Dental scheduling: Busy vs. productive

00:05:36
https://www.youtube.com/watch?v=1jMsKhTCbl8

概要

TLDRIn this discussion about scheduling in dentistry, the focus is on differentiating a busy schedule from a productive one, underlining that productivity ensures longevity and success in a career. The conversation with Candy Velez, a dental hygienist, highlights the need for strategic scheduling which benefits the practice, providers, and patients. It addresses common challenges like laziness, improper training, and fear of not being busy enough, which hinder productive scheduling. Overcoming these requires a strategic approach, training, and aligning the team with the practice's vision. The goal is to ensure quality care, meet practice goals, and maintain a sustainable career. Training and taking calculated risks in scheduling are recommended to strike the balance between being busy and productive.

収穫

  • 🦷 Scheduling should focus on productivity, not just being busy.
  • 📅 Schedule strategically for better career longevity.
  • 🏆 Ensure win-win scenarios for practice, provider, and patient.
  • 🙅‍♂️ Avoid laziness and improper training in scheduling.
  • 😨 Overcome fear of not being busy by strategic planning.
  • 🧩 Align team training with practice goals.
  • 🤝 Take risks to allow for productive appointments.
  • 🕒 Allocate time for quality care delivery.
  • 🚀 A productive schedule sustains career success.
  • 🔑 Training ensures understanding and execution of strategic schedules.

タイムライン

  • 00:00:00 - 00:05:36

    The discussion highlights the difference between a busy schedule and a productive one in the context of dental practices. A productive schedule, as opposed to merely staying busy, leads to career longevity. The focus is on creating a win-win situation for the practice, provider, and patient by not just filling the schedule randomly but ensuring each appointment meets the needs of all parties involved. Overcoming obstacles like laziness, inadequate training, and fear of not being busy enough is crucial. Effective scheduling is seen as the lifeblood of a dental practice, and strategic planning along with team training is emphasized to overcome these challenges.

マインドマップ

ビデオQ&A

  • What is the main difference between a busy and a productive schedule?

    The difference is longevity in a career, with productivity being more sustainable.

  • How can dental practices become more productive?

    By strategically scheduling, ensuring a win-win for the practice, provider, and patient.

  • What hinders productive scheduling in dental practices?

    Laziness, lack of training, and fear of not being busy enough.

  • What role does fear play in scheduling?

    Fear of not being busy enough can prevent dentists from scheduling productively, fearing business unsustainability.

  • How can dental teams overcome fear in scheduling?

    By taking risks, strategically scheduling, and training together to align the team's vision.

  • What is the goal of productive scheduling?

    To provide time for quality care, meet practice goals, and ensure standard care.

  • Why is training important for productive scheduling?

    Training ensures everyone understands strategic scheduling and aligns with practice goals.

  • How can fear of not being busy affect dentists?

    It may lead to filling the schedule with unnecessary appointments, hindering long-term success.

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  • 00:00:00
    I'm going to tell you the difference
  • 00:00:01
    between a busy schedule and a productive
  • 00:00:04
    schedule is longevity in your career
  • 00:00:16
    hey friends welcome back another episode
  • 00:00:18
    gloves off here with my buddy
  • 00:00:21
    candy Velez I'm a practicing dental
  • 00:00:24
    hygienist of the past 10 years here in
  • 00:00:26
    Florida oh so where in Florida are you
  • 00:00:28
    candy I'm in Florida okay oh so I'm in
  • 00:00:31
    Sebring
  • 00:00:32
    um right Central Florida in a rural area
  • 00:00:35
    so but we have an amazing Dental
  • 00:00:37
    Community here in uh this city so
  • 00:00:41
    I love that and that kind of you know
  • 00:00:44
    segues into where we're headed today and
  • 00:00:47
    this is a topic that I think a lot of
  • 00:00:49
    dentists have trouble with and I'm going
  • 00:00:52
    to say some hygienists have trouble with
  • 00:00:53
    too but
  • 00:00:54
    what's the difference between a busy
  • 00:00:57
    schedule and a productive schedule
  • 00:01:02
    I'm going to tell you the difference
  • 00:01:03
    between a busy schedule and a productive
  • 00:01:06
    schedule is longevity in your career
  • 00:01:09
    um
  • 00:01:10
    absolutely
  • 00:01:11
    so
  • 00:01:14
    when you're kind of pitting one against
  • 00:01:17
    the other and I'm gonna guess that we
  • 00:01:20
    want to be more productive as opposed to
  • 00:01:22
    being more busy how do we need to look
  • 00:01:24
    at our schedule differently than maybe
  • 00:01:26
    most people are looking at it today
  • 00:01:29
    so what I like to look for and what's
  • 00:01:32
    very important not only in this topic
  • 00:01:34
    but many topics is creating the win win
  • 00:01:37
    right the win for the practice the win
  • 00:01:40
    for the provider and the win for the
  • 00:01:42
    patient okay so with that we don't want
  • 00:01:46
    to just throw anything to the wall and
  • 00:01:49
    see if it sticks and oh let's just throw
  • 00:01:51
    this patient in here and let's just put
  • 00:01:53
    that patient over there we have a goal
  • 00:01:56
    we want to meet that goal our providers
  • 00:01:59
    need a certain amount of time to provide
  • 00:02:02
    certain treatments for patients
  • 00:02:04
    so that they can provide standard of
  • 00:02:06
    care and then you also want to provide
  • 00:02:09
    that quality of care so we need to make
  • 00:02:12
    sure that those pieces of the puzzle fit
  • 00:02:14
    together are we meeting our goals are we
  • 00:02:16
    giving the provider the time that they
  • 00:02:18
    need to provide this service and are we
  • 00:02:20
    providing quality care to our stations
  • 00:02:22
    and leaving on time at the end of the
  • 00:02:24
    day yeah okay that's that's that's
  • 00:02:27
    helpful when we want to uh be
  • 00:02:29
    sustainable and be in this game for the
  • 00:02:30
    Long Haul so what do you think
  • 00:02:32
    stops people from scheduling
  • 00:02:35
    productively and and continues this kind
  • 00:02:39
    of myth that we just need to keep
  • 00:02:41
    jamming people on a schedule what what
  • 00:02:42
    stands in the way from us getting better
  • 00:02:46
    should I dare to say laziness and not
  • 00:02:48
    training people properly should I dare
  • 00:02:50
    to say that
  • 00:02:52
    um always okay to say it so tell me
  • 00:02:54
    about that
  • 00:02:56
    um we want to
  • 00:02:58
    approach our schedules strategically and
  • 00:03:01
    so many times you have something that
  • 00:03:03
    falls off the schedule and it's like
  • 00:03:05
    just fill it just fill it just fill it
  • 00:03:07
    put whatever you can put in there
  • 00:03:08
    instead of looking to see does that
  • 00:03:11
    actually meet the needs of our practice
  • 00:03:12
    our patient and our provider
  • 00:03:14
    so I think that we need to be more
  • 00:03:16
    strategic with the schedule because that
  • 00:03:20
    schedule is the lifeblood of the
  • 00:03:22
    practice
  • 00:03:24
    yeah can I add one more yes all right so
  • 00:03:27
    I hear you because I do believe If we're
  • 00:03:29
    honest if we if we're doing that mirror
  • 00:03:32
    test lazy is a thing yes
  • 00:03:35
    um knowledge strategy being a second
  • 00:03:37
    thing the third one for me I think and
  • 00:03:39
    I'm going to speak as a dentist so if
  • 00:03:41
    you're me out there in the universe you
  • 00:03:43
    can use your inside voice on this one
  • 00:03:45
    but I'm going to say fear
  • 00:03:47
    I'm afraid I'm afraid that if I don't
  • 00:03:50
    put people in there and we're not busy
  • 00:03:52
    that I'm not going to be able to sustain
  • 00:03:54
    this business that I was really never
  • 00:03:56
    trained to run you know I was trained to
  • 00:03:59
    be a clinician so I think fear is a big
  • 00:04:02
    one too how would you help a dental
  • 00:04:04
    practice team dentist leading
  • 00:04:06
    get over the fear
  • 00:04:09
    fear wow that is a that is a good one
  • 00:04:12
    and I can see that because
  • 00:04:14
    practicing for the past 10 years you
  • 00:04:17
    know the dentist would walk by and say
  • 00:04:19
    well I'm glad to hear all those cavitron
  • 00:04:20
    running that means that I'm doing well
  • 00:04:22
    in my business but that doesn't
  • 00:04:23
    necessarily mean that you're doing well
  • 00:04:25
    at your business so you need to look at
  • 00:04:26
    it as a whole you know and uh don't be
  • 00:04:31
    afraid to have that block on the
  • 00:04:34
    schedule for your productive
  • 00:04:35
    appointments it will come when you do
  • 00:04:38
    the right thing for the patients and
  • 00:04:40
    your providers everything will come in
  • 00:04:43
    order but you have to be willing to take
  • 00:04:46
    some risks and leave a block on the
  • 00:04:49
    schedule for a productive appointment
  • 00:04:50
    train your team to be able to move
  • 00:04:53
    things strategically and it's not just
  • 00:04:55
    train your team but train together to be
  • 00:04:58
    all on the same page and know what that
  • 00:05:01
    looks like for your practice and your
  • 00:05:04
    providers
  • 00:05:05
    I love that candy thanks for hanging out
  • 00:05:07
    we're gonna talk more if you're watching
  • 00:05:09
    this and you want some tips on how to
  • 00:05:11
    train your team
  • 00:05:13
    just reach out to us at Dentistry IQ
  • 00:05:15
    we'll be happy to share a Playbook with
  • 00:05:17
    you on on how to make that happen so
  • 00:05:19
    candy thanks for hanging out I'm sure
  • 00:05:21
    I'll see you back here soon absolutely
  • 00:05:23
    thank you
  • 00:05:26
    [Applause]
  • 00:05:28
    [Music]
  • 00:05:31
    foreign
  • 00:05:32
    [Applause]
タグ
  • dentistry
  • scheduling
  • productivity
  • training
  • career longevity
  • quality care
  • fear
  • strategy