Clinical Documentation Improvement: Getting Back to Basics & Best Practice

00:51:47
https://www.youtube.com/watch?v=H_xgGPcCwK0

Resumen

TLDRThe webinar on Clinical Documentation Integrity (CDI) discusses its evolution from Clinical Documentation Improvement, emphasizing the importance of accurate documentation for maximizing claims reimbursement and improving patient care quality. The speaker outlines the objectives of the webinar, which include enhancing the health revenue cycle through best practices in clinical documentation, identifying key players in CDI, and understanding the roles of healthcare providers. The presentation highlights the significance of specificity in documentation, the impact of accurate coding on hospital revenue cycles, and the differences between MS-DRG and APR-DRG systems. Additionally, it covers reimbursement elements and strategies for improving documentation practices among providers, ultimately aiming to foster better communication and collaboration within healthcare teams.

Para llevar

  • πŸ“Š CDI is crucial for maximizing claims reimbursement.
  • 🩺 Accurate documentation improves patient care quality.
  • πŸ” Specificity in documentation is essential for clarity.
  • 🀝 CDI involves collaboration among healthcare professionals.
  • πŸ“ˆ Better documentation practices can enhance hospital revenue.
  • πŸ’‘ Queries help clarify vague or incomplete documentation.
  • πŸ“… Understanding DRG systems is vital for reimbursement.
  • πŸ“‰ Poor documentation can lead to reduced hospital payments.
  • πŸ“š Training providers on documentation is key to success.
  • πŸ’¬ Communication is essential for effective CDI.

CronologΓ­a

  • 00:00:00 - 00:05:00

    The webinar begins with a warm welcome and an introduction to the topic of Clinical Documentation Integrity (CDI), emphasizing its importance in healthcare. The presenter, a senior consultant at Health Catalyst, provides a disclaimer about the information shared during the session.

  • 00:05:00 - 00:10:00

    The history of CDI is discussed, highlighting its evolution from Clinical Documentation Improvement to Clinical Documentation Integrity, reflecting the growing complexity of the healthcare revenue cycle and the need for accurate documentation.

  • 00:10:00 - 00:15:00

    CDI is defined as a process aimed at enhancing medical data collection to maximize claims reimbursement and improve care quality. The shift towards value-based reimbursement models is emphasized, focusing on comprehensive patient care rather than just acute issues.

  • 00:15:00 - 00:20:00

    The gap between clinical language and coding language is explained, using an example of a patient with cancer and anemia to illustrate the importance of specificity in documentation for accurate coding and reimbursement.

  • 00:20:00 - 00:25:00

    The CDI process involves a team approach, including concurrent and retrospective reviews of clinical documentation. The goal is to identify and clarify vague, incomplete, or contradictory documentation to support accurate coding and reporting.

  • 00:25:00 - 00:30:00

    Examples of vague, incomplete, and contradictory documentation are provided, illustrating the need for clear and specific clinical notes to ensure proper coding and reimbursement.

  • 00:30:00 - 00:35:00

    The role of CDI specialists is outlined, including their backgrounds in nursing, health information management, and coding. Certification options for CDI specialists are also mentioned, highlighting the importance of training and expertise in this field.

  • 00:35:00 - 00:40:00

    The goals of CDI are discussed, focusing on improving communication between healthcare providers and ensuring accurate documentation of diagnoses and procedures to support appropriate reimbursement.

  • 00:40:00 - 00:45:00

    The presentation covers the importance of queries in CDI, explaining how they serve as a communication tool to clarify documentation and ensure compliance with coding standards.

  • 00:45:00 - 00:51:47

    The provider's role in CDI is emphasized, stressing the need for complete and accurate documentation of patient health history and treatment plans to support proper coding and reimbursement.

Ver mΓ‘s

Mapa mental

VΓ­deo de preguntas y respuestas

  • What is the difference between Clinical Documentation Improvement and Clinical Documentation Integrity?

    Clinical Documentation Improvement (CDI) has evolved into Clinical Documentation Integrity, reflecting a broader focus on ensuring accurate and comprehensive documentation.

  • What are the objectives of the CDI webinar?

    The objectives include improving the health revenue cycle through best clinical documentation, identifying key players in CDI, and understanding the roles of providers in documentation.

  • How does accurate documentation affect hospital reimbursement?

    Accurate documentation can significantly increase hospital reimbursement by ensuring that all relevant diagnoses and comorbidities are captured, leading to higher DRG assignments.

  • What is a query in the context of CDI?

    A query is a communication tool used to clarify documentation in the health record to ensure documentation integrity and accurate code assignment.

  • What are the main roles of CDI specialists?

    CDI specialists include nurses, physicians, and health information management professionals who analyze and interpret clinical documentation for accurate coding.

  • How can hospitals increase CC and MCC capture rates?

    Hospitals can increase CC and MCC capture rates by improving clinical documentation practices and ensuring that all relevant diagnoses are accurately recorded.

  • What is the significance of the present on admission indicator?

    The present on admission indicator determines whether a condition was acquired during the hospital stay, affecting reimbursement for certain diagnoses.

  • What are the elements of reimbursement in the context of DRGs?

    The elements include the hospital blended rate, geometric length of stay, relative weight, MS-DRG assignment, and case mix index.

  • What is the role of providers in CDI?

    Providers are expected to provide clear, accurate, and consistent documentation of a patient's health history and treatment to support appropriate coding and reimbursement.

  • How do hospitals identify their per diem rate for transfer DRG payments?

    Hospitals identify their per diem rate by recalculating reimbursement based on the discharge status of the case and the specific DRG.

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SubtΓ­tulos
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Desplazamiento automΓ‘tico:
  • 00:00:00
    thank you Mar good morning everyone or
  • 00:00:02
    good
  • 00:00:03
    afternoon um to me is good morning so
  • 00:00:06
    I'm I am so happy you guys are all
  • 00:00:08
    attending this webinar um our topic of
  • 00:00:12
    discussion today is CDI getting back to
  • 00:00:16
    the basics and best
  • 00:00:19
    practice and you know um uh Mar just uh
  • 00:00:25
    gave a presentation of myself so I'm
  • 00:00:27
    just going to add that I am
  • 00:00:31
    a an active member of the uh vitalware
  • 00:00:35
    Team here in in health Catalyst and I'm
  • 00:00:38
    a revenue transformation senior
  • 00:00:41
    consultant um just a a short disclaimer
  • 00:00:46
    statement this presentation was current
  • 00:00:48
    at the time it was published or provided
  • 00:00:51
    via the web and is designed to provide
  • 00:00:53
    accurate and alterative information in
  • 00:00:56
    regard to the subject matter cover the
  • 00:00:59
    information provided is only intended to
  • 00:01:01
    be a general overview with the
  • 00:01:04
    understanding that neither the presenter
  • 00:01:07
    nor the event sponsor is engaged in
  • 00:01:09
    rendering a specific coding advice it is
  • 00:01:13
    not intended to take the place of either
  • 00:01:16
    the written policies or
  • 00:01:17
    regulations we encourage participants to
  • 00:01:20
    review the specific regulations and
  • 00:01:23
    other interpretive interpretative
  • 00:01:25
    materials as
  • 00:01:27
    necessary all CPT codes are Market by
  • 00:01:30
    the American Medical Association and all
  • 00:01:34
    revenue codes are copyrighted by the
  • 00:01:37
    American Hospital
  • 00:01:39
    Association
  • 00:01:41
    so before I go into the objectives of
  • 00:01:44
    our webinar I would like to start by by
  • 00:01:48
    making some
  • 00:01:49
    clarification uh the CDI as such came
  • 00:01:53
    out to light back in
  • 00:01:56
    2007 right after Medicare implement
  • 00:01:59
    mented the msdg system back in those
  • 00:02:03
    early days
  • 00:02:05
    um the uh the the the the the profession
  • 00:02:10
    was known as clinical documentation
  • 00:02:13
    Improvement uh throughout the years and
  • 00:02:15
    due to the fact that
  • 00:02:18
    uh the revenue cycle and and and and the
  • 00:02:23
    prospective Payment Systems had gotten a
  • 00:02:26
    little bit more
  • 00:02:27
    complicated the the the name the CDI has
  • 00:02:31
    changed nowadays officially is known as
  • 00:02:34
    clinical documentation
  • 00:02:36
    Integrity personally I I I I do agree
  • 00:02:40
    with the
  • 00:02:41
    change
  • 00:02:43
    traditionally when when we were
  • 00:02:45
    establishing the the the profession some
  • 00:02:49
    providers were not happy by by us coming
  • 00:02:53
    and telling them we are going to improve
  • 00:02:55
    your documentation uh some of them took
  • 00:02:59
    it like we were in implying like their
  • 00:03:01
    documentation was not good and so the
  • 00:03:05
    bottom line now with Integrity is a lot
  • 00:03:09
    more broad coverage and and you know to
  • 00:03:13
    me it's a lot more descriptive on on on
  • 00:03:16
    on what we do throughout the
  • 00:03:19
    presentation of our webinar I'm going to
  • 00:03:22
    be using the term CDI sometimes I might
  • 00:03:25
    be saying clinical documentation
  • 00:03:27
    Improvement or clinical documentation in
  • 00:03:30
    Integrity uh they apply to the same same
  • 00:03:33
    same field so the objectives of our
  • 00:03:37
    webinar are to improve the health
  • 00:03:40
    revenue cycle through best clinical
  • 00:03:43
    documentation coding and
  • 00:03:46
    reiners being able to identify the
  • 00:03:48
    players in
  • 00:03:50
    CDI uh nurses Physicians and him
  • 00:03:53
    Personnel I'm going to explain more in
  • 00:03:56
    detail about these participants later on
  • 00:04:00
    be able to identify the goals of CDI
  • 00:04:04
    identify what the the role of a provider
  • 00:04:08
    in CDI is being able to differentiate
  • 00:04:12
    between an
  • 00:04:14
    msbr and an APR
  • 00:04:17
    drg be able to State how a drg is
  • 00:04:21
    calculated and recognize the elements of
  • 00:04:26
    reimbursement even though we are going
  • 00:04:28
    to go in detail uh through those
  • 00:04:31
    elements on of reimbursement I just
  • 00:04:33
    wanted to present like a little summary
  • 00:04:35
    of them they are the hospital Blended
  • 00:04:38
    rate the geometric length of state or
  • 00:04:43
    GM the relative weight and the case mix
  • 00:04:49
    index so we are going to do a little
  • 00:04:52
    overview of what is
  • 00:04:56
    CDI well CDI is the process of enhancing
  • 00:05:01
    medical data collection to maximize
  • 00:05:04
    claims reimbursement revenue and improve
  • 00:05:08
    Care Quality payers relay on clinical
  • 00:05:12
    documentation and accurate coding to
  • 00:05:15
    justify value based
  • 00:05:19
    reimbursement this this value based
  • 00:05:21
    reimbursement as I was stating at the
  • 00:05:24
    beginning of our webinar uh is so
  • 00:05:29
    important
  • 00:05:30
    I mean
  • 00:05:31
    traditionally the the uh the the the
  • 00:05:34
    payment the prospective Payment Systems
  • 00:05:37
    have been looking at the sick or the
  • 00:05:40
    sicker or the sickest patient with the
  • 00:05:44
    the value based reimbursement the value
  • 00:05:46
    based models what we are looking is at a
  • 00:05:50
    whole integration of the of the patient
  • 00:05:53
    let's
  • 00:05:54
    say uh value based programs not only
  • 00:05:58
    consider what the acute problem of my
  • 00:06:01
    patient is as of today they look at
  • 00:06:05
    previous history of the patient they
  • 00:06:08
    look at Chronic conditions and based on
  • 00:06:11
    that uh depending on the condition on
  • 00:06:14
    the chronic condition they they are able
  • 00:06:17
    to do risk risk factor adjustments
  • 00:06:21
    so this this is like the future of the
  • 00:06:24
    revenue cycle the value based
  • 00:06:28
    models and um I'm going to give you a a
  • 00:06:32
    quick description of
  • 00:06:34
    CDI okay CDI breaches the gap between
  • 00:06:38
    the clinical language and the cing
  • 00:06:41
    language and you might say what is that
  • 00:06:45
    Gap you know a Gap is like a blockage
  • 00:06:48
    let's assume you have a a patient that
  • 00:06:53
    uh has a known diagnosis of of of cancer
  • 00:07:00
    and this patient is in remission is's
  • 00:07:01
    taking
  • 00:07:03
    chemotherapy
  • 00:07:05
    and he's got a long long clinical
  • 00:07:08
    history and of course a a big uh medical
  • 00:07:12
    chart he is
  • 00:07:14
    admitted for a gastrointestinal bleeding
  • 00:07:18
    okay and at the time of coming into the
  • 00:07:21
    hospital the doctor is just documented
  • 00:07:24
    as a principal diagnosis just
  • 00:07:28
    anemia uh
  • 00:07:30
    we come to the to the um to the time of
  • 00:07:34
    discharging and and then our coder the
  • 00:07:38
    CER is kind of confused because he's
  • 00:07:40
    looking through the chart and he's
  • 00:07:43
    looking at the history of
  • 00:07:45
    cancer patient is having
  • 00:07:47
    chemotherapy and patient got a history
  • 00:07:50
    of an anemia and chronic diseases a
  • 00:07:54
    history of anemia in neoplastic diseases
  • 00:07:57
    so at this stage
  • 00:08:00
    um he is with no avail because anemia is
  • 00:08:04
    so unspecific so the CDI person is going
  • 00:08:08
    to communicate with the attending
  • 00:08:10
    physician and the attending physician
  • 00:08:12
    comes up with the clarification of the
  • 00:08:14
    diagnosis in this case the diagnosis is
  • 00:08:18
    going to be um acute blood loss anemia
  • 00:08:21
    which is a lot more specific something
  • 00:08:24
    we look in CDI is for a
  • 00:08:27
    specificity okay the CDI is a team
  • 00:08:30
    approach using concurrent or
  • 00:08:33
    retrospective reviews of the clinical
  • 00:08:35
    documentation and data in the medical
  • 00:08:38
    record okay A Team approach meaning that
  • 00:08:41
    we have to interact with nurses with
  • 00:08:44
    case managers with uh him personnal and
  • 00:08:48
    of course with the attending physician
  • 00:08:52
    and we do two kinds of reviews one of
  • 00:08:56
    them one of them are the concurrent
  • 00:08:59
    review
  • 00:09:00
    this means that the patient is still in
  • 00:09:02
    the hospital and while the patient is in
  • 00:09:05
    the hospital the CDI team is browsing
  • 00:09:08
    through the chart and getting to to to
  • 00:09:12
    to to to identify any pieces of
  • 00:09:15
    documentation that are not properly uh
  • 00:09:18
    uh integrated and quering the doctor in
  • 00:09:21
    necessary to to get a a a a you know a a
  • 00:09:27
    chart that is is current is is
  • 00:09:31
    completely accurately coded the
  • 00:09:34
    retrospective reviews these are the
  • 00:09:36
    reviews that are performed later on
  • 00:09:39
    right after the uh the patient is being
  • 00:09:42
    discharged uh maybe like uh six weeks
  • 00:09:46
    after the patient has been discharged
  • 00:09:48
    chances are the bill has has been the
  • 00:09:52
    hospital has been paid and it you know
  • 00:09:55
    these retrospective reviews are
  • 00:09:58
    sometimes performed by hospitals who
  • 00:10:00
    hire uh CDI auditor Personnel to review
  • 00:10:05
    the previous documentation and to uh you
  • 00:10:10
    know isolate problems that might be
  • 00:10:12
    corrected in the future uh in the
  • 00:10:15
    clinical
  • 00:10:16
    documentation and the the purpose of
  • 00:10:19
    those
  • 00:10:20
    reviews is to identify any and clarify
  • 00:10:24
    any B incomplete missing or
  • 00:10:28
    contradicting
  • 00:10:30
    uh clinical documentation in order to
  • 00:10:32
    support patient care accurate coding and
  • 00:10:37
    reporting of the true severity of the
  • 00:10:40
    patient illness I'm going to give you an
  • 00:10:42
    example of each one of these uh
  • 00:10:45
    situations like uh when we have some
  • 00:10:48
    vague clinical
  • 00:10:51
    documentation vague clinical
  • 00:10:53
    documentation would be for instance um a
  • 00:10:57
    patient that came up because of an
  • 00:11:00
    abdominal problem and got an acute
  • 00:11:03
    abdominal condition uh let's say a
  • 00:11:05
    colesis thitis and require
  • 00:11:08
    surgery well next day the patient the
  • 00:11:12
    doctors start doing the rounds and one
  • 00:11:16
    physician might say and might dictate um
  • 00:11:20
    patient is doing fine uh uh the wound
  • 00:11:24
    looks good well that's that's big
  • 00:11:27
    documentation something expected would
  • 00:11:29
    be like uh okay this patient is on on on
  • 00:11:32
    his first 24 hours of of
  • 00:11:35
    postoperative uh a period postcystectomy
  • 00:11:41
    and is presenting with a 12 CM of a of a
  • 00:11:46
    surgical wound which looks clean uh the
  • 00:11:50
    the borders are approaching uh uh
  • 00:11:53
    properly
  • 00:11:54
    and there are no signs of infection so
  • 00:11:58
    that's that's some more complete
  • 00:12:00
    description of the wound of this patient
  • 00:12:04
    then we have the incomplete piece of
  • 00:12:06
    documentation let's say the same patient
  • 00:12:10
    when he came to the hospital he was
  • 00:12:12
    having a severe abdominal pain um
  • 00:12:16
    something incomplete will be the doctor
  • 00:12:18
    saying well the patient is a 28 years
  • 00:12:22
    old male and it came with a with a
  • 00:12:26
    severe abdominal pain that's it well
  • 00:12:29
    that's
  • 00:12:30
    incomplete uh something complete will be
  • 00:12:33
    okay the patient is a 28 years old Fe
  • 00:12:36
    male who came in with 12 hours of
  • 00:12:39
    evolution of a severe acute pain on the
  • 00:12:43
    on the
  • 00:12:44
    lower right hand side quadrant of the
  • 00:12:47
    abdominal area and the pain irradiates
  • 00:12:51
    to the back and is exacerbated with
  • 00:12:55
    certain foods and it it gets relief with
  • 00:12:59
    over the counter medication Etc so
  • 00:13:02
    that's a more
  • 00:13:04
    complete form of describing the the
  • 00:13:07
    abdominal pain missing a
  • 00:13:11
    documentation every time we admitted a
  • 00:13:14
    patient uh
  • 00:13:17
    patient goes through the development of
  • 00:13:19
    a history and physical history and
  • 00:13:22
    physical has several section missing
  • 00:13:25
    documentation might be the case of H the
  • 00:13:28
    doctor omitting the family history uh or
  • 00:13:32
    it's not uh giving us the allergies the
  • 00:13:35
    patient might have to medication or to
  • 00:13:39
    any any drugs so that's that's that's
  • 00:13:42
    missing
  • 00:13:43
    information and lastly is the the case
  • 00:13:47
    of a contradicting clinical
  • 00:13:50
    information um let's let's let let's
  • 00:13:53
    have a a scenario in which a patient is
  • 00:13:56
    admitted because of asthma
  • 00:13:59
    obervation and then you see or the CDI
  • 00:14:02
    looks at the notes and and and it says
  • 00:14:07
    that the patient is responding
  • 00:14:08
    responding to inhal
  • 00:14:11
    corticosteroids and something important
  • 00:14:14
    they are giving him bit Agonist and and
  • 00:14:18
    and and the patient is responding to to
  • 00:14:20
    to to this therapy then there is a
  • 00:14:23
    progress note where it says that the
  • 00:14:27
    patient got status asmatic
  • 00:14:30
    status asticus is a patient on which his
  • 00:14:33
    or her asthma is is so bad that do not
  • 00:14:37
    respond to Beta Agonist treatment so in
  • 00:14:41
    here there is like a contradicting piece
  • 00:14:43
    of information most likely uh the uh the
  • 00:14:47
    clinical documentation Improvement
  • 00:14:49
    specialist is going to generate a query
  • 00:14:52
    for
  • 00:14:53
    clarification
  • 00:14:56
    um who are the CDI specialist CDI
  • 00:15:00
    Specialists are nurses Physicians health
  • 00:15:05
    information management
  • 00:15:07
    professionals and other professionals
  • 00:15:10
    with clinical and coding
  • 00:15:12
    backgrounds certification is available
  • 00:15:15
    through Aima and AIS Aima is the
  • 00:15:18
    American health information management
  • 00:15:21
    association and AIS is the association
  • 00:15:24
    of clinical documentation Improvement
  • 00:15:27
    specialist I see I've seen great nurses
  • 00:15:31
    performing CDI and I've seen some nurse
  • 00:15:35
    practitioners and and and and even super
  • 00:15:39
    super specialists in nursing like a
  • 00:15:42
    doctors in nursing performing cdis they
  • 00:15:45
    do great jobs uh I've seen Physicians
  • 00:15:48
    I've seen Physicians changing her
  • 00:15:52
    practice uh to becoming a CDI this was
  • 00:15:56
    not my case by the way but I've seen
  • 00:15:58
    some people do doing that and you see
  • 00:16:01
    health information management
  • 00:16:03
    professionals basically the register
  • 00:16:06
    health information Associates or the
  • 00:16:09
    register health
  • 00:16:11
    information um
  • 00:16:14
    technicians and they do great uh
  • 00:16:17
    clinical documentation in groupement
  • 00:16:21
    Personnel uh the requirements to become
  • 00:16:24
    a CDI okay you have to have two years of
  • 00:16:28
    clinical doc documentation improvment
  • 00:16:30
    experience and you have to to have some
  • 00:16:33
    college
  • 00:16:35
    education and then you have to sit for
  • 00:16:38
    an examination with AA and or
  • 00:16:44
    icis cdi's specialist analyze and
  • 00:16:48
    interpret clinical documentation and
  • 00:16:50
    data for Clinical Laboratory and
  • 00:16:53
    Radiology indicators Radiology is so
  • 00:16:57
    like a broad term I mean maybe MRIs
  • 00:17:00
    maybe CD scans and and treatments
  • 00:17:04
    required for accurate representation of
  • 00:17:07
    the security of illness expected risk of
  • 00:17:10
    mortality and complexity of care of the
  • 00:17:16
    patient what are the goals of
  • 00:17:19
    CDI
  • 00:17:20
    well is I identify and clarify missing
  • 00:17:24
    conflicting or non-specific physician
  • 00:17:26
    physician
  • 00:17:27
    documentation related to diagnosis and
  • 00:17:31
    procedures support accurate diagnosis
  • 00:17:34
    and procedural coding Dr assignment
  • 00:17:38
    severity of illness and expected risk of
  • 00:17:41
    mortality leading to appropriate
  • 00:17:44
    reinar and improved communication
  • 00:17:47
    communication is a very important word
  • 00:17:49
    between Physicians and other members of
  • 00:17:52
    the healthare team hospital and
  • 00:17:55
    physician profiles and quality of
  • 00:17:57
    medical care so was saying communication
  • 00:18:00
    and I'm going to go back to the previous
  • 00:18:03
    slide and we we looking here at this
  • 00:18:07
    clinical and and laboratory radiologic
  • 00:18:13
    indicators I'm saying all of this
  • 00:18:16
    because um the CDI has a a very very
  • 00:18:21
    important tool of
  • 00:18:23
    communication with the Physicians or the
  • 00:18:26
    the the the attending providers
  • 00:18:30
    and that that communication is
  • 00:18:33
    established to the query and the way a
  • 00:18:36
    Hima defines a query they say a query is
  • 00:18:39
    a communication tool or process used to
  • 00:18:43
    clarify documentation in the health
  • 00:18:45
    record for documentation integrity and
  • 00:18:49
    accurate code assignment for an
  • 00:18:51
    individual encounter in any Healthcare
  • 00:18:55
    setting um
  • 00:18:58
    we we we have come to a really important
  • 00:19:01
    point a medical record could be a legal
  • 00:19:06
    record and it's the same with a query um
  • 00:19:12
    Aima and
  • 00:19:14
    ICD they have developed this set of
  • 00:19:18
    guidelines for achieving a compliant
  • 00:19:21
    query practice and and they say a
  • 00:19:24
    leading query a leading query is one
  • 00:19:27
    that is not supported by the clinical
  • 00:19:29
    elements or the clinical indicators in
  • 00:19:33
    the health record and or directs a
  • 00:19:36
    provider to a to a specific diagnosis or
  • 00:19:41
    procedure the justification for instance
  • 00:19:44
    the inclusion of relevant clinical
  • 00:19:46
    indicators for the query is more
  • 00:19:49
    important than the query format so I was
  • 00:19:52
    saying a little while ago I mean that
  • 00:19:54
    you are leading a physician uh is not
  • 00:19:57
    good let's say
  • 00:19:59
    um you have a patient who presents uh
  • 00:20:03
    with asthma or or C OPD ex
  • 00:20:06
    asservation that's the principal
  • 00:20:09
    diagnosis and then you are uh browsing
  • 00:20:12
    through the chart and you identify some
  • 00:20:15
    clinical indicators of acute respiratory
  • 00:20:18
    failure uh the person has shortness of
  • 00:20:21
    breath uh he or she is unable to to
  • 00:20:25
    elaborate a complete phrase without the
  • 00:20:28
    need of grasping for air uh the
  • 00:20:30
    concentration of oxygen on the gas
  • 00:20:33
    laboratory values is low and you know
  • 00:20:37
    the patient is receiving assistance to
  • 00:20:39
    to to to breathe through through a cath
  • 00:20:43
    or sometimes the patient is incubated so
  • 00:20:46
    there are signs and and and and clinical
  • 00:20:49
    indicators of acute respiratory
  • 00:20:51
    failure the correct Avenue would be like
  • 00:20:54
    like like drafting a a query with all
  • 00:20:57
    the elements to to to be sent to the
  • 00:21:01
    doctor and and see if we can get
  • 00:21:03
    diagnosis of of acute respiratory
  • 00:21:05
    failure a leading situation would be in
  • 00:21:08
    the case of which you write a a
  • 00:21:12
    physician a query and you
  • 00:21:16
    say Dr Smith in on reference to Patient
  • 00:21:22
    ABC the patient is having difficulty
  • 00:21:25
    breeding and got some Laboratory
  • 00:21:29
    values you know which
  • 00:21:32
    are in in line with acute respiratory
  • 00:21:35
    failure can you please document acute
  • 00:21:38
    respiratory failure on your chart that's
  • 00:21:42
    that situation is leading the doctor to
  • 00:21:44
    obtain a diagnosis and that's completely
  • 00:21:48
    a big
  • 00:21:49
    n um then what is the provider role in
  • 00:21:55
    CDI okay providers are expected to
  • 00:21:58
    provide
  • 00:22:00
    complete um clear accurate and
  • 00:22:03
    consistent documentation of a patient's
  • 00:22:05
    health history present illness and curse
  • 00:22:09
    of treatment this includes precise
  • 00:22:12
    documentation of OBS of observations and
  • 00:22:15
    evidence of medical decision making for
  • 00:22:18
    the determination of diagnosis and
  • 00:22:20
    treatment plan and along with the
  • 00:22:23
    outcome of all test and laboratory
  • 00:22:25
    studies studies procedures and
  • 00:22:29
    treatments providers should thoroughly
  • 00:22:31
    document every diagnosis as
  • 00:22:33
    comprehensive as possible in a specific
  • 00:22:36
    diagnostic
  • 00:22:40
    verish uh in here I'm going to give you
  • 00:22:43
    a couple of clinical examples of the
  • 00:22:45
    effects of accurate documentation and
  • 00:22:48
    coding uh due to proper clinical
  • 00:22:51
    documentation I'm going to start by
  • 00:22:53
    saying something really quick about it
  • 00:22:56
    how the diagnosis are integrated when
  • 00:23:00
    when the patient is admitted to the
  • 00:23:02
    hospital number number one diagnosis is
  • 00:23:05
    the principal
  • 00:23:07
    diagnosis the principal diagnosis is the
  • 00:23:11
    condition that is established after a
  • 00:23:13
    study of being uh the main reason the
  • 00:23:17
    patient was brought into the hospital or
  • 00:23:20
    was admitted into the
  • 00:23:22
    hospital and then we have the
  • 00:23:24
    comorbidities the comorbidities are all
  • 00:23:27
    the other diseases that you know are
  • 00:23:31
    part of the patient problematic but they
  • 00:23:35
    are not the main reason why the patient
  • 00:23:37
    came to the
  • 00:23:38
    hospital um some of those
  • 00:23:41
    comorbidities may be CC's which means
  • 00:23:46
    comorbid condition or mcc's which is a
  • 00:23:49
    major comorbid conditions or maybe some
  • 00:23:53
    others which are smaller maybe like like
  • 00:23:57
    hypertension or you can have like a like
  • 00:24:01
    osteoarthritis or some of some chronic
  • 00:24:04
    conditions which which are conditions
  • 00:24:06
    but not necessarily being midsize or Cc
  • 00:24:10
    or major size or
  • 00:24:13
    MCC so I'm telling you this for you to
  • 00:24:16
    probably understand better the situation
  • 00:24:18
    with this next example this this case
  • 00:24:21
    was a 60 years old male with principal
  • 00:24:24
    diagnosis of acute renal failure this
  • 00:24:28
    falls into the drg
  • 00:24:30
    684 which is renal failure without Cc or
  • 00:24:35
    MCC relative weight of this drg is
  • 00:24:40
    615 and the geometric length of the
  • 00:24:43
    state is 2.2 days and with an
  • 00:24:46
    approximate reimbursement of
  • 00:24:51
    $4500 the provider of this uh case later
  • 00:24:55
    on documents the patient has a comp the
  • 00:24:59
    compensation of his congestive heart
  • 00:25:02
    failure congestive heart failure is one
  • 00:25:05
    comorbidity and it's one of those
  • 00:25:07
    conditions on which they are not major
  • 00:25:10
    condition they are not midsize or CC
  • 00:25:14
    conditions CDI browes through the chart
  • 00:25:18
    and finds an Eco cardiogram showing low
  • 00:25:21
    ejection fraction and a BMP value of
  • 00:25:24
    more than
  • 00:25:26
    850 this this BM m p is supposed to be
  • 00:25:29
    not higher than 100 let's say and the
  • 00:25:33
    the ejection fraction should be at the
  • 00:25:35
    middle of the level between the being
  • 00:25:38
    low or
  • 00:25:39
    high um this BMP being high is telling
  • 00:25:44
    us that it might be an acute exageration
  • 00:25:47
    of a hard
  • 00:25:50
    situation um despite the excellent
  • 00:25:52
    treatment by the doctor and the patients
  • 00:25:56
    good response by the second day in the
  • 00:25:59
    hospital no documentation of the kind or
  • 00:26:02
    accurity of the heart failure has been
  • 00:26:05
    documented um this this situation is
  • 00:26:08
    quite often you see it quite often uh
  • 00:26:12
    the patient comes into the hospital the
  • 00:26:13
    doctor has a lot of things on his plate
  • 00:26:17
    and he's giving him he's treating the
  • 00:26:20
    patient for
  • 00:26:21
    CHF and the only situation and you know
  • 00:26:25
    that the patient the doctor is been
  • 00:26:26
    successful the only situation he is not
  • 00:26:29
    giving us the first and last name of the
  • 00:26:32
    of my
  • 00:26:33
    CHF
  • 00:26:35
    and you know at this stage as I said
  • 00:26:38
    before there is no documentation on the
  • 00:26:40
    kind and Acuity of the heart
  • 00:26:43
    failure okay the CDI specialist deploys
  • 00:26:47
    a query and the attending physician
  • 00:26:49
    documents acute and chronic heart
  • 00:26:53
    failure he has provided us with a middle
  • 00:26:56
    and last name to our heart failure and
  • 00:26:58
    our drg now becomes drg 682 which is
  • 00:27:02
    renal failure with MCC this this acute
  • 00:27:07
    on chronic a systolic heart failure is
  • 00:27:10
    an
  • 00:27:11
    MCC and the relative weight now is 1.
  • 00:27:14
    478 and the elos is
  • 00:27:17
    4.3 it went up from uh
  • 00:27:22
    615 and the gml being 2.2 and going up
  • 00:27:27
    to 1 478 and the OS
  • 00:27:32
    4.3 the higher relative weight the
  • 00:27:35
    higher glos are representing a higher
  • 00:27:38
    severity of illness of our patient this
  • 00:27:41
    patient requires increased resources and
  • 00:27:44
    the overall reimbursement for this drg
  • 00:27:46
    is approximately $5,000 more than the
  • 00:27:50
    drg
  • 00:27:53
    684 I have another example for you this
  • 00:27:57
    was the case of a 69 years old female
  • 00:28:01
    who was admitted with a principal
  • 00:28:02
    diagnosis of acute
  • 00:28:04
    pneumonia with hypertension
  • 00:28:07
    COPD acute kidney injury and alter
  • 00:28:11
    mental status all of these are the
  • 00:28:14
    comorbidities and you can see the
  • 00:28:17
    AKA which is acute renal failure also is
  • 00:28:21
    bolded meaning that uh this is a a cc
  • 00:28:25
    this is a midsize condition
  • 00:28:28
    uh when he comes in we we establish the
  • 00:28:32
    the work in the as being 194 pneumonia
  • 00:28:36
    and puracy with CC the weight is
  • 00:28:40
    863 and the OS is 2.6 with a
  • 00:28:44
    reimbursement of approximately
  • 00:28:48
    5547 upon revision of the chart by the
  • 00:28:51
    CDI they found documentation of history
  • 00:28:55
    of
  • 00:28:55
    dementia probable delirium
  • 00:28:58
    and a neurology note stated uh probably
  • 00:29:02
    in self
  • 00:29:04
    aop the attendant attending provider
  • 00:29:08
    documents alter mental status is
  • 00:29:11
    improving in a progress
  • 00:29:14
    note um like to say something for you
  • 00:29:18
    guys to understand why what the term
  • 00:29:20
    isopathy is when when you get a patient
  • 00:29:24
    that um comes in with uh another
  • 00:29:28
    alteration of his metabolic system uh
  • 00:29:32
    sometimes in this case I mean the
  • 00:29:34
    patient got pneumonia and most likely
  • 00:29:37
    got dehydrated so he develop acute
  • 00:29:40
    kidney failure and while that happens uh
  • 00:29:45
    the patient might develop a little
  • 00:29:47
    driness a little alteration of his
  • 00:29:50
    mental
  • 00:29:51
    status and maybe like like low cognitive
  • 00:29:56
    function at at that time F so that and
  • 00:30:00
    then when they give this patient IV
  • 00:30:03
    Solutions and they start the treatment
  • 00:30:05
    for the most part the the mental stat
  • 00:30:08
    will come backs to normal that's the
  • 00:30:10
    typical case of an inal opathy and in
  • 00:30:13
    this case we are seeing here that the
  • 00:30:15
    attending provider said in a progress
  • 00:30:19
    note that his alter mental status is
  • 00:30:22
    improving at this stage there is some un
  • 00:30:25
    clear documentation of the alter mental
  • 00:30:27
    St
  • 00:30:28
    is it delirium is it enal opathy un
  • 00:30:32
    specified is it metabolic enal opathy so
  • 00:30:36
    a medical query is
  • 00:30:39
    necessary the CDI writes a non-leading
  • 00:30:42
    query for the clarification of the alter
  • 00:30:44
    mental status attendan physician reviews
  • 00:30:47
    the Lo documentation and selects the
  • 00:30:51
    option of metabolic andropathy which is
  • 00:30:55
    a major comorbid condition
  • 00:30:58
    again we have obtained a more precise
  • 00:31:01
    description of the patient alter meal
  • 00:31:04
    Styles metabolic inop as I was saying is
  • 00:31:07
    an MCC and our Dr now is 193 pneumonia
  • 00:31:12
    and puracy with MCC with a higher weight
  • 00:31:15
    is now 1.3 107 and the Y of
  • 00:31:19
    4.2 before we
  • 00:31:22
    got
  • 00:31:24
    863 and ym less of 2.6 with the
  • 00:31:29
    184 uh
  • 00:31:32
    VG in this case uh the weight and the
  • 00:31:36
    glos went up and again the higher
  • 00:31:38
    relative weight and the higher glos are
  • 00:31:41
    representing a higher severity of
  • 00:31:43
    illness of our patient this patient
  • 00:31:45
    requires increte resources and the
  • 00:31:47
    overall reimbursement for this drg is
  • 00:31:50
    approximately
  • 00:31:53
    8425 uh before we got 5546
  • 00:31:58
    doar of
  • 00:32:01
    reimbursement so those are the effects
  • 00:32:04
    of uh of implementing a good clinical
  • 00:32:07
    documentation improvement in our
  • 00:32:10
    practices um we're going to go to the
  • 00:32:12
    reimbursement side of it and I'm going
  • 00:32:15
    to give you a little anatomy of a drg
  • 00:32:19
    and the
  • 00:32:20
    ipps a drg stands for disease related
  • 00:32:24
    group and ipps is impatient prospective
  • 00:32:28
    payment
  • 00:32:30
    system IPS is a method of reimbursement
  • 00:32:34
    on which medicare payment is made based
  • 00:32:37
    on predetermined fixed amount each Dr
  • 00:32:42
    encompasses similar diagnosis and
  • 00:32:45
    interventions thought to incur similar
  • 00:32:48
    resources or cost a single drg is
  • 00:32:52
    assigned to categorize an impatient
  • 00:32:54
    Encounter of
  • 00:32:56
    care there are are two main drg systems
  • 00:33:00
    one of them is the
  • 00:33:01
    msdg medical severity drg that's the one
  • 00:33:05
    I was telling you at the beginning that
  • 00:33:07
    was implemented in 2007 by Medicare and
  • 00:33:11
    it's used by CMS to standarized
  • 00:33:14
    reimbursement of care provided to
  • 00:33:16
    Medicare beneficiaries as well as some
  • 00:33:19
    private
  • 00:33:20
    payers
  • 00:33:22
    apdg is a little bit more uh recent and
  • 00:33:26
    is known as all refine
  • 00:33:29
    drgs and and it is used by some State
  • 00:33:33
    meditate programs and private payers and
  • 00:33:37
    they use basically the same uh uh uh
  • 00:33:41
    system to implement their drgs but they
  • 00:33:44
    have an extra way of measuring the the
  • 00:33:48
    the like the severity of illness we have
  • 00:33:50
    four degrees like grade one is stage one
  • 00:33:55
    is minor uh two is mod rate and three is
  • 00:34:00
    Major and four is Extreme you know the
  • 00:34:04
    severity of illness uh whereas the
  • 00:34:07
    medical
  • 00:34:08
    Medicare
  • 00:34:10
    msdg it measures its aity through the uh
  • 00:34:16
    presence or not of CC's and
  • 00:34:20
    mcc's so bottom line the a drg is a
  • 00:34:24
    little bit more complete and CMS
  • 00:34:28
    is is is looking into coming to a system
  • 00:34:31
    in which uh they develop a model more
  • 00:34:36
    like the a APR
  • 00:34:40
    drg so what are the elements of reiners
  • 00:34:44
    as I showed them to you when at the
  • 00:34:46
    beginning of the presentation they are
  • 00:34:48
    the hospital Blended rate the gmlos or
  • 00:34:52
    geometric length of State the relative
  • 00:34:56
    weight the MS the RG assignment and the
  • 00:34:59
    case mix
  • 00:35:02
    index Hospital Blended
  • 00:35:05
    rate uh this is a hospital as specific
  • 00:35:08
    reimbursement rate associated with with
  • 00:35:12
    its unique patient populations to each
  • 00:35:15
    and separate hospital and this is like
  • 00:35:19
    the base rate of that
  • 00:35:21
    hospital and it is composed the hospital
  • 00:35:24
    Blended rates of a base rate Plus at
  • 00:35:27
    owns for local wage variations local
  • 00:35:31
    taxes if the the uh the hospital has
  • 00:35:35
    teaching capabilities meaning is
  • 00:35:38
    training residents or is training
  • 00:35:41
    nursing personnel and then is also
  • 00:35:45
    composed of hospitals with a
  • 00:35:47
    disproportionate share of indent
  • 00:35:50
    patients that's the hospital Blended
  • 00:35:52
    rate the
  • 00:35:54
    OS this is the national mean length of
  • 00:35:57
    State for a particular
  • 00:35:59
    mstg by excluding outlier cases the
  • 00:36:04
    reduces the effect of very high or low
  • 00:36:07
    values which would would bias the mean
  • 00:36:11
    if a straight or average arithmetic mean
  • 00:36:14
    is used the mlos is used to determine
  • 00:36:18
    perdm payment rate for patients transfer
  • 00:36:22
    to postacute care settings for a spe for
  • 00:36:24
    a specified msdrs
  • 00:36:27
    for for example if a patient is
  • 00:36:29
    transferred to another acute care
  • 00:36:31
    hospital before the OS is reached the
  • 00:36:34
    hospital is paid twice the perdm rate
  • 00:36:37
    for the first day of the stay and the
  • 00:36:40
    perdm uh for each subsequent day up to
  • 00:36:44
    the full msdg
  • 00:36:47
    amount relative
  • 00:36:49
    weight relative weight der from a
  • 00:36:52
    complicated combination combination of
  • 00:36:54
    length of State severity of illness
  • 00:36:58
    uh res resource utiliz utilization and
  • 00:37:02
    cost each drg has its a specific
  • 00:37:06
    value value of drg's weight varies
  • 00:37:09
    depending on different interaction with
  • 00:37:12
    comorbidities I have some examples for
  • 00:37:15
    you like the dg5 is a liver transplant
  • 00:37:19
    with
  • 00:37:19
    MCC uh this is a high weight drg the
  • 00:37:24
    weight is 10.43 90 and the Y is
  • 00:37:28
    approximately 15.3 days and the
  • 00:37:31
    reimbursement of a liver transplanted
  • 00:37:34
    patient is approximately
  • 00:37:38
    $6,250 have a drg
  • 00:37:41
    78 this is hypertensive andal opathy
  • 00:37:45
    with CC and the weight in this Dr is
  • 00:37:50
    1.57 17 the Yos is 3.2 with an
  • 00:37:55
    approximate reimbursement of 50
  • 00:37:58
    590 then we have the drg
  • 00:38:00
    313 which represent uh represents chest
  • 00:38:05
    pain the weight is 724 the glos is
  • 00:38:10
    1.7 with the approximate reimbursement
  • 00:38:13
    in
  • 00:38:17
    4246 how is the msdg assignment okay
  • 00:38:22
    they they are close to 1,000
  • 00:38:25
    Dr Dr assignment is driven by principal
  • 00:38:30
    diagnosis secondary diagnosis procedures
  • 00:38:34
    gender and this charge
  • 00:38:38
    Stacks case M mix index it is the
  • 00:38:42
    average of all drg weights for a
  • 00:38:45
    specific passion volume and time period
  • 00:38:48
    the CMA is proportional to reimbursement
  • 00:38:51
    and the overall severity of illness of a
  • 00:38:54
    patient
  • 00:38:55
    population alocum I might indicate might
  • 00:38:59
    indicate the are assignments that do not
  • 00:39:02
    adequately reflect theability of illness
  • 00:39:05
    the resources used to treat patients or
  • 00:39:09
    the quality of care
  • 00:39:11
    provided and I have some examples this
  • 00:39:13
    is the drg calculation this is the msdg
  • 00:39:18
    293 for heart failure and we have a
  • 00:39:21
    relative weight of 6
  • 00:39:24
    736 a hospital Blended rate
  • 00:39:27
    of 6,000 and an msdg payment of
  • 00:39:32
    4,042 a geometric length of stay of this
  • 00:39:36
    drg is approximately
  • 00:39:38
    2.5 days um this is a CMI representation
  • 00:39:44
    over time in this case you have a a time
  • 00:39:49
    period this is like the uh from 10
  • 00:39:53
    October of 2016 to September of 2017
  • 00:39:57
    17 um it's like like like U uh the
  • 00:40:02
    fiscal year 2016 and
  • 00:40:05
    2017 in this case uh they were
  • 00:40:08
    considering four different
  • 00:40:10
    drgs uh the 291 378
  • 00:40:14
    470 and they show the description this
  • 00:40:17
    is CHF with MCC uh 378 isg hmer with CC
  • 00:40:24
    470 ma major joint replacement with
  • 00:40:27
    which in this case is the higher weight
  • 00:40:29
    and the sepsis with MCC is the second in
  • 00:40:32
    in in being second
  • 00:40:36
    um higher weight with this
  • 00:40:40
    drgs and you have the number of this
  • 00:40:42
    Charge
  • 00:40:45
    cases and sorry about that in this case
  • 00:40:49
    this is the total is 92 patients
  • 00:40:53
    discharged you get the sum of all the
  • 00:40:56
    the the Rel weights and
  • 00:40:59
    then you calculate the CMI by dividing
  • 00:41:03
    the total total amount of the the
  • 00:41:05
    weights of the of the drgs by the
  • 00:41:08
    discharg cases and we got a a CMI of
  • 00:41:13
    1.62
  • 00:41:15
    6203 the reimbursement in this case is
  • 00:41:19
    calculated by multiplying the discharg
  • 00:41:22
    volume by the CMI by the Blended rate
  • 00:41:26
    and we get
  • 00:41:27
    the final uh amount that this hospital
  • 00:41:30
    is going to get which is
  • 00:41:33
    8,769 with 64 cents so as you can see I
  • 00:41:39
    mean integrating well our diagnosis and
  • 00:41:42
    our drgs is really really important to
  • 00:41:46
    obtain a a a a good and probably a high
  • 00:41:51
    high
  • 00:41:54
    reimbursement um I'm gonna I'm gonna
  • 00:41:56
    just go to the final summary of this
  • 00:41:59
    presentation after this review we can
  • 00:42:02
    summarize the benefits of clinical
  • 00:42:04
    documentation Integrity clear
  • 00:42:07
    documentation can have very positive
  • 00:42:10
    results for Hospital Revenue cycles and
  • 00:42:13
    offers an opportunity to improve coding
  • 00:42:16
    and maximize reimbursement a strong
  • 00:42:20
    revenue cycle rest on accurate timely
  • 00:42:24
    data as per a survey amount among CDI
  • 00:42:29
    Specialists the top barrier to
  • 00:42:31
    effectively implementing C CDI strategy
  • 00:42:34
    is a lack of understanding among staff
  • 00:42:37
    about a strong document documentation
  • 00:42:40
    practices back in
  • 00:42:43
    2016 there was a survey performed by the
  • 00:42:45
    Black Book Market Research in which they
  • 00:42:49
    found 90% of hospitals that had
  • 00:42:51
    implemented CDI had earned at least 1
  • 00:42:56
    million more in healthcare revenue and
  • 00:42:59
    claims
  • 00:43:01
    reimbursement after implementing CDI
  • 00:43:04
    Arizona Bas Summit Healthcare Regional
  • 00:43:06
    Medical Center increased the
  • 00:43:08
    organization CMI by 20% with MCC
  • 00:43:12
    capturing Rising 37% and CC capturing
  • 00:43:17
    22.8% the case makes case mix index an
  • 00:43:21
    additional diagnosis capture translated
  • 00:43:24
    to over 558,000 more Revenue in just a
  • 00:43:28
    few
  • 00:43:29
    months health systems are transforming
  • 00:43:32
    to a more complex datadriven value based
  • 00:43:36
    reimbursement model as I was telling you
  • 00:43:37
    a little while ago a system of this
  • 00:43:40
    nature demands clear evident based
  • 00:43:43
    documentation which needs whole
  • 00:43:46
    Integrity of the health provider
  • 00:43:48
    diagnosis and therapeutic approaches to
  • 00:43:52
    ensure not only a healthy patient
  • 00:43:54
    population but a whole healthy and
  • 00:43:56
    strong
  • 00:43:57
    an improved revenue
  • 00:44:00
    cycle uh thank you so much and I'm going
  • 00:44:04
    to go to the question and answer
  • 00:44:11
    section that was great thanks alandro
  • 00:44:13
    would you like me to read the questions
  • 00:44:15
    for you yes defitely so first one did
  • 00:44:19
    diagnosis Related Group Change to
  • 00:44:22
    disease related
  • 00:44:24
    group can you repeat the question yeah
  • 00:44:27
    did diagnosis Related Group Change to
  • 00:44:31
    disease related
  • 00:44:33
    group
  • 00:44:37
    um it's basically the
  • 00:44:40
    same the Dr is diagnosis related gr
  • 00:44:44
    that's that's the the the drg is is is
  • 00:44:47
    the
  • 00:44:48
    abbreviated
  • 00:44:50
    um part but this the diagnosis Related
  • 00:44:53
    Group is they are the same thing okay
  • 00:44:57
    great and then next question how do
  • 00:45:00
    hospitals identify their per DM rate for
  • 00:45:04
    transfer drg payments okay that's that's
  • 00:45:07
    a good question um there are part of the
  • 00:45:12
    the integration of a
  • 00:45:14
    drg uh is identifying what is the
  • 00:45:18
    discharge status of
  • 00:45:21
    the of the case and if we look at the
  • 00:45:26
    list of the
  • 00:45:27
    drgs there are some of them that are
  • 00:45:31
    Post Acute Care
  • 00:45:33
    drgs and so when that happens you have
  • 00:45:38
    to do a complete
  • 00:45:40
    recalculation of the reimbursement I
  • 00:45:43
    mean some of the uh some of the um
  • 00:45:46
    postacute care uh drgs I'm going to give
  • 00:45:50
    you some examples and it's like a
  • 00:45:53
    intracranial hemor or C inart with MCC
  • 00:45:58
    that that is a a a postacute transfer DG
  • 00:46:02
    so there is a list and when when you
  • 00:46:05
    find some of those uh you have to
  • 00:46:09
    recalculate the reimbursement for the
  • 00:46:10
    hospital in other words the hospital who
  • 00:46:13
    is receiving the payment to continue the
  • 00:46:15
    treatment is going to receive the higher
  • 00:46:19
    reimbursement
  • 00:46:21
    great um we actually don't have any more
  • 00:46:25
    questions right now okay so oh one more
  • 00:46:29
    just came in how do you handle hard POA
  • 00:46:33
    and HAC
  • 00:46:35
    queries uh another really important uh
  • 00:46:40
    question uh when we do our our
  • 00:46:44
    analysis we have to to look at the
  • 00:46:47
    present on admission
  • 00:46:49
    indicator um there are some conditions
  • 00:46:53
    that uh uh if they are not non admission
  • 00:46:58
    and if they are Hospital acquired
  • 00:47:01
    conditions Medicare is not going to pay
  • 00:47:03
    for them and you know you have to really
  • 00:47:07
    really and carefully look at the person
  • 00:47:10
    on admission indicator of each claim
  • 00:47:13
    that's an excellent question thank
  • 00:47:16
    you great what's the number one oh sorry
  • 00:47:20
    go ahead yeah and that that's especially
  • 00:47:23
    important when you have when you're
  • 00:47:25
    dealing with like CC or mcc's which
  • 00:47:29
    typically are paid at a higher rate but
  • 00:47:32
    if that if that condition is H is
  • 00:47:36
    present is not present on admission it
  • 00:47:39
    means that probably the hospital didn't
  • 00:47:41
    take good care of of some general uh uh
  • 00:47:45
    measurements to take care of the patient
  • 00:47:47
    so it might be penalized with less
  • 00:47:50
    reimbursement great what's the number
  • 00:47:53
    one strategy to increasing CC and MCC
  • 00:47:56
    capture
  • 00:47:58
    rates um increasing CC and MCC capture
  • 00:48:02
    rates um we go back to um to doing a
  • 00:48:08
    good clinical documentation practices
  • 00:48:11
    and you know the CDI specialist uh have
  • 00:48:15
    to read sometimes in between the lines
  • 00:48:18
    and let's say you have a patient with a
  • 00:48:22
    cerebal vascular accident and you know
  • 00:48:26
    part of the the the the um Therapeutics
  • 00:48:29
    on part of the diagnostic
  • 00:48:33
    uh procedures of this Cas is just let's
  • 00:48:37
    say getting an
  • 00:48:38
    MRI we have to we as cdis have to look
  • 00:48:41
    carefully at the the report of the of
  • 00:48:44
    the um Mite sometimes the Mite might say
  • 00:48:49
    there is an area of vasogenic Edema and
  • 00:48:53
    the doctor is giving us the diagnosis of
  • 00:48:55
    CVA but is not telling us uh the patient
  • 00:49:00
    got uh cerebral edema so a query is an
  • 00:49:04
    how to an automatic and and an immediate
  • 00:49:07
    solution of trying to document that
  • 00:49:10
    diagnosis the coders or the cdis
  • 00:49:13
    especially the coders they cannot
  • 00:49:15
    capture a diagnosis from a a radiology
  • 00:49:19
    stud so we have to quer the Phan for he
  • 00:49:21
    to validate that hidden
  • 00:49:24
    diagnosis so that's a way of just being
  • 00:49:27
    careful with our reviewing of
  • 00:49:30
    documentation is a way of increasing the
  • 00:49:32
    number of CC's and
  • 00:49:35
    mcc's great another question how do you
  • 00:49:39
    get the doctors to better document this
  • 00:49:41
    is a big
  • 00:49:42
    problem it is and my my solution
  • 00:49:46
    throughout my my my my years of
  • 00:49:50
    experience um what I try to do is
  • 00:49:53
    approaching the the the the
  • 00:49:55
    practitioners in a very subtle way uh
  • 00:49:59
    number one
  • 00:50:01
    uh making them realize that we are
  • 00:50:04
    acting as as an ally of him you know we
  • 00:50:08
    are trying for him to look better by
  • 00:50:11
    integrating uh their diagnosis in in in
  • 00:50:15
    in a in a best fashionable way um
  • 00:50:19
    Physicians have a lot in in in in into
  • 00:50:23
    their plates and you know rece this
  • 00:50:27
    silly query sometimes is like anation
  • 00:50:29
    for them but if you show them that by
  • 00:50:32
    doing that his or her profile is going
  • 00:50:35
    to look better that might be a reason to
  • 00:50:39
    stimulate him into documented
  • 00:50:42
    documenting better their their
  • 00:50:47
    cases okay we have no other questions at
  • 00:50:51
    this time so I can go ahead and start my
  • 00:50:55
    just my closing remarks and if any other
  • 00:50:56
    questions come up we still have a couple
  • 00:50:58
    couple more minutes so just a reminder
  • 00:51:01
    that after the presentation today by the
  • 00:51:03
    end of the day the ceu certificates and
  • 00:51:08
    the link to the presentation recording
  • 00:51:10
    and slides will be sent out to you over
  • 00:51:13
    email so look look out for those just by
  • 00:51:15
    end of day
  • 00:51:17
    today and if you have any other
  • 00:51:20
    questions you can always email us um
  • 00:51:23
    we'd be happy to answer those for you
  • 00:51:25
    and I think that all and we still have
  • 00:51:27
    no questions so um I think we can go
  • 00:51:31
    ahead and close it
  • 00:51:32
    up so thanks so much Alejandra for
  • 00:51:34
    presenting for us today was great uh
  • 00:51:36
    thank you so much really appreciate yeah
  • 00:51:40
    thank you thanks
  • 00:51:42
    everybody bye bye Marine bye thank you
Etiquetas
  • CDI
  • Clinical Documentation
  • Reimbursement
  • Healthcare
  • Coding
  • MS-DRG
  • APR-DRG
  • Documentation Practices
  • Patient Care
  • Revenue Cycle