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good afternoon everyone this is the
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listening to mothers in California
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webinar thank you for joining us today
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I'm Stephanie Teleca with the California
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Health Care Foundation I direct our
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maternity care portfolio I'm extremely
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pleased and excited to be at this moment
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of sharing findings from this survey
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with you getting to this point has taken
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literally years of hard work and
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significant collaboration by a very
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large team a tremendous thank you goes
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to this team to our Co funding partner
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the yellow chair foundation and to the
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mothers who gave of their time to share
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their experiences I want to take a few
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moments to reflect on why we the funders
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funded this work first birth and
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maternity care are big issues there are
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half a million births annually in
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California that's one eighth of all
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births in the u.s. medical pays for half
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of the births in this state and
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importantly the birth of a child is a
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major life-altering event that is at the
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core of our families our communities and
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really of our humanity how the health
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care system handles this life event
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really matters as funders we are
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investing significantly in supporting
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work to improve maternity care and
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ultimately maternal outcomes in
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California we believe that to make
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meaningful improvement it's critical to
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move in a direction that is consistent
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with what women actually you want and we
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can only know what women want by asking
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them and then listening also while
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individual stories deeply matter it's
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also important to have the bigger
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picture we hope that by quantifying the
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voices of mothers via a regular
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rigorously executed statistically valid
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survey we can help make these voices
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louder and heard our hopes and dreams
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for this work is that it catalyzes
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improvements in maternity care and that
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it makes improvement efforts go faster
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and in the right direction in these
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findings there is really something for
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everyone
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whether you are a provider a clinic
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hospital health plan public health
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official employer advocate reporter or
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Paul
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see maker California mothers have
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something to say to you these survey
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findings are offered to help you do your
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job better please share them discuss
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them and importantly act on them you'll
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hear a lot today from our speakers about
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the survey findings these data are
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overwhelmingly rich so there are many
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many takeaways I want to focus on two
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key ones that really stand out first we
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found again and again in this survey
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that women know what they want what they
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want is actually what we know from
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evidence works but the health care
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system is not listening and we really
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need to change that second we found that
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black women are the least listened to
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and it's literally costing them their
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lives in some cases the health care
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system can and must do better
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we hope that these data can help inform
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the work that we all must undertake to
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achieve birth equity now I'd like to
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introduce our speakers who directed this
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research dr. Carol sakala lead for the
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maternity care work at the National
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Partnership for women and families and
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dr. jean de Klerk professor of community
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health sciences at Boston University
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School of Public Health Carol and Jean
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are the brains and the engine behind
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this work they have led this California
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survey effort from pardoned upon
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conception to this moment of sharing the
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findings they are both true champions
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for the cause of improving maternity
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care in this country and we have been so
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fortunate to have them as partners in
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this California focused work indeed this
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work could not have been done without
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the two of them by way of an agenda for
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today over the next hour Carol and Jean
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will provide some background regarding
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the survey share highlights from the
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survey they will take questions at the
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end and a little warning we have a lot
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of information to share with you in a
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very short amount of time so we're going
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to move rather quickly lastly before we
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delve into the findings just some
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housekeeping all lines will be muted
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during the entire webinar please submit
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any questions you have online you can do
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so at any time through the Q&A platform
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look located at the bottom center
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your screen and this is not the chat
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function this session is being recorded
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and the recording and slides will be
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available via both CH CF and the
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National Partnership for women and
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families websites within about two weeks
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so with that Carol I'll turn it over to
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you thank you so much Stephanie and
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thanks to everyone for joining next
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slide please
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today we're happy to share some
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background information about the
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listening to mothers survey selected
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results to hopefully whet your appetite
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for much else that's available and
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information about our many reporting
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products and where to find them please
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share the information about the survey
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with your networks and especially I echo
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Stephanie use the resolve to better
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support childbearing women and newborns
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next please
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so we've carried out three national
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listening to mothers surveys
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childbearing women themselves care most
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about and are most affected by maternity
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matters it's been a great honor to
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better understand women's views and
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experiences give voice to them and see
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our results widely used the datasets are
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publicly available and dozens of reports
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articles and commentaries have been
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published a link here provides access to
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national survey resources we broke much
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ground with our first state survey we
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used birth certificates to draw our
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sample contact sampled women wait our
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data set and carry out some analyses
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Spanish versions of outreach materials
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and the questionnaire were available
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this time we added new ways of reaching
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women and enabled them to complete the
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survey on any device as well as with the
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telephone interviewer we linked with the
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medical data warehouse to definitively
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identify medical beneficiaries and the
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array of reporting products is
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unprecedented
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next please we have a dream team for
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this project
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our national listening to mothers
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investigators collaborated with the very
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skilled folks at UCSF and in Oakland who
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work with the state on the mija survey
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if you know mija it's important to
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clarify that our survey with greater
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focus on maternity care issues is a
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complement to that ongoing annual
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invaluable public health focused
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maternal and infant health assessment
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survey we are so grateful for the
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generosity and ongoing support and
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engagement of our funders the California
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Health Care Foundation and the yellow
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chair foundation and we also thank the
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state agencies shown here for approving
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and supporting our project we had a
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robust Advisory Council whose members
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are listed in our about the survey fact
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sheet and they made crucial
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contributions and above all were
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grateful to the women who shared their
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views and experiences at a time when
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their hands were quite full
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next please so we have a detailed
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description of our methods very briefly
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we adapted our questionnaire for the
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California context and for mobile first
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administration and we piloted and
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refined first the English and then the
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Spanish versions we drew our sample from
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2016 birth certificate files and over
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sampled black women women with midwifery
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care and women with vaginal birth after
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cesarean to better understand their
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experiences we excluded some smaller
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groups teens less than 18 women with
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multiple and without of hospital births
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those who couldn't participate in
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English or Spanish non residents of the
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state and women who are not living with
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their baby at the time of the survey in
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all more than 2500 women completed the
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survey in 2017 when they were 2 to 11
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months away from giving birth and we
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weighted the data using the final 2016
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birth certificate file next please
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so a full set of project files
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is available as Stephanie mentioned both
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via the California Healthcare Foundation
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landing page shown here on the left and
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the National Partnership landing page on
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the right and the latter has an
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additional feature of making these
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resources available through an
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interactive digital version of the full
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survey report next please
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now I want to jump into our results and
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these are organized by the six chapters
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in both our report and our data snapshot
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documents the first chapter focuses on
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the care team and the place of birth
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which can vary greatly impact the care
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experiences and outcomes of a woman and
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her newborn arguably choice of care
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provider and birthplace are the most
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important care decisions that many women
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will make and it's important to note
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that about one respondent in five told
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us she had no choice of her prenatal
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care provider so next slide please
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we were pleased to find that about 4 in
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10 women sought quality information
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about prospective maternity care
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providers and prospective hospitals for
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giving birth and nearly all of them
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shown here in gold so that that
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information had informed their choice of
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care similarly one in 3 sought
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information about hospital cesarean
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rates a troubling result however was
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that just one in 3 correctly understood
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that the quality of care varies across
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hospital maternity units and across
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obstetricians
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next please most women had obstetricians
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as our main prenatal care providers and
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as their birth attendants in both cases
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some women said that a doctor had filled
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these roles but they were unsure of the
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specialty few women and cow
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fornia appear to use family physicians
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as maternity care providers 7% said
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midwives have been their main prenatal
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care provider and 9% identified midwives
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as their birth attendant these
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proportions varied by race and ethnicity
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with Asian and Pacific Islander women
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most frequently using obese and white
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women most frequently using midwives
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next please
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we asked about interest in four types of
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high-value care should our respondents
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give birth in the future and in all
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cases this interest greatly exceeded
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their actual youth in 2016 birth overall
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9% shown in gold had a midwife Bertha
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pendant however 17 percent said they
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would definitely want and 37 percent
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would consider a midwife in the future
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and we found these figures especially
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striking because most women who told us
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they would definitely not want a midwife
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those data are not shown here mistakenly
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believe that midwifery care was of
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lesser quality than medical care however
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systematic reviews do not bear this out
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the women's preferences more closely
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match actual use of midwives in nearly
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all high-income countries I call your
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attention to responses of black women
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who in each of these four future birth
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questions most frequently preferred
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these care options and to Medicare
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beneficiaries who expressed strong
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interest in all four next please where
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as we estimated that just nine percent
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of our respondents had a birth doula
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most said they would either definitely
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want or would consider a doula for a
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future birth and well we're not going to
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be reading the quotes in these slides
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please note that all come from survey
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respondents many more have been selected
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to appear in the full
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survey report and a researcher is
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analyzing our open-ended responses next
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places our survey was limited to
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hospital births birth certificates
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suggest that just 0.03 percent of
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California women gave birth in a birth
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center in 2016 by contrast four in ten
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respondents expressed interest in a
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future birth on their birth eleven
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percent said they would definitely want
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this and 29 percent would consider it
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next please
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according to birth certificates 0.07
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percent of California women had home
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birth in 2016 by contrast one in five
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had an interest 6% of our respondents
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would definitely want this an 11% would
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consider it so takeaways from this
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chapter and there's much more in other
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resources from this chapter include
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opportunities to help childbearing women
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understand the importance of careful
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choice of care provider and place of
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birth and to put high-value care
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arrangements in place as well as
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opportunities to increase women's access
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to these underused forms of care and
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this would be about both support for
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better use of available resources and
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building system compact capacity the
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strong record of these forms of care
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suggests that women and families and
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payers and purchasers would benefit
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next please so chapter two listening to
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mothers surveys are unique sources of
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population level youth of many maternity
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care practices and our survey also
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contributes as some items collected in
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birth certificates and other sources
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such as labor induction have been shown
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to be under counted in those sources
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sometimes by a great amount where a
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comparison of results of items collected
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in our survey and in other
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surveys please see Appendix C of our
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full survey report
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next please so the bar on the right
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shows responses to our question how much
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do you agree or disagree with the
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statement that birth is a process that
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should not be interfered with
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unless medically necessary three and
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four agreed and half of all California
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women strongly agreed with this
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statement well just eight percent
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disagreed
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the remaining bars show results of the
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same question from our national surveys
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though the National and California
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methodologies and populations differ in
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important respects woman's views on this
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matter appear to have shifted
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dramatically over a 15-year period a
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major takeaway from this survey is the
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contrast between women's care
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preferences and their actual procedure
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intensive experiences in California
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hospitals
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next please overall forty percent
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experienced attempted labor induction
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and this was with various methods that
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are described in the report while there
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was little variation by race and
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ethnicity women with private insurance
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work more likely to have this procedure
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than medical beneficiaries when asked
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why they had labor induction more than
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one third identified only reasons not
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supported by best evidence seven in ten
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of women with attempted labor induction
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said this had started their labor and
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one in ten were not sure next please so
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epidural analgesia is a regional pain
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relief method that commonly delivers a
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mix of local anaesthetic and narcotic
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agents three and four women had epidural
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this form of pain relief is generally
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highly effective however it
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so greatly alters the experience of
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Labor due to many Co interventions used
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to monitor prevent or treat its side
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effects conversely a recent clinical
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opinion from the American College of
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Obstetricians and Gynaecologists
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identifies the low risk of many
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drug-free approaches to comfort in labor
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yet fewer than one in five women used no
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labor pain medications we also found
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that nitrous oxide an anesthetic gas
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without the Co interventions of
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epidurals is making a comeback
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especially among medical beneficiaries
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next please so just 23% of women with
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vaginal births used no pain medications
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but this varied by subgroups women with
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midwives versus obstetricians of birth
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attendants those who previously had
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given birth and Latinas most often use
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no pain medicine we separately found
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that women with private insurance versus
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medi-cal were more likely to use and
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perhaps they have access to many
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specific drug free pain relief measures
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next please
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we created an index of ten intrapartum
00:19:11
interventions listed in the notes in
00:19:13
this slide and added up the number that
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our respondents received nearly three
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and for experienced four or more of
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these and many comments vividly
00:19:25
described the experience of this cascade
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of intervention just 2% had none of
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these this chapter also reports on the
00:19:38
high rate of use of many other
00:19:39
interventions around the time of birth
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all too often they cause discomfort add
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risk are not supported by best evidence
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and examples would be being in bed
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versus walking around and breaking
00:19:53
membranes with the idea that this
00:19:55
hastens labor
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also increased cost and our contrary to
00:20:00
what women say they want our project
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infographic identifies other more women
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friendly practices that are underused a
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takeaway from this chapter is it's time
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to listen to mothers and I'm now going
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to turn this over to my values longtime
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colleague ginger Clerk to review
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highlights from the last four chapters
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so next slide please
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Thank You Carol I will be covering
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chapters three through six those of you
00:20:33
online may notice a slight difference
00:20:35
between Carol and I not just based on
00:20:38
gender but I'm told I have an accent I
00:20:40
don't hear it you may notice that we'll
00:20:42
go with that chapter 3 is about vaginal
00:20:46
and cesarean births and cesarean birth
00:20:49
is major surgery it can be life-saving
00:20:51
when used for an appropriate medical
00:20:53
indication but it also carries excess
00:20:56
risks and costs relative to vaginal
00:20:58
birth there's plenty of evidence that
00:21:00
tells us that the Sirian rate could be
00:21:02
safely lowered to something closer to
00:21:05
the WHL recommendation of 15% and
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California is a national leader in
00:21:10
working to bring this is aryan rate down
00:21:12
so in this context we focus the series
00:21:15
of questions on mode of birth I got the
00:21:18
next slide please
00:21:20
this breaks out method of delivery by
00:21:24
some subcategories now vital statistics
00:21:27
can provide overall rates of agilent's
00:21:29
vary and Burress but one of the values
00:21:32
of doing a survey is we can ask mothers
00:21:34
about whether or not this is Arian was
00:21:36
planned overall 31% of women surveyed
00:21:40
had a cesarean birth close to what the
00:21:42
vital statistics show is the rate
00:21:44
California these were split evenly
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between those having a first-time
00:21:48
cesarean 16% and those having a repeat
00:21:51
cesarean at 15% of these most of this is
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a primary cesareans or unplanned as you
00:21:57
can see 11 of the 16 percent were
00:22:01
unplanned when you look at repeats
00:22:03
variants however they're overwhelmingly
00:22:06
planned cesarean 13 of that 15 percent
00:22:09
among the vaginal birth
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very few involves forceps or vacuum any
00:22:14
longer there was also a relatively small
00:22:17
number of vaginal birth after cesarean a
00:22:19
point that we're going to explore a
00:22:21
little bit more in a couple of slides
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overall to get this in the Arian rates
00:22:25
where they can and should be we have to
00:22:28
start working particularly around
00:22:29
opening up opportunities for vaginal
00:22:32
birth after cesarean necks likely
00:22:36
overall this figure breaks down cesarean
00:22:40
rates by key subgroups and what we find
00:22:42
is that cesarean section is more common
00:22:44
among mothers on médicale those who had
00:22:47
an obstetrician for prenatal care and
00:22:49
among black mothers the figure on black
00:22:52
mothers it's 42% is the highest rate of
00:22:55
any group and is higher than that
00:22:57
reported by California births that's a
00:22:58
good data which we interpret with a
00:23:01
little bit of caution next slide please
00:23:05
this slide breaks out information based
00:23:09
on when a woman comes in and has their
00:23:12
first vaginal exam in the level of
00:23:13
dilatation at that point now California
00:23:16
has a toolkit that's being used to
00:23:18
safely lower this is aryan rate dozens
00:23:20
of California hospitals and it
00:23:22
encourages delayed hospital admission
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with this slide shows is that cesarean
00:23:27
rates of first birth women in gold and
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repeat birth women in red who told us
00:23:34
their cervical dilatation at their first
00:23:36
exam after admission what's notable is
00:23:39
that the first birth women cesarean
00:23:41
rates were quite high with early
00:23:43
admission after 34 31 %
00:23:46
so women who had had a initial exam at
00:23:50
less than two centimeters of dilatation
00:23:52
whereas just 23% of labouring women had
00:23:56
admission at five or more centimeters
00:23:58
which is the recommendation and they
00:24:00
experienced very low caesarean rate next
00:24:03
slide please
00:24:06
now we asked mothers and again this is
00:24:09
where the value of surveying mothers
00:24:11
becomes really clear we ask mothers who
00:24:14
had experienced the prior cesarean
00:24:16
whether they had discussed the options
00:24:18
concerning a repeat cesarean with their
00:24:20
provider this figure presents the
00:24:22
results in the context of elements of
00:24:24
what we would term shared decision
00:24:26
what we see is a much greater likelihood
00:24:28
that provided discussed region reasons
00:24:30
to have a repeat cesarean 42% of the
00:24:33
mothers said they discuss that a lot
00:24:34
with them then discuss reasons for a
00:24:37
vaginal birth after cesarean in that
00:24:39
case only 18 percent gave a lot of
00:24:41
reasons why not to have a repeat this
00:24:43
area notably 36 percent of the mothers
00:24:46
with the prior cesarean reported that
00:24:48
there was no discussion of reasons not
00:24:50
to have a repeat cesarean that's like we
00:24:53
related to that earlier finding they're
00:24:55
almost all repeats as Aryans who have
00:24:57
planned in advance next slide please
00:25:01
now overall 15 percent of the mothers in
00:25:05
our survey reported having a vaginal
00:25:07
birth after cesarean that's slightly
00:25:09
higher than the national rate though far
00:25:11
below the rates in other industrialized
00:25:12
countries with VBAC rates of forty
00:25:14
percent of more common the likelihood of
00:25:17
a VBAC varied substantially by race
00:25:19
ethnicity with white mothers twice as
00:25:22
likely as black mothers 16 percent to 8
00:25:24
percent to report having a VBAC it also
00:25:28
varied by language spoken at home with
00:25:30
spanish-speaking mothers more likely
00:25:32
than english-speaking mothers who have
00:25:34
had a fee back
00:25:35
so overall we find that the efforts in
00:25:39
California to increase the vaginal birth
00:25:41
rate have seemed to have some effect
00:25:43
it's clear much more can be done and by
00:25:45
supporting VBAC encouraging the late
00:25:47
hospital admission and changing the way
00:25:49
Labor's handle for example through the
00:25:52
greater use of doulas and midwives
00:25:53
helping women to be upright ambulatory
00:25:55
these continued efforts can continue to
00:25:58
lower the caesarean rate next slide
00:26:00
please
00:26:02
so in chapter 4 we looked at respectful
00:26:06
and disrespectful treatment one of the
00:26:08
values is that we can ask mothers how
00:26:10
they think they were treated in labor
00:26:12
the results are fascinating now
00:26:14
worldwide there's an increasing
00:26:15
recognition that too many birthing women
00:26:17
are experiencing disrespectful care
00:26:19
while most women in our survey reported
00:26:22
satisfaction with Nick here it's
00:26:24
important to hear from those who did not
00:26:25
and identify who they were this is
00:26:28
another area where we identified
00:26:29
disparities next slide please
00:26:33
we asked about whether mothers felt they
00:26:36
were treated unfairly because of their
00:26:37
race or ethnicity
00:26:39
also a glass half full or empty
00:26:41
depending on one's perspective overall
00:26:44
only four percent of women reported that
00:26:46
they were treated unfairly because of
00:26:47
their race or ethnicity but these
00:26:49
results varied substantially by race
00:26:51
ethnicity overall one in nine black
00:26:54
mothers reported unfair treatment 11
00:26:57
times higher than the rate reported by
00:26:58
white mothers
00:26:59
well 8% of Asian Pacific Islander
00:27:02
mothers 5 percent of Hispanic mothers
00:27:04
reported unfair treatment due to their
00:27:06
race or ethnicity next slide please
00:27:09
the question then turned to unfair
00:27:12
treatment because of language and again
00:27:14
the overall figure of five percent masks
00:27:17
differences across groups fully twelve
00:27:20
percent one in eight Asian Pacific
00:27:22
Islander mothers and ten percent of
00:27:24
Latina mothers reported unfair treatment
00:27:27
because his language thereby identifying
00:27:28
a real target for programmatic
00:27:30
interventions to curb disrespectful
00:27:33
treatment we have one other slide on
00:27:35
that go to the next one here we looked
00:27:39
at the question of whether or not
00:27:40
mothers felt they were treated unfairly
00:27:42
because of their insurance coverage the
00:27:45
overall figure once again was five
00:27:47
percent but that's a blending of only
00:27:49
two percent of mothers on private
00:27:51
insurance reporting a problem compared
00:27:53
to nine percent of mothers on médicale
00:27:55
next slide please
00:27:58
we also ask mothers about whether or not
00:28:01
they felt they've experienced harsh
00:28:03
language or rough treatment from their
00:28:05
providers overall only eight percent of
00:28:08
the mothers reported rough handling and
00:28:11
eight percent reported the use of rude
00:28:12
language that varies somewhat by
00:28:14
subgroup with slightly higher rates the
00:28:16
black Asian Pacific Islander mothers but
00:28:19
the difference is Ana's pronounced as
00:28:21
we've seen elsewhere next slide please
00:28:25
now we also asked about pressure
00:28:28
provider pressure so the question
00:28:30
focused on whether or not mothers felt
00:28:33
they had been pressured to get a
00:28:34
particular intervention and this
00:28:35
presents the four that we looked at
00:28:38
overall between eleven and fourteen
00:28:40
percent of mothers said that they had
00:28:42
self pressure to receive the given
00:28:44
interventions noted here reductions
00:28:46
epidurals
00:28:47
you know primary cesarean or a repeat
00:28:49
cesarean what's striking is how strongly
00:28:52
the sense of feeling pressure
00:28:53
was related to whether or not a mother
00:28:55
received that intervention for example
00:28:57
among women who experienced an induction
00:28:59
seventy-five percent reported feeling
00:29:02
pressured to have one
00:29:03
what's also notable is that among women
00:29:06
with the prior cesarean the group on the
00:29:07
far right a large majority indicated
00:29:10
feeling pressured whether they had a
00:29:12
repeat cesarean or a VBAC so notably
00:29:14
those mothers who had a VBAC the
00:29:17
overwhelming majority recorded that they
00:29:19
felt they've been pressured to have a
00:29:20
repeat cesarean and somehow resisted
00:29:22
that now overall within respectful and
00:29:25
treatment we conclude there's plenty of
00:29:28
opportunities to provide kinda more
00:29:30
respectful and less biased kids
00:29:32
cow bearing women in California
00:29:33
hospitals turn to the next slide
00:29:38
we also have the opportunity to talk to
00:29:40
mothers about their postpartum
00:29:41
experiences it's crucial to understand
00:29:45
how women are faring following pregnancy
00:29:46
in birth and we're grateful for stronger
00:29:49
professional guidelines that have
00:29:50
recently been released in this area we
00:29:53
devoted a series of questions the
00:29:54
woman's post bottom experiences and
00:29:56
outcomes and those results follow next
00:29:59
slide there's a lot of data on this
00:30:04
slide so I'll try to go through this a
00:30:05
little bit more slowly overall about 1
00:30:09
in 11 mothers reported not having a
00:30:12
postpartum visit within 8 weeks after
00:30:15
having given birth not having a visit
00:30:17
was twice as likely for mothers on
00:30:19
médicale than those on private insurance
00:30:21
which is particularly worrisome given
00:30:24
the higher risk they often carry through
00:30:25
the pregnancy the differences by race
00:30:28
ethnicity would not as pronounced the
00:30:31
leading reason given by mothers who
00:30:33
didn't have a visit was that they didn't
00:30:36
think they needed more care but
00:30:38
obviously all recommendations focus on
00:30:40
trying to have that postpartum visit and
00:30:42
much of the efforts in recent times have
00:30:45
been to increase postpartum care not
00:30:47
decrease it as this suggests next slide
00:30:50
please
00:30:52
we also asked mothers about the the
00:30:55
emotional and practical support they
00:30:57
have had since birth question questions
00:31:00
about access to emotional and practical
00:31:02
sources since giving birth underscore
00:31:04
the greater vulnerability of women with
00:31:07
medic
00:31:07
now coverage within one in six in both
00:31:10
cases said they had no such sources of
00:31:12
support more than twice the frequency of
00:31:15
reports from women with private
00:31:16
insurance 18% of the mothers on Medicare
00:31:19
reported they had no emotional support
00:31:21
17% reported no practical support after
00:31:24
they had their baby on a more positive
00:31:26
note about half of all women reported
00:31:29
always having both emotional and
00:31:31
practical support this again represents
00:31:34
a clear target for intervention
00:31:35
supporting Medicare mothers after
00:31:37
they've given birth next slide please
00:31:41
there's a well-established professional
00:31:44
consensus recommendation for exclusive
00:31:46
breastfeeding to six months or more we
00:31:50
ask mothers about their breastfeeding
00:31:51
practices and specifically looked at the
00:31:53
proportion of mothers breastfed
00:31:55
exclusively for six months as you can
00:31:58
see this rate varies widely by both race
00:32:00
ethnicity and insurance status with more
00:32:03
than the clearin of white mothers
00:32:04
continuing exclusive breastfeeding for
00:32:05
at least six months and that's compared
00:32:08
to only one in four Latina mothers and
00:32:10
one in five black mothers now overall
00:32:14
within this section on postpartum
00:32:16
experiences and as Terrell is noted this
00:32:18
far more detail in the actual report um
00:32:21
we came up with some other findings that
00:32:23
might be of interest for example just
00:32:26
42% of women who breastfed at one week
00:32:29
when not breastfeeding again were not
00:32:31
breastfeeding at the time of the survey
00:32:33
felt they had breastfed as long as they
00:32:35
wanted similarly just 48% of women would
00:32:39
paid jobs at the time of the survey
00:32:41
thought they had stayed home with their
00:32:43
baby as long as they liked these and
00:32:46
other results point to many areas where
00:32:48
we can better support women in the
00:32:49
postpartum period next slide please
00:32:53
now our final chapter looks at maternal
00:32:55
mental health maternal milk maternal
00:32:59
mental health is a common debilitating
00:33:01
yet often preventable and treatable
00:33:03
condition we included what's termed the
00:33:06
pH q4 screener in the questionnaire it's
00:33:09
tough skills for both anxiety and
00:33:10
depression these identify symptoms and a
00:33:14
professional value evaluation is needed
00:33:16
to make a diagnosis we asked women both
00:33:19
with reference to their recent pregnant
00:33:21
see and in the two weeks prior to
00:33:24
completing the survey next slide please
00:33:28
in terms of the question during
00:33:31
pregnancy this validated set of
00:33:33
questions explored mother's experiences
00:33:35
with anxiety and depression in the
00:33:37
prenatal period and here are the results
00:33:39
one caution here is that we were asking
00:33:42
mothers about the prenatal period after
00:33:45
they had given birth so it was very much
00:33:47
a retrospective look back and how they
00:33:50
felt during their pregnancy about one in
00:33:52
five women reported symptoms of anxiety
00:33:54
about one in nine symptoms of depression
00:33:57
but these varied widely by subgroups
00:34:00
with rates on both dimensions highest of
00:34:03
black mothers and lower for Asian
00:34:06
Pacific Islander mothers
00:34:07
likewise rates were higher for mothers
00:34:10
on Medicare than those on private
00:34:12
insurance next slide please
00:34:16
in the postpartum period it was a
00:34:19
clearer question since the question then
00:34:21
asked about the experience of those
00:34:23
symptoms in the to two weeks prior to
00:34:25
the survey there was a distinct drop-off
00:34:27
in levels of anxiety and depression from
00:34:29
prenatal to postpartum measures now
00:34:32
report discusses the various possible
00:34:34
explanations still too many women
00:34:36
reported symptoms of these conditions
00:34:38
after giving birth and the frequency was
00:34:41
especially high as you can see for black
00:34:43
mothers in terms of anxiety with one in
00:34:45
seven reporting symptoms of anxiety in
00:34:49
the two weeks prior to having taken the
00:34:51
survey next slide please
00:34:56
finally perhaps most alarming is the
00:35:00
degree to which mothers report having
00:35:02
symptoms of anxiety and depression but
00:35:05
not getting counseling with treatment
00:35:07
for it only one in five mothers during
00:35:10
the prenatal period and only one in
00:35:11
three mothers in the postpartum period
00:35:13
reported receiving help overall our
00:35:17
survey points to a clear agenda for
00:35:19
prevention screening and treatment of
00:35:21
these common maternal mental health
00:35:23
conditions now I'm going to turn it back
00:35:25
over to Carol who will talk about the
00:35:27
multiple resources that are available
00:35:29
through this project next slide please
00:35:35
so I'm going to give you a quick tour of
00:35:39
the rich resources that are available at
00:35:42
this time and there are also more to
00:35:44
come we aimed to make key information
00:35:48
available to those with varied vantage
00:35:51
points varied interests and ways of
00:35:54
finding and using information and
00:35:56
earlier I shared the two landing pages
00:35:59
for this material we strongly encourage
00:36:02
you to delve into these resources next
00:36:05
please
00:36:07
so our data snapshot is shown on the
00:36:11
Left presents
00:36:13
survey highlights and is well suited to
00:36:15
policy makers and others desiring this
00:36:19
curated look across the full survey the
00:36:22
charts from today's presentation are
00:36:25
drawn from this resource and we make all
00:36:28
snapshot charts available and encourage
00:36:31
you to freely use them in other contexts
00:36:35
our full survey report shown on the
00:36:38
right is a more detailed academic and
00:36:41
comprehensive look at survey results
00:36:44
both top-line and broken down by various
00:36:47
subgroups and with detailed methodology
00:36:50
related appendices this is available as
00:36:54
a PDF and if you're familiar with our
00:36:57
national listening to mothers reports
00:36:59
it's quite similar new this time is an
00:37:03
interactive digital format which invites
00:37:06
data exploration as well next please
00:37:12
we have issue briefs on experiences of
00:37:16
Asian and Pacific Islander black and
00:37:19
Latina mothers we also have fact sheets
00:37:23
addressing care teen and place of birth
00:37:26
cesarean birth and maternal mental
00:37:29
health next please
00:37:33
our infographic looks at overused
00:37:37
practices that women may not want or
00:37:40
need and the under use of safes
00:37:43
beneficial alternatives many videos
00:37:47
address mature
00:37:48
mental health disparities and optimal
00:37:51
care and a composite video covers all
00:37:55
three topics
00:37:57
next please finally we have several
00:38:01
background resources a fact sheet about
00:38:04
this project an overview of the survey
00:38:08
methodology and the full survey
00:38:11
questionnaire in English and Spanish and
00:38:14
last slide please once again here are
00:38:19
the links to find these materials the
00:38:22
webinar recording and slide deck will
00:38:24
soon be posted at these locations and
00:38:27
the data set will be publicly available
00:38:29
next year and we'd now like to open this
00:38:33
session for comments and questions and
00:38:35
we were hoping to have a nice long
00:38:38
period of time so I look forward to this
00:38:41
discussion Thank You Carol this is
00:38:45
Stephanie tell lucky again just wanted
00:38:47
to remind everybody that you can submit
00:38:49
your questions online at any time
00:38:53
through the QA platform located at the
00:38:55
bottom center of your screen this is not
00:38:57
the chat function so make sure you're in
00:38:59
the QA platform
00:39:01
we do have a few questions that have
00:39:03
come in and I will be tracking those so
00:39:07
the first question is I thought
00:39:09
California was a progressive state i was
00:39:12
surprised by some of the findings
00:39:14
especially regarding midwives and doulas
00:39:16
can you comment on that especially in
00:39:19
the context of your national survey work
00:39:21
as well so Stephanie I'd be happy to
00:39:25
respond to that I appreciate the
00:39:28
opportunity because I've been hearing
00:39:29
the same thing from journalists and I
00:39:33
think we need to look at the glass
00:39:35
half-full and the glass half-empty
00:39:38
speaking personally I feel that
00:39:40
California is the national leader on
00:39:43
maternity care quality improvement and
00:39:45
this is doing no small part to the
00:39:48
California maternal quality care
00:39:50
collaborative and the leadership of dr.
00:39:52
Elliott main their innovative policies
00:39:55
of covered California and other entities
00:39:58
and the amazing support of CA
00:40:01
çf and yellow chair among other standout
00:40:05
so good work is being done and progress
00:40:08
is being made however as our survey
00:40:10
shows there are still so many
00:40:13
opportunities for improvement and
00:40:16
looking internationally gives us a clue
00:40:19
about the work ahead for our maternity
00:40:21
care system it may be that as with our
00:40:25
health care system overall we have the
00:40:28
costliest maternity care system in the
00:40:30
world
00:40:31
however performance on key indicators is
00:40:35
discouraging it's subpar we're getting
00:40:38
terrible value for our investments and
00:40:40
we have a maternal health crisis on our
00:40:43
hands
00:40:44
so the women themselves are giving us
00:40:47
clues the right direction we heard for
00:40:51
them follow the evidence all of the high
00:40:54
performing forms of care treat us with
00:40:57
respect and dignity address biases and
00:41:00
disparities you must believe we need the
00:41:03
breastfeeding support the mental health
00:41:05
report and I would also refer folks to a
00:41:09
consensus document which is a
00:41:11
comprehensive plan that the National
00:41:14
Partnership issued this summer called
00:41:16
blueprint for advancing high value care
00:41:18
where 17 national leaders came together
00:41:21
to chart the way forward you can find it
00:41:24
by adding slash blueprint to our URL my
00:41:28
main point is that this is not rocket
00:41:31
science we know what to do we need the
00:41:34
will to do it and the resources to
00:41:36
change and intervene and many of the
00:41:38
things that we're doing now and I would
00:41:41
like to just add one more point that
00:41:43
always gives me pause with the growth of
00:41:46
bodies of knowledge under the rubric of
00:41:49
developmental origins of health and
00:41:51
disease and I would include epigenetics
00:41:54
microbiome life course health
00:41:56
development hormonal physiology it
00:41:59
becomes crucial to get it right at the
00:42:02
beginning of life and avoid compromising
00:42:04
the integrity of our human organism from
00:42:08
my perspective this is such a societal
00:42:10
priority thank you
00:42:14
Carol another question do you have any
00:42:17
insights from the survey regarding why
00:42:19
black mothers are more interested in
00:42:22
providers like doulas and home births
00:42:26
I'm happy to go but Jane do you wanna
00:42:28
answer that take a turn well you can go
00:42:33
ahead that I'm answering people
00:42:34
individually by the way when it's a
00:42:37
simple question thank you I feel that
00:42:44
black mothers are really experiencing
00:42:48
substandard care they're getting the
00:42:50
short end of the stick they're getting
00:42:52
less opportunities and one example that
00:42:55
really struck me is when we asked why
00:42:57
they had a repeat caesarean black
00:43:01
mothers were more likely than any other
00:43:02
mothers the other group to say merely
00:43:06
for the reason of a previous cesarean
00:43:08
they are not right now receiving the
00:43:10
Accord and respect that they deserve and
00:43:14
it seems like they perceive that these
00:43:17
user-friendly forms of care these mother
00:43:20
friendly forms of care would be a
00:43:23
positive experience for them and would
00:43:25
be a better experience and what they're
00:43:27
getting overall at this point in time
00:43:31
Carol kind of a related question or for
00:43:35
Carol or Jean was there any evidence to
00:43:37
show that women prefer prenatal
00:43:39
providers who look like them or come
00:43:41
from similar cultures in the survey
00:43:45
Stephanie that's a great and important
00:43:48
question but we and I know everybody all
00:43:51
the team members on the phone today
00:43:54
understand the agony that we went
00:43:56
through in terms of what we included in
00:43:58
the final survey so I know we have that
00:44:01
kind of information from other sources
00:44:04
but we left so many questions that we
00:44:08
wanted to ask on the cutting room floor
00:44:10
because we simply had to trim this down
00:44:12
to a survey that was manageable and
00:44:15
affordable so we don't have that
00:44:17
information
00:44:19
what about can you discuss the rate of
00:44:21
dually
00:44:22
among those surveyed can you go into a
00:44:24
little bit more depth there I'm Jane do
00:44:28
you wanna go sure that turned out to be
00:44:31
one of the interesting cultural events
00:44:33
not in our survey in that the
00:44:36
interpretation of the term dual by our
00:44:38
spanish-speaking respondents was
00:44:40
different than the english-speaking
00:44:41
respondents and so the the figures that
00:44:45
we'll report are close to 9% for the
00:44:47
English language survey in the case of
00:44:50
spanish-speaking mothers the rates were
00:44:51
closer to 20% and we're not sure that
00:44:55
that was actually an accurate
00:44:56
interpretation of it there were
00:44:59
differences in the rates of doula use
00:45:01
but overall that's still a higher rate
00:45:04
than we've seen in Prior serve in our
00:45:06
own prior surveys which go from about 3%
00:45:09
to 6% to probably close to 9% in in the
00:45:14
California survey another question for
00:45:21
either of you can you comment on why
00:45:22
women seem interested in midwives
00:45:25
but are not accessing that care in
00:45:27
California I would like to speak with
00:45:34
people in California to better
00:45:36
understand what the availability is at
00:45:39
this point in time my interpretation is
00:45:42
that if a woman wants a midwife a home
00:45:44
birth a birth center birth a doula she
00:45:47
can find it but if most women want that
00:45:50
the capacity is not there and also we
00:45:53
had some comments that women wanted it
00:45:56
but it wasn't available as a covered
00:45:58
service through their health plan they
00:46:00
would have had to pay out of pocket
00:46:01
things like that so there are ways that
00:46:04
as a system we can make these forms of
00:46:06
care more available and as I mentioned I
00:46:10
think it's both about getting connected
00:46:13
with the folks that are there right now
00:46:15
and building system capacity and this
00:46:18
actually harmonizes with a lot of
00:46:22
reports that have come in coming out
00:46:24
nationally about a growing physician
00:46:26
shortage about the number of counties
00:46:27
across the country very large that have
00:46:30
no obstetric Allah provides etc so a
00:46:34
national report from
00:46:36
American College of Obstetricians and
00:46:38
Gynaecologists has clearly answered the
00:46:40
growth in nurse midwifery care AZ
00:46:43
identified the growth in nursing livery
00:46:46
care as a part of the solution for this
00:46:48
looming shortage so I think there are
00:46:52
many components to that and we also have
00:46:55
some very rich open-ended responses that
00:46:59
we're looking forward to and analyzing
00:47:02
and I think will illuminate things for
00:47:05
the community the various stakeholders
00:47:10
another question sort of a big picture
00:47:12
and perhaps each of you can answer
00:47:14
because you may have different answers a
00:47:16
question about what surprised you most
00:47:18
in the findings oh you know personnel
00:47:26
okay okay so not much really surprised
00:47:32
me I have to be honest I think this was
00:47:34
a bit you know the question were very
00:47:36
closely related to lines of inquiry in
00:47:39
the past and the results were quite the
00:47:43
same we did ask questions in some new
00:47:47
areas I think one of the big new areas
00:47:49
was anxiety we always asked different
00:47:53
screeners for depression and so it was
00:47:57
new to us and our survey that the level
00:48:00
of anxiety was was people reported more
00:48:04
frequently symptoms of anxiety than
00:48:06
depression so that's definitely
00:48:08
something that's now on my radar screen
00:48:11
and especially because we know that
00:48:14
stress in pregnancy is associated with
00:48:18
adverse outcomes and these conditions
00:48:21
are very disturbing and debilitating to
00:48:24
women in their family so I think that
00:48:27
that's a new one for me as well if for
00:48:31
me the findings on respect or
00:48:34
disrespectful treatment we're actually
00:48:36
lower than what we found in our national
00:48:38
surveys and we were trying to wrestle
00:48:41
with whether or not that that's an
00:48:43
actual specular difference between those
00:48:45
two or a different interpretation of the
00:48:47
question or if people are just nice
00:48:49
in California but the rates that we
00:48:52
report around disrespectful treatment
00:48:55
were distinctly lower than what we were
00:48:56
finding in our national surveys although
00:48:58
we found the same kinds of disparities
00:49:01
across racial and ethnic and insurance
00:49:03
groups as we got to the past we have a
00:49:08
question from Texas my home state the
00:49:11
question is we have a severe lack of
00:49:14
mental health professionals in Texas
00:49:16
especially those who understand
00:49:18
postpartum depression is this a
00:49:20
nationwide problem what do you think is
00:49:23
the solution states have to prioritize
00:49:29
this what I mean Matt in Massachusetts
00:49:32
they passed a law that said all women
00:49:35
had to be screened for postpartum
00:49:36
depression at that postpartum visit
00:49:39
what's striking is in Massachusetts
00:49:41
which is pretty intense medical
00:49:44
resources state they don't have enough
00:49:47
providers to address that need and so
00:49:51
given the increasing concern one would
00:49:53
think that the supply providers would
00:49:56
move towards that but it hasn't kept up
00:49:58
with the demand at this point and I
00:50:02
would just add that there's two levels
00:50:04
to the behavioral health providers in
00:50:06
general and those with a special
00:50:09
understanding of child birth issues and
00:50:12
from those I have spoken with who work
00:50:15
with childbearing women it seems like it
00:50:18
would be very advantageous for the women
00:50:21
to have people who are not generalist
00:50:24
but have some better knowledge of this
00:50:26
matter I don't to answer the direct
00:50:29
question I think we have shortages of
00:50:32
general behavioral health resources
00:50:35
across the country and it's almost
00:50:37
inevitable that there would be shortages
00:50:40
in this capacity now the US Preventive
00:50:43
Services Task Force is coming out with
00:50:45
some recommendations that apply now to
00:50:48
childbearing women and also there's a
00:50:52
measure underway a performance measure
00:50:55
and so we may be getting some leverage
00:50:59
and some incentives in the future for
00:51:04
like health plans and other entities to
00:51:07
ramp up the capacity for provide making
00:51:10
those services available we have another
00:51:15
question from it sounds like a professor
00:51:17
who has been teaching a class on
00:51:19
undergraduate medical ethics and was
00:51:23
focusing specifically on under use and
00:51:25
overuse of interventions in childbirth
00:51:27
so the question is one thing that stood
00:51:30
out in the class that this person taught
00:51:32
and in your survey results was how most
00:51:35
or unaware of the existence or
00:51:37
importance of these issues of overuse
00:51:40
and under use and sort of what are your
00:51:42
thoughts on that and how do we impact
00:51:43
this issue okay in fact there all you
00:51:49
want okay um so we didn't get to ask our
00:51:54
trust questions in this survey but in
00:51:57
the past when we asked how much how
00:52:01
trustworthy were various sources of
00:52:03
information I believe women said that
00:52:06
their maternity care provider 47% in our
00:52:10
last survey so their maternity care
00:52:12
provider was completely trustworthy and
00:52:15
an additional 33 that's without
00:52:17
qualification and an additional 33
00:52:20
percent had very trustworthy so what we
00:52:23
are facing here is I think the belief
00:52:26
that once you enter into this
00:52:28
relationship
00:52:30
it's a you're in good hands I think
00:52:33
there's not an understanding of the
00:52:35
practice variation that's out there for
00:52:38
example that cesarean rates and
00:52:41
hospitals across the country can vary
00:52:43
tenfold
00:52:44
and interestingly the low-risk first
00:52:48
birth caesarean rate varies even more
00:52:50
than the overall rate so these are
00:52:53
rather shocking circumstances that women
00:52:55
are experiencing but yes they're rather
00:52:58
naive about it need to find better ways
00:53:02
of helping them to be engaged in their
00:53:06
care and be savvy consumers and many of
00:53:08
us in the childbirth community feel that
00:53:11
this is a priority for our health system
00:53:14
overall because if a woman can use the
00:53:17
motivation of being pregnant to get
00:53:20
engaged and develop these skills and yet
00:53:23
these critias critical thinking she can
00:53:26
go on and be a wonderful care provider
00:53:28
for the across the generations I'm
00:53:31
including her own care moving forward I
00:53:34
would just encourage the people you know
00:53:38
I would just encourage people from other
00:53:40
states California has done a really nice
00:53:41
job on having its Department of Public
00:53:44
Health report on all of these statistics
00:53:46
because that's not universal
00:53:48
in a lot of states it's impossible to
00:53:50
find out are almost impossible to find
00:53:52
out a hospital caesarean rate but in
00:53:54
many states now that's public
00:53:56
information and public information that
00:53:58
consumers can and should be using so I
00:54:01
would push for people if they're having
00:54:03
difficulty stop lobbying your own
00:54:06
Department of Public Health because
00:54:07
these are in the vital statistics and
00:54:09
actually pretty easy to report and
00:54:12
excuse me I would add that I have
00:54:14
identified a need for many purposes for
00:54:18
someone in a care navigator role so to
00:54:20
help people find the information that's
00:54:23
relevant to them even on such a
00:54:25
straightforward wonderfully arrayed
00:54:27
up-to-date website as Cal Hospital
00:54:29
Compare what is relevant to you how do
00:54:32
you interpret this what sense do you
00:54:34
make of it and there are other roles for
00:54:36
care navigators as well such as working
00:54:39
through decision aids or in a more care
00:54:42
coordination role with both community
00:54:45
and social services and across the
00:54:46
clinical episode so I think that we can
00:54:50
do a lot to improve our maternity care
00:54:53
system but we have to step back and
00:54:55
think about real transformation let me
00:54:58
do that
00:55:00
yeah and Jeanie and Carol you both took
00:55:03
the words out of my mouth I was just
00:55:05
going to point out that we do have data
00:55:06
on all maternity hospitals in California
00:55:11
on Cal Hospital Compare org and also on
00:55:14
the Yelp pages for each Hospital so you
00:55:18
can look you can look up
00:55:20
some key statistics for maternity care
00:55:22
for each Hospital next question is and
00:55:25
maybe you can draw a little bit from
00:55:27
your national release experience but
00:55:30
there's a couple questions on how health
00:55:32
care providers have responded to this
00:55:35
data either this release or perhaps the
00:55:37
the national what can we expect in
00:55:40
California given that it's a fairly
00:55:41
recent release okay
00:55:46
I do Grand Rounds to Obstetricians and
00:55:48
at least the electricians who show up at
00:55:50
the Grand Rounds a pretty open to this
00:55:52
and are willing to listen and make the
00:55:55
changes oftentimes the people that we
00:55:58
think of the problem namely
00:56:00
obstetricians odd it's the system that
00:56:02
they were working in that limits the
00:56:04
amount of time they have with their
00:56:05
patients and strains their opportunities
00:56:08
to work with their patients beyond that
00:56:09
I think that's one of the big changes
00:56:12
that needs to happen and the other is to
00:56:16
change the population of healthcare
00:56:18
providers to increase the number of
00:56:20
midwives who are available even if we
00:56:21
did everything we said about expanding
00:56:25
access to midwives at this point there's
00:56:27
not enough midwives to fulfill that and
00:56:29
so that that's a long-term goal of
00:56:31
increasing the number of midwives to
00:56:34
provide the link between community and
00:56:37
hospital care which is one of the great
00:56:39
gaps in our system Gina I'd like to just
00:56:45
underscore something you touched upon in
00:56:47
these discussions there's a lot to
00:56:50
identify that's of concern and a lot of
00:56:53
ways that we could do better and I think
00:56:54
it's very important that we keep the
00:56:57
focus on the system because it's very
00:56:59
hard for people in the system to do
00:57:02
things other than what the system is
00:57:05
supporting and encouraging them to do
00:57:07
how they've been educated the local
00:57:11
cultures etc so we really need to keep
00:57:14
the focus on the system and try to
00:57:16
engage all the stakeholders in changing
00:57:20
that system we're gonna do a couple more
00:57:24
questions and then I think we're at time
00:57:25
I'll have a question
00:57:27
prenatally and after the birth do you
00:57:30
have information from the survey about
00:57:32
who in the person's life provided
00:57:34
emotional and practical support we don't
00:57:39
in this survey yes we did have questions
00:57:42
on that in the last listening the
00:57:43
mother's looking at mothers 3 which was
00:57:45
2011 and 12 where we asked about whether
00:57:49
it was a partner whether it was family
00:57:52
we've actually looked a little bit at
00:57:55
whether or not there's a compensatory
00:57:56
effect of if they don't have support
00:57:58
from one side do they get it from
00:57:59
another and the answer is a bit mixed
00:58:01
that people are getting support off and
00:58:03
get it from multiple sources and have a
00:58:05
strong social network but we can't
00:58:08
really say anything about that with this
00:58:10
here we were simply asking if they did
00:58:12
have some source of support it's part of
00:58:15
what Carol described as questions we
00:58:17
wish we could have asked but had to
00:58:19
eliminate at the final stages a survey
00:58:21
design and just to add we can look at
00:58:25
how that's associated with other items
00:58:27
from our survey and not having sources
00:58:30
of support was associated with worse
00:58:33
mental health last question
00:58:37
noting that there are issue briefs on
00:58:40
various race and ethnicities just
00:58:43
looking for some sort of summary
00:58:45
comments on the findings across the
00:58:47
races kind of what what stands out to
00:58:50
you and then a question a follow-on
00:58:52
question asking why wasn't there an
00:58:55
issue briefed on on white women is there
00:58:58
some reason for that in terms of the
00:59:01
findings so good questions in those
00:59:05
issue briefs the three groups
00:59:09
highlighted were compared with white
00:59:11
women so white women are featured
00:59:13
prominently in all of them in that sense
00:59:16
the big takeaway is that the as you said
00:59:21
Stephanie at the outset the the group
00:59:24
that is struggling the most is black
00:59:28
mothers just it's it's very it's just
00:59:32
very painful to see these results and to
00:59:35
see how often again and again they're
00:59:38
paying such a price for
00:59:41
having a baby in the kind of care that
00:59:43
they're getting and their experiences
00:59:45
and how they're faring at the end of the
00:59:47
day but there were other times when
00:59:52
other groups had worse care and
00:59:56
especially I could give we call the
00:59:58
example that gene identified of Asian
01:00:01
and Pacific Islander women who felt that
01:00:05
their the fact of their speaking a
01:00:08
different language at home was a factor
01:00:14
in experiencing bias in their care they
01:00:18
tended to fare better than Latinas even
01:00:21
though many Latinas also speak a
01:00:23
different language so that's a really
01:00:25
interesting thing that we need to
01:00:27
explore in the future we haven't had
01:00:30
Spanish so many Latinas we haven't had
01:00:33
looked at it had people responding in
01:00:37
Spanish we haven't had so many women
01:00:39
born in other countries and I think we
01:00:41
can do some really interesting analyses
01:00:44
in the future to look at the different
01:00:46
groups of Latinas and what their
01:00:49
experiences are like Thank You Carol
01:00:52
thank you everyone for joining us today
01:00:55
there's obviously a lot of resources to
01:00:57
take advantage of and we hope that you
01:00:59
will visit the web sites and avail
01:01:01
yourselves of the many different
01:01:03
products and information that are being
01:01:06
provided as part of this release thank
01:01:08
you again to jean and carol for sharing
01:01:11
the results today and this concludes the
01:01:14
webinar