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welcome to the Patrick real estate show
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where we explore the fascinating world
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of real estate investing with your host
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Patrick swch Patrick is a dynamic young
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entrepreneur and an accomplished real
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estate investor who's passionate about
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helping others Achieve Financial Freedom
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each week we sit down with some of the
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most inspiring individuals in the real
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estate industry and delve into their
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personal Journeys Lessons Learned and
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secrets to their success let's dive into
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this week's episode
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my man Cole welcome to the Patrick real
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estate show for the people that don't
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know Cole Rubin is the CEO and founder
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of host AI which is an AI Auto messaging
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platform it does more than just guest
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messaging it does all sorts of messaging
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it's a CRM it's allinclusive product
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it's amazing I actually beta tested it
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I'm just waiting for the hostfully
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integration which they're working on
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actively before I get on board but it's
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been awesome working with him on the
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product I've seen him demo it it's been
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incredible I just wanted to bring him on
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the show to talk all things uh AI
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messaging the future of shortterm modals
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and get to know Cole a little bit more
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uh but Cole is not has a background in
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uh managing his own properties he's done
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around 30 shter rental deals to this day
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either developing or flipping or even
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buy and hold and just burer if if that's
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even a word so Cole's been in this
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industry for a while he saw the need for
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the product he got into YC he built the
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product he's back and flourishing better
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than ever but without further Ado let's
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just welcome Cole to the Pod yeah thanks
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for having me Patrick excited to be here
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I know we've been talking about this for
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a while um super excited to talk to you
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like super uh Tech forward dude running
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a serious management company in the same
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Market I was doing deals in so happy to
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talk about Jos tree if we want to get
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into that as well
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yeah no that's the one thing that we
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have in common is we met through he's
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doing a lot of developments in Josh Tre
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and of course like our portfolio is in
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joshu tre so how we cross paths but I
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feel like we've gotten into knowing each
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other a lot better we became good
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friends and it's been awesome just
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seeing a growth with everything you're
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doing man we both young Hustlers and so
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that's what we have in common you're
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what 26 Now 26 26 almost 25 for a few
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yeah 26 next year yep dang let's get it
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without further Ado man how did you even
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get into this space like what what were
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you doing what was Cole doing before he
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even got into shter rals mhm so started
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off just always been like
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entrepreneurial person Drop Shipping
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stuff in high school reselling stuff on
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eBay in college really found my groove
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in real estate had some internships
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doing loan underwriting so I was seeing
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like how these flippers were getting
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their deals funded and I was like oh
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like it's really like the asset that's
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qualifying for them the qualifying them
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for the deal like they don't have these
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crazy bank accounts like I could see how
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you could go flip a house with not a
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ridiculous money in the
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bank Flash Forward Co was looking to go
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somewhere like local with my friends I
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was at school at Chapman University in
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Orange County we wanted to drive up to
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JW tree for weekend I was like look at
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the price I'm like this is like really
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expensive for a weekend and I know these
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houses out here can't be that expensive
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look on Zillow did like quick back of
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the napk math I'm like oh this makes
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sense then for a year of thinking about
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it finally pulled the trigger on my
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first deal like the plan was like I I
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graduate college I have like my one-year
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B&B I get a job and this is like my
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passive income it turned into being like
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an accidentally super lucrative flip
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deal I flipped it had some money had
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some resources to go do three more deals
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did those three did well crushed it kept
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snowballing eventually got to the point
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where I quit the job I had out of
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college I was a analyst for a private
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Equity Group buy an apartment build
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buildings quit that went fulltime on on
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Equity Group was my development
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management company did 31 deals and then
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suck I wanted to do something that had
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like potential to go bigger was
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infinitely scalable not so Capital
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constrained not so ccal with the market
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I met my co-founder pun and we started
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hacking together on host AI applied to
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YC got in and just taking off from there
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and and we're working on it day in day
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out trying to build a a mass massive
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software
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company that's awesome man I think one
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of the most notable deals that you've
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done was the Juniper deal and I bring
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that deal up because it was a
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record-breaking deal in the Joshua Tree
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Market can you maybe talk a little bit
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about that yeah so that was I bought
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that piece of land for I think it was
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42,000 off market with the proceeds I
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made from my first deal took about a
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year of planning permitting to get it
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ready to build built it in about 10
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months the plan was keep it as sgr that
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was going to be like my baby it was like
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beautiful house four bedroom all with
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onsweet bathrooms all opening up to this
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infinity pool that like spilled over
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into this pickle ball court the teered
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down beautiful house great location
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Justin my buddy let's throw this on the
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market see what happens we listed at
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like a crazy number and I think it was
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like the first day on the market
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someone's I want to look at it cuz if G
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gives me an offer I can't say know too
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at the time it was like highest price
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sale for Josh tree flipped it and then
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that was like actually like the first
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weekend I stayed in that house with my
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friends was the day I got into YC like
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all just fell into place finished this
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house flipped it got it off my plate
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record-breaking number move to San
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Francisco start YC and just focus on
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host ey
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now yeah and I think that was a pivotal
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moment I think in your journey because
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you made really good money on that deal
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and I think that kind of propelled you
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into this world of hey you know what
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this is I'm closing this chapter of my
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book and I'm opening up this new chapter
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and I think from the conversation I had
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with you and one key detail that you I
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don't think you really mentioned is the
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fact that you did self-manage a lot of
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your properties and you were thinking to
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yourself there has to be a better way to
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message guests than having to constantly
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be on call and AI was being coming on
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the scene and you were talking about how
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you can actually utilize AI to be able
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to fully take that off your plate like
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overnight for example who's going to
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message the guest if they need to enter
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the house or whatever the county call if
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if you don't answer within 30 minutes of
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the county who's going to do that so
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it's like thinking about oh somebody
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else can do this for me without having
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it to be a VA without having to pay
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somebody for the whole overnight shift
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you could just have ai respond for that
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specific time that's just such an
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interesting concept but anyways so cool
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you did the deal you closed it now
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you're building this product
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you got into YC at the time when you got
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into YC you already had predict you
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already had Revenue at that time so how
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did you even start getting interest from
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people to utilize your product like when
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you first got started mhm so out of the
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gates it was just Network like people we
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did like first integration with hostway
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we texting people I know use hostway try
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this out a lot of pestering like
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admittedly at the time like the product
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was like miles behind where it's at
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today back then it was is really just
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like a bot to respond to messages it's
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involved this whole platform now you can
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manage your sales leads homeowner
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conversations cleaners maintenance this
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like internal knowledge base that knows
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everything about your company if it's
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like an internal tool and this is the
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brain for the AI but yeah really just
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started out something basic had some
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revenue and we got into YC found the
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initial people just like doing things
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that don't scale like looking up
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websites using hostway finding the owner
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on LinkedIn sending them email message
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just try to get him to use it give us
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feedback and then iterate from there so
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just really just like to get those first
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people just like searching like under
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the couch cushions for them that's great
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and I I think you did mention you went
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to vrma too and and that was like
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instrumental for finding other big
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operators that could utilize it cuz it
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gets pretty hectic once you get into the
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big leagues and you have a lot of
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properties can you maybe talk about
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maybe from a product standpoint how does
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AI messaging work maybe you can talk
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about do you like always have to have it
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on is there a way to approve can you
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maybe talk more about that aspect of
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things so with host a it's totally up to
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the operator how automated or
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unautomated they want host to be so
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right when you connect your PMS it's
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going to be on co-pilot mode co-pilot
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mode we just autodraft a response to
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every message and it's up to you if you
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want to prove it taking it from there we
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can build out we automatically build out
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this knowledge base but we want to get
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your knowledge score up to like around
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60% and then once your knowledge score
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is at 60% we're like okay like this
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knows enough of the basics let's turn on
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the autopilot and when the autopilot is
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on it responds to everything it knows if
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it doesn't know an answer with 100%
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confidence we're going to push it back
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to you we're going to have a draft
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approve dra we're going to have a
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message drafted we're not going to send
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it until you approve it if we're not
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100% confident in the answer and there's
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part two to the autopilot which is
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conversation tax so there could be some
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instances where we know with 100%
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certainty the answer we don't want to
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necessarily send it because it's a
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sensitive situation like maybe there's
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an emergency the guest is unhappy they
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want to refund or they're locked out we
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want to flag these instances with a
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specific tag so for example like access
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issue you get a notification hey this
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guest is having an access issue we've
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pre-drafted the message but we haven't
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sent it yet because this is like a
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sensitive situation other cases for this
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tagging could be like pool heating like
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it it's not necessarily urgent but you
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want to be tagged with it so you can
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filter out see all your pool heating
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requests and update the pool accordingly
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just cuz the AI is not at a point yet
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I'd say within less than 16 months it
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will be where it can't actually go heat
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the pool for you if there was like an
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API we could connect to where this
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happened triggers this workflow we could
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do it but today we just like filter it
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give you the insights that certain tags
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are hitting you can filter out and carry
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through the actions you need to take
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take as the
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manager wow I think that's what's
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interesting you're already alluding to
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it but the capability of AI to
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eventually get to the point where it can
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do these menial tasks that like let's
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say not to replace vas per se but the to
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really automate a lot of the processes
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like pool heating but also it could be
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like creating Breezeway tasks or things
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of that nature to start creating a
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workflow because I think what's
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interesting about this space and I think
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you've realized that too and how you're
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pivoting your product is in as a
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shortterm rental operator you're getting
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inquiries all the time there's so much
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communication going on there's the
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owners are communicating with you the
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sometimes there's multiple owners there
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are the stakeholders in terms of the
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vendors you have the guests you have if
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you have 100 properties now multiply
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that and then you have just like all
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these other like the county and every
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there's just so many people that you
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have to communicate to and then you have
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to communicate with your own team and
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because all this communication is
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happening there's no like concrete way
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to organize that communication I we do
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it through slack right now which is
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great in a lot of capacities but what's
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interesting is like communication is the
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first part right and then the second
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part is okay cool now every
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communication Point has a assigned
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either either it's a one-way thing but
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there's a lot of communication that
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becomes a task right for example what a
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pool needs to be heated that's a task
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hey there's an issue with the drywall at
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this property that's a task maybe from a
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cleaner let's say the inspector comes in
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the toilet's broken that's a task a
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plumber can completes a task and they
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message you that's a completion of a
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task right so there's all these
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different aspects that happen and
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there's no concrete way to organize
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those tasks and then assign them to the
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right people so right now the the best
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way to do that is like monday.com maybe
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or a spreadsheet I'm curious what are
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your thoughts on on that kind of space
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yeah so the managers have a lot of
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different stakeholders to manage outside
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just the guest person type which is
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largely like the only conversations that
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are managed through other like AI
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inboxes other PMS inboxes it's just the
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guest but now there's the homeowners
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there's the cleaners the maintenance
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people there's sales like you got to
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acquire more homeowners to scale the
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company manage all these conversations
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like previously all these different
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stakeholder conversations were managed
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in different apps you have like your
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guests and your PMS your homeowners and
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maybe like a shared email account your
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sales leads in this HubSpot CRM and then
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your maintenance you track and and click
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up we have a very flexible data model
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where you can bring all those
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conversations into host AI through
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different inboxes so you have your guest
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inbox your homeowner inbox your cleaner
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inbox and whoever manages those people
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just just gets access to those specific
00:13:30
inboxes where you can carry out all the
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communications across every channel text
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phone call WhatsApp email the chat
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widget on your website everything
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funnels into the right person and the
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necessary team member on the manager
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team has access so for example like for
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stay you like you could have your guest
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inbox that all only all your support
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agents are in you could have your
00:13:54
homeowner inbox that like you and your
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account managers are in and then you
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just have like your maintenance inbox
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your contractor inbox the just your
00:14:01
maintenance manager and maybe you guys
00:14:03
are in and we there's other apps you
00:14:07
guys still have to use we know we can't
00:14:09
own the whole system so we just want to
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make it convenient to trigger workflows
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in other apps from our inbox sidebar so
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like issue comes up with a cleaner we
00:14:18
need to make a maintenance ticket click
00:14:20
create a task make the task and we shoot
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that to Breezeway clickup whatever
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external task manager you're using we
00:14:28
just support push data into so it's
00:14:31
there and you're not having to like copy
00:14:33
paste open a new app put it in just
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shoots into where you need it and then
00:14:37
another comment with the T with slack a
00:14:40
lot of times like issue comes up copy
00:14:42
that guest name copy the issue this
00:14:44
property send it to spe specific slack
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Channel hey team what do we do here with
00:14:48
host you just go to the notes section
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tag the team M you need to talk to
00:14:52
triage the issue in the notes and take
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it from there it stays all in one app
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yeah and that's that the centralization
00:15:01
of that is is huge and I think maybe
00:15:04
allude to the fact what are you trying
00:15:07
to really create with Jos like what's
00:15:09
really the vision here and I know you're
00:15:11
that kind of was a recent development
00:15:13
more or less and this is a product
00:15:14
that's probably evolving a lot and even
00:15:17
by the time that I post this it's
00:15:19
November 21st today but by the time I
00:15:21
post it and by the time that people even
00:15:24
watch this the product is probably going
00:15:26
to evolve but I'm assuming there's a
00:15:28
core mission here that you're trying to
00:15:29
achieve what is that core Mission M so
00:15:32
core Mission we're trying to solve is we
00:15:34
found that Enterprise property managers
00:15:37
across all asset classes shter rentals
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apartment buildings hotels are using
00:15:43
incumbent support platforms that do not
00:15:45
serve the real estate industry very well
00:15:47
so like Salesforce intercom zenes front
00:15:51
real estate is like one of the largest
00:15:53
Industries they all serve but none of
00:15:55
them do it very well CU they don't have
00:15:57
the bespoke Integrations to serve these
00:15:59
people like they don't have access to
00:16:01
the OTAs the pms's the crms that all
00:16:04
their leads are in they just display
00:16:07
inbound conversation and it's up to them
00:16:08
to hire like an internal CTO to map it
00:16:10
all to the guest so you have that
00:16:12
context on the sidebar so where we're
00:16:15
positioning ourselves as as is the
00:16:18
support platform support and engagement
00:16:20
platform for the built world so you'll
00:16:22
manage all your stakeholders all your
00:16:25
conversations all your relationships for
00:16:28
property management through host
00:16:31
AI got it so it's going to be
00:16:34
essentially support platform at the end
00:16:35
of the day but AI is the support it's it
00:16:39
seems that you guys aren't really as
00:16:41
focused what I like about and coming
00:16:44
from a background let me backtrack
00:16:45
coming from a background of TCH right I
00:16:48
found myself building an augmented
00:16:51
reality product and I built a product
00:16:53
and found a solution for it you see what
00:16:56
I mean where I built okay this is cool
00:16:58
technology can we apply it to and yes
00:17:01
there's a problem there but it wasn't as
00:17:02
strong of a problem versus I think what
00:17:05
you're doing which is interesting is yes
00:17:08
it was stemmed from AI but at the end of
00:17:10
the day you're using AI as a tool to
00:17:14
solve the core problem which is support
00:17:17
at a centralized support at a bigger
00:17:20
scale for Real Estate Investors or real
00:17:22
estate industry so it's interesting
00:17:26
because it's it's like the people that
00:17:29
focus on the AI and just like work off
00:17:32
of the AI versus focus on solving the
00:17:35
actual problem is is it's a different
00:17:38
ball game so I I really do like that
00:17:41
aspect of things now let's talk about AI
00:17:45
in general let's dive into that because
00:17:47
it's it serves a purpose to enhance
00:17:51
communication but it's not it's a tool
00:17:54
right so can you talk a little bit about
00:17:56
how accurate AI has been how has the the
00:17:59
growth been where does it pull the
00:18:01
information from how do you like put it
00:18:04
together where it knows what it knows
00:18:06
maybe can you simplify that a little
00:18:08
bit Yeah so the AI is only as good as
00:18:12
information it knows so like some of the
00:18:15
information we can find on the internet
00:18:17
like we have your property address guest
00:18:20
asked how far is the closest grocery
00:18:22
store that's something we can figure out
00:18:24
but if the guest says hey where is the
00:18:26
The Cutting Board in the kitchen if
00:18:27
you've never told us that's not
00:18:29
something we could accurately respond to
00:18:31
we're going to flag that as we don't
00:18:33
know this we don't have enough info to
00:18:35
answer this we're going to try to answer
00:18:36
like we come up with an assumption of
00:18:38
where it could be but we're never going
00:18:40
to Auto send that unless the manager
00:18:42
approves it and then when they do
00:18:44
approve it or they edit the response
00:18:46
we're going to learn from that we're
00:18:47
going to pull extrapolate like the
00:18:49
knowledge they sent in that message out
00:18:52
until The Cutting Board is in the second
00:18:54
kitchen the second cupboard on the right
00:18:56
below the sink and be like add to base
00:18:59
so as you respond to more we uncover
00:19:01
more knowledge pull it out and they just
00:19:03
come into these suggested knowledge
00:19:05
cards then maybe every week you click
00:19:07
through add the relevant findings to
00:19:08
your knowledge base and this knowledge
00:19:10
base grows over time learns more
00:19:13
automates more the AI gets smarter
00:19:15
basically from that and then to create
00:19:18
the knowledge base yeah you take all the
00:19:20
like information from your PMs and then
00:19:22
you can upload external documents so if
00:19:24
you have a master CSV of all your
00:19:26
properties you have a guide book you
00:19:29
have a notion page whatever data it is
00:19:32
you dump into host a we map it all add
00:19:34
it to the knowledge base and you're good
00:19:37
to go from there what are some do you
00:19:40
have some problems that maybe people
00:19:41
face with AI is there anything that's
00:19:44
needs a little bit more growth in the
00:19:45
space in general CU you guys I'm
00:19:47
assuming you guys use you guys use the
00:19:48
same pretty much the same AI as anybody
00:19:51
else pretty much has access to but what
00:19:54
Special Touch do you guys put on top of
00:19:56
that that makes it easier for people to
00:19:59
utilize the tool there's tons of
00:20:01
experiments we're doing on top of these
00:20:03
General Frontier models I the biggest
00:20:06
thing we're doing is like when a message
00:20:07
comes in we're like classifying the
00:20:09
message what is this okay like it's a
00:20:11
availability question this is the route
00:20:13
this measage flows down or is this
00:20:15
message urgent okay this is like an
00:20:17
access issue like we tag it push down
00:20:19
this way so like it's a lot of it's not
00:20:21
just using AI to come up with the answer
00:20:24
it's using AI to classify the message
00:20:26
and send it down the right path so it
00:20:29
gets an accurate
00:20:31
response got it so it's that's the
00:20:34
backend work that you do to make that
00:20:36
process a lot more simplified so that's
00:20:38
the difference then just hey I can just
00:20:41
go on chat GPT on the Side Bar and then
00:20:44
figure it out but at the same time what
00:20:46
you're saying is that processing of
00:20:48
these different requests and using that
00:20:52
data that's that's your special sauce
00:20:55
now granted okay what do you see in the
00:20:58
future
00:20:59
of AI like how do you see that evolving
00:21:02
what do you suspect is going to happen
00:21:04
with that technology mhm yes so the
00:21:07
workflows that these AI agents will be
00:21:10
able to execute on are just going to
00:21:12
become a lot more complex and that's why
00:21:15
we've like really doubled down on
00:21:18
building the interface that this agent
00:21:21
lives in like without us owning the full
00:21:24
inbox infrastructure we're at the mercy
00:21:26
of someone else's platform like we're
00:21:28
only able to control like what we get
00:21:31
access to within an API where if they're
00:21:33
using our ecosystem we have full control
00:21:36
of the platform what this looks like in
00:21:38
the future is within host you'll just
00:21:40
have different types of Agents like
00:21:42
you'll have your customer support agent
00:21:43
you have your sales agent your task
00:21:46
agent and you just build workflows where
00:21:48
these agents talk to each other within
00:21:50
the host ad box over time the UI is just
00:21:54
like across all apps it's just going to
00:21:55
get more abstracted away and it's not
00:21:57
going to be like these beautiful like
00:21:58
intricate interfaces like Salesforce
00:22:01
just going to be chat you just chat with
00:22:02
your data find what you need and you
00:22:04
build workflows like when this happens
00:22:06
with the support agent you talk to the
00:22:08
task agent and execute this workflow
00:22:10
just over time is like we get AI op
00:22:13
you're GNA have oh sorry I I was just
00:22:16
going to say you're going to have ai the
00:22:17
role is going to be you just prompt the
00:22:19
AI that's basically the role of the
00:22:21
human in this case yeah the role of the
00:22:24
human like the AI has access to like all
00:22:25
your data all your platforms all your
00:22:27
channels OTAs and you just build
00:22:30
workflows that the agents execute on and
00:22:33
work like the box or the playground that
00:22:36
these agents live in this is like that's
00:22:39
AGI
00:22:42
world yeah okay dang okay that's
00:22:45
exciting cool just want to know Cole
00:22:48
with the platform that you're building
00:22:50
and the support and everything that you
00:22:52
have going on where are your focus
00:22:56
points like in your life and in the
00:22:58
product like where are you trying to
00:22:59
improve or grow within what you
00:23:03
currently
00:23:04
have so I would say the biggest things
00:23:08
are going to be around the phone product
00:23:11
like phone is largely siloed in other
00:23:14
apps right now and phone is generally
00:23:16
tied to text messaging like you want to
00:23:19
be doing those on the same number you
00:23:20
don't want to be like text me on this
00:23:22
one call me on this one and then
00:23:23
WhatsApp me on this one we want to have
00:23:25
one number that you can call text
00:23:27
WhatsApp on and to do that we need to
00:23:30
have the platform so phone and voice AI
00:23:34
is something we're we're really doubling
00:23:36
down on at the end of this year early
00:23:38
next year as well as a CRM so like CRM
00:23:42
is built out on the back end like we're
00:23:43
mapping all these people to a specific
00:23:46
person object and you're managing all
00:23:47
the conversations but for like the sales
00:23:50
inbox where there's different stages
00:23:52
within that inbox like lead nurturing
00:23:55
onboarding closed we want to have the
00:23:58
inter face to control all those actions
00:24:00
move the person down the funnel and even
00:24:03
like with scheduled messages like build
00:24:05
sales like B2B SAS style nurturing drip
00:24:09
campaigns for your homeowners based on a
00:24:11
certain status in the CRM after you just
00:24:13
talk to this home owner they move into
00:24:15
like in the into the nurture sequence
00:24:17
and they're getting like an email once a
00:24:19
week about like how stay you like is the
00:24:22
best manager in joser tree crushes the
00:24:25
competition maybe you're sending them
00:24:26
some case studies if you couldn't close
00:24:28
the deal on the phone call then over
00:24:29
time this like lead is more receptive to
00:24:32
convert cuz you've been nurturing them
00:24:33
for the last few
00:24:36
weeks yeah I'm going to challenge you on
00:24:39
that point okay for Devil's Advocate on
00:24:42
that do you think that is deferring or
00:24:45
going away from the core product that
00:24:47
you're offering which is a support or
00:24:49
that aspect of things or do you think
00:24:50
that is an essential part of that
00:24:53
process yeah I would say that sales like
00:24:56
nurturing a sales lead is just a form of
00:24:59
support and
00:25:02
engagement got it so you're saying
00:25:04
that's like the first from an owner
00:25:06
perspective that's the first touch point
00:25:08
that they have with the company right
00:25:10
that's the first time they actually have
00:25:11
an interaction with the company and the
00:25:14
first impressions everything and so the
00:25:16
speed that you can get back to that lead
00:25:18
is going to be huge in being able to
00:25:20
convert it and show that you know what
00:25:22
you're talking about and that's a
00:25:23
representation of how you're going to
00:25:25
respond to guests right that's what
00:25:26
you're getting at yeah like can't do
00:25:28
sales without communicating to another
00:25:31
person we want to be the platform that
00:25:34
you communicate all to all your sales
00:25:35
leads
00:25:37
through got it cool man and I do want to
00:25:42
get into the last three questions for
00:25:45
you man and we'll wrap this up here the
00:25:48
first question I have for you is what
00:25:51
educational resourcer book really helped
00:25:54
shape your life it could be anything it
00:25:57
doesn't have to be real estate related
00:26:00
I
00:26:02
think most helpful person I listen to is
00:26:05
probably honestly Alex hor MOSI a lot of
00:26:07
the Paul Graham essays on my education I
00:26:10
think learning how to use Excel in
00:26:13
business is like the most under
00:26:15
underrated thing ever taking that class
00:26:17
in college honestly that's probably the
00:26:19
only class I had to take in college like
00:26:21
I use something that I took away
00:26:23
from books I haven't been reading too
00:26:26
much lately but a lot of Alex for mosy
00:26:29
videos um and Paul Graham essays would
00:26:32
be like my go-tos right
00:26:34
now awesome and what does that focus on
00:26:37
usually it's like business stuff right
00:26:39
getting to from a business perspective
00:26:42
how to grow and scale yeah it like I
00:26:44
think Paul Graham and Orosi do like a
00:26:46
good job of talking for a really high
00:26:47
level like just like you got a couple
00:26:49
things to focus on don't try to like you
00:26:51
got to a million in Revenue like don't
00:26:53
try to go like start some new side
00:26:55
hustle or side product that you try to
00:26:57
go to 100 100K it'd probably be a lot
00:27:00
easier if you like spent all those
00:27:01
resources you would to start this 100K
00:27:03
side hustle on getting your $1 million
00:27:06
business to 3 million and like you're G
00:27:08
to make a lot more money just stay focus
00:27:11
on one thing the marginal yeah yeah the
00:27:14
marginal cost of cool and then second
00:27:18
question is in a world where let's say
00:27:23
that you couldn't do an AI product and
00:27:26
you had to start over and you had to
00:27:27
build the software company what would
00:27:29
you do I do a Neo bank for Real
00:27:33
Estate I think okay
00:27:35
explain I think like managing like all
00:27:38
the the accounts for Real Estate is like
00:27:40
very fragmented the way you like send
00:27:43
money to different contractor
00:27:44
stakeholders I think could be improved I
00:27:47
think like these bank accounts could
00:27:49
like actually connect to the pms's or
00:27:51
erps that like your business is running
00:27:53
on and like
00:27:54
those items in there like automatically
00:27:57
categorize your the banking Ledger I
00:27:59
just think there's a lot of opportunity
00:28:01
on the real estate banking side it's
00:28:03
company Baseline out there but I don't
00:28:05
think they're doing it very well they're
00:28:07
very focused on like the consumer side
00:28:09
of real estate no one's doing like
00:28:11
Enterprise real estate banking too well
00:28:13
in my
00:28:15
opinion got it that's sick and then last
00:28:19
question you did mention what the future
00:28:21
holds more or less for host AI but I
00:28:24
wanted to give you another opportunity
00:28:25
just to elaborate so Cole what does the
00:28:29
future hold for you and or ji let's just
00:28:33
elaborate more I know we talked a little
00:28:34
bit about it but I just want you to dive
00:28:36
a little bit deeper if that's okay yeah
00:28:38
future for Cole is I'm living in San
00:28:41
Francisco fulltime now host is moving to
00:28:44
a new office in 3 weeks in financial
00:28:48
district raise some money we're going to
00:28:50
be hiring a lot more Engineers start
00:28:53
building out the sales team so future of
00:28:56
coal is is scaling host in San Francisco
00:28:59
and future host AI is being that de
00:29:02
facto support engagement CRM platform
00:29:05
for the built world for all of real
00:29:07
estate there's no de facto support
00:29:10
platform yet and it's the largest asset
00:29:12
class in the world there's tons of
00:29:15
support platforms for B2B software
00:29:18
Ecommerce things like that more digital
00:29:20
based businesses nothing for the built
00:29:23
world so that's going to be our Focus
00:29:25
for the foreseeable future
00:29:29
awesome man well Cole thanks so much for
00:29:32
hopping on talking the game speaking
00:29:35
about the AI industry as a whole I
00:29:39
appreciate you man of course yeah
00:29:41
hopefully you have an awesome day man
00:29:43
yeah you as well thanks for having me
00:29:45
and we'll talk soon and that's a wrap
00:29:47
thank you for listening to the Patrick
00:29:49
real estate show if you found this
00:29:50
episode helpful please give us a follow
00:29:53
and leave us a five-star review your
00:29:55
support truly means a lot and connect
00:29:57
with with Patrick in the show notes
00:29:59
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