How to Make Money So Fast It Feels ILLEGAL
Resumen
TLDRMotho enoa o arolelana boiphihlelo ba hae ba ho etsa chelete e ngata ho feta baetapele ba bang ba likhamphani tse kholo nakong e khuts'oane. O boletse hore thuto ea bohlokoa ke ho utloisisa 'value equation,' moo o fanang ka boleng bo abarabetseng ho feta chelete e lefiloang ke bareki. Ka ho khetholla lintlha tse kang sepheo se seholo sa bareki, monyetla oa katleho, nako e hlokahalang, le boiteko bo hlokahalang, o ile a etsa hore khoebo ea hae e atlehe ka matla. O totobatsa bohlokoa ba ho fana ka chelete kapele ho lefa litšenyehelo le ho qala papatso, e leng leano le matla ho fumana bareki ba bacha le ho boloka bareki ba teng.
Para llevar
- 💡 Utloisisa bohlokoa ba ho theha boleng ho bareki ba hao.
- 🔑 Etsa bonnete ba hore lihlahisoa kapa litšebeletso li fihla litebello.
- 📈 U lokela ho hlahisa chelete kapele ho lefa litšenyehelo tsa khoebo.
- 🤝 Ho boloka bareki ba teng ho bohlokoa haholo ho fapana le ho fumana ba bacha.
- 📊 Papatso e nang le phello e ka holisa khoebo ka matla.
- 💰 Ho eketsa boleng ho sehlahisoa kapa tšebeletso ea hau ho tlisa phaello e eketsehileng.
- 🕒 Nka khato ea ho fokotsa nako pakeng tsa ho rekisoa le tefo.
- 🎯 Tseba 'hyper buying cycle' ea bareki ho etsa hore thekiso e atlehe.
- 🛠️ Ntlafatsa leano la ho tsamaisa khoebo hore le fane ka boleng.
- 💼 Sebetsa ka hloko 'me o loantše matšoenyeho a kotsi a kotsi e tlase khaontareng.
Cronología
- 00:00:00 - 00:05:00
Mokhoa oa mantlha oa ho fumana phaello e potlakileng ke ho utloisisa boleng ba ho etsa chelete le puisano le boleng, mohlala o tsamaeang le sebopeho sa tebello ea ho etsa phaello, nako le boiteko boo motho a lokelang ho bo kenya.
- 00:05:00 - 00:10:00
Ho fapana le ho beha theko ea hau holim'a litšenyehelo, beha theko ea hau holim'a boleng boo u bo fang. Lekhalo la mofuta oa tafole ea lb, ka lebaka la ho etsa qeto e fosahetseng ka mabapi le boleng.
- 00:10:00 - 00:15:00
Ha o rekisa lihlahisoa kapa litšebeletso, ela hloko ho nka monyetla ka ho fumana khoebo ka fumana chelete kapele ka ketsahalo ea phetoho ea chelete, kahoo o ka etsa chelete kapele ntle le bothata ba lichelete ka banka e le lerole.
- 00:15:00 - 00:20:00
Khaso e lebisitsoeng ke ho qoba ho ba le mefokolo ea lichelete ka ho ntlafatsa mekhoa ea ho theha bareki kapa bareki likhoebong tsa hau, 'me u se ke ua ba le bothata ba ho ba fumana.
- 00:20:00 - 00:25:00
Reka bareki ka chelete ea bona, empa u e sebelise ho fumana bareki ba bang - sena ke se bitsoang Acquisition Financing ea moreki. Ha litjeo li le sieo, chelete e se na qobello.
- 00:25:00 - 00:30:00
Se ke oa rekisa ho feta seo bareki ba batlang ho se reka bothateng ba theknoloji bo sa lumellaneng ka potlako le theko tlase hore bareki ba rekisoa ka theko e tlase.
- 00:30:00 - 00:35:00
Khōlo ea ka e qalile ka ho fana ka litšebeletso tsa ho fokotsa boima ba 'mele, ho hapa bareki ka morero oa tlhōlo ea libeke tse tšeletseng, 'me ho nepahetse le ho sa khonehe ho hahuoa ka sebopeho sa fokolang, empa feela ka bareki ba chenchang bana ka ho sebelisa chelete ea bona bakeng sa menyetla e latelang.
- 00:35:00 - 00:40:53
Qetellong, phetoho ea khōlo e ka ba ka chelete e ngata ka ho etsa joalo, ho rekisa ho bareki ba tloaelehileng le barapeling, ka ho khutlela kapele.
Mapa mental
Vídeo de preguntas y respuestas
Mokhoa oa ho etsa chelete o potlakang ke ofe o buuoang videong ee?
E 'ngoe ea mekhoa e buuoang ke ho utloisisa le ho sebelisa equation ea boleng moo u fanang ka ntho e nang le boleng ho feta eo bareki ba e lefang.
Tšilafalo ea chelete e potlakileng ke efe?
Ke ho etsa khoebo ka tsela eo bareki ba bapisang chelete ea bona ho uena kapele ka hohle. Sena se kenyelletsa ho etsa hore bareki ba sebelise chelete e ngata mathoasong moo ho khonahallang.
Phapang ke efe pakeng tsa 'recurring' le 'reoccurring'?
'Recurring' e bolela litšebeletso tse lefuoang ka teka-tekano e sa khaotseng joalo ka Netflix, ha 'reoccurring' e bolela bareki ba etsang thekiso khafetsa empa e sa folesele e le maemo.
Bohlokoa ba ho hlahisa boleng bo boletsoeng ke bofe?
Ho hlahisa boleng ho buuoa ka ho fana ka thepa kapa litšebeletso tse fetisang litebello tsa bareki, ho fokotsa kotsi, ho etsa hore ho be bonolo le kapele ho lula bophelo bo se na mathata.
Na ho khoneha ho fana ka litšebeletso ka litšenyehelo tse tlase 'me ho asymmetrical ka phaello e kholo?
Ho joalo, empa u tlameha ho sebelisa 'value equation' ho etsa bonnete ba hore boleng ba sehlahisoa bo fetisa litebello tsa bareki, bao ba tla ikemiselitse ho lefa haholo.
Ke hobaneng ha ho le thata ho boloka bareki?
Hobane lik'hamphani tse ngata li tsepamisitse maikutlo a tsona ho hohela bareki ba bacha ho e-na le ho nts'etsapele le ho boloka kamano le bareki ba teng.
Ver más resúmenes de vídeos
- 00:00:00you guys want to hear something
- 00:00:00absolutely insane I made more in a year
- 00:00:03than the CEOs of McDonald's Ford
- 00:00:06Motorola Yahoo and Ikea combined as a
- 00:00:10kid in my 20s believe me no one was more
- 00:00:13surprised than me and so I'm going to
- 00:00:16show you how to make money so fast it
- 00:00:19feels illegal the first way to make
- 00:00:21money so fast it feels illegal is to
- 00:00:23understand value creation I want to tell
- 00:00:25you a story I sent my father a picture
- 00:00:28of our largest annual event that we held
- 00:00:31in our company which licensed to gym
- 00:00:32owners um we had a room of 700 plus
- 00:00:35people and he said oh that's awesome
- 00:00:37that's so many people uh how much did
- 00:00:39they pay to be there and I said $42,000
- 00:00:42a year and he said oh my God he said do
- 00:00:45they know that they're paying that much
- 00:00:46and I was like yeah they're aware it's
- 00:00:48not like I'm magically siphoning money
- 00:00:49from their accounts and um it was like
- 00:00:53okay uh now rather than respond and be
- 00:00:55like really you know mean about it I was
- 00:00:57like well let's walk through this I said
- 00:01:00if you were able to pay a dollar and get
- 00:01:03$5 back would you do it and he's like
- 00:01:06well it would depend I said it would
- 00:01:08depend on what he said well what's the
- 00:01:10what's the likelihood that the five to
- 00:01:12one actually happens I said that's just
- 00:01:14the average so some people are below
- 00:01:16average some people are about aage he
- 00:01:17like okay that feels like a fair bet
- 00:01:19well what would I need to do I was like
- 00:01:22great question you'd have to dedicate
- 00:01:24probably 10 plus hours a week to fully
- 00:01:26kind of implementing a new model within
- 00:01:28your business he was like
- 00:01:30okay how long would it take between when
- 00:01:32I started and when I got those types of
- 00:01:34results and I said about a year he was
- 00:01:36like okay well then yeah I think I would
- 00:01:40do it and so that thought process was
- 00:01:43kind of the first big unlock to making
- 00:01:46so much money that it should feel
- 00:01:48illegal which is that you can't sell out
- 00:01:50of your wallet you have to sell off of
- 00:01:53the value that you're creating for
- 00:01:54someone else we were able to charge
- 00:01:56significantly more and profit
- 00:01:58significantly more than everybody else
- 00:01:59in my space and so everyone else in my
- 00:02:02space was charging literally a tenth of
- 00:02:05what I was able to charge or I prefer to
- 00:02:08say command from the marketplace and the
- 00:02:11reason that was able to happen was
- 00:02:12because I Ed something called the value
- 00:02:14equation all right and so the value
- 00:02:15equation has four components and I'm not
- 00:02:16going to go super deep on it but I'll
- 00:02:18just walk you through it real quick so
- 00:02:19you've got the dream
- 00:02:21outcome which is what's the big thing
- 00:02:23that people want so in this instance
- 00:02:25it'd be they want to make more money in
- 00:02:26their gym they might want to lose weight
- 00:02:28they might want to have a fixed their
- 00:02:30relationship they might want to look
- 00:02:31cool in front of their friends whatever
- 00:02:33the next is the perceived likelihood of
- 00:02:35achievement or the equal opposite of
- 00:02:36that is risk How likely is it that when
- 00:02:38I buy this thing I get what I want which
- 00:02:40when he asked the question well How
- 00:02:42likely is it this is what he's teasing
- 00:02:44out the next question is time how long
- 00:02:48is it going to take between when I start
- 00:02:51and when I get and the longer that is
- 00:02:53the less valuable the thing is and then
- 00:02:56you have effort and sacrifice which is
- 00:02:58how hard am I going to have to try what
- 00:03:01am I going to have to start doing that I
- 00:03:02don't want to do or stop doing that I do
- 00:03:04want to do to be clear the reason that I
- 00:03:06I made this value equation is because
- 00:03:08for so long many people and you probably
- 00:03:10heard them in conent are like provide
- 00:03:11value create value but I was like what
- 00:03:13does this even mean how does one create
- 00:03:15value and so I set out to try and figure
- 00:03:17out what makes me want to buy stuff and
- 00:03:19so in a hypothetical example you'd want
- 00:03:21something that would be immediate it
- 00:03:23would be no effort it would be
- 00:03:25guaranteed and it would be exactly what
- 00:03:26they want the way they want it that
- 00:03:28would be the most valuable version of
- 00:03:30whatever you could sell and then you
- 00:03:32would say let's say that our average is
- 00:03:34$100,000 of value all right now in a B2B
- 00:03:36setting it might literally be that
- 00:03:38because it's a monetary outcome and if
- 00:03:39it's a B to C setting selling to
- 00:03:41Consumers then we have to abstract the
- 00:03:43value of what fitting back into your
- 00:03:45high school GS is worth to you or
- 00:03:47looking good on prom night or just
- 00:03:48feeling good every single day whatever
- 00:03:51but we have this Roi uh and then we have
- 00:03:54some sort of discount that we're going
- 00:03:56to apply to it which accommodates risk
- 00:04:00right one is it's in the future I would
- 00:04:02pay less for something that is uh that
- 00:04:04is guaranteed and immediate then not
- 00:04:06guaranteed and at a delay so let's say I
- 00:04:08sell tables right so this is a retail
- 00:04:10product and you get you would
- 00:04:11immediately think oh this is probably
- 00:04:13highly commoditized well I'm not so sure
- 00:04:16think about it on the lowest end you can
- 00:04:18buy a foldout plastic table from uh
- 00:04:21Lowe's or Home Depot for probably 50 or
- 00:04:24100 bucks I haven't checked plastic
- 00:04:26table pricing recently on the flip side
- 00:04:28you can buy a
- 00:04:30$20,000 handcarved wood table both of
- 00:04:33them allow you to put stuff on top of it
- 00:04:35and eat right and so the idea is how can
- 00:04:38we position our thing separately from
- 00:04:41other people now if the dream outcome
- 00:04:43for that table is not okay I just need
- 00:04:45to have something that I could put stuff
- 00:04:46on top of the dream outcome might be
- 00:04:48when people walk into my home they feel
- 00:04:50immediately impressed so now we're
- 00:04:51actually relating this to status so this
- 00:04:53is a business because B2B is actually
- 00:04:55pretty easy it's just this is how much
- 00:04:56money it is and then the rest of your
- 00:04:57time is trying to make it easier for
- 00:04:59them less risky um and faster business
- 00:05:02consumer sometimes you need to spend a
- 00:05:03little bit more time on translating what
- 00:05:06this status increase might mean for them
- 00:05:08and how meaningful that is or the
- 00:05:10reverse how terrible and painful it's
- 00:05:12been to lack this status right and so if
- 00:05:14we have this big expensive nice table
- 00:05:16then we say okay here's the status now
- 00:05:18the risk of this not happening this is
- 00:05:20where we might show trends of this being
- 00:05:21a hot thing that many people understand
- 00:05:23the value of so the risk of them not
- 00:05:25getting the status is lowered the time
- 00:05:27is like hey I can have this at your
- 00:05:29house by the end of today that would be
- 00:05:31something like wow this could happen
- 00:05:32right in time for this dinner party I
- 00:05:33have or my boss is coming to my house
- 00:05:35and then effort and sacrifices don't
- 00:05:36worry we have a white glove service that
- 00:05:38we'll make sure that we can fit it into
- 00:05:40your doorways even though it's this
- 00:05:41massive thing and we will assemble it
- 00:05:43there for you you just need to say yes
- 00:05:45right now and it will be there by the
- 00:05:46end of the night and you can have dinner
- 00:05:47on it when you have your guest tomorrow
- 00:05:50right now we've tied them buying to all
- 00:05:52of the value components to getting them
- 00:05:54to then be willing to spend $20,000
- 00:05:57because it's not about the wood it's not
- 00:05:58about the table it's about how much
- 00:06:00status is worth to them within this
- 00:06:02context and they get to keep it forever
- 00:06:04right and so this is how we have to
- 00:06:06unpack what we're selling so that many
- 00:06:08of you are selling tables and pricing
- 00:06:11like it's a plastic table but you're
- 00:06:12then trying to half do the work but then
- 00:06:14you can't make the margins work with the
- 00:06:15white glove because people say I only
- 00:06:17want to pay $100 like well I would
- 00:06:18deliver it and they're like oh I have to
- 00:06:20assemble this too and all of a sudden
- 00:06:21they're they're combating you when if
- 00:06:23you just had charged more and positioned
- 00:06:25it differently you could then give them
- 00:06:27all these other things that they want
- 00:06:28anyway and the reason this is so
- 00:06:29important is that price is the single
- 00:06:31largest lever on profit so let's say
- 00:06:33we've got a before all right which is
- 00:06:35that you sell your tables all right and
- 00:06:37you've got an after this obviously works
- 00:06:39for services or whatever else you sell
- 00:06:40all right and so let's say you charge
- 00:06:42$100 for your table and your cost uh for
- 00:06:45that table is uh is I'll be extreme here
- 00:06:49we'll say it's $50 okay now let's say
- 00:06:52that you have other costs like marketing
- 00:06:54and sales and other stuff like that that
- 00:06:56amounts to $30 all right so that means
- 00:06:58that your net profit is going to be 20
- 00:07:00bucks when you sell a table gross profit
- 00:07:02is 50 net profits 20 okay now let's say
- 00:07:05that we reposition our table as this
- 00:07:08amazingly valuable thing that is now a
- 00:07:10$1,000 table okay now our cost on this
- 00:07:14the table itself might be 50 but let's
- 00:07:15say we include some of those perks let's
- 00:07:17say we've got the hand delivery uh and
- 00:07:19things like that okay well let's say
- 00:07:20that the delivery is going to be another
- 00:07:22$200 uh for one of your guys to go out
- 00:07:24there uh and and use the truck gas
- 00:07:27whatever so now we got $250 here okay
- 00:07:29okay got it and then the other costs
- 00:07:31maybe maybe your cost of uh sales goes
- 00:07:33up a little bit to sell this you got to
- 00:07:34get more leads okay so we'll call it 130
- 00:07:37all right so now what are we actually
- 00:07:39making in net profit for this table so
- 00:07:41we got 3 380 okay I wish I had done
- 00:07:44easier math but I think it's 620 here
- 00:07:46all right so $620 in profit and so this
- 00:07:50is how you can get unreasonably wealthy
- 00:07:53in a very short period of time by simply
- 00:07:55repositioning what you sell based on the
- 00:07:58value provide someone else rather than
- 00:07:59the
- 00:08:00cost that it costs you and so to put
- 00:08:03this in context this is a 31x increase
- 00:08:06in profit and so I I'll tell you this
- 00:08:08quick story there was a guy that was in
- 00:08:10the same exact space as me that paid me
- 00:08:11for a Consulting day years ago and when
- 00:08:14I looked at his numbers what was
- 00:08:15fascinating was that he was actually
- 00:08:17selling the same amount of people per
- 00:08:18month as I was and so he was spending
- 00:08:20the same amount of marketing he was had
- 00:08:22the same number of sales guys and he was
- 00:08:23closing roughly the same amount as we
- 00:08:25were and so what what was interesting
- 00:08:27about this and this was a massive lesson
- 00:08:28that I learned is that CAC or the cost
- 00:08:30of getting a new customer in an industry
- 00:08:32as long as you're proficient at
- 00:08:34marketing more or less is actually not
- 00:08:36that different um that you'd be
- 00:08:38surprised I look at a zillion companies
- 00:08:40every year and between Industries like a
- 00:08:42local plumber and another local plumber
- 00:08:43it's not going to be that different and
- 00:08:45so the big difference though is that we
- 00:08:48were able to make somewhere in the
- 00:08:49neighborhood of about eight times uh
- 00:08:51more money per customer than this guy
- 00:08:53was but here's the crazy part we were
- 00:08:56making somewhere near of 50 times more
- 00:08:58profit and it's because of this so we
- 00:09:00had eight times more money but then it
- 00:09:02resulted in so remember this is just
- 00:09:04this is a 10x right so this is a 10x
- 00:09:06increase in price but it resulted in a
- 00:09:0831x increase in profit and so this is
- 00:09:11why price is such a strong lever on how
- 00:09:13much you make now where it gets
- 00:09:15competitive is if somebody else can do
- 00:09:16something just like you and do it for
- 00:09:18less but there was a I think a Mackenzie
- 00:09:21survey where they looked at uh a number
- 00:09:24of companies and 85% of them competed on
- 00:09:28price and only 1% of them won on price
- 00:09:31so it's literally the worst possible
- 00:09:33strategy you can have because there's
- 00:09:35only one person who wins lowest price
- 00:09:37Dan Kennedy said this famously there's
- 00:09:39no reward you get for being the second
- 00:09:41cheapest competitor you just lose a lot
- 00:09:43of money right and so there is however a
- 00:09:47benefit to being the most expensive
- 00:09:49person and that's going to be a direct
- 00:09:51correlation to the amount of value that
- 00:09:53you can provide any individual person
- 00:09:56and so again it's about thinking how
- 00:09:58much is this worth and then can I
- 00:10:00deliver it to them and can I eliminate
- 00:10:02the risk make it faster and make it
- 00:10:04easier for them so that I can get less
- 00:10:07discount on the value that I think it
- 00:10:08can provide that person now the 2011
- 00:10:10version of this is selling out of their
- 00:10:12future Wallet not today's wallet and
- 00:10:15then the ways that we pull apart that
- 00:10:18value so let's say it's a $100,000 of
- 00:10:20value there's going to be a discount
- 00:10:22that's going to be apply to that
- 00:10:23$100,000 based on How likely it is which
- 00:10:26is the risk it's going to be based on
- 00:10:28how long it's going to take which is the
- 00:10:30time it's going to be how how easy it is
- 00:10:32how much work they're going to have to
- 00:10:34put in and then fundamentally the dream
- 00:10:36outcome which if they want to make more
- 00:10:37money that one's clear now if you have a
- 00:10:39b Toc business a business consumer
- 00:10:41business then you have to translate what
- 00:10:43looking amazing On Prom Night means to
- 00:10:45someone financially or how much pain
- 00:10:48they've been in for not having the
- 00:10:49specific solution in their life and so
- 00:10:52if I buy stuff and it gets to me faster
- 00:10:54I'm willing to pay more for it if
- 00:10:55someone I buy stuff and they guarantee
- 00:10:57it or they make it risk-free or they
- 00:10:58show me tons of proof I'm more likely to
- 00:11:00pay for it and pay more for it if
- 00:11:02someone says oh you don't have to do
- 00:11:04anything versus you have a ton of work
- 00:11:05associated with it I'm more willing to
- 00:11:07pay for it and then the dream outcome is
- 00:11:08just making sure that I actually want
- 00:11:10this thing versus something else and so
- 00:11:12this actually operationalizes what we
- 00:11:13can do as business owners how do we make
- 00:11:14it faster how do we make it easier how
- 00:11:16do we make it risk-free and deliver it
- 00:11:17the way they want it so that was the
- 00:11:20first of the three kind of beliefs that
- 00:11:22I had to break in order to make crazy
- 00:11:23money in my 20s the second way to make
- 00:11:26money so fast it feels illegal is to
- 00:11:28sell in a fast cash conversion cycle if
- 00:11:31you don't know what that is I'll explain
- 00:11:32it right now this is what allowed me to
- 00:11:34have $1,000 in my bank account in
- 00:11:37December of
- 00:11:392016 I had a th000 bucks in my bank
- 00:11:41account after losing everything for the
- 00:11:43second time uh actually that was the
- 00:11:44first time I lost everything and then I
- 00:11:46lost everything again I think three
- 00:11:47months later so just figuratively
- 00:11:50imagine I didn't have a lot of money now
- 00:11:5210 months later I was able to put in $10
- 00:11:54million in sales and bake I think
- 00:11:57something probably close to Six Million
- 00:11:58in profit all right now here's the crazy
- 00:12:01part is that how can you get this to
- 00:12:04equate to $10
- 00:12:06million in such a short period of time
- 00:12:09well the first thing is we got 100 to1
- 00:12:13return on our advertising and so every
- 00:12:15dollar that I put in so I put I put
- 00:12:16$1,000 in ads I made $100,000 and then I
- 00:12:19put that $100,000 into ads and I made 10
- 00:12:23million and that is fundamentally what
- 00:12:25happened and so the constraint of the
- 00:12:26business no longer was acquisition but
- 00:12:28the reason
- 00:12:29that was not the constraint meaning it
- 00:12:30wasn't the thing that blocked me from
- 00:12:32growing was that we had figured out
- 00:12:34something that I call client finan
- 00:12:36acquisition which is just a fancy way of
- 00:12:38saying using your customers money as a
- 00:12:40loan to get more customers so let me
- 00:12:42explain so if someone walks into your
- 00:12:44business right today and let's say it
- 00:12:47cost you $100 in marketing to get them
- 00:12:48to buy something from you all right just
- 00:12:50keep it really simple so it cost me $100
- 00:12:52to get this guy now let's say that my
- 00:12:55thing costs
- 00:12:56$100 okay now you think oh I grw even
- 00:12:59but that thing just like the table is
- 00:13:01not going to be 100% margin not likely
- 00:13:03and so if it's like the table then I
- 00:13:05only make plus 50 on this but I minus
- 00:13:08100 because I had to pay this 100 to get
- 00:13:10them in the door so I'm actually 50
- 00:13:13right now for my first transaction now
- 00:13:15should I do this transaction um unless I
- 00:13:18have something else to sell not really
- 00:13:19because it means I'm spending 100 to
- 00:13:20make 50 bad deal now if this person's
- 00:13:23going to spend three or four more times
- 00:13:24over the next however many months then
- 00:13:25yeah it's a good idea but it's still
- 00:13:27going to take me time and I'm still
- 00:13:28going to to lose money up front now for
- 00:13:30me to do this whole thing I got to do it
- 00:13:32a different way and so this kind of
- 00:13:34enters the new way of doing things which
- 00:13:37is I would acquire the customer for $100
- 00:13:40same guy right now he's smaller for
- 00:13:42whatever reason um and this time I say
- 00:13:44okay how can I get this guy to not only
- 00:13:48pay for himself that's point one that's
- 00:13:50breaking EV on getting customers but
- 00:13:52point two is I need to get him to be
- 00:13:54able to buy me my next customer and so
- 00:13:56if I know my next customer is also going
- 00:13:58to be $100 then it means I want him to
- 00:14:00pay himself back so I need 100 all right
- 00:14:03then I need my next customer so I need
- 00:14:04another 100 and then I need to make sure
- 00:14:06I get my my cost of my table back which
- 00:14:08is 50 all right so I need to make
- 00:14:12$250 uh on this transaction for me to
- 00:14:15then be able to use this dollars to then
- 00:14:20go get my next customer and then I
- 00:14:22repeat this
- 00:14:24process over and over and over again and
- 00:14:28then that result
- 00:14:29in this massive amount of money because
- 00:14:31if you had a machine that for every
- 00:14:34dollar you put into it you got a $100
- 00:14:36back out what would your marketing
- 00:14:38budget be it would be everything you had
- 00:14:40and so here's the crazy part is that
- 00:14:42this these types of returns pretty much
- 00:14:45only exist in businesses like this type
- 00:14:48of Arbitrage which is why if you look at
- 00:14:50the wealthiest people in the world they
- 00:14:52own assets they own businesses that
- 00:14:54generate cash flow because the most
- 00:14:56significant Arbitrage that exists is
- 00:14:59what it cost to get somebody to buy
- 00:15:01something from you and if you have a
- 00:15:03well-designed business how much you can
- 00:15:04make from that person and so think about
- 00:15:06this as every business is a little mini
- 00:15:08investing machine and so you pay X to
- 00:15:11get customers uh you get y dollars back
- 00:15:13and then instead of waiting a year for
- 00:15:1510% improvements on the S&P 500 you can
- 00:15:18wait one day and get a $100 back and so
- 00:15:21why would you invest in anything else
- 00:15:23well the richest people in the world
- 00:15:24don't they're highly concentrated in the
- 00:15:26businesses and industries that they
- 00:15:28understand well and so this concept of
- 00:15:30clent finest acquisition was the big
- 00:15:33unlock that I had and I have in four
- 00:15:36times in my life have I gone through
- 00:15:37what I would consider a wealth warp
- 00:15:38where I had a material change in my net
- 00:15:41worth in a very short period of time and
- 00:15:43most of the money that I've made has
- 00:15:44been in short periods of time and then
- 00:15:46followed by kind of like level sets for
- 00:15:49a while then I figure out something else
- 00:15:50and then I get a huge step up in income
- 00:15:52so if you're you're like man we've been
- 00:15:53stuck for a while you're usually just
- 00:15:55this far away from figure out what that
- 00:15:57constraint is now it could have been
- 00:15:58capital so for me I didn't have any
- 00:16:00money and so this solved my Capital
- 00:16:02constraint now what did did not solve it
- 00:16:04didn't solve my people constraint it
- 00:16:05didn't solve my you know hiring didn't
- 00:16:07solve didn't solve uh didn't solve you
- 00:16:09know keyman R I didn't solve any of
- 00:16:10those problems but it gave me enough
- 00:16:12cash to be able to solve those problems
- 00:16:14in the future so let me put this in
- 00:16:16perspective for you my weight loss
- 00:16:18business which was my my actual gyms
- 00:16:20which are called United Fitness all
- 00:16:22right United Fitness I was able to open
- 00:16:25up a new location every 6 months off of
- 00:16:27the cash flow no money out of pocket
- 00:16:29using this exact same process and so I
- 00:16:32would put $5,000 down I would sign a
- 00:16:34lease I would begin spending money on
- 00:16:37Advertising like $100 a day and for
- 00:16:39every $100 that I would spend I would
- 00:16:41get somewhere in the neighborhood of
- 00:16:42$2500 to $3,000 back immediately and so
- 00:16:46in the first week I would then order the
- 00:16:47equipment and the next week I would
- 00:16:48order the flooring and the next week I
- 00:16:50would set up the lobby and get the
- 00:16:51painting done and by the fourth week IID
- 00:16:53made around $100,000 which is roughly
- 00:16:56what it cost to open the business and
- 00:16:57give me six weeks of payroll so that by
- 00:17:00the end of the promotion that I was
- 00:17:02selling which was a six week challenge
- 00:17:03at the time I would have something they
- 00:17:05have 20 or $30,000 of recurring Revenue
- 00:17:07at that gym but it cost me almost no
- 00:17:09money out of pocket because I let my
- 00:17:11customers pay for my gym for me I would
- 00:17:13say I will spend $5 a lead close one out
- 00:17:16of five leads on a $500 thing and so I
- 00:17:19would pay 25 bucks to get a customer and
- 00:17:21make 500 back and then I would take the
- 00:17:23rest of that to go get another 25 spend
- 00:17:25another $25 to get another customer get
- 00:17:27another 500 and then that's how I was
- 00:17:28able to to finance the growth of the
- 00:17:29gyms and that's how at 23 years old and
- 00:17:32then 24 and then 25 it was six locations
- 00:17:35and again the constraint was no longer
- 00:17:37cash it was trainers it was managers it
- 00:17:39was salespeople that's what limited my
- 00:17:41growth this was the first time I
- 00:17:42discovered this concept and then I was
- 00:17:44like oh man I should do this again and
- 00:17:46so then I started gym launch 1.0 which
- 00:17:48is where I flew out from location to
- 00:17:51location and I would make $100,000 at
- 00:17:54the gym but then I didn't have to pay
- 00:17:55for the buildout and I didn't have to
- 00:17:57manage the gym afterward so I could just
- 00:17:58take $100,000 it was just me with a
- 00:18:00little fold out table probably $100 from
- 00:18:03lows um and then just a stack of
- 00:18:05contracts and I have videos of me going
- 00:18:06through just random places and selling
- 00:18:09all day every day for 21 days straight
- 00:18:11and then eventually I taught that system
- 00:18:13to other people but the average amount
- 00:18:14that I'd spend in advertising in those
- 00:18:16markets was somewhere there of like1 to
- 00:18:18$5,000 and I would make upwards of
- 00:18:21$100,000 in that first month and so this
- 00:18:24is what allowed me to go from again zero
- 00:18:26to doing 32 plus launches in like 18ish
- 00:18:29months now the third time that this
- 00:18:31wealth Alchemy occurred for me was when
- 00:18:33gym launch transitioned to licensing now
- 00:18:35in the licensing business this is when
- 00:18:37things got even Wilder because I had
- 00:18:39fewer operational constraints to scale
- 00:18:41and so here I had to keep scaling more
- 00:18:43and more sales guys because I had to fly
- 00:18:45them out which was actually a tough
- 00:18:46value proposition for them they
- 00:18:47apparently had wife and kids that wanted
- 00:18:48to see them go figure um and so when I
- 00:18:50switched to licensing which was just
- 00:18:52showing people how I was filling these
- 00:18:53gyms that's where we went from the0 to
- 00:18:56$10 million in sales in 10 months all
- 00:19:00right that's what's that's almost
- 00:19:01crazier in my opinion than the second
- 00:19:03the second full year of business we did
- 00:19:06we did around 16 million in iida all
- 00:19:08right that means profit all right and we
- 00:19:10did 26 million
- 00:19:13TopLine in revenue and again this is
- 00:19:16coming from somebody who had then lost
- 00:19:17it all because I have made some bad bets
- 00:19:19in my life and you're like okay well it
- 00:19:21must have only been a fluke that time
- 00:19:22well the next business I started was
- 00:19:23Prestige Labs which is our supplement
- 00:19:25company when from zero 1.7 million per
- 00:19:29month this was at the launch this was
- 00:19:30month one all right and then I had Allen
- 00:19:34which Allen went from zero to 1.7
- 00:19:37million per month weirdly that it was
- 00:19:38the same number um in six months so
- 00:19:41these types of numbers only can occur
- 00:19:43when you remove capital or money as a
- 00:19:45way of scaling as a thing that blocks
- 00:19:47you if you had unlimited money which if
- 00:19:50you set up the way that you acquire
- 00:19:51customers correctly you can if you think
- 00:19:54this video helped you make more money or
- 00:19:56would help someone else make more money
- 00:19:57it would mean the world to me if you
- 00:19:59shared it as a DM or send it to them as
- 00:20:01a text so they could watch it and get
- 00:20:02the benefits too and Associate those
- 00:20:04benefits with you so what you really
- 00:20:06want that math to work out to is that
- 00:20:09you want two times
- 00:20:13CAC plus cogs to equal
- 00:20:1930-day cash collected all right uh which
- 00:20:24is basically gross profit so you're like
- 00:20:27okay that sounds like a really complex
- 00:20:28equation I'll say it in in plain English
- 00:20:31you want to make two times as much as it
- 00:20:33cost you to get a customer and deliver
- 00:20:35on that customer within 30 days based on
- 00:20:38the amount of cash that you generate
- 00:20:40from them in excess of the cogs right
- 00:20:42and so if we have let's say $100
- 00:20:45remember to get the customer and then
- 00:20:46$50 of cogs right then we want to make
- 00:20:49sure that we can have $300 I actually
- 00:20:51did the math wrong before this is why
- 00:20:52equations are useful right we want to
- 00:20:54make sure we make $300 on that first
- 00:20:56customer so that in the the first 30
- 00:20:59days and you're like why is he thinking
- 00:21:01about 30 days the reason I'm so
- 00:21:03obsessive about 30 days is because that
- 00:21:05is the amount of time that anybody can
- 00:21:06get interest rate free cash and so
- 00:21:09everybody has access to a credit card
- 00:21:10and it doesn't matter what your limit is
- 00:21:12even if it's a $500 limit that you start
- 00:21:14out with which is typically what they'll
- 00:21:15start most people on a $500 limit guess
- 00:21:17what you can do you pay it off tomorrow
- 00:21:19and so if you can get it within that
- 00:21:20period of time you'll only be limited by
- 00:21:22that card now if you can do it in seven
- 00:21:23days then you can repeat the cycle uh
- 00:21:25four times in a month if you can do it
- 00:21:26every day then you repeat it 30 times in
- 00:21:28a month right and so very quickly based
- 00:21:30on your speed of collecting the cash
- 00:21:32back which is called the cash conversion
- 00:21:33cycle you can accelerate your growth I
- 00:21:37honestly think the reason that most
- 00:21:39businesses don't do this is because they
- 00:21:40believe a narrative that because other
- 00:21:42people in the industry don't do it they
- 00:21:44can't and I think that that belief keeps
- 00:21:47many business owners poor the amount of
- 00:21:49businesses that I've we've gone into and
- 00:21:51been like uh okay well let's just get
- 00:21:53people to prepay 3 months at a time
- 00:21:55they're like no we it's industry
- 00:21:56standard to to do services and then
- 00:21:59collect a net net 60 and I'm like yeah
- 00:22:01well that's their standard we don't have
- 00:22:02to do that well why don't we just give
- 00:22:04them incentive to pay and they're like w
- 00:22:07well what if what I'm like what if what
- 00:22:09what if they say no well they say
- 00:22:10they're saying no today sometimes too
- 00:22:11might as well like collect more when we
- 00:22:13do it and then we say hey we we happen
- 00:22:15to build quarterly and with that
- 00:22:17convenience we also give you a 5%
- 00:22:19discount which of course we baked into
- 00:22:20the price anyways right or we add some
- 00:22:22sort of onboarding process that normally
- 00:22:24people might charge separately for or
- 00:22:25that we add in so that we can collect
- 00:22:27more cash up front
- 00:22:29and I'm willing to give a significant
- 00:22:30amount of things up front so that I
- 00:22:32don't have my cost of getting customers
- 00:22:35as anything that gets in the way of me
- 00:22:36growing a business I never want my
- 00:22:38ability to get customers or money to get
- 00:22:40them to be the thing that limits my
- 00:22:42growth and I think that's the reason
- 00:22:43that all these businesses that I just
- 00:22:45explained went from zero to million plus
- 00:22:47per month within a year and I'm saying
- 00:22:49within a year as a sof most of them
- 00:22:51within 6 months if you want to make more
- 00:22:53money ask to get paid sooner so think
- 00:22:55about this so if you if you are uh a
- 00:22:58minimum wage employee right then you do
- 00:23:01work and then you get paid afterwards at
- 00:23:03a delay right now if you're a contractor
- 00:23:07sometimes uh you can do work and get
- 00:23:10paid but usually you get paid and then
- 00:23:11you do work if you're a surgeon you get
- 00:23:14paid and then months pass and then you
- 00:23:15do the surgery if you're an insurance
- 00:23:18company you get paid and then you may
- 00:23:20not have to ever work at all and if
- 00:23:22you're the church you get paid off of
- 00:23:24someone's income their Topline a royalty
- 00:23:28that goes straight to the church now
- 00:23:30royalties happen the same way leans do
- 00:23:32so if you if someone owes you money you
- 00:23:34can take a lean off the top you skim off
- 00:23:36the top and so basically your position
- 00:23:39in What's called the capital stack is
- 00:23:41predicated on your leverage in the
- 00:23:42situation and so if it's up to you you
- 00:23:45might as well choose to get paid sooner
- 00:23:48now you might be looking at this and
- 00:23:49thinking yeah but how do I get all of
- 00:23:52that cash up front how do I get people
- 00:23:54to actually spend more money with me
- 00:23:56faster well it comes down to one you can
- 00:23:59either raise the price of your thing or
- 00:24:01two you get people to buy more stuff
- 00:24:03immediately and so one of the big
- 00:24:05misconception business owners have is
- 00:24:07that they're afraid of making offers and
- 00:24:08so I want to be very clear you don't
- 00:24:10want to try and force someone to do
- 00:24:11something people don't like to be sold
- 00:24:13but they do love buying right I mean
- 00:24:14think about how much money Amazon makes
- 00:24:15people love buying and so what we want
- 00:24:17to do is make offers when it's
- 00:24:19convenient for them to take them and so
- 00:24:21an offer only doesn't work if it's
- 00:24:23something that they don't want or you
- 00:24:24present it at the wrong time or you know
- 00:24:27advanced verion 3 they don't it's not
- 00:24:29being delivered in the way they want it
- 00:24:30to be delivered all right and I'll tell
- 00:24:32you a quick story about that so when I
- 00:24:34was in the in the weight loss business
- 00:24:35we discovered that there were some
- 00:24:36customers that would come in and they
- 00:24:38didn't want to buy gym services and I
- 00:24:40was like okay well that's lame but I
- 00:24:43then figured out hey why don't I in
- 00:24:44invite them to a nutrition seminar and
- 00:24:46so we invite them to nutrition seminar
- 00:24:48even though they said no to our services
- 00:24:49think how crazy this is they come in
- 00:24:50virgy we try to sell them they say no I
- 00:24:52say hey can I just help you with your
- 00:24:53food and they say sure then they go to
- 00:24:55the nutrition seminar and they buy more
- 00:24:57than the people who bought gym services
- 00:24:59on average and so I was like oh we just
- 00:25:03needed to make them a different offer to
- 00:25:05solve the same problem so they wanted to
- 00:25:07lose weight still they just didn't feel
- 00:25:08like sweating they wanted to take
- 00:25:10supplements and eat differently fine so
- 00:25:13learning to make multiple offers to a
- 00:25:15customer is not only beneficial for them
- 00:25:17because you help them solve the problem
- 00:25:19in more ways it's also beneficial for
- 00:25:20you because you get more cash up front
- 00:25:22and so thinking through how do I get
- 00:25:24someone to buy because there's something
- 00:25:26that people enter called a hyper buying
- 00:25:27cycle so if someone makes any kind of
- 00:25:30new decision especially if it's like
- 00:25:32okay I'm now somebody who's going to
- 00:25:33start taking care of their lawn hey I'm
- 00:25:34I just bought this new car hey I I'm
- 00:25:35going to run a marathon there's these
- 00:25:37little cycles that people enter there's
- 00:25:39these buying windows and what a
- 00:25:42traditional business owner would say
- 00:25:43let's say somebody who runs a marathon
- 00:25:45they they sign up for the marathon and
- 00:25:46then they go to The Running Store when
- 00:25:47they go to The Running Store they have
- 00:25:49to buy some shoes now the store owner
- 00:25:51says oh I don't want to offer them you
- 00:25:53know fancy socks or an i iPod wristband
- 00:25:55or new tank tops I don't want I don't
- 00:25:57want to seem like I'm being pushy but
- 00:25:59what are they going to do they're still
- 00:26:00going to go buy that stuff because they
- 00:26:02have to get the whole thing and so
- 00:26:04there's this natural problem solution
- 00:26:06cycle that continues over and over and
- 00:26:09over again within every customer's
- 00:26:11purchases provided the first problem is
- 00:26:14solved with the first purchase and then
- 00:26:16that then opens up the next problem so
- 00:26:18once you have your shoes what else do
- 00:26:20you need you're going to need socks once
- 00:26:22you have socks what else you're going to
- 00:26:23need you're going to need shorts once
- 00:26:24you have shorts what else you going need
- 00:26:25you need tank top that doesn't you know
- 00:26:27rub on your on your your underarms
- 00:26:28you're also going to need an iPod
- 00:26:30carrier all of these different things
- 00:26:31you're also going to want the number
- 00:26:33thing you might want a coach you might
- 00:26:34want an app you might want a hydration
- 00:26:35thing like there's there's supplements
- 00:26:37there's all these different things that
- 00:26:38stem from this and everyone's afraid to
- 00:26:41ask so just make the offer available and
- 00:26:44if they choose not no worries if you're
- 00:26:46like if you go buy something and then
- 00:26:47the thank you page says hey would you
- 00:26:48want this too if you're offended by
- 00:26:50that well the business doesn't really
- 00:26:53care I put it that way because other
- 00:26:55people won't be offended by it and will
- 00:26:56be happy that you made it available and
- 00:26:57more can convenient for them so
- 00:26:59ultimately you're providing more value
- 00:27:00and you're getting rewarded for it yeah
- 00:27:01and and at each one of these uh upsells
- 00:27:04that you might want to include you still
- 00:27:05think through each of the value equation
- 00:27:07components so you still think what's the
- 00:27:09dream outcome they ultimately want how
- 00:27:10do I make it risk-free for them how do I
- 00:27:12do it faster and how do I make it easier
- 00:27:14so number one we're charging as much as
- 00:27:15we possibly can because we're doing it
- 00:27:17based on value not based on cost the
- 00:27:19second thing we're doing is we're
- 00:27:20structuring our economics of the
- 00:27:22business how we upsell how we down sell
- 00:27:24so we can generate more cash in the
- 00:27:25first 30 days so that we can get enough
- 00:27:27to pay for this customer and the next
- 00:27:28customer and delivering for both of them
- 00:27:30in that same time period so that cash
- 00:27:32and getting customers is not limited the
- 00:27:33business and the third way to make money
- 00:27:35so fast it feels illegal is to
- 00:27:38understand wealth Alchemy and ignore
- 00:27:40taxes or kind of just play the game the
- 00:27:42right way so let me walk you through an
- 00:27:44example so let's say that you give away
- 00:27:46free trials of your thing okay cool
- 00:27:49makes sense we give away free trials and
- 00:27:51let's say a free trial of your thing
- 00:27:53cost $100 to get someone to start fine
- 00:27:56now let's also for simple math say the
- 00:27:58trial is $100 per month all right we'll
- 00:28:00keep this really simple all right that's
- 00:28:02the price that's our free trial after
- 00:28:04the conversion okay now let's say that
- 00:28:06we get uh one out of uh three people who
- 00:28:11start a free
- 00:28:12trial to become a customer okay that
- 00:28:15means that it's going to cost us
- 00:28:18$300 right this times three to get a
- 00:28:21customer okay now let's say that we know
- 00:28:23one out of three customers becomes a
- 00:28:26permanent customer meaning once they get
- 00:28:29on our subscription they never leave
- 00:28:32which would mean that our permanent CAC
- 00:28:33is somewhere close to $900 okay now if
- 00:28:37our price here is $100 a month then that
- 00:28:40means that the annual
- 00:28:42revenue Anor recurring revenue is
- 00:28:46$1,200 per year okay so we pay $900 to
- 00:28:50make $1,200 per year Well if you had a
- 00:28:53stock that you could buy for $900 and
- 00:28:54then it and then it sent you back $1,200
- 00:28:57um within 12 months you probably be like
- 00:28:59that's a great investment now if it kept
- 00:29:00doing that you'd be like it's
- 00:29:01unbelievable investment well let me show
- 00:29:03you how much more wild this can really
- 00:29:05get now let's say that we have this
- 00:29:07let's just say this is a software
- 00:29:08company all right so if it's a software
- 00:29:10company let's say that it trades at 10
- 00:29:12times Topline which is fairly typical
- 00:29:14for like a B2B SAS business as long as
- 00:29:16you have good retention metrics which is
- 00:29:18why this is so important permanent CAC
- 00:29:20permanent customer so if we know that
- 00:29:23then it means that we're actually making
- 00:29:25$122,000 in Enterprise Value which means
- 00:29:28how valuable the business is that can
- 00:29:29create this kind of
- 00:29:31money now here's where it gets even
- 00:29:34nastier is
- 00:29:36that this is tax-free and so you get
- 00:29:40paid this money but you also get this
- 00:29:44it's not either or it's an and so when I
- 00:29:47figured this out I was like
- 00:29:49oh this is how people just make stupid
- 00:29:53money really fast and so let's let's
- 00:29:56work this out okay I want to make $120
- 00:30:00million let's say that was my goal okay
- 00:30:03so $120 million I would have to how many
- 00:30:07$112,000 customers in terms of
- 00:30:09Enterprise Value would I need well let's
- 00:30:10go look all right so I need 10,000
- 00:30:15customers of this of this $900 times
- 00:30:2010,000 to
- 00:30:23get my $120 million Enterprise Value
- 00:30:29here so let me ask you a question does
- 00:30:3310,000 time 900 so you're telling me if
- 00:30:37I pay $9
- 00:30:39million I can make this year an increase
- 00:30:43of a 120 million in asset value
- 00:30:47taxfree and and make $12 million in
- 00:30:54Revenue that I add for the 9 million and
- 00:30:57so
- 00:30:59walk through this in sequence with me
- 00:31:01you spend 9 million you get back $12
- 00:31:04million in annual revenue and that $12
- 00:31:06million of annual revenue is worth1 120
- 00:31:09million that you paid zero taxes on that
- 00:31:12is the
- 00:31:13game this is the wealth Alchemy this is
- 00:31:17how it works this is how these software
- 00:31:19companies that IPO at three billion how
- 00:31:22in four years it goes from you know
- 00:31:24nothing right to a multi-billion dollar
- 00:31:27thing if you look at how much it cost
- 00:31:29them to get customers you're like like
- 00:31:32when I understood this I was like oh
- 00:31:33it's literally just a massive Arbitrage
- 00:31:36between the permanent cost of acquiring
- 00:31:38customers relative to the annual value
- 00:31:41relative to the Enterprise Value
- 00:31:42multiple and then those three things
- 00:31:44spit together is what creates this
- 00:31:46massive discrepancy between what you put
- 00:31:48in and what you get out which because of
- 00:31:51my fancy fancy t-shirt here I will show
- 00:31:54you is the definition of Leverage and so
- 00:31:57the reason that there are two symbols
- 00:31:59that are woven into the acquisition.
- 00:32:00comom logo which is supply and demand
- 00:32:02and a full Chrome for leverage is that
- 00:32:05you get more for what you put in and so
- 00:32:07if you have two businesses right so
- 00:32:09let's let's let's paint this out let's
- 00:32:10say we had a different business that we
- 00:32:12did the same thing but let's say that we
- 00:32:14actually these types of businesses
- 00:32:16whatever business it was traded on
- 00:32:18bottom line and so if the business uh
- 00:32:20was doing 12 million let's say that it's
- 00:32:22doing $3 million in profit whatever this
- 00:32:25new other business is okay it's doing $
- 00:32:28million in profit and let's say that we
- 00:32:29get a uh 7x multiple on the on this uh
- 00:32:34on this eida which is fancy word for
- 00:32:36profit which means that we have $21
- 00:32:38million now if I paid 9 million for 21
- 00:32:42million would I be down for that
- 00:32:44probably I mean it's still a 2 point
- 00:32:45something X it's not bad but this is why
- 00:32:48picking a good opportunity vehicle
- 00:32:50because in both of these situations you
- 00:32:53still spent the $900 per customer you
- 00:32:55still make the $1,200 per year but the
- 00:32:57big difference was how much is that
- 00:32:58$1,200 per year worth yeah and so let's
- 00:33:01dive into this permanent customer
- 00:33:02concept for a second this concept took
- 00:33:05me so long to grasp as an entrepreneur
- 00:33:08what every business owner needs to focus
- 00:33:10on is how do I not lose customers and
- 00:33:13the reason for that is that let's
- 00:33:15compare two businesses all right so
- 00:33:17let's say you've
- 00:33:19got business a and business B okay so
- 00:33:25business a acquires 100 customers your
- 00:33:27one and loses 100 customers and the next
- 00:33:30year they double their acquisition they
- 00:33:32double their marketing and sales they
- 00:33:33acquire 200 customers and then year
- 00:33:35three they you know they lose all 200
- 00:33:38and then they they they add another 50%
- 00:33:40acquisition they do 300 customers in
- 00:33:42year three okay so it's a 300 customer
- 00:33:44business now Company B sells 100 first
- 00:33:48year now second year they do aund they
- 00:33:50keep their first 100 but they don't
- 00:33:52increase their marketing and sales so
- 00:33:53now they have 100 from last year plus
- 00:33:55100 to this year and then the third year
- 00:33:57they have 100 from two years ago 100
- 00:33:59from one year ago and then 100 this year
- 00:34:01both of these businesses A and B have
- 00:34:03300 customers but which company would
- 00:34:06you rather own this one absolutely no
- 00:34:09question so why is that you want time to
- 00:34:12be on your side not your enemy because
- 00:34:14time is going to pass no matter what and
- 00:34:16you want a business where no matter what
- 00:34:18happens it just keeps growing so you can
- 00:34:21sell the same amount of customers you
- 00:34:22could even not sell customers and still
- 00:34:24make money and so this is a far less
- 00:34:27risky business and as a result of that
- 00:34:29if you recall the value equation from
- 00:34:30earlier an investor is valuing a
- 00:34:33business fundamentally on the same
- 00:34:34things which is How likely is this to
- 00:34:36occur how much effort and sacrifice is
- 00:34:38this going to take what is the time
- 00:34:40delay between now and when this becomes
- 00:34:42this ultimate thing right and so the
- 00:34:45same process is still done obviously at
- 00:34:46a slightly more complex scale but when
- 00:34:49we're thinking about permanent customers
- 00:34:51this companies is turning customers into
- 00:34:53permanent customers company a is just a
- 00:34:56churn Factory they sell something want
- 00:34:57and people don't like it and they leave
- 00:34:59which means the only way to grow this
- 00:35:00business is market and sell more but
- 00:35:02that is only a oneway road at some point
- 00:35:04you sell through all the customers
- 00:35:05within a given base and so it would
- 00:35:07behoove us to spend more time just
- 00:35:09figuring out how to not lose people so
- 00:35:12that 10 years from now what like as we
- 00:35:14keep going because this this map would
- 00:35:16continue this guy is going to slow down
- 00:35:18right it being able to double Marketing
- 00:35:20sales every single year is tough but
- 00:35:22just keeping the customers you had for
- 00:35:2410 years significantly easier but people
- 00:35:26don't focus on because it's not as sexy
- 00:35:29but this is where the real leverage
- 00:35:30occurs and this is where that wealth
- 00:35:31alchemy that I was referencing earlier
- 00:35:33this is how you get stupid RIT and so
- 00:35:35let me give you a real word example so
- 00:35:38Starbucks do you want to know what their
- 00:35:40LTV per customer is
- 00:35:43$114,000 that's how much they make per
- 00:35:45customer and that is why Starbucks makes
- 00:35:48so much money so you think about these
- 00:35:50like high ticket businesses and stuff
- 00:35:51that's all around B2B whatever they're
- 00:35:53making $14,000 per customer from like
- 00:35:56everyone and so what does it cost to get
- 00:35:59somebody to to buy a cup of coffee I
- 00:36:00promise you significantly less than
- 00:36:02$14,000 and this relates back to my very
- 00:36:04first point that I was telling you where
- 00:36:06I had another company that was in the
- 00:36:07same space as me the cost to get a
- 00:36:09customer for Starbucks to get somebody
- 00:36:10buy coffee is probably similar to a
- 00:36:12Dunkin Donut it's probably similar to
- 00:36:13another random you know coffee shop down
- 00:36:15the street the difference is that they
- 00:36:17had engineered their model such that
- 00:36:18people wanted to keep coming back that
- 00:36:20they became recurring or reoccurring
- 00:36:23customers so the difference there really
- 00:36:25quickly is recurring means it's a
- 00:36:26subscription like netflex reoccurring
- 00:36:28means that you buy on a regular basis so
- 00:36:31you might buy Coca-Cola for example or
- 00:36:32whatever one of their products that you
- 00:36:34like you're probably not on a
- 00:36:35subscription for it but you buy it when
- 00:36:36you're out at restaurants or you buy it
- 00:36:37when you ship it to your house whatever
- 00:36:40or you just buy Costco when you're there
- 00:36:41from a distribution center either way
- 00:36:43you are a reoccur customer for them and
- 00:36:46so figuring out what is my cost of a
- 00:36:48permanent customer and all you have to
- 00:36:50do is figure because a lot of businesses
- 00:36:52have this is you say okay let's say
- 00:36:53you're an agency a super high- turn
- 00:36:55business typically okay there are some
- 00:36:57customers that have been with you for a
- 00:36:59long time and we will I will consider
- 00:37:01somebody who's been with you two plus
- 00:37:02years as a permanent customer within the
- 00:37:04context of what we're talking about now
- 00:37:05you might figure out and this is why
- 00:37:07this is so important that there it's
- 00:37:09only one out of every 10 of your
- 00:37:11customers becomes a permanent customer
- 00:37:13well then you say okay well how much
- 00:37:14does it cost to get a customer multiply
- 00:37:15it by 10 this is actually the recurring
- 00:37:18base that we're trying to build everyone
- 00:37:19else is just sifting through the you
- 00:37:21know the weat from the the the shaft I
- 00:37:23think is what it's called Uh to get the
- 00:37:25just get the kernels right the main the
- 00:37:26main part and if you want to be smarter
- 00:37:29about it you can say huh well it takes
- 00:37:31us 10 customers to get these ones but
- 00:37:33what if these customers look and smell
- 00:37:35walk and talk a little bit differently
- 00:37:37than the other nine well I'll bet you if
- 00:37:39we changed our advertising and attracted
- 00:37:41only those types of customers we would
- 00:37:42be able to get a higher hit rate on that
- 00:37:46so even if our CAC for this specific
- 00:37:48Avatar doubles but we get it to one out
- 00:37:50of three it cost us $600 to get a
- 00:37:53customer rather than $1,000 and we're
- 00:37:55still winning overall and so so the big
- 00:37:58picture here is that number one we have
- 00:38:00to sell off a value we have to use the
- 00:38:02value equation to make things less risky
- 00:38:04faster and easier for the customers once
- 00:38:07we do that we are decoupled from a race
- 00:38:09to the bottom price War number two once
- 00:38:12we know what our premium prices we want
- 00:38:14to pull that cash forward and speed up
- 00:38:16the cash conversion cycle so that
- 00:38:18capital or money is not the limiter of
- 00:38:20the business and so we can get customers
- 00:38:22on demand and we can do so profitably
- 00:38:24we're literally getting paid to get new
- 00:38:26customers they pay us they finance our
- 00:38:29acquisition which why I call it customer
- 00:38:30Finance acquisition and then finally we
- 00:38:34understand the game of wealth Alchemy
- 00:38:35which is of the customers that we
- 00:38:37acquire what percentage of them become
- 00:38:39permanent customers and they become the
- 00:38:41reoccurring Revenue base within this
- 00:38:44business and then that reoccurring base
- 00:38:46is what we are going to be valued on and
- 00:38:48then what is that value multiple and so
- 00:38:50then we just look at the Arbitrage
- 00:38:51between what it costs us to get a
- 00:38:52permanent customer versus what our
- 00:38:55Enterprise Value multiple is going to be
- 00:38:56which is until the day you sell it
- 00:38:59growing taxfree and so I'll show you one
- 00:39:02last little hack here that I think is
- 00:39:03important so let's just say in this
- 00:39:06business it's in the original vehicle so
- 00:39:08you can just forget about this little
- 00:39:09side Stu so it's in the original vehicle
- 00:39:10and let's say that we've got $3 million
- 00:39:12in profit for this business it doesn't
- 00:39:14matter okay so you have three million
- 00:39:16bucks in profit in this business and
- 00:39:17let's say that you live in a high tax
- 00:39:19state and you get tax 50% for tax
- 00:39:21reasons so you're going to take home
- 00:39:23$1.5 million after taxes now you're butt
- 00:39:27hurt about this cuz you're like what the
- 00:39:29heck government you're taking half of
- 00:39:31what I made but if you added $12 million
- 00:39:36to the business and you spent this money
- 00:39:38to do that what did you really increase
- 00:39:40well you increased your personal net
- 00:39:42worth by $120
- 00:39:44million and so if you had1 120 million
- 00:39:48plus the 3 million that you made in cash
- 00:39:50flow and you only had to pay 1.5 million
- 00:39:53on
- 00:39:54123 now you're paying I don't know 1 .5%
- 00:39:58in
- 00:39:59taxes when I realized this it
- 00:40:02fundamentally shifted how I played the
- 00:40:03game I I I I was really obsessed with
- 00:40:06tax strategy and trying to maximize all
- 00:40:08these loopholes when the biggest and
- 00:40:10most obvious one is just build something
- 00:40:13valuable and as long as you keep
- 00:40:16building it and you don't want to cash
- 00:40:17it out all of that growth is taxfree and
- 00:40:20compounds and the the the clue that I
- 00:40:23got on this was realizing I was like
- 00:40:25this is before Elon moved from
- 00:40:26California so I was like elon's in
- 00:40:29California I was like Zuckerberg is in
- 00:40:31California and I looked at the the
- 00:40:32Forbes list said all these people in the
- 00:40:34US were in California but I was like but
- 00:40:35California has the highest taxes how is
- 00:40:37this possible I was like oh they
- 00:40:40understand something about wealth
- 00:40:41creation that I don't understand what is
- 00:40:44that and that was when I dove deep and
- 00:40:46understood this level of wealth creation
- 00:40:48or what I like to call now wealth
- 00:40:50Alchemy if you like this video you'll
- 00:40:52love these
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