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hey everybody how's it going excuse me
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do you think you are to walk by my
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camera while I'm doing a video and by my
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screen hey everybody how's it going hope
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you're having a lovely day welcome to
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today's episode of ha getting effed I'm
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your host leis Rossman today we're going
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to be going over a company called bamboo
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they make 3D printers and they've
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decided to send out this to their users
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your bamboo lab product will
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automatically search for and download
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new update packages to provide you with
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timely update Services these updates are
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designed to resolve cyber SEC loopholes
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and prevent new threats and it is
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important to accept and install security
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related system updates in a timely
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manner due to the importance of these
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updates your product May block a new
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print JW before the updates is
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installed are installed if you're going
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to violate people's rights at the very
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least don't violate my census for good
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English and will immediately provide
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update notifications to help you
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understand the related information
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listen I'm very much against what seems
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bamboo is doing however that is not what
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bricking means reduce functionality
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Shore however far from bricking anything
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that doesn't require internet will work
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so that is land mode only and SD cards
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if you have a home bpn you can even do
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land mode only abroad from again one of
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the issues here is that from what I'm
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reading even if you do want to use a
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land mode that requires authorization
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which means logging in and utilizing
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their servers which means again you see
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where I'm going here many people have
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workflows that utilize this printer
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where they don't use Bamboo's tools they
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use their own tools they use other stuff
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because they don't want to use the
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manufacturer stuff they want to use the
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product that they bought and paid for in
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the manner that they were able to when
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they bought and paid for the product but
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that's not good enough for manufacturers
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nowadays they have to exercise full
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control over what it is you bought and
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paid for I have gone over this here on
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the consumer action task force Weeki
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which features Mr Clint and the cat and
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this is pretty much a very very long
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description of all these different
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things if you are an expert in 3D
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printing I humbly and kindly ask that
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you help me make this page as good as
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humanly possible Clinton the cat
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insists good boy as part of our ongoing
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commitment to enhance the overall
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security of our products we are
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introducing an authorization and
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authentication protection mechanism for
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connection and control of the bamboo lab
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3D printers this step is a significant
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security enhancement to to ensure only
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authorized access and operations are
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permitted the change is mitigating any
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risk of remote hacks or printer exposure
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issues that have happened in the past
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and also lower the risk of abnormal
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traffic or attacks these updates will
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introduce authorization controls that
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require official authorization for
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critical prer operations furthermore
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unauthorized thirdparty software will be
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prohibited from executing critical
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operations who the are you to tell
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me what I'm authorized to do with my own
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printer I'm like did you hire the people
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that decided that your HP printer
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scanner faxer will not be able to scan
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if you don't have ink in your
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printer critical operations that require
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authorization the following printer
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operations will require authorization
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controls binding and unbinding the
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printer initiating remote video access
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performing from or upgrades initiating a
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print job via Lan or Cloud mode even in
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landan mode which is not Cloud it will
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require authorization controlling a
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motion system temperatures fans AMS
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settings calibrations
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Etc the fact that anything on a product
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that does not need to be connected to
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the cloud needs authorization to
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work why I mean I guess you guys know
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why at this point responses from the
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community hello bamboo Labs team I've
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always supported you and truly admire
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your work but this decision with new Au
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is deeply disappointing Orca slicer is
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essential for me as is managing my BL
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prints through home assistant with
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multiple printers more than 20 manually
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exporting models and transfer them to
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another program every time is an
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absolute nightmare while I understand
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the importance of security you must find
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a way to implement these measures
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without dismantling the existing
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functionality such as orcus slicer and
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third party s for integration these
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tools should have access to
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authorization options if you completely
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block orcas slicer it would mean bamboo
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Labs printers are no longer a viable
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option for me you've demonstrated great
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responsiveness in the past think of the
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X1 plus situation so why act so
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differently now please listen to your
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community there are over 270 comments
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here on Reddit none in favor of your
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decision and revise your plans if you do
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we'll continue to stand behind you and
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support your Innovations if not I'm
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afraid no more bamboo Labs printers to
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me maybe I'm just paranoid but with Lan
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only mode enabled for authentication 2 I
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have a gut feeling something eventually
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is going to be subscription based ding
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ding ding you want to use our software
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to see and use your printer pay us money
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and if not then print using SD card only
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if you're in land mode only it's your
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responsibility to have network security
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not theirs from Square 3D adverse
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impacts of abnormal requests increased
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system load middleware components
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experience elevated loads leading to
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abnormal restarts and disruptions to
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online operators degraded service
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performance backend service latency has
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increased significantly adversely
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affecting the experience of normal users
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login system failures the high frequency
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of login attempts has trickled multiple
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failures in the cloud login components
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cumulative disrupting normal logins for
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users for approximately 1 hour and
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impacting the ability of users to access
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Services Don't Force users into your
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cloud and instead let them manage
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peer-to-peer connections almost all of
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those software degradation problems
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arise from your cloud system it should
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not be the user who paid for the
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hardware to be
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restricted I
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agree I know about land mode but has
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been stated by many people things like
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the camera will not work nor will the
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handy app there is no technical reason
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that these are bound to the
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cloud I currently use land only mode and
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don't use the software at all I run
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custom scripts and orca to do all my
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printing when this new firmware is
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forced on me us our entire workflow will
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break and I'll be forced to use their
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buggy apps to use bamboo printers which
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will be horrible this is a really bad
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business decision they're trying to lock
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people into their system under the guise
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of
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security orcas slicer a piece of
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software that people who love bamboo
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printers use is there an existing issue
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for this feature request bamboo will
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brick or izer for XP and a
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series another piece of proprietary blob
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from bambo connect will be required and
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will need to be called using URL scheme
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any and all bamboo user should
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immediately complain to Bamboo Labs as
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it virtually takes full control over
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what you can do with your printer do not
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update to
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1.8.0 3.00 if you rely like myself on
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orcus slicer until bamb support for
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Bamboo Connect has been
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added you will not be able to use this
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unauthorized thing I hate the word
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unauthorized it makes me sick Jessa
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Jones at iPad rehab had an excellent
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alternative to this word she used to
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call it branded repair branded sales
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rather than unauthorized repair because
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the word unauthorized repair when I'm
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saying that unauthorized people should
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have the ability to work on those
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products I'm accepting the premise of
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by even using that word in
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implying that I can or cannot have
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authorization to work on what I bought
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and paid for that I need to be
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authorized by the manufacturer to be
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able to work on what it is you bought
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and paid for the only person who gets to
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decide whether or not I am authorized to
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work on their property is the property
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owner and that is not the manufacturer
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after you've bought and paid for it the
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the problem with this is that even if
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you upgrade to the new firmware and want
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to go back you can't it's a one-way
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thing it's like IO you cannot downgrade
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to a different version of the firmware
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that gives you freedom and some people
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may say why don't you just stay in the
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firmware that you have now but this
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brings us back to the original message
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over here due to the importance of these
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updates your product May block a new
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print job before the updates is
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installed not to be king Stannis in Game
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of Thrones here even if you w want to
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update to the new version they're
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telling you right here what may happen
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the idea that every single time I want
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to do one of these jobs that requires
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authorization from you I have to connect
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to your server is also pretty bad for
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privacy concerns as I write here on the
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consumer protection Wii consumer action
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task force I know I I can't call it the
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CP Wei I can't call it the CP Wei this
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is on my consumer action task force
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Weeki the shift towards mandatory use of
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bamboo software ecosystem raises several
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privacy and data collection concerns all
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printer operations must now pass through
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Bamboo's Cloud infrastructure when using
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Cloud mode user print data including
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file names and print settings become
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visible to Bamboo camera feeds and
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operational data are processed through
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bamboo servers users have limited
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visibility in how their data is
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collected stored and used and the system
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creates dependence on Bamboo's cloud
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services for basic printer functionality
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while bamboo lab maintains that cloud
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processing is necessary for security and
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functionality community members
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customers and the people that know what
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the they're talking about argue
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that this represents unnecessary data
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collection that could be handled locally
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the company's Cloud infrastructure cost
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is significant leading some users to
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speculate that future monetization of
00:07:55
the cloud services may also be planned
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so this is one of those things where
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people will say you can't expect them to
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keep the servers up forever when you
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just paid for the game once right you're
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the that decided to require that
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I connect to your services to use your
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product therefore the responsibility and
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accountability is on you I I I could see
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it now three or five or 10 years from
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now this turns off this product no
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longer works you can't expect them to
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keep the server on forever you entitled
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person what do you poor buy a new
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one you're the that decided to
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require that I connect to your server
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for the product to work communication
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with Orca slicer developers a piece of
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software that people who use this bamboo
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Labs product love using as you can see
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from all the Forum feedback before the
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official announcement of the new
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authorization authentication bamboo lab
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engaged with the Orca slicer development
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team regarding the changes the
00:08:41
communication has sparked significant
00:08:43
discussion within the 3D printing
00:08:44
Community particularly regarding its
00:08:45
timing tone and implications reports
00:08:46
from orcus lier demonstrate that bamboo
00:08:48
lab provided limited advance notice of
00:08:50
the changes that would render their
00:08:51
software incompatible with bamboo
00:08:52
printers running the new firmware the
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introduction of Bamboo Connect is the
00:08:55
only supported method for interacting
00:08:57
with thirdparty slicers the discontin
00:08:59
continuation of the network plug-in API
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that orcus lier and other tools relied
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on for printer control and an invitation
00:09:04
for orcas lier developers to adapt their
00:09:06
software to integrate with the Bamboo
00:09:08
Connect URL scheme the communication
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lacked the detailed technical documents
00:09:12
that would be necessary for developers
00:09:13
to be able to work with the new
00:09:14
requirements particularly within the
00:09:15
time frame that they were given the
00:09:18
decision to restrict Network apis in
00:09:20
favor of proprietary systems such as
00:09:21
Bamboo Connect represents a broader
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industry trend of closing off ecosystems
00:09:24
that are once open removing customer
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Choice privacy and
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freedom you bought this printer because
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it was advertised as being able to be
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utilized in a particular way the
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manufacturer has released firmware that
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fundamentally changes everything that
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you thought you could do with this
00:09:37
printer and how you could use that
00:09:38
printer when you first bought
00:09:41
it and that's supposed to be okay you
00:09:44
bought the product with these terms the
00:09:46
terms of the sale have now changed pray
00:09:49
that they don't alter them further this
00:09:50
is called changing the terms of the sale
00:09:52
after the sale if you wanted to sell
00:09:53
this product as having a closed off
00:09:55
ecosystem you should have advertised it
00:09:57
that way when you sold the
00:09:58
product but no you have this product
00:10:00
selling at a low price to get a bunch of
00:10:01
people hooked on it and then once a
00:10:03
bunch of people get hooked on that
00:10:04
product you take away their ability to
00:10:05
use it in the manner that they want
00:10:07
which at the end of the day would not
00:10:08
even be as horrible if you didn't have
00:10:11
this in your terms over
00:10:13
here due to the importance of these
00:10:14
updates your product May block a new
00:10:16
print job before the updates are
00:10:19
installed I'm not a fan of the new
00:10:21
updates I don't like it but at the very
00:10:22
least give users the option to not
00:10:24
install them and still have a
00:10:26
functioning product the fact that you've
00:10:28
put that in there tells tells me
00:10:29
everything that I need to know about you
00:10:30
as a
00:10:33
business you don't care about Security
00:10:35
in my opinion all you give a about
00:10:37
is controlling your users and forcing
00:10:39
them into your ecosystem
00:10:40
printer companies nowadays whether we
00:10:42
are talking about 3D printers or basic
00:10:43
paper printers are run by in my opinion
00:10:45
pieces of you have people who are
00:10:47
literally telling you with a straight
00:10:49
face that this printer that has a
00:10:50
scanner built into it will not scan if
00:10:53
the ink is empty and by the way HP is a
00:10:55
company that routinely has tried to
00:10:57
block people from using third party
00:11:00
cartridges this is the end result of
00:11:01
this type of there are people in
00:11:03
these redit threads saying this is not
00:11:04
bricking it's not the end of the world
00:11:07
it's the start and I get it there's that
00:11:08
slippery slope fallacy the correlation
00:11:10
does not mean causation when it comes to
00:11:12
issues of ownership and consumer
00:11:13
protection in 2025 correlation means
00:11:15
causation a lot of the
00:11:17
time Bamboo stop your users
00:11:20
allow them to use your product in a
00:11:22
manner that was advertised when they
00:11:24
originally bought and paid for it it is
00:11:26
not your product anymore and you are not
00:11:28
the one that can authorize or
00:11:29
unauthorize them from using a piece of
00:11:31
software the way they want on their own
00:11:33
printer that's it for today and
00:11:35
as always I hope you learned
00:11:38
something do you want to use a printer
00:11:40
that requires that you connect to the
00:11:43
manufacturer so their server can see
00:11:45
exactly what it is you're printing on
00:11:46
your device if I were a user of this
00:11:48
product I would not have to want to redo
00:11:49
my entire workflow because you tried to
00:11:51
force me into your ecosystem and I sure
00:11:53
as would not want to be forced into
00:11:55
using your server and having all of my
00:11:57
print data of exactly what I'm making
00:11:59
made available to
00:12:01
you nah man that's not it that's it for
00:12:05
today and as always I hope you learned
00:12:07
something I'll see you all on the next
00:12:09
video bye now remember the consumer
00:12:11
action task force Weeki this is my main
00:12:14
project nowadays I'm freeing up as much
00:12:16
time as I can so we can contribute as
00:12:18
much to this as possible we already have
00:12:20
people that are kicking my ass in the
00:12:21
early days I was yeah used to be number
00:12:23
one ranked here now I'm number three
00:12:25
shout out to Waldo shout out to Costa
00:12:27
shout out to Keith who've been killing
00:12:29
It Keith not only has been doing a lot
00:12:31
with making changes and making things
00:12:32
better but he was also essential and
00:12:34
crucial as chat GPT would say in the
00:12:35
early days cuz there's no two
00:12:37
wordss chbt likes more than essential
00:12:39
and crucial to creating all the
00:12:41
Frameworks the moderator guidelines and
00:12:42
really forcing me to think through all
00:12:44
these things and write it out before
00:12:45
releasing it that have been incredibly
00:12:46
important moving forward Costas with the
00:12:48
constant edits I mean this guy
00:12:49
is up at 3:00 in the morning
00:12:51
correcting in articles adding new
00:12:53
stuff it's just amazing and Waldo like
00:12:55
holy look at how much he
00:12:59
bro he caught up big in the last one day
00:13:02
like Waldo wasn't anywhere on the charts
00:13:04
before today look at
00:13:07
this this mofo made it into the top 10
00:13:10
in one
00:13:12
day help me build this out sponsor block
00:13:15
people for all the sponsor block people
00:13:17
watching this this entire list is
00:13:20
designed to make
00:13:21
it untenable for YouTubers to sponsor
00:13:24
scamming companies because if
00:13:26
they're sponsoring a company that's on
00:13:28
their list my My Hope Is that Their
00:13:29
audience pushes back against
00:13:31
it you guys don't like when companies
00:13:33
are sponsored or advertised that are
00:13:35
scams help me document every single
00:13:38
working instance of these companies
00:13:39
being scammers there's a how to help
00:13:41
link on the homepage please check out
00:13:44
the how to help page on the homepage
00:13:46
click on that read through read through
00:13:48
the mission statement read through the
00:13:49
how to help and help me turn this into
00:13:52
the best consumer protection database of
00:13:53
the 21st century the only source that
00:13:55
you can go to to find every single
00:13:57
instance of a company trying to take
00:13:59
away your right to repair take away your
00:14:00
ability you say that you own what you
00:14:02
bought and paid for change the terms of
00:14:03
the sale force you into forced
00:14:04
arbitration and you over like
00:14:06
bamboo is trying to do to their
00:14:08
users I can't do it without you help
00:14:12
make this channel the most brand unsafe
00:14:15
Channel on YouTube you want to make sure
00:14:16
that there's never a sponsor here the
00:14:19
more popular this gets the less likely
00:14:21
that is this channel has one sponsor and
00:14:24
one sponsor only Clinton the cat
00:14:32
I can't uh I can't pet it over here
00:14:35
because that's where the the bone is
00:14:38
degraded I can pet him over here yeah I
00:14:41
can't pet you I can just put my hand
00:14:43
there a little bit barely tap barely tap
00:14:46
cuz he likes it can't H his
00:14:49
M should I give him a treat maybe I give
00:14:52
him a treat
00:15:26
I'm not going to make you jump okay come
00:15:28
here
00:15:29
come here let me a
00:15:31
bridge good
00:15:35
boy he didn't even knock over the HD
00:15:37
home
00:15:53
run
00:15:56
quy hey
00:16:04
I have a microphone to fix
