00:00:00
Transcriber: Si Gut
Reviewer: Robert Tucker
00:00:18
I want to start with a question:
00:00:21
What do these three things have in common:
00:00:25
a robotic arm, a neural network,
00:00:28
a large dataset?
00:00:31
The answer I'm looking for,
it's not technology,
00:00:35
it's not artificial intelligence,
00:00:37
it's not even tools.
00:00:40
The answer I'm looking for is humanity.
00:00:45
Let's take a closer look.
00:00:47
Robotic arms.
00:00:49
These are machines programmed
to function like a human arm.
00:00:54
The robot has a wrist, an elbow,
00:00:58
a shoulder, just like a human would,
00:01:01
only the robot is metal and gears,
instead of muscle and bone.
00:01:06
It picks things up, it puts things down.
00:01:10
We pick things up, we put things down.
00:01:13
Robotics are a reflection
of our human body,
00:01:17
and how it interacts
with the world around us.
00:01:22
Neural networks.
00:01:24
These are computing systems
conceptually derived from the human brain.
00:01:31
These neural networks
are comprised of artificial neurons,
00:01:34
also known as nodes,
00:01:36
and each node has an input
that produces an output
00:01:40
that can be sent to other nodes.
00:01:42
This all functions
like a biological neuron.
00:01:47
Neural networks are a reflection
of how our human minds interact
00:01:53
with information in the world around us.
00:01:57
Datasets.
00:01:59
Datasets are a collection
of information points
00:02:03
on human habits and activities,
00:02:06
everything from how often in a year
you actually floss,
00:02:11
to how your eyes move across the screen,
00:02:14
to how fast your heart beats
when you're looking at someone you love.
00:02:20
Datasets are a collection and a reflection
00:02:24
of how our human behavior
forms patterns in the world around us.
00:02:31
So you see,
00:02:32
our technology is not
some grand, mysterious thing
00:02:36
outside of our comprehension and control.
00:02:40
Our technology, at its most basic level,
00:02:45
is a reflection of our humanity.
00:02:49
Which leads me to my next question:
00:02:53
What does it mean to be human?
00:02:58
So far, we've covered our mind,
our body, our behaviors.
00:03:04
But is this all there
really is to being human?
00:03:09
What about our emotions,
those messy feelings,
00:03:12
our dreams and aspirations,
00:03:15
our ability to believe in something
and to have the strength to stand for it?
00:03:20
What about love
00:03:22
and our need to cherish
the connections with those around us?
00:03:28
To be human means to have values,
00:03:31
and to build our life on these values.
00:03:36
We, as humans, are
innately moral creatures.
00:03:42
And if our technology is supposed
to be a reflection of our humanity,
00:03:47
then why does our technology today
miss this crucial element of our humanity?
00:03:56
Well, it's all because
somewhere along the way,
00:04:00
we forgot about
one of the most powerful tools
00:04:03
we have as humans
00:04:05
in creating and building
a life and technology of values.
00:04:11
This tool is ethics.
00:04:15
Allow me to explain
00:04:17
by first looking at how we use ethics
in our daily lives as humans.
00:04:23
I want you all to take a moment
and ask yourselves:
00:04:27
What is a good life?
00:04:31
What would it mean to live this life?
00:04:34
What would that even look like?
00:04:39
Now, I can guarantee you
00:04:40
that there are hundreds
of different good lives
00:04:43
being pictured in this room
at this very moment.
00:04:46
But the beautiful thing is
00:04:48
that even though we may all have
a different conception
00:04:52
of what it means to live that good life,
00:04:55
all of our good lives
share a common thread.
00:05:01
Details aside,
00:05:03
what you're picturing right now
is a fulfilling life of purpose.
00:05:09
Although there may be
elements of la dolce vita,
00:05:13
a good life, at the end of the day,
00:05:15
is one [where] you can
sit on your deathbed
00:05:17
with a sense of peace,
00:05:19
knowing that you found fulfillment,
that you fulfilled your purpose.
00:05:26
Where do we find this purpose, though?
00:05:30
In this life,
00:05:31
our purpose is found
in the values that define us.
00:05:37
Whether these values be love of family,
00:05:40
freedom to speak and be heard,
00:05:42
resilience in the face
of seemingly unmovable mountains,
00:05:46
our values come
in so many shapes and sizes.
00:05:51
But at the end of the day,
00:05:53
what makes a value
is the conviction to say:
00:05:56
"Here I stand, and you won't move me."
00:06:03
Now, how do we live this life?
00:06:06
In theory, sounds beautiful,
but I'm sure we can all agree
00:06:11
it's not as straightforward
as we would hope.
00:06:15
It's easy to get lost in the day-to-day.
00:06:17
It's easy to forget
that we're here to fulfill a purpose.
00:06:22
It's easy to forget that the good life
is always within reach,
00:06:28
it's just a few good decisions away.
00:06:34
This is exactly where ethics
comes into the equation.
00:06:41
You see, at its root,
ethics is a reflexive tool
00:06:45
that we are constantly using
in our daily lives.
00:06:48
Sometimes it's consciously,
00:06:51
as you sit and decide whether or not
00:06:53
to bail your friend
out of a financial crisis,
00:06:57
if you'll join that protest
00:07:00
against that law that you disagree with,
00:07:03
if you'll join that organization
for that cause that sits at your core.
00:07:08
And sometimes ethics is unconscious,
00:07:11
that gut instinct that causes
you to act in a split second,
00:07:16
to throw yourself in front of a car
to save that child,
00:07:19
to offer the homeless man on the corner
your jacket on a cold night.
00:07:26
What you're doing,
at either end of these extremes,
00:07:30
and everything in between,
00:07:32
is using ethics as a tool
in the pursuit of your good life.
00:07:39
If a good life is a life in which
your actions reflect your values,
00:07:45
then the opposite of this life
is a life in which you have no values,
00:07:50
or, even worse,
00:07:52
actively go against these values.
00:07:55
You see, ethics is the tool we use
00:07:57
to reflect and determine if our actions
are in alignment with our values.
00:08:04
Think of it this way:
00:08:06
Your purpose is like
an end destination on a map.
00:08:10
Your values are the directions you need
to follow to reach that destination.
00:08:16
And ethics, that's the compass.
00:08:19
That's the compass that allows you,
enables you, to follow those directions
00:08:25
to reach your final destination.
00:08:29
Remember how I said a good life
is always within reach,
00:08:33
just takes a few good decisions?
00:08:36
What I mean by this is:
00:08:38
If we use ethics to guide our decisions
00:08:41
in a way that aligns
our actions with our values,
00:08:45
that's fulfillment,
00:08:47
that's purpose,
00:08:49
that's practicing ethics.
00:08:53
Now, what in the world
does this have to do with technology?
00:08:57
Probably sitting here going,
00:08:59
"I like values, I like a good life,
00:09:03
but weren't we supposed
to talk about tech?"
00:09:07
Well, you see, our technology
is a reflection of our humanity.
00:09:13
And now that we understand
how to use ethics on the human level,
00:09:18
we can start to look at how to use ethic
on the technological level.
00:09:23
And I'm going to start
with the same question.
00:09:27
What is good technology?
00:09:32
What does it mean for tech to be good?
00:09:36
What would this even look like?
00:09:40
Is it a social media network
00:09:43
designed to capitalize on
our insecurities,
00:09:46
and thrive off of content
full of hate and anger?
00:09:51
Is it a health app
00:09:52
that tracks every single one
of our movements,
00:09:55
whether we know it or not,
00:09:56
only to take that information
and sell it to insurance companies?
00:10:01
Is it a credit scoring algorithm
00:10:04
that takes the zip code you were born in
00:10:07
to determine how likely you'll be
to default on a bank loan?
00:10:13
Is it an HR hiring software
00:10:15
that, despite your best efforts,
can tell your gender,
00:10:19
based off of the adjectives you use
to describe yourself,
00:10:22
and whether or not you'll be
a good fit for that role?
00:10:26
Is it a recommendation system,
designed to pursue profit
00:10:31
at the very cost
of dignity of the individual?
00:10:35
Is this good tech?
00:10:38
Because this is the technology
that we have today.
00:10:42
This is not some tech
that we're building in the future;
00:10:45
this is technology
that we have built and are using.
00:10:48
Is this good tech?
00:10:49
Is this really what we wanted?
00:10:55
No, of course not.
00:10:59
We, as humans,
00:11:02
are so much more than micropayments
and privacy invasions,
00:11:07
and social scoring, and bottom lines,
and filter bubbles, and structural bias.
00:11:11
We are more,
00:11:15
and we deserve technology that is more.
00:11:21
You see, good tech,
00:11:23
it's not technology that takes
advantage of our human nature;
00:11:27
it's technology that helps us
embrace the nature of being human.
00:11:34
And we, as humans,
are innately moral creatures.
00:11:40
We have values,
00:11:42
and we find fulfillment in life,
00:11:44
we find our purpose in these values,
00:11:48
which means our technology
needs to be able
00:11:52
to support and enable
and empower us to live
00:11:57
in alignment with these values.
00:11:59
That is good tech.
00:12:03
And it's only a few good decisions away.
00:12:09
What we've forgotten about
00:12:11
in our development
of our technology today,
00:12:13
what's kept us
00:12:15
from the pursuit of good tech
00:12:18
We forgot about our most powerful tool.
00:12:22
We forgot to pause
and critically ask ourselves
00:12:26
if what we're building
is helping or hindering us.
00:12:31
We forgot to reflect on our habits,
00:12:33
and how we engage and use
technology in our daily lives.
00:12:38
We forgot to align
the purpose of our systems
00:12:42
with the values we hold as humans.
00:12:47
Somehow, somewhere along the way,
we forgot all about ethics.
00:12:55
Now, I want you all
to take a moment and ask yourself:
00:12:59
What would this world look like
00:13:01
if we actually used ethics
in the design and development
00:13:08
What would it mean to align
our tech to our values?
00:13:11
What would this world look like?
00:13:16
It would look like a world
full of genuine human connection,
00:13:20
where our technology
brought us closer together,
00:13:22
instead of driving us further apart.
00:13:26
It would look like a world
in which we all had the freedom
00:13:30
to chase our full potential, no matter
the circumstances we were born into,
00:13:35
in which technology opened up
new avenues for success,
00:13:39
instead of leaving
our fate up to an algorithm.
00:13:43
It would look like a world
in which we could rely on each other,
00:13:48
in which technology
fostered open communication,
00:13:51
instead of overbearing surveillance.
00:13:55
It would look like a world
00:13:57
in which business thrived off of
building trustworthy technology,
00:14:03
instead of tech
00:14:04
that subtly manipulates users,
00:14:07
and promotes this false dichotomy
of profit versus principle.
00:14:12
It would look like a world
full of people pursuing their good lives.
00:14:20
So how do we do this?
00:14:21
How do we create this world?
00:14:25
We bring ethics back into the equation
00:14:28
to use as a tool
in the pursuit of good tech,
00:14:32
like the compass that guides us
00:14:34
along the directions
to reach our end destination,
00:14:38
we use ethics to guide
our design and development decisions
00:14:42
to align them with our values
to reach that end goal of good technology.
00:14:50
To be human means to be
an innately moral creature.
00:14:57
We have value.
00:14:59
We live by these values.
00:15:02
To be human means to have
a mind, a body, behaviors,
00:15:10
and to have values.
00:15:13
Our technology is
a reflection of our humanity,
00:15:19
and it's about time that that reflection
captures all of what it means to be human.
00:15:28
Thank you.
00:15:29
(Applause)