00:00:00
in general we're at a very interesting
00:00:02
time um in society because now there's a
00:00:04
super intelligence that exists that's
00:00:06
not in my brain or your brain it exists
00:00:09
in the space in between and that coupled
00:00:11
with people's like purpose and like the
00:00:13
piece I keep talking about if
00:00:14
identifying what you care about and
00:00:16
pursuing that vertical um matters a lot
00:00:20
because if we can raise people um to
00:00:22
have that deep sense of humanity to want
00:00:24
to solve in the sectors and combine that
00:00:27
with AI skills I think that we can
00:00:29
achieve a lot as a society so I'm very
00:00:31
excited about
00:00:34
this so I've worked in education for
00:00:37
about 12 years now and in education
00:00:40
personalized tutoring was always the
00:00:42
Holy Grail we were like if we can
00:00:44
accomplish this things will become so
00:00:45
much easier for Learners around the
00:00:46
world and I think that with chat GPT we
00:00:49
have accomplished it I have a
00:00:51
personalized tutor that I talk to all
00:00:53
day every day it chat GPT knows about
00:00:55
the projects I'm working on like the
00:00:57
aspirations I have for my career the
00:00:59
skills I'm working on and it keeps
00:01:00
providing me feedback and I think that
00:01:03
everyone should be taking advantage of
00:01:05
this and just kind of building their own
00:01:07
support system with chat GPT and so some
00:01:10
of the ways that I use it are like this
00:01:13
use case actually an MBA student
00:01:15
explained to me which I think is very
00:01:16
helpful for everyone is that they have a
00:01:18
chat thread with chat GPT called Talk
00:01:20
Like An executive where they keep copy
00:01:23
pasting emails that they're writing into
00:01:25
the chat thread and it helps Elevate
00:01:27
their language to sound like an
00:01:28
executives and this is like such a nice
00:01:31
like hack almost at chat GPT but it
00:01:33
helps Elevate all the communication
00:01:35
people right so like these kind of
00:01:37
examples or when I work on projects it
00:01:39
remembers the past projects I did and
00:01:41
helps build upon them so I think as a
00:01:44
knowledge worker it's like an essential
00:01:46
tool that people need to have and being
00:01:48
comfortable talking to chat GPT and
00:01:51
articulating what project you're working
00:01:52
on and where it can support is a super
00:01:55
essential skill people need to
00:01:58
have something I read on Twitter which I
00:02:01
really resonated with was that it's not
00:02:03
AI that's going to take your job it's
00:02:05
someone who knows how to use AI well and
00:02:08
so in order to prepare for your job in
00:02:10
the future I think just being able to
00:02:11
figure out how to use AI to do better as
00:02:14
a knowledge worker is going to become
00:02:15
important there is a class at Harvard
00:02:18
Business School that a professor named
00:02:19
Jay cook teaches um it's focused on
00:02:21
digital marketing and he's like digital
00:02:24
marketing roles won't change but what's
00:02:26
going to happen is at every step of the
00:02:28
way you need to involve more AI so his
00:02:30
class he's changed in the way that when
00:02:32
you start doing user research you input
00:02:34
all of the information into chat GPT it
00:02:37
kind of provides like different types of
00:02:38
summaries that you're able to utilize
00:02:40
when you built an ad campaign you can
00:02:41
scrape the web and create new like
00:02:43
assets with chat GPT you can create new
00:02:46
social images with chat PT basically
00:02:48
every step he involves that kind of
00:02:50
product and it doesn't have to be chat
00:02:52
PT can be any AI product that you're
00:02:53
interested in but the idea is think
00:02:56
about areas where you can streamline
00:02:58
your work with AI
00:03:00
and thus be able to produce more work
00:03:03
faster or become more creative with that
00:03:06
like kind of ideate with it I love using
00:03:07
it as a thought partner when I go back
00:03:09
and forth on different types of
00:03:10
exercises I'm like this is the type of
00:03:13
project I'm thinking of building how can
00:03:14
I elevate my thinking or like this is
00:03:17
like my aspiration what can be a bigger
00:03:18
scope of work that I can take on and use
00:03:21
chat GPT as a leverage to broaden those
00:03:27
thoughts so I think this concern I
00:03:30
understand that but it's similar to I
00:03:32
think the skill that previous
00:03:33
generations learned about how to use
00:03:35
encyclopedias to find information and we
00:03:37
all obviously were the Google era and we
00:03:39
were able to find it much more quickly
00:03:41
so basically chat GPT is just enabling
00:03:43
us to engage with knowledge in a very
00:03:45
different way in a much deeper
00:03:47
conversational way and I think as a
00:03:50
skill that's really important to pick up
00:03:52
because like prompt engineering people
00:03:54
keep asking whether that's a skill that
00:03:55
should be taught or not I think behind
00:03:58
that there's like a deeper question that
00:04:00
needs to be answered and taught which is
00:04:02
how do you articulate what you're
00:04:04
looking for effectively and the ability
00:04:08
to communicate that is super important
00:04:10
one really interesting example here is
00:04:12
there's a professor at Wharton who was
00:04:14
talking to me about like how he's
00:04:15
changing his class assignments he's like
00:04:18
seea what is the value of an essay the
00:04:21
value of an essay is not actually in its
00:04:23
output it's in the critical thinking and
00:04:25
communication skills that go into
00:04:27
assembling a good essay so instead how
00:04:29
he's changed his class which used to
00:04:31
have a final assignment of an essay is
00:04:33
that students now use chat GPT and he
00:04:36
measures the number of prompts it takes
00:04:38
students to get to an essay that they're
00:04:40
satisfied with some students are so good
00:04:42
at prompt engineering that it takes like
00:04:44
two prompts and they have a pretty great
00:04:45
essay and other students have to go back
00:04:48
and forth 19 or 20 times to get to an
00:04:50
essay that they're happy with so how he
00:04:53
what he measures now is like an person's
00:04:55
ability to communicate effectively on
00:04:57
what they're looking for and so I think
00:05:00
this is a skill everyone needs to build
00:05:02
it's something that you can actually
00:05:03
just get better at by communicating more
00:05:06
with chat GPT or otherwise and getting
00:05:09
closer and closer to what output you're
00:05:11
looking for um a different Professor
00:05:13
told me he spends one hour prompting but
00:05:16
it solves n9h Hour project for him
00:05:18
instantly when he does that so just
00:05:21
figure out how to keep practicing that
00:05:23
and get it better at
00:05:27
communicating so when I was 20 too I
00:05:30
would write emails and I would make all
00:05:31
my friends read them and be like does
00:05:33
this sound good enough to send to this
00:05:34
recruiter when I was like interviewing
00:05:36
for my first job after college and
00:05:38
that's something I think a lot of people
00:05:39
can resonate with we used to get
00:05:40
feedback from our peers but now we have
00:05:42
like a super peer in that mix chat GPT
00:05:45
which you can talk to about this
00:05:46
communication but not only that you can
00:05:49
also talk to chat GPT about how you can
00:05:52
get better at asking questions or
00:05:54
articulating what you're looking for
00:05:55
from chat GPT like just have that
00:05:57
conversation as if you're talking to a
00:05:59
mentor or appear and then also like find
00:06:03
examples like what chat GPT like when it
00:06:05
gets good is when you can provide
00:06:07
information so copy paste like different
00:06:09
questions you've asked in the past or
00:06:11
copy paste emails you've done in the
00:06:12
past and be like what do you think I can
00:06:14
do to strengthen my skills here and
00:06:16
learn with that um a student was telling
00:06:19
me that they didn't know SQL at all when
00:06:21
they started a job in finance over the
00:06:22
summer and they just worked with chap
00:06:24
jpt all summer to get better at SQL and
00:06:26
by the end they were really good so use
00:06:29
this as like I'm actually very
00:06:31
vulnerable with my instance of chat GPT
00:06:33
I tell you the truth I'm like this is
00:06:35
the project I'm building this is who I'm
00:06:36
delivering it to this is their
00:06:37
personality type this is my personality
00:06:39
type what do you think I can do better
00:06:41
so be at this point your AI knows better
00:06:43
than you yourself know yourself
00:06:46
right we're giving it to the manager
00:06:48
again we need to prepare this way so
00:06:50
it's like be very real with it because
00:06:52
that's how you'll get the best
00:06:56
outcomes so I think the very first step
00:06:59
is to identify a sector that you're
00:07:01
passionate about or the sector that
00:07:03
you've been working in um because of how
00:07:06
much talent exists in the different
00:07:07
types of roles that are emerging you
00:07:09
need to have a very clear Narrative of
00:07:11
your career path and how it fits into a
00:07:13
new company now so like that subject
00:07:15
matter expertise matters a lot so um for
00:07:19
people who are early career I actually
00:07:21
recommend quickly experimenting to find
00:07:23
a cause that you care about for me I
00:07:25
stumbled into education at 18 but for a
00:07:27
lot of other friends they tried out a
00:07:29
couple of different sectors and be like
00:07:31
okay this is what I care about so get
00:07:34
that piece early and then start building
00:07:36
a narrative around that um because AI is
00:07:39
a technology and a suite of other
00:07:41
Technologies but your ability to present
00:07:44
your career path as someone who cares
00:07:46
about the product or the mission and
00:07:48
then can leverage different types of
00:07:50
technology to advance their goals in the
00:07:52
career matter a lot so I would recommend
00:07:55
crafting the story like that's the story
00:07:57
I made to open Ai and and to Amazon and
00:08:00
to other companies I've worked at in the
00:08:01
past being like this is the sector I
00:08:03
care about this is what I think this
00:08:05
company can do and these are the skills
00:08:07
I can bring and these are the skills I
00:08:08
can learn in this role and make that
00:08:11
story very clear to the recruiters that
00:08:12
you talk to and regarding whether like
00:08:15
whether to get into AI or not um an
00:08:18
investor I really admire Jeffrey bus
00:08:20
gang who is actually a professor at
00:08:21
Harvard as well um wrot like writes
00:08:24
about how all companies are going to be
00:08:26
AI native in the future like this is not
00:08:28
something that we can kind avoid and
00:08:30
it's something that we should just
00:08:32
Embrace and kind of Leverage to become
00:08:34
more productive so I'll actually take
00:08:36
this answer back a couple years it's
00:08:38
like as I mentioned I've worked in
00:08:40
education for a while and almost every
00:08:42
role that I've had was actually like
00:08:44
created for me in some ways the
00:08:46
companies at udasi springboard gsv like
00:08:50
um and how this happened and it doesn't
00:08:52
happen all the time because there are
00:08:54
hundreds of other companies I must have
00:08:55
applied to that didn't create those
00:08:56
rules for me so this is not like a
00:08:58
foolproof meth method but I think the
00:09:01
best way to do this is to first of all
00:09:02
deeply understand the company when I was
00:09:04
in college I studied so much about udasi
00:09:07
which was an emerging education company
00:09:09
at that time in 2014 2015 and it was
00:09:12
like ushering in the year of the muks
00:09:14
the online courses that were taking off
00:09:15
at that time and so I studied deeply
00:09:18
about the company I got to know the
00:09:19
people and I applied for role that
00:09:21
wasn't a relevant fit but it was like
00:09:24
the like the one that I was qualified
00:09:26
for at that time it was like a computer
00:09:29
science instructor like role and I
00:09:31
wasn't great to be an computer science
00:09:33
instructor but I used that time to get
00:09:35
to know the team more and be able to
00:09:37
kind of position where I could add value
00:09:39
I'm like I'm Scrappy I'm young I can put
00:09:41
in all these hours to do all of these
00:09:43
different types of projects within this
00:09:45
um within the company and so being able
00:09:48
to Showcase that fit very obviously
00:09:50
mattered a lot and in the years since
00:09:53
I've spent a lot of time doing that
00:09:54
pre-work like I create all sorts of like
00:09:56
what they call assessments now in the
00:09:59
recr in process but I do that beforehand
00:10:01
I'm like this is where like I can add
00:10:03
value so being like invested in the
00:10:06
company that you care about and being
00:10:07
able to tell that story in a very clear
00:10:09
way to them matters a lot so taking a
00:10:12
step back like have Clarity on your own
00:10:15
career narrative create a lot of content
00:10:17
around that like I wrote a lot of like
00:10:19
thought leadership pieces online I wrote
00:10:21
a lot of like deep Research insites into
00:10:24
companies I cared about and then
00:10:26
position where you can add value and
00:10:27
communicate that clearly to the recruit
00:10:29
team and also build a community around
00:10:32
you and for the sector so even when I
00:10:35
was 22 I was bringing all these
00:10:36
education people who were also 22 at
00:10:38
that time together and we would like
00:10:40
talk about the sector we kind of grow
00:10:42
that Community out to figure out areas
00:10:44
where we can add value to that that
00:10:46
sector and now my friends have all grown
00:10:48
up and done all these different things
00:10:49
in the sector too which is like I mean
00:10:51
that Network helps you land jobs much
00:10:53
better than like cold applying online
00:10:57
and if you don't have a community to
00:10:58
start one or Join one to help move that
00:11:03
forward the roles that I'm seeing right
00:11:06
now in the industry this might change
00:11:08
but the rules I'm seeing right now are
00:11:10
very hyper-personalized so they're
00:11:12
looking for someone who has that sector
00:11:13
experience and that skill set and the
00:11:16
reason that those two are distinguished
00:11:18
is because that sector experience just
00:11:20
helps you leverage those specific
00:11:22
nuances of an industry much more
00:11:25
effectively for your company and my gut
00:11:28
says that roles will continue staying
00:11:30
that hyper-personalized because we're
00:11:31
also making education hyper personalized
00:11:33
for students so I really think that
00:11:35
industry is going to stay very specific
00:11:37
so my recommendation is to pick a
00:11:39
vertical go very deep identify all the
00:11:42
major companies that you might be
00:11:43
interested in that vertical build those
00:11:45
relationships and then try to land those
00:11:46
jobs I deeply understand this problem
00:11:49
like it's something that education and
00:11:51
an industry has been trying to fight for
00:11:52
so long being like degrees should not be
00:11:54
the bar so I deeply resonate with this
00:11:57
um but the truth is that we can't change
00:11:59
these job descriptions right like if
00:12:01
that's what they want that's what they
00:12:03
want what I do recommend in terms of
00:12:05
getting ahead and still being able to
00:12:06
land a great job that might not be this
00:12:08
job is to figure out how to Showcase
00:12:11
your expertise in different ways without
00:12:14
that traditional experience so when I
00:12:16
was in college I knew that I wanted such
00:12:18
a different type of job in education
00:12:20
that they like don't recruit from my
00:12:23
university for that role so I'm like how
00:12:25
can I position myself to be that unique
00:12:27
so I published a book about American job
00:12:29
skills Gap I built a startup I showcased
00:12:31
my product skills in that small startup
00:12:33
that we ran and then I came back and I'm
00:12:34
like hey this is why I should do product
00:12:36
in education because I have that
00:12:37
expertise and I have this even though
00:12:39
I'm 2122 at this time so I think the
00:12:42
same holds now build very unique
00:12:45
projects build the right type of
00:12:46
community build the right types of
00:12:48
thought leadership pieces and this is
00:12:50
something that anyone has the tools to
00:12:51
do immediately and that will show the
00:12:55
depth of your knowledge and experiences
00:12:57
that you're able to then communicate to
00:12:59
land a role which might be relevant for
00:13:00
your interests I also don't think that
00:13:03
even now all companies are requiring
00:13:05
this CU it's impossible to fill those
00:13:08
jobs if this is the requirement for all
00:13:09
companies so I think broadening the
00:13:11
search while maintaining like that
00:13:14
expertise in the sector that you're able
00:13:16
to Showcase is going to be super
00:13:17
important even now but yes over time
00:13:19
there will be more entry-level jobs
00:13:21
hopefully and like if they're not then
00:13:24
just figure out how to uplevel those
00:13:26
years faster um I was a high school
00:13:30
journalist so all my answers will come
00:13:33
from that lens but I think that the best
00:13:35
types of ways to explore by talking to a
00:13:36
lot of people and things that you find
00:13:38
interesting and the way high school
00:13:40
students should do that is by first of
00:13:42
all using AI to identify the questions
00:13:45
and the types of people to talk to reach
00:13:47
out to them and also don't try to use
00:13:50
one-on-one time because I realized that
00:13:51
people are too busy to provide
00:13:53
one-on-one advice nowadays so instead be
00:13:55
like can you come talk to my class about
00:13:57
this and give them a plaque form that
00:13:59
your like school or your community
00:14:01
offers because then they'll be really
00:14:03
excited to be able to talk to 30
00:14:04
students or 60 students and you'll get
00:14:07
the opportunity to ask questions and
00:14:09
learn about different segments and I
00:14:11
think that becomes really powerful when
00:14:13
I was writing my book I called emailed
00:14:14
some really famous people who are way
00:14:16
out of my league like a noble laurate a
00:14:18
supreme court attorney H but instead of
00:14:20
being like let's have one-on-one
00:14:21
conversations I'm like I want to explain
00:14:23
this to my entire class of like 1,200
00:14:25
students how can we do that and they
00:14:28
loved that platform which I was able to
00:14:29
give them as a student and I highly
00:14:31
recommend students use that to just
00:14:33
discover interesting things and find out
00:14:35
what they're passionate
00:14:37
about um what are the use cases um for
00:14:40
the future of our careers yeah so I
00:14:42
guess we spend I spend a lot of time in
00:14:45
the education domain so thinking about
00:14:46
the future of universities and what that
00:14:48
looks like so I think that I mean how
00:14:52
I'm currently thinking about AI native
00:14:54
universities is that there will be so
00:14:56
many different AI touch points across
00:14:59
the University campus that students will
00:15:01
engage with knowledge at diff in
00:15:03
different ways throughout the campus so
00:15:05
when you come to campus there will be
00:15:07
some sort of orientation GPT that lets
00:15:09
you ask questions such as like how do I
00:15:11
change my roommate or where is the best
00:15:13
pizza spot in town like being able to
00:15:16
converse with the campus's knowledge in
00:15:18
an orientation GPT then you're come into
00:15:20
classrooms where your professors will
00:15:22
have uploaded your course materials and
00:15:24
you can have conversations with the
00:15:25
course materials one of my favorite
00:15:27
examples is that it business school
00:15:29
Professor uploaded his case studies and
00:15:31
now students can ask questions like
00:15:33
which CEO handle layoffs well and it
00:15:36
pulls from that repository of
00:15:38
information and be like and provides
00:15:40
those exact answers so that's super
00:15:42
fascinating you'll go into Career
00:15:44
Services where you'll like talk about
00:15:46
like with alumni and be able to kind of
00:15:48
refine your message that way and finally
00:15:50
in student Club so basically there will
00:15:51
be so many different AI touch points
00:15:53
which will seamlessly move between each
00:15:55
other as students like go through their
00:15:57
college Journey and I'm really excited
00:15:59
about that so those are some of the use
00:16:01
cases we're seeing and what I'm really
00:16:03
excited about is just this this new way
00:16:05
to talk
00:16:06
knowledge absolutely and we get a lot of
00:16:09
requests for this kind of collaboration
00:16:11
because obviously people are working
00:16:12
together in these projects our open AI
00:16:14
canvas product is probably our first
00:16:16
foray into collaborative tools which
00:16:19
lets you actually work with other people
00:16:20
side by side and help kind of
00:16:22
collaborate on different initiatives but
00:16:24
I think it's something that we'll keep
00:16:25
getting better at and right now how I'm
00:16:28
seeing it is that um professors are
00:16:30
creating student groups and making chat
00:16:32
GPT like the seventh group member in
00:16:35
some ways and letting students engage
00:16:36
with a custom GPT together and I think
00:16:39
that sharability is interesting but I
00:16:41
think this is something that there's a
00:16:42
lot of scope for growth in
