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foreign
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[Music]
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welcome again we are now in the 10th
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topic of our course organizational
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process in this section we are going
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like to the processes that allows
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to work effectively in every aspect of
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Our Lives
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development research could be a
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communication decision making and
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Leadership before doing that let's take
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a look on how can home entertainment can
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be transformed and evolved to make the
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best we need to be sure our role here
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how do we transform and evolve so people
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will reign control and we'll come back
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to our Productions How do we ensure to
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be the best in engaging in bond with
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them how do we reset and reuminate with
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people providing new forms on
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entertainments playing meaningful roles
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and Engineering entertainment to be
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their support to decided role on breast
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and beauty and in compromise in the time
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how can we be responsible or reliable
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this quadrant chart means all the
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challenges that we have now and thus
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they need to have really a process that
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really works together to address the
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needs or current the new audiences for
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coming what's irrational behind the
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organizational process then first we
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need to address and understand that
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effectively management our business
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depends in times deals with facing
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complex challenges in an environment
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that continues changes and evolves it's
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a key to understand our markets exist in
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a dynamic base where audiences Suspects
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on demand higher levels of quality
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appealing and excitement that imply a
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continuous request to reach through
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engagement if you to clarify that just
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remember every time that you go to watch
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a new Blockbuster movie to expect more
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and more and more so happens the time
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when you you are working in in a series
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of a new album a music for an artist
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although companies across media and it
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remaining recently Technologies driven
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people still in hand perceptions remain
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as a people's power behind growth
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Innovation Revenue this is reflected in
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the priority that the secretary
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Executives and entertainment give to HR
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talent management basically in the iris
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of hiring and retaining skill employees
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and the basement that they are done
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behind it in a recent survey a
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Consulting Group provided us a video
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with the top workforces challenges that
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we face in entertainment most of the
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executives related that the best the
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challenges are to keep attracting new
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Talent you see at the top of that the
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shortage of skilled work okay the
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importance of retaining talent and
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decreasing labor costs so those labor
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challenges in play also they need to
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work better in a very and efficient
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environment living with increasing
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funding much HR departments will need a
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combination of innovation and Italian
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strategies this is what we Implement in
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accordance and integrated organizational
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process where the combination of the
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functions of communication decision
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making and Leadership take place think
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about those functions of management like
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a system way of doing things they work
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together we need to plan and make
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decision making we need to organize we
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need to live and we have to control
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everything in a continuous communicated
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World communication we have talked about
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is crucial to relations and it's not
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less in the interpersonal Connections in
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the workplace when we have a strong
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relation that will lead to a stronger
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and more effective organization however
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there are barriers to good communication
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leaders who communicate to understand
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and issue will make better decisions we
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need must be able to come overcome those
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barriers of communication to respect and
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active listening to truly understand
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each other and build a type of trust
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that is necessarily to collaborate and
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make the decisions workplace
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communication is exchange information
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between employees in a work environment
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that includes face to face he means chat
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video conference in phone calls and
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other methods used to convey information
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in the workplace non-verbal
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communication like eye contact body
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language antono boys are also important
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as first of all workplace communication
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and let's remember everyone needs to
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communicate well a misunderstood
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requires camper the whole production day
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in Jeopardy a crucial part of
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communication is good listening no
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process precisely what is asked from you
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and if you are unsure you need to ask
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for clarification check with your other
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production assistants your crew members
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and talent do you work but also need to
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speak concisely and clearly you have to
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be confident when speak to assist
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directors and escorting Talent avoid all
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non-essential chatter clear
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communication helps the film set run
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smoothly good communication happens when
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everyone is on the same page you're in a
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film set or stage and is communicating
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well that goes smoothly less time is
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wasted in mistakes and every time the
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time flies spy go to communication then
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happens when each person of the crew
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knows what their job is that day and you
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are prepared for that date you can be a
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productive team member use all methods
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and technology and ensure that it's
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clear concise and direct communication
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is also and we need to understand that
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in order to do our communication in each
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one so the one the the ways that we
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refer there are traditional models that
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do not work today the traditional models
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of channeling whoever of the late
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forests are not useful now as they are
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multiple offerings in media and our
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audiences have Remington so one of the
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models where we are working now those
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previous models are almost non-existent
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now today's model of communication are
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more Dynamic those are interactive
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models of communication that refer to
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two-way communication with feedback
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communication is circular change of
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roles such as the Osgood scrum model
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where you have encoders interpreters
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decoders in a message and they flew
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communication Works in a circle that's
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equal and reciprocal communication is
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viewed now as a transaction meaning
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there is a comparative process in which
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communicators are long term from centers
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and reservers with which appears in this
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model co-create the process of
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communication they influence the outcome
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and Effectiveness they share meaning and
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a dynamic process and that's the
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transactional communication model where
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you have a communicator they both
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communicate through all the noises in
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the different environments there needs
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to happen in a circular way working
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completely 360. decision making what is
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decision making resume is the selection
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of procedure two-way alternative and
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find a solution to a problem how many
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times we have it different options when
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we travel we're going to buy a house
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that happens in them are going to shot
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something outside or when to do it in
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photo what it's going to do your choice
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for a better musical something that the
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Beast has been developed before or you
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have to have a new music from an
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Innovative DJ that is breaking the
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charts to make it the best a success in
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the industry how important then is to
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decide something let's remember that we
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as a leader we need to understand how to
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balance emotion with reason and make
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decisions that positively impact their
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employees their own and their customers
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the audiences their organizations there
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are three crucial qualities that great
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leaders must develop to become great
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decision makers that is emotional
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intelligence how to handle uncertainty
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and how to weight evidence with
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intuition let's start with emotional
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intelligence imagine that we are
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presented with high critical high-stakes
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situation without significant potential
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downside and you need to make a decision
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and take action right away what we'll do
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is our thinking and you're facing a
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situation you will likely to have a
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significant emotional reaction including
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feelings such as anxiety fear of injury
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unfortunately emotions such as this
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throughout our ability to make good
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decisions so there is a need to if we
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are facing different problems different
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scenarios or it's a complex one decision
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a complex situation we need to tackle
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down relax think about it take your time
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emotional self-control is important to
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make smart decisions how about
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uncertainty the variables and outcomes
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of decision making are so uncertain and
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we are judged for judged by our
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decisions yes probability stands here we
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cannot predict that everything will
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happen the same way uncertainty creates
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this comfort and Analysis for paralysis
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we try to analyze the situation from
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every angle to alleviate the sense of
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uncertainty these efforts are often
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futile and waste of all time energy
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don't try to wait and analyze and make a
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studies to be sure that everything will
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happen as the best sometimes you have to
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run risk and that means to handle
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uncertainty assume non-related things
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file security and delay decision analyze
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take your time but also limit your
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choices you must have to use rules of
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decision great options use some criteria
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finally use your intuition Trust on your
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honest participle intuition the more you
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know about the subject the more reliable
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your intuition will be make yourself an
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expert in your field an intuition will
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be your best guide intuition has been
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said to be the little boy's been inside
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us that make us to think about meditate
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reflect to hear our intuition you must
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have some time when you are a human
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being not a human doing that acts in a
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hurry like a machine use your senses
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that was make us different from
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artificial intelligence yes control
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yourself and emotional intelligence
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consider uncertainty and think about
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what has happened before your intuition
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Military reflect maybe your spirits will
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not be useful maybe yes you can see this
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our intuition develops to where we can
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become more experienced in something age
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years of employment discharge plots in
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the y axis The Years of Living against
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the age and how far our intuition works
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against experience Our intention is
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experience overlaps and they as black
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area is where we need to leverage that a
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practical decision-making processes can
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be seen like first to decide whether to
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take action quickly or gather additional
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information create criteria parameters
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to judge what information is essential
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and then when to system their
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information and stop your information
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gathering process secondly be aware of
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the Motions that come up as you proceed
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with your decision
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third recognize the certainty limits in
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the situation and say how much of the
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uncertainty needs resolution four allow
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yourself to hear your intuition and
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finally seek out opportunity to toughly
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and proactively make challenging
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decisions recognize what negative
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outcomes will be matter that you expect
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there are decision making Styles people
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sometimes there are different models we
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are thinking oriented maximizer action
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or in the maximized we can be
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multi-focused of unifocus and that would
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establish four different levels in a
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hierarchical way decisive way flexible
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or integrative there are other models
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such that rank us as being analytical
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conceptual directive behavioral how do
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we do our decision making process find
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yourself take a look in these two charts
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and try to analyze your own personality
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when you make decisions are you the
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flexible are you hierarchy do you behave
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like an intolerance a high tolerance and
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ability being analytic and very highly
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conceptual or you don't tolerate
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tolerance and ability and work in the
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behavioral or directive size of the
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equation use them to framework to
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understand how your individuals and
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teams make decisions can be a
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fundamentalistic understand people's
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situation and the contest so decision
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making deals with problem and goals
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models Alternatives identification and
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cell definition selection change actions
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and follow-up Effectiveness means
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remember identify options select the
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strategies the find Benchmark criteria
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Implement importantly monitoring
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document learnings a decision effective
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effective decision means to not make to
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concentrate what is important in a high
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level of understanding find constant
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what is strategic what is generic do not
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speak in your decision maker weight the
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impact against the technique now when a
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decision principles and when it has to
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be pragmatic most time consuming step is
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plotting into a step if it's not too
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work it's at least a good intention
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action must be as close as possible to
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the people who will carry on and When
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leaders get drawn about responsibility
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it's about sharing it global companies
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require leaders who understand the need
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for a responsibility an anchored
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ownership we need to understand the term
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of accountable that is not a translation
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appropriate for the word accountable
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accountable is a very English special
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word that means to have fully
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responsibility direct we own the task we
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own the challenge a film director and a
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sports team coach he is responsible that
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the team really makes it but leader
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needs to demonstrate responsibility
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themselves one way of demonstrating
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responsibility through the process of
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asking and answering questions three
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basic ways that people can use questions
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is both demonstrate responsibility
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Foster and Trust ability and others the
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leader has to share that accountability
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and responsibility what is a leader then
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according to Orange Gardner in leading
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Minds a leader is an individual to
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significantly significantly affects the
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thoughts feelings and behaviors of our
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significant numbers of individuals if we
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follow this we may have people like
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Alexander the Great Genji scan Julius
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Caesar Napoleon Abraham Lincoln Mahatma
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Gandhi and so on you can at least keep
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going but think about it all those
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people doesn't necessarily mean that
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they exert power that was the only way
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to providing leadership some of them
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there were not power leaders traditional
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sin leaders there were other kind of
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news now we are going to see where our
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Theory and the Stars Behind leadership
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so leadership importantly and these are
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very important very good definition that
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Napoleon made a leader is a dealer in
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hope it's very basic and this is really
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the basic one in my opinion because if
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you have someone who is providing you
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hope that person in June will provide
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you with leadership with Guidance with
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ways to go ways to solve it there are
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some other definition more functional
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like the one of Steve Jobs on Innovation
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Innovation distinguished between a
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leader as a follower another one that is
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functional is about Peter drocker in
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administration effective leadership is
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not about not making speeches of being
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like leadership is being defined by
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results a very functional way leaders
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are born they are made and they are made
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just like anything else through hard
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work and that's the price we will have
00:15:02
to pay to achieve that goal or any goal
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that's a behavioral definition made by
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Vince Lombardi the head coach of the
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Green Bay Packers of the National
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Football League if we take all these
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definitions and go back to the one in
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the top we see that both Steve Jobs
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Vince Lombardi and even Peter Tucker
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they were providers in hope that's why I
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recommend you to start looking at
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leadership as a dealer in hope so
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leadership and entertainment
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entertainment leaders made with
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financial artistic decisions daily they
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manage the staff and predictions what
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they call a producing entertain products
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mean to be seen as widely imposed and
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they meet to win write a profit with
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revenues then where are the
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opportunities for growth the leader has
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to have that Vision when we do we have
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to be leaders all the time and every
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phase of the business and every step of
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the journey the link that you see will
00:15:54
explain you more in detail about
00:15:55
recommend you to delete reflect and take
00:15:58
the lessons on that that's a part of our
00:16:00
activities in this topic provide an
00:16:02
enhancing value is a part of leadership
00:16:05
you are providing hope you enhance the
00:16:08
value of a product you enhance the value
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of the perception of life that people
00:16:13
have what it means to Be an Effective
00:16:16
leader in entertainment the original
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value by challenging standards creating
00:16:20
new status going through new platforms
00:16:23
through guides or parents I suggest
00:16:25
leadership Behavior to use in new
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environments like graphical
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representations having a concern from
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people against a balanced approach
00:16:33
against the concern from results there
00:16:36
are traits that are linked to great
00:16:38
leadership such as intelligence people
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skills safeness creativity competence
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and trustworthiness all those are
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important so mention they are theories
00:16:48
and styles about leadership on the left
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we have the theories we start with the
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great Band Theory that speaks that
00:16:54
someone was born to be a leader I mean
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the traditional old one basically in the
00:16:59
ancient history all the kings and
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Emperors are born to be leaders the
00:17:04
second one the trait is the one that is
00:17:06
a leader is made by direction that
00:17:08
relays us to the behavioral one that I
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referred that previously as the one of
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Miss Lombardi approach the rest there is
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the theory of contingency that the
00:17:17
leader is applied their guidance their
00:17:20
conductance and manage of the team
00:17:22
through the contingency of the situation
00:17:24
and finally the most appropriate in
00:17:27
modern times the situational that you
00:17:28
must to act in according to the
00:17:32
country's world you're working there are
00:17:34
seven styles of leadership in there the
00:17:37
styles are different than the theory you
00:17:39
can start being a Visionary at the top
00:17:40
you can also down forward being a mentor
00:17:45
or being an integrator sometimes you are
00:17:47
only a facilitator or influencer
00:17:48
sometimes you are at the bottom of the
00:17:51
Chara crisis director and very good
00:17:53
example of Crisis director is Winston
00:17:55
Churchill he was the best prime minister
00:17:57
of England in times of crisis in the
00:18:00
World War II however it was very bad
00:18:02
when leading England in teams times of
00:18:04
peace they are also different approaches
00:18:06
you may be a leader that does like a
00:18:08
teacher or can ask can I act like a
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facilitatory coach or a guide the bottom
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line here that I want you to understand
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a theory is different in their own style
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you may follow a theory here that is
00:18:20
recommended such as the situation you
00:18:23
have your own style and we are going to
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see also this test in following parts of
00:18:27
this conversation situational leadership
00:18:30
I mentioned is a theory that requires us
00:18:32
a level of supervision and are also
00:18:35
required in different conditions and
00:18:37
different situations we can see this
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like we are working in the x-axis the
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levels of supervision against any level
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of support and arousal if you have high
00:18:47
supervision such when you have a rocky
00:18:50
freshman elements you start directing
00:18:52
only directing you cannot delegate you
00:18:55
cannot support them you need to be sure
00:18:57
and lead them day by day as they develop
00:19:00
they start to be more experienced you
00:19:02
start coaching them up to a level when
00:19:05
you start changing from coach to support
00:19:07
and you come a part of the team and the
00:19:10
last stage is the delegating part here I
00:19:12
present you some definitions supervision
00:19:14
is the employees key a skill the
00:19:17
employee skill and knowledge determines
00:19:18
the level of supervision arousal means
00:19:21
the employees skill and knowledge also
00:19:23
depends on the level of their Direction
00:19:26
it's more like an emotional one approach
00:19:29
in that amount and Smith continue for
00:19:32
leadership we can see this far better
00:19:34
this is a situational style model for
00:19:37
first at the left we see above Central
00:19:39
leadership when the use of authority is
00:19:41
completely done by the manager the
00:19:43
manager makes the decision and announce
00:19:45
it people and the team follows only so
00:19:47
as we move forward to the right we start
00:19:50
looking at how instead of telling the
00:19:52
managers start selling the decision and
00:19:54
they gradually they each change changes
00:19:57
his role to a consultant he presents
00:19:59
ideas and embicization thereafter they
00:20:01
present tentative decisions of the
00:20:03
change they are challenged manager
00:20:06
finally in this consultant stage
00:20:07
presents problems and get suggestions so
00:20:09
the final step where there is a complete
00:20:11
freedom of subordinates the manager
00:20:13
defines limits so as the groups to make
00:20:15
decisions and maybe the manager permits
00:20:17
subordinates to function within limits
00:20:19
defining versus Superior the manner only
00:20:21
joins them at the last stage of the
00:20:24
process so from right left to right we
00:20:26
have a more freedom effect here and
00:20:29
that's a situational stage you cannot
00:20:31
exert complete direct supervision when
00:20:34
you have a very well experienced on
00:20:37
performance a team of people be careful
00:20:39
there are styles on the move you may be
00:20:42
fine that the leader is a charismatic
00:20:43
that's a stale style that's based in
00:20:46
qualities the leadership set apart
00:20:48
Ordinary People because he can be very
00:20:50
optimistic he creates more bonds he can
00:20:53
Inspire others the problem is the
00:20:55
disadvantages that are create egos there
00:20:58
is the style that is a transformational
00:21:00
where a leader inspired followers to
00:21:02
transcend their own interests lead by
00:21:04
example a leader comes and goes comes
00:21:06
and goes he also gives the example and
00:21:09
they sets apart kind of that is stabiops
00:21:12
for instance he established some goals
00:21:15
some benchmarks and they let all the
00:21:17
teams work along the opposite is a
00:21:20
transactional like Bill Gates like Jeff
00:21:22
Bezos in Amazon you are a transactional
00:21:24
would you guide motivated by clarifying
00:21:26
roles step by step your task
00:21:28
establishing expectations during wild
00:21:31
and punish the people they have to
00:21:33
complain every one time of your
00:21:35
expectation in every stage of the
00:21:38
process you may see there are two
00:21:39
different ways here the transformational
00:21:41
against the transactional intense
00:21:43
information to develop people to have
00:21:45
their own in self-trust transactional
00:21:48
you are very effective you are not a
00:21:50
very good developer so beyond aware when
00:21:52
you hired someone who has been in Amazon
00:21:55
that is a Jeff Bezos or a Microsoft Bill
00:21:58
Gates they are more like transactional
00:22:01
people you forget and hire someone from
00:22:03
Apple they are transformational they are
00:22:06
people who are problem solvers by their
00:22:09
own be aware of that there is also the
00:22:11
style that is paternalistic when the
00:22:14
leader takes on and takes control of
00:22:16
your life so this is a matter of
00:22:18
building trustworldness based on
00:22:21
Integrity benevolence ability the trust
00:22:23
then leads us to having more risk taking
00:22:26
information and sharing effectiveness
00:22:28
some examples here can be in
00:22:30
paternalistics is where a leader acts
00:22:33
like a father he makes decision or she
00:22:35
made a decision but may consult he
00:22:37
believes in the need to support staff
00:22:38
and there are three basic elements in
00:22:40
the paternalist leadership even though
00:22:42
it's not negative to this Auto
00:22:44
autocratic only delegates the minor
00:22:46
decisions benevolent a moral perfect
00:22:49
example of this here is like could be
00:22:52
Bill Belichick and let's take the
00:22:54
example here let's stop here Bill
00:22:56
Belichick is a what a transactional
00:22:59
leader but this acts like a paternalist
00:23:01
he might may not be benevolent okay but
00:23:05
he has their own moral
00:23:06
two perfect examples George Bush Jr and
00:23:09
Mother Teresa they act like a father
00:23:11
they may decision but they work
00:23:14
autocorrectly benevolent and moral
00:23:16
another example is our president he's
00:23:18
really like a guru his lack of act like
00:23:21
a father for all the quattrote so
00:23:24
whether we like or not he has like a
00:23:26
father for all his people the advantage
00:23:29
in the paternalist leadership is that
00:23:31
developed loyalty reduce it through an
00:23:33
hour the disadvantage is that employees
00:23:35
have low development and not encouraged
00:23:37
to induce initiative and creative now
00:23:41
let's take a look you will have to find
00:23:43
get this activity done this is an
00:23:46
exercise I want you to take the chance
00:23:48
to identify leaders in entertainment
00:23:50
discuss these people leadership role and
00:23:52
profile what do they active indeed their
00:23:55
correct value how do they do it were
00:23:57
they born leaders what is their style go
00:24:00
to the web and find leading to
00:24:02
leadership takes means to have some
00:24:04
steps is to have a vision wherever you
00:24:07
want to go where you want to be
00:24:08
recognize the parital law most things
00:24:11
come from few causes to have goals with
00:24:13
natural terms of what Focus to have
00:24:15
objectives remember smart measurable
00:24:18
less radical measurable accountable
00:24:20
defined achievable to transcend that
00:24:22
into tasks means to accomplish
00:24:24
objectives to have the timelines to have
00:24:27
a follow-up control remember each
00:24:29
situation Demands a different kind of
00:24:31
leadership let's take for example what's
00:24:33
the leadership that you will do with
00:24:34
your advisor our talent about how to
00:24:36
handle troubles with media you have to
00:24:38
be with them and John taling could have
00:24:41
a lot of problems when they hand Lydia
00:24:43
just think about Angela Aguilar think
00:24:46
about Justin Bieber or some other major
00:24:49
problems like Miley Cyrus how about
00:24:52
Nelson Mandela presidency in South
00:24:55
Africa you remember the movie about
00:24:56
Branson Mandela with Morgan Freeman
00:24:58
Nelson Mandela had to understand that
00:25:01
coming into the presidency had to blend
00:25:03
together all parties all the segments of
00:25:07
society that were divided he had to be
00:25:09
unintegrated he could not be a revenged
00:25:11
or a transactional I had to be
00:25:14
transformational preaching with example
00:25:16
stepping up as a general manager of a
00:25:18
local talent management agency when you
00:25:21
are really a very good executor
00:25:23
operative guy you have been promoter of
00:25:25
being hired as a general manager that
00:25:28
would change a role change their context
00:25:30
change problems that you're facing it
00:25:32
will imply to have more emotional
00:25:34
thinking facing uncertainty and
00:25:37
understand yours your intuition how
00:25:40
about when you had to cancel the MB
00:25:42
Games NBA game in Mexico City between
00:25:45
Memphis and San Antonio minutes before
00:25:47
because there was a power failure you
00:25:50
had to have all the elements and the
00:25:52
criteria and the original why to cancel
00:25:54
the game and it was canceled okay of
00:25:57
course you communicated the reason you
00:25:59
had to take a decision there when we do
00:26:01
leadership in action we manage people we
00:26:03
have to understand that you will have to
00:26:05
face your team's a television it is
00:26:07
important team a part of the working
00:26:09
experience people has different profiles
00:26:11
and behaviors from outliers to laggers
00:26:13
yeah of course you will have average
00:26:15
ones they are coexisting your business
00:26:17
company leaders should know the team
00:26:19
profile identify the role and function
00:26:22
in every one of the reports and how they
00:26:24
contribute and impact to team success in
00:26:27
many working groups there exists
00:26:28
different type of people their talent
00:26:31
but they are under discipline and who
00:26:33
will occasionally you make or turn
00:26:34
extraordinary contributions but they
00:26:37
often have less satisfactory overall
00:26:39
performance entertainment people are
00:26:41
more like this leaders and entertainment
00:26:43
should understand their people
00:26:44
characteristics traits and habits let's
00:26:46
understand not all English baby
00:26:48
entertainment people are outliers not
00:26:50
all the people are like the Beatles not
00:26:52
all they people is like a scooter Brown
00:26:55
for instance we have average people too
00:26:57
and our taxes make to them be proven
00:26:59
better in an operative way so there are
00:27:02
steps to Leading teams refers first one
00:27:04
is to assess the situation to assess the
00:27:07
context you have to wait all the things
00:27:09
that are happening around the condition
00:27:11
once that you assess the situation you
00:27:13
can go to previous Solutions in order to
00:27:16
preview Solutions you have to consider
00:27:17
what is the goal where you have to go of
00:27:19
course every time what is the condition
00:27:21
and then there could be ways to do it
00:27:24
where are the options to do it and once
00:27:27
that you have made that you have to
00:27:28
identify which courses resources you
00:27:31
will require what is the need you will
00:27:33
need to have to at the minimum and to
00:27:36
have a leadership and role and style in
00:27:39
there and finally to develop and
00:27:41
Implement an action plan in order to
00:27:43
understand this process I ask you to
00:27:46
take a look in two movies the both of
00:27:48
them I buy coincidence being done by
00:27:52
Brad Pitt in the mayor role the first
00:27:54
one is Moneyball a movie about baseball
00:27:56
I'm gonna be about a system that change
00:27:59
the way that baseball and support teams
00:28:02
operate working together in the first
00:28:03
layered Brad Pitt with a Philip saber
00:28:06
Hoffman Jonah Hill this is based on a
00:28:08
true history the other one is also its
00:28:11
influence that is not a true history but
00:28:12
it's based in true facts of the second
00:28:14
World War the movie is called Fury in
00:28:16
English some by translated in Spanish
00:28:19
so activity here is to watch the money
00:28:22
bowl and fury films identify the
00:28:25
insights related to leadership identify
00:28:28
the steps that we have mentioned in both
00:28:31
films where the people here building in
00:28:34
Mobile and Moneyball they do assessment
00:28:37
preview preview solution identify
00:28:38
resources define leadership role the
00:28:41
sergeant in the fury Team all the steps
00:28:44
that he takes to make this and Lead
00:28:46
their teams into success you'll find
00:28:49
them maybe you have seen them take a
00:28:51
look very good movies have been analyzed
00:28:54
the organizational process we have an
00:28:57
active activity exercise that is
00:28:59
important to make read the future of
00:29:01
entertainment the rise of connected
00:29:03
leader article here is the link okay
00:29:05
it's written by Andrea Kirby Patrick
00:29:08
think about what is the context is this
00:29:11
still applicable in today 2023 what are
00:29:14
the key messages on this there are
00:29:16
examples of real cases in entertainment
00:29:18
that we can set in here and yes hope you
00:29:21
haven't enjoyed this it's a very good
00:29:23
and is the last chance in there to talk
00:29:26
about it hope that you have enjoyed the
00:29:28
course and please
00:29:29
take a look at that and use the
00:29:31
materials wherever you want to go back
00:29:33
and then and console them
00:29:35
I'm available for any questions you will
00:29:39
have have a good one
00:29:41
hope to see you soon
