:43
    recommendation we are going to take a
  • 00:35:45
    short break and when we come back we'll
  • 00:35:47
    hear all about what it takes to build
  • 00:35:49
    one of the top selling Shark Tank brands
  • 00:35:51
    of all time you don't want to miss it I
  • 00:35:54
    started on Tucket to give people the
  • 00:35:56
    perfect fit from head to toe customers
  • 00:35:59
    loved us and early growth was incredible
  • 00:36:01
    but problems came with that success
  • 00:36:03
    inventory was a mess and we had no
  • 00:36:05
    realtime visibility into the business we
  • 00:36:07
    turned to net sweep by Oracle to get the
  • 00:36:09
    full Financial picture one source of
  • 00:36:11
    Truth at my fingertips since then we've
  • 00:36:14
    opened 80 stores with another 20 on the
  • 00:36:16
    way and we're expanding into wholesale
  • 00:36:18
    we couldn't grow like this without net
  • 00:36:19
    site for untuck it net site is the
  • 00:36:22
    perfect
  • 00:36:24
    fit welcome back to netset TV I'm here
  • 00:36:27
    with PRX performance CEO and co-founder
  • 00:36:30
    Brian brush Brian thank you so much for
  • 00:36:32
    being on netet TV Tor thanks for having
  • 00:36:34
    me appreciate the opportunity how is
  • 00:36:36
    your sweet world going so far sweet
  • 00:36:37
    world is great I mean this is impressive
  • 00:36:39
    what Oracle netw site puts together
  • 00:36:41
    everything is first class and I'm really
  • 00:36:43
    looking forward to the rest of the
  • 00:36:44
    content over the next few days we love
  • 00:36:46
    to hear that we we spend truly all year
  • 00:36:49
    putting this event together so to hear
  • 00:36:50
    from our customers that they're having a
  • 00:36:52
    good time it really means the most to us
  • 00:36:54
    so Brian you appeared on Shark Tank and
  • 00:36:57
    2016 correct can you give us a little
  • 00:37:01
    Shar tank 20 second elevator pitch you
  • 00:37:03
    bet so PRX performance basically we took
  • 00:37:07
    2,000-year old technology of Old School
  • 00:37:09
    weightlifting equipment we made it
  • 00:37:11
    better we added shocks so if you want to
  • 00:37:13
    do push-ups you want to do squats you
  • 00:37:15
    want to do pull-ups um bench press you
  • 00:37:19
    can do all that on our equipment but
  • 00:37:20
    when you're not using it takes about a
  • 00:37:21
    second to put it up against a wall and
  • 00:37:23
    only takes up about 4 in of space so
  • 00:37:26
    really any home any wall can you can
  • 00:37:28
    turn it into a gym wow gym everywhere
  • 00:37:31
    all the time absolutely absolutely how
  • 00:37:33
    did you come up with this idea uh we had
  • 00:37:36
    a competitor their slogan was we believe
  • 00:37:38
    in street parking and we're from Fargo
  • 00:37:41
    North Dakota we actually make all of our
  • 00:37:42
    equipment in Fargo and one thing we
  • 00:37:45
    can't do is park in the street during
  • 00:37:46
    the winter with the snow plows so we're
  • 00:37:48
    like how do we create the same gym
  • 00:37:50
    experience but make it take up no space
  • 00:37:53
    you can still put your cars in the
  • 00:37:54
    garage or still have a room downstairs
  • 00:37:57
    you can use for the kids to plan in when
  • 00:37:59
    you're not lifting and the idea was born
  • 00:38:01
    this is really no excuses embodied
  • 00:38:04
    exactly you can put this equipment
  • 00:38:06
    anywhere you do not have an excuse not
  • 00:38:08
    to use it anywhere I think I could get
  • 00:38:10
    on board with this so again you appeared
  • 00:38:13
    on Shark Tank in 2016 and you have grown
  • 00:38:16
    PRX performance to one of the top
  • 00:38:18
    selling Shark Tank brands of all time
  • 00:38:20
    number
  • 00:38:21
    11 all time of all time proud of that
  • 00:38:24
    you know how many episodes that show has
  • 00:38:26
    a lot so many so very very impressive
  • 00:38:30
    what was the secret to growing your
  • 00:38:31
    business and how did you impress Mr
  • 00:38:34
    Wonderful I mean the secret to growing
  • 00:38:37
    the business it's one we hired an
  • 00:38:40
    amazing team uh Shark Tank really
  • 00:38:42
    validated the product but I think a key
  • 00:38:45
    attribute was digital marketing uh this
  • 00:38:48
    was in 2016 when you spent you know $100
  • 00:38:52
    and they call it Raz return on ad spend
  • 00:38:54
    we'd bring $700 back in we averaged
  • 00:38:56
    seven row has so the more money we made
  • 00:38:59
    the more we plugged into it and just
  • 00:39:01
    created a huge awareness and having the
  • 00:39:03
    Shark Tank kind of stamp of approval on
  • 00:39:05
    there and the Kevin o stamp of approval
  • 00:39:07
    was big and you know you mentioned like
  • 00:39:09
    how do you make Kevin happy just give
  • 00:39:12
    him money give him dividends you know
  • 00:39:14
    whenever he's not looking yeah he
  • 00:39:15
    appreciates it yeah he's like that
  • 00:39:17
    that's what we're here for that's what
  • 00:39:18
    we're here doing it I always think what
  • 00:39:21
    is going through their minds what are
  • 00:39:23
    they thinking are they praying are they
  • 00:39:25
    meditating are they are they like giving
  • 00:39:27
    each other pep talks like what is
  • 00:39:29
    happening in that hallway I'm glad you
  • 00:39:31
    asked because we had a funny story there
  • 00:39:33
    too we got led to the hallway and
  • 00:39:35
    they're like here's what's going to
  • 00:39:36
    happen we're going to pull on the string
  • 00:39:38
    and the doors are going to open like
  • 00:39:39
    literally two guys are pulling swings on
  • 00:39:41
    the side of the door that's how those
  • 00:39:42
    doors open automatically and they said
  • 00:39:44
    for some reason the string breaks a lot
  • 00:39:46
    so we're probably going to have to do it
  • 00:39:47
    a few times so we're like okay so we
  • 00:39:49
    kind of didn't really expect and they're
  • 00:39:51
    like all right one two three and both
  • 00:39:53
    doors went open Perfectly we're like oh
  • 00:39:55
    no we were like kind of a shock wow and
  • 00:39:57
    then when you get out on the um stage
  • 00:39:59
    they like stand on your ex so you have
  • 00:40:01
    your ex to stand on you have to wait for
  • 00:40:03
    a minute well the 32 cameras around you
  • 00:40:06
    take photographs while you're waiting
  • 00:40:08
    because you think about it you can't do
  • 00:40:09
    that afterwards either going to be
  • 00:40:11
    jumping for joy or you're going to be
  • 00:40:12
    crying and running out of there it' read
  • 00:40:14
    on your face either way that's the first
  • 00:40:16
    time you meet the Sharks is when you're
  • 00:40:18
    on the stage and you're looking at them
  • 00:40:20
    awkwardly for a minute and then finally
  • 00:40:22
    they're like begin and then you jump
  • 00:40:24
    into your pitch and go from there wow
  • 00:40:26
    there's a lot of buildup a lot of
  • 00:40:27
    buildup so there were so many challenges
  • 00:40:30
    even getting to that that place where
  • 00:40:32
    you're in front of the judges and then a
  • 00:40:35
    slle of challenges I'm sure in actually
  • 00:40:37
    growing the business so what are the top
  • 00:40:39
    challenges you face when when trying to
  • 00:40:42
    scale I mean scaling a business growing
  • 00:40:45
    a business sounds great but every time
  • 00:40:47
    you hit the next level there's all these
  • 00:40:50
    issues like for example our Erp solution
  • 00:40:54
    um we were on another product I won't
  • 00:40:56
    name it
  • 00:40:57
    but um it was not scalable and we
  • 00:41:00
    decided in 2019 to actually go in and
  • 00:41:03
    Implement net Suite cuz like we need
  • 00:41:06
    something we need something cloud-based
  • 00:41:08
    we need something scalable and this
  • 00:41:10
    product actually we kind of this is a
  • 00:41:12
    cautionary tale because we didn't
  • 00:41:14
    install it right away we didn't start on
  • 00:41:15
    our implementation and then Co happened
  • 00:41:18
    in you know early 2020 and our sales
  • 00:41:22
    like we before Shark Tank we were about
  • 00:41:24
    a half million um in 2019 we did 9.4
  • 00:41:27
    million in sales and then in 2020 we
  • 00:41:31
    skyrocketed up to 51
  • 00:41:33
    million and the biggest issue was as we
  • 00:41:37
    were going through this our Erp broke
  • 00:41:40
    down in July and we were putting
  • 00:41:43
    Band-Aids on it just trying to keep it
  • 00:41:45
    up and then on top of that in August of
  • 00:41:48
    2020 our building flooded we literally
  • 00:41:50
    walked up the stairs there's water
  • 00:41:53
    coming down the steps we look over at
  • 00:41:55
    the warehouse and out of the dock doors
  • 00:41:57
    there's water coming out like a water
  • 00:41:58
    man broke and not only our offices our
  • 00:42:02
    warehouse was underwater our accounting
  • 00:42:04
    computer was in the water so pretty much
  • 00:42:08
    we had to switch to paper while we then
  • 00:42:10
    started implementing net Suite that was
  • 00:42:12
    a nightmare go and so that just you know
  • 00:42:15
    if you know you're growing the business
  • 00:42:17
    don't put it off dive in hire the right
  • 00:42:19
    people U the right implementation team
  • 00:42:22
    to get it done do it right the first
  • 00:42:23
    time and just go it's funny you you
  • 00:42:27
    mentioned doing things on paper because
  • 00:42:29
    our evpn founder Evan Goldberg was on
  • 00:42:31
    earlier and he was talking about you
  • 00:42:33
    know you can't run a business on a
  • 00:42:34
    napkin you can't you can't run forecasts
  • 00:42:37
    on on a napkin but it wasn't maybe a
  • 00:42:39
    napkin but you were you were you were
  • 00:42:41
    having to kind of make do with what you
  • 00:42:44
    had which was paper before coming to
  • 00:42:45
    netw Suite so that's a pretty incredible
  • 00:42:47
    Story So speaking of Nets Suite how are
  • 00:42:49
    you really utilizing the suite to run
  • 00:42:51
    your business um we're pretty much
  • 00:42:54
    trying the goal is to automate anything
  • 00:42:57
    that's redundant the last thing I want
  • 00:42:59
    is any of my employees to come in during
  • 00:43:01
    the day and doing repetitive tasks um
  • 00:43:04
    you have um save searches you have all
  • 00:43:07
    these different tools inside of native
  • 00:43:09
    netw Suite that you should Implement
  • 00:43:11
    right away and you know I want my
  • 00:43:14
    employees um around the water cooler
  • 00:43:18
    talking about new business ideas or even
  • 00:43:20
    talking about family or you know fun or
  • 00:43:22
    the game last night I don't want them
  • 00:43:24
    talking about the redundancy and the
  • 00:43:26
    errors and everything else just because
  • 00:43:28
    of you know redundant data entry so one
  • 00:43:31
    is really starting off there and just
  • 00:43:34
    looking at what you can automate we did
  • 00:43:36
    that with our warehousing instead of uh
  • 00:43:38
    customer service looking at Excel
  • 00:43:40
    exports uh for shipping uh we tied them
  • 00:43:43
    in a net Suite so they could actually
  • 00:43:44
    see real time what was happening I mean
  • 00:43:47
    that's a better customer service
  • 00:43:48
    experience uh it's a better um you know
  • 00:43:51
    employee uh experience as well so that
  • 00:43:54
    was big and we did some customized tools
  • 00:43:57
    we took um a uh Zone shipping kind of
  • 00:44:01
    customized product and you think about
  • 00:44:03
    it our products are really heavy and we
  • 00:44:05
    only want to touch them once so we found
  • 00:44:06
    a way to automate and consolidate the
  • 00:44:08
    pck pack ship piece all inside of netw
  • 00:44:10
    Suite as well which also reduced
  • 00:44:12
    shipping errors and just made everyone's
  • 00:44:14
    life a lot easier and a lot more
  • 00:44:16
    streamlined and collaborative and you're
  • 00:44:18
    looking at nets analytics Warehouse
  • 00:44:21
    which is our solution that essentially
  • 00:44:22
    takes data from from everywhere
  • 00:44:24
    including netsuite and streamlines it
  • 00:44:27
    and and really helps you glean the
  • 00:44:29
    insights you need to drive better
  • 00:44:30
    decisions so what are you hoping to get
  • 00:44:32
    out of the solution it's the exact same
  • 00:44:34
    thing is you know what's inside of netw
  • 00:44:37
    Suite to begin with but now you get to
  • 00:44:40
    expand you get to go into Shopify you
  • 00:44:42
    get to go into Amazon and whatever your
  • 00:44:44
    email marketing is maybe like clavo and
  • 00:44:47
    pull all those data sources together now
  • 00:44:50
    the different departments you know
  • 00:44:51
    purchasing may look at something
  • 00:44:52
    different from uh you know marketing
  • 00:44:55
    from Manufacturing but if they're all
  • 00:44:58
    looking at the same data from the same
  • 00:45:00
    sources just in a way that suits them on
  • 00:45:02
    their own dashboard everyone's efficient
  • 00:45:04
    everyone's looking at the same data they
  • 00:45:06
    have more productive conversations
  • 00:45:08
    there's less false starts and fire
  • 00:45:10
    drills and it's just a much more
  • 00:45:12
    effective business both from you know
  • 00:45:14
    really a culture side and finally that
  • 00:45:16
    all transfers down to the customer
  • 00:45:18
    experience as well so there are a lot of
  • 00:45:21
    Business Leaders entrepreneurs like
  • 00:45:24
    yourself who are tuning in to netw Sweet
  • 00:45:26
    TV today what advice would you give
  • 00:45:30
    them
  • 00:45:33
    um I my background I'm a CPA so to it's
  • 00:45:37
    all about the bottom line so I don't
  • 00:45:40
    like to spend money but when I do then
  • 00:45:43
    you do it right it's kind of like when
  • 00:45:45
    we committed to netw Suite in 2019 we
  • 00:45:47
    should have jumped in then and done it
  • 00:45:49
    right also but if you're looking at
  • 00:45:50
    least new building or anything else like
  • 00:45:53
    your revenues are never guaranteed your
  • 00:45:56
    expenses kind of are as a baseline so
  • 00:45:58
    before you commit to signing new leases
  • 00:46:01
    to buying new Capital Equipment make
  • 00:46:03
    sure that you're covered for both the
  • 00:46:05
    pros and the cons because you know Co
  • 00:46:07
    hit was a blessing to us but for some
  • 00:46:09
    people Co had the opposite effect and
  • 00:46:12
    you always have to be cautious so always
  • 00:46:15
    be willing and making sure you're
  • 00:46:16
    hitting that bottom line whether things
  • 00:46:18
    are going well and there's always the
  • 00:46:20
    ups and downs and you ready for the
  • 00:46:21
    roller coaster is there anything you
  • 00:46:23
    wish you would have done differently
  • 00:46:25
    through throughout this journey
  • 00:46:28
    I think probably just taking my own
  • 00:46:30
    advice that I just gave cuz we you know
  • 00:46:32
    we we built a uh we're going to build
  • 00:46:34
    100,000 foot building we ended up
  • 00:46:36
    building a 200,000 foot building and uh
  • 00:46:39
    so now I kind of wish we were back at
  • 00:46:41
    100,000 because we've really settled
  • 00:46:43
    into who we are now as a company but you
  • 00:46:45
    know those changes and so you know now
  • 00:46:47
    I'm inspired to start another business
  • 00:46:48
    to fill it up with with other stuff
  • 00:46:50
    which you know I have going on um but uh
  • 00:46:54
    and other than that too I think just
  • 00:46:56
    just trust in your team enable them to
  • 00:46:58
    make decisions I'm a very hands-off um
  • 00:47:02
    owner uh I just hire the best people and
  • 00:47:04
    I just give them all the resources to do
  • 00:47:06
    their jobs and right now my team is just
  • 00:47:09
    amazing and uh I mean that's why I'm
  • 00:47:12
    able to come here and spend this time
  • 00:47:14
    and do these things when they're all
  • 00:47:16
    back um you know taking care of business
  • 00:47:19
    I know just off camera we were talking
  • 00:47:21
    about this you're a Serial entrepreneur
  • 00:47:22
    and I was like how do you have time to
  • 00:47:24
    be here and and the trust that you have
  • 00:47:26
    in your team
  • 00:47:27
    is really special I people yeah so what
  • 00:47:30
    is next for PRX performance what can we
  • 00:47:32
    look forward to well PRX we believe
  • 00:47:36
    everyone has the right to sweat we've
  • 00:47:37
    helped out so many people work out in
  • 00:47:39
    their home gym but one community that I
  • 00:47:41
    think people don't um haven't provided
  • 00:47:45
    products for is the group of kids with
  • 00:47:47
    sensory needs so one out of 12 kids
  • 00:47:50
    right now are either on the Spectrum
  • 00:47:52
    with autism of ADHD Down syndrome and
  • 00:47:55
    the challenge with this group is like
  • 00:47:58
    you and I we want to work out we just go
  • 00:48:00
    for a run and we go lifting and we kind
  • 00:48:02
    of know when it's time to step back and
  • 00:48:04
    take that break um their minds don't
  • 00:48:07
    always work that way so they may become
  • 00:48:09
    disruptive in class and that's when the
  • 00:48:11
    teacher need to say hey they need a
  • 00:48:13
    sensory break or they can raise their
  • 00:48:14
    hands a sensory break so we created
  • 00:48:17
    equipment this is our new line that's
  • 00:48:18
    out now and this is americanmade and we
  • 00:48:21
    have uh commercial equipment we have
  • 00:48:24
    residential equipment we even have a
  • 00:48:26
    wheelchair swing that'll handle a
  • 00:48:28
    3,000lb motorized wheelchair so anyone
  • 00:48:32
    can play and these tools allow kids to
  • 00:48:35
    jump crash swing slide and play and what
  • 00:48:40
    this does is it regulates uh sensory um
  • 00:48:44
    allows them to reset so maybe they were
  • 00:48:47
    disruptive in the classroom they can go
  • 00:48:48
    take that break they come back and the
  • 00:48:50
    longer they can stay with their peers
  • 00:48:52
    the more likely they are to succeed and
  • 00:48:54
    eventually find a job in the workforce
  • 00:48:57
    and the less disruptive they are the
  • 00:48:58
    kids in the class so that product is
  • 00:49:02
    sensory RX and those are all live now
  • 00:49:05
    and also we're launching another product
  • 00:49:07
    a new company on December 1st we're
  • 00:49:09
    inviting the top 20 occupational
  • 00:49:12
    therapists in the United States to bring
  • 00:49:13
    their constituents and this is going to
  • 00:49:16
    be targeted to caregivers occupational
  • 00:49:18
    therapists and parents who have kids on
  • 00:49:20
    the Spectrum and we're going to share
  • 00:49:22
    educational resources best practices but
  • 00:49:25
    most importantly a Comm Community where
  • 00:49:27
    these occupational therapists can
  • 00:49:29
    interact with these kids and the parents
  • 00:49:32
    and what are the best practices we teach
  • 00:49:34
    them how to use the swings and not only
  • 00:49:36
    our products I want to invite anybody
  • 00:49:38
    else who is in this Marketplace to come
  • 00:49:40
    and throw your products online even if
  • 00:49:42
    you're a competitor um I think you know
  • 00:49:45
    a rise and Tide raises all ship and this
  • 00:49:47
    community right now is growing and it
  • 00:49:48
    needs these tools and resources and
  • 00:49:51
    we're super excited about really being
  • 00:49:53
    deeply involved with that wow those are
  • 00:49:55
    some incredible goals that you have
  • 00:49:58
    going on thank you and they're really
  • 00:50:00
    going to make a difference we're trying
  • 00:50:01
    we're doing our best what inspired these
  • 00:50:05
    products you know I think you get to a
  • 00:50:07
    point the great thing about being an
  • 00:50:09
    entrepreneur is once you hit a level you
  • 00:50:12
    and you feel like you've kind of made
  • 00:50:13
    the money you need to make and and
  • 00:50:15
    you've accomplished what you have to you
  • 00:50:17
    start looking outside like what do other
  • 00:50:19
    people need how can I help other people
  • 00:50:21
    uh last couple businesses I started I
  • 00:50:23
    invited in the PE some people I really
  • 00:50:25
    trust uh to be owners in the company and
  • 00:50:28
    that never really got to walk you know
  • 00:50:31
    the path that I did so they get to see
  • 00:50:32
    it from an ownership side and like to
  • 00:50:34
    just continue doing that coming up with
  • 00:50:37
    new ideas and helping other
  • 00:50:38
    entrepreneurs on their journey I teach
  • 00:50:40
    some co-starter classes too for young
  • 00:50:42
    entrepreneurs to help them it's a nwe
  • 00:50:44
    course that guides them through from uh
  • 00:50:47
    Inception to a pitch wow wow and uh just
  • 00:50:50
    whatever I can do to just kind of pay
  • 00:50:51
    back all the mentors that helped me
  • 00:50:54
    amazing well thank you so much Brian for
  • 00:50:56
    sharing your story and for being here
  • 00:50:57
    with me today it's been a pleasure yeah
  • 00:51:00
    Tor thank you for your time really
  • 00:51:01
    appreciate the opportunity thank you and
  • 00:51:02
    enjoy the rest of your sweet worlds all
  • 00:51:03
    right we'll do all right all right
  • 00:51:05
    everyone thank you so much for tuning in
  • 00:51:07
    to netset TV and there is so much more
  • 00:51:10
    to come Christina what are you doing
  • 00:51:13
    over
  • 00:51:14
    there yes Tori I am here live on the
  • 00:51:17
    explod floor with Farmhouse pottery and
  • 00:51:20
    we are going to be here with this
  • 00:51:22
    wonderful pottery wheel making some
  • 00:51:25
    pottery live in just a moment but first
  • 00:51:28
    i'm with Kim gains general manager of
  • 00:51:31
    Farmhouse pottery and Jessica bonacera
  • 00:51:34
    Master Potter and head of production uh
  • 00:51:37
    Kim can you tell us a little bit about
  • 00:51:38
    Farmhouse Pottery sure Farmhouse Pottery
  • 00:51:41
    is based in Woodstock Vermont we were
  • 00:51:42
    established in 2012 and we really think
  • 00:51:45
    about our brand as a Lifestyle brand
  • 00:51:47
    with its heart in production wonderful
  • 00:51:49
    and I would love to hear your story
  • 00:51:51
    about uh Pottery how did you get to
  • 00:51:53
    start making this what made you
  • 00:51:55
    interested and what's your history
  • 00:51:56
    absolutely so I learned to make pottery
  • 00:51:59
    originally at a summer camp as a camper
  • 00:52:01
    in 2008 and then I went on to study
  • 00:52:04
    studio art with a concentration in
  • 00:52:06
    Ceramics in college and then joined the
  • 00:52:08
    Farmhouse Pottery team in 2016 about
  • 00:52:11
    eight years ago and I've been growing
  • 00:52:13
    and learning ever since are you a part
  • 00:52:15
    of kind of the creation product of
  • 00:52:18
    design team tell us a little bit about
  • 00:52:19
    that I am absolutely yeah so I am a
  • 00:52:22
    member of the R&D team at Farmhouse
  • 00:52:24
    Pottery so we do all of the new product
  • 00:52:26
    design we really like to pull a lot of
  • 00:52:28
    inspiration from everyday life things
  • 00:52:31
    that you can use that you can interact
  • 00:52:32
    with that are going to make your day
  • 00:52:34
    better that are going to be handcrafted
  • 00:52:35
    and made by real humans in Vermont well
  • 00:52:38
    they are beautiful pieces of Art and we
  • 00:52:40
    like to think that net su's a piece of
  • 00:52:41
    art uh how have you used netw Suite to
  • 00:52:44
    help grow and mold your business
  • 00:52:46
    absolutely so we launched netsuite about
  • 00:52:48
    three years ago and couldn't have gotten
  • 00:52:50
    to the point we are now without them uh
  • 00:52:52
    it is the infrastructure that was
  • 00:52:54
    missing from our beautiful formula so
  • 00:52:56
    from
  • 00:52:56
    tracking inventory to managing our
  • 00:52:58
    finances all in one place it has been an
  • 00:53:00
    absolute seamless transition you're also
  • 00:53:02
    one of our customers that utilizes ACS
  • 00:53:05
    tell us a little bit about that
  • 00:53:06
    experience and what positive things have
  • 00:53:07
    come out of it sure so we didn't use ACS
  • 00:53:09
    out of the gate really wanted to get
  • 00:53:11
    settled into netw suite and figure out
  • 00:53:12
    what needed to happen afterwards
  • 00:53:14
    additional tools joined ACS about a year
  • 00:53:17
    and a half ago and they really were the
  • 00:53:18
    missing ticket uh the account manager
  • 00:53:20
    has been fantastic and has really helped
  • 00:53:22
    me fine-tune some of the pieces that
  • 00:53:23
    really needed attention that we weren't
  • 00:53:25
    getting before is great news well we're
  • 00:53:28
    here at sweet world I want to know
  • 00:53:30
    obviously this is your first year what
  • 00:53:31
    are you most looking forward to Bringing
  • 00:53:33
    out of this absolutely I cannot wait to
  • 00:53:36
    see how other companies are using netw
  • 00:53:39
    Suite I obviously know how we use it how
  • 00:53:41
    it helps our teams in our systems but
  • 00:53:43
    see other brands and other companies how
  • 00:53:46
    they use it whether they are makers like
  • 00:53:48
    us or have product like us or they don't
  • 00:53:50
    and how they're utilizing that Suite to
  • 00:53:51
    help build their business like us
  • 00:53:53
    excellent and you're kind of an old vet
  • 00:53:55
    this is your third year here it's my
  • 00:53:57
    third year here as well tell me what
  • 00:53:59
    you're looking forward to learning this
  • 00:54:01
    year yeah so the last two years I came
  • 00:54:03
    by myself and was really a customer and
  • 00:54:04
    looking at all the tools and the
  • 00:54:06
    partners that were available to add on
  • 00:54:07
    or investigate and this year I'm really
  • 00:54:09
    looking through it with a customer lens
  • 00:54:11
    uh getting to know other brands other
  • 00:54:13
    companies that are using it the way we
  • 00:54:14
    do and trying to figure out maybe they
  • 00:54:15
    have tricks that I should learn from
  • 00:54:18
    excellent well ladies I think it's time
  • 00:54:20
    let's throw some pottery I'm going to
  • 00:54:23
    give this here to you wonderful so this
  • 00:54:25
    is our pottery wheel I have it pretty
  • 00:54:28
    much set up for us to go today we're
  • 00:54:30
    going to make a laurel spoon rest which
  • 00:54:31
    is one of our top selling products it's
  • 00:54:34
    great for by the stove super functional
  • 00:54:36
    made of our you know stoneware clay body
  • 00:54:39
    so you can grab that ball of clay right
  • 00:54:41
    there I got the wheel head a little damp
  • 00:54:43
    already so what you're going to do is
  • 00:54:45
    throw it right down in the Middle with a
  • 00:54:46
    good
  • 00:54:47
    smack very
  • 00:54:49
    good and then you're going to wet your
  • 00:54:52
    hands and what we're going to do first
  • 00:54:54
    is called centering so I'll show you
  • 00:54:57
    what you want to do first is start to
  • 00:54:59
    squeeze
  • 00:55:02
    in and then you're going to push down
  • 00:55:04
    with a fist with your right hand so you
  • 00:55:07
    want sort of even pressure with your
  • 00:55:09
    left hand on the side and your right
  • 00:55:10
    hand on top and you're pushing it right
  • 00:55:12
    into the middle I'm also going to grab
  • 00:55:14
    this little sponge
  • 00:55:17
    okay smoothing with my left pushing down
  • 00:55:19
    with my right okay pushing it right into
  • 00:55:22
    the middle slow and
  • 00:55:24
    steady beautiful now slowly let
  • 00:55:28
    go
  • 00:55:30
    awesome we're feeling good I think we
  • 00:55:32
    can go a little bit flatter okay so
  • 00:55:35
    really slowly try and use the wheel
  • 00:55:37
    Basin as like a little Anchor Point and
  • 00:55:40
    keep pushing this down a little bit
  • 00:55:42
    flatter like okay maybe a quarter of an
  • 00:55:44
    inch
  • 00:55:47
    okay
  • 00:55:49
    perfect now slowly let
  • 00:55:52
    go it's kind of looking like something
  • 00:55:55
    it's getting there it's getting there we
  • 00:55:56
    have sort of what we call the floor of
  • 00:55:58
    the pot established now the place where
  • 00:56:01
    the spoon is actually going to sit so
  • 00:56:03
    now we're going to push up the wall so
  • 00:56:04
    I'm going to give you this sponge okay
  • 00:56:07
    and with your right hand with your four
  • 00:56:09
    fingers on top you're going to slowly
  • 00:56:10
    start to push in and you'll see that
  • 00:56:12
    clay come up and we're going to just
  • 00:56:14
    rest our left hand to sort of steady got
  • 00:56:17
    it
  • 00:56:21
    okay the wall is rising the wall is
  • 00:56:25
    rising making our cute little
  • 00:56:28
    wall and now we're going to slowly let
  • 00:56:30
    go awesome I'm going to have you pass me
  • 00:56:33
    that little rib okay awesome going to
  • 00:56:36
    take off just a little bit of this extra
  • 00:56:38
    clay that we don't need and now we're
  • 00:56:40
    going to round out our Rim so with our
  • 00:56:42
    left hand we're going to sort of pinch
  • 00:56:44
    it and steady it and with our right hand
  • 00:56:45
    we're just going to place it on top and
  • 00:56:47
    sort of round it out make sure it's nice
  • 00:56:49
    and clean and
  • 00:56:51
    smooth okay
  • 00:56:58
    nice very good and now we're going to
  • 00:57:03
    soak some of this water up out of the
  • 00:57:05
    inside make sure it's nice and
  • 00:57:07
    [Music]
  • 00:57:09
    smooth you make it look so easy uh it's
  • 00:57:12
    just a little bit of practice yeah and
  • 00:57:14
    now we're going to do the most fun part
  • 00:57:16
    which is stretching our spout in so if
  • 00:57:18
    you look at our sample it has this
  • 00:57:19
    little place for the handle of the spoon
  • 00:57:21
    to go so what you're going to do is make
  • 00:57:23
    a horseshoe with your left hand on the
  • 00:57:25
    outside point right to the middle and
  • 00:57:27
    then wiggle back and forth and it just
  • 00:57:29
    takes nice soft motions exactly and then
  • 00:57:32
    you can slowly
  • 00:57:35
    release and we have our SPO rest think
  • 00:57:37
    that looks that's similar very close to
  • 00:57:41
    what this is supposed to be looking very
  • 00:57:43
    strong start well thank you so much
  • 00:57:44
    Jessica thank you so much Kim Tori I'm
  • 00:57:46
    going to throw it back to you in the
  • 00:57:47
    studio I'm going to be right here if you
  • 00:57:49
    need
  • 00:57:51
    me you are a natural at that Christina
  • 00:57:54
    if this net Suite thing doesn't work out
  • 00:57:56
    I think you have some options in Pottery
  • 00:57:59
    beautiful work okay I am joined here by
  • 00:58:02
    James Whitmore he's the chief growth
  • 00:58:04
    officer at cigo and net sweet sponsor hi
  • 00:58:06
    James thanks for being here hi Tori I'm
  • 00:58:09
    thanks for having me how's your sweet
  • 00:58:10
    world going so far so far well it's very
  • 00:58:12
    early in the event but so far so good
  • 00:58:14
    it's um all coming together nicely I
  • 00:58:16
    think well welcome welcome to Sweet
  • 00:58:18
    world so James tell me about SLO what
  • 00:58:20
    does the company do you don't know
  • 00:58:23
    cigo I know cigo but they know
  • 00:58:26
    well cigo is one of uh I think the
  • 00:58:28
    biggest netsuite SC partner and has been
  • 00:58:31
    a partner for many many years over 10
  • 00:58:33
    years and cigo is known as an
  • 00:58:35
    integration company basically
  • 00:58:37
    integration and automation between net
  • 00:58:39
    suite and any other app that you may
  • 00:58:41
    have in your Tech stack and whether
  • 00:58:44
    you're a small company looking to
  • 00:58:46
    integrate you know Shopify or Salesforce
  • 00:58:48
    with netw Suite or your Fortune 500
  • 00:58:51
    company integrating many many apps and
  • 00:58:53
    using massive data sets so goes to the
  • 00:58:56
    for you for that integration and
  • 00:58:57
    automation wow lot lots of options there
  • 00:59:00
    that that you can use and so how does
  • 00:59:02
    netsu really help netsuite customers
  • 00:59:05
    power up their use of The Suite well you
  • 00:59:07
    know netw customers want to put their
  • 00:59:09
    Erp system in the center of their
  • 00:59:11
    business right it's a single system of
  • 00:59:13
    Truth for so many parts of their
  • 00:59:15
    business and what we do is help netwe
  • 00:59:18
    customers uh take data from different
  • 00:59:21
    systems move it into net Suite so that
  • 00:59:23
    there is one version of the truth build
  • 00:59:25
    automated workflows that save uh your
  • 00:59:28
    manual effort and time uh and really
  • 00:59:31
    make netw weite the most powerful system
  • 00:59:34
    it can be for uh uh for for their
  • 00:59:36
    business and so what is the future of
  • 00:59:39
    sgo like what are some key initiatives
  • 00:59:41
    you're working on and how do you see
  • 00:59:43
    automation really evolving yeah well um
  • 00:59:45
    you know cigo is you know a high growth
  • 00:59:47
    company and continues to evolve uh many
  • 00:59:50
    people know cigo perhaps as a
  • 00:59:52
    point-to-point integration uh connector
  • 00:59:55
    type of company but it's so much more
  • 00:59:56
    than that you know we're one of the
  • 00:59:58
    leading iPass integration platforms as a
  • 01:00:01
    service companies now um over recent
  • 01:00:04
    months we've introduced new parts of the
  • 01:00:06
    portfolio and API management and EDI
  • 01:00:09
    management um so moving beyond just
  • 01:00:12
    iPass and uh you know the company
  • 01:00:14
    continues to grow and get you know serve
  • 01:00:17
    more complex type of needs and then if
  • 01:00:19
    you think about the future of
  • 01:00:21
    integration um in general uh basically
  • 01:00:25
    AI like in every other segment of the
  • 01:00:27
    industry is having a huge influence and
  • 01:00:29
    for us there's really three ways that it
  • 01:00:32
    uh plays one is in the platform itself
  • 01:00:34
    making the platform smarter uh fixing
  • 01:00:37
    more errors kind of like automating more
  • 01:00:40
    processes within the platforms the
  • 01:00:42
    second is for users of the
  • 01:00:44
    platform uh and how they actually
  • 01:00:46
    generate code we have many kind like
  • 01:00:49
    pre-built templates and integration apps
  • 01:00:51
    but many of our customers you know write
  • 01:00:53
    their own code within the platform and
  • 01:00:55
    AI tool to help them write that code and
  • 01:00:57
    then the third area is how they build AI
  • 01:01:00
    into their workflows using AI as a step
  • 01:01:03
    in a work uh workflow uh to automate a
  • 01:01:06
    task or do some of the data analysis and
  • 01:01:09
    kind of like you know and so all of that
  • 01:01:10
    makes kind of like integration tools I
  • 01:01:12
    think more powerful more relevant
  • 01:01:14
    today's business um and uh you know
  • 01:01:17
    that's an exciting future for for
  • 01:01:19
    companies like yeah absolutely it's
  • 01:01:21
    like we have all this automation that's
  • 01:01:23
    really helping these businesses grow but
  • 01:01:25
    even that on Automation in and of itself
  • 01:01:27
    is evolving at a really rapid Pace that
  • 01:01:29
    that is really helpful to to power that
  • 01:01:31
    growth that we're looking for and for
  • 01:01:33
    you know net week customer just helps
  • 01:01:34
    the net site platform become more
  • 01:01:36
    powerful integrate more apps uh save you
  • 01:01:40
    know drive more efficiency by drive by
  • 01:01:42
    automating more uh workflows between
  • 01:01:45
    apps and platforms so very powerful tool
  • 01:01:48
    and so where can our customers learn
  • 01:01:50
    more about cigo well you can stop by the
  • 01:01:52
    booth if you're here live in person um
  • 01:01:54
    stop by uh we'd love to meet all of you
  • 01:01:57
    here there's thousands of people here
  • 01:01:58
    but we'd love to meet you all amazing
  • 01:02:02
    and yeah you said thousands it really is
  • 01:02:04
    Thousands this is our biggest sweet
  • 01:02:06
    world ever which is really exciting so
  • 01:02:08
    what is your favorite part of sweet
  • 01:02:10
    world it's just getting to meet all our
  • 01:02:12
    customers and our partners uh it's just
  • 01:02:15
    a wonderful opportunity to uh to meet
  • 01:02:17
    them put names and faces together and uh
  • 01:02:20
    you know hear from them what they're
  • 01:02:21
    doing and how they're using our platform
  • 01:02:23
    I just love that thank you so much for
  • 01:02:25
    joining me I hope you have a wonderful
  • 01:02:27
    rest of your sweet world and to all of
  • 01:02:29
    our viewers we're going to hear how
  • 01:02:31
    little words project is using Nets to
  • 01:02:33
    grow and then we're back here in the
  • 01:02:35
    studio so don't go
  • 01:02:37
    away Little Words project is a jewelry
  • 01:02:39
    and accessory company founded on the
  • 01:02:41
    principle of sharing and spreading
  • 01:02:43
    positivity our customers love Little
  • 01:02:45
    Words project because the words they
  • 01:02:47
    wear on their wrist are constant
  • 01:02:48
    reminders to them of what they're going
  • 01:02:50
    through or what inspires them we do sell
  • 01:02:53
    to thousands of different brick-and
  • 01:02:55
    mortar location that we don't own
  • 01:02:56
    through Target norstrom Urban Outfitters
  • 01:02:59
    as well as our our stores and our
  • 01:03:01
    e-commerce business so managing the
  • 01:03:03
    nuances and the intricacies of inventory
  • 01:03:06
    and transfer orders and sales and all
  • 01:03:08
    the things that go across those channels
  • 01:03:09
    is is uniquely challenging to our
  • 01:03:11
    business life before netsuite was
  • 01:03:13
    complicated we weren't built to scale to
  • 01:03:15
    the level that we are today we are using
  • 01:03:18
    a platform called aims 360 and
  • 01:03:20
    QuickBooks nothing talked to each other
  • 01:03:23
    we were doing manual reconciliation
  • 01:03:25
    every month trying to figure out what we
  • 01:03:27
    sold on wholesale what we sold on the
  • 01:03:29
    website and so not having that one
  • 01:03:32
    single source of Truth led to decision-
  • 01:03:34
    making that wasn't fully comprehensive
  • 01:03:36
    and robust I would walk in our back
  • 01:03:38
    fulfillment room and I would notice that
  • 01:03:41
    hundreds of our pegs were empty nobody
  • 01:03:43
    had any idea why no one knew where the
  • 01:03:45
    product was going and that was when we
  • 01:03:48
    all looked at each other and said we
  • 01:03:50
    need to do something about this and our
  • 01:03:53
    vpa product Franchesca said you need you
  • 01:03:55
    need that's you need it
  • 01:03:59
    now all areas of the business run on net
  • 01:04:02
    Suite now we use it across every single
  • 01:04:04
    channel that we're in and we use it in a
  • 01:04:06
    way that is our single source of Truth
  • 01:04:08
    we have our wholesale orders either EDI
  • 01:04:11
    to net Suite Andor we have a reporting
  • 01:04:13
    platform that allows our customers to
  • 01:04:15
    purchase from Shopify and e-commerce are
  • 01:04:17
    integrated through their API right into
  • 01:04:19
    ours and then all of our stores which Al
  • 01:04:21
    also run on Shopify are fed right into
  • 01:04:23
    next week the biggest kpi that we have
  • 01:04:25
    improved is our inventory turn
  • 01:04:27
    historically in prior to net weite our
  • 01:04:29
    inventory turn was two to three times
  • 01:04:31
    per year this year is going to be 6 to
  • 01:04:33
    seven times it's a dramatic improvement
  • 01:04:36
    in our ability to have real time data
  • 01:04:38
    into our inventory levels and then make
  • 01:04:40
    sales-based decisions on how to offload
  • 01:04:42
    that inventory if we're loaded in one
  • 01:04:44
    area or how to reorder in other areas
  • 01:04:46
    that we are seeing momentum I can now
  • 01:04:49
    call our VP of finance and get a buy
  • 01:04:51
    Channel even buy store real time p&l um
  • 01:04:55
    that that to be honest with you we
  • 01:04:57
    couldn't do before we we never had that
  • 01:05:00
    realtime p&l reporting particularly at
  • 01:05:01
    the channel level now with really a
  • 01:05:03
    press of a button I can get output to go
  • 01:05:05
    and print out and put in my pocket and
  • 01:05:07
    go off my
  • 01:05:08
    day our business has grown 10x and
  • 01:05:11
    netsuite has allowed us to do
  • 01:05:16
    that welcome back to netsuite TV wow
  • 01:05:19
    Tori it has been an action-packed day I
  • 01:05:22
    cannot believe day one's over already I
  • 01:05:24
    know time truly flies when you're having
  • 01:05:27
    fun throwing pottery and talking about
  • 01:05:28
    software well those are all of my
  • 01:05:30
    favorite things for sure I know uh but
  • 01:05:32
    it was really interesting hearing about
  • 01:05:34
    all of our new products hearing all
  • 01:05:35
    about how we're embedding Ai and how our
  • 01:05:38
    customers are using that Suite to grow
  • 01:05:39
    their businesses absolutely and I can't
  • 01:05:42
    wait to do it again but for now I think
  • 01:05:43
    it's time we get out of here right but
  • 01:05:46
    we'll be back with more interviews
  • 01:05:48
    product discussions and lots more fun
  • 01:05:50
    you all don't want to miss it so make
  • 01:05:52
    sure to tune in Thursday September 12th
  • 01:05:54
    at 9:00 a.m. PA specific time and
  • 01:05:56
    register for our free virtual program on
  • 01:05:58
    air if you haven't already you can sign
  • 01:06:00
    up at netset sor.com and make sure you
  • 01:06:04
    follow us across our netsuite social
  • 01:06:06
    media channel so you don't miss a minute
  • 01:06:08
    of the action and here's a little sneak
  • 01:06:10
    peek Evan Goldberg we'll be back here on
  • 01:06:12
    the drums this time with the netw band
  • 01:06:14
    to kick off our show and we'll dive
  • 01:06:16
    deeper into product discussions have
  • 01:06:18
    more fun on the Expo floor so much more
  • 01:06:20
    to come but in the meantime Stay classy
  • 01:06:23
    sweet world we'll see you soon e
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