History of CQL | The Council on Quality and Leadership

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概要

TLDRSince its establishment in 1969, the Council on Quality and Leadership (CQL) has been integral in setting high standards for quality of life and service for individuals with intellectual, developmental, and psychiatric disabilities. Inspired by the need to address injustices in public institutions, CQL has consistently worked to enhance dignity, opportunity, and community for everyone. Originally part of a national planning initiative by bodies like AAIDD and The Arc, CQL has since developed extensive standards and measures such as the Personal Outcome Measures® tool. These have been pivotal in reshaping public service expectations and have informed federal settlements and regulations. Today, CQL is known for its work in accreditation, training, and consultation, continually updating its measures to reflect person-centered needs and ensuring quality of life through various initiatives like 'What Really Matters' and the CQL PORTAL Data System.

収穫

  • ✨ CQL was founded in 1969 to address the poor treatment of those in public institutions.
  • 🏆 CQL's mission is to improve quality of life and service for individuals with disabilities.
  • 📊 The Personal Outcome Measures® tool enhances person-centered service quality.
  • 📖 Federal regulations often incorporate CQL standards for service quality.
  • 🔄 CQL evolved from The Accreditation Council to its current name in 1997.
  • ⚖ Landmark legal cases have used CQL standards to enforce service improvements.
  • 🌐 CQL's global impact stems from collaborations with people with disabilities and thought leaders.
  • 📅 The Personal Outcome Measures® have been refined to 21 current metrics.
  • 🏛 CQL started under the Joint Commission and was influenced by institutions like AAIDD.
  • 🔗 CQL's initiatives emphasize real-world connections between disability theory and practice.

タイムライン

  • 00:00:00 - 00:06:20

    The Council on Quality and Leadership (CQL), since 1969, has led efforts to define, measure, and improve the quality of life and services for individuals with disabilities. CQL aims for a dignified, opportunistic, and inclusive society, and began in response to inhumane treatment during the late 1960s. Founded by industry leaders and restructured over the years, it has influenced national standards and integrated tools for personal and community quality care, with an ongoing mission to connect theory with practice.

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よくある質問

  • What does CQL stand for?

    CQL stands for the Council on Quality and Leadership.

  • What is CQL's vision?

    CQL's vision is "a world of dignity, opportunity and community for all people."

  • When was CQL established?

    CQL was established in 1969.

  • What does the Personal Outcome Measures® (POM) tool focus on?

    The Personal Outcome Measures® tool focuses on person-centered quality measures to enhance individual quality of life.

  • How many Personal Outcome Measures® are there currently?

    There are currently 21 Personal Outcome Measures®.

  • Who uses CQL's standards for regulations?

    Centers for Medicare and Medicaid Services (CMS) bases some regulations on CQL's standards.

  • When did CQL rename itself to The Council on Quality and Leadership?

    CQL renamed itself to The Council on Quality and Leadership in 1997.

  • What major issue prompted the creation of CQL?

    CQL was created in response to the injustices and poor treatment of people with disabilities in public institutions.

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  • 00:00:01
    The history of CQL | The Council on Quality and Leadership.
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    Since 1969, CQL has been a leader in working with human service organizations and systems
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    throughout the world to continuously define, measure, and improve quality of life and quality
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    of services for youth, adults, and older adults with intellectual and developmental disabilities,
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    and psychiatric disabilities.
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    CQL's vision is “a world of dignity, opportunity and community for all people.”
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    CQL believes that every person deserves respect, dignity, opportunity, and to be included in
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    the community whether they have a disability or not.
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    That vision drives our mission of being dedicated to the definition, measurement, and improvement
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    of personal quality of life.
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    CQL has a long and rich history of conducting accreditation, training, certification, research,
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    and consultation.
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    We were formed in response to the injustices and deplorable treatment of people in public
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    institutions being brought to light in the late 60's/early 70's.
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    In 1969, a National Planning Committee under the Joint Commission on Accreditation of Hospitals
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    (now the Joint Commission), including industry leaders like AAIDD, The Arc, the Council for
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    Exceptional Children, and United Cerebral Palsy, led to the creation of the organization
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    which is now known as CQL | The Council on Quality and Leadership.
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    The first edition of standards, which contained over 700, was developed by CQL in the early 1970s
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    in an effort to end inhumane treatment and abuse of people with intellectual disabilities
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    in state institutions.
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    CQL then took on a leadership role in developing expectations for community-based services,
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    which were the basis for landmark court decisions like Wyatt v. Stickney.
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    Federal courts later merged CQL’s standards into legal settlements in Texas, North Dakota,
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    California, Arkansas, West Virginia, and other states.
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    CQL was reorganized as an independent, not-for-profit organization in 1979, most commonly known
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    as The Accreditation Council.
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    ANCOR and the Autism Society were added to the founding team of organizations at this
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    time.
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    CQL continued to develop new and updated national consensus standards throughout the 1980s.
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    The Health Care Financing Administration (HCFA), now known as Centers for Medicare and Medicaid
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    Services (CMS), based its regulations on the CQL standards which were ultimately published
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    in CQL’s 1984 edition of ‘Standards for Services.’
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    In 1987, the revised Standards for Services for People with Developmental Disabilities
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    was published.
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    In 1990 CQL began work on what were then called the Outcome Based Performance Measures, now
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    known as the Personal Outcome Measures®.
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    We will talk more about them in just a minute.
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    In 1997, the organization was renamed The Council on Quality and Leadership, or CQL.
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    The Quality Measures model was introduced in 2005 integrating multiple CQL tools including
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    Shared Values®, Basic Assurances®, Responsive Services®, Personal Outcome Measures®, and
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    Community Life® into one cohesive package.
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    CQL’s ‘What Really Matters’ initiative came to life in 2010 and outlined 34 success
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    indicators that characterize person-centered supports and promote personal quality of life
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    outcomes, which together result in Person Centered Excellence.
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    Now back to the Personal Outcome Measures®.
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    In the early 1990s, CQL realized that people who use services needed to be included at
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    the table.
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    CQL began work on the now internationally recognized Personal Outcome Measures®.
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    Some people refer to the tool as the POM.
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    CQL invited people with intellectual and developmental disabilities, people with psychiatric disabilities,
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    families, and other thought leaders to participate in focus groups to discuss quality measures.
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    There was a big difference in what people and their families wanted compared with what
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    professionals wanted.
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    The Personal Outcome Measures® were developed and piloted in two states, at three organizations,
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    and then field tested in the US and Canada.
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    In 1993, the first POM tool with 30 outcomes was published.
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    Over the years, data analysis led to the combination of several outcomes reducing the number to
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    25, and then to the 21 we have today.
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    The Personal Outcome Measures® were revalidated in 2017 and reorganized under 5 Factors.
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    The CQL journey continues with the daily work of establishing real connections between disabilities'
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    theory and practice.
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    The CQL PORTAL Data System now contains tens of thousands of POM interviews as well as
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    hundreds of Basic Assurances® assessments.
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    Quality of life is why CQL is committed to partnering with providers and systems for
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    organizational transformation.
タグ
  • CQL
  • Personal Outcome Measures
  • disabilities
  • quality of life
  • standards
  • accreditation
  • person-centered
  • dignity
  • community
  • service quality