Task Analysis Made Easy with Examples

00:11:41
https://www.youtube.com/watch?v=QuVNyuVOBi8

Résumé

TLDRDr. Ray simplifies task analysis, describing it as a straightforward process of mapping out each step required for a task. He discusses its purpose for quality checks in training design, using relatable examples like brushing teeth and making peanut butter sandwiches to demonstrate how to effectively break down tasks for novice learners. Emphasizing the need to adjust the analysis based on the learner's level of understanding, Dr. Ray illustrates the importance of recognizing different learning needs and ensures the effectiveness of training sessions by creating comprehensive task maps.

A retenir

  • 📋 Task analysis is a simple overview of every step in a process.
  • ✔️ It's a quality check for training content.
  • 🧼 Example: Brushing your teeth - identify all necessary steps.
  • 🥪 Another example: Making a peanut butter sandwich.
  • ⚠️ Tailor task analysis based on the learner’s experience.
  • 🔍 Clarify steps and identify necessary items in the process.
  • 🗒️ Document everything the learners need to know.
  • 🙋‍♂️ Engage with stakeholders for feedback on task analysis.
  • ⏳ Simple tasks can still have complex elements to teach.
  • 👶 Task analysis can be taught to young children effectively.

Chronologie

  • 00:00:00 - 00:05:00

    Dr. Ray introduces task analysis, emphasizing its importance for simplifying complex tasks into manageable, visual steps. He explains that task analysis serves as a quality check for training, ensuring that all necessary content is covered. Using brushing teeth as an example, he illustrates how each step involves further sub-steps and necessary knowledge, reinforcing that understanding one's learners is crucial when preparing a task analysis.

  • 00:05:00 - 00:11:41

    Dr. Ray shares an interactive peanut butter and jelly sandwich-making activity with his children, demonstrating how task analysis can be taught even to young learners. He highlights the importance of clarity in instructions and adapting to the audience's prior knowledge. The exercise showcases the simplicity of task analysis while stressing the need to differentiate between learners' levels and adjust teaching approaches accordingly.

Carte mentale

Vidéo Q&R

  • What is task analysis?

    Task analysis is a detailed overview of every step or part of a process.

  • Why do we do task analysis?

    To perform a quality check in the training process and ensure all content needed is covered.

  • What is a common example of task analysis?

    Brushing your teeth or making a peanut butter sandwich.

  • How do you determine the steps in a task analysis?

    Identify what is involved in each step and what needs to be taught.

  • How should the task analysis differ for different learners?

    It should be tailored based on the learner's experience level.

  • What is the significance of knowing your learners?

    It helps to know what information to include or exclude in the task analysis.

  • Can task analysis be taught to children?

    Yes, it can be taught at a young age, like in second grade.

  • How does task analysis help in training design?

    It acts as a roadmap for what content needs to be covered.

  • What should you do if you identify missing content during a task analysis?

    Discuss with stakeholders to determine what needs to be added.

  • What should be included in a task analysis?

    All necessary steps, items to identify, and actions required for task completion.

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Défilement automatique:
  • 00:00:00
    hey everybody Dr Ray and we are going to
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    talk about task analysis I'm going to
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    try to make it super easy it's something
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    that my students get hung up on so often
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    because they're just not sure if they're
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    doing it correctly so I want to talk
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    about it I want to talk you through it
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    let's talk about why you do it let me
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    show you an example and talk about
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    actually doing a task analysis because
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    it's it's it's such an easy thing we
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    make something so for some reason texts
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    and and everything make something that's
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    so simple so complicated and it should
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    not be complicated this should be a very
  • 00:00:31
    simple thing that you do all right so
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    what is a task analysis and why do you
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    do it a task analysis is simple simply a
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    overview a map of every single step or
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    part of a process so if you had like
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    step one step two step three what are
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    all the things you need to do to do step
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    one what are all the items what are all
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    the things you need to identify what are
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    all the things you need to learn or do
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    in order for step one to happen and it's
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    a visual of that that's all it is I'm
  • 00:01:01
    going to break it down and make it easy
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    but why do you even do this first of all
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    let's talk about why you do it and then
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    let's talk about some examples all right
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    so why do you do task analysis you do
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    task analysis because this is a quality
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    check in the process quality check when
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    you're designing training this is me
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    giving this to my client this task
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    analysis to say this process map this
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    visual of everything and saying is this
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    every piece of content that we need to
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    teach your learners is this it is this
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    everything if they say no then I say
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    what are we missing if they say yes then
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    boom that's a quality check I get that
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    in email or writing and I know that I'm
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    not adding any new content unless
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    they're going to pay me more money
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    because we start to get in scope creep
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    there all right so let's talk about
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    let's look at an example I I I have a
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    couple example so let's start out the
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    first thing I always the first example I
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    always talk about is brushing your teeth
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    why because it's simple and every one of
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    you should be doing it two times a day
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    right that's what your dentist tells you
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    right two times a day
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    I brush my teeth and brush and floss
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    twice a day so we got to do twice a day
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    all right because you don't get cavities
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    and all kinds of bad stuff and we don't
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    want that to happen so you know listen
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    to the dentist anyway brushing your
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    teeth what is the first step in brushing
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    your teeth Step One is what what's First
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    Step think about it in your head for one
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    take a second think about it I'll count
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    to five I'll let you think for one
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    second all right so what was the first
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    step you thought about it you took five
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    seconds I guess and thought about what
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    was the first step to brushing your
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    teeth you take your toothbrush and you
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    take your your toothbrush right
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    toothbrush and toothpaste and then you
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    put the toothpaste onto the brush but
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    that's like multiple steps right there
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    so the first thing we take our
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    toothpaste and put it on the toothbrush
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    but there's some steps before that
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    happens okay so let's say step one is
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    take our too take pick up the toothpaste
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    I need to look at step one and say what
  • 00:02:57
    are all the things that are involved in
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    picking up the toothpaste
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    can the person identify what the
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    toothpaste is right so maybe I need to
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    teach because remember like a lot of
  • 00:03:08
    people say like I learn by doing and yes
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    everyone learns by doing but you can't
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    learn by doing when I talk about
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    brushing your teeth I can talk about
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    learn by doing but if the person has no
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    idea what a toothbrush is or toothpaste
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    I can't just tell them to go pick up a
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    toothpaste and toothbrush and start
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    doing it it's like when you get those
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    really bad directions like when you buy
  • 00:03:26
    furniture from Walmart and it's like one
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    sheet of like no description like pick
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    up the thing and like put these two
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    things that we're not even going to show
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    you a picture of we're just going to say
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    what they are together like if I was
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    telling you to build an engine I was
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    like take the carburetor and the the
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    x-axis screw and put and you'd be like
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    well what is the x-axis screw I just
  • 00:03:46
    made that up it's nothing but what is
  • 00:03:48
    the x-axis screw so we have to identif
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    what are all the things you need to
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    teach before someone can pick up the
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    toothpaste well they need to identify
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    the toothpaste and then I need to
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    probably teach them like where the cap
  • 00:03:58
    is on the toothpaste and then I need to
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    teach them how to unscrew the cap so
  • 00:04:03
    that step one of picking up the
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    toothpaste might have a bunch of things
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    around it that we need to teach the
  • 00:04:08
    learner then step two like put the
  • 00:04:10
    toothpaste on the toothbrush okay so for
  • 00:04:12
    step two now we got to identify a
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    toothbrush we got to teach them how to
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    unscrew the toothpaste take off the
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    little metal foil thing if it's on some
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    toothpaste you know or sealed teach them
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    how to squeeze the toothpaste teach him
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    the right amount to squeeze on the
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    toothbrush all that kind of stuff is
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    taught around step two so you can see
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    each step you you the simplest thing to
  • 00:04:33
    do the simplest way to make a task
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    analysis to say step one two three four
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    you know all your steps the process and
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    then say well what is involved in this
  • 00:04:40
    step one to get it done what is involved
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    in this step two like I can tell someone
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    teach someone how to like turn the power
  • 00:04:48
    off my computer which is like you you
  • 00:04:50
    find that little button in the middle of
  • 00:04:52
    the laptop and push it and hold it and
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    it shuts it off right that's the easiest
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    way but I need to have them identify
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    like where is the button what is the
  • 00:05:00
    button like what does the button look
  • 00:05:02
    like how long do you hold it down like
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    there's all that stuff that goes into
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    that would need to be in the task
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    analysis a task analysis is
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    everything now let's say I'm teaching um
  • 00:05:14
    kindergarteners the toothbrush
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    toothpaste thing I probably do need to
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    teach them what toothpaste is as a
  • 00:05:21
    kindergartener but like my son that's 10
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    if I'm teaching him how to brush his
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    teeth properly I don't need to teach him
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    the what a toothpaste is for him I
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    probably would focus on like the length
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    of time brushing your teeth and making
  • 00:05:33
    sure you're hitting all your everywhere
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    so you know different Learners novice
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    versus experience that task analysis is
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    going to look different the idea is when
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    you're doing the task analysis you try
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    to do it for the novice learner and then
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    you just eliminate the things that
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    aren't for them like maybe I'm teaching
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    on Expert so I don't need to teach them
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    like identify toothpaste and toothbrush
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    like we're focusing on a different step
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    really so you have to know this is where
  • 00:06:00
    you know your learners and know what you
  • 00:06:02
    need to do that's why you do that
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    learner analysis before you start the
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    task analysis so you know what the
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    Learners need to know all right let's
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    talk look at another example so this
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    example um is actually something I did
  • 00:06:15
    with my kids and this is something that
  • 00:06:18
    I did in second grade thank you second
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    grade teacher for doing this because I
  • 00:06:22
    still remember it it's the probably one
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    of the only things I remember from
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    elementary school my second grade
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    teacher um what he did did is he told us
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    he told the class we're going to make
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    peanut butter and jelly sandwiches and
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    he said write down the directions for
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    for uh teaching someone for creating a
  • 00:06:39
    peanut butter and jelly sandwich and
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    then we did an activity and we learned a
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    lot about directions so I decided to do
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    this with my kids since they're all in
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    elementary school here let me show you
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    what happens when I teach when we do
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    this activity with my kids here you
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    go okay so as I said we're going to be
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    testing out if Mom my kids can teach us
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    how to make a peanut butter sandwich do
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    you think they can do it let's see okay
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    kids how do you make a peanut butter
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    sandwich put the bread on the plate put
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    the bread on the plate okay so here's
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    the bread I'm going to put this on the
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    plate what's the next step that isn't
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    bread that's a thing that's a bag that's
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    bag no put get a piece of bread out of
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    the bag then put one piece on okay so
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    how do I get bread out of the bag do I
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    tear tear the bag open yeah like an
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    animal I tear the bag open yeah yeah do
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    it I don't think that's exactly what
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    we're supposed to do how do I really get
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    the bread out peel this thing in the Bob
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    peel this thing in the bobber what is
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    this thing St it's a ribbon a twisty
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    okay so we're going to we're going to
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    take we have to twist the twisty off
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    what's the next thing that I do open up
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    the back open up where right here open
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    okay so I look at the front of the bag
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    and open it up no get one piece of bread
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    no get two pieces oh yeah get two two
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    yeah what about this end piece do we
  • 00:08:03
    want that no so you got two pieces of
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    bread from the middle and what with them
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    put white piece right there on the
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    ground and what do I do with this one
  • 00:08:12
    don't um just put it on the table for
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    now put it on the dirty table Yeah okay
  • 00:08:17
    now what do I do get knife get knife get
  • 00:08:20
    a knife now I'm now use the knife to St
  • 00:08:23
    on the peanut butter to open it up like
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    this no open it up so so first do what
  • 00:08:29
    with what do I need to do with this
  • 00:08:30
    peanut butter open it up how do I do
  • 00:08:33
    that get get the lid and then twist it
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    okay so you get the lid and you twist
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    the peanut butter off okay wrong way he
  • 00:08:40
    just now what do I do oh get the knife
  • 00:08:43
    okay now what is the knife is this the
  • 00:08:44
    knife no this this is the knife how do I
  • 00:08:49
    know this is the knife versus this this
  • 00:08:51
    is this but how do I know this is a
  • 00:08:53
    spoon knives cut people um so okay so
  • 00:08:57
    knives are sharpen and look like this so
  • 00:08:58
    we're identify finding a knife now what
  • 00:09:00
    do I do um um put get the scoop of
  • 00:09:03
    peanut butter out of the no that's not
  • 00:09:05
    how you do it KN pick up this put upside
  • 00:09:07
    down pour all no no no no okay so I put
  • 00:09:10
    the knife in the peanut butter right
  • 00:09:12
    yeah pick up a scoop yeah a big one a
  • 00:09:15
    big scoop and then what do I do put it
  • 00:09:16
    on the put it on that now spread it out
  • 00:09:20
    with the knife now spread it out all
  • 00:09:22
    over the bread so cover the entire face
  • 00:09:25
    of the bread yeah well almost all of it
  • 00:09:27
    you're going to do all of it yeah that's
  • 00:09:28
    a big F is that it or do I do another
  • 00:09:31
    one that's it um now you put that piece
  • 00:09:34
    of bread on there okay and now you use
  • 00:09:38
    eat it cut it now you eat so use the
  • 00:09:41
    knife to cut the where do I cut it just
  • 00:09:43
    this piece off
  • 00:09:46
    this directly in half now you eat it now
  • 00:09:49
    you eat it why are you cutting it and
  • 00:09:51
    then what you eat it you eat it okay
  • 00:09:55
    let's let's yeah let's cut it into four
  • 00:09:59
    so that we can each have a section one
  • 00:10:03
    two e you don't want any okay no I don't
  • 00:10:06
    like it wa can I wa did can you have
  • 00:10:08
    find and I have one of those what do you
  • 00:10:09
    think pretty good right mhm all right we
  • 00:10:12
    did it we made a peanut butter sandwich
  • 00:10:15
    all right now as you see yes we didn't
  • 00:10:17
    have jelly we just did peanut butter
  • 00:10:18
    sandwiches and yes they were good and
  • 00:10:20
    yes they learned figured out how to do
  • 00:10:22
    it correctly with a little bit of
  • 00:10:23
    guidance but my kids will always
  • 00:10:24
    remember that as I remembered my second
  • 00:10:26
    grade teacher teaching me that that's
  • 00:10:28
    how simple task analysis is it's
  • 00:10:30
    literally something you can teach a
  • 00:10:31
    second grader cuz I learned it in second
  • 00:10:33
    grade and I just taught my kids in
  • 00:10:36
    elementary school so you can learn it
  • 00:10:39
    and do it it's very very very easy the
  • 00:10:41
    key is knowing your learners and knowing
  • 00:10:44
    how far to break down the process did I
  • 00:10:47
    need to teach the kids what peanut
  • 00:10:48
    butter is no my kids knew what it was
  • 00:10:51
    but if this was someone who I can't
  • 00:10:53
    assume that everyone knows that think
  • 00:10:55
    about people like my kids grew up with
  • 00:10:57
    peanut butter but my neighbors next door
  • 00:10:59
    the kids might have a peanut peanut
  • 00:11:01
    allergy or something and they may have
  • 00:11:03
    never seen a can of peanut butter before
  • 00:11:04
    so they might not know what peanut
  • 00:11:06
    butter is or whatever it happens to be
  • 00:11:08
    so you can't just
  • 00:11:10
    assume you have to figure it out write
  • 00:11:13
    it down as part of your task analysis
  • 00:11:15
    and then you meet with your Smee and say
  • 00:11:17
    well they don't need to learn this they
  • 00:11:18
    don't need to learn that here's what
  • 00:11:19
    we're going to focus on for the training
  • 00:11:21
    it's the map of your training all right
  • 00:11:24
    does that make sense I hope that helped
  • 00:11:26
    you out I hope that adds some context to
  • 00:11:28
    my other video where I talk about task
  • 00:11:30
    analysis remember it's literally just
  • 00:11:32
    writing down everything the Learners
  • 00:11:34
    need to know that's it all right good
  • 00:11:37
    luck get to it let me know how it goes
  • 00:11:40
    later everybody
Tags
  • task analysis
  • training
  • learning
  • process mapping
  • quality check
  • learner analysis
  • instructional design
  • examples
  • brushing teeth
  • peanut butter sandwich