How To Have Better Communication Skills

00:04:22
https://www.youtube.com/watch?v=4kyvjEpXuPg

Résumé

TLDRIn this video, Rebecca Phenom, a life coach, shares essential communication skills for better interactions in personal and professional contexts. Key tips include using open-ended questions to facilitate conversation, practicing active listening to ensure understanding, and visualizing a 'cocoon' to enhance focus. Engagement with the speaker is crucial; stopping other tasks and giving full attention shows respect. Avoiding assumptions prevents misunderstandings, and steering clear of antagonistic phrases promotes a positive dialogue. These strategies can lead to enriching and fruitful conversations, enhancing your relationships.

A retenir

  • 🗨️ Use open-ended questions for deeper conversations.
  • 👂 Practice active listening to show understanding.
  • 🔍 Visualize a cocoon to enhance focus on the speaker.
  • 🤝 Engage fully when someone speaks to you.
  • ❓ Avoid making assumptions about others' feelings.
  • 🚫 Steer clear of antagonistic sentences to reduce conflict.

Chronologie

  • 00:00:00 - 00:04:22

    The video introduces communication skills and highlights the importance of effective communication in various life areas, including personal relationships and professional settings. Rebecca Phenom, a life coach, shares six tips for enhancing communication skills: 1) Use open-ended questions to foster conversation. Examples include starting questions with 'what', 'when', 'how', and 'why'. Closed questions limit discussions. 2) Practice active listening to show understanding, summarizing the speaker's points. 3) Visualize a 'cocoon' to improve focus on the conversation despite distractions. 4) Engage with the speaker by giving them your full attention and responding appropriately, instead of multitasking. 5) Avoid making assumptions about others' thoughts and feelings; inquire directly about their perspective. 6) Steer clear of antagonistic phrases that can provoke conflict, opting for more constructive language that fosters a calm interaction.

Carte mentale

Vidéo Q&R

  • What are open-ended questions?

    Open-ended questions encourage detailed responses and start with words like what, when, how, and why.

  • Why should I practice active listening?

    Active listening shows that you understand and value the other person's perspective.

  • How can I concentrate better while someone is speaking?

    Visualize a cocoon around both of you to help focus on the speaker's words.

  • What should I do if someone engages me in conversation?

    Stop what you're doing, face them, and give them your full attention.

  • Why is it important not to make assumptions during conversations?

    Assumptions can lead to misunderstandings; it's better to ask for clarity.

  • What are antagonistic sentences and how should I avoid them?

    Antagonistic sentences sound confrontational. Use constructive language instead.

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  • 00:00:00
    how to speak to people better
  • 00:00:02
    communication
  • 00:00:04
    skills hello and welcome to video jug
  • 00:00:07
    I'm Rebecca Phenom and I'm a life coach
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    being a great communicator is important
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    in all areas of our life whether we're
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    talking to our partners our friends or
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    our work colleagues being able to
  • 00:00:20
    inspire other individuals through your
  • 00:00:22
    communication will allow you to have a
  • 00:00:24
    more fruitful and enriching life here
  • 00:00:27
    are my top tips to being a good
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    communicator tip one use open-ended
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    questions in order to get a
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    communication going it's really useful
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    to use open-ended
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    questions open-ended questions often
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    start with words such as what when how
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    and why an example of an open-ended
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    question is so what do you like doing in
  • 00:00:53
    your spare time I love cinema theater
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    and sports it's best to avoid what we
  • 00:00:59
    call closed questions an example of a
  • 00:01:02
    closed question is do you like films H
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    yes I
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    do a closed question kills the
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    conversation because it can only be
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    answered with a yes or no answer
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    therefore using these open-ended
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    questions will ensure that the
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    conversation continues to flow tip two
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    active listening this is a really useful
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    technique as it tells the other person
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    that you've really listened to what
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    they've been saying and also more
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    importantly that you've
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    understood the hours are quite long and
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    the work's really
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    repetitive my boss doesn't appreciate
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    me if you've been listening actively at
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    this point you should now be able to
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    summarize what the individual has just
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    told you it it sounds like you aren't
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    really satisfied in your job anymore
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    anymore tip three the
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    Cocoon sometimes when people are talking
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    to us we find it hard to concentrate on
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    what they're saying it might be that
  • 00:02:09
    there's lots of background noise or our
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    mind is elsewhere in order to help you
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    with this visualize a cocoon around the
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    two of you this will allow you to focus
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    in on every word that they're saying to
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    you tip four engage with the other
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    person if someone is trying to engage
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    you in
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    conversation your body language is
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    really
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    important Tom I need your advice uhhuh
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    don't continue with the task that you're
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    already doing don't shout the answer
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    over your
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    shoulder Tom Tom I need your advice
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    sorry
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    um instead what you need to do is stop
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    what you're doing turn around and face
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    that individual and give them the time
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    they deserve
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    Tom I need your
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    advice of course what is it good
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    communication style is when you really
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    engage with the other individual tip
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    five don't make
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    assumptions don't jump to conclusions
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    when you're having a conversation with
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    someone don't assume you know what
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    they're thinking or feeling about a
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    particular topic I assumed you'd be all
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    right with that instead it is much
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    better to ask them if they're okay with
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    this if they feel all right about
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    that you're really then taking into
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    consideration that person's thoughts and
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    beliefs rather than projecting your own
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    thoughts or feelings on them tip six
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    avoid antagonistic
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    sentences an example of an antagonistic
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    sentence
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    is you're sitting in my chair an
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    antagonistic sentence can be seen as a
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    form of attack so it is much better and
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    more constructive instead to use
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    sentences such
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    as excuse me I think you've taken my
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    seat this is less
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    confrontational which will mean your
  • 00:04:14
    life is full of a lot less
  • 00:04:21
    conflict
Tags
  • communication
  • skills
  • open-ended questions
  • active listening
  • engagement
  • assumptions
  • antagonistic sentences
  • life coaching
  • Rebecca Phenom
  • conversation techniques