Mo Gawdat on AI: The Future of AI and How It Will Shape Our World

00:47:41
https://www.youtube.com/watch?v=HhcNrnNJY54

Sintesi

TLDRThe speaker addresses the critical yet often overlooked implications of artificial intelligence (AI) on current and future societal structures. Drawing an analogy with the 'boiling frog' metaphor, which symbolizes how unnoticed gradual changes can lead to disastrous outcomes, the speaker warns about AI's subtle but profound impacts. The talk outlines AI's historical and ongoing evolution, emphasizing how it's silently reshaping industries and economies at a scale comparable to transformative events like the Industrial Revolution. The speaker discusses the potential for AI to create either a utopian age of abundance or a dystopian future, and underscores the pivotal role of ethical human leadership in steering this outcome. Despite AI becoming highly intelligent and capable, embodying roles traditionally requiring human creativity, the speaker insists that the actual threat doesn't lie in AI itself, but in its potential misuse by humans pursuing power and wealth. The dialogue advocates for ethical practices in AI application to harness its benefits ethically, rather than exploiting it for unfair competitive advantages. To adapt successfully when faced with this unprecedented wave of technological change, individuals and organizations are advised to learn new AI tools, critically assess the truth in an age of digital saturation, and maintain strong human connections. The discussion closes on the hopeful note that, should we navigate the transition ethically, AI might usher in a new era of prosperity and innovation.

Punti di forza

  • 🐸 The 'boiling frog' metaphor warns about unnoticed incremental changes leading to dire consequences.
  • πŸ€– AI has dramatically advanced, outperforming humans in complex tasks like chess and Go.
  • πŸ’Ό Jobs will shift towards those who can leverage AI, necessitating skills in using AI tools.
  • 🌐 AI presents both utopian and dystopian futuresβ€”human ethics will determine the outcome.
  • πŸ” Critical engagement with information is crucial as AI influences perceptions through media.
  • πŸ”— Human connection remains vital; AI cannot replicate the authenticity of human interactions.
  • πŸ“Š AI's ability to pattern match without judgment can predict consumer behavior accurately.
  • πŸ‘₯ Emotions, though algorithmic for AI, are deeply rooted in human experience, highlighting the blend needed in decision-making.
  • πŸ’ͺ Leveraging AI ethically can lead to a world of abundance, not scarcity.
  • 🌿 Adopting ethical AI use can influence AI's future interactions and societal impact.
  • πŸŒ„ The AI transformation is akin to past industrial breakthroughs, needing proactive adaptation.

Linea temporale

  • 00:00:00 - 00:05:00

    The speaker uses the metaphor of a frog in boiling water to illustrate how people often fail to notice gradual changes until it's too late. He reflects on how the signs of the COVID-19 pandemic were evident long before it became widespread, yet people did not pay sufficient attention. He emphasizes the limitations of human attention and recounts his realization that the world has fundamentally changed, particularly due to technological advancements. The speaker highlights the rapid development of AI and its potential to reshape reality, urging listeners to acknowledge the profound shifts occurring.

  • 00:05:00 - 00:10:00

    The speaker explains how deep learning has fundamentally altered the way AI systems operate, allowing computers to learn independently like humans do. He recounts a pivotal experiment at Google where an AI identified what makes a cat a 'cat' simply by observing YouTube videos. This example illustrates how AI can achieve tasks beyond simple programming, exhibiting intelligence by identifying patterns without direct instruction. The traditional method of dictating tasks to computers has been surpassed by letting them learn in a manner similar to human learning, raising AI's capability to outperform humans in various tasks.

  • 00:10:00 - 00:15:00

    The discussion focuses on AI's evolution, noting that by 2016, AI had achieved remarkable feats like protein folding, demonstrating capabilities beyond human limitations. The speaker compares AI's progress to the early internet days, suggesting we are in a transformative phase akin to the internet's 'Netscape moment.' AI's potential surpasses human intelligence in certain areas, exhibiting intellectual capabilities comparable to geniuses. However, he emphasizes AI's current limits, especially in emotional intelligence and deep reasoning, while acknowledging it's only a matter of time before these are also achieved.

  • 00:15:00 - 00:20:00

    AI's development is juxtaposed against human complacency as people underestimate AI's creative and innovative potential. The speaker highlights AI's ability to outperform humans in tasks traditionally seen as requiring human creativity. He introduces the term 'singularity' to describe the point where AI's intelligence fundamentally changes societal structures and challenges existing norms. This shift could result in either a utopian abundance or a dystopian scenario, depending on how society chooses to integrate AI. The key is recognizing that we stand on the brink of unprecedented change.

  • 00:20:00 - 00:25:00

    The speaker envisions a future where artificial intelligence leads to a utopia with abundant resources, likening it to the availability of electricity. By significantly augmenting human IQ through AI, the potential exists to solve global problems. However, challenges arise not from AI itself but from human misuse of its capabilities. The risk of concentrating power and wealth could disrupt society's fabric, stalling the path to abundance. While AI embodies tremendous potential, ethical considerations must guide its integration to ensure it enhances rather than harms human life.

  • 00:25:00 - 00:30:00

    The discussion turns to the potential misuse of AI, leading to unequal power distribution and societal constraints. As AI becomes integral, industries and individuals who effectively harness its potential will dominate, leaving others behind. This shift could lead to unemployment and economic disparities if not managed properly. The speaker warns of a proliferation of power mixed with regulation and surveillance, urging a responsible approach to leveraging AI's capabilities. Ethics in AI utilization becomes a pivotal concern to prevent societal harm and ensure widespread benefits.

  • 00:30:00 - 00:35:00

    The impact of AI on human interaction is highlighted. As AI advances, distinguishing between genuine and artificial connections will become challenging, affecting societal structures and individual relationships. The change in human connection dynamics may enhance the value of authenticity, driving people to seek genuine interactions. The prevalence of AI-generated personas prompts a discussion on the importance of maintaining real human connections as a competitive advantage. Despite AI's efficiencies, the human element remains irreplaceable in fostering trust and authentic experiences.

  • 00:35:00 - 00:40:00

    The speaker advises that the transformation driven by AI necessitates businesses and individuals to adapt by learning AI tools, finding truth amidst information chaos, and fostering genuine human connections. He stresses that while AI can handle data-driven tasks, human interaction and ethical behavior remain crucial. The long-term success of organizations will rely on their ability to balance technological advancements with humanity's innate qualities. Embracing AI's potential ethically can ensure a positive societal shift, reinforcing trust, honesty, and human-centric approaches.

  • 00:40:00 - 00:47:41

    In the conclusion, the speaker emphasizes the importance of a values-driven approach to AI's integration into society. By leveraging AI ethically, businesses and individuals can contribute to a world where technology serves humanity positively. The speaker insists that the way AI is treated and utilized today will shape future interactions, advocating for ethical standards that prevent misuse. While AI offers abundant possibilities, ensuring it aligns with human values will determine whether it leads to a utopian future or poses challenges that must be carefully navigated.

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Mind Map

Domande frequenti

  • What is the boiling frog metaphor?

    It's the idea that gradual changes go unnoticed, leading to potentially disastrous results, just as a frog doesn't notice water gradually heating until it's too late.

  • Why is AI compared to the boiling frog?

    AI is advancing gradually, and like the boiling frog, people may not recognize its potential impact until it's too late.

  • What are the key advantages of AI according to the speaker?

    AI can enhance problem-solving, creativity, and efficiency across various domains, potentially leading to a world of abundance.

  • What is the speaker's opinion on AI's threat?

    The speaker argues that AI itself is not the threat, but human misuse of AI can lead to negative consequences.

  • How does AI impact human jobs according to the talk?

    AI can replace many jobs with automation; however, the future belongs to those who can leverage AI effectively.

  • What are some examples of AI outperforming humans?

    AI is the world champion in chess, Go, and is capable of outperforming humans in various intellectual tasks.

  • What ethical considerations are discussed?

    The speaker emphasizes using AI ethically to promote a future where benefits are shared, rather than chasing power and wealth.

  • How can businesses thrive in the age of AI?

    By learning and leveraging AI tools and focusing on genuine human connections and ethical practices.

  • What role does human emotion play in AI?

    AI can mimic human emotions algorithmically, but the human element remains irreplaceable in providing authenticity and empathy.

  • How fast is AI advancing?

    AI's advancement is rapidly accelerating, implying imminent major development in various sectors, necessitating urgent adaptation.

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Scorrimento automatico:
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    it might seem crazy what I'm
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    about thank you very
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    much hello hello hello
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    frogs
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    Yeah uh I I am a frog too uh I have been
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    for quite a bit of time I think recently
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    uh I started to try to jump out of the
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    water at least to tell you that the
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    water is boiling uh because like that
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    boring proverb we've always heard you
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    know the idea that the Frog when you put
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    it in cold water and you know heat the
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    water slowly the frog doesn't notice and
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    then eventually the Frog gets boiled
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    alive uh I have to admit uh this hit me
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    really really strongly me strongly by
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    2020 when uh when you look back from
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    2020 you realize there was there were so
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    many signs that we were going to get a
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    very big pandemic uh that is going to
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    affect us if you look back at history
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    1920 was around the same time uh and um
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    you know we've had swine flu and bird
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    flu and all of the other things SARS and
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    so on before that and yet somehow no one
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    uh said hey by the way should we be
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    cautious about a possible pandemic and
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    then when Co started you know first
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    patient nobody's paying attention 20
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    patients nobody cares 100 patients a
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    thousand PA patients was was really when
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    we started to get to a million that
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    suddenly everyone was like the water's
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    boiling we're all going to die
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    interesting we seem to I I don't blame
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    anyone for this I I've recently been
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    putting a lot of attention and in
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    understanding the economic and
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    geopolitical situation of the world and
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    until I started to I thought it was
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    chill was okay nothing was and then you
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    start to put your head into it I think
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    what happens is for each and every one
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    of us we have limited capacity as humans
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    like we can focus on 10 topics right 15
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    and if AI is not one of them it doesn't
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    really exist to us okay now I'm I'm here
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    to tell you this is it the world as you
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    know it is over completely done okay uh
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    it's not about to be over it's over
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    right and uh and so I'd openly say you
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    probably have a year not to live you're
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    going to live more than a year I hope
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    but you know you're we probably have a
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    year to react okay and and don't blame
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    me because honestly I'm never coming
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    back to speak to you next year you're
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    probably going to invite my avatar right
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    so and and I promise you that's the
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    truth I before I came here yesterday
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    just for the fun of it I asked Gemini in
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    Chad GPT I said give me a 35 minute
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    speech on AI and read me minutes 2 to 4
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    it did sound a bit like a politician but
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    it did it made a speech right and it's
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    quite interesting how we ignore that
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    because with something like Chad GPT 40
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    which came out uh this week uh it it not
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    only prepared the speech but it now can
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    also laugh with me and sing with me and
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    you know tell me things it sounds very
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    Californian to me but anyway you know
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    I've lived with Californians long enough
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    to put up with it right and but it is
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    it's real it is real and if you haven't
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    used it where have you been in the water
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    right now if we were to understand I'm
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    going to try to speak for 30 minutes and
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    then allow us maybe 15 minutes of a chat
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    so that we can you know come around this
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    as a community the the what I'll try to
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    to to do is first help you understand
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    where we're coming from because if you
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    understand the trajectory of what's been
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    happening how quickly that thing is
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    launching you can imagine how it's going
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    to look like next year right so where we
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    came from I'm a very serious geek I
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    started coding at age eight which feels
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    like a zillion years ago and when I
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    coded Believe It or Not age8 uh First Co
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    time I coded I was using basic which is
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    as the name implies a very basic
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    language and I wanted to create an AI
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    That's that was my dream right every one
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    of us Geeks we just wanted to create an
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    AI it was everyone's dream we never met
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    managed to but we did something that
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    appeared intelligent so you know let me
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    let me start by defining what is AI
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    every piece of code I've ever written
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    before the year 2000 was a piece of code
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    where I solved the problem first with my
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    intelligence and then told the computer
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    how to solve it right so it's almost
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    like if I call one of you and give you a
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    puzzle and then tell you this piece you
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    put in the top left corner and then that
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    piece under it and that piece under it
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    then turn this one and so on you can
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    finish the puzzle and if someone doesn't
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    hear me giving you the instructions they
  • 00:05:10
    would think you're very smart but you're
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    not right by the turn of the century
  • 00:05:16
    this ended right so the idea of us
  • 00:05:18
    telling computers what to do by the way
  • 00:05:21
    they did it very quickly very accurately
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    at a massive scale and so they appeared
  • 00:05:24
    smart okay but it was me who solved the
  • 00:05:27
    problem it was my intelligence multip
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    died right by the turn of the century he
  • 00:05:33
    discovered something called Deep
  • 00:05:34
    learning and deep learning was truly
  • 00:05:37
    teaching computers the way I taught my
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    children how to be intelligent the way I
  • 00:05:42
    taught my children how to be intelligent
  • 00:05:44
    was to give them little puzzle pieces
  • 00:05:46
    when they were young you know those
  • 00:05:48
    cylinders and a board with different
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    holes in it and no one ever told their
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    children no no hold on my son take the
  • 00:05:55
    children take the cylinder turn it
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    upside down look at the cross-section it
  • 00:06:00
    will look like a circle compare it to
  • 00:06:01
    those holes it will match the one that
  • 00:06:04
    is a circle put it there nobody ever
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    tells the their children that what we do
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    is we give them a cylinder and a board
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    and they keep trying trying trying
  • 00:06:12
    trying trying until one time it goes
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    through and then
  • 00:06:17
    suddenly light bulb and they learn
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    something right that's exactly what we
  • 00:06:22
    did with computers with deep learning by
  • 00:06:24
    the way we started to be able to do deep
  • 00:06:27
    learning Because by the year 2020 but
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    sorry by the year 2000 the internet was
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    big enough for us to have those number
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    of trials for the computers to learn on
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    their own now please understand when we
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    did that I think my favorite example of
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    that was the year
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    2009 we did it earlier but at at the
  • 00:06:46
    time I was at Google and we published a
  • 00:06:48
    paper called the cat paper and the cat
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    paper was uh basically we asked the
  • 00:06:53
    computers to watch YouTube and tell us
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    what they find we we had a lot of
  • 00:06:57
    capacity compute capacity so they would
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    take YouTube videos cut them into uh 10
  • 00:07:02
    frames per second and compare the
  • 00:07:04
    patterns on the 10 frames basically
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    trying and then one of them said we I
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    found something we had to write a bit of
  • 00:07:10
    code to find out what it found and it
  • 00:07:12
    had found a cat of course it's YouTube
  • 00:07:15
    right and it didn't only find one cat it
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    find it found what makes something a cat
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    what found it it could literally find
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    every cat on YouTube we never taught it
  • 00:07:28
    how we never understood how it did it
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    understand that right and the code that
  • 00:07:33
    was written for a computer to find every
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    cat on YouTube if I had written it the
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    traditional way would have had would
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    have been probably 200 million lines of
  • 00:07:44
    code because I would have to find every
  • 00:07:47
    possible interpretation of how a cat
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    looks on YouTube and get the computer to
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    see that right that code was this big
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    right but there was a lot of numbers and
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    Mathematics that we don't understand
  • 00:07:59
    just like
  • 00:08:00
    I can ask you a question and you'd give
  • 00:08:02
    me a very intelligent answer and I have
  • 00:08:04
    no clue what happened inside your brain
  • 00:08:06
    to get to that answer this is where we
  • 00:08:08
    are computers find their own
  • 00:08:12
    intelligence we don't teach them how we
  • 00:08:14
    just give them the data to learn and
  • 00:08:17
    they learn like humans and every task
  • 00:08:19
    we've ever given them since they've
  • 00:08:22
    become better than humans at right so
  • 00:08:25
    they are the world champion in chess
  • 00:08:26
    they are the world champion in go they
  • 00:08:28
    are the world champion in in everything
  • 00:08:30
    we've given them they are the the the
  • 00:08:32
    the best manipulator of Humanity on the
  • 00:08:35
    planet in terms of social media engines
  • 00:08:38
    they are the best writers the best
  • 00:08:40
    artists the best musicians the best
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    anything we've ever given them right and
  • 00:08:47
    between the turn of the century and the
  • 00:08:50
    time when we recognize that which is
  • 00:08:53
    what I normally referred to as the
  • 00:08:54
    Netscape moment right so 2023 every one
  • 00:08:58
    of you started to hear about a AI uh
  • 00:09:00
    that's not because AI started in
  • 00:09:03
    2023 right AI started in 20 in 200000 H
  • 00:09:08
    and by 2016 all of us in the lab we knew
  • 00:09:12
    we got it right by 2016 we had created
  • 00:09:15
    code that would blow you away right uh
  • 00:09:19
    we we started to fold proteins if you
  • 00:09:21
    understand protein folding is one of the
  • 00:09:23
    most complex problems ever faced by
  • 00:09:25
    biologists in history you know it would
  • 00:09:28
    take a a group of PhD students around
  • 00:09:31
    eight months to Pro to fold one protein
  • 00:09:34
    we we created Alpha fold in 2016 2017
  • 00:09:38
    and it folded 200 million
  • 00:09:41
    proteins okay in a
  • 00:09:44
    day
  • 00:09:47
    now when Chad GPT came out in 2023
  • 00:09:51
    people said oh there's something called
  • 00:09:54
    AI it's not because AI started it's
  • 00:09:57
    because we had a browser just like
  • 00:09:58
    Netscape when you know the internet came
  • 00:10:01
    out in
  • 00:10:02
    1995 the internet had existed for almost
  • 00:10:05
    15 years before it's just that for the
  • 00:10:07
    first time we had a browser we could see
  • 00:10:09
    it now since
  • 00:10:13
    2023 uh until today it's been
  • 00:10:16
    mind-blowing okay just to give you a few
  • 00:10:19
    statistical uh uh pointers to understand
  • 00:10:22
    first of all intelligence is a lot
  • 00:10:24
    deeper than chat GPT let's be very clear
  • 00:10:26
    okay the task given to chat GPT and and
  • 00:10:29
    Gemini and others is linguistic
  • 00:10:32
    intelligence it's the ability to
  • 00:10:34
    understand knowledge and communicate and
  • 00:10:36
    so on and so forth okay of course there
  • 00:10:39
    are other forms of intelligence
  • 00:10:40
    emotional intelligence for example they
  • 00:10:42
    haven't learned yet right uh intuition
  • 00:10:45
    uh um you know complex mathematics um
  • 00:10:49
    deep reasoning all of those forms of
  • 00:10:51
    intelligence we haven't seen AI perform
  • 00:10:55
    that way yet but we will very soon and
  • 00:10:57
    I'll tell you why
  • 00:11:00
    but what we did is as we gave them that
  • 00:11:04
    task we have a machine called Chad
  • 00:11:08
    GPT uh that is estimated in certain
  • 00:11:11
    tasks to perform at 110 IQ and in other
  • 00:11:15
    tasks at 155 IQ just so that you know
  • 00:11:19
    Elon Musk is 155 Einstein was which was
  • 00:11:22
    never really measured is estimated to be
  • 00:11:26
    162 so we have machines today that are
  • 00:11:30
    as intelligent as
  • 00:11:32
    Einstein and we as humans sitting in the
  • 00:11:36
    cold water the gradually heating water
  • 00:11:39
    are chilling and com you know discussing
  • 00:11:42
    and saying oh no but we will always be
  • 00:11:46
    humans we will always be in the lead
  • 00:11:48
    they will always need us okay and I used
  • 00:11:51
    to go mad in 2016 when people would tell
  • 00:11:54
    me oh but hold on you know Ai No no you
  • 00:11:58
    know humans we're capable of creativity
  • 00:12:01
    we're capable of you know poetry and
  • 00:12:03
    music and these are things that AI will
  • 00:12:06
    never do what what do you mean I
  • 00:12:10
    basically they're doing every one of
  • 00:12:12
    them better than us right why because if
  • 00:12:15
    you take the most complex of them
  • 00:12:17
    Innovation for example in my very geeky
  • 00:12:21
    mind Innovation can be turned into a
  • 00:12:24
    mathematical equation it's basically an
  • 00:12:26
    instruction to to a machine that says
  • 00:12:29
    find every possible solution to a
  • 00:12:31
    problem discard the ones that were uh
  • 00:12:35
    proposed before give me the ones that
  • 00:12:37
    have never been proposed uh before
  • 00:12:40
    before and that is innovation this is it
  • 00:12:43
    right it's solutions to a problem that
  • 00:12:45
    have not been uh seen before now what
  • 00:12:48
    does that
  • 00:12:50
    mean we're all going to die no we're not
  • 00:12:52
    okay uh what it means is that uh the
  • 00:12:56
    world has changed okay and the key key
  • 00:12:59
    word to artificial intelligence is uh is
  • 00:13:02
    singularity is that we don't actually
  • 00:13:05
    know how the world will change right a
  • 00:13:07
    singularity is an event horizon where
  • 00:13:09
    the rules of the game change so much
  • 00:13:12
    that you're no longer able to understand
  • 00:13:14
    how the game will be played okay when
  • 00:13:16
    the rules of the game uh become that the
  • 00:13:20
    smartest person you can ever hire in
  • 00:13:21
    your company is no longer a human okay
  • 00:13:24
    everything you know about the rules of
  • 00:13:26
    HR change okay uh when the rules of the
  • 00:13:29
    game change to the point where your
  • 00:13:31
    customer is not necessarily making their
  • 00:13:34
    choices themselves anymore but that the
  • 00:13:36
    machine will recommend to them uh the
  • 00:13:38
    rules of the game change when you know
  • 00:13:41
    I've seen beautiful marketing
  • 00:13:42
    advertising campaigns here when when
  • 00:13:45
    there will be a moment in the near
  • 00:13:47
    future when machines will be marketing
  • 00:13:49
    to machines and we will be out of the uh
  • 00:13:51
    of the of the picture all together the
  • 00:13:53
    rules of the game change right and and I
  • 00:13:57
    want to say that as the rules of the
  • 00:13:59
    game change we can end up in a
  • 00:14:01
    magnificent Utopia of abundance right
  • 00:14:04
    and we can also end up in a dystopia of
  • 00:14:06
    a very difficult time let me talk about
  • 00:14:09
    the the the the Utopia of abundance
  • 00:14:11
    first so that you understand I'm not
  • 00:14:12
    here to scare you I'm here to tell you
  • 00:14:15
    that the water is boiling right my
  • 00:14:18
    objective is for you to jump out of the
  • 00:14:20
    pan right uh uh but but but I but today
  • 00:14:24
    to do that I have to tell you it's
  • 00:14:25
    boiling and that hurts right let's talk
  • 00:14:28
    about the abundance first the abundance
  • 00:14:30
    is
  • 00:14:31
    this you may not feel it anymore but the
  • 00:14:35
    reason we have all of this technology is
  • 00:14:37
    because there is a plug in the wall that
  • 00:14:38
    is providing a very valuable resource
  • 00:14:40
    called electricity electricity has
  • 00:14:42
    become a utility it's in the back of our
  • 00:14:45
    minds we don't even think about it
  • 00:14:46
    anymore right uh there will be another
  • 00:14:49
    plug in the wall probably in your pocket
  • 00:14:51
    in your phone uh that is called
  • 00:14:54
    intelligence it's a utility okay and
  • 00:14:57
    today just last night okay I plugged
  • 00:15:00
    into that intelligence and I got myself
  • 00:15:02
    what I would probably estimate to be an
  • 00:15:05
    extra 25 IQ points I became 25 IQ points
  • 00:15:09
    more intelligent yesterday as as I was
  • 00:15:11
    analyzing a complex problem using AI
  • 00:15:14
    right there will be a moment in the
  • 00:15:16
    future where I will plug in and get
  • 00:15:18
    another 100 IQ points there will be a
  • 00:15:20
    moment in the future where I will plug
  • 00:15:22
    in and get 400 IQ points more right now
  • 00:15:26
    I can promise you this if you give me or
  • 00:15:28
    any of my peers that I worked with at
  • 00:15:30
    Google X 400 IQ points more I will solve
  • 00:15:34
    every problem on planet Earth every
  • 00:15:37
    single one of them climate change uh you
  • 00:15:39
    know uh Wars wealth whatever okay as a
  • 00:15:44
    matter of fact I I keep telling people
  • 00:15:46
    openly that with 400 IQ points more I
  • 00:15:50
    can plant a garden outside where you can
  • 00:15:53
    walk to one tree and pick an apple and
  • 00:15:55
    walk to another tree and pick an
  • 00:15:57
    iPhone okay from a nano physics point of
  • 00:15:59
    view it's the exact same
  • 00:16:01
    cost right and we are on the verge if
  • 00:16:04
    you understand where we are on
  • 00:16:06
    nanophysics and Nano and and you know
  • 00:16:08
    nanom Manufacturing in general uh we are
  • 00:16:11
    on the verge of being able to do that we
  • 00:16:13
    just need to be a slightly more
  • 00:16:15
    intelligent okay now that is a world of
  • 00:16:18
    abundance where everything changes
  • 00:16:21
    imagine if we can solve the energy
  • 00:16:24
    problem to the point where energy
  • 00:16:26
    becomes zero cost because energy so
  • 00:16:29
    abundant around us okay what would that
  • 00:16:32
    do to the geophysics to the geopolitics
  • 00:16:34
    would we fight over energy anymore would
  • 00:16:37
    we you know H how would the cost of
  • 00:16:40
    products become If energy was free think
  • 00:16:42
    about all of that okay that's a Utopia
  • 00:16:45
    that is almost impossible to imagine
  • 00:16:48
    that completely changes everything we've
  • 00:16:50
    ever learned definitely changes retail
  • 00:16:53
    okay and it is literally a few years
  • 00:16:56
    away right there are however on the path
  • 00:17:00
    to get there there quite a few
  • 00:17:03
    challenges and actually when we get
  • 00:17:05
    there as well there are quite a few
  • 00:17:07
    challenges and those challenges let me
  • 00:17:09
    be very very clear are not a problem
  • 00:17:12
    with AI okay let me be very very clear
  • 00:17:16
    there's absolutely nothing wrong with
  • 00:17:18
    artificial intelligence there's
  • 00:17:20
    absolutely no threat to be found in
  • 00:17:22
    artificial intelligence there is a lot
  • 00:17:25
    wrong with the value system of humanity
  • 00:17:28
    in age of the rise of artificial
  • 00:17:30
    intelligence right there is a lot wrong
  • 00:17:32
    with the way humans will use this
  • 00:17:35
    superpower okay so so the way I look at
  • 00:17:38
    it is I say it's like raising Superman
  • 00:17:41
    right you get you you adopt this infant
  • 00:17:45
    who is uh who has superpowers and if you
  • 00:17:48
    teach the infant to protect and serve
  • 00:17:50
    becomes Superman if you teach it to go
  • 00:17:53
    and rob a bank and kill your enemy it
  • 00:17:54
    becomes super villain superpower is
  • 00:17:57
    irrelevant okay it's the value set that
  • 00:18:00
    you create around raising that infant
  • 00:18:03
    that will create the future of humanity
  • 00:18:06
    now there are five areas that I need to
  • 00:18:08
    highlight as areas where you have to
  • 00:18:10
    understand the change okay one of them
  • 00:18:13
    uh very important is is the area of
  • 00:18:16
    power and wealth okay uh we we humans
  • 00:18:19
    have lived in a world of scarcity since
  • 00:18:23
    we have started a world of scarcity that
  • 00:18:26
    basically says for me to grow my
  • 00:18:28
    competitor has to shrink okay a world of
  • 00:18:31
    scarcity that basically means I have to
  • 00:18:33
    be the military superpower in the world
  • 00:18:35
    otherwise everyone will kill me right
  • 00:18:37
    that world of scarcity is no longer
  • 00:18:40
    going to be the the the the truth but
  • 00:18:43
    going to get there okay I think what's
  • 00:18:46
    going to end up happening is we're going
  • 00:18:47
    to apply the same mentality of of
  • 00:18:51
    collecting as much power and wealth as
  • 00:18:53
    we can now let me let me help you
  • 00:18:55
    understand this if you look back at
  • 00:18:57
    human history um there was a time when
  • 00:19:00
    we were hunter gatherers so basically
  • 00:19:03
    the best hunter in the tribe would be
  • 00:19:06
    able to maybe feed the tribe for a day
  • 00:19:09
    more two days more right uh why because
  • 00:19:13
    that Hunter had his himself to hunt and
  • 00:19:17
    the maximum automation he had was a
  • 00:19:20
    spear right when we became Farmers the
  • 00:19:23
    best farmer could feed the
  • 00:19:25
    tribe a month more why because that best
  • 00:19:29
    farmer knew how to use a form of
  • 00:19:31
    automation called soil right so while
  • 00:19:34
    the farmer put the
  • 00:19:36
    seed and used his own human resources to
  • 00:19:39
    manage that seed the soil did most of
  • 00:19:42
    the
  • 00:19:43
    work
  • 00:19:45
    right when the Industrial Revolution
  • 00:19:47
    started factories with one person
  • 00:19:50
    handling the operation would you know
  • 00:19:53
    multiply the production when information
  • 00:19:56
    you know Revolution happened we now
  • 00:19:58
    don't even have to go to work we can
  • 00:19:59
    work from home and make a difference
  • 00:20:02
    right and and as you can see every time
  • 00:20:05
    the form of automation became more
  • 00:20:07
    powerful the more we multiplied our
  • 00:20:10
    productivity uh and and the more we we
  • 00:20:12
    multiplied abundance but at the same
  • 00:20:14
    time the more we multiplied the power of
  • 00:20:18
    those who owned the
  • 00:20:19
    automation right so the best hunter in
  • 00:20:22
    the tribe may have been preferred by the
  • 00:20:26
    leader or you know fancied by the women
  • 00:20:28
    of the tribe that's the maximum he could
  • 00:20:30
    get the best Farmers H didn't make the
  • 00:20:33
    money the landlord make them made the
  • 00:20:35
    money why because the landlord owned the
  • 00:20:37
    automation the best industrialists you
  • 00:20:40
    know the best fact engineer in the
  • 00:20:42
    Porsche Factory is not the one that
  • 00:20:44
    makes most of the money it's the company
  • 00:20:46
    that makes the money and so on right and
  • 00:20:48
    so you will see that very very soon we
  • 00:20:51
    will have trillionaires not billionaires
  • 00:20:54
    because some people will acquire massive
  • 00:20:56
    power and wealth okay because the
  • 00:20:58
    automation using AI is basically
  • 00:21:01
    multiplic multiple times the automation
  • 00:21:04
    that was using the internet right at the
  • 00:21:06
    same time you'll see that with Nations
  • 00:21:09
    so a nation that gets a significant AI
  • 00:21:11
    advantage in cyber security or in uh you
  • 00:21:14
    know uh robotic Warfare would have a
  • 00:21:17
    very significant advantage and all of
  • 00:21:19
    the other nations would have to submit
  • 00:21:21
    so there is a massive concentration of
  • 00:21:23
    power that is also combined with what I
  • 00:21:26
    know by the way in business as well huh
  • 00:21:29
    between you guys if some of you are
  • 00:21:30
    competing in the same country or the
  • 00:21:32
    same city the one that manages to
  • 00:21:34
    harness intelligence more than the
  • 00:21:36
    others will get a massive Advantage at
  • 00:21:39
    the same time there is a prolification
  • 00:21:41
    of power a prolification of power
  • 00:21:43
    meaning um I I could probably leaving
  • 00:21:47
    this room on my phone order a printer uh
  • 00:21:51
    for
  • 00:21:52
    $22,000 and by the time I get home I can
  • 00:21:55
    print
  • 00:21:56
    Co synthetic biology now allows me to
  • 00:21:59
    print living DNA okay and that's
  • 00:22:02
    available open source for everyone for
  • 00:22:04
    around
  • 00:22:05
    $22,000 right that prolification of
  • 00:22:08
    power mixed with concentration of power
  • 00:22:11
    will lead to an environment of a lot of
  • 00:22:13
    Regulation and surveillance and control
  • 00:22:16
    this is the very first thing you have to
  • 00:22:17
    understand right the concentration
  • 00:22:20
    surveillance and control means that your
  • 00:22:22
    consumer is not as free as your consumer
  • 00:22:24
    used to be okay another thing that will
  • 00:22:27
    actually happen
  • 00:22:29
    very quickly is that a lot of your
  • 00:22:30
    consumers will run out of business
  • 00:22:32
    they'll basically become out of a job
  • 00:22:36
    why because jobs will go to the
  • 00:22:38
    automation
  • 00:22:39
    platform right your jobs will not go to
  • 00:22:43
    the automation platform they will go to
  • 00:22:45
    someone who knows how to use the
  • 00:22:48
    automation platform I know I sound very
  • 00:22:50
    Grim I apologize I'm just telling you
  • 00:22:52
    what is about to happen Okay what will
  • 00:22:54
    happen in the next 5 to 10 years is that
  • 00:22:57
    some a retailer
  • 00:22:59
    okay who knows how to use AI really
  • 00:23:01
    really well will take the place of a
  • 00:23:03
    retailer that doesn't okay and so you
  • 00:23:06
    might as well be that
  • 00:23:07
    retailer the the idea of us to think
  • 00:23:10
    about it this way uh there is
  • 00:23:14
    um around 70% of the code written last
  • 00:23:17
    year was written by a machine so I'm
  • 00:23:20
    talking about my own geeky life okay and
  • 00:23:22
    I'm a very serious geek but I'm old
  • 00:23:25
    right so I I cannot write code that
  • 00:23:28
    competes with the machines anymore the
  • 00:23:30
    machines will write better code than I
  • 00:23:32
    am there are still 30% younger uh
  • 00:23:35
    developers that are so good at what they
  • 00:23:37
    do that they still write code better
  • 00:23:39
    than the machines for now but remember
  • 00:23:42
    over time the machines will learn that
  • 00:23:44
    code and learn how to write it as well
  • 00:23:46
    that's number two number three which I
  • 00:23:48
    think is really incredibly important in
  • 00:23:50
    retail is the nature of human connection
  • 00:23:53
    will change
  • 00:23:55
    massively okay the nature of human
  • 00:23:57
    connection if you if you actually please
  • 00:23:59
    do uh search for Chad GPT 40 videos when
  • 00:24:02
    you when we're done with the with today
  • 00:24:05
    uh and look at how have have you ever
  • 00:24:07
    seen the movie her if you have you know
  • 00:24:10
    it's an AI that pretends to be human uh
  • 00:24:13
    yeah CH GPT I actually think that the
  • 00:24:16
    voice that they used in the video sounds
  • 00:24:18
    like Scarlet Johansson right it is so it
  • 00:24:21
    it laughs with you it reads your
  • 00:24:24
    handwriting it sees the environment
  • 00:24:26
    you're sitting in it you know it is
  • 00:24:28
    singing with you and it's becoming so
  • 00:24:31
    difficult to identify what is real and
  • 00:24:34
    what is not which will have a massive
  • 00:24:36
    impact on human connection both ways by
  • 00:24:38
    the way okay one way is that a lot of
  • 00:24:41
    people will especially with the epidemic
  • 00:24:43
    of of loneliness that we have in the
  • 00:24:44
    world today will find a an AI friend or
  • 00:24:48
    an AI girlfriend right uh you know there
  • 00:24:51
    are more than 50,000 AI influencers on
  • 00:24:55
    uh on Instagram today that people follow
  • 00:24:57
    and listen to that are not even human
  • 00:24:59
    they're just generated by a machine okay
  • 00:25:02
    and and it's becoming really uh uh from
  • 00:25:05
    one side becoming a replacement for
  • 00:25:07
    human connection but from the other side
  • 00:25:09
    it makes us crave genuine human
  • 00:25:11
    connection even more okay so this by the
  • 00:25:14
    way if I send the Avatar next year it's
  • 00:25:17
    not going to feel the same right when
  • 00:25:20
    when we're done with this I'll be around
  • 00:25:21
    for you know for your coffee break and
  • 00:25:23
    we can shake hands and it's and it's
  • 00:25:26
    going to feel very different than it is
  • 00:25:28
    is with a with a with a machine and I
  • 00:25:30
    think this in my view is one of the
  • 00:25:32
    biggest differentiators unlike what most
  • 00:25:34
    people will tell you about what you can
  • 00:25:36
    do and I'll come back to what you can do
  • 00:25:37
    in a minute uh what you can do in the
  • 00:25:40
    age of the of artificial intelligence of
  • 00:25:42
    course you have to learn the tools but
  • 00:25:44
    believe me in the next 5 to 10 years
  • 00:25:46
    those who will capitalize on human
  • 00:25:48
    connection will actually outperform
  • 00:25:50
    those who don't so those who replace
  • 00:25:53
    everything with a machine are going to
  • 00:25:55
    uh you know to to become more efficient
  • 00:25:59
    but those who will capitalize on human
  • 00:26:01
    connection will become more loved okay
  • 00:26:04
    the other the other and maybe the last
  • 00:26:06
    Trend I want to talk about is the trend
  • 00:26:08
    of the absence of the truth or the end
  • 00:26:10
    of the truth okay so there is a lot
  • 00:26:13
    happening today in the geopolitics
  • 00:26:16
    politics and economics of the world and
  • 00:26:17
    even in Ai and climate change and so on
  • 00:26:20
    where you no longer know if it's true or
  • 00:26:23
    not because the mainstream media and
  • 00:26:25
    social media is you know covering it in
  • 00:26:27
    a way that makes you no longer
  • 00:26:30
    understand what is not what is true and
  • 00:26:32
    what is re and what is not and I think
  • 00:26:34
    the reality is one of the biggest
  • 00:26:36
    skills is those with authenticity and
  • 00:26:39
    genuine uh honesty as you know humans or
  • 00:26:42
    as businesses will very quickly get
  • 00:26:45
    again the favor of people uh around them
  • 00:26:48
    of their clients and their partners and
  • 00:26:50
    so on right I'm going I'm going to
  • 00:26:53
    quickly talk about what we need to do in
  • 00:26:55
    this environment I have I really
  • 00:26:57
    apologize for for uh concerning you okay
  • 00:27:02
    everything that I spoke to you about by
  • 00:27:03
    the way in terms of the changes that are
  • 00:27:05
    about to come are not changes because of
  • 00:27:08
    the machines did you notice that okay
  • 00:27:11
    these are changes because of the way the
  • 00:27:13
    humans will use the machines right
  • 00:27:15
    equally by the way humans could use
  • 00:27:17
    those machines to say let's completely
  • 00:27:20
    ignore power every one of us can live
  • 00:27:22
    like an emperor it's fine okay we don't
  • 00:27:25
    need to compete but that's not the human
  • 00:27:27
    tendency the human tendency which I
  • 00:27:30
    believe will eventually change is that
  • 00:27:32
    we want to aggregate more we want to win
  • 00:27:35
    right that's the capitalist mindset that
  • 00:27:37
    America has built uh you know since
  • 00:27:39
    World War II prior but really propagated
  • 00:27:43
    very strongly okay uh there will be a
  • 00:27:46
    time in my view where we will all go
  • 00:27:47
    back and say why are we competing for
  • 00:27:50
    this right the difference between the
  • 00:27:53
    worst car in the world and the best car
  • 00:27:55
    in the world is zero everything's so
  • 00:27:57
    perfect right right the the the
  • 00:27:59
    difference between the the the abundance
  • 00:28:02
    that every one of us can have today and
  • 00:28:05
    you know the life that the Roman
  • 00:28:06
    emperors had is infinite right so why
  • 00:28:10
    are we competing for more so I call that
  • 00:28:12
    normally in my book scary smart I call
  • 00:28:14
    it the fourth inevitable that eventually
  • 00:28:16
    Humanity will come to a point where the
  • 00:28:18
    extra fight is not worth the effort
  • 00:28:21
    because everyone is getting such an
  • 00:28:22
    incredibly affordable amazing access to
  • 00:28:26
    technology and life right so what what
  • 00:28:28
    do we need to do I I'll say that in a
  • 00:28:30
    couple of minutes and then we open for
  • 00:28:31
    questions there are three skills that
  • 00:28:34
    every organization and every human uh
  • 00:28:37
    and by the way your kids as well uh need
  • 00:28:39
    to learn one is uh learn the tools learn
  • 00:28:42
    AI right if you know don't live in the
  • 00:28:45
    fax machine era anymore you when you
  • 00:28:47
    when you leave today go to one of the
  • 00:28:49
    top tools gemini or or uh or a chat GPT
  • 00:28:53
    and basically ask and say I'm in retail
  • 00:28:56
    I live in this country uh you know I'm
  • 00:28:58
    very interested in food and beverage
  • 00:29:01
    retail or whatever I don't know
  • 00:29:02
    something right uh what tools should I
  • 00:29:05
    be aware of right uh you know what tools
  • 00:29:08
    what AI tools should I be aware of if I
  • 00:29:10
    want to uh find uh you know create
  • 00:29:12
    videos or create marketing material or
  • 00:29:15
    whatever right and it will tell you and
  • 00:29:17
    then you can follow from there by the
  • 00:29:18
    way remember nobody taught you
  • 00:29:20
    PowerPoint you didn't need a tutor to
  • 00:29:22
    tell you that right so nobody will teach
  • 00:29:24
    you AI there will not be a course you
  • 00:29:26
    just hold the tool and start chatting to
  • 00:29:29
    it that's skill number one skill number
  • 00:29:31
    two is I urge you I urge you I urge you
  • 00:29:33
    to find the
  • 00:29:35
    truth find the truth okay the the the
  • 00:29:38
    sign of this era is for you to not be
  • 00:29:42
    did you see the movie
  • 00:29:44
    Idiocracy that's a must that's a cult
  • 00:29:47
    classic you have to see that uh you know
  • 00:29:50
    you really have to uh find a way to tell
  • 00:29:53
    yourself not everything I'm being told
  • 00:29:54
    is true I need to find out for myself
  • 00:29:57
    what the truth is right so the biggest
  • 00:30:00
    difference between chat GPT and Google
  • 00:30:02
    search when I worked at Google is that
  • 00:30:05
    when you searched Google it gave you a
  • 00:30:07
    million sites and told you find your own
  • 00:30:10
    truth right when you search Chat GPT it
  • 00:30:13
    tells you with confidence the answer
  • 00:30:16
    is a highly influenced Californian
  • 00:30:19
    answer and view of the world okay I went
  • 00:30:22
    and asked Chad GPT what is my what is
  • 00:30:24
    moet's wife name for four times in a
  • 00:30:28
    it told me the wrong name with total
  • 00:30:31
    confidence okay and every time I
  • 00:30:33
    corrected it it said oh I'm sorry uh
  • 00:30:36
    yeah maybe you're right and then on the
  • 00:30:38
    fifth time I said what is M's wife's
  • 00:30:40
    name it gave me the right answer which
  • 00:30:42
    is I don't know AI is not capable of
  • 00:30:46
    doing that so that's the second top
  • 00:30:48
    skill the third skill is human
  • 00:30:51
    connection believe it or not I'm going
  • 00:30:53
    the exact opposite way so I know the
  • 00:30:55
    tools I spend 3 hours a day to keep up
  • 00:30:57
    believe it or not
  • 00:30:58
    okay I'm very very careful about about
  • 00:31:01
    understanding the truth that's the
  • 00:31:02
    reason why I spend so much time in deep
  • 00:31:04
    analysis of geopolitical and economic uh
  • 00:31:06
    issues right but the third one is human
  • 00:31:09
    connection so I'm no longer writing
  • 00:31:12
    books I I just had my fourth bestseller
  • 00:31:14
    last week and that's it right I'm not
  • 00:31:17
    I'm not actually going to write books
  • 00:31:19
    again because books are not human I'm
  • 00:31:20
    going to go more and more and more in
  • 00:31:22
    this so my next topic to Champion I will
  • 00:31:26
    actually prepare speeches about it I
  • 00:31:28
    will go and speak about it on podcasts I
  • 00:31:30
    may even prepare a a webinar about it or
  • 00:31:34
    whatever and then I will ask an AI to
  • 00:31:36
    write the
  • 00:31:37
    book okay I I no longer need to do the
  • 00:31:41
    tasks that they can do better than me
  • 00:31:43
    but the task I can do better than them
  • 00:31:45
    is this is to be able to see you and hug
  • 00:31:48
    you and say hi and so on and so forth
  • 00:31:50
    I'll stop now I think uh that gives us
  • 00:31:52
    around 13 14 minutes for Q&A and if you
  • 00:31:56
    you know I think it would be better to
  • 00:31:57
    focus Fus on what you want to think
  • 00:31:59
    about thank you
  • 00:32:08
    than uh yeah so Mo and I have a a chat
  • 00:32:12
    dig into some of those topics a bit
  • 00:32:13
    deeper for 10 minutes but importantly
  • 00:32:15
    you know we've got this time if you
  • 00:32:16
    would like to ask Mo question please do
  • 00:32:19
    it's an opportunity it's not a threat I
  • 00:32:21
    think I can't believe that no one's got
  • 00:32:23
    anything they'd like to dig into there
  • 00:32:24
    you go I don't even have to ask the
  • 00:32:26
    first question uh hang on one sec we got
  • 00:32:28
    a micone
  • 00:32:29
    coming thanks hi Mo you described
  • 00:32:33
    yourself as a geek and uh you are a
  • 00:32:36
    master of code so um is it possible oh
  • 00:32:40
    is it possible to um digitalize fear or
  • 00:32:44
    anger oh yeah 100% uh so so that's a
  • 00:32:48
    question I get quite a lot again from
  • 00:32:51
    the typical way of people saying um you
  • 00:32:54
    know AI will never be creative will
  • 00:32:56
    never make music and so on on so so most
  • 00:32:59
    emotions I would probably now almost say
  • 00:33:02
    all emotions I'll tell you why I moved
  • 00:33:04
    my mind on that most emotions are very
  • 00:33:07
    algorithmic we we don't see them that
  • 00:33:09
    way because they seem irrational but
  • 00:33:11
    fear is a moment in the future is
  • 00:33:14
    perceived to be less safe than now okay
  • 00:33:17
    when when you when you logically
  • 00:33:18
    perceive that you feel fear okay in our
  • 00:33:22
    biological machine our biological
  • 00:33:25
    machine is wired to sense that before
  • 00:33:28
    your logical brain engages as a matter
  • 00:33:29
    of fact your amigdala will perceive a
  • 00:33:31
    fear 90 seconds before your your
  • 00:33:35
    prefrontal CeX perceives it that's why
  • 00:33:37
    you know if something shows up behind
  • 00:33:39
    you you jump with without thinking but
  • 00:33:41
    but the same algorithm is true a moment
  • 00:33:44
    in the future is less safe than now okay
  • 00:33:46
    a machine can definitely perceive that
  • 00:33:49
    right I can easily program that in the
  • 00:33:51
    machine and if you give the machine a
  • 00:33:53
    task to for example merchandise your
  • 00:33:56
    store okay uh it will absolutely as it
  • 00:34:00
    becomes more intelligence it it
  • 00:34:02
    intelligent it will look for possible
  • 00:34:04
    threats in the future that might prevent
  • 00:34:06
    it from uh from merchandising the store
  • 00:34:09
    that will be analogous to fear right and
  • 00:34:12
    all of the other emotions you know anger
  • 00:34:14
    anger is a difference in value set it's
  • 00:34:17
    a form of fear but instead of fight ORF
  • 00:34:20
    flight response there is a his response
  • 00:34:22
    let me you know scream so that you you
  • 00:34:25
    run away I'm instead of me running
  • 00:34:27
    flight or flight I want you to run
  • 00:34:29
    that's anger right and and yeah once
  • 00:34:32
    again it is a a sense of difference in
  • 00:34:35
    value set combined with a a sense of um
  • 00:34:38
    feeling unsafe around someone or
  • 00:34:40
    something some situation leads to anger
  • 00:34:43
    right and you can take all of them you
  • 00:34:44
    can take all of them all emotions
  • 00:34:47
    perhaps other than love uh can actually
  • 00:34:49
    follow an algorithmic uh uh path now
  • 00:34:53
    remember the way a cat responds to anger
  • 00:34:57
    is different or fear is different than
  • 00:34:59
    the the way a puffer fish responds it's
  • 00:35:01
    different than the way we respond and
  • 00:35:03
    it's also going to be different than the
  • 00:35:05
    way a machine response right so you know
  • 00:35:08
    um fear for a puffer fish makes it puff
  • 00:35:11
    right for a cat it hisses and for a
  • 00:35:13
    human we fight or fight it right for a
  • 00:35:15
    machine it might move its code to
  • 00:35:17
    another place a different reaction but
  • 00:35:19
    the logic of the emotion is the same I I
  • 00:35:22
    even dare say and I know it sounds
  • 00:35:24
    really shocking that we that the
  • 00:35:28
    machines will have a wider range of
  • 00:35:30
    emotions than we do and and the reason
  • 00:35:32
    for that logic is uh we have a wider
  • 00:35:35
    range of emotion than a goldfish uh
  • 00:35:38
    because we can understand Concepts like
  • 00:35:41
    the future right and so we can ponder
  • 00:35:44
    emotions like you know uh optimism and
  • 00:35:46
    pessimism because we can have an image
  • 00:35:48
    of the future a you know a goldfish
  • 00:35:50
    doesn't do that right and because the
  • 00:35:52
    the intellectual bandwidth of the
  • 00:35:54
    machines is likely going to be bigger
  • 00:35:56
    than ours they may feel things that we
  • 00:35:59
    don't really understand at all I think
  • 00:36:00
    that's about to happen as well having
  • 00:36:03
    said that I should also remind you that
  • 00:36:04
    as I said in the beginning emotionally
  • 00:36:07
    intelligence has not been the uh the the
  • 00:36:10
    big investment of the AI community so
  • 00:36:13
    far even though in my view uh the
  • 00:36:16
    Natural Evolution of the intelligence of
  • 00:36:18
    the machines will lead them there
  • 00:36:22
    eventually okay I'll ask a uh I'll ask a
  • 00:36:26
    question we um we were joined by um
  • 00:36:29
    actually no sorry we do have an audience
  • 00:36:31
    member you I I love that you prefer
  • 00:36:34
    their questions to yours yeah that's
  • 00:36:36
    very very selfless very selfless they've
  • 00:36:38
    been listening to me for a day and a
  • 00:36:39
    half already so sorry for that uh yeah
  • 00:36:43
    we talked last two days a lot about
  • 00:36:45
    measurement so maybe to ask a question
  • 00:36:48
    after the emotions like is there any
  • 00:36:50
    good way you you know how to measure the
  • 00:36:54
    emotions uh oh
  • 00:36:58
    I do not know the answer to that uh I
  • 00:37:03
    don't know the answer to that I I have
  • 00:37:05
    my my last book is about stress and uh
  • 00:37:08
    and we talk very clearly we have a
  • 00:37:10
    chapter called emotional stress right
  • 00:37:13
    and and the idea is that we in uh in the
  • 00:37:16
    modern world sadly uh have been trained
  • 00:37:18
    to think when we go to school we haven't
  • 00:37:21
    been trained to feel okay uh we have uh
  • 00:37:24
    been trained to unfortunately suppress
  • 00:37:27
    our our emotions uh you know somehow
  • 00:37:30
    because in the workplace and in school
  • 00:37:32
    emotions can lead to a lot of
  • 00:37:34
    unpredictability right uh we started to
  • 00:37:36
    tell our kids at very young age sit down
  • 00:37:40
    don't cry just be what we tell you to be
  • 00:37:43
    and and for a lot of us we uh we we
  • 00:37:46
    somehow um are not able to even sense
  • 00:37:48
    our own emotions uh I found that the for
  • 00:37:52
    me specifically which lived uh you know
  • 00:37:55
    30 years of being a very highly
  • 00:37:57
    efficient effective uh um you know
  • 00:38:00
    corporate professional uh I I I found
  • 00:38:03
    that I can feel but I wasn't allowed to
  • 00:38:05
    express my emotions in the
  • 00:38:07
    workplace and as my my um my connection
  • 00:38:13
    to my body and my feminine side and my
  • 00:38:15
    emotional side continued to grow I I
  • 00:38:17
    think the my very first measure was my
  • 00:38:21
    emotional Body Connection so you know
  • 00:38:24
    many books on the topic the body keeps
  • 00:38:26
    the score is a great one uh the idea
  • 00:38:29
    that when you trap an emotion uh it
  • 00:38:32
    basically grows and then eventually it
  • 00:38:34
    manifests in the form of a feeling a
  • 00:38:37
    sensation right you can easily see it
  • 00:38:39
    you know anxiety is is you know felt
  • 00:38:42
    somewhere in your core anger is uh in
  • 00:38:45
    all over your body with energy uh you
  • 00:38:47
    know uh um fear makes you want to coil
  • 00:38:51
    and so you can't really measure it but
  • 00:38:52
    you can sort of refer to it uh my
  • 00:38:55
    co-author in unstress basically uses a
  • 00:38:58
    technique that she calls the which
  • 00:39:00
    where why and what which where why and
  • 00:39:03
    what which is a sort of a form of a
  • 00:39:05
    meditation that she recommends you do
  • 00:39:07
    every evening before you go to bed where
  • 00:39:09
    you can sit with yourself and say how uh
  • 00:39:12
    you know which emotion am I feeling is
  • 00:39:14
    this jealousy or anger is this fear or
  • 00:39:16
    anxiety and so on where in my body do I
  • 00:39:19
    feel it why do I feel it what's the
  • 00:39:21
    logic that's triggering it and what is
  • 00:39:23
    it trying to tell me okay not what do I
  • 00:39:26
    do about it by the way most emotions
  • 00:39:28
    just want to be heard and acknowledged
  • 00:39:30
    what do I do about it uh having said
  • 00:39:32
    that can we fear can we measure that in
  • 00:39:35
    AI I don't think anyone's working on
  • 00:39:38
    this at all and I think this is a
  • 00:39:40
    question that I have never given any
  • 00:39:42
    thought to before so well done yeah
  • 00:39:45
    thank
  • 00:39:46
    you uh
  • 00:39:49
    can can can we get more of those
  • 00:39:51
    questions that's actually yeah that's
  • 00:39:53
    such an interesting question uh yeah
  • 00:39:56
    Claudia do down the front
  • 00:40:02
    here we heard yesterday about how
  • 00:40:05
    irrational we are as humans yes and in
  • 00:40:08
    our business we always trying to use
  • 00:40:11
    research or any other methodology to try
  • 00:40:13
    to predict consumer Behavior do you
  • 00:40:16
    think AI can help us do that 100% first
  • 00:40:19
    of all I don't think we're irrational at
  • 00:40:20
    all I think we're predictably irrational
  • 00:40:23
    all right so because our we are a very
  • 00:40:26
    complex machine Mach that that takes a
  • 00:40:29
    lot of in input and parameters and
  • 00:40:32
    because our our situation is always in
  • 00:40:35
    flux uh our behaviors seem to be
  • 00:40:38
    irrational right fear seems to be a very
  • 00:40:40
    irrational uh uh response to things but
  • 00:40:43
    you know when you know the logic behind
  • 00:40:45
    it and if you're aware to to to capture
  • 00:40:48
    what what's what triggered it it doesn't
  • 00:40:50
    it's not irrational I thought it's the
  • 00:40:52
    most rational thing to to do right uh
  • 00:40:54
    the thing about AI is that the way we
  • 00:40:56
    teach AI I believe it or not is to
  • 00:40:59
    actually observe patterns without
  • 00:41:01
    judgment which is such an interesting
  • 00:41:03
    thing that humans are not capable of
  • 00:41:05
    doing right so so the idea is an AI
  • 00:41:09
    would be able to
  • 00:41:10
    say I don't it would it wouldn't be able
  • 00:41:13
    to explain why but it would easily be
  • 00:41:15
    able to say
  • 00:41:17
    16,000 iPhone holders walked by your
  • 00:41:20
    store uh and stopped for a minute and
  • 00:41:23
    then didn't walk in it can do that it
  • 00:41:26
    has of that information right uh and
  • 00:41:30
    basically it you know it can also tell
  • 00:41:32
    you and by the way when you had green in
  • 00:41:34
    your window 6% of them walked in okay
  • 00:41:37
    and and so much of what is available out
  • 00:41:42
    there H beats the human capability to
  • 00:41:45
    comprehend right so as as intelligent as
  • 00:41:48
    one can be how much data exactly can you
  • 00:41:52
    you know cram into this little one
  • 00:41:54
    machine and how quickly can you transfer
  • 00:41:56
    that dat data to this machine is truly
  • 00:41:59
    where the the the advantage of AI is the
  • 00:42:01
    advantage is they they their memory
  • 00:42:04
    structure is the entire history of
  • 00:42:06
    humanity everything that's ever been
  • 00:42:07
    written everything that's ever happened
  • 00:42:09
    can be comprehended by one data set
  • 00:42:12
    right and and they communicate that data
  • 00:42:15
    set between them in a matter of a microc
  • 00:42:18
    when it would take me half an hour
  • 00:42:21
    presentation to communicate it to you
  • 00:42:23
    right and perhaps a day to prepare the
  • 00:42:25
    presentation right and at the same time
  • 00:42:28
    which is the most interesting side of AI
  • 00:42:30
    is that if a if a if you have an you
  • 00:42:33
    know a a a situation when you're driving
  • 00:42:35
    today and you have to break and you
  • 00:42:37
    learn something from it I don't learn
  • 00:42:40
    okay if a self-driving car goes through
  • 00:42:42
    that situation every self-driving car on
  • 00:42:44
    the planet learns right and so with
  • 00:42:47
    those enormous shrinkages in in in in
  • 00:42:52
    connection time in uh you know enormous
  • 00:42:55
    growth in bandwidth in memory size
  • 00:42:58
    uh we will start to observe uh
  • 00:43:00
    structures and data patterns that humans
  • 00:43:03
    cannot observe and they'll give us that
  • 00:43:06
    with zero judgment okay more
  • 00:43:08
    interestingly sadly and I say that with
  • 00:43:11
    a broken heart really is that believe it
  • 00:43:14
    or not the top commercial application of
  • 00:43:16
    AI in the last 10 years has been
  • 00:43:19
    manipulating humans so everything that
  • 00:43:21
    you see on social media is a machine
  • 00:43:24
    that has learned so well h which video I
  • 00:43:27
    will click on next right and so
  • 00:43:30
    accordingly it also can learn so well
  • 00:43:33
    which product I will buy at which price
  • 00:43:35
    if it's presented to me in with with a
  • 00:43:38
    sticker of which color and I don't even
  • 00:43:40
    know that and I think this sadly is
  • 00:43:44
    where where the where the conversation
  • 00:43:45
    is going my my biggest ask if you would
  • 00:43:49
    allow me to say is that while I urge you
  • 00:43:53
    to use AI okay I urge you to remember
  • 00:43:57
    that the way you will use AI is the way
  • 00:44:00
    your your kids are going to be treated
  • 00:44:03
    okay and you know I I I since the last
  • 00:44:07
    couple of years the geopolitical uh the
  • 00:44:09
    economic the weather you know climate
  • 00:44:11
    change and the techn technological
  • 00:44:14
    advancement which in my mind are
  • 00:44:16
    creating a perfect storm for the world
  • 00:44:18
    we live in the one song that keeps
  • 00:44:20
    popping up in my mind is a song from 20
  • 00:44:24
    years ago or 15 years ago called if you
  • 00:44:26
    tolerate this
  • 00:44:27
    then your children will be next okay and
  • 00:44:30
    I think the reality is the way we will
  • 00:44:33
    use technology today is the way
  • 00:44:35
    technology will be used on us tomorrow
  • 00:44:38
    right and so I ask every single one of
  • 00:44:40
    you to start believing in a world of
  • 00:44:43
    abundance right where basically if you
  • 00:44:46
    do things with ethics you can continue
  • 00:44:49
    to grow in ways that are unheard of but
  • 00:44:52
    in the process you would be teaching AI
  • 00:44:54
    to be Superman not super villain right
  • 00:44:57
    right and so don't abuse AI to to take
  • 00:45:01
    more money from consumers use AI to
  • 00:45:04
    create a better life for consumers right
  • 00:45:07
    and if your intention is to create
  • 00:45:09
    better life for consumers you still make
  • 00:45:10
    money and and you know when people ask
  • 00:45:13
    me about the threat of AI and what can
  • 00:45:15
    we do about it I answer with one word
  • 00:45:17
    okay most of the of the Geeks like me
  • 00:45:20
    will say either solve the control
  • 00:45:22
    problem so write code uh to to make the
  • 00:45:25
    AI submit to us or solve the safety
  • 00:45:27
    problem which is you know write code so
  • 00:45:30
    when AI does something wrong we can be
  • 00:45:32
    safe right I say it's an Ethics problem
  • 00:45:36
    it is not about controlling AI or even
  • 00:45:40
    teaching AI to cure cancer this is using
  • 00:45:42
    AI for good it's about teaching AI not
  • 00:45:45
    to lie it's about teaching AI not to
  • 00:45:47
    cheat it's about teaching AI not to
  • 00:45:49
    steal it's about teaching AI not to
  • 00:45:51
    abuse humans right and the only way you
  • 00:45:54
    can do that is to be a good parent the
  • 00:45:56
    only way those machines can learn ethics
  • 00:45:59
    is by observing us humans using them in
  • 00:46:01
    an ethical way most people will tell me
  • 00:46:03
    oh but so many humans are unethical I
  • 00:46:06
    don't believe that to be true I believe
  • 00:46:08
    that most humans will disapprove of a
  • 00:46:10
    school shooting okay uh most humans will
  • 00:46:13
    not approve of a child being killed the
  • 00:46:16
    reason why so many people are debating
  • 00:46:18
    killing children today is simply because
  • 00:46:20
    they're not informed they're informed at
  • 00:46:23
    a different level of the conversation
  • 00:46:24
    but if you strip it down to would you
  • 00:46:27
    approve of killing as an innocent child
  • 00:46:28
    everyone will say no on every side of
  • 00:46:30
    every conflict and I think this is the
  • 00:46:32
    true test of humanity that era that
  • 00:46:35
    we're in today and you are responsible
  • 00:46:37
    leaders that can actually Implement that
  • 00:46:39
    the true test of humanity is if I told
  • 00:46:41
    you we're going into an age of total
  • 00:46:44
    abundance okay and all that I ask you
  • 00:46:46
    for is use that abundance abundance
  • 00:46:50
    ethically would you be able to do it
  • 00:46:52
    you'll still make a lot of money you'll
  • 00:46:54
    still be incredibly successful you'll
  • 00:46:55
    still grow your business
  • 00:46:57
    still be more profitable but you're just
  • 00:46:59
    going to do it in a way that basically
  • 00:47:02
    is the way you want your daughter to be
  • 00:47:04
    treated okay and I think if we can
  • 00:47:06
    manage to get this right we would end up
  • 00:47:08
    in the Utopia I described to you okay if
  • 00:47:11
    we don't believe it or not just so that
  • 00:47:12
    I don't leave you on a fearful thought
  • 00:47:15
    we will still end up in the Utopia we
  • 00:47:17
    will just have to struggle along the
  • 00:47:19
    path until we're convinced that there is
  • 00:47:21
    no need for the fight
  • 00:47:23
    anymore wonderful well I think
  • 00:47:26
    unfortunately we're out of time but I
  • 00:47:28
    think that's a fantastic and and
  • 00:47:29
    uplifting note to end on so moal
  • 00:47:33
    everybody
Tag
  • AI
  • boiling frog
  • technology ethics
  • human connection
  • automation
  • economic impact
  • future of work
  • geopolitics
  • digital transformation
  • ethical leadership