Developer Launch Day Update | Microsoft Flight Simulator 2024

00:05:23
https://www.youtube.com/watch?v=kuMd7udCyFM

摘要

TLDRMicrosoft Flight Simulator 2024 has launched, and initial reports are positive about the new features and updates brought to the simulator. However, overwhelming demand has led to server issues, causing long loading times and missing content for some users. The team, led by Jane, Yorg Newman, and Sebastian Block, is actively working to resolve these problems. They have identified that a service handling new systems like career mode and missions is being overwhelmed, causing a database cache to saturate. This has led to slower service response times and missing in-game content such as aircraft for affected users. Measures are being taken to manage the number of simultaneous connections to stabilize the situation. The team has expressed their apologies and is committed to transparency in keeping the community informed until the issues are resolved, encouraging users to check social media and forums for updates.

心得

  • 🚀 Launch of Microsoft Flight Simulator 2024 brings excitement but also challenges.
  • 📈 Huge demand overwhelms game servers, causing issues for players.
  • 🔧 Server cache saturation affects loading times and available content.
  • 🎮 Missing aircraft and loading failures are being addressed by the team.
  • ⏳ Queue screens and missing content are temporary, pending server fixes.
  • 💡 Transparency and communication are priorities for the community.
  • 📢 Frequent updates provided on social media and forums.
  • 🤝 Users' feedback is crucial for fast resolution of issues.
  • 🔍 Technical teams are actively working to resolve server-related problems.
  • 🙏 Apologies from developers for any inconvenience faced by users.

时间轴

  • 00:00:00 - 00:05:23

    Today marks the official launch of Microsoft Flight Simulator 2024. Jane, the senior community manager, introduces Yorg Newman, head of the simulator, and Sebastian Block, CEO of Asobo Studio, to discuss the status of the launch. Despite excitement around the launch, the team underpredicted the demand, which has overwhelmed their infrastructure. Sebastian explains that a new system within the simulator, such as the career node and missions, involves server requests at the beginning, which are not handling the volume well. The server's cache is saturated, despite having been stress-tested prior. Efforts to manage the load, like service restarts and user throttling, have been partially successful but are still not fully resolving the issues. As a result, users face long load times and may not load completely, stopping at 97% or experiencing missing content once inside the simulator. These issues are linked to the server not responding correctly. Yorg reassures that while launch day has issues, the team is working diligently to resolve them, expressing apologies for the inconvenience and commitment to transparency.

思维导图

Mind Map

常见问题

  • What issues are users facing with Microsoft Flight Simulator 2024 launch?

    Users are experiencing long initial loading times, failure to load past 97%, and missing content such as aircraft due to overwhelmed servers.

  • Why are the servers overwhelmed on launch day?

    The demand for Microsoft Flight Simulator 2024 was underestimated, causing server cache overloads as too many users attempted to access the game simultaneously.

  • What steps are being taken to resolve the server issues?

    The team is restarting services, throttling user access, and attempting to fix cache saturation and server overloads to stabilize the launch.

  • Will the queue screen issue be resolved soon?

    Yes, the queue screen should disappear once they fix the server issues and the extraordinary load balances out.

  • Are missing default aircraft part of the server problem?

    Yes, missing aircraft is due to the server not responding adequately, resulting in optional content not being loaded.

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  • 00:00:00
    hi everyone it is officially launch day
  • 00:00:02
    for Microsoft flight simulator 2024 for
  • 00:00:05
    those of you who don't know or recognize
  • 00:00:06
    me I'm Jane I'm the senior community
  • 00:00:08
    manager for Microsoft flight simulator I
  • 00:00:10
    have with me yorg Newman head of
  • 00:00:12
    Microsoft flight simulator and Sebastian
  • 00:00:14
    block CEO of asobo Studio here to share
  • 00:00:17
    an update on how launch day is tracking
  • 00:00:19
    yorg I'll kick it off to you so you can
  • 00:00:22
    give us an update thank you Jane hi
  • 00:00:24
    everyone um we have been so excited uh
  • 00:00:27
    for this day and to finally share my
  • 00:00:30
    flight simulator 2024 with you we are
  • 00:00:33
    really proud uh and um what we've
  • 00:00:36
    accomplished with the SIM with all of
  • 00:00:37
    our partners at Microsoft as Soo and I
  • 00:00:41
    builds hype all these other teams that
  • 00:00:43
    have contributed to this I think we we
  • 00:00:45
    feel like we've done something really
  • 00:00:47
    great for the hobby but um unfortunately
  • 00:00:51
    the excitement we knew the excitement
  • 00:00:53
    was high for Microsoft flights in 2024
  • 00:00:55
    but frankly we completely underestimated
  • 00:00:58
    how high and it really has overwhelmed
  • 00:01:00
    our infrastructure so Seb can you
  • 00:01:03
    explain a little bit what's going on
  • 00:01:06
    yeah sure uh so we've been struggling uh
  • 00:01:09
    for a few hours with one of our services
  • 00:01:12
    so on flight in 2024 there is few new
  • 00:01:15
    systems in in the Sim uh people have
  • 00:01:17
    maybe noticed there's you know career
  • 00:01:19
    node there's all sorts of missions and
  • 00:01:22
    when players at the very beginning when
  • 00:01:23
    they start um they are receiving
  • 00:01:26
    basically uh they're asking a server uh
  • 00:01:28
    for some data and that server is going
  • 00:01:31
    to catch it in a
  • 00:01:33
    database uh it's a very big database and
  • 00:01:36
    there is a cache and that cash uh is
  • 00:01:39
    currently getting saturated um so uh
  • 00:01:42
    it's a cach that has been thority tested
  • 00:01:44
    in the uh during the whole Tech Alpha uh
  • 00:01:48
    we've done low tests with 200,000 uh uh
  • 00:01:52
    200 simulating 200,000 users and and
  • 00:01:55
    tonight it's just completely overwhelmed
  • 00:01:57
    so uh we've tried to restart the
  • 00:02:00
    services we've uh uh We've uh taken
  • 00:02:03
    measures to throttle the number of
  • 00:02:04
    people who can come in at the same time
  • 00:02:07
    um at some point it reworked pretty well
  • 00:02:10
    uh so we increased the throttling uh
  • 00:02:12
    basically the the the queue sized by uh
  • 00:02:15
    the speed by 5x and it worked well
  • 00:02:17
    during maybe half an hour or so and then
  • 00:02:20
    all of a sudden the cach collapsed again
  • 00:02:22
    uh so we we're restarting we're trying
  • 00:02:24
    to investigate um doing our best and and
  • 00:02:28
    uh uh going as fast as we can to make
  • 00:02:30
    sure everybody who can go in uh so the
  • 00:02:33
    the issue that causes is pretty much uh
  • 00:02:36
    when that service fails uh it restarts
  • 00:02:38
    it retries it retries so first of all
  • 00:02:40
    that that creates extremely long initial
  • 00:02:42
    loading which is not supposed to be as
  • 00:02:44
    long and after a certain time it will
  • 00:02:46
    fail if uh if the missing uh data is
  • 00:02:50
    blocking uh you will not finish the
  • 00:02:52
    loading uh stop at 97% and get a message
  • 00:02:56
    so that means uh users need to restart
  • 00:02:58
    and if the message if the content
  • 00:03:00
    was not completely blocking you may
  • 00:03:02
    enter the Sim and then maybe there's a
  • 00:03:04
    few planes missing maybe there's some
  • 00:03:06
    some content missing and that's all due
  • 00:03:09
    to the same uh problem with that server
  • 00:03:11
    and service and should users expect to
  • 00:03:14
    see that Q screen that they're currently
  • 00:03:16
    seeing once these server issues are
  • 00:03:19
    mitigated yeah so that's going to go
  • 00:03:21
    away as soon as we have the this fixed
  • 00:03:24
    and and also as soon as the extreme load
  • 00:03:26
    uh is sort of uh uh averaged out over
  • 00:03:30
    time okay and last question I have is
  • 00:03:34
    that in addition some users are seeing
  • 00:03:36
    once they actually get past that screen
  • 00:03:37
    and they're in a lot of them are seeing
  • 00:03:40
    default aircraft um missing from their
  • 00:03:42
    library is that part of these server
  • 00:03:44
    issues as well yeah so that's when when
  • 00:03:47
    uh basically uh the the Sim is is uh
  • 00:03:50
    asking the service a few so it's not one
  • 00:03:53
    single big big piece of of data it's
  • 00:03:55
    it's small pieces and if a if I would
  • 00:03:58
    say a critical one is is is responding
  • 00:04:01
    okay but then some some optionals are
  • 00:04:03
    missing for example some planes that are
  • 00:04:06
    not uh that that you're not currently
  • 00:04:09
    using or just some planes in the in the
  • 00:04:11
    in the in the plane menu uh it can be
  • 00:04:14
    some some content which is not critical
  • 00:04:16
    um you will you will be able to enter
  • 00:04:19
    the loading and and enter the Sim but
  • 00:04:20
    then there will be missing aircraft and
  • 00:04:22
    so that's that's totally not normal
  • 00:04:24
    that's due to this service server not
  • 00:04:26
    responding and and and this cash being
  • 00:04:29
    completely over
  • 00:04:30
    over
  • 00:04:32
    overflown okay yeah so on the community
  • 00:04:35
    side we of course will keep everyone
  • 00:04:37
    updated on our social channels as we
  • 00:04:39
    receive information and you can always
  • 00:04:41
    check our forums in our social media and
  • 00:04:43
    our website for the latest on what we
  • 00:04:45
    have your work do you have any anything
  • 00:04:47
    you want to add again we are while it's
  • 00:04:50
    a great launch day we know everybody a
  • 00:04:53
    lot of people are frustrated we're
  • 00:04:55
    really sorry we want to apologize this
  • 00:04:57
    this this video we made it because we
  • 00:04:59
    want to as you know we're always here we
  • 00:05:01
    want to be as transparent and as honest
  • 00:05:03
    as possible so we have some problems
  • 00:05:05
    today the team is on it and and then we
  • 00:05:09
    will keep going yeah yeah thanks
  • 00:05:11
    everyone who's already sent over
  • 00:05:12
    feedback today so we can quickly go
  • 00:05:14
    through and track what you're seeing we
  • 00:05:16
    appreciate each and every one of you and
  • 00:05:18
    we'll see you in the skies soon then
  • 00:05:20
    thanks everyone
标签
  • Microsoft
  • Flight Simulator 2024
  • Launch
  • Server Issues
  • Cache Overload
  • Game Update
  • Community Update
  • Troubleshooting