Adidas Case Study On The Full Value of Mobile Marketing
Ringkasan
TLDRIn a collaboration aimed at enhancing mobile marketing effectiveness, Adidas and I Prospect analyzed mobile consumer behavior to connect mobile interactions with in-store purchases. Nicole Mills from Adidas and Carrie Smith from I Prospect detail their findings, revealing that one in five store locator clicks leads to store visits. Using internal data, they established that store visits yield a 133% likelihood of purchase, with an average order value of $71, leading to a derived mobile conversion rate of 20% and an average order value of $80. This new methodology resulted in a significant 680% increase in ROI, highlighting the crucial role of mobile in driving retail success.
Takeaways
- 📱 Adidas prioritizes mobile marketing as a key strategy.
- 🤝 Collaboration between Adidas and I Prospect emphasizes data-driven decision-making.
- 📈 Every store locator click represents a potential store visit.
- 💰 Average in-store order value is around $71.
- 🔄 A 20% conversion rate was applied to store interactions.
- ✨ New methodology increased ROI by 680%.
- 🔍 Mobile interactions significantly influence in-store purchases.
- 🛒 Mobility redefines direct response measurement.
- 📊 Internal data was crucial for establishing the measurement framework.
- 🌟 Insights enabled Adidas to effectively track and optimize marketing efforts.
Garis waktu
- 00:00:00 - 00:02:15
Adidas emphasizes the importance of mobile connections for driving investment returns. Nicole Mills, the senior digital marketing manager for e-commerce at Adidas America, and Carrie Smith, director of Mobility at I Prospect, discuss the need to redefine direct response measurements in mobile marketing. They explore the methodology for measuring consumer behavior on mobile devices, particularly focusing on store locator interactions leading to retail visits and purchases. Through analyzing internal data, they determined a significant conversion value from store locator clicks, identifying that 1 in 5 clicks leads to a store visit, subsequently resulting in purchases worth an average of $71. By calculating a 20% conversion rate from these interactions, they concluded every store locator click is worth $3.20, showcasing a 680% incremental lift in ROI compared to previous e-commerce tracking methods. This case highlighted the potential of mobile to yield positive returns for Adidas.
Peta Pikiran
Video Tanya Jawab
Who is Nicole Mills?
Nicole Mills is the senior digital marketing manager for e-commerce at Adidas America.
What was the goal of the collaboration between Adidas and I Prospect?
The goal was to develop a methodology to measure mobile consumers visiting retail stores and purchasing products.
How much was the estimated average order value in store?
The estimated average order value in store was about $71.
What was the conversion rate applied based on store locator clicks?
A 20% conversion rate was applied to store locator clicks.
What was the ROI increase after the new measuring methodology?
The new methodology resulted in a 680% incremental lift in ROI.
What does one store locator click represent in terms of store visits?
One in five store locator clicks would result in a visit to a store.
What is the average order value derived from mobile conversions?
The average order value derived from mobile conversions was about $80.
What does the case study signify for Adidas?
The case study signifies that Adidas can effectively measure mobile interactions and net a positive ROI.
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- Adidas
- I Prospect
- mobile marketing
- e-commerce
- ROI
- consumer behavior
- store locator
- purchase intent
- digital marketing
- marketing strategy