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foreign
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hi everyone
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so we are going to start now with our
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theoretical review on the first topic
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before doing that we're going to cover a
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little bit of introduction in the
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context that we are going to treat in
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the human capital strategy management
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first is important to understand
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where we are what's our context the kind
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of business that we are handling the
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entertainment industry
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what is then entertainment how can we
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Define entertainment remember that it's
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everything that can be pleasure that can
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be the light for the audiences okay and
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it's produced in a certain way to
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perform and catch the tension and
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produce a chain of value for our public
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how does it happen who makes this to
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work
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we have a lot of people who work behind
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the scenes that make this all this true
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that so our audiences can enjoy our
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developments
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you know it's in a different kind of
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venues we can have from entertainment in
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the theatrical and Scenic Arts to the
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sporting events rock concerts classical
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musics performers in different areas but
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all of them are included in what we call
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entertainment
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so what is the entertainment now in our
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modern context
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this graphic shows how is the different
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kind of areas in business and how they
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are performing in four different
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quadrants growth explosion slowdown and
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emergence of course you will notice that
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if you are in the top of the on the
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chart you are doing fine you are growing
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and if you are in the up right quadrant
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in explosion you are one of the best
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performers and that is where video chat
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online conference social media and media
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and entertainment are located
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yes there are no other Industries there
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although in also fine
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but this of course has influenced by the
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pandemic and also remember the concept
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of we are is we are still in the
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pandemic going out but we are building
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what is being called the new realignment
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the new context okay so there are a lot
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of industries that are not there so we
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have to be happy that our industry the
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entertainment business is on the top of
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explosion
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how to address this opportunity that's
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what we are here
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how to take our people our staff
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to tackle those issues
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the context that we are covering here is
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in really a universe where we need to
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see a contest of management in the
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digital area
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in two areas
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or two access may I say communication
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and entertainment and in the middle of
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that galaxy is the consumer and the fund
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and you may see it's surrounded by a lot
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of things that make it happen our
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industry such as leadership
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from ourselves and that's what we are
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here so you can be the leaders that
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conduct all these efforts advertising
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market research commercial media public
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relations strategic planning of course
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and marketing
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and all of this has been done through
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journalism branding Industries ings
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Scenic Arts massive Arts Sports
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editorial musical every kind
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entertainment
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that's where we are working this is the
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our universe so remember that in this
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universe our role is to entertain
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to make people happy to get them relaxed
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fun and enjoy to forget about all the
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problems that we may have
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where it would be the traffic the
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pollution would be the economic
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conditions that we have War
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break out in some kind of enjoyment
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we have a lot of examples here
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we are now
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living through the war in ukrainia and
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even in Ukrainian people is getting
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entertained
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that entertainment is passive or dynamic
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we could be Spectators or we can be part
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of that as a matter of fact remember
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the entertainment and the basis of the
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evolution of technology is allowing us
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to get an immersive experiences for our
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audiences and that's the dynamic
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part of our business and this is
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happening in movies theater music dance
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and sports and even museums
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remember that we have to make people
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happy
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and bringing them pleasure a Mia's
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announcement in some kind
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to have to be announcement and pleasure
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that comes from watching a performer
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or playing a game which is different and
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all of these well we made business and
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guess what we are being paid for that's
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what makes this very exciting
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now in the modern concept how visible is
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this
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how ready are we to compete against all
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the proposals that are in the market and
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we're going to see now
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how many kind of competitive scenarios
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we will face
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but before doing that we have to
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understand how the outbreak of the
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pandemic has changed in our
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entertainment habits the pandemic has
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heavily impacted our industry as all the
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society
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in this do we not have to know how do
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the people feel how the people thinks
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and believe about all the
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thinking their knowledge how the fans
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are now connected with us in the
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lockdown what are they expecting and
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wishing to have in this way back
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through the pandemic we have changed
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and we have acquired new habits
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which of them will be retained in the
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newest scenario and which of those
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will be for God
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we have that conditions and remember
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that I guess that some of you may have
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experienced that in your work
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the typical now home office Spectrum but
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even in Productions to do a pandemic we
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could see a lot of people working with
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the face mask on it
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people working from home how do they
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feel do they feel connected
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to those of you and you are now my
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audience how do you feel when we
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connected on online virtual we have to
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connect isn't that right so that's our
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challenge in entertainment how to do it
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in an appealing and enriched way for all
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of us now how to make though through all
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those dreams and ideas in the today's
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pandemic and after pandemic War how do
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we build a new normality
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we have to get all these in
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consideration
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our audience's feelings the new ideas
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that we're building the new scenarios
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what needs to be done to this to be
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happened
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what's the current state of our
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entertainment and communication
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communities let's remember that before
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this pandemic we have the traditional
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models of communication where we had a
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single provider of entertainment
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services
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in the same way that we studied back a
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communication model that went back to
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the
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late Forest when we have a creative
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producer and distributor originator and
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then True Media and channels we had to
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connect with people and somewhere
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somewhat we communicate in the feedback
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with them even though that feedback was
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not perfect of course
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thereafter that included
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meanings
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expressing them in a decoding as a
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decoding sequence
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now what is happening
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in Korean war after the pandemic with
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all the technological developments in we
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have a media that relates a consumer
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with a need
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but that means of the consumer can be
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fulfilled in different ways in the same
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way that we can see here triangles and
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all this is those are options different
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competitive options let's say that you
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are running a event that is going to
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reproduce it for next month but at the
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same time that event is going to be
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coincidentally placed alongside and a
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sporting event very important such as
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the Formula One race
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so what do you have to do to compete and
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to address your proposal to send your
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proposal to your audience in order that
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it can be considerated evaluated
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and taken
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how do you are going to satisfy that in
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a world that you are going to compete
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also
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when
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screening streaming options that are
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competing for the market
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so what is your decision
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and this is however the context the
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complex world that we operate so
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entertainment Works in a highly
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competitive context we have to work in a
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strange set conditions to deliver
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results in order to get ticket sales
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merchandising sponsorships we have to
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have a faster return investment
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you have to build also long-term
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relationships in the other side
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marketing related Innovation value-added
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propositions
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compelling narratives on his back to
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production
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and all that in omnimedia presence
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you know what's our goal to enhance the
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experience of our public
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remember who does it and how he's done
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all these people
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and that's why we are going to work in
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this course there is a lot of things to
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cover you have seen how are you going to
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address that how we are going to make
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these people to be happy and engaged to
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produce really those options that will
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fulfill our proposals and also we'll get
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the compliance with the goals of ticket
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sales Financial sales uh innovation
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so we can be in a way situation how do
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we make our people happy inside so they
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communicate with all those audiences and
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made them happy and joyful
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to address and get our process
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glad to see you again and next see us in
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the next round of our course
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[Music]