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hi um this is a PowerPoint over tackling
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employment skills with optimism and wit
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uh what does that mean optimism and wit
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well you'll see as we go throughout I'm
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kind of using Ted lasso here as you see
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in his believe statement which he has in
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his TV series now Ted lasso is a
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television show if you haven't seen it
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that follows an American football CA
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coach who unexpectedly gets hired to
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coach a British soccer team despite
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having any or little experience with a
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sport this this series is very notable
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it has a lot of humor a lot of optimism
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and the development of its diverse
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character cast of characters which how
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they interact with each other is really
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important to the show we'll look a
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little bit about how the career is in
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here showing adaptability and learning
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Ted lasso embodies adaptability by
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embracing a new sport hey culture
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interesting and workplace environment we
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all have those his willingness to learn
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from others and adapt to New Challenges
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is a crucial skill in any
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career leadership and teamwork is
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another thing we learned from Ted his
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leadership style characterized by
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empathy positivity and encouragement
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demonstrates effective team management
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and it motivation strategies it's
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crucial for leadership roles in any
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field resilience positivity this show
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definitely emphasizes a resilience in
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the SP of setbacks and the importance of
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maintaining a positive out Outlook a
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vital trait for career longevity and
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satisfaction and fourth it gives us
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communication and relationships its
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effective communication and building
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strong relationships are Central themes
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reflecting essential skills for Career
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Success in collaborative environments
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overall Ted lasso offers insights into
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the importance of soft skills such as
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leadership adaptability interpersonal
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relations which are increasingly
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recognized as vital for success in in
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any career path we have the knowledge
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and and skills but do we have this piece
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that we need to be employable or to keep
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employment Bel isn't just a word it's a
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mindset in the in the Ted lasso Series
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in the world of Ted lasso it stands as a
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beacon kind of like the Batman uh signal
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reminding us that faith in ourselves and
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others can transform the improbable into
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the achievable in careers as on the
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soccer field believe challenges us to
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look beyond the immediate hurdles and
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envision success empowering us to lead
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with courage it inspires teamwork and
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persevere through challenges it's not
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merely about achieving goals but about
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creating a culture an environment where
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dreams dare to take shape and where
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every setback is seen as a setup for
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comeback believe is the heart of
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resilience the spirit of innovation and
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the promise of
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growth so what are essential functions
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we're going to talk a little bit more
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these are definitely the important tasks
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or activities that you need to do for
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something to work
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properly how can it work properly you
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need to have those essential functions
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for example let's just talk about a
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phone more particularly a cell phone uh
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that cell phone uh is very essential for
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making calls sending texts or taking
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pictures not that it doesn't have other
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functions to it but these are the
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essential now without these things the
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phone wouldn't be very useful for most
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people cuz that is what we usually using
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it for we need to be useful
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and employable very important to mention
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some of these skills or learn make sure
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you know about these skills when going
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in for an interview or keeping a job or
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just talking with uh other colleagues so
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what you need to know is that essential
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functions equals
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employability the essential functions
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I'm going to talk about in this
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particular uh PowerPoint are the ones
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that are needed uh for health
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information professionals okay critical
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thinking computer and digit skills
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communication skills interpersonal
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skills physical
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considerations dependable and flexible
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and professional attitude these seven
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essential functions are very
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important uh to every health information
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professional and the careers that they
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choose well actually the rules that they
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choose as
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well critical thinking this is where we
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abstract and
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analyze data possibly or document ation
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assess information from all that uh that
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we uh analyzed abstracted from solve
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some problems possibly and we have to
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make some informed decisions so we do
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that in in abstracting with uh like in
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vital coding information from multiple
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provider documentations that's an
00:04:47
essential aspect of the hit and the
00:04:49
medical coding profession we have to
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understand organizational policies
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accreditation standards joint commission
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and official Cod coding guidelines icd10
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CPT coding hips medical coding
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professionals must be willing to read
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study understand and apply coding
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guidelines related to their role you've
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learned coding but you're going to
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continually learn coding there's going
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to be continually doing updates so we'll
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always have to understand what those are
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and how to apply them in our uh coding
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and billing uh processes problem solving
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that's issues related to data accuracy
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probably maybe data retrieval or
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information request
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it that's a key role of the hit in
00:05:32
medical coding profession we have to be
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attentive to detail we've said this
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before in the program in documenting and
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managing health information that is
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crucial for maintaining data accuracy
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compliance with regulations and
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assisting patient care assuring that the
00:05:47
documentation actually is saying what
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the patient had done for them you know
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what did the provider do what did the
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nurse do um progress notes operative
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notes we have to make sure that all
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those details are are attended
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to so computer and digital
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skills we need to be digital literate
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okay we know that um but I just really
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want to emphasize that this is something
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that we all need to understand this is
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an essential function this isn't a a bip
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part by what's the word I'm looking for
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like a
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byproduct uh from what we do we use this
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when in just about every profession uh
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every role in our our uh World digital
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literacy that's the ability and skill to
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find evaluate utilize share and create
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content using information Technologies
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and the internet we have to be Adept at
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using various software applications such
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as the encoder and electronic health
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records those are very important things
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to understand so technology proficiency
00:06:51
has become increasingly important to the
00:06:52
profession due to the electronic health
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record encoders and other Healthcare
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technologies that we have and the
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professional must have the ability to
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troubleshoot technical issues and
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communicate well with it teams when
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needed we have to be able to talk to our
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it team they're are they are our support
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to us at all times we don't know
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everything we may know some of the how
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to use it but we don't know how to fix
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it when the computer goes down that's
00:07:19
the IT department and we have to be able
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to communicate that well to
00:07:24
them communication skills here's where
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we have to be clear and concise we have
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to be effective in how we speak in our
00:07:32
oral and our written communication this
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supports overall health care processes
00:07:37
and patient care we need to be able to
00:07:39
communicate effective oral and written
00:07:42
communication is essential for hit and
00:07:44
medical clothing professionals as they
00:07:46
are pivotal role in maintaining accurate
00:07:48
patient records facilitating information
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exchange within Healthcare teams and
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ensure compliance with regulations good
00:07:56
communication ensures the quality
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Integrity of patient records and it
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supports overall healthare processes and
00:08:02
patient care we need to be definitely
00:08:04
clear and concise communication for hit
00:08:07
and coding professionals is integrated
00:08:09
in their roles with co-workers managers
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Physicians administrative officials
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patients hit and medical coding
00:08:19
professionals need to be able to
00:08:21
articulate clearly in a variety of
00:08:23
healthcare settings and with various
00:08:25
Healthcare
00:08:27
stakeholders very important
00:08:32
this one is kind of interesting to me uh
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the little uh note there with Ted lasso
00:08:36
where he says boy I love meeting
00:08:39
people's moms it's like reading an
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instruction manual as to why they're
00:08:42
nuts and it's not always why they're
00:08:44
nuts it's also why they're what the way
00:08:46
they are why they act the way they are
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why they do the work the way they do it
00:08:51
uh we have to have those interpersonal
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skills uh they contribute to the success
00:08:55
of hit but improve patient care and
00:08:58
overall Healthcare System system
00:08:59
operations so there's a couple things
00:09:01
that come from it so we have to be
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active listeners that's integral to our
00:09:05
roles as hit professionals the
00:09:07
professional must attentively listen
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collaborate with Healthcare Providers
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our colleagues our co-workers and
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patients to accurately document medical
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information we have to uh have a
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conflict resolution that's very
00:09:22
important to have how we can be able to
00:09:24
uh solve problems it's kind of in there
00:09:27
that conf conflict resolution takes
00:09:28
iners skills confidentiality must be
00:09:32
adhered to especially in our hippo world
00:09:35
to protect sensitive patient information
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and follow it and the policy regulations
00:09:40
upholding ethical standards and
00:09:42
communication is essential essential I
00:09:45
think we've hit that hard and everybody
00:09:46
talks about Hippa I think the whole
00:09:48
world knows about Hippa now but it's
00:09:50
very important and time management with
00:09:53
effective workload priorities and
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deadlines are basic skills for the
00:09:56
professional we have to be able to work
00:09:58
our PRI priorities hit our deadlines
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turn up on time be attentive to your
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time and
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punctuality time management assists the
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professional copes with demand of their
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roles it uh medical claim submissions
00:10:11
are often held during the prospective
00:10:12
auditing process you don't want to hold
00:10:14
up a claim you don't want to hold up
00:10:15
money and it's important to know how to
00:10:17
work efficiently to minimize whole time
00:10:19
and limit the impact to the
00:10:20
organization's revenue cycle as coders
00:10:23
were very important to the revenue cycle
00:10:24
anytime we're in the revenue uh U realm
00:10:28
we hold up up monies and they don't take
00:10:31
kindly to that so we do have to be
00:10:32
careful and always and that's even kind
00:10:34
to a patient and the organization we
00:10:36
like to get our bills on time I know
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that for sure as well and teamwork
00:10:40
here's where we're going to build
00:10:41
relationship it's essential for us to
00:10:43
work closely with a variety of
00:10:44
individuals and teams within Healthcare
00:10:46
to ensure the efficient management of
00:10:49
patient health information and data
00:10:50
working with the doctors or the
00:10:52
providers or the physical therapists or
00:10:53
the nurses we work with a variety of
00:10:56
people so we have to build those
00:10:57
relationships and we have to make sure
00:10:59
that there are positive uh relationships
00:11:03
with them and get to know them it's okay
00:11:05
to find out if they're
00:11:07
nuts learn a little bit of people skills
00:11:09
at this
00:11:12
time okay physical considerations very
00:11:15
important to the a a to be healthy in uh
00:11:19
how we uh do our jobs and now that
00:11:21
sounds weird we're probably not all
00:11:22
thinking about physical but we talk
00:11:23
about it when we're at our desks or
00:11:25
where we're a long time in front of a
00:11:26
computer uh even like with right now I
00:11:29
have blue light uh uh glasses on to help
00:11:32
me with the computer light I sit in
00:11:34
front of a computer most time during the
00:11:36
day even with work and without work so
00:11:39
we primarily work there we need to
00:11:40
maintain good health and ergonomic uh
00:11:43
practices those are crucial to our
00:11:45
well-being and Effectiveness the manual
00:11:47
manual dexterity for occasional handling
00:11:49
of physical documents some people will
00:11:51
still be handling physical documents
00:11:52
some so we have to have we have to be
00:11:55
ready for that so we have to make sure
00:11:56
we can do that and mobility in your work
00:11:59
Place accessibility whether it's at home
00:12:01
or at a workstation in your office we
00:12:03
need to be able to move around an office
00:12:05
or a hospital or even in our rooms
00:12:07
wherever we're doing our work so that we
00:12:09
can do the work that we're supposed to I
00:12:11
noted again health records on here
00:12:13
because some places still have a little
00:12:15
bit of movement with health records it's
00:12:17
not all electronic it's mostly
00:12:19
electronic but it's not all electronic
00:12:22
so some of the things we need to
00:12:23
remember uh for ergonomics is that uh
00:12:25
that we spend a lot of time again like I
00:12:27
mentioned at computers and it's
00:12:28
important to keep posture and ergonomic
00:12:31
practices to avoid strain and discomfort
00:12:33
on our back on our wrists on my eyes
00:12:37
manual dexterity is needed to
00:12:38
occasionally handle any physical
00:12:40
documents so it's helpful when you're
00:12:42
sorting filing or scanning documents you
00:12:45
have to be able to do that we may be
00:12:46
putting things into the electronic
00:12:48
record Mobility that's going to be
00:12:50
needed so you can again like I mentioned
00:12:51
so you can move around the office um uh
00:12:54
you have to be able to be physical
00:12:56
mobile within the workplace when
00:12:57
necessary so we can't uh do a lot of our
00:13:00
work if we're not um set up to do them
00:13:03
well in our
00:13:07
workstations and we have to be
00:13:09
dependable and flexible Healthcare
00:13:11
environments are Dynamic there's
00:13:13
evolving technology all the time
00:13:14
software updates all these things we
00:13:16
have to be flexible to these uh
00:13:19
technological uh advances let's say so
00:13:22
we have to contribute to the managing of
00:13:24
healthcare data and information
00:13:26
effectively we also have to be mentally
00:13:28
flexible so not just just physically but
00:13:30
mentally flexible so adaptability is
00:13:32
part of this that is adaptability to a
00:13:34
changing set or of priorities our
00:13:36
priorities could change uh the
00:13:38
priorities could change in the
00:13:39
organization which means we have to
00:13:40
change what we do in our job and we have
00:13:42
to adapt to it our job roles are
00:13:44
constantly changing and it's important
00:13:46
not to be siloed into one role you could
00:13:49
be an outpatient coder uh but then all
00:13:51
of a sudden they may need impatient
00:13:53
coders in their in the organization and
00:13:55
so you may have to uh adapt to being an
00:13:58
imp coder you would have to learn more
00:14:01
so uh on how to uh do that role you'd
00:14:05
have to be Dependable this includes
00:14:06
meeting your deadlines such as coding a
00:14:08
billing submissions we have to get those
00:14:10
done we have to be Dependable
00:14:12
professionals consistently meeting
00:14:14
deadlines ensuring accurate billing for
00:14:16
timely reimbursement in addition to
00:14:18
ensuring a complete medical role for
00:14:20
some of our uh hit professionals some of
00:14:23
us have to assure that that medical
00:14:25
record is accurate and up toate we have
00:14:27
to be flexible so to our are changing
00:14:29
roles or tasks it's an active attribute
00:14:31
of the hit and medical coding
00:14:33
professional so flexibility is
00:14:35
especially crucial when there is an
00:14:37
inundation of patients let's just say a
00:14:39
big census in a hospital a lot of people
00:14:41
are coming in or your clinic is seeing
00:14:42
more uh patients Co is a great example
00:14:45
of this we had a lot more patients
00:14:47
coming in with covid type related
00:14:49
situations so we were inundated with a
00:14:52
lot of coding and getting those patients
00:14:54
taken care of and getting that record uh
00:14:57
complete so uh we have to make sure it's
00:14:59
done and then when we have low sensus or
00:15:02
low things we have to adapt to that too
00:15:04
as well so we are always adapting and
00:15:06
being flexible to uh uh the census we're
00:15:11
flexible to a lot of things that we do
00:15:13
in our job so we have to work with data
00:15:15
management and coordination uh and
00:15:17
ensuring the continuity of care
00:15:19
especially for all this we have to
00:15:20
always make sure that our patients are
00:15:22
getting the most upto-date records and
00:15:24
billing information so that they can be
00:15:26
continued for care say at a specialist
00:15:28
or to to pay for their insurance needs
00:15:30
so we are always having to make sure
00:15:32
that uh their care is taken care of
00:15:34
whether it's financially or physically
00:15:37
we kind of forget the financial part
00:15:39
sometimes so I think that's very
00:15:40
important to always remember I kind of
00:15:42
talked a little bit about change and
00:15:44
here's a little bit a little snippet
00:15:45
from Ted lasso well again as you could
00:15:47
tell one of my favorites he just makes
00:15:49
my heart melt and he says most of the
00:15:51
time change is a good thing Embrace
00:15:54
change be brave I've listened to a
00:15:56
speaker recently who said you have to be
00:15:58
brave for change it's not for the weak
00:16:01
of heart uh and it could be a simple
00:16:03
change that disrupts our lives in in the
00:16:05
work we do so demonstrate at a high
00:16:08
level in all action interactions with
00:16:09
your patients your colleagues your
00:16:11
Healthcare Providers I think I've
00:16:13
mentioned that that a professional
00:16:15
attitude includes includes that you're
00:16:17
punctual that you get those projects
00:16:18
done uh that you're respectful you have
00:16:21
respectful communication I know we
00:16:22
pushed that a whole lot in this program
00:16:24
but respectful communication is very
00:16:25
important and a positive attitude is
00:16:28
very important uh things can get us down
00:16:30
um I know when I went to school I was
00:16:33
doing 40 to 50 hour work weeks I was
00:16:35
going to school full-time and I had
00:16:37
family to take care of um I had to have
00:16:39
a positive attitude through those whole
00:16:40
things to get through a variety of uh
00:16:44
lifetime moments okay so it's not only
00:16:48
important for your individual success
00:16:51
it's also for maintaining and Trust of
00:16:53
the organization it reflects a
00:16:55
commitment to Excellence and ethical
00:16:57
conduct in the healthcare cting we're
00:16:58
doing what's right um we have to we have
00:17:02
to really do what's right and I know
00:17:04
that's very difficult when we when we
00:17:07
have um challenges in our lives but you
00:17:10
can do it so we have to have that
00:17:11
commitment to that that professionalism
00:17:13
so uh stay stay cool and stay positive
00:17:18
that's all I can say be a Ted lasso so
00:17:20
what are my final tips and uh takeaways
00:17:23
well integration of all these essential
00:17:24
functions that we mentioned the critical
00:17:26
thinking the uh dependability the the
00:17:29
professional attitude everything that
00:17:30
you need to have to be an employable
00:17:34
person and someone they will keep on the
00:17:36
job and help Advance you in your career
00:17:39
you have to be professional at all times
00:17:41
and this is just one of the ways that
00:17:42
you have to do it using your essential
00:17:44
functions so believe which we mentioned
00:17:47
at the beginning believe that you can do
00:17:49
this believe in your career advancement
00:17:51
and become the best hit professional you
00:17:53
can
00:17:57
be really quick I know this is silly
00:17:59
thank you for taking your time I know
00:18:01
this is an activity in the module but
00:18:04
thank you H I want to say good luck in
00:18:06
your future career and goals now that
00:18:07
you're finishing up uh the next couple
00:18:09
weeks here in the program just enjoy uh
00:18:13
whatever career you do uh if you have
00:18:15
any questions you're always uh welcome
00:18:17
to shoot me an email as always uh I'm
00:18:19
here for you to support you so thank you
00:18:22
for taking the time thank you for being
00:18:23
that professional throughout the program
00:18:25
and especially here in this last uh
00:18:28
course that you had have a great week oh
00:18:30
not great week have a great life have a
00:18:33
great career talk to you later
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