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good day to you all good morning good
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afternoon and good evening welcome from
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wherever you are located um I'm very
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delighted to welcome you to our upm ra
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rafl webinar on eud the new European
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Union deforestation
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regulation if you are here you have
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either already started to prepare your
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company for compliance or you're
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wondering what is all what it is all
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about and how it may affect you with our
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webinar today we hope to share
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information that will support you in
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your own
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understanding let's have a short look at
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our agenda for today I'm here as you can
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see with my dear colleagues Sonia murin
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and Ani takala Sonia is our responsible
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sourcing manager at upm raflatac and she
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will introduce euda and our approach to
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to due diligence next I will have a
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practical look at eodr based on the last
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months of customer discussion we've had
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on this topic already Anie who's our
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development manager for operations
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solution also heads the upm rafu project
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on eodr he's leading the it
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implementation and will share how upm
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raak approaches eodr for the
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EU before we close all three of us will
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be available to answer all of your
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questions please write your questions in
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the chat you will find the chat in teams
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on the top of the window that you're
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looking at and it should open up on the
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right side side feel free to share
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questions already during the
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presentation as they come
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up before I hand over to Sonia we have a
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disclaimer on eodr as it is a legal
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requirement for the EU the information
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we share today are based on our current
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understanding and interpretation of the
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eodr the EU has not finally answered all
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open questions and things may change in
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the coming weeks and months Please be
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aware that our comments refer to supply
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of label stock and other selfadhesive
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products to our direct customers when it
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comes to our customers and the value
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chain further Downstream we recommend
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that you consider your own eodi
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obligations when selling materials to
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your own customers as it says here we do
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not offer legal advice or consult on
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eodr and we recommend that you seek
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guidance also from the EU and
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knowledgeable third parties when it
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comes to your own
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compliance but with that let's get right
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in the thick of it so may I hand over to
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you yes and thank you Vera and welcome
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all on my behalf to this webinar about
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UDR I will tell you a little bit about
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the EU deforestation regulation and our
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approach to due
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diligence the reason why this regulation
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was created is that EU as a region is a
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major contributor to
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deforestation even though its own forest
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area has been
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increasing from the chart you can see
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that the forest area in Europe has grown
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by 9% over the past 30
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years however EU consumption remains a
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major Global driver of deforestation and
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Forest
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degradation Global deforestation means
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deforestation taking place
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worldwide due to the conversion of
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forest to land of agricultural use
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whether human included or
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not Forest degradation under the
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regulation means the conversion of
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certain types of forest into other kinds
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of forest other than wooded
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land it has been estimated that without
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this regulation the Union's consumption
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and production of just six Commodities
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alone would result in the deforestation
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of
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248,000 hectares per year which is
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equivalent to the size of Sara Island in
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Estonia or two times the size of the
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city of
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Rome this regulation aims to minimize
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the eu's contribution to Global
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deforestation and Forest degradation
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which are among the main drivers of
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climate change and biodiversity
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loss the goal behind eud is important
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and we fully support its aim to create a
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positive
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impact we can move to next
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slide okay so here I'm happy to
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highlight the achievement that we made
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in the beginning of this year
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all papers sourced by upm raak are now
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certified under a credible thirdparty
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Forest certification
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scheme having all papers certified was
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one of upm raf's 2030 responsible
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sourcing and climate targets which has
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now been achieved six years ahead of
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time while certified papers help us
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comply with eodr requirements having
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certifications and certified products
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alone is not enough to comply with eodr
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requirements therefore certifications
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are not a Green Lane or a free pass when
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it comes to UDR
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compliance so the goal of this
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regulation is to hold and reverse EU
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driven Global
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deforestation based on mandatory due
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diligence the reg regulation came into
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force in June last year and we are now
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nearing the end of the transition period
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which concludes on December 30th this
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year after December 13th it will be
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prohibited to place relevant products on
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the EU Market or export them unless they
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meet the following criteria
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they are deforestation
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free they have been produced in
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accordance with the relevant legislation
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of the country of
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production and they are covered by a due
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diligence
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statement anex one of the regulation
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lists all the Commodities covered by the
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regulation and for us wood is the
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relevant commodity
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I would like to briefly show you the
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different roles companies can have under
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the
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UDR for us the most relevant role is the
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operator operators are responsible for
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conducting due diligence before placing
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products on the EU Market or exporting
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them additionally operators must create
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a due diligence statement in the eu's
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Tracy system
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and this due digent statement has a
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reference number that is then provided
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to our
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customers but an will explain more about
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this process
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shortly besides the operator role there
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are also Trader and authorized
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representative roles but the
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responsibilities in most roles are quite
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similar
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in order to comply with eodr
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requirements we need to establish a due
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diligence system as outlined in article
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8 of the
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regulation we must exercise due
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diligence before placing relevant
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products on the EU Market or exporting
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them from the
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EU so how to carry out due
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diligence firstly we need need to gather
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information as specified in the
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regulation for example trade name full
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scientific name of the wood and quantity
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of the product in
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kilograms just to mention
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few secondly we need to conduct a risk
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assessment and if the result indicates
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no risk or only negligible risk we can
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proceed to place the relevant uh
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products on the market or export it
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however
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if and higher than
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NE we need to implement risk mitigation
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measures if after implementing these
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measures we achieve no risk or only
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negligible risk we can proceed to place
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the product on the market or export it
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as I mentioned previously we need to
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create due diligence statements in the
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Tracy system when selling Goods in the
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EU or exporting them from the
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EU Annex two of the regulation outlines
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the information required in these
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statements there need to be information
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about the
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operator also product information
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including the CM code trade name full
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scientific name of the wood and quantity
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of the product in
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kilograms also there need to be
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traceability info including the country
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of production and geolocations of the
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harvested
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wood this information is included in the
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first due d statement created by the
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first player in the value chain within
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the
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EU after that the traceability
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information flows through the value
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chain VI are linked du diligent
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statements so in cases where our
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suppliers have already created due
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diligence statements we need to refer to
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these statements when creating our own
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statement lastly we need to confirm that
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due diligence has been carried out and
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no or only eligible risk was
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found that was all from my side and
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thank you for
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listening thank you Sonia so now you've
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heard what Udi is all about and I've
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seen that questions have already come in
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we'll address them in the end as said um
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that's what it's all about and how we
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approach the regulation I will now have
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a bit more practical look when it comes
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to label stock and other selfes of
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products so what are things that you may
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want to consider yourselves um when you
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plan the next steps regarding eodr
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compliance
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so here you see an example of what a
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value chain where upm ra attack is in
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the middle kind of looks like with both
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up and downstream companies Upstream
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this is probably the shortest value
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chain possible with only three steps the
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forest where the wood is grow where the
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wood grows uh that is then being used to
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produce pulp which in turn is used for
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paper production and the papers can then
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become part of a uper ra product that
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will resell to you
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we are a manufacturer of label stock and
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Other Self adesive products and while
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Upstream value chain players have their
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own obligations under eodr it's not
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sufficient for us to refer to their to
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those players being compliant we have
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our own compliance obligations like
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Sonia explained before and that's the
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same for the downstream value chain as a
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customer of ours you may convert and or
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print a product subject to eodr and your
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own sales transactions are likely on Al
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subject to UDR
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compliance it is very likely not
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sufficient for you to rely on our
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compliance and our reference number but
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there are cases where the compliance
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requirement ends at rafl and it may also
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end at you at our customers
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straightforward example before we go
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into more details um examples exempt
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from compliance are products not covered
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in nx1 of the regulation that um Sonia
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just mentioned so those CN codes and
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we'll get to more details and then
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secondly products that are used as
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packaging not packaging products or
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products intended to be used for
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packaging later but when they are used
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as packaging but let's have a more
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detailed look at exactly
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that so what are practical things to
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consider related to euda Let's address a
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couple of topics on this
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slide first as a customer if you for
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example print and convert label stock
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into labels you may use the same or
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similar tariff codes CN codes tariff of
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codes and um that we do then when you
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sell printed labels and this indicates
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that you may have a compliance
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requirement to fulfill under
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eodr however if a label is used on a
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package and the filled package is sold
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the packaging itself may be exempt from
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UDR compliance at that stage as an
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example think of a raack shipment the
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products you receive may be subject to
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eodr but the pellets which the products
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are delivered on are not at least they
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are not when we use them as packaging
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they are subject to UDR further up in
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the value
00:14:04
chain when it comes to you our customers
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and also your own customers for example
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brands or retailers we receive a lot of
00:14:11
questionnaires that you forward for eodr
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the EU system the so-called traces
00:14:17
system as Sonia said that is the vehicle
00:14:19
where compliance is shown and this is
00:14:21
where the due diligence statements need
00:14:23
to be issued that's where they live and
00:14:25
that's where they connect to each other
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we can share reference numb to due
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diligence statements with you and you
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may share those with you may share those
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further if there's no uh requirement for
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you to be compliant um but basically if
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you need to be compliant you need to
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create your own due diligence as well
00:14:44
because we don't have a direct Supply
00:14:46
relationship with your customers and we
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seek to provide the desired information
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under
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UDR um but we would like to avoid
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building a duplicate information stream
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separate of UDR requirements
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with that let come to the second topic
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getting even more practical in the
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middle of it which projects which
00:15:06
products are subject to
00:15:07
UDR Sonia mentioned anex one of the
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regulation anx one gives so-called CN
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codes CN codes for Combined nen n
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nomenclature these are called also
00:15:19
tariff codes or HS codes and nx1 States
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those codes which are subject to eodr
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these are related to the seven
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Commodities Sonia mentioned and the main
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one for rafl is Wood related to wood for
00:15:33
European raflatac all products falling
00:15:35
into the category starting with 48 are
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subject to eodr 48 is the category for
00:15:41
paper and paper board and in that case
00:15:43
for example selfes of labels of paper
00:15:46
have a subcategory in that
00:15:48
area this also means that only products
00:15:51
with a CN code of 48 will receive due
00:15:54
diligence
00:15:55
statements these are typically materials
00:15:58
made from wood fibers so in label stock
00:16:00
it means materials with a paper face in
00:16:02
the
00:16:04
lemonade what that means in turn is that
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label stock with a film face material is
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not in this 48
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category the category for film label
00:16:14
stock is usually
00:16:15
39 and thus not subject to
00:16:18
UDR this is even true when the film
00:16:21
lemonade has a glass scene or craft
00:16:24
paper liner the paper liners are subject
00:16:27
to eodr but further Upstream in the
00:16:29
value chain so as as we buy those papers
00:16:32
for example but not at the point of
00:16:34
sales when we deliver film label stock
00:16:36
to our customers to
00:16:38
you so what you see here also are two
00:16:41
exceptions related to eodr the first one
00:16:45
if material is used as packaging in our
00:16:48
understanding e does not apply there was
00:16:50
the pellet example I gave earlier
00:16:53
another example is when print when a
00:16:55
printed paper label is applied to an
00:16:57
e-commerce package being sent or a Home
00:16:59
Care bottle of laundry detergent to be
00:17:01
sold in that case there is an exception
00:17:04
under
00:17:05
eodr the second exception if the paper
00:17:08
is subject to eud and it contains
00:17:10
recycled fibers the UDR does not apply
00:17:14
recycled fibers are considered kind of
00:17:16
born in the recycling stage and they are
00:17:19
not traced back to the forest origin
00:17:21
that would also be practically pretty
00:17:22
impossible if a paper contains both
00:17:25
recycled and virgin fibers the UDR
00:17:28
requirement does apply to the Virgin
00:17:30
fibers
00:17:33
only and with that our third Topic in
00:17:36
this practical
00:17:38
look as rafl Tu we are building a system
00:17:42
to share needed information for
00:17:44
compliance with our customers with you
00:17:46
when it comes to deliveries within the
00:17:48
European Union when we deliver into the
00:17:51
EU or we deliver out of the EU Andy will
00:17:54
share more details on how we plan to do
00:17:56
this for our scar UK site this means
00:18:01
that we will create due diligence
00:18:02
statements when delivering from there to
00:18:04
EU customers we also plan to do the same
00:18:08
for deliveries from scabo to non-eu
00:18:11
countries like UK or
00:18:13
Switzerland however the EU has not yet
00:18:16
clarified whether this will be
00:18:17
sufficient then for you as our customer
00:18:21
not in the EU to import to the EU in the
00:18:24
next step of the value
00:18:26
chain deliveries from other RAF sites
00:18:29
outside of the EU to customers outside
00:18:32
of the EU are not subject to
00:18:35
eodr and it's not possible to create due
00:18:37
diligence statements in the EU Tracer
00:18:40
system if you are a customer for example
00:18:42
in North America or in Asia Pacific you
00:18:45
receive products from upm Raff tuch
00:18:47
there might be EU involvement further
00:18:50
down the value chain please remember the
00:18:52
exceptions from earlier 48 CN code and
00:18:56
the packaging exception if you see that
00:18:59
despite this there will be an UDR
00:19:01
compliance requirement please contact
00:19:03
your sales representative and share
00:19:05
product details and case information as
00:19:08
this is the regulation from the European
00:19:10
Union not all of our Global suppliers
00:19:13
are ready to share necessary information
00:19:15
if it's outside of the EU so please get
00:19:17
in touch with your main contact at
00:19:19
raflatac and we look at those
00:19:22
cases few I already I'm sure it fused
00:19:25
like a lot already with all this
00:19:26
information so finally
00:19:29
what are the next steps that you can now
00:19:31
take especially if you haven't
00:19:32
considered eudi yet and you know that
00:19:34
you have deliveries related to the
00:19:38
EU if you have EU related transactions
00:19:41
we recommend that you consider
00:19:44
identifying the CN codes of the products
00:19:46
that you sell do they even fall under
00:19:48
the regulation
00:19:50
nx1 secondly you may also want to
00:19:53
clarify your role as Sonia explained
00:19:55
them earlier if you determine that you
00:19:57
have an EU Diablo
00:19:59
obligation then thirdly you may want to
00:20:02
consider how you can establish a due
00:20:04
diligence system especially involving
00:20:05
your it Department to work with the EU
00:20:08
Tracer system much like what an an is
00:20:10
going to explain later for
00:20:12
raak and finally you may want to create
00:20:15
awareness among all of your suppliers
00:20:17
because there are still companies
00:20:18
unaware of eodr and they haven't set
00:20:21
anything into action yet so it's always
00:20:23
good to then inform the Upstream value
00:20:25
chain of those topics
00:20:31
and now I have the pleasure to hand over
00:20:32
to Anie who will take a look with you at
00:20:35
the it implementation of UDR related to
00:20:37
the
00:20:38
EU thank you Vera and hello
00:20:42
everyone I'll insights of the eud
00:20:46
related developments ubm rafl is is
00:20:49
currently running in parallel with ubm
00:20:51
and and European
00:20:54
Union um let's take a look of this U
00:20:58
complic ated looking slide um on the
00:21:00
left is the starting point of a
00:21:03
multi-step supply chain where
00:21:05
geolocations of harvested wood are are
00:21:08
recorded upm Brock is is part of this
00:21:11
chain where every step needs to do their
00:21:13
own share in fulfilling the EU
00:21:16
regulation this means development in in
00:21:18
multiple
00:21:20
places technical key for f fulfilling
00:21:24
the EU regulation is the uh due
00:21:26
diligence statement and DDS for short
00:21:29
and more precisely DDS reference numbers
00:21:32
delivered through the supply chain every
00:21:35
Link in the chain receives DDS
00:21:38
references from their vendor and then
00:21:40
uses receed products with the respective
00:21:44
references in production
00:21:46
process rafl will do exactly this we
00:21:49
receive the reference numbers from our
00:21:51
vendors with raw material deliveries and
00:21:54
then when we ship onwards to you we will
00:21:56
again generate new reference number
00:21:59
the reference numbers are created in in
00:22:02
European Union tool called traces which
00:22:05
is under development at the moment we
00:22:07
will call EU traces from rafl internal
00:22:11
Mill execution system and request DDS
00:22:14
references at the time of of shipment to
00:22:17
you the call to traces will go through a
00:22:20
common upm integration
00:22:22
layer as a result EU traces will have a
00:22:26
complete link path from Goods you
00:22:28
receive from us to geolocations of
00:22:31
harvested wood in the example
00:22:34
illustration shown here rafl has
00:22:36
delivered Goods to a customer and
00:22:39
created reference number 15 for the
00:22:41
shipment this reference number 15 has
00:22:44
linked reference numbers 11 12 and 13
00:22:48
those Raff has received from
00:22:51
vendors and so path continues all the
00:22:54
way to geolocations of harvested
00:22:57
wood next
00:22:59
let's take a look of a high level
00:23:01
development plan we
00:23:05
have uh turning the previous picture
00:23:07
upside down we have European Union at
00:23:10
top uh EU is developing Tracy system as
00:23:13
we speak at the moment we have access to
00:23:16
a test system and the final production
00:23:19
system is said to be available in
00:23:21
December one step down is um upm eodr
00:23:25
project which is developing common
00:23:28
function alties for all all UPN
00:23:30
businesses including rafl for today's
00:23:33
topic most important is the API to
00:23:36
traces which will enable us to get the
00:23:39
DS
00:23:40
references and last but not least of
00:23:43
course is the ubm rafl project itself
00:23:46
covering the rafl specific
00:23:49
functionalities as with the with with
00:23:52
the two up
00:23:53
layers our build work is ongoing first
00:23:57
building blocks have been tested Ted and
00:23:59
we are moving onwards in development
00:24:01
work all developments share the same
00:24:04
ultimate Target and be ready by the end
00:24:07
of this
00:24:08
year moving on from this high level
00:24:12
timeline to a more details on raak
00:24:15
system development itself here you can
00:24:17
see a rafl production site you our
00:24:22
customers are on the right you have
00:24:24
placed an order and we will produce the
00:24:27
goods and send them to you
00:24:29
during the dispatching process executed
00:24:31
in our Mees system we will call EU
00:24:35
traces through a upm integration layer
00:24:38
and generate DDS reference
00:24:40
numbers the reference numbers will be
00:24:43
included into shipping list and shipment
00:24:46
EDI messages EDI messages are using
00:24:49
papet standard and papet has already
00:24:53
implemented necessary schema changes for
00:24:55
eodr purpose
00:24:58
I have all the time spoken about
00:25:00
reference numbers and indeed there will
00:25:03
be two numbers we deliver to you the
00:25:06
actual DDS reference number and a
00:25:08
verification number you can see examples
00:25:12
of those numbers in the Box on the right
00:25:14
hand side of the
00:25:16
slide these examples are created in EU
00:25:20
traces test system and do not refer to
00:25:23
any live case but you get the idea how
00:25:25
the reference numbers will look like
00:25:28
the shipment with two mentioned
00:25:31
reference numbers is the visible part
00:25:33
for you before that can happen we have
00:25:36
run through a normal material receiving
00:25:39
and production
00:25:40
processes during material receiving we
00:25:43
will record and validate DDS references
00:25:47
we get from our vendors validation
00:25:50
happens through that upm integration
00:25:53
layer production process is the final
00:25:56
block connecting both ends of together
00:26:00
needless to say this is a very critical
00:26:02
step you can think it as a engine of the
00:26:05
whole thing we will continue using our
00:26:09
existing in-house production data
00:26:11
tracing the tracing functionality itself
00:26:14
does not require any changes we will
00:26:16
simply use what we already
00:26:19
have and as summary we are working in
00:26:22
multiple process touch points at the
00:26:25
moment firstly in receiving to be a able
00:26:28
to record vendor provided DDS references
00:26:31
for later use and in in addition to
00:26:33
recording validate them
00:26:36
also secondly in integration to EU
00:26:40
traces via upm integration layer to get
00:26:43
the due diligence statements created and
00:26:46
DDS reference numbers available and
00:26:49
lastly in dispatching to be able to send
00:26:51
you DDS references with every shipment
00:26:55
hope this gives you an idea what eodr
00:26:57
means to raak from system development
00:27:00
perspective Target is the end of the
00:27:03
year thank
00:27:08
you thank you
00:27:11
Anie I hope we could already provide
00:27:13
useful insights and information to all
00:27:16
of you we can now use remaining time to
00:27:18
answer your questions I see they're
00:27:20
coming in plenty so we're going to pick
00:27:22
all of those up as one reminder if you
00:27:24
haven't done sh if you haven't shared
00:27:26
any questions yet you can share the
00:27:27
question in the chat you should use the
00:27:29
option on the top of the webinar window
00:27:31
with a uh where you can open the chat
00:27:32
and then on the right side you can type
00:27:34
those questions before I kick off the
00:27:36
Q&A like to remind you of uh of kind of
00:27:40
the legal disclaimer from the beginning
00:27:41
so information we share today and we
00:27:43
comment on your questions of course is
00:27:45
based on our current understanding and
00:27:46
interpretation of eodr we cannot offer
00:27:49
legal advice or consult on eodr and we
00:27:51
recommend you seek guidance also from
00:27:53
the EU and knowledgeable third parties
00:27:55
and I can see that some of you asking
00:27:56
the questions have already started doing
00:27:58
that as well so finally let's have a
00:28:01
look at the questions I'm going to move
00:28:03
the questions now in my view so I can
00:28:05
see them and then let me start I will go
00:28:09
actually I will go top down now um and
00:28:12
then of course feel free to add on I
00:28:13
think some questions we may have
00:28:14
answered already through the webinar as
00:28:16
well but I think it's still good to
00:28:17
repeat as this is such a complex topic
00:28:21
um Sonia the first question to you um
00:28:24
could you reiterate again is UDR kind of
00:28:27
uh how is it it related to FSC and PFC
00:28:29
and do they still need UDR compliance if
00:28:32
certification is in
00:28:34
place yes so the certifications help us
00:28:38
to comply with eodr but it's not enough
00:28:42
so if you have a certification it
00:28:44
doesn't help much with eodr so basically
00:28:47
you also need to implement all the
00:28:50
details we have described here but uh
00:28:53
when you need to create these risk M
00:28:56
mitigation procedures um the
00:28:58
certifications will help you with
00:29:01
those great thank you and then building
00:29:05
on that Sonia also for you um there's uh
00:29:08
one listener that asks what sort of risk
00:29:11
and then another one that asks what is a
00:29:13
risk and what risk mitigation procedures
00:29:15
can be implemented could you have a a
00:29:17
take at that yeah um if we want to go
00:29:22
back to the slide
00:29:24
eight yes if it's possible yes
00:29:29
I'm going to do a quick jump
00:29:34
through okay so here in the middle you
00:29:38
see that all the products that we place
00:29:40
into the EU Market they need to be um
00:29:43
deforestation free they need to have
00:29:47
been produced in accordance with the
00:29:49
relevant legislation of the country of
00:29:52
production and they need to be covered
00:29:55
with this due diligence statement so the
00:29:57
risk is really related to these three
00:29:59
pillars over here so basically we need
00:30:02
to make sure that um the products that
00:30:06
we are purchasing from our suppliers and
00:30:09
what we are placing in the
00:30:11
market um these three pillars are
00:30:13
covered and there are no risk related to
00:30:19
these and about the uh measures how you
00:30:22
can mitigate the risk um UDR the
00:30:26
regulation States
00:30:28
um that you need to gather information
00:30:32
about your supplier and about the
00:30:34
products and so forth but otherwise it's
00:30:37
up to companies to decide what to do and
00:30:40
how to check your own suppliers and
00:30:43
mitigate the
00:30:48
risks thank you
00:30:50
Sonia let me find my chat window again
00:30:53
one second now okay good then the next
00:30:57
question an like to share to you
00:31:00
um will we will you issue this uh this
00:31:03
statement for each supplied batch if you
00:31:05
could go just kind of reiterate what you
00:31:07
said on that yes simple answer is yes um
00:31:10
when we ship out a batch of goods we
00:31:13
call it shipment and you get the uh
00:31:16
shipment paperwork then that will
00:31:17
include one DDS reference or well two
00:31:21
numbers so one set of these
00:31:23
numbers thank you and that means per
00:31:25
shipment it can be multiple products if
00:31:27
you order multiple products that
00:31:29
shipment will that DDS reference number
00:31:30
will cover multiple products as well yes
00:31:33
correct good and then the next one is
00:31:37
now back to um the this is more
00:31:40
verification of the DDS so either Anya
00:31:42
an or Sonia how does your customer do
00:31:45
verification of the DDS by upm so I'm
00:31:48
not quite sure if it now means that how
00:31:50
do we verify as rafl attack or how do
00:31:51
our customers verify the DDS so
00:31:54
something I can try to answer I'm
00:31:57
understand in the question so that when
00:31:59
we send a DDS references to our customer
00:32:03
then how do they verify them that they
00:32:05
are good and I I know two means either
00:32:08
you you Lo on directly into the uh EU
00:32:12
provided traces system and check the
00:32:15
numbers from there or then you use a API
00:32:20
call from your own system to the um EU
00:32:24
traces and uh use the functionality in
00:32:26
there but the verification is anyway it
00:32:30
has to happen in the EU Tracy
00:32:33
system good thank you an so then the
00:32:36
next question is what if product is
00:32:38
based on recycled raw material is it in
00:32:40
scope of UDR or not so when it comes to
00:32:42
recycled content recycled fibers are
00:32:45
considered born in the recycling stream
00:32:48
and they're not traced back to the
00:32:49
origin of the wood remember that
00:32:51
recycled fibers could also be multiple
00:32:53
times recycled and it's clearly
00:32:55
impossible to actually Trace that back
00:32:57
so recycled content is an exception from
00:33:00
eodr obligation but if there's a paper
00:33:03
that includes both virgin and recycled
00:33:06
content um the Virgin content underlies
00:33:08
requirements of the eudi as
00:33:11
well and then that's I think the
00:33:13
question we probably most anticipated
00:33:15
would be coming there's information
00:33:17
about possible postponed of of EU drr
00:33:19
and do you have more information on this
00:33:21
and then I saw another one we've heard
00:33:23
that South American authorities and also
00:33:25
German ministers have sent a letter to
00:33:27
EU Commission to ask to postpone the
00:33:28
introduction date for 6 months and
00:33:30
there's still no instructions published
00:33:32
and most companies are not ready and
00:33:34
that's a very fair question it's a
00:33:36
question that we kind of ask the same
00:33:38
way um we've heard probably the same
00:33:40
rumors as you have we have the same
00:33:42
access to EU websites as you have um we
00:33:47
still operate under the assumption that
00:33:48
it's going to go live from from the 30th
00:33:51
of December and we plan accordingly but
00:33:54
it may be that there is a postponement
00:33:56
coming but we just don't no so we are
00:33:58
preparing accordingly and we also feel
00:34:01
that while even if there's a postponed
00:34:03
it will only come later as a requirement
00:34:05
so the only chance that there is for us
00:34:07
and also you is take more time to get
00:34:09
all the ducks in a row basically to
00:34:11
prepare for
00:34:14
this then uh question for um Anie we've
00:34:18
covered that but let's take it again
00:34:19
just to make sure how will we receive
00:34:21
the reference codes on the invoice line
00:34:24
by line by EDI by
00:34:26
mail yeah repeat the previous answer
00:34:29
then uh the uh reference numbers will
00:34:33
come with the shipment paperwork and
00:34:35
with the EDI uh for for those customers
00:34:38
where we have the EDI connection running
00:34:40
so both cases and there will be one
00:34:43
number per shipment so as ver you were
00:34:45
commenting already if there are multiple
00:34:47
products then that one number will cover
00:34:50
all of those products sounds good then
00:34:53
the next question forgive me I will skip
00:34:55
because that I think goes in the ex the
00:34:56
same direction um I will later on also
00:34:59
share the link to the um FAQ that goes
00:35:01
on our website that will also go again
00:35:03
in the reference number and show also an
00:35:05
example again of the reference number
00:35:06
that was on the slides so you will see
00:35:08
that the the reference number and then
00:35:10
the verification number um and in terms
00:35:13
of the for the postponement earlier so
00:35:16
yes the EU has actually promised to
00:35:19
adjust the uh Q&A that they did earlier
00:35:22
this year but they've never updated that
00:35:24
and we are still waiting for those
00:35:25
practical instructions from EU side as
00:35:27
well and I think there's now more
00:35:29
pressure building from various
00:35:31
governments and various associations to
00:35:33
the EU to actually publish those rules
00:35:35
as
00:35:37
well so um what's the next here what are
00:35:40
obligations as a brand owner that is
00:35:43
buying in an eodr relevant material but
00:35:45
then sells a product that is not in
00:35:47
scope of
00:35:50
eodr so if you're if you sell a product
00:35:52
that's not in scope of eodr you won't
00:35:55
have to do any due diligence because
00:35:57
then the D diligence if that used to be
00:35:59
earlier in the value chain the due
00:36:00
diligence stops before you then actually
00:36:02
sell that product onwards depending on
00:36:05
what the details are you may consider a
00:36:07
difference between EU or non-e location
00:36:09
of where you're selling from um is there
00:36:11
a need to provide anything but if
00:36:13
something's not subject to eud you don't
00:36:15
need to provide any details under UDR
00:36:18
either further down the value chain you
00:36:20
might get inquiries but that depends a
00:36:22
little bit on how the value chain then
00:36:26
looks then um in terms of Trader so now
00:36:29
maybe an and or Sonia does a Trader have
00:36:32
to send data to traces if the HS code
00:36:34
doesn't change when sending Goods
00:36:36
Downstream or can a Trader just copy the
00:36:39
reference codes the reference numbers
00:36:41
that they get I don't know if you can
00:36:43
comment on that if there's a some
00:36:45
insight well um based on the information
00:36:48
we have at the moment then the trader
00:36:51
has to create a new DDS statement with a
00:36:54
new number and then link back to the the
00:36:57
number they received so they they cannot
00:37:00
simply copy the number they got but they
00:37:02
have to create a new one with the link
00:37:04
to the previous one yeah so even as a
00:37:07
Trader yeah yeah good okay so then a
00:37:10
very specific question related to chain
00:37:12
of custody I think will the DDS and
00:37:15
reference number be mentioned on the
00:37:16
chain of custody um Sonia do you want to
00:37:21
take yeah I can reply that the answer is
00:37:24
no chain of custody and the
00:37:26
certifications are a totally different
00:37:28
thing than
00:37:30
eodr so those are handled handled
00:37:34
separately good then um Anie the next
00:37:38
one I'll give to you how do you deal
00:37:40
with the uncertainties for example if
00:37:42
geolocation and other information will
00:37:44
need to be stored by Downstream
00:37:46
operators and um the person that's
00:37:48
asking this said they received oral
00:37:50
confirmation that will not be needed but
00:37:52
they are waiting for confirmation FAQ or
00:37:54
guidelines what do we build our system
00:37:57
on what type of information do we build
00:37:58
our system on I think that question
00:38:01
contains so many answer that is that I
00:38:04
can't even answer so we probably have to
00:38:05
come back to that um in in a later stage
00:38:10
yeah um good and then we will I'll share
00:38:13
the link soon for the um FAQ on our
00:38:16
website and that will be kind of
00:38:18
continuously adjusted as well also based
00:38:20
on the the questions
00:38:22
today um do we have a tool in place to
00:38:25
generate fine DDS for manual dispat es
00:38:28
material returns material samples
00:38:30
dispatches outside of the system rough
00:38:32
cycle
00:38:34
dispatches and see I would also look at
00:38:36
you for that well yeah the um rough
00:38:39
cycle of course is uh recycled material
00:38:41
so it's not in the scope itself um the
00:38:45
tools we are generating are for the
00:38:47
dispatches and we we are intending to
00:38:50
include the uh reference numbers into
00:38:53
the documents we mentioned so shipment
00:38:55
uh documents and then the EDI messages
00:38:57
including but uh nowhere else
00:39:00
there's we we don't have any other tools
00:39:03
in the plan plans at the moment yeah and
00:39:05
then of course for sample deliveries
00:39:06
they are also just regular deliveries so
00:39:08
there will be a reference number for
00:39:10
samples under eodr and the material
00:39:12
returns of course have always a
00:39:14
connection from the ordering number to
00:39:16
the shipping list so we know which
00:39:18
reference number material return
00:39:20
actually belongs to so that's AB due to
00:39:22
the traceability that an mentioned
00:39:25
earlier um and then is a kind of very
00:39:28
broad question what is the verification
00:39:29
number do you want to give an answer on
00:39:32
that Anie um it's it's a second part of
00:39:35
the uh reference number that EU traces
00:39:38
or EU legislation has the background and
00:39:42
the meaning is not clear for us at the
00:39:44
moment and where it will be used but uh
00:39:46
that we'll have to we'll probably find
00:39:48
out and at the same time as as everybody
00:39:52
else and then uh the next two ones I can
00:39:55
comment on even though that's the D
00:39:57
system but with a reference number and
00:39:58
verification number change for each
00:40:00
delivery for the same item so let's make
00:40:02
it concrete when I look at labeled stock
00:40:04
you buy rafla code R51 honey glassan 65
00:40:08
if you buy that product this week and
00:40:09
then you get it delivered again in a
00:40:11
month then yes you will receive two
00:40:12
different reference numbers because the
00:40:14
reference numbers are issued shipment
00:40:17
specific um and then the question after
00:40:20
that is whether the reference number is
00:40:21
the same for all reals in one shipment
00:40:23
and yes that is so if you buy three
00:40:25
different products they all shipped at
00:40:27
at the same time you get one reference
00:40:29
number for that whole shipment and that
00:40:31
basically then connects to the whole
00:40:33
Upstream value
00:40:36
chain um then the next question what is
00:40:38
the use of the verification number from
00:40:41
traces is that what will be matched with
00:40:43
another DDS uh I think we've probably
00:40:45
covered that now with what you said
00:40:47
anything to add on yeah that's well it's
00:40:50
it's a the the verification number and
00:40:52
the reference number they they together
00:40:55
make the uh
00:40:57
uh ID for the DDS statement so that's
00:41:01
all we know at the moment um and don't
00:41:04
know exact meaning of the verification
00:41:06
number itself okay I can just add here
00:41:09
that most probably we have the
00:41:11
verification number just to make sure
00:41:13
that the due diligence statement number
00:41:15
is valid and companies are not making
00:41:18
those numbers up themselves so you can
00:41:21
actually check that the number that they
00:41:24
have created so the due diligence
00:41:26
statement number is valid by using this
00:41:29
verification number but
00:41:33
yeah we'll see how it works in practice
00:41:36
sounds good and then the next question
00:41:38
is will due diligence statements be
00:41:40
available for materials already held in
00:41:42
our stock I think we can all answer that
00:41:44
but Sonia do you want to take that
00:41:46
related to our stock
00:41:49
material um sorry I was not completely
00:41:52
following uh whether whether we issue
00:41:54
due diligence statements also for
00:41:56
material already held in stock that's
00:41:58
then for our stock and of course for
00:42:00
customer stock as
00:42:01
well well basically uh the materials
00:42:04
that we have stock at the moment we
00:42:07
don't have the uh geolocation
00:42:09
information so we are unable to create
00:42:12
due diligence statements for those
00:42:14
products but it's okay the regulation
00:42:16
says that all the goods that are
00:42:18
already um in the market are fine to be
00:42:22
used because of course um um EU also
00:42:26
understands that it's really hard to
00:42:30
it's impossible to create the dut
00:42:32
statement for the products that are
00:42:34
already flowing in the
00:42:39
market thank you Sonia and then the next
00:42:42
two ones I'm going to skip over now just
00:42:44
because it's also related to the
00:42:46
verification number and reference uh
00:42:47
reference numbers um if there's further
00:42:50
questions that couldn't be clarified
00:42:51
please later on check our uh Q&A and
00:42:54
then after that we can check if there's
00:42:56
kind of additional we can share if
00:42:57
there's additional inquiries that you
00:42:59
have based on that um will the today's
00:43:01
slides be made available to participants
00:43:04
um we won't share the direct slides but
00:43:06
we have the link uh later on that we
00:43:09
will also Post in the chat to our
00:43:10
frequently asked questions and all of
00:43:12
the questions and more information is
00:43:14
available on our website so we're happy
00:43:17
for you to access that and we will soon
00:43:19
send out also the link to the recording
00:43:20
of
00:43:23
today uh December looks tight for traces
00:43:26
coming on stream to issue um reference
00:43:28
numbers so will there be any possibility
00:43:29
to test the system before it goes live
00:43:31
Sonia may I ask you to comment on
00:43:35
that I think that an might have a better
00:43:38
um understanding of when the traces will
00:43:41
actually work but I know that it will be
00:43:43
a tight schedule yeah it it definitely
00:43:46
is and I agree with the question it it
00:43:49
definitely is and I assume it's a
00:43:50
development related system related
00:43:53
question itself so yes the timetable not
00:43:56
only December but November December
00:43:58
looks tight and uh the traces uh is is
00:44:04
under development like said we have
00:44:06
access to the test system and uh the
00:44:09
ubm project is building our integration
00:44:12
layer towards traces but uh we will see
00:44:16
how how it goes um some of testing
00:44:19
activities some mockups are in there
00:44:21
already but time will
00:44:25
tell thank you
00:44:27
um and then uh does anybody know do you
00:44:31
know if can companies still apply for
00:44:33
access to the test system to also get
00:44:34
familiar with it do you know
00:44:36
that um we have we have a access to the
00:44:41
um test system or actually the the
00:44:43
developers who are building the uh uh
00:44:47
traces API they must have because they
00:44:50
have been working on it already how that
00:44:52
happens that I would know we would have
00:44:53
to come back to that but probably the
00:44:56
best information comes from the EU Pages
00:44:58
themselves or traces direct yeah and in
00:45:01
our website that we we're going to show
00:45:03
you in a minute um there is the link
00:45:05
actually to that um to that uh to the
00:45:08
due diligence system and then you can
00:45:10
get further information from there and
00:45:11
inquire whether test access is like
00:45:13
additional available as well um the next
00:45:16
question is how are you going to
00:45:17
validate the DDS from your suppliers is
00:45:20
there any process in the European Union
00:45:22
platform for doing it there is or there
00:45:26
is said to be I mean there it doesn't
00:45:28
exist yet but uh in the beginning they
00:45:31
was said that there is a functionality
00:45:33
for for a validating the um um supplier
00:45:38
given uh DD statements the the function
00:45:41
wasn't validate it was retrieve or
00:45:43
something like that but uh but there
00:45:45
will be one U which doesn't exist yet
00:45:48
linking to the previous question that uh
00:45:51
December looks tight for the testing
00:45:53
purposes yes absolutely um then the next
00:45:57
question is will the DDS reference
00:45:58
number be on reels of label stock so to
00:46:01
repeat what we said there's going to be
00:46:03
Ruff attack is going to issue one
00:46:05
reference number with the verification
00:46:07
code that belongs to that for one
00:46:09
shipment so all of the shipment is
00:46:12
covered by one reference number not
00:46:13
specific reals of label stock in that
00:46:16
case yeah and in case this means that
00:46:19
are we printing the uh references on a
00:46:22
real label then no that's not the case
00:46:26
yeah they will be aail ailable on the
00:46:27
shipping list that also accompanies the
00:46:29
shipment itself yeah okay um are the DDS
00:46:35
statements and reference numbers
00:46:36
available or P paper mill data available
00:46:39
for papers currently sold or sold in the
00:46:41
past so I would say what Sonia just said
00:46:44
before um as UDR comes into effect kind
00:46:48
of in the value chain we all have to
00:46:50
wait wait as information becomes
00:46:51
available and Sonia said um we can show
00:46:54
that if the material has been on the
00:46:56
market or already in the EU then they
00:46:58
are for then exempt from from from that
00:47:00
info and there's a question covering
00:47:02
that as well also in our Q&A anything to
00:47:05
add Sonia
00:47:06
otherwise uh no that's correct so
00:47:10
basically the answer to that question is
00:47:12
no we don't have the information for the
00:47:14
papers that we are purchasing at the
00:47:16
moment or that we are are having in our
00:47:19
stocks yeah so and then um there's uh
00:47:23
one listener that commented I believe
00:47:25
FSC are offering an add-on module for
00:47:27
UDR compliance and that you may all look
00:47:30
out for I think both FSC and PFC and
00:47:32
also other organizations are working on
00:47:35
modules to support customers with
00:47:37
working with the Tracer system of the EU
00:47:40
um upm has chosen the way of kind of uh
00:47:43
building our own API on the on the EU
00:47:46
level and then using our own in-house
00:47:48
systems to become UDR compliant but
00:47:51
there are possible solutions out there
00:47:53
that are being offered how good they are
00:47:55
how useful they are we can comment on
00:47:57
that but um we can see that FSC and PFC
00:47:59
are both further developing also their
00:48:01
own certification systems
00:48:04
now um are label manufacturers fully
00:48:07
exempt uh no they are not so label
00:48:10
manufacturer upm raak we are a labeled
00:48:12
stock manufacturer and our customers you
00:48:15
are then for example printers of label
00:48:17
stock um and as long as the product that
00:48:20
we sell falls under the the CN code so
00:48:23
this tariff code in nx1 we are not
00:48:26
exempt from e are of course only for
00:48:28
deliveries that actually are within the
00:48:30
EU coming into the EU or going out of
00:48:33
the
00:48:34
EU um as a customer what do we need to
00:48:36
check when the material arrives and
00:48:38
where do we need to integrate the ID
00:48:40
codes for each material we receive
00:48:42
Scrolls and transform
00:48:45
them um is that something I'm not quite
00:48:48
sure what that means is there something
00:48:50
that either of you can comment on that I
00:48:51
don't know Anie if there's some comment
00:48:53
or a comment on what we do in receiving
00:48:55
material yeah yeah yeah maybe elaborate
00:48:58
exactly that how we do so when we work
00:49:00
with our windows and we receive the uh
00:49:03
shipments with multiple roles then
00:49:06
during the dispatch process we will
00:49:08
assign the received uh DDS reference
00:49:12
numbers to the roles we receive and then
00:49:15
use them further down in the chain when
00:49:17
we when we create the shipments to our
00:49:19
customer so you probably need to do the
00:49:24
same thank you Anie then is there a
00:49:27
specific form of due diligence statement
00:49:29
who provides it so in the end it's
00:49:31
actually so for example the UDR
00:49:33
compliance obligation we have we have to
00:49:35
create that due diligence statement in
00:49:37
this traces database and Sonia was in
00:49:39
the beginning showing this uh nx2
00:49:42
information so the eodr regulatory text
00:49:45
defines the information that need to
00:49:46
come into that statement and uh then it
00:49:49
depends on the role and the part of the
00:49:51
value chain where you are uh what
00:49:53
specifics you have there but always the
00:49:55
reference number refers to the um
00:49:57
Upstream value chain
00:49:59
details and I can just add here that
00:50:02
basically the due diligence statement is
00:50:05
the Tracy system so you don't need to
00:50:08
create a uh paper of your own and there
00:50:11
the information you need to log into the
00:50:14
Tracy system and then just answer to the
00:50:17
questions that the system has and from
00:50:20
the system you will get the due
00:50:21
diligence statement and the reference
00:50:23
number
00:50:27
and then Sonia next question also for
00:50:28
you um there's a listener that says from
00:50:32
my knowledge FSC will offer risk
00:50:33
assessments for more than 90 countries
00:50:36
will those be enough for us to determine
00:50:37
the level of
00:50:40
risk
00:50:42
um I L here that basically EU needs to
00:50:46
create this uh country risk rating but
00:50:50
it has not being
00:50:51
published and uh probably FC has tried
00:50:56
to also create a list to help us to
00:50:59
comply but uh before the official list
00:51:03
from the EU we cannot uh rate the
00:51:06
countries by
00:51:09
risk so um that's the current
00:51:13
status thank you and then the next
00:51:16
question is UDR concerns all countries
00:51:18
are only import to EU so the eodr
00:51:21
applies to all products that are subject
00:51:24
to eud under NX one that are put on the
00:51:27
EU market and that means they are either
00:51:29
leaving the EU so crossing the border to
00:51:31
outside coming in from outside of the EU
00:51:33
to the EU and that are sold within the
00:51:36
EU um within the EU borders UDR cannot
00:51:40
make mandatory compliance for deliveries
00:51:42
outside of the EU anywhere so deliveries
00:51:45
let's say from raflatac in North America
00:51:47
to a customer in North America there's
00:51:49
no UDR obligation on
00:51:52
those and another question now
00:51:54
specifically when I requested data from
00:51:56
upm about Pulp and Paper Mills due
00:51:58
diligence for materials sold to the us
00:52:01
being shipped in the EU I only received
00:52:03
three species and country of origin no
00:52:06
more why so relating to the question
00:52:10
before this right now if you have a case
00:52:13
that you deliver that you get material
00:52:15
from the from the US to the US and then
00:52:19
subsequently something is shipped to the
00:52:21
EU um as I said earlier it's possible
00:52:24
that suppliers are not ready to share in
00:52:26
information that could then help with
00:52:28
eodr compliance so we um ask you to
00:52:31
raise those cases to the sales contact
00:52:33
that you have so that we can then look
00:52:35
at those cases specifically and advise
00:52:37
how to proceed because the suppliers
00:52:39
outside of the EU don't necessarily have
00:52:42
share the information that is needed to
00:52:44
be eud
00:52:46
compliant and I just want to add here
00:52:48
that to be UDR compliant it doesn't mean
00:52:51
that um companies need to share who are
00:52:54
their suppliers and so forth
00:52:57
so basically uh the information about
00:53:00
the paper mills where we are sourcing
00:53:02
the papers or the pulp Mills that are um
00:53:06
selling the pulp to the paper mills it's
00:53:08
not relevant under the
00:53:13
UDR thank you Sonia um what about rubber
00:53:16
based adhesives you mentioned in your
00:53:18
presentation only wood as a relevant raw
00:53:20
material Sonia can I give that to you as
00:53:24
well yes um uh this natural latex is
00:53:28
also part of um
00:53:31
UDR and uh
00:53:35
basically the materials that we are
00:53:37
selling to our customers are these paper
00:53:41
labels and they are um under this paper
00:53:46
CN codes and everything comes to the CN
00:53:49
codes like Vera told you it's good to
00:53:52
check that what are the CN codes that
00:53:53
what you are sourcing and what you are
00:53:56
selling to your customers and all the
00:53:59
obligations regarding to eodr are linked
00:54:02
to these CN
00:54:05
codes thank you and then a follow-up
00:54:07
question on the verification of the DDS
00:54:10
the customer needs to do the
00:54:11
verification of the DDS that the
00:54:13
information on the DDS is indeed correct
00:54:16
how does the G Customer get this from
00:54:18
upm um I think we've kind of covered
00:54:21
some of this already but do you want to
00:54:22
reiterate either Anie or Sonia
00:54:27
well I can I can start the probably two
00:54:30
things in here the the technical
00:54:32
verification of the number itself that
00:54:35
it exists in the system so that the DDS
00:54:38
statement has been created and that
00:54:41
number is against a a valid DDS
00:54:44
statement that's that's the verification
00:54:47
we are going to do when receiving so at
00:54:50
the receiving point point of time we
00:54:52
will not be checking the the details of
00:54:55
the DD statement or anything in the
00:54:58
further down in the chain uh just the
00:55:01
technical existence and that it it is a
00:55:04
valid statement or valid
00:55:08
number thank you
00:55:11
an then as a printer all reals pellets
00:55:14
packets already have batch making
00:55:16
numbers will there be an API that allows
00:55:18
us to work back from that number to get
00:55:20
the full information required could milz
00:55:23
considering could milch consider a
00:55:25
standardized number format we can use a
00:55:27
common
00:55:29
system Anie can I ask you to comment on
00:55:31
that yeah the the when you have a DDS
00:55:35
reference number you can use that to get
00:55:37
the information from the traces the link
00:55:40
uh from your number that you get from us
00:55:44
uh all the way back to the forest and
00:55:47
the DDS statements the uh the guys who
00:55:49
were chopping the wood out from the
00:55:51
forest made and that is generated in the
00:55:55
Tracy system so we won't be able to
00:55:57
provide that to you it's in the Tracy
00:55:59
system and if Tracy system allows you to
00:56:02
go and look at the whole chain then yes
00:56:04
it's available but we don't know exactly
00:56:07
what will be the final version of the
00:56:09
system and and what it will uh allow you
00:56:11
to access yeah the next question shall
00:56:15
the due diligence be based on bch or
00:56:17
item or
00:56:18
supplier um I mean reference number wise
00:56:21
we're sharing one reference number per
00:56:24
shipment and then Sonia's anything to
00:56:26
add about the due diligence uh conducted
00:56:29
that we do because of course they are
00:56:30
not specific to a delivery as
00:56:34
such yeah true um like I said that UDR
00:56:38
doesn't give uh strict guidelines how to
00:56:41
perform the due diligence so it's up to
00:56:44
companies to decide how they will do it
00:56:46
I guess that most probably companies
00:56:48
will evaluate their suppliers once a
00:56:51
year twice a year or something like that
00:56:54
and based on that uh check that uh the
00:56:56
materials that they are getting from the
00:56:58
suppliers are compliant and the
00:57:02
suppliers are following the due
00:57:06
diligence processes also
00:57:09
themselves sounds good thank you Sonia
00:57:11
so now looking at the time because it's
00:57:13
3 minutes to three and we're cutting off
00:57:15
at the hour so um all the other
00:57:18
questions that are still in the chat
00:57:19
that I can see that you want answers for
00:57:22
we'll look at all the questions from
00:57:23
today and we'll rework and look at our
00:57:26
Q&A online and then adjust whatever
00:57:28
question hasn't been answered yet to
00:57:29
share the information that you're asking
00:57:31
for here um if your name is in there and
00:57:34
we can identify you directly to a
00:57:36
customer we might reach out if something
00:57:37
is unclear but otherwise uh we wew work
00:57:41
the the Q&A and with that I want to move
00:57:44
to the very last slide um because I do
00:57:47
want to thank all of you for asking
00:57:49
really great questions for participating
00:57:51
today and thank you Sonia and Anie for
00:57:54
taking the questions and also explaining
00:57:55
so much
00:57:56
all questions that we didn't have time
00:57:58
to address are not lost as said we're
00:58:00
going to review them and what you can
00:58:01
see here now on this page is that um the
00:58:06
up.com eodr that's where the eodr U
00:58:10
hopefully has gone live during this hour
00:58:12
while we said in the webinar so that's
00:58:13
where the uh FAQ document not not
00:58:16
document but the FAQ the questions and
00:58:17
answers are available and we will adjust
00:58:20
those as we get more information from
00:58:22
the EU and we'll adjust those also with
00:58:24
the questions and answers that we've
00:58:25
gotten from from you today if you do
00:58:27
have more questions after the webinar
00:58:29
check out that website or please also
00:58:31
contact your sales representative you
00:58:33
should have a designated contact in
00:58:35
raflatac please contact that person for
00:58:37
further questions thank you so much and
00:58:40
have a wonderful
00:58:43
day thank you