The Century of the Self - Part 1: "Happiness Machines"

00:58:46
https://www.youtube.com/watch?v=DnPmg0R1M04

概要

TLDRThis video discusses the legacy of Sigmund Freud's theories on mass society, focusing on his nephew Edward Bernays and his groundbreaking work in public relations. Bernays utilized psychoanalytic methods to manipulate mass consumer behavior, facilitating the rise of consumer culture in the 20th century. He linked products to unconscious desires, creating a consumer mentality prioritizing want over need, exemplified by campaigns promoting women's smoking as a statement of empowerment. The narrative also examines the changing views towards democracy and the instinctual drives within human beings, influenced by events like the stock market crash of 1929 and rising political movements, and suggests that the control of mass psychology became essential for maintaining social stability in turbulent times.

収穫

  • 🧠 Freud discovered primitive forces in the human mind.
  • 💼 Edward Bernays applied Freud's ideas to public relations.
  • 🚬 Bernays promoted women's smoking as a form of liberation.
  • 📈 Consumer culture shifted from needs to desires.
  • 📉 The 1929 stock market crash impacted public relations.
  • 🏛️ Psychoanalysis became integral to understanding mass behavior.
  • 👥 Bernays advocated for emotional connections in marketing.
  • 🇺🇸 Political figures began using mass psychology for control.
  • 📰 Bernays used media to shape public perception and desires.
  • 📚 Freud's theories were initially resisted but later embraced in America.

タイムライン

  • 00:00:00 - 00:05:00

    Sigmund Freud introduced a theory on human nature, claiming that primitive sexual and aggressive forces lie within all individuals, and if uncontrolled, can lead to societal chaos. This series explores how these theories have been utilized by those in power to manage the masses in a democratic environment, focusing on Freud's nephew, Edward Bernays, who effectively applied these ideas to manipulate public desire and behavior.

  • 00:05:00 - 00:10:00

    Edward Bernays, though not widely known today, played a significant role in shaping 20th-century thought by applying Freud's understanding of human desires to mass marketing. He was the first to demonstrate how corporations could tap into unconscious desires to persuade people to buy unnecessary products, creating a culture driven more by desires than needs in a consumer society.

  • 00:10:00 - 00:15:00

    Freud's influence extended to the practice of psychoanalysis, which became more accepted over time. The annual Psychotherapy Ball in Vienna symbolized a shift from rejection to acceptance of Freud's ideas, illustrating a transformation in societal attitudes toward mental health and individual emotions over the last century.

  • 00:15:00 - 00:20:00

    Freud's theories were initially met with resistance from the conservative Vienna society, which found the analysis of feelings threatening to their control. A hundred years ago, expressing personal emotions was taboo, but Freud's work challenged these norms and prompted a dangerous examination of hidden instincts within society, unsettling the ruling elite.

  • 00:20:00 - 00:25:00

    Freud's perspective was reinforced during World War I when he observed how unleashed primitive human forces contributed to chaos. As these ideas developed, Bernays emerged as a key player in using propaganda. Initially working as a press agent, his experiences as America entered the war led him to harness public relations tactics in promoting political agendas and managing public sentiment.

  • 00:25:00 - 00:30:00

    During the war, Bernays was tasked with advancing America’s war aims, leveraging propaganda to portray a heroic image of President Woodrow Wilson, which sparked his interest in mass persuasion. Upon his return to America, he aimed to utilize these techniques for peace, coining the term 'public relations' and beginning a new era of influencing consumer behavior in a mass industrialized society.

  • 00:30:00 - 00:35:00

    Post-war consumerism and the need to manage a burgeoning market prompted Bernays to explore consumer psychology further. He experimented with the idea of linking products to emotional desires, exemplified by his notable campaign that normalized women smoking by symbolically connecting it to independence and empowerment.

  • 00:35:00 - 00:40:00

    Bernays' groundbreaking techniques informed how corporations marketed their products, transitioning from a focus on need to desire. His campaigns used emotional appeals, and in doing so, redefined the relationship between consumer and product, eventually leading to a societal shift where market-driven desires overshadowed practical needs.

  • 00:40:00 - 00:45:00

    The changing dynamics of American society in the 1920s posed a challenge as corporations feared market saturation and sought to transform consumer behavior. Bernays was pivotal in devising strategies that shifted the American mindset towards a culture of desire rather than need, enriching corporations and altering consumer relationships significantly.

  • 00:45:00 - 00:50:00

    As the decade advanced, Bernays' public relations strategies increasingly blended with political discourse, showcasing how celebrities and modern media played essential roles in shaping public perception and consumer engagement. This campaign for consumerism became central in defining the American identity during the economic boom of the Roaring Twenties.

  • 00:50:00 - 00:58:46

    However, Bernays' expertise faced challenges with the stock market crash of 1929, which undermined consumer spending and shifted the economic landscape dramatically. The consequences of this crash led to an evolution in public perception towards both the economy and democracy, threatening the very framework that Bernays had helped establish through his consumerist strategies.

もっと見る

マインドマップ

ビデオQ&A

  • What theories did Sigmund Freud develop?

    Freud proposed that primitive sexual and aggressive forces lie within human beings, which if uncontrolled, would lead to chaos.

  • Who is Edward Bernays?

    Edward Bernays was Sigmund Freud's nephew and is considered the father of public relations, using psychoanalytic principles to manipulate consumer behavior.

  • How did Bernays influence consumer culture?

    Bernays showed corporations how to link products to consumers' unconscious desires, shifting advertising from needs to desires.

  • What significant event did Bernays organize involving women and smoking?

    Bernays orchestrated the 'Torches of Freedom' event during an Easter Parade in 1929 to promote women's smoking as a symbol of empowerment.

  • What was the reaction to Freud's theories in Vienna society?

    Freud's ideas were initially met with resistance and ridicule by the powerful nobility of Vienna, who feared that self-examination threatened their control.

  • How did Freud's ideas become accepted in America?

    Freud's works were promoted by Bernays in America, linking them to contemporary issues and making them commercially viable.

  • What was the impact of the stock market crash of 1929 on Bernays?

    The crash marked a decline in Bernays' influence as consumer spending decreased, leading to a loss of confidence in public relations.

  • What psychological concepts did Bernays and Lippmann discuss?

    Both discussed the need for controlling mass behavior through understanding unconscious drives and desires of the populace.

  • How did World War II impact government perceptions of democracy?

    Post-war, governments believed hidden dangerous forces resided within their populations, leading them to utilize psychological techniques for control.

  • What information does the video promise to cover in the next episode?

    The next episode will show how post-war politics in America sought to manage the psychological life of the masses influenced by Freud's theories.

ビデオをもっと見る

AIを活用したYouTubeの無料動画要約に即アクセス!
字幕
en
オートスクロール:
  • 00:00:03
    he hated it said he wanted this um
  • 00:00:08
    stuff 100 years ago a new theory about
  • 00:00:11
    human nature was put forward by Sigman
  • 00:00:14
    Freud he had discovered he said
  • 00:00:16
    primitive sexual and aggressive forces
  • 00:00:18
    hidden deep inside the minds of all
  • 00:00:20
    human
  • 00:00:21
    beings forces which if not controlled
  • 00:00:24
    LED individuals and societies to chaos
  • 00:00:26
    and destruction
  • 00:00:30
    this series is about how those in power
  • 00:00:33
    have used Freud's theories to try and
  • 00:00:35
    control the dangerous crowd in an age of
  • 00:00:37
    mass
  • 00:00:41
    democracy at the heart of the story is
  • 00:00:44
    not just Sigman Freud but other members
  • 00:00:46
    of the Freud
  • 00:00:47
    [Music]
  • 00:00:50
    family when will call this episode is
  • 00:00:54
    about Freud's American nephew Edward
  • 00:00:57
    bernes bernes is almost completely known
  • 00:01:00
    today but his influence on the 20th
  • 00:01:02
    century was nearly as great as his
  • 00:01:05
    uncle's because bernes was the first
  • 00:01:08
    person to take Freud's ideas about human
  • 00:01:10
    beings and use them to manipulate the
  • 00:01:18
    masses he showed American corporations
  • 00:01:20
    for the first time how they could make
  • 00:01:23
    people want things they didn't need by
  • 00:01:25
    linking mass-produced Goods to their
  • 00:01:27
    unconscious desires
  • 00:01:30
    out of this would come a new political
  • 00:01:32
    idea of how to control the
  • 00:01:36
    masses by satisfying people's inner
  • 00:01:38
    selfish desires when made them happy and
  • 00:01:41
    thus
  • 00:01:42
    docile it was the start of the allc
  • 00:01:45
    consuming self which has come to
  • 00:01:47
    dominate our world today
  • 00:01:51
    [Music]
  • 00:02:07
    Fry's ideas about how the human mind
  • 00:02:09
    works have now become an accepted part
  • 00:02:11
    of society as have
  • 00:02:14
    psychoanalysts every year the
  • 00:02:16
    psychotherapist ball is held in a grand
  • 00:02:18
    palace in
  • 00:02:21
    Vienna this is the Psychotherapy Ball
  • 00:02:24
    psychotherapists come some Advanced
  • 00:02:27
    patients come or former ations come and
  • 00:02:32
    many other people friends but also um um
  • 00:02:37
    uh people from the vienes society who
  • 00:02:40
    like to go to a nice elegant comfortable
  • 00:02:46
    Ball but it was not always
  • 00:02:51
    so a 100 years ago Freud's ideas were
  • 00:02:54
    hated by vienes Society at that time
  • 00:02:57
    Vienna was the center of a vast Empire
  • 00:02:59
    ruling Central
  • 00:03:00
    [Music]
  • 00:03:01
    Europe and to the powerful nobility of
  • 00:03:04
    the hapsburg Court Freud's ideas were
  • 00:03:06
    not only embarrassing but the very idea
  • 00:03:09
    of examining and analyzing one's inner
  • 00:03:11
    feelings was a threat to their absolute
  • 00:03:16
    control you see at that time these
  • 00:03:18
    people had the power and of course you
  • 00:03:21
    just were not allowed to show your
  • 00:03:23
    bloody feelings I mean you just couldn't
  • 00:03:25
    you know I mean you couldn't if you were
  • 00:03:27
    unhappy can you imagine you for instance
  • 00:03:30
    you sit somewhere on the country in a
  • 00:03:31
    castle you are deeply unhappy you are a
  • 00:03:33
    woman you couldn't go to your maid and
  • 00:03:35
    cry on on her shoulders or you couldn't
  • 00:03:37
    go into the village and and complain you
  • 00:03:39
    know about your feelings I mean you
  • 00:03:41
    couldn't it was like selling yourself to
  • 00:03:43
    somebody you just
  • 00:03:45
    couldn't you
  • 00:03:47
    know because they had to respect you now
  • 00:03:51
    of course frud you see put that thought
  • 00:03:54
    very much into question because you you
  • 00:03:58
    see to examine yourself you would have
  • 00:04:00
    to to put a lot of other things into
  • 00:04:02
    question your
  • 00:04:04
    Society everything what surrounds you
  • 00:04:07
    and that wasn't a good thing at that
  • 00:04:09
    time why not because
  • 00:04:12
    your self-created Empire to a certain
  • 00:04:15
    extent would have fallen into bits much
  • 00:04:17
    earlier already but what frightened the
  • 00:04:20
    rulers of the Empire even more was
  • 00:04:22
    Freud's idea that hidden inside all
  • 00:04:24
    human beings with dangerous instinctual
  • 00:04:27
    drives Freud had devised a meth method
  • 00:04:29
    he called
  • 00:04:31
    psychoanalysis by analyzing dreams and
  • 00:04:33
    free association he had Unearthed he
  • 00:04:36
    said powerful sexual and aggressive
  • 00:04:38
    forces which were the remnants of our
  • 00:04:40
    animal
  • 00:04:41
    past feelings we repressed because they
  • 00:04:43
    were too
  • 00:04:45
    dangerous Freud devised a method for
  • 00:04:48
    exploring a hidden part of the mind
  • 00:04:50
    which we nowadays call the
  • 00:04:53
    unconscious which a part that is totally
  • 00:04:55
    unknown to our Consciousness that there
  • 00:04:58
    exists a area in all our minds which
  • 00:05:03
    prevents these hidden and unwelcome
  • 00:05:06
    impulses of the unconscious from
  • 00:05:09
    emerging good
  • 00:05:15
    night in 1914 the austr Hungarian Empire
  • 00:05:18
    led Europe into
  • 00:05:20
    war as the horror mounted Freud saw it
  • 00:05:23
    as terrible evidence of the truth of his
  • 00:05:26
    findings the saddest thing he wrote is
  • 00:05:28
    that this is exactly the way we should
  • 00:05:30
    have expected people to behave from our
  • 00:05:32
    knowledge of
  • 00:05:35
    psychoanalysis governments had unleashed
  • 00:05:37
    the Primitive forces in human beings and
  • 00:05:39
    no one seemed to know how to stop
  • 00:05:46
    them at that time Freud's young nephew
  • 00:05:49
    Edward bernes was working as a press
  • 00:05:51
    agent in
  • 00:05:53
    America his main client was the world
  • 00:05:55
    famous opera singer Caruso who was
  • 00:05:57
    touring the United States
  • 00:06:05
    Bern's parents had immigrated to America
  • 00:06:07
    20 years before but he kept in touch
  • 00:06:10
    with his uncle and joined him for
  • 00:06:11
    holidays in the
  • 00:06:13
    Alps but bernes was now about to return
  • 00:06:16
    to Europe for a very different reason on
  • 00:06:19
    the night that Caruso opened in Toledo
  • 00:06:22
    Ohio America announced it was entering
  • 00:06:24
    the war against Germany and Austria
  • 00:06:30
    as a part of the war effort the US
  • 00:06:32
    government set up a Committee on Public
  • 00:06:34
    Information and bernes was employed to
  • 00:06:37
    promote America's War AIMS in the
  • 00:06:40
    press the President woodro Wilson had
  • 00:06:42
    announced that the United States would
  • 00:06:45
    fight not to restore the old Empires but
  • 00:06:47
    to bring democracy to all of
  • 00:06:49
    Europe bernes proved extremely skillful
  • 00:06:52
    in promoting this idea both at home and
  • 00:06:55
    abroad and at the end of the war he was
  • 00:06:58
    asked to accompany the president to the
  • 00:07:00
    Paris peace
  • 00:07:03
    conference then to my
  • 00:07:06
    surprise they asked me to go over with
  • 00:07:09
    with woodro Wilson to the preest
  • 00:07:12
    conference and at the age of
  • 00:07:17
    1926 I was in Paris for the entire time
  • 00:07:22
    of the peace
  • 00:07:23
    conference that was held in the suburb
  • 00:07:26
    of Paris and we worked to make the world
  • 00:07:31
    safe for democracy that was a big
  • 00:07:37
    slogan Wilson's reception in Paris
  • 00:07:40
    astounded bernes and the other American
  • 00:07:43
    propagandists their propaganda had
  • 00:07:45
    portray Wilson as a liberator of the
  • 00:07:47
    people a man who would create a new
  • 00:07:50
    world in which the individual would be
  • 00:07:52
    free they had made him a hero of the
  • 00:07:55
    masses and as he watched the crowd surge
  • 00:07:58
    around Wilson bernes began to wonder
  • 00:08:01
    whether it would be possible to do the
  • 00:08:02
    same type of mass persuasion but in
  • 00:08:05
    peace
  • 00:08:06
    time when I came back to the United
  • 00:08:10
    States I
  • 00:08:12
    decided that if you could use propaganda
  • 00:08:16
    for war you could certainly use it for
  • 00:08:20
    peace and propaganda got to be a bad
  • 00:08:24
    word because of the Germans using it so
  • 00:08:28
    what I did
  • 00:08:30
    did was to try to find some other
  • 00:08:34
    words so we found the word Council on
  • 00:08:37
    public
  • 00:08:40
    relations bernes returned to New York
  • 00:08:43
    and set up as a public relations Council
  • 00:08:45
    in a small office off Broadway it was
  • 00:08:48
    the first time the term had ever been
  • 00:08:51
    used since the end of the 19th century
  • 00:08:54
    America had become a mass industrial
  • 00:08:56
    society with Millions clustered together
  • 00:08:59
    in the
  • 00:09:00
    cities bernes was determined to find a
  • 00:09:03
    way to manage and alter the way these
  • 00:09:05
    new crowds thought and
  • 00:09:07
    felt to do this he turned to the
  • 00:09:10
    writings of his uncle
  • 00:09:11
    Sigmund while in Paris bernes had sent
  • 00:09:14
    his uncle a gift of some Havana
  • 00:09:17
    cigars in return Freud has sent him a
  • 00:09:20
    copy of his General introduction to
  • 00:09:23
    psychoanalysis Bern's readit and the
  • 00:09:25
    picture of hidden irrational forces
  • 00:09:27
    inside human beings f ated him he
  • 00:09:31
    wondered whether he might make money by
  • 00:09:33
    manipulating the
  • 00:09:35
    unconscious what Eddie got from Freud
  • 00:09:38
    was indeed this idea that there is a lot
  • 00:09:41
    more going on in human decision making
  • 00:09:44
    not only among individuals but even more
  • 00:09:46
    importantly among groups than this idea
  • 00:09:50
    that information drives behavior and so
  • 00:09:54
    Eddie began to formulate this idea that
  • 00:09:57
    you had to look at things that would
  • 00:09:58
    play to people's ears irrational
  • 00:10:00
    emotions and you see that moved Eddie
  • 00:10:03
    immediately into a different category
  • 00:10:05
    from other people in his field and most
  • 00:10:07
    government officials and managers of the
  • 00:10:09
    day who thought if you just hit people
  • 00:10:11
    with all this factual information they
  • 00:10:14
    would look at that and say oh of course
  • 00:10:16
    and Eddie knew that was not the way the
  • 00:10:19
    world
  • 00:10:20
    worked Bern set out to experiment with
  • 00:10:23
    the minds of the popular classes his
  • 00:10:26
    most dramatic experiment was to persuade
  • 00:10:28
    women to smoke
  • 00:10:30
    at that time there was a taboo against
  • 00:10:32
    women smoking and one of his early
  • 00:10:34
    clients George Hill the president of the
  • 00:10:36
    American Tobacco Corporation asked Beres
  • 00:10:39
    to find a way of breaking it he said
  • 00:10:42
    we're losing half of our Market
  • 00:10:45
    because men have invoked a taboo against
  • 00:10:50
    women smoking in
  • 00:10:53
    public can you do anything about that I
  • 00:10:56
    said let me think about it
  • 00:10:59
    and then I said have I your permission
  • 00:11:01
    to see a
  • 00:11:02
    psychoanalyst to find out what
  • 00:11:05
    cigarettes mean to women he said what'll
  • 00:11:09
    it
  • 00:11:09
    cost so I called up Dr
  • 00:11:13
    Brill AA Brill who was a leading
  • 00:11:17
    psychoanalyst in New York at that time
  • 00:11:20
    how come you didn't call your uncle why
  • 00:11:22
    didn't you call your uncle cuz he was in
  • 00:11:26
    Vienna a a Bru was one of the first Psy
  • 00:11:29
    analysts in America and for a large fee
  • 00:11:32
    he told bernes that cigarettes were a
  • 00:11:34
    symbol of the penis and of male sexual
  • 00:11:37
    power he told bernes that if he could
  • 00:11:40
    find a way to connect cigarettes with
  • 00:11:43
    the idea of challenging male power then
  • 00:11:45
    women would smoke because then they
  • 00:11:47
    would have their own
  • 00:11:50
    [Music]
  • 00:11:53
    penises every year New York held an
  • 00:11:55
    Easter Day Parade to which thousands
  • 00:11:57
    came and burn decided to Stage an event
  • 00:12:01
    there he persuaded a group of Rich
  • 00:12:03
    debutants to hide cigarettes under their
  • 00:12:06
    clothes then they should join the parade
  • 00:12:09
    and at a given signal from him they were
  • 00:12:11
    to light up the cigarettes
  • 00:12:13
    dramatically bernes then informed the
  • 00:12:16
    press that he had heard that a group of
  • 00:12:17
    suffragettes were preparing to protest
  • 00:12:20
    by lighting up what they called torches
  • 00:12:22
    of Freedom he knew this would be an
  • 00:12:24
    outcry and he knew that all of the
  • 00:12:26
    photographers would be there to capture
  • 00:12:29
    the this moment and so he was ready with
  • 00:12:32
    a
  • 00:12:33
    phrase which was torches of freedom and
  • 00:12:36
    so here you have a symbol women young
  • 00:12:39
    women debutants smoking a cigarette in
  • 00:12:42
    public with a phrase that means anybody
  • 00:12:45
    who believes in this kind of equality
  • 00:12:47
    pretty much has to support them in the
  • 00:12:49
    ensuing debate about this because
  • 00:12:52
    torches a
  • 00:12:54
    freedom I mean what's on All American
  • 00:12:57
    coins it's liberty she holding up the
  • 00:13:00
    torch you see and so all of this is
  • 00:13:03
    there together there's emotion there's
  • 00:13:05
    memory there's a rational phrase even
  • 00:13:08
    though it's using a lot of emotional
  • 00:13:10
    elements it's a it's a phrase that works
  • 00:13:11
    in a rational sense all of this is
  • 00:13:15
    together and so the next day this was
  • 00:13:18
    not just in all of the New York papers
  • 00:13:21
    it was across the United States and
  • 00:13:22
    around the world and from that point
  • 00:13:25
    forward uh the sale of cigarettes to
  • 00:13:27
    women began to to rise he had made them
  • 00:13:30
    socially acceptable with a single
  • 00:13:32
    symbolic
  • 00:13:34
    act what bernes had created was the idea
  • 00:13:37
    that if a woman smoked it made her more
  • 00:13:40
    powerful and
  • 00:13:41
    independent an idea that still persists
  • 00:13:45
    today embrace
  • 00:13:48
    me my sweet embrace it made him realized
  • 00:13:53
    that it was possible to persuade people
  • 00:13:55
    to behave irrationally if you link
  • 00:13:57
    products to their emotional desires and
  • 00:14:00
    feelings the idea that smoking actually
  • 00:14:03
    made women Freer was completely
  • 00:14:05
    irrational but it made them feel more
  • 00:14:09
    independent it meant that irrelevant
  • 00:14:11
    objects could become powerful emotional
  • 00:14:14
    symbols of how you wanted to be seen by
  • 00:14:18
    others Eddie bernes saw the way to sell
  • 00:14:22
    product was not to sell it to your
  • 00:14:25
    intellect that you ought to buy an
  • 00:14:27
    automobile but that you will feel better
  • 00:14:30
    about it if you have this automobile I
  • 00:14:33
    think he originated that idea that they
  • 00:14:35
    weren't just purchasing something but
  • 00:14:37
    they were engaging themselves
  • 00:14:40
    emotionally or personally in in the
  • 00:14:42
    product or service there it's not you
  • 00:14:45
    you think you need a new piece of
  • 00:14:48
    clothing but you'll feel better with the
  • 00:14:50
    piece of clothing that was his
  • 00:14:52
    contribution in a very real sense we see
  • 00:14:54
    it all over the place today but I think
  • 00:14:56
    he originated the idea of the emotional
  • 00:14:58
    connect to a product or
  • 00:15:00
    [Music]
  • 00:15:03
    service what bernes was doing fascinated
  • 00:15:05
    America's
  • 00:15:07
    corporations they had come out of the
  • 00:15:09
    war rich and Powerful but they had a
  • 00:15:11
    growing worry the system of mass
  • 00:15:14
    production had flourished during the war
  • 00:15:16
    and now millions of goods were pouring
  • 00:15:18
    off production
  • 00:15:19
    lines what they were frightened of was
  • 00:15:22
    the danger of
  • 00:15:23
    overproduction that there would come a
  • 00:15:25
    point when people had enough goods and
  • 00:15:27
    would simply stop by
  • 00:15:31
    up until that point the majority of
  • 00:15:33
    products were still sold to the masses
  • 00:15:35
    on the basis of
  • 00:15:37
    need while the rich had long been used
  • 00:15:39
    to luxury goods for the millions of
  • 00:15:42
    workingclass Americans most products
  • 00:15:44
    were still advertised as
  • 00:15:46
    Necessities Goods like shoes stockings
  • 00:15:50
    even cars were promoted in functional
  • 00:15:52
    terms for their
  • 00:15:55
    durability the aim of the advertisements
  • 00:15:58
    was simply to show people the products
  • 00:16:00
    practical virtues nothing
  • 00:16:02
    [Music]
  • 00:16:09
    more what the corporations realized they
  • 00:16:12
    had to do was transform the way the
  • 00:16:14
    majority of Americans thought about
  • 00:16:17
    products one leading Wall Street Banker
  • 00:16:19
    Paul merer of layman Brothers was clear
  • 00:16:22
    about what was
  • 00:16:24
    necessary we must shift America he wrote
  • 00:16:27
    from a needs to a desires culture people
  • 00:16:30
    must be trained to desire to want new
  • 00:16:33
    things even before the old have been
  • 00:16:34
    entirely
  • 00:16:36
    consumed we must shape a new mentality
  • 00:16:38
    in America man's desires must overshadow
  • 00:16:42
    his
  • 00:16:45
    needs prior to that time there was no
  • 00:16:47
    American Consumer there was the American
  • 00:16:49
    worker and there was the American owner
  • 00:16:51
    and they manufactured and they saved and
  • 00:16:53
    they ate what they had to and the people
  • 00:16:56
    shopped for what they needed and while
  • 00:16:58
    the very rich may have bought things
  • 00:17:01
    they didn't need most people did not and
  • 00:17:03
    merer envisioned a break with that where
  • 00:17:06
    you would have things that you didn't
  • 00:17:09
    actually need but you
  • 00:17:11
    wanted as opposed to needed and the man
  • 00:17:14
    who would be at the center of changing
  • 00:17:16
    that mentality for the corporations was
  • 00:17:18
    Edward bernes bernes really is the guy
  • 00:17:21
    within the United States more than
  • 00:17:23
    anybody else who sort of brings to the
  • 00:17:26
    table psychological theory
  • 00:17:29
    as something that is an essential part
  • 00:17:32
    of how from the corporate side of how we
  • 00:17:36
    are going to appeal to the masses
  • 00:17:39
    effectively and the whole sort of
  • 00:17:41
    merchandising establishment and stes and
  • 00:17:43
    sales establishment is ready for Sigman
  • 00:17:46
    Freud I mean they are ready for
  • 00:17:49
    understanding what motivates the human
  • 00:17:52
    mind and so that there's this real
  • 00:17:55
    openness to Bern's techniques being used
  • 00:17:58
    to theel products to the
  • 00:18:00
    masses beginning in the early 20s the
  • 00:18:03
    New York Banks funded the creation of
  • 00:18:05
    chains of department stores Across
  • 00:18:07
    America they were to be the outlets for
  • 00:18:09
    the mass-produced goods and Bern's job
  • 00:18:12
    was to produce the new type of
  • 00:18:15
    customer bernes began to create many of
  • 00:18:17
    the techniques of mass consumer
  • 00:18:19
    persuasion that we now live with he was
  • 00:18:22
    employed by William Randolph Hurst to
  • 00:18:24
    promote his new women's magazines and
  • 00:18:26
    bernes glamorized them by placing
  • 00:18:28
    articles and advertisements that link
  • 00:18:30
    products made by others of his clients
  • 00:18:33
    to famous film stars like claraa B who
  • 00:18:36
    was also his
  • 00:18:37
    client bernes also began the practice of
  • 00:18:40
    product placement in the
  • 00:18:42
    movies and he dressed the Stars at the
  • 00:18:44
    film's premieres with clothes and
  • 00:18:46
    jewelry from other firms he
  • 00:18:49
    represented he was he claimed the first
  • 00:18:51
    person to tell car companies they could
  • 00:18:53
    sell cars as symbols of male
  • 00:18:56
    sexuality he employed psychologist to
  • 00:18:59
    issue reports that said products were
  • 00:19:01
    good for you and then pretended they
  • 00:19:03
    were independent
  • 00:19:05
    studies he organized fashion shows in
  • 00:19:07
    the department stores and paid
  • 00:19:09
    celebrities to repeat the new and
  • 00:19:11
    essential message you bought things not
  • 00:19:13
    just for need but to express your inner
  • 00:19:16
    sense of yourself to
  • 00:19:18
    [Music]
  • 00:19:20
    others there's a psychology of dress
  • 00:19:23
    have you ever thought about it how it
  • 00:19:25
    can express your
  • 00:19:27
    character you all have interesting
  • 00:19:29
    characters but some of them are all
  • 00:19:31
    hidden I wonder why you all want a dress
  • 00:19:34
    always the same with the same hats and
  • 00:19:37
    the same coats I'm sure all of you are
  • 00:19:40
    interesting and have wonderful things
  • 00:19:42
    about you but looking at you in the
  • 00:19:45
    street you all look so much the same and
  • 00:19:49
    that's why I'm talking to you about the
  • 00:19:51
    psychology of dress try and express
  • 00:19:54
    yourselves better in your dress
  • 00:19:59
    bring out certain things that you think
  • 00:20:02
    are hidden I wonder if you thought of
  • 00:20:04
    this angle of your
  • 00:20:07
    personality I'd like to ask you some
  • 00:20:10
    questions why do you like short goates
  • 00:20:13
    oh because there's more to see what to
  • 00:20:16
    see what what good does that do
  • 00:20:20
    you my
  • 00:20:22
    hands it makes you more attractive does
  • 00:20:29
    in 1927 an American journalist wrote A
  • 00:20:32
    change has come over our democracy it is
  • 00:20:35
    called consumptionism the American
  • 00:20:38
    Citizen's first importance to his
  • 00:20:40
    country is now no longer that of citizen
  • 00:20:43
    but that of
  • 00:20:45
    consumer the growing wave of consumerism
  • 00:20:48
    helped in turn to create a stock market
  • 00:20:51
    boom and yet again Edward bernes became
  • 00:20:54
    involved promoting the novel idea that
  • 00:20:57
    Ordinary People should buy share
  • 00:20:59
    borrowing money from Banks he also
  • 00:21:02
    represented and yet again Millions
  • 00:21:04
    followed his
  • 00:21:06
    advice he was uniquely knowledgeable
  • 00:21:10
    about how people in large numbers are
  • 00:21:12
    going to react to products and ideas and
  • 00:21:15
    so
  • 00:21:16
    on but in term in political terms if he
  • 00:21:19
    were to go out so I can't imagine that
  • 00:21:21
    he could get three people stand and
  • 00:21:23
    listen wasn't particularly articulate
  • 00:21:26
    was a kind of funny looking and didn't
  • 00:21:30
    have any sense of reaching out for
  • 00:21:32
    people one-on-one none at all he didn't
  • 00:21:35
    talk about didn't think about people in
  • 00:21:37
    groups of one thought about people in
  • 00:21:40
    groups of
  • 00:21:44
    thousands so I would have nothing to do
  • 00:21:46
    with
  • 00:21:48
    them hello ber soon became famous as the
  • 00:21:53
    man who understood the mind of the crowd
  • 00:21:55
    and in 1924 the president contacted
  • 00:22:00
    president kulage was a quiet taciturn
  • 00:22:02
    man and had become a national joke the
  • 00:22:05
    Press portrayed him as a d humorous
  • 00:22:07
    figure Bern's solution was to do exactly
  • 00:22:10
    the same as he had done with products he
  • 00:22:13
    persuaded 34 famous film stars to visit
  • 00:22:15
    the White
  • 00:22:17
    House and for the first time politics
  • 00:22:19
    became involved with public
  • 00:22:23
    relations and I lined up these 34 people
  • 00:22:28
    and and I'd say what's your name he'd
  • 00:22:31
    say Al Jose I'd say Mr President Al Jos
  • 00:22:37
    next day every newspaper in the United
  • 00:22:41
    States had a front page
  • 00:22:44
    story president kulage
  • 00:22:48
    entertains actors at White House and the
  • 00:22:53
    times had a headline which said
  • 00:22:57
    president nearly
  • 00:23:03
    left and everybody was
  • 00:23:06
    [Applause]
  • 00:23:09
    happy but while bernes became rich and
  • 00:23:11
    Powerful in America in Vienna his uncle
  • 00:23:14
    was facing
  • 00:23:15
    disaster like much of Europe Vienna was
  • 00:23:18
    suffering an economic crisis and massive
  • 00:23:20
    inflation which wiped out all of Freud's
  • 00:23:23
    savings facing bankruptcy he wrote to
  • 00:23:25
    his nephew for
  • 00:23:27
    help Bur responded by arranging for
  • 00:23:30
    Freud's Works to be published for the
  • 00:23:32
    first time in America and began to send
  • 00:23:34
    his uncle precious dollars which Freud
  • 00:23:37
    kept secretly in a foreign bank
  • 00:23:41
    account he was Freud's agent if you will
  • 00:23:44
    to get his books published well of
  • 00:23:46
    course once the books were being
  • 00:23:47
    published Eddie couldn't help himself
  • 00:23:49
    but uh promote these books see that
  • 00:23:53
    everybody read them make them
  • 00:23:56
    controversial emphasize the fact that do
  • 00:23:58
    you know what Freud says about sex and
  • 00:24:00
    what he says cigarettes are a symbol of
  • 00:24:02
    and so on and so forth how do you
  • 00:24:03
    suppose all those stories got out
  • 00:24:05
    certainly the academics weren't
  • 00:24:07
    spreading these around the country Eddie
  • 00:24:08
    bernes was then when Freud became
  • 00:24:12
    accepted well then of course to go to to
  • 00:24:15
    a client and say well Uncle sigy see
  • 00:24:17
    then that had some cache but notice
  • 00:24:19
    there first Eddie created uncle sigy in
  • 00:24:22
    the
  • 00:24:23
    US made him acceptable secondly and
  • 00:24:26
    thirdly then capitalized
  • 00:24:28
    on Uncle sigy typical Bern's performance
  • 00:24:32
    Bernay also suggested that Freud promote
  • 00:24:34
    himself in the United States he proposed
  • 00:24:37
    his uncle write an article for
  • 00:24:39
    cosmopolitan a magazine that Bern has
  • 00:24:41
    represented entitled a woman's mental
  • 00:24:43
    place in the home Freud was Furious such
  • 00:24:47
    an idea he said was Unthinkable it was
  • 00:24:49
    vulgar and anyway he hated
  • 00:24:53
    America Freud was now becoming
  • 00:24:55
    increasingly pessimistic about human
  • 00:24:57
    beings
  • 00:24:58
    in the mid-20s he retreated in the
  • 00:25:00
    Summers to the Alps sometimes staying in
  • 00:25:03
    an old hotel the p meritz in beus Garden
  • 00:25:07
    it is now a
  • 00:25:09
    ruin Freud began to write about group
  • 00:25:12
    Behavior about how easily the
  • 00:25:14
    unconscious aggressive forces in human
  • 00:25:16
    beings could be triggered when they were
  • 00:25:18
    in
  • 00:25:20
    crowds Freud believed he had
  • 00:25:22
    underestimated the aggressive instincts
  • 00:25:24
    in human beings they were far more
  • 00:25:26
    dangerous than he had orig Al
  • 00:25:29
    thought after World War I for was
  • 00:25:34
    basically a
  • 00:25:36
    pessimist he felt that man is an
  • 00:25:40
    Impossible
  • 00:25:41
    Creature a very very sadistic and
  • 00:25:46
    and uh
  • 00:25:48
    bad
  • 00:25:50
    species and did not believe that man can
  • 00:25:54
    be improved man is fous animal
  • 00:25:58
    the most ferocious animal that
  • 00:26:03
    exist they enjoy torturing and and
  • 00:26:07
    killing and he didn't like
  • 00:26:10
    [Music]
  • 00:26:12
    men the publication of Freud's Works in
  • 00:26:15
    America had an extraordinary effect on
  • 00:26:17
    journalists and intellectuals in the
  • 00:26:19
    1920s what fascinated and frightened
  • 00:26:22
    them was the picture Freud painted of
  • 00:26:24
    submerged dangerous forces luring just
  • 00:26:27
    under the surface of modern
  • 00:26:29
    society forces that could erupt easily
  • 00:26:32
    to produce the frenzied mob which had
  • 00:26:34
    the power to destroy even governments it
  • 00:26:36
    was this they believed had happened in
  • 00:26:40
    Russia to many this meant that one of
  • 00:26:42
    the guiding principles of mass democracy
  • 00:26:44
    was wrong the belief that human beings
  • 00:26:47
    could be trusted to make decisions on a
  • 00:26:49
    rational
  • 00:26:50
    basis the leading political writer
  • 00:26:53
    Walter Lipman argued that if human
  • 00:26:55
    beings were in reality driven by
  • 00:26:57
    unconscious IR rational forces then it
  • 00:26:59
    was necessary to rethink
  • 00:27:02
    democracy what was needed was a new
  • 00:27:04
    Elite who could manage what he called
  • 00:27:07
    the bewildered
  • 00:27:08
    herd this would be done through
  • 00:27:10
    psychological techniques that would
  • 00:27:12
    control the unconscious feelings of the
  • 00:27:16
    masses so here you have Walter Litman
  • 00:27:19
    probably the most influential political
  • 00:27:21
    thinker in the United States who is
  • 00:27:24
    essentially saying that the basic
  • 00:27:26
    mechanism of the mass mind is unreason
  • 00:27:29
    is irrationality is animality he
  • 00:27:32
    believes that the mob in the street
  • 00:27:34
    which is how he sees Ordinary People Are
  • 00:27:37
    People who are driven not by their minds
  • 00:27:39
    but by their spinal cords the notion of
  • 00:27:41
    kind of animal
  • 00:27:43
    drives unconscious instinctual drives
  • 00:27:46
    lurking beneath the surface of
  • 00:27:48
    civilization and so they started looking
  • 00:27:50
    towards psychological science as a way
  • 00:27:54
    of understanding the mechanisms by which
  • 00:27:57
    the popular mind
  • 00:27:59
    works specifically with the goal of
  • 00:28:03
    figuring out how to understand how to
  • 00:28:05
    apply those mechanism to strategies for
  • 00:28:08
    uh social
  • 00:28:09
    control Edward bernes was fascinated by
  • 00:28:12
    litman's arguments and also saw a way to
  • 00:28:15
    promote himself by using
  • 00:28:18
    them in the 1920s he began to write a
  • 00:28:21
    series of books which argued that he had
  • 00:28:24
    developed the very techniques Litman was
  • 00:28:26
    calling
  • 00:28:27
    for by stimulating people's inner
  • 00:28:29
    desires and then sating them with
  • 00:28:31
    consumer products he was creating a new
  • 00:28:34
    way to manage the irrational force of
  • 00:28:36
    the
  • 00:28:37
    masses he called it the engineering of
  • 00:28:41
    consent democracy to my father was a
  • 00:28:45
    wonderful concept but I don't think he
  • 00:28:47
    felt that all those publics out there
  • 00:28:50
    would had reliable
  • 00:28:52
    judgment uh and that that that they
  • 00:28:55
    could that they very easily might vote
  • 00:28:57
    for the wrong man or want the wrong
  • 00:29:00
    thing so that they had to be guided from
  • 00:29:03
    above uh it's enlightened despotism in a
  • 00:29:09
    sense you appeal to their desires and
  • 00:29:12
    their
  • 00:29:13
    unrecognized longings that sort of
  • 00:29:17
    thing that you can tap into their
  • 00:29:21
    deepest desires or their deepest fears
  • 00:29:24
    and use that to your own purposes
  • 00:29:28
    and then in 1928 a president came to
  • 00:29:31
    power who agreed with
  • 00:29:33
    bernes President Hoover was the first
  • 00:29:35
    politici to articulate the idea that
  • 00:29:38
    consumerism had become the central motor
  • 00:29:40
    of American
  • 00:29:41
    life after his election he told a group
  • 00:29:44
    of advertisers and public relations men
  • 00:29:48
    you have taken over the job of creating
  • 00:29:50
    desire and have transformed people into
  • 00:29:53
    constantly moving happiness
  • 00:29:56
    machines machines which have become the
  • 00:29:58
    key to economic
  • 00:30:02
    progress what was beginning to emerge in
  • 00:30:05
    the 1920s was a new idea of how to run
  • 00:30:08
    Mass
  • 00:30:09
    democracy at its heart was the consuming
  • 00:30:13
    self which not only made the economy
  • 00:30:15
    work but was happy and docile and so
  • 00:30:19
    created a stable
  • 00:30:21
    Society both ber and litman's concept of
  • 00:30:25
    managing the masses takes the idea of
  • 00:30:29
    democracy and it turns it into a
  • 00:30:32
    paliative it turns it into uh giving
  • 00:30:36
    people some kind of feel-good Med
  • 00:30:38
    medication that will respond to an
  • 00:30:40
    immediate pain or an immediate yearning
  • 00:30:43
    but will not alter the objective
  • 00:30:45
    circumstances one iota I mean democracy
  • 00:30:49
    really the idea of democracy at its
  • 00:30:52
    heart was about changing the relations
  • 00:30:54
    of power that had governed the world for
  • 00:30:56
    so long and Bern's concept of democracy
  • 00:31:00
    was one of maintaining the relations of
  • 00:31:02
    power even if it meant that one needed
  • 00:31:04
    to sort of stimulate the psychological
  • 00:31:07
    lives of the public and in fact in his
  • 00:31:10
    mind that was what was
  • 00:31:13
    necessary that if you can keep
  • 00:31:15
    stimulating the irrational self then
  • 00:31:18
    leadership can basically go on doing
  • 00:31:21
    what it wants to
  • 00:31:23
    do bernes now became one of the central
  • 00:31:25
    figures in a business Elite that
  • 00:31:27
    dominated American society and politics
  • 00:31:30
    in the
  • 00:31:31
    1920s he also became extremely rich and
  • 00:31:34
    lived in a suite of rooms in one of New
  • 00:31:36
    York's most expensive hotels where he
  • 00:31:38
    gave frequent parties oh my goodness he
  • 00:31:41
    had a home in the corner Suite of the
  • 00:31:44
    Sher Netherland hotel and here's this
  • 00:31:46
    wonderful Suite with all these windows
  • 00:31:48
    looking out on Central Park and across
  • 00:31:50
    at the plaza and on the Square and he
  • 00:31:53
    would use this place to hold a Suare the
  • 00:31:57
    mayor would come all the media leaders
  • 00:31:59
    would come the political Leaders The
  • 00:32:01
    Business Leaders the people in the Arts
  • 00:32:03
    I mean it was a who's who people wanted
  • 00:32:06
    to know Eddie bernes because you know he
  • 00:32:09
    himself became a a sort of a famous man
  • 00:32:12
    a sort of a magician who could make
  • 00:32:14
    these things happen he knows everybody
  • 00:32:16
    he knows the mayor and he knows the
  • 00:32:18
    senator and he calls politicians on the
  • 00:32:22
    telephone as if he did get a literally a
  • 00:32:26
    high or a bang out
  • 00:32:28
    of doing what he did and that's fine but
  • 00:32:32
    it it can be a little hard on the people
  • 00:32:34
    around you especially when you make
  • 00:32:37
    other people feel stupid people who
  • 00:32:40
    worked for him were stupid and children
  • 00:32:42
    were stupid and if people did things in
  • 00:32:45
    a way that he didn't that he wouldn't
  • 00:32:48
    have done them they were stupid that was
  • 00:32:51
    it was a word that he used over and over
  • 00:32:53
    and over dope and
  • 00:32:55
    stupid and the masses they were
  • 00:33:03
    stupid but Bern's power was about to be
  • 00:33:06
    destroyed dramatically and by a type of
  • 00:33:09
    human irrationality he could do nothing
  • 00:33:11
    to
  • 00:33:12
    control at the end of October 1929
  • 00:33:15
    bernes organized a huge National event
  • 00:33:18
    to celebrate the 50th anniversary of the
  • 00:33:20
    invention of the light bulb President
  • 00:33:22
    Hoover the leaders of major corporations
  • 00:33:25
    and bankers like John D Rockefeller were
  • 00:33:27
    all summoned by bernes to celebrate the
  • 00:33:29
    power of American
  • 00:33:32
    business but even as they gathered news
  • 00:33:34
    came through that shares on the New York
  • 00:33:36
    Stock Exchange were beginning to fall
  • 00:33:39
    [Music]
  • 00:33:43
    catastrophically throughout the 1920s
  • 00:33:45
    speculators had borrowed billions of
  • 00:33:47
    dollars the banks had promoted the idea
  • 00:33:50
    that this was a new era where Market
  • 00:33:52
    crashes were a thing of the
  • 00:33:54
    past but they were wrong what was about
  • 00:33:57
    to happen was the biggest stock market
  • 00:33:59
    crash in
  • 00:34:00
    history investors had panicked and begun
  • 00:34:02
    to sell in a blind Relentless Fury that
  • 00:34:05
    no reassurance by Bankers or politicians
  • 00:34:08
    could
  • 00:34:11
    Halt and on the 29th of October
  • 00:34:14
    1929 the market
  • 00:34:21
    [Music]
  • 00:34:24
    collapsed the effect of the crash on the
  • 00:34:26
    American economy was was disastrous
  • 00:34:29
    faced with recession and unemployment
  • 00:34:31
    millions of American workers stopped
  • 00:34:33
    buying goods they didn't need the
  • 00:34:35
    consuma boom that bernes had done so
  • 00:34:37
    much to engineer disappeared and he and
  • 00:34:40
    the profession of public relations fell
  • 00:34:42
    from favor Bern's brief moment of power
  • 00:34:45
    seemed to be
  • 00:34:47
    [Music]
  • 00:34:55
    over the effect of the Wall Street crash
  • 00:34:57
    on Europe was also catastrophic it
  • 00:35:00
    intensified the growing economic and
  • 00:35:02
    political crisis in the new
  • 00:35:04
    democracies in both Germany and Austria
  • 00:35:07
    there were violent Street battles
  • 00:35:08
    between the armed wings of different
  • 00:35:10
    political
  • 00:35:12
    [Music]
  • 00:35:15
    parties against this backdrop Freud who
  • 00:35:18
    was suffering from cancer at the jaw
  • 00:35:20
    retreated yet again to the
  • 00:35:23
    Alps he wrote a book called civilization
  • 00:35:26
    and its discontents
  • 00:35:28
    it was a powerful attack on the idea
  • 00:35:30
    that civilization was an expression of
  • 00:35:32
    human
  • 00:35:34
    progress instead Freud argued
  • 00:35:37
    civilization had actually been
  • 00:35:39
    constructed to control the dangerous
  • 00:35:41
    animal forces inside human
  • 00:35:44
    beings what was implicit in Freud's
  • 00:35:47
    argument was that the ideal of
  • 00:35:48
    individual Freedom which was at the
  • 00:35:50
    heart of democracy was
  • 00:35:52
    impossible human beings could never be
  • 00:35:55
    allowed to truly Express themselves
  • 00:35:57
    because it was too dangerous they must
  • 00:36:00
    always be controlled and would thus
  • 00:36:03
    always be
  • 00:36:08
    discontent man doesn't want to be
  • 00:36:11
    civilized and he is civilization brings
  • 00:36:16
    discontent but is necessary to survival
  • 00:36:20
    otherwise he couldn't survive so he must
  • 00:36:23
    be discontent because this would be the
  • 00:36:25
    only way to keep him within
  • 00:36:28
    limits but what did Freud think about
  • 00:36:31
    the idea of the equality of
  • 00:36:33
    man he didn't believe in
  • 00:36:37
    it we had 32 parties and Hitler it
  • 00:36:42
    before those parties don't vanish there
  • 00:36:45
    is no Germany that's true you can't have
  • 00:36:48
    32 parties and so they felt this one
  • 00:36:52
    person will put an end to
  • 00:36:55
    this comedy
  • 00:36:58
    Freud was not alone in his pessimism
  • 00:37:00
    politicians like Adolf Hitler emerged
  • 00:37:02
    from a growing despair in the 1920s
  • 00:37:04
    about
  • 00:37:05
    democracy the Nazis were convinced that
  • 00:37:08
    democracy was dangerous because it
  • 00:37:09
    Unleashed a selfish individualism but
  • 00:37:12
    didn't have the means to control
  • 00:37:14
    it Hitler's party the national
  • 00:37:16
    socialists stood in elections promising
  • 00:37:19
    in their propaganda that they would
  • 00:37:21
    abandon democracy because of the chaos
  • 00:37:23
    and unemployment it led to
  • 00:37:30
    [Music]
  • 00:37:44
    in March 1933 the national socialists
  • 00:37:47
    were elected to power in Germany and
  • 00:37:49
    they set out to create a society that
  • 00:37:52
    would control human beings in a
  • 00:37:53
    different
  • 00:37:55
    way one of their first Acts was to take
  • 00:37:57
    control of business the planning of
  • 00:38:00
    production would in future be done by
  • 00:38:01
    the state the free market was too
  • 00:38:04
    unstable as the crash in America had
  • 00:38:07
    proved workers Leisure Time was also
  • 00:38:10
    planned by the state through a new
  • 00:38:11
    organization called strength through Joy
  • 00:38:15
    one of its Motts was service not
  • 00:38:23
    self but the Nazis did not see this as a
  • 00:38:25
    return to an old form of autog
  • 00:38:28
    control it was a new alternative to
  • 00:38:30
    democracy in which the feelings and the
  • 00:38:32
    desires of the masses would still be
  • 00:38:35
    Central but they would be channeled in
  • 00:38:37
    such a way as to bind the nation
  • 00:38:40
    together the chief exponent of this was
  • 00:38:42
    Joseph gerb the minister of propaganda
  • 00:39:02
    Geral organized huge rallies whose
  • 00:39:05
    function he said was to forge the mind
  • 00:39:06
    of the nation into a Unity of thinking
  • 00:39:09
    feeling and
  • 00:39:11
    desire one of his Inspirations he told
  • 00:39:13
    an American journalist was the writings
  • 00:39:15
    of Freud's nephew Edward
  • 00:39:17
    [Music]
  • 00:39:19
    bernes in his work on crowd psychology
  • 00:39:22
    Freud had described how the frightening
  • 00:39:24
    irrationality inside human beings could
  • 00:39:26
    emerge in tou groups the Deep what he
  • 00:39:29
    called libidinal forces of Desire are
  • 00:39:32
    given up to the leader while the
  • 00:39:34
    aggressive instincts are Unleashed on
  • 00:39:36
    those outside the group Freud wrote this
  • 00:39:39
    as a warning but the Nazis were
  • 00:39:41
    deliberately encouraging these forces
  • 00:39:43
    because they believed they could master
  • 00:39:45
    and control
  • 00:39:52
    them
  • 00:39:53
    well was saying that nasses
  • 00:39:57
    are bound by by liid
  • 00:40:01
    forces they love each other and
  • 00:40:06
    delegate ideas and things to the chap on
  • 00:40:12
    topit what AIT no forces well forces of
  • 00:40:18
    love
  • 00:40:20
    not ha ha is delicated to the others
  • 00:40:24
    outside
  • 00:40:31
    [Music]
  • 00:40:38
    the
  • 00:40:43
    [Music]
  • 00:40:48
    up I could see from afar looking up
  • 00:40:52
    Willam towards un Lindon how there was
  • 00:40:56
    100,000 of people when they passed
  • 00:41:00
    Hitler they just became completely
  • 00:41:03
    Delirious they began to shout pleas Tes
  • 00:41:08
    I will never get out of my ears H
  • 00:41:12
    zek
  • 00:41:14
    demented and here I got confirmation how
  • 00:41:19
    those irrational forces uncontrollable
  • 00:41:23
    forces in Germany in the Germans had
  • 00:41:26
    erupted
  • 00:41:27
    had broken out we're running Riot we're
  • 00:41:31
    depart marching marching
  • 00:41:42
    [Music]
  • 00:41:51
    [Music]
  • 00:41:52
    on and in America too democracy was
  • 00:41:55
    under threat from the force of the angry
  • 00:41:59
    mob the effect of the stock market crash
  • 00:42:01
    had been disastrous there was growing
  • 00:42:04
    violence as an angry population took out
  • 00:42:06
    their frustration on the corporations
  • 00:42:08
    who were seen to have caused this
  • 00:42:11
    disaster then in 1932 a new president
  • 00:42:15
    was elected who was also going to use
  • 00:42:17
    the power of the state to control the
  • 00:42:19
    free
  • 00:42:20
    market but his aim was not to destroy
  • 00:42:23
    democracy but to strengthen it and to do
  • 00:42:26
    this he was going to develop a new way
  • 00:42:28
    of dealing with the
  • 00:42:30
    masses I am prepared under my
  • 00:42:33
    constitutional duty to recommend the
  • 00:42:36
    measures that a stricken nation in the
  • 00:42:38
    midst of a stricken world may require
  • 00:42:41
    but in the event that the National
  • 00:42:43
    Emergency is still critical I shall not
  • 00:42:47
    evade the clear course of Duty that will
  • 00:42:50
    then confront me I shall ask the
  • 00:42:53
    Congress for the one remaining
  • 00:42:55
    instrument to meet the crisis
  • 00:42:58
    broad executive
  • 00:43:03
    [Music]
  • 00:43:05
    power it was the start of what would
  • 00:43:07
    become known as the New Deal Roosevelt
  • 00:43:10
    assembled a group of young technocrats
  • 00:43:12
    and planners in
  • 00:43:14
    Washington he told them that their job
  • 00:43:16
    was to plan and run giant new industrial
  • 00:43:18
    projects for the good of the
  • 00:43:21
    nation Roosevelt was convinced that the
  • 00:43:23
    stock market crash had shown that lacare
  • 00:43:25
    capitalism could no no longer run modern
  • 00:43:28
    industrial economies it had become the
  • 00:43:30
    job of
  • 00:43:32
    government big business was horrified
  • 00:43:35
    but the New Deal attracted the
  • 00:43:37
    admiration of the Nazis especially
  • 00:43:40
    Joseph Geral
  • 00:44:24
    but although Roosevelt like the Nazis
  • 00:44:26
    was trying trying to organize Society in
  • 00:44:28
    a different way unlike the Nazis he
  • 00:44:31
    believed that human beings were rational
  • 00:44:33
    and could be trusted to take an active
  • 00:44:35
    part in
  • 00:44:37
    government Roosevelt believed it was
  • 00:44:39
    possible to explain his policies to
  • 00:44:41
    ordinary Americans and take into account
  • 00:44:43
    their
  • 00:44:44
    opinions to do this he was helped by the
  • 00:44:46
    new ideas of an American social
  • 00:44:48
    scientist called George
  • 00:44:51
    Gallop favorite reading of New Deal
  • 00:44:54
    Washington the survey of US public
  • 00:44:56
    opinion
  • 00:44:57
    from officers at Princeton New Jersey a
  • 00:44:59
    Fame statistician Dr George Gallup tells
  • 00:45:01
    Washington from week to week what the
  • 00:45:03
    nation is
  • 00:45:06
    thinking and in New York Fortune
  • 00:45:08
    Magazine's analyst Elmo roer compiles
  • 00:45:10
    for publication a continuous record of
  • 00:45:12
    the nation's approval or disapproval of
  • 00:45:14
    how the country is being
  • 00:45:16
    run gallop and rer rejected Bern's view
  • 00:45:19
    that human beings were at the mercy of
  • 00:45:21
    unconscious forces and so needed to be
  • 00:45:24
    controlled their system of opinion in
  • 00:45:27
    polling was based on the idea that
  • 00:45:28
    people could be trusted to know what
  • 00:45:30
    they
  • 00:45:31
    wanted they argued that one could
  • 00:45:33
    measure and predict the opinions and
  • 00:45:35
    behavior of the public if one asked
  • 00:45:37
    strictly factual questions and avoided
  • 00:45:40
    manipulating their
  • 00:45:44
    emotions well how about this one do you
  • 00:45:47
    think fton D Roosevelt's New Deal has
  • 00:45:49
    been bad for the nation in general no
  • 00:45:52
    that question is loaded it automatically
  • 00:45:54
    suggests an answer well how about this
  • 00:45:58
    is your present feeling toward President
  • 00:46:01
    Roosevelt one of General approval or
  • 00:46:03
    general
  • 00:46:05
    disapproval that's
  • 00:46:07
    better prior to Scientific polling the
  • 00:46:10
    view of of of many people was that um
  • 00:46:14
    you couldn't trust public opinion it was
  • 00:46:16
    irrational that uh it was Ill informed
  • 00:46:19
    chaotic unruly and so forth and and so
  • 00:46:23
    that opinion should be dismissed but
  • 00:46:25
    with scientific polling
  • 00:46:27
    um I think it established very clearly
  • 00:46:29
    that people do are rational that they do
  • 00:46:33
    make good decisions and this offers
  • 00:46:35
    democracy a chance to be truly informed
  • 00:46:38
    by the public giving everybody a voice
  • 00:46:41
    in the way the country is run I know my
  • 00:46:44
    father wouldn't necessarily say the
  • 00:46:45
    voice of the public is the voice of God
  • 00:46:47
    but he he did feel very much that the
  • 00:46:49
    the voice of the of the people is is a
  • 00:46:51
    rational voice and should be
  • 00:46:54
    heard what Roosevelt was doing was
  • 00:46:56
    forging a new connection between the
  • 00:46:58
    masses and
  • 00:47:00
    politicians no longer were they
  • 00:47:02
    irrational consumers who were managed by
  • 00:47:04
    sating their desires instead they were
  • 00:47:06
    sensible citizens who could take part in
  • 00:47:08
    the governing of the
  • 00:47:10
    country in 1936 Roosevelt stood for
  • 00:47:13
    reelection he promised further control
  • 00:47:15
    over big business to the corporations it
  • 00:47:18
    was the beginning of a
  • 00:47:24
    dictatorship Roosevelt interferes with
  • 00:47:27
    private Enterprise and he running the
  • 00:47:29
    country into debt for generations to
  • 00:47:31
    come the way to get recovery is to let
  • 00:47:35
    business alone but Roosevelt was
  • 00:47:37
    triumphantly
  • 00:47:38
    reelected it looks my friends like a
  • 00:47:42
    real Landslide this time so please let
  • 00:47:47
    me let me thank you again and tell you
  • 00:47:50
    that I hope to see you all very soon and
  • 00:47:52
    B you an affectionate good night faced
  • 00:47:56
    with this business now decided to fight
  • 00:47:58
    back to regain power in
  • 00:48:01
    America at the heart of the battle would
  • 00:48:03
    be Edward bernes and the profession he
  • 00:48:05
    had invented public
  • 00:48:09
    relations following that
  • 00:48:12
    election business people start to get
  • 00:48:15
    together and start to carry on
  • 00:48:18
    discussions primarily in private and
  • 00:48:20
    they start talking to each other about
  • 00:48:22
    the need to sort of carry on U
  • 00:48:25
    ideological war Warfare against the New
  • 00:48:27
    Deal and to sort of reassert the sort of
  • 00:48:30
    connectedness between the idea of
  • 00:48:33
    democracy on the one hand and the idea
  • 00:48:35
    of privately owned business on the other
  • 00:48:38
    and so Under the Umbrella of an
  • 00:48:40
    organization which still exists which is
  • 00:48:43
    called the National Association of
  • 00:48:45
    Manufacturers and whose membership
  • 00:48:47
    included all of the major corporations
  • 00:48:50
    of the United States a campaign is
  • 00:48:53
    launched explicitly designed to create
  • 00:48:56
    emotion
  • 00:48:57
    attachments between the public and big
  • 00:49:00
    business it's Bern's techniques being
  • 00:49:03
    used on a grand scale I mean
  • 00:49:10
    totally the General Motors parade of
  • 00:49:13
    progress traveling the high roads and by
  • 00:49:16
    roads of America bringing to millions of
  • 00:49:19
    Americans in their own Hometown the
  • 00:49:21
    fascinating story behind modern industry
  • 00:49:25
    showing act the campaign set up out to
  • 00:49:27
    show dramatically that it was business
  • 00:49:29
    not politicians who had created modern
  • 00:49:31
    America better mode of living for all of
  • 00:49:36
    us bernes was an adviser to General
  • 00:49:39
    Motors but he was no longer alone the
  • 00:49:42
    industry he had founded now flourished
  • 00:49:44
    as hundreds of public relations advisers
  • 00:49:46
    organized a vast
  • 00:49:48
    campaign they not only used
  • 00:49:50
    advertisements and billboards but
  • 00:49:51
    managed to insinuate their message into
  • 00:49:53
    the editorial pages of the newspapers
  • 00:49:56
    [Music]
  • 00:49:59
    it became a bitter fight in response to
  • 00:50:01
    the campaign the government made films
  • 00:50:03
    that warned of the unscrupulous
  • 00:50:05
    manipulation of the press by big
  • 00:50:07
    business and the central villain was the
  • 00:50:10
    new figure of the public relations
  • 00:50:14
    man they tried to achieve their Ends by
  • 00:50:17
    working entirely behind the scenes
  • 00:50:19
    corrupting and deceiving the public the
  • 00:50:22
    aims of such groups may be either good
  • 00:50:24
    or bad so far as the public interest is
  • 00:50:26
    concerned learned but their methods are
  • 00:50:28
    a grave danger to democratic
  • 00:50:31
    institutions the films also showed how
  • 00:50:34
    the responsible citizen could monitor
  • 00:50:35
    the Press
  • 00:50:37
    themselves they could create a chart
  • 00:50:39
    that analyzed the reporting for signs of
  • 00:50:41
    hidden
  • 00:50:44
    bias but such Earnest instruction was to
  • 00:50:46
    be no match for the powerful imagination
  • 00:50:49
    of Edward
  • 00:50:51
    [Music]
  • 00:50:52
    [Applause]
  • 00:50:53
    bernes he was about to help create a
  • 00:50:56
    vision of the Utopia that free market
  • 00:50:58
    capitalism would build in America if it
  • 00:51:01
    was
  • 00:51:06
    unleashed the
  • 00:51:10
    rain in 1939 New York hosted the World's
  • 00:51:14
    Fair Edward bernes was a central
  • 00:51:17
    adviser he insisted that the theme be
  • 00:51:20
    the link between democracy and American
  • 00:51:22
    Business
  • 00:51:25
    [Music]
  • 00:51:30
    at the heart of the fair was a giant
  • 00:51:32
    white Dome that Bern's named democrac
  • 00:51:36
    [Music]
  • 00:51:38
    City and the central exhibit was a vast
  • 00:51:41
    working model of America's future
  • 00:51:43
    constructed by the General Motors
  • 00:51:45
    Corporation to my father the World's
  • 00:51:48
    Fair was an
  • 00:51:50
    opportunity to keep the status quo that
  • 00:51:54
    is capitalism
  • 00:51:56
    in a democracy democracy and and
  • 00:51:59
    capitalism that
  • 00:52:01
    marriage right linking like just like
  • 00:52:05
    that he did that by manipulating people
  • 00:52:09
    and getting them to think that you
  • 00:52:12
    couldn't have real democracy in anything
  • 00:52:15
    but a capitalist
  • 00:52:17
    society which was capable of doing
  • 00:52:20
    anything of creating these wonderful
  • 00:52:23
    highways of of making
  • 00:52:27
    you know moving pictures inside
  • 00:52:28
    everybody's house of of telephones that
  • 00:52:32
    didn't need cords of sleek roadsters I
  • 00:52:35
    mean it was there were it was it was it
  • 00:52:38
    was
  • 00:52:39
    consumerist but at the same time you
  • 00:52:42
    inferred that in a funny way democracy
  • 00:52:44
    and capitalism went
  • 00:52:47
    together the World's Fair was an
  • 00:52:49
    extraordinary success and captured
  • 00:52:52
    America's
  • 00:52:53
    imagination the vision it portrayed was
  • 00:52:55
    of a new form of democracy in which
  • 00:52:58
    business responded to people's innermost
  • 00:53:00
    Desires in a way politicians could never
  • 00:53:04
    do but it was a form of democracy that
  • 00:53:07
    depended on treating people not as
  • 00:53:09
    active citizens as Roosevelt did but as
  • 00:53:12
    passive
  • 00:53:13
    consumers because this bernes believed
  • 00:53:16
    was the key to control in a mass
  • 00:53:19
    democracy it's not that the people are
  • 00:53:22
    in charge but that the people's desires
  • 00:53:24
    are in charge
  • 00:53:26
    the people are not in charge the people
  • 00:53:28
    exercise no decision-making power within
  • 00:53:31
    this
  • 00:53:32
    environment so democracy is reduced from
  • 00:53:36
    something which assumes an active
  • 00:53:38
    citizenry to the idea of the public as
  • 00:53:41
    passive
  • 00:53:42
    consumers
  • 00:53:45
    oh driven primarily by instinctual or
  • 00:53:48
    unconscious desires and that if you can
  • 00:53:51
    in fact trigger those needs and desires
  • 00:53:53
    you can get what you want from them
  • 00:53:58
    but this struggle between the two views
  • 00:54:00
    of human beings as to whether they were
  • 00:54:02
    rational or irrational was about to be
  • 00:54:05
    dramatically affected by events in
  • 00:54:08
    Europe events that would also change the
  • 00:54:10
    fortunes of the Freud
  • 00:54:15
    family in March 1938 the Nazis annexed
  • 00:54:18
    Austria it was called the
  • 00:54:20
    anus Hitler arrived in Vienna to an
  • 00:54:23
    extraordinary outpouring of mass
  • 00:54:24
    agulation
  • 00:54:26
    but even as he drove through the city
  • 00:54:28
    behind the scenes the Nazis were
  • 00:54:30
    systematically whipping up and
  • 00:54:31
    unleashing the hatred of the crowd
  • 00:54:34
    against the enemies of the new greater
  • 00:54:37
    Germany the Angelos was a kind of
  • 00:54:41
    explosion of terrible hatred against the
  • 00:54:44
    enemies so-called enemies or whatever
  • 00:54:46
    they considered enemies against the Jews
  • 00:54:48
    in in
  • 00:54:50
    in totally and also against a lot of
  • 00:54:55
    very distan
  • 00:54:56
    who had opposed the Nazis in
  • 00:55:00
    Austria they said it's legitimate now
  • 00:55:03
    you can do what you want so they did it
  • 00:55:05
    stealing robbing and killing I can't say
  • 00:55:07
    it otherwise and human depravity of
  • 00:55:10
    course is
  • 00:55:12
    uh always near very near to to to normal
  • 00:55:16
    behavior it be it can change very
  • 00:55:18
    quickly
  • 00:55:19
    [Music]
  • 00:55:28
    as the violence and assassinations raged
  • 00:55:30
    in Vienna Freud decided he had to leave
  • 00:55:34
    his aim was to go to Britain but he knew
  • 00:55:36
    that Britain like many countries was
  • 00:55:38
    refusing entry to most Jewish
  • 00:55:42
    refugees but help came from the leading
  • 00:55:44
    psychoanalyst in Britain Ernest Jones he
  • 00:55:47
    was in the same Ice Skating Club as the
  • 00:55:49
    Home Secretary s Samuel hore and Jones
  • 00:55:52
    persuaded hore to issue Freud a British
  • 00:55:54
    work permit
  • 00:55:56
    [Music]
  • 00:55:59
    and in May 1938 Freud his daughter Anna
  • 00:56:02
    and other members of his family set off
  • 00:56:04
    for
  • 00:56:04
    [Music]
  • 00:56:11
    London Freud arrived in London as
  • 00:56:14
    Britain Was preparing for war and he
  • 00:56:16
    settled with his daughter Anna in a
  • 00:56:18
    house in
  • 00:56:20
    Hamstead but Freud's cancer was now far
  • 00:56:22
    Advanced and in September 1939 just 3
  • 00:56:25
    weeks after the outbreak of War he
  • 00:56:33
    died the second world war would utterly
  • 00:56:36
    transform the way governments saw
  • 00:56:38
    democracy and the people they
  • 00:56:42
    governed next week's program will show
  • 00:56:44
    how the American government as a result
  • 00:56:46
    of the war became convinced the were
  • 00:56:49
    Savage dangerous forces hidden inside
  • 00:56:51
    all human beings forces that needed to
  • 00:56:54
    be controlled
  • 00:56:57
    the terrible evidence from the death
  • 00:56:59
    camps seemed to show what happened when
  • 00:57:01
    these forces were
  • 00:57:03
    Unleashed and politicians and planners
  • 00:57:05
    in postwar America would come to believe
  • 00:57:07
    that hidden under the surface of their
  • 00:57:09
    own population were the same dangerous
  • 00:57:14
    forces and they would turn to the Freud
  • 00:57:16
    family to help control this enemy
  • 00:57:25
    Within ever adaptable Edward bernes
  • 00:57:28
    would work not just for the American
  • 00:57:29
    government but the
  • 00:57:33
    CIA and Sigman Freud's daughter Anna
  • 00:57:36
    would also become powerful in the United
  • 00:57:38
    States because she believed that people
  • 00:57:40
    could be taught to control the
  • 00:57:42
    irrational forces within
  • 00:57:44
    them out of this would come vast
  • 00:57:47
    government programs to manage the inner
  • 00:57:49
    psychological life of the masses
  • 00:58:06
    [Music]
タグ
  • Sigmund Freud
  • Edward Bernays
  • Psychoanalysis
  • Consumer Culture
  • Public Relations
  • Mass Democracy
  • Political Manipulation
  • Advertising
  • Women's Rights
  • Psychological Techniques