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hi once again its state minister buy the
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textbooks they actually make few things
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let's mix luck wherever today's topic is
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I want to talk about something which is
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just make it super one most favorite
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things to talk about and that is
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actually making strategy you know what
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it is that dictates how you go about
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doing maintenance within your company
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and I would be is I could say I've
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spoken to a lot of people about
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maintenance and so to start with without
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saying anything else I've not two
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different questions about things the
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first one is
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and I'm officially running little
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essential of squad differencing
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- is to the company now assuming in many
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ways that you are actually a maintenance
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person we work in a maintenance
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management you're at you know you're a
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fitter on the floor you've worked in
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that but how do we as maintenance people
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think manages the company and our
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society we've started one which means
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but it fell through to satisfy its you
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know what actually I'm asking you the
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question where do you think maintenance
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fits into that to me I would say it's
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ugly itself
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I won't say it's five because I believe
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that's not the most important thing
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because your cup is that some function
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and there's a lot of them zooming things
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must come together to make function and
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so I look at it say oh really
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we are important because the thing is
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without food makers without maintenance
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being done properly then really the
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whole
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it's just like any other component all
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the company and so with that in mind
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energy it's interesting me too but how
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important if say look at your own
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companies how important are the other
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departments in your company to the
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overall operational a great comparison
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here I love talking about this one is
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the accounting part okay you've got an
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open accounting department in your
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organization how important are they to
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the actual operation of the company
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really and look online you know the
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facts they actually don't make anything
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do they they don't actually do the word
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that actually is the company's therefore
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they are important because you need them
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to make sure more money coming in and I
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won't be probably on this side in okay
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let's play a role in every operation
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just like maintenance does now I'm going
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to switch that question around though
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just excuse me for a second for this
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Wow
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another new way of looking at it is
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going okay how important does the
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company think maintenance is to the
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company in other words the risk to the
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operations you know the operations
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department the department the Emmis
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whoever it may be you know the general
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manager what is their attitude towards
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maintenance in your operation and here
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is read between what at 5:00 what would
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it be well I have to get people to a lot
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of people be sitting at their silence
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they are here somewhere if you if you're
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actually assigned hi it's up here
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that's really good let's that's bent
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actually because that means your company
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actually values what your department is
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doing but and our spider today our there
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are hundreds of people about
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the vast majority sites down here
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something and what I want to do is
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exercise okay woman why did I think it's
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down here somewhere
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why don't they think this but we sent up
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there what do we think that and wanna
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make it that why are these people down
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here
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well it's pretty simple isn't it because
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we passed it in - only then will you
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spend money I mean really truly what do
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you do on any worthwhile thing for this
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company that's how its beauty it's not
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viewed as being something
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it's worth or it's something that what
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happened until an evil necessity and I'm
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and I love - all together promise tool
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but it's maintenances fault that it ends
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up that situation and I'll get to that
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in a second as to how you can change
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because that should be
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do you want your country to start
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looking like that see it will work
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together but the thing is though let us
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think that you know cliff I've heard so
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many stories and so many things about
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this over the years a simple example is
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hiring today where someone said to me
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once they're the varsity green and
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coming out when it's all stuffed up and
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they fix the thing up and then I asked
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them I said so what else - apart from
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that - go we have no idea none
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whatsoever
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they were the dudes in green who
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basically went something clouds like
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they call that a whole you know like
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something from the Holland or something
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they come out of the hole they do then
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even and they slither away and hide
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again
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and and I'm going to be honest I
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actually stood there went yeah that's
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what we end up with
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that's how is view it's not view as
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being something that
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and the biggest issue is they have no
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idea what - does if you watch some of my
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other tools of dumbbell it's one of the
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ones ISM it's about maintenance itself
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what is good maintenance what is good
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preventive maintenance and good
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preventive maintenance is really about
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doing nothing in you know because what
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we're doing is we keep an eye on
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everything and make sure it's done or
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anything blows up for anything goes
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wrong so in many ways the best
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maintenance Park in the world is silent
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they come around they
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and what happens what's the end result
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will not be blows up that's a nice
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that's nice that sort of that's what we
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could make disease so therefore they
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don't really understand what makers does
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so an emergency enemy in the muddy part
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of it that's another part of the whole
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story is you know make this does spend a
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lot of money
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do the makin spin a crapload of money
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and I hope you all realize I'm sure you
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know if what's were the other talks on
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this as well you know if you did good
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maintenance people are he will cost
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maybe that's been being a bit over the
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top but I'm going to stick to that
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anyhow you can reduce your cost
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significantly from what they are and
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I've seen some operations that run so
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badly but doing good make them useful
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possible but that's what maybe we're
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safe viewers has been we're just gonna
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spend money
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company one that does the main job which
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is either manufacturing or running the
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hotel or whatever is spending money we
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all do maintenance they just don't see
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what value they're going to get out of
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it
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so anyway stop talking about that it
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comes down to
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now I will say rodeo that's the view
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let's say how do you change it and I
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mean really just move it you know how
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can we change the way they think
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things we just mentioned I've just given
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you all the answers I've given you you
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know all the things such as they don't
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know what we do all we do is spend money
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you know they never thought you know
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that they don't provide a service you
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know that's another huge part of this as
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well it's so it's now about what how how
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we can make them change their view
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simple thing is let's start with the
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mouth do you guys actually put together
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a maintenance program for me when saying
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this is what you're going to do now it
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could this be simple service
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everything's going to happen do you
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actually present that to your operation
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and say hey this is what we're going to
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be doing in the next six months next
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year if you're in the facility side of
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it we can have a 10 or 20
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to involve to know down to you know when
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we're going to next week paint the
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building we're going to do the next week
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firmament when the carpets get done and
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that could be extended years in advance
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now from that plan what do you get
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well lots of things for example you're
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actually going to be get your earrings
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that have have an idea as to what your
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expenses going to be but also to
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remember that some of this rubbing
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expenses if you know the other parts of
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the company and you know let's just say
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it's your manager of your site you know
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whatever it may be and it's actually
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going to see a list of things you going
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to do so there's actually something you
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have happened you know rather just
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beginning you know and in a portable is
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pit where there's people you keep
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spending money on maintenance so it's
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really about you know just presenting
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something to them I've done this a few
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times where just a simple schedule of
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what makers you know against you be done
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and let me just say I'm actually going
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to show you in one of these videos as
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well and glue gun on fire right now you
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can actually do that with our software
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with necks okay you don't need mix to do
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it you can do it on a spreadsheet we do
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it on please make up but you also do
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that sort of thing that's a simple thing
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other thing is
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think about what we do okay you know if
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most makers people believe we are there
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to maintain the equipment and I'm
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actually going to turn that invasive
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favorite you know that's not really what
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you're after remember that your
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customers what you have to do is provide
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service to them to say this is what
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we're here to do for you guys you're not
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there the only reason why you're there
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is to serve that main function which in
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their possible so it's about service now
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that could be through now getting job
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requests done having this autonomous
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which I've spoken about in other videos
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you know it's this is the plan this is
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when your jobs even have been going to
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be done
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do you guys scheduled downtime with
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operations with production with
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manufacturing can only say okay and I'm
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not talking about the ones
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because I've seen too many of those
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things go badly wrong it's like saying
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you know where do we share our plan with
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the other part coming and I'm sure all
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some of you do except at the last month
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a change they want they go sort of a
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condor that we're going to work over
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again because we have to make this of
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course the thing is I as long as they
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are truly really in truly they
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understand what's going on and therefore
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they accept it don't go bang yes so it's
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it's really simple it's actually really
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quite simple stuff you know to look at
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the maintenance strategy that you have
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and I'm talking by the way today's it's
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just about the whole conceptual side of
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this and I haven't wanted to all the
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detail but and this is one of those
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things that we spoke about
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advisor Bai is people is not a civilian
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always in this video it's actually
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because this is actually working
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sorry always actually she already
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happens away this did I take enough
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spice what is it hi the things that you
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can do I've simply need all sides at the
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end program
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my wife that I just other maintenance
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program
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now that's different because that not
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kind of BPM it's like a schedule
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designed these are the things coming up
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this is what we're going to schedule a
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schedule
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oh and a huge one which I just what
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about me
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well it's what's the name - about and I
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I wanted to talk about that another time
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but I just didn't mention it yeah
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what are you trying to achieve and
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all the same criteria it's basically if
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you are onions
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fantastic then that's cool but if you're
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finished if the rest of the company just
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wants to hear
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you stop how you do it they respond to
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work you are never going to see eye to
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eye so it comes down to our site our
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philosophy statement and I have to say
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philosophy what's the philosophy of odd
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maintenance and it's not just for
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maintenance to actually write it down
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it's to actually get the rest to talk
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about it now at this point I'm starting
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to feel like I'm a consultant for more
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than five accounting firms and that
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starts to scare me a bit because what
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they'll do is they'll suggest you know
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think tanks and groups and freaking how
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the ugly and you know crap crap I'm not
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talking about that I'm talking about
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real nuts and lobster where do you both
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want to get to and make sure you on the
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same page you know that's all it comes
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down to I mean really truly we as
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maintenance people are there to serve
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the other part of company if they turn
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around they say what we want you to do
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or break the ansible you go sweep we can
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do that however there's going to be this
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this this miss that's going to incur
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that occurs because you think about it
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there's a lot of money
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you know I knew it you know spend a lot
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more money there can be a lot more chaos
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there's going to be more for the our
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time there's more all the problems
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because that's what you guys in the
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company wants to do it and you can go
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thank you do that I think the other
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problem is to you can have a real
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popular star because if that's the best
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in energy then people my last one it's
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got to have some sort of philosophy as
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to say we
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gives you an up time of this where we
00:16:05
want availability of plant to be this we
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only want to lose two hours a week with
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downtime its we want to keep that cost
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to less than you know eight million
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dollars for you it's not to me you know
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our philosophy then some goals as to
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what you're gonna do
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and I might be starting to see that all
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of these little bits and pieces even
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though they sound much not much can
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stock add up together and and actually
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our collections I won't talk much of
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that much more about that so I'm just
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gonna say I'll come with a bigger key
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that the biggest people all the
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maintenance strategy have happened
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working on the company you work here
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around the heavy plans you have your
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budgets you have to have your philosophy
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then you just got the one job to do and
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that is to sell I you have to sell this
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plan this strategy this view to the
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whole company okay you have to sell it
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and I'm sorry that's a really horrible
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thing
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to do that again it's simple stuff it
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comes about communicating that to
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everyone okay
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again I'm not gonna get into the
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Siberia but it's basically saying I may
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have cigars
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I have plans have a scheduler for a
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habit of budget set up have you know the
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the manpower requirements you know how
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the contractors dealer to do certain
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things have that all together but then
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you've got to sell it ok mates is very
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good normally at doing the work we have
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to do but we're not very good at
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presenting saying this is what we're
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going to need to you this is what you're
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gonna get
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and I might talk about that another time
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this is just a brief look at the whole
00:18:01
thing and I mean I think there's so many
00:18:03
ways you can sell maintenance to the
00:18:05
restaurant company now on that note I
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reckon because it is a stinking pot up
00:18:10
and here and I'm sweating so bad I bet
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you just don't call it quits on this
00:18:13
tour thank you very much and see another
00:18:16
time
