Who are the new anchors of Netset TV?

Tor Youngl and Christina Art are the new anchors of Netset TV.

Where is Sweet World 2024 taking place?

Sweet World 2024 is taking place in Las Vegas.

What is the main theme of Sweet World 2024?

The main theme for this year is 'All Systems Grow'.

What is the Redwood UX?

The Redwood UX is NetSuite's new user interface aimed at being a natural extension of work, and it includes various AI enhancements.

How is NetSuite integrating AI into their software?

NetSuite is embedding AI throughout its system, including features like text enhance and a control center called NetSuite Prompt Studio.

What are some of the new AI features announced?

New AI features include the NetSuite Prompt Studio for customizing AI integrations, and improvements in financial exception management and analytics assistant.

What role does AI play in NetSuite's strategy?

AI is a core part of NetSuite's strategy, aimed at improving productivity and insights across all functions in the suite.

Which customer stories are highlighted on Netset TV?

Highlighted customers include PRX Performance and Farmhouse Pottery, who are using NetSuite to grow their businesses.

What event did PRX Performance gain notable recognition through?

PRX Performance gained recognition through their appearance on Shark Tank.

How can viewers watch Netset TV content after the event?

Viewers can watch Netset TV content on demand for 30 days after the event by registering on their platform.

NetSuite TV at SuiteWorld 2024: Evan Goldberg on AI and All Systems Grow

01:06:51

https://www.youtube.com/watch?v=AdAGkg7I6iE

概要

TLDRNetset TV returns with an exciting coverage of Sweet World 2024 in Las Vegas, a premier event showcasing the latest in technology, customer stories, and product updates, with a keen focus on AI advancements. Anchored by Tor Youngl and Christina Art, the broadcast highlights NetSuite's strategy of integrating AI into every aspect of their platform under the theme 'All Systems Grow.' Key announcements include the launch of the Redwood UX, a user interface enhancing productivity with AI, and the introduction of features like Prompt Studio for customizing AI use, and the suite analytics assistant. Businesses like PRX Performance, fresh off their Shark Tank success, and Farmhouse Pottery showcase how they leverage NetSuite to drive growth. Attendees engage with live demos and sessions, discovering tools and techniques to enhance their enterprise. The broadcast is available live and on-demand, allowing global audiences to access and benefit from the rich insights shared at Sweet World.

収穫

🎥 Netset TV returns to Las Vegas for Sweet World 2024.
🤖 AI is being integrated into every aspect of NetSuite.
🌲 Redwood UX offers a new, intuitive user experience.
📈 New features include Prompt Studio for AI customization.
🏢 Customer success stories highlight NetSuite's impact on businesses like PRX Performance.
📊 Sweet Analytics Assistant enhances reporting with AI.
🔧 Product demos offer hands-on learning experiences.
🎤 Founder Evan Goldberg speaks on growth strategies and AI.
🚀 PRX Performance is a top-selling Shark Tank brand.
🛠️ NetSuite is crucial for scaling businesses effectively.

タイムライン

00:00:00 - 00:05:00
Netet TV returns to Las Vegas for Sweet World 2024 with new anchors, offering a packed 2-day virtual program featuring executives, customer stories, and product updates. Viewers are encouraged to register, update profiles, and utilize demos and expert sessions.
00:05:00 - 00:10:00
The Expo floor showcases diverse companies using Net Suite. Featured updates and AI enhancements set the tone, with excitement about customer engagement and insights from founder Evan Goldberg on growth and change.
00:10:00 - 00:15:00
Evan Goldberg explains the 'All Systems Grow' theme, emphasizing stable growth foundations like Net Suite’s interconnected tech. He highlights the launch of 'Redwood UX' for seamless UI and ongoing AI integration in business systems.
00:15:00 - 00:20:00
Net Suite’s AI, likened to car wheels, is deeply integrated. It features enhanced text capabilities and the launch of 'Ask Oracle,' showing AI’s essential role in streamlining and customizing business operations.
00:20:00 - 00:25:00
Open discussions on Netsuite's capabilities, AI enhancements, and personalized business solutions offer reassurance to entrepreneurs. Current AI tools and future collaboration enhancements with Salesforce were highlighted.
00:25:00 - 00:30:00
Redwood UX aims to modernize user interfaces, suiting digital-savvy new workforce generations. AI tools like Enterprise Performance Management and Analytics Warehouse will enhance decision-making through insights and scenario planning.
00:30:00 - 00:35:00
Netsuite Analytics Warehouse aids data visualization and decision-making. Text enhance and Prompt Studio deliver unique customization for business needs, backed by Advanced Customer Support. The focus is on organizational productivity through tailored AI.
00:35:00 - 00:40:00
Net Suite facilitates collaboration via integrated systems and external partnerships, such as with Salesforce. Real customer networks and sessions during Sweet World aim to inspire businesses to achieve efficient growth.
00:40:00 - 00:45:00
The AI roadmap involves expanding capabilities like the Sweet Analytics Assistant for conversational data engagement. Prompt Studio allows custom AI development, making AI features adaptable to specific business challenges.
00:45:00 - 00:50:00
Net Suite continues embedding AI across roles, leveraging Oracle's technology for swift integration of AI features. AI everywhere includes automated features like prompt generation and forthcoming tools such as Oracle Code Assist.
00:50:00 - 00:55:00
PRX Performance CEO discusses scaling challenges after Shark Tank success, emphasizing digital marketing, team building, and Net Suite's role in efficient, automated operations growth. A move from manual to automated systems was crucial.
00:55:00 - 01:00:00
Farmhouse Pottery utilizes Net Suite and ACS for business growth and efficient resource management. Engaging demonstrations on the Expo floor showcase creative integration of tools and systems, encouraging community learning.
01:00:00 - 01:06:51
Net Suite’s adaptability is reinforced by diverse customer success stories and community engagement strategies during Sweet World. The integration with tools like Shopify and use cases inspire real-world business growth and innovation.

よくある質問

Who are the new anchors of Netset TV?
Tor Youngl and Christina Art are the new anchors of Netset TV.
Where is Sweet World 2024 taking place?
Sweet World 2024 is taking place in Las Vegas.
What is the main theme of Sweet World 2024?
The main theme for this year is 'All Systems Grow'.
What is the Redwood UX?
The Redwood UX is NetSuite's new user interface aimed at being a natural extension of work, and it includes various AI enhancements.
How is NetSuite integrating AI into their software?
NetSuite is embedding AI throughout its system, including features like text enhance and a control center called NetSuite Prompt Studio.
What are some of the new AI features announced?
New AI features include the NetSuite Prompt Studio for customizing AI integrations, and improvements in financial exception management and analytics assistant.
What role does AI play in NetSuite's strategy?
AI is a core part of NetSuite's strategy, aimed at improving productivity and insights across all functions in the suite.
Which customer stories are highlighted on Netset TV?
Highlighted customers include PRX Performance and Farmhouse Pottery, who are using NetSuite to grow their businesses.
What event did PRX Performance gain notable recognition through?
PRX Performance gained recognition through their appearance on Shark Tank.
How can viewers watch Netset TV content after the event?
Viewers can watch Netset TV content on demand for 30 days after the event by registering on their platform.

ビデオをもっと見る

AIを活用したYouTubeの無料動画要約に即アクセス！

字幕

オートスクロール:

00:00:01
[Music]
00:00:16
welcome to netet TV we are so excited to
00:00:19
be back in Las Vegas for sweet world
00:00:21
2024 and to feel this energy once again
00:00:25
I'm Tor youngl netsuite senior social
00:00:27
media manager and your nets TV anchor
00:00:30
I'm Christina art senior account manager
00:00:33
and your other netset TV anchor I'm
00:00:35
thrilled to be
00:00:37
back now you may have noticed the
00:00:39
broadcast look a little different this
00:00:41
year if you've been with us before
00:00:43
welcome back and we miss Kendall and
00:00:45
Fritz too but don't worry they're not
00:00:47
far they're just down the street
00:00:49
anchoring Oracle TV at Oracle codor and
00:00:52
they left netset TV in our trusty hands
00:00:55
and for our new viewers thanks for
00:00:57
tuning in netet TV is our live 2-day
00:01:00
broadcast right from the heart of sweet
00:01:02
world bringing all the action to you
00:01:04
wherever you're tuning in from yeah the
00:01:07
broadcast will be packed with product
00:01:09
discussions amazing customer stories fun
00:01:11
on the Expo floor and so much more make
00:01:14
sure you register for our virtual
00:01:16
program on air at netset world.com so
00:01:19
you don't miss a thing yes we'll be
00:01:21
talking to Executives including our EVP
00:01:24
and founder Evan Goldberg and SVP of
00:01:27
application development Gary whinger to
00:01:29
dive into to all systems grow theme and
00:01:32
the all the exciting product updates
00:01:34
coming to the suite plus we'll sit down
00:01:35
with some amazing customers like PRX
00:01:37
performance and Packer fasher to hear
00:01:40
how they're using net Suite to grow
00:01:41
their
00:01:43
businesses we want you to get the most
00:01:46
out of your virtual experience so make
00:01:47
sure you update your networking profile
00:01:49
preferences and check out the speakers
00:01:51
and sessions tab for a full rundown of
00:01:53
the content coming this week and if you
00:01:55
like any of the sessions you can hard it
00:01:56
to add it to your personal agenda and
00:01:59
you can catch this content on demand for
00:02:01
the next 30 days you can also check out
00:02:05
Demos in the demos on demand section
00:02:07
under the Learning Hub tab chat our book
00:02:10
appointments with our product experts in
00:02:12
the ascar product expert feature and
00:02:15
don't forget to set up an inspection
00:02:16
with Advanced customer support to help
00:02:18
you get even more from your
00:02:20
investment there is so much going on so
00:02:23
much to cover and we're just getting
00:02:25
started Christina I say we get this
00:02:27
thing started let's do it so every every
00:02:29
body sit back relax and enjoy the
00:02:49
ride hello and welcome I'm here at the
00:02:53
heart of the Expo floor at sweet world
00:02:56
2024 I'm so excited to be standing in
00:02:58
the customer Marketplace where we
00:03:00
feature our fascinating customers and
00:03:02
the products they make let's take a look
00:03:04
around first we have yesco yesco makes
00:03:07
signs lighting and many of the
00:03:09
Billboards you see here right in Vegas
00:03:11
next is Cuts Cuts is an apparel company
00:03:15
that specializes in comfortable business
00:03:17
wear so that you show up your best at
00:03:20
work and in life next we have Carrot Top
00:03:23
Industries now carrat toop Industries
00:03:25
has a vast selection of outdoor Flags
00:03:28
featured right behind me and finally
00:03:30
mixi Mixie is your One-Stop shop for all
00:03:33
the items that you need to maybe be your
00:03:35
own entrepreneur they have items for
00:03:37
candle making lotions perfumes all kinds
00:03:41
of fun things in the area of beauty now
00:03:43
our customers run off net Suite but
00:03:45
sweet world runs off of our customers so
00:03:48
you'll see them featured at every turn
00:03:50
here on the Expo floor I hope you can
00:03:52
feel the excitement the breakout rooms
00:03:55
are filling up and we've just heard some
00:03:57
really incredible product updates and AI
00:04:00
enhancements so I'm going to throw it
00:04:01
back over to Tori who's in studio with
00:04:03
our EVP and founder Evan Goldberg I'm so
00:04:06
excited to hear what Evan has to say
00:04:08
over to you
00:04:10
Tori thanks Christina yes there is so
00:04:13
much to talk about and I can't wait to
00:04:15
dive in and I'm really with the best
00:04:17
person to get the inside scoop on
00:04:19
everything going on the one and only net
00:04:21
sweet EVP and founder Evan Goldberg Evan
00:04:23
thank you for being on netet TV thanks
00:04:25
for having me and congratulations on an
00:04:27
amazing Kyo I think this might be my my
00:04:30
favorite one yet it really took me back
00:04:32
to seeing the Redwoods for the first
00:04:34
time in Northern California which you
00:04:35
can appreciate how magnificent they are
00:04:38
so with that as we heard in your keynote
00:04:41
and have seen all over the Expo our
00:04:43
sweet World theme for this year is all
00:04:45
systems grow can you tell us about what
00:04:47
that means and why it's important yeah
00:04:49
well we have a great set of customers
00:04:52
here at sweet world and a great set of
00:04:53
customers all around the world we
00:04:55
announced um over 40,000 of them and
00:04:58
they're all seeking growth
00:05:00
um they want but they want to grow
00:05:01
efficiently and so that's what the
00:05:03
conference is all about is showing how
00:05:05
you can have this foundation for growth
00:05:06
with netw Suite uh that can help you be
00:05:09
successful in the most efficient way
00:05:11
possible yeah and you did compare netw
00:05:15
to a root system that is really laying
00:05:17
that Foundation of growth for businesses
00:05:19
to remain steady and strong in the face
00:05:21
of change we've seen a lot of change
00:05:23
over the years economically obviously
00:05:26
and technologically with AI advancements
00:05:29
why is having a foundation of growth
00:05:30
more important and relevant now than
00:05:32
ever before yeah well in the face of
00:05:35
constant change there's really only one
00:05:37
thing you control um which is how you
00:05:39
run your organization and uh you want to
00:05:42
run your organization like a redwood
00:05:44
forest where everything is
00:05:46
interconnected and um you're maximizing
00:05:48
your growth potential you're utilizing
00:05:51
all of the uh nutrients and sunlight
00:05:54
that are coming into the ecosystem
00:05:56
effectively and it really ties back to
00:05:58
why I started net Suite in the first
00:05:59
place
00:06:00
and in my first company I didn't have
00:06:01
anything like a technology Foundation I
00:06:03
had a lot of disconnected applications
00:06:05
that didn't talk to each other it was
00:06:06
really hard to get not only to get sort
00:06:09
of that bird's eye view that you want
00:06:11
above the trees but also to figure out
00:06:14
how to how to move forward and uh how to
00:06:16
execute effectively across the entire
00:06:18
organization with collaboration so
00:06:20
really from the beginning netsuite has
00:06:22
been about building the strong
00:06:24
technology foundation and as we've
00:06:26
improved it you know we're giving more
00:06:27
and more elements that organizations can
00:06:29
use to achieve that profitable growth
00:06:32
yeah and I think a really neat part of
00:06:35
this metaphor specifically is that when
00:06:37
you have this Foundation of growth and
00:06:38
this root system the ecosystem the
00:06:40
nutrients the sunshine all of it it's
00:06:42
all happening simultaneously and you
00:06:44
don't even know it it's happening which
00:06:47
I think is very relevant to what we're
00:06:48
what we're trying to do here so another
00:06:51
really exciting announcement is our re
00:06:53
is our new Redwood ux which from what I
00:06:57
understand has been in the works for a
00:06:58
few years so I'm sure it felt amazing to
00:07:00
finally be able to talk about that on
00:07:01
stage can you tell us what the
00:07:03
inspiration was behind it and what
00:07:05
impact customers can expect from yeah
00:07:08
well Hillel talked a lot about it and he
00:07:10
and his team have really been the
00:07:11
Pioneers the Geniuses behind it but
00:07:13
working really closely with the netsuite
00:07:15
team and you know as as he pointed out
00:07:18
it's really about uh making everything
00:07:21
you do a natural extension of your work
00:07:24
and uh obviously the best UI as we say
00:07:27
is no UI where like you said things are
00:07:29
happening behind the scenes and when you
00:07:31
do need to interact with the system
00:07:34
participate you want that interaction to
00:07:36
be easy quick and natural and um so you
00:07:40
know pioneering and working with the
00:07:42
Redwood team we're now rolling out these
00:07:44
Redwood features to all of our netw
00:07:46
suite customers over the coming months
00:07:48
and I'm so excited to see what they do
00:07:49
with them it really is so exciting um
00:07:52
just to hear everything that's happening
00:07:54
and a big part of the Redwood ux is ai
00:07:58
ai everywhere we're all about it and
00:07:59
we've been embedding AI in the suite for
00:08:01
years way before it was cool and you
00:08:04
announced even more AI enhancements um
00:08:07
can you talk about those yeah I you know
00:08:10
we um have said all along that we expect
00:08:13
AI to be everywhere to be an intrinsic
00:08:15
part of the system not an add-on you
00:08:17
know I've said many times that a
00:08:18
business system without AI is like a car
00:08:20
without wheels you you wouldn't buy that
00:08:22
car on the lot um you want the one with
00:08:25
wheels and so um you know we're
00:08:28
constantly adding Wheels
00:08:30
and uh so some of the things yeah that
00:08:32
we've done um you know we text inhance
00:08:34
we announced last year which is a super
00:08:35
cool use of large language models to
00:08:38
provide contextual text in the different
00:08:40
parts of the system um now there's kind
00:08:43
of this you know control center called
00:08:45
the netu prom Studio that lets you
00:08:47
actually customize it for your business
00:08:49
so how it works in you know in your
00:08:51
particular business for your particular
00:08:53
fields that you find important that
00:08:55
customers are that your users are
00:08:56
entering data into you have this new
00:08:58
control so that's super cool um we're
00:09:00
seeing that we're going to be adding um
00:09:02
ask Oracle uh which is really you know
00:09:05
what do you do with Oracle you ask it a
00:09:07
question and it gives you an answer and
00:09:08
so that sort of AI intelligence within
00:09:11
the global search box is something that
00:09:13
every user is going to get take
00:09:14
advantage of in addition to the power
00:09:16
that that uh capability already has so
00:09:19
you know you're going to see it coming
00:09:20
in every single feature we think about
00:09:22
how can we make this AI feature better
00:09:24
and make it an intrinsic part of your
00:09:26
experience yeah when I was first reading
00:09:29
about all of the AI powered features in
00:09:32
Redwood specifically and and all the
00:09:34
updates that we have coming to the suite
00:09:36
I really put myself in a business owner
00:09:39
shoes not that I've have ever started a
00:09:40
company but that sense of fear that you
00:09:43
probably have and just nervousness of
00:09:47
I'm putting all this on the line and to
00:09:49
your point earlier you started a company
00:09:51
really without any help you didn't have
00:09:53
this Foundation of growth you didn't
00:09:54
have ai enhancements I'm sure I don't
00:09:57
know maybe you did no not so no
00:09:59
nutrients and no Foundation of growth
00:10:02
and so to look at these Oracle
00:10:04
assistants specifically it's amazing to
00:10:07
think that they can really be the
00:10:08
partners for our customers in building
00:10:10
their business and it's this trusty
00:10:11
partner that is with you along the way
00:10:14
and hopefully can alleviate some of that
00:10:15
fear that you may be feeling when you're
00:10:17
starting a business or trying to grow a
00:10:19
business yeah and you know you say that
00:10:20
you you haven't started a business but
00:10:22
you are an entrepreneur in your role and
00:10:24
most you know everybody here that's at
00:10:26
net site I mean at sweet world some of
00:10:28
them are Founders some of them are in
00:10:31
finance some of them are in sales um
00:10:34
everybody wants to be entrepreneurial in
00:10:36
achieving their goals and so we designed
00:10:39
Nets suite for everybody for everybody
00:10:41
in the business it's one system
00:10:43
everybody uses the same system um
00:10:45
everything you need to grow all in one
00:10:47
place we love to hear it so with redwood
00:10:51
ux specifically you know nswe is a huge
00:10:54
part of our customers lives I I always
00:10:57
think that is such an honor when I think
00:10:58
about that so wild I'm like these people
00:11:01
TR are trusting us to run their business
00:11:03
and they likely log into netsuite every
00:11:04
single day it is a daily part of their
00:11:07
lives and so we obviously want them to
00:11:09
have a good experience with it how do
00:11:11
you foresee this new experience changing
00:11:14
the way they interact with it and how do
00:11:16
you think that's part of a broader shift
00:11:18
in the Way businesses are interacting
00:11:20
with their users yeah well I mean the
00:11:24
next generation of users are coming you
00:11:26
know obviously incredibly digitally
00:11:27
Savvy social media savvy
00:11:29
mobile Savvy they come in with
00:11:32
expectations that the tools that they
00:11:33
use in their personal lives they're
00:11:35
going to get the same kind of
00:11:36
interactivity and power and the tools
00:11:38
they use in their business which they're
00:11:40
literally doing for like half of their
00:11:42
waking hours and so our goal really is
00:11:44
to make each user fall in love with
00:11:46
netsuite one interaction at a time and
00:11:49
um we have an amazing team an incredible
00:11:51
collaboration with Oracle and I think
00:11:54
we're really going to be leapfrogging
00:11:55
the typical business application that
00:11:57
people have to sort of contend with
00:11:59
as uh as Hill talked about those
00:12:01
barriers that right now they they have
00:12:04
to LEAP in order to get their job done
00:12:07
and so that's you know to me that's
00:12:09
that's what it's all about you know we
00:12:12
entrepreneurs and I'm talking about
00:12:14
everybody in the company they want to be
00:12:16
building the company they don't want to
00:12:17
be wrestling with technology and so when
00:12:19
it's a seamless extension of their work
00:12:21
that's how they're going to be most
00:12:23
productive absolutely and kind of going
00:12:25
back to some of the exciting new
00:12:27
Solutions exciting updates that you
00:12:29
mentioned earlier so again bringing back
00:12:31
AI we can't get enough of AI we have two
00:12:34
solutions Enterprise Performance
00:12:36
Management and Nets analytics Warehouse
00:12:38
which are really helping businesses go
00:12:41
above the trees we're also sticking with
00:12:42
our our forest theme here so those two
00:12:46
solutions have also been infused with
00:12:48
even more AI can you kind of give us a a
00:12:50
brief overview of of what's coming for
00:12:52
those Solutions well you know what's
00:12:54
great about those Solutions is they've
00:12:55
been designed you know by uh the or
00:12:59
Enterprise development teams that are
00:13:01
building them for large companies we've
00:13:02
been able to take those that power scale
00:13:05
it down to make it appropriate for netw
00:13:07
business so you're sort of getting all
00:13:08
that power but with the ease of use
00:13:10
that's appropriate for running it with
00:13:12
netsuite and they have enormous
00:13:15
investment in AI um you know in planning
00:13:18
you can obviously imagine that there's
00:13:20
lots of ways that you can do Predictive
00:13:22
Analytics to help foresee what might be
00:13:24
happening to do sort of what if scenario
00:13:26
planning and also to monitor um the
00:13:29
plans and make sure that uh the actuals
00:13:32
are sort of meeting them and when
00:13:33
they're not give you sort of an early
00:13:35
warning on the uh analytics warehouse
00:13:37
front again there's so much possibility
00:13:39
for deeply reaching into the data to get
00:13:43
insights and we've shown demos of things
00:13:45
like um you know predictive uh days to
00:13:48
pay stuff like that where it's looking
00:13:50
at overall patterns with that AI engine
00:13:53
that can do much more than maybe the
00:13:55
human eye can just by looking at charts
00:13:57
so in both circumstances um we're going
00:13:59
to continue to invest and Oracle is
00:14:01
going to continue to invest in AI
00:14:03
capabilities Within These powerful
00:14:05
Enterprise tools and then we're going to
00:14:06
bring them to the netw suite Community
00:14:09
more AI more AI everywhere so how do you
00:14:11
think these two solutions are going to
00:14:13
change the way our customers make their
00:14:16
decisions well I mean I think that
00:14:19
companies have always struggled with
00:14:20
planning and spreadsheets and sort of
00:14:22
these disconnected planning processes
00:14:24
unifying the planning process and then
00:14:26
have that AI behind it as your company
00:14:29
grows is incredibly critical I mean
00:14:31
companies get way more complex and you
00:14:34
can't just kind of on the back of the
00:14:35
napkin decide how you're going to invest
00:14:37
over the next 12 24 months so that's
00:14:39
where these powerful planning tools come
00:14:41
in and similarly there's an explosion of
00:14:43
data uh companies have data of their own
00:14:46
they're using multiple systems you know
00:14:48
netsuite allows you to sort of minimize
00:14:49
the number of systems you use but every
00:14:51
company has multiple systems including
00:14:53
internal systems and that's just leads
00:14:55
to a pro proliferation of data and if
00:14:57
the data is scattered all over the place
00:14:59
place you can't make conclusions from
00:15:01
netsuite analytics Warehouse is the
00:15:02
solution for that bringing the data all
00:15:04
in one place tying it together so you
00:15:06
can really see the big picture and um we
00:15:08
are seeing incredible take up of netw
00:15:10
analytics warehouse and the use cases
00:15:12
that our customers are showing us are
00:15:14
things that we didn't even think of when
00:15:15
we came up with the product yeah I hear
00:15:17
that's our or one of our most popular
00:15:20
products which is which is really cool
00:15:22
and it's getting even better making
00:15:24
taking all that data and driving even
00:15:26
more insights for decision- making
00:15:28
absolutely Ely so talking about netsuite
00:15:31
text enhance you touched on that as well
00:15:33
and you actually announced that at sweet
00:15:35
world last year and for those who may
00:15:37
not know it is our generative AI
00:15:40
solution where you it essentially takes
00:15:41
your netw data and it generates
00:15:43
contextual personalized content from it
00:15:46
very cool it's getting even cooler I'm
00:15:49
curious what was the process of
00:15:52
conceptualizing how to take text enhance
00:15:54
to the next level and how was prompt
00:15:55
Studio ultimately designed yeah well you
00:15:58
know at netsuite one of our philosophies
00:16:00
is that every business is different
00:16:02
there's a lot of commonality and we have
00:16:04
things like Sweet Success that package
00:16:06
up best practices from thousands of
00:16:07
companies similarly texting hands comes
00:16:10
out of the box which with a lot of
00:16:11
intelligence about how businesses work
00:16:14
so when you uh are entering using text
00:16:17
enhance with a sales description it
00:16:19
knows to bring in the price and to bring
00:16:21
in other information we've kind of
00:16:23
preconfigured it to do that but now
00:16:25
because one of the things that we really
00:16:27
believe in is that we want to make netw
00:16:29
Suite tailored for your business and so
00:16:31
that's where prom Studio comes in where
00:16:33
you can take the power of text enhance
00:16:34
that's already been made appropriate
00:16:36
sort of for all horizontal businesses
00:16:39
and adapt it to your particular business
00:16:41
get your style of writing in there pull
00:16:43
in the custom fields that you think are
00:16:45
important to include in the sales
00:16:47
description for example and so that you
00:16:49
know the combination of kind of a
00:16:51
running start with the power of text
00:16:53
enhance that we build in and then that
00:16:56
flexibility to adapt it with prom studio
00:16:58
is what makes it the killer uh feature
00:17:01
killer feature for sure and I find it so
00:17:05
fascinating that netsuite is really
00:17:07
customizable already but now we're
00:17:10
taking these individual Solutions and
00:17:12
really customizing each solution at a
00:17:14
granular level for customers to to
00:17:17
customize every aspect of how they run
00:17:19
their business which is which is very
00:17:21
deep yeah and you know the thing is is
00:17:22
that you're not on your own I mean we
00:17:24
have ACS Advanced customer support which
00:17:28
what's so cool about ACS is they learn
00:17:30
your business but they also know netw
00:17:32
Suite deeply so they can help you
00:17:33
configure these tools they can help you
00:17:35
figure out how to use the latest AI
00:17:37
features and in fact we have an AI
00:17:39
Playbook that we announced for ACS to
00:17:42
help you adapt your you know your
00:17:44
business adapt netsuite to your business
00:17:47
in the context of these AI features so
00:17:49
you're not alone with all this power
00:17:51
between netsuite
00:17:53
ACS the these Business Leaders are never
00:17:56
alone right so speaking of collaboration
00:18:00
um we we obviously want to collaborate
00:18:03
but we want the right tools how does
00:18:04
netsuite facilitate collaboration and
00:18:06
connection for our
00:18:08
customers well I mean there's so many
00:18:11
different elements of collaboration um
00:18:14
of course this the suite itself is the
00:18:16
ultimate collaborative tool because
00:18:17
everybody's using the same system
00:18:19
everybody's playing from the same
00:18:20
Playbook um including your customers in
00:18:23
that collaboration with sweet Commerce
00:18:24
my account for example um so that you
00:18:27
have a really uh you know electronic
00:18:29
close relationship not on the back of a
00:18:32
napkin with your customers our ecosystem
00:18:35
all these great sdn partners that we
00:18:38
have here at the show at the Expo
00:18:40
they're part of that collaboration we
00:18:41
collaborate deeply with them and um and
00:18:44
then you know we uh offer connectors to
00:18:47
lots of different tools that you might
00:18:50
use Amazon point of Sal systems Shopify
00:18:54
and we announced here um our first uh
00:18:58
connector to Salesforce and I joked on
00:19:00
stage that um Mark benof performed
00:19:03
Cindy's and my wedding ceremony um 26
00:19:07
years ago and now we're finally marrying
00:19:09
net Sweden salesforce.com wow so it is
00:19:12
it is a big Union here yeah that is
00:19:14
beautiful we've come full circle you you
00:19:16
and Cindy have come full circle and and
00:19:18
mark So finally Evan this is our 13th
00:19:22
sweet world which is pretty cool it is
00:19:25
my fifth sweet world and I can say from
00:19:28
personal experience it does get bigger
00:19:30
and better every year it's always an
00:19:32
honor to be here it it's it's an amazing
00:19:35
experience but turning it back to our
00:19:37
customers what do you hope they get out
00:19:39
of sweet world this year well there's
00:19:41
some things that you know are the same
00:19:43
every year I mean that chance to network
00:19:45
between the communities of customers
00:19:48
partners and netw Suite employees I mean
00:19:50
that's where the magic happens and uh so
00:19:53
you know since it's the biggest sweet
00:19:54
world ever there's the most opportunity
00:19:57
for that kind of networking in
00:19:59
collaboration and um you know I
00:20:02
obviously uh with our great breakout
00:20:04
sessions there's so much to learn so I
00:20:06
hope customers come back inspired to
00:20:08
really leverage that Foundation that
00:20:10
they have uh to drive efficient growth
00:20:13
of their business and to achieve their
00:20:15
Visions every business every
00:20:16
Organization for profit not for profit
00:20:19
they have a vision we're an enabler
00:20:21
ultimately the entrepreneur they do the
00:20:24
hard work of making it happen we don't
00:20:25
want to be standing in their way we want
00:20:27
to be giving them that advice and
00:20:29
assistance to make them achieve their
00:20:30
goals faster and easier right we're
00:20:33
we're that Foundation of growth we
00:20:34
provide the nutrients and the Sun but
00:20:36
they have to plant the seeds is what it
00:20:38
sounds like that's right awesome well
00:20:39
thank you so much again Evan for being
00:20:41
on netset TV it is such a pleasure and I
00:20:44
hope you have an amazing rest of your
00:20:45
sweet worlds thanks for having me and
00:20:47
good luck with the rest of the shows and
00:20:50
it's it's a it's a it's a great thing
00:20:51
that you guys do here bringing the news
00:20:53
to everybody in the netset community a
00:20:55
well thank you EV and little sneak peek
00:20:57
you'll actually be back back I will be
00:20:59
back not not like this not quite like
00:21:01
this not quite like this but we will
00:21:03
catch you later on this week looking
00:21:04
forward to it rock on it little teaser
00:21:07
everyone all right well thank you Evan
00:21:09
and for all of you we'll be sitting down
00:21:11
with our SVP of technology and AI Brian
00:21:14
chess to talk about all things AI right
00:21:17
after this break we'll see you real
00:21:19
soon they say do what you love and the
00:21:21
money will follow my passion for making
00:21:23
life beautiful led to a successful
00:21:25
design firm booming online sales and a
00:21:27
TV show it also led to chaos endless
00:21:30
spreadsheets and no single source of
00:21:32
Truth we couldn't scale so we chose Nets
00:21:35
Suite by Oracle now I get immediate
00:21:37
visibility across the business from
00:21:39
revenue to customers and fulfillment
00:21:42
clean simple beautiful netu is critical
00:21:45
to the success of my
00:21:49
business as you've heard at netsuite
00:21:52
we're all about AI everywhere and we
00:21:54
continue to embed even more AI
00:21:56
functionality into the suite to help
00:21:58
your business Drive productivity and
00:22:01
efficiency and I'm actually on the AI
00:22:03
Arena on the Expo floor where energy is
00:22:07
buzzing there's a lot going on and here
00:22:10
attendees can actually come and see live
00:22:12
product demos of all the new AI features
00:22:15
that Evan announced it's really exciting
00:22:17
super cool and now Christina I hear
00:22:20
we're going to dive even deeper into our
00:22:23
AI strategy over to you thanks Tori and
00:22:26
Brian welcome to Nets sweet TV are you
00:22:29
enjoying your time here at Sweet World
00:22:31
Christina thanks thanks for having me
00:22:32
you know it's it's really things are
00:22:35
going really well uh we're back in Las
00:22:37
Vegas it's amazing what you remember and
00:22:40
you don't remember from year to year uh
00:22:42
like for example it's 102 outside I mean
00:22:46
it's amazing it was hot last year too
00:22:48
but somehow that just disappears from my
00:22:50
memory and especially you coming from
00:22:51
the Bay Area I you probably got off that
00:22:53
airplane
00:22:54
like really hit I'll tell you the other
00:22:56
thing that really stands out to me
00:22:59
that maybe doesn't come through if if
00:23:01
you're watching from from home um is
00:23:04
just how giant that keynote tent is yes
00:23:07
like wow that thing is Big that's the
00:23:09
kind of thing Las Vegas knows how to do
00:23:11
they Las Vegas knows how to go big
00:23:12
that's it go big or go home right let's
00:23:15
get down into it okay so we've been
00:23:17
eding AI into the suite for years but
00:23:19
right now we're talking about AI
00:23:22
everywhere what's our strategy behind
00:23:24
that and what does it actually mean to
00:23:26
put AI everywhere it means a couple of
00:23:29
different things so AI everywhere means
00:23:32
things like text enhance that appears in
00:23:34
more than 200 places across the suite so
00:23:37
it's the same feature but just about
00:23:39
everywhere you can write text in net
00:23:40
Suite you can enhance it with text
00:23:42
enhance so AI everywhere means these
00:23:45
horizontal features that kind of go
00:23:47
everywhere but it means more than that
00:23:49
so for example it's features that
00:23:51
everybody uses so new this year sweet
00:23:54
analytics assistant so reporting is
00:23:57
something just about everybody needs to
00:23:58
do and now you can just ask for what you
00:24:01
want in English language and get the
00:24:03
report or the graph or the chart that
00:24:05
you're
00:24:06
after but there's more there's more it
00:24:10
also means every role in net Suite
00:24:13
should get AI assistance so for example
00:24:17
net site planning and budgeting has uh
00:24:19
AI narrative reporting in it now uh or
00:24:22
financial exception management um
00:24:24
applies to finan Prof professionals and
00:24:27
you'll see us do more and more of that
00:24:29
applying AI to make specific jobs in
00:24:31
that Suite better so AI everywhere is a
00:24:34
big thing absolutely so what are some of
00:24:37
the biggest challenges we are trying to
00:24:39
help our customers with with the use of
00:24:42
AI so we we think about the benefits
00:24:45
that AI brings in two ways we think
00:24:48
about Insight where we want you to be
00:24:50
able to see further into the data to
00:24:53
find to make conclusions that maybe you
00:24:55
wouldn't see superficially and then also
00:24:57
producct
00:24:58
we want people to be able to accomplish
00:25:00
their tasks faster so let's talk about a
00:25:03
little bit more what we were saying
00:25:04
before let's talk about the AI functions
00:25:06
can you break down those functions AI
00:25:08
servers and the suite M when we think
00:25:11
about how users are going to perceive AI
00:25:14
it really comes down to kind of two
00:25:16
types of AI they're advisers they're
00:25:19
going to provide advice yeah so tell you
00:25:21
what's going on with the numbers so you
00:25:23
see advisers and then you also see
00:25:25
assistants where we are trying trying to
00:25:28
make things go faster and sometimes it
00:25:30
even pops up in the name sweet analytics
00:25:33
assistant for for example so uh advice
00:25:36
and assistance perfect um I think what's
00:25:39
so interesting and unique about netu AI
00:25:42
is because we are actually using this
00:25:44
Oracle technology it gives a great
00:25:46
Advantage for us to put it in our suite
00:25:47
can you talk a little bit about that so
00:25:49
Oracle technology is a re really really
00:25:52
tremendous advantage to us it allows us
00:25:54
to move faster so we're unveiling I
00:25:57
don't even know how many AI features
00:25:59
this year we can move quickly because
00:26:02
we've got that Oracle technology
00:26:04
Foundation it does more for us than that
00:26:06
actually one of the things that sets us
00:26:08
apart is we're not charging more for AI
00:26:11
functionality uh it's just built in not
00:26:14
bolted on so there's no upcharge for it
00:26:16
and that's also because of that Oracle
00:26:19
Foundation you know there's another
00:26:21
really big advantage that we have though
00:26:22
in addition to that Oracle technology
00:26:24
foundation and that is right in our name
00:26:27
net site yeah the fact that it's a suite
00:26:30
means we get insight into lots of
00:26:33
different parts of the business and we
00:26:34
can have the AI bring all of that
00:26:37
together I'd say those two things the
00:26:39
Oracle technology and the fact that it's
00:26:41
a suite is what gives us a leg up with
00:26:43
AI it's such an advantage so interesting
00:26:46
now you are going to be taking to the
00:26:47
stage on Wednesday and talking going
00:26:50
even deeper into all of this AI
00:26:53
discussion can you give us a little bit
00:26:55
of a sneak peek of what we can expect
00:26:57
well I can tell you what I am most
00:27:00
excited about so I started my career at
00:27:02
netsuite as a software developer and so
00:27:05
I love this idea that people can build
00:27:08
their own Ai and that starts with prompt
00:27:12
studio so instead of just clicking a
00:27:14
button in text enhance and having it
00:27:16
enhance the text you can write your own
00:27:17
prompts and tell the AI what you want it
00:27:19
to do and then install that anywhere in
00:27:22
the suite you want it to show up
00:27:23
including in things like custom Fields
00:27:26
so really really powerful for for people
00:27:28
who aren't software developers to begin
00:27:31
to to get what they want out of the AI
00:27:33
and customize it for their needs but if
00:27:35
you are a software developer we're also
00:27:38
building AI into sweet script in a way
00:27:41
so that people who are building on the
00:27:43
platform can create their own AI
00:27:46
functionality things that we haven't
00:27:47
even thought up with with the nlm module
00:27:51
you can embed an llm wherever you want
00:27:53
it to be in the suite and tell it what
00:27:54
you want it to do so I think that's
00:27:56
tremendously powerful up there's more go
00:28:00
I love your excitement behind this I'm
00:28:02
excited too so Oracle code assist is is
00:28:05
coming out this year that's an oracle
00:28:07
product meant to help developers using
00:28:09
AI Oracle code assist knows sweet script
00:28:14
okay and that means if you are a
00:28:16
developer and you are writing sweet
00:28:17
script on the platform you can get help
00:28:20
right in your IDE writing that code um
00:28:23
it's really a fantastic time to be
00:28:26
developing on the platform it's
00:28:27
remarkable truly um you're very excited
00:28:30
about this I'm very excited about this
00:28:31
but let's talk about maybe some Business
00:28:34
Leaders that might be a little bit more
00:28:36
hesitant about AI than way than we are
00:28:39
right um so what what is your advice to
00:28:41
those people who are hesitant where can
00:28:43
they start well I look at what's
00:28:45
happened in the in the last couple of
00:28:47
years with AI we've seen this tremendous
00:28:49
acceleration so there's so much
00:28:51
happening just every day uh that's new
00:28:54
with AI but I'll tell you this I still
00:28:56
think we are closer to the beginning of
00:28:58
the road than we are to the end so
00:29:00
there's a lot more yet to come now is
00:29:03
the right time to jump in to get started
00:29:06
uh uh so that you can start progressing
00:29:08
up the curve and one of the great things
00:29:10
about where AI is going is you don't
00:29:12
need an expert to be an expert in order
00:29:14
to do it so find something find
00:29:17
something that's delivering real
00:29:19
business value whether that's product
00:29:21
recommendations for salespeople or
00:29:23
financial exception management for the
00:29:25
finance team find something and start to
00:29:28
get value out of it you'll build from
00:29:31
there I guarantee it that's such
00:29:32
reassurance right to say that you have
00:29:34
the control over this Right the II
00:29:36
doesn't have the control over you so I'm
00:29:37
sure a lot of our Business Leaders will
00:29:38
be very reassured to hear you speak of
00:29:40
it that way well you know that's a very
00:29:43
important aspect of what we do with AI
00:29:45
is we always maintain a human in the
00:29:47
loop right so we we are uh want the AI
00:29:51
to advise and to assist but we're not
00:29:54
ready for the robots to take over so we
00:29:56
keep a human in the loop
00:29:58
this is all I need to do thank you I'm
00:30:01
excited that there is a human in that
00:30:02
Loop but lastly so kind of broadly where
00:30:07
do you see AI going truly in the long
00:30:09
term you've talked about what we can do
00:30:10
and be reassured right now where do you
00:30:12
see it in the future well I I think
00:30:14
we're going to keep building on that
00:30:16
theme of AI everywhere and you saw two
00:30:19
things in evans's keynote that I that I
00:30:21
think sort of point the way the Swede
00:30:23
analytics assistant is one of them where
00:30:25
you start to talk to the system and ask
00:30:27
it for what you want and it just
00:30:28
delivers that thing back but where
00:30:30
that's going is ask Oracle where in any
00:30:34
search box in in the product you just
00:30:37
ask for what you want whether that's an
00:30:39
Insight that that you want to give how
00:30:41
much did we sell last month uh or
00:30:43
whether it's something you want to know
00:30:45
about how to use the suite or if it's
00:30:47
something that you want your session to
00:30:50
do right then and there uh um ask Oracle
00:30:53
is going to be the One-Stop shop for
00:30:55
talking to the suite so it's in answers
00:30:58
basically for the information that you
00:31:00
have the more information you have the
00:31:02
more you can make quick business
00:31:04
decisions that are going to keep your
00:31:05
business moving forward yes exactly
00:31:08
right exciting times to come thank you
00:31:11
Brian we just heard about some exciting
00:31:14
AI features and now it's time to see
00:31:16
them in action here's a look at netsuite
00:31:18
Financial exception management netsuite
00:31:21
sweet analytics assistant and netw site
00:31:24
prompt
00:31:26
Studio Financial EX ception Management's
00:31:29
AI algorithm is continuously reviewing
00:31:31
all of my new and updated transactions
00:31:34
to detect any potential exception as a
00:31:37
controller I can see all exceptions at a
00:31:40
glance and for each one the system
00:31:42
predicts the potential impact as the
00:31:44
difference between the expected amount
00:31:46
and the recorded
00:31:49
amount I can search for exceptions or
00:31:52
filter them by accounting period
00:31:53
subsidiary or status using the Redwood
00:31:56
filtering system I can review details
00:31:59
for each exception including similar
00:32:01
past transactions that can give me more
00:32:04
context once I make the necessary
00:32:06
changes I can come back and mark the
00:32:08
exception as resolved which
00:32:09
automatically removes it from the
00:32:15
list Finley comes into work on Monday
00:32:18
and logs into netsuite on her dashboard
00:32:21
she sees a pleasant surprise there's
00:32:23
been a spike in sales over the weekend
00:32:26
she's curious what caused the spike so
00:32:29
she asks Oracle which product sold the
00:32:32
most over the weekend and gets back a
00:32:34
list of the most recent top selling
00:32:37
products she notices a larger than usual
00:32:40
contribution from batteries so she
00:32:42
clicks on the product to see more detail
00:32:45
right away she notices a discount
00:32:47
attached to most of the most recent
00:32:49
orders she wonders how this originated
00:32:52
so she asks which campaign triggered
00:32:55
Weekend sales net s detects her intent
00:32:59
and shows Finley a campaign that was
00:33:01
active over the weekend Finley sees this
00:33:04
as a seasonal sales campaign that was
00:33:06
just relaunched with an incentive
00:33:08
discount of 12% for buyers who purchased
00:33:10
two or more items this seems to be the
00:33:13
reason for the higher volume of sales
00:33:15
she can see that the campaign will be
00:33:17
open for the whole month of September
00:33:19
and since Finley likes to run a tight
00:33:21
inventory she now needs to make sure
00:33:23
that she is covering the expected sales
00:33:25
increase so now Finley asked the
00:33:28
question on the top of her mind do we
00:33:30
have enough inventory to cover the
00:33:32
campaign netw week gives her an
00:33:34
inventory snapshot to help her
00:33:36
understand why's inventory position and
00:33:38
she has an option to open the sweet
00:33:40
analytics workbook where this chart
00:33:42
lives sweet analytics loads her forecast
00:33:45
chart where Finley can see her original
00:33:48
forecast numbers she asks what would
00:33:51
happen if her demand goes up as expected
00:33:54
netsuite can dial her forecast up and
00:33:56
down so she asks
00:33:58
if my demand goes up 20% how many units
00:34:01
do we need to order neted adjust the
00:34:04
forecast values 20% and calculates that
00:34:07
she will be 30 unit short all of this
00:34:10
data is Right In the Sweet analytics
00:34:12
chart next Finley asks when these extra
00:34:15
units need to be ordered and netsuite
00:34:18
tells her she needs to order by
00:34:19
September 14th Finley needs to send this
00:34:22
information to her team to get those
00:34:24
units ordered so she asks the assistant
00:34:27
to share the the workbook with Cameron
00:34:29
her operations manager now her team is
00:34:32
prepared to handle the increased sales
00:34:34
volume and Finley can move on to our
00:34:36
next
00:34:38
challenge here in the item record I can
00:34:40
see that the sales description was
00:34:42
generated using text enhance I can also
00:34:45
see the format for the content the
00:34:47
specific marketing tone and the item
00:34:49
code and name that were used to generate
00:34:51
the content now let's go to prompt
00:34:54
Studio I have a list of prompts already
00:34:57
created in the system including this one
00:35:00
for the sales description in the
00:35:01
inventory item when I open it I can see
00:35:04
all the settings for the record and I
00:35:06
can see which Fields this prompt is
00:35:08
deployed to I can give this prompt a
00:35:11
description and name and in the prompt
00:35:13
template I can provide instructions in
00:35:15
plain language to Define which variables
00:35:18
I want to include to generate my sales
00:35:21
description maybe I'll play around an
00:35:23
addd include a recommendation of what to
00:35:25
wear with this item including possible
00:35:27
colors
00:35:29
I'll save this go back to the item
00:35:31
record and regenerate the
00:35:33
content now I see a new description that
00:35:36
includes the
00:35:43
recommendation we are going to take a
00:35:45
short break and when we come back we'll
00:35:47
hear all about what it takes to build
00:35:49
one of the top selling Shark Tank brands
00:35:51
of all time you don't want to miss it I
00:35:54
started on Tucket to give people the
00:35:56
perfect fit from head to toe customers
00:35:59
loved us and early growth was incredible
00:36:01
but problems came with that success
00:36:03
inventory was a mess and we had no
00:36:05
realtime visibility into the business we
00:36:07
turned to net sweep by Oracle to get the
00:36:09
full Financial picture one source of
00:36:11
Truth at my fingertips since then we've
00:36:14
opened 80 stores with another 20 on the
00:36:16
way and we're expanding into wholesale
00:36:18
we couldn't grow like this without net
00:36:19
site for untuck it net site is the
00:36:22
perfect
00:36:24
fit welcome back to netset TV I'm here
00:36:27
with PRX performance CEO and co-founder
00:36:30
Brian brush Brian thank you so much for
00:36:32
being on netet TV Tor thanks for having
00:36:34
me appreciate the opportunity how is
00:36:36
your sweet world going so far sweet
00:36:37
world is great I mean this is impressive
00:36:39
what Oracle netw site puts together
00:36:41
everything is first class and I'm really
00:36:43
looking forward to the rest of the
00:36:44
content over the next few days we love
00:36:46
to hear that we we spend truly all year
00:36:49
putting this event together so to hear
00:36:50
from our customers that they're having a
00:36:52
good time it really means the most to us
00:36:54
so Brian you appeared on Shark Tank and
00:36:57
2016 correct can you give us a little
00:37:01
Shar tank 20 second elevator pitch you
00:37:03
bet so PRX performance basically we took
00:37:07
2,000-year old technology of Old School
00:37:09
weightlifting equipment we made it
00:37:11
better we added shocks so if you want to
00:37:13
do push-ups you want to do squats you
00:37:15
want to do pull-ups um bench press you
00:37:19
can do all that on our equipment but
00:37:20
when you're not using it takes about a
00:37:21
second to put it up against a wall and
00:37:23
only takes up about 4 in of space so
00:37:26
really any home any wall can you can
00:37:28
turn it into a gym wow gym everywhere
00:37:31
all the time absolutely absolutely how
00:37:33
did you come up with this idea uh we had
00:37:36
a competitor their slogan was we believe
00:37:38
in street parking and we're from Fargo
00:37:41
North Dakota we actually make all of our
00:37:42
equipment in Fargo and one thing we
00:37:45
can't do is park in the street during
00:37:46
the winter with the snow plows so we're
00:37:48
like how do we create the same gym
00:37:50
experience but make it take up no space
00:37:53
you can still put your cars in the
00:37:54
garage or still have a room downstairs
00:37:57
you can use for the kids to plan in when
00:37:59
you're not lifting and the idea was born
00:38:01
this is really no excuses embodied
00:38:04
exactly you can put this equipment
00:38:06
anywhere you do not have an excuse not
00:38:08
to use it anywhere I think I could get
00:38:10
on board with this so again you appeared
00:38:13
on Shark Tank in 2016 and you have grown
00:38:16
PRX performance to one of the top
00:38:18
selling Shark Tank brands of all time
00:38:20
number
00:38:21
11 all time of all time proud of that
00:38:24
you know how many episodes that show has
00:38:26
a lot so many so very very impressive
00:38:30
what was the secret to growing your
00:38:31
business and how did you impress Mr
00:38:34
Wonderful I mean the secret to growing
00:38:37
the business it's one we hired an
00:38:40
amazing team uh Shark Tank really
00:38:42
validated the product but I think a key
00:38:45
attribute was digital marketing uh this
00:38:48
was in 2016 when you spent you know $100
00:38:52
and they call it Raz return on ad spend
00:38:54
we'd bring $700 back in we averaged
00:38:56
seven row has so the more money we made
00:38:59
the more we plugged into it and just
00:39:01
created a huge awareness and having the
00:39:03
Shark Tank kind of stamp of approval on
00:39:05
there and the Kevin o stamp of approval
00:39:07
was big and you know you mentioned like
00:39:09
how do you make Kevin happy just give
00:39:12
him money give him dividends you know
00:39:14
whenever he's not looking yeah he
00:39:15
appreciates it yeah he's like that
00:39:17
that's what we're here for that's what
00:39:18
we're here doing it I always think what
00:39:21
is going through their minds what are
00:39:23
they thinking are they praying are they
00:39:25
meditating are they are they like giving
00:39:27
each other pep talks like what is
00:39:29
happening in that hallway I'm glad you
00:39:31
asked because we had a funny story there
00:39:33
too we got led to the hallway and
00:39:35
they're like here's what's going to
00:39:36
happen we're going to pull on the string
00:39:38
and the doors are going to open like
00:39:39
literally two guys are pulling swings on
00:39:41
the side of the door that's how those
00:39:42
doors open automatically and they said
00:39:44
for some reason the string breaks a lot
00:39:46
so we're probably going to have to do it
00:39:47
a few times so we're like okay so we
00:39:49
kind of didn't really expect and they're
00:39:51
like all right one two three and both
00:39:53
doors went open Perfectly we're like oh
00:39:55
no we were like kind of a shock wow and
00:39:57
then when you get out on the um stage
00:39:59
they like stand on your ex so you have
00:40:01
your ex to stand on you have to wait for
00:40:03
a minute well the 32 cameras around you
00:40:06
take photographs while you're waiting
00:40:08
because you think about it you can't do
00:40:09
that afterwards either going to be
00:40:11
jumping for joy or you're going to be
00:40:12
crying and running out of there it' read
00:40:14
on your face either way that's the first
00:40:16
time you meet the Sharks is when you're
00:40:18
on the stage and you're looking at them
00:40:20
awkwardly for a minute and then finally
00:40:22
they're like begin and then you jump
00:40:24
into your pitch and go from there wow
00:40:26
there's a lot of buildup a lot of
00:40:27
buildup so there were so many challenges
00:40:30
even getting to that that place where
00:40:32
you're in front of the judges and then a
00:40:35
slle of challenges I'm sure in actually
00:40:37
growing the business so what are the top
00:40:39
challenges you face when when trying to
00:40:42
scale I mean scaling a business growing
00:40:45
a business sounds great but every time
00:40:47
you hit the next level there's all these
00:40:50
issues like for example our Erp solution
00:40:54
um we were on another product I won't
00:40:56
name it
00:40:57
but um it was not scalable and we
00:41:00
decided in 2019 to actually go in and
00:41:03
Implement net Suite cuz like we need
00:41:06
something we need something cloud-based
00:41:08
we need something scalable and this
00:41:10
product actually we kind of this is a
00:41:12
cautionary tale because we didn't
00:41:14
install it right away we didn't start on
00:41:15
our implementation and then Co happened
00:41:18
in you know early 2020 and our sales
00:41:22
like we before Shark Tank we were about
00:41:24
a half million um in 2019 we did 9.4
00:41:27
million in sales and then in 2020 we
00:41:31
skyrocketed up to 51
00:41:33
million and the biggest issue was as we
00:41:37
were going through this our Erp broke
00:41:40
down in July and we were putting
00:41:43
Band-Aids on it just trying to keep it
00:41:45
up and then on top of that in August of
00:41:48
2020 our building flooded we literally
00:41:50
walked up the stairs there's water
00:41:53
coming down the steps we look over at
00:41:55
the warehouse and out of the dock doors
00:41:57
there's water coming out like a water
00:41:58
man broke and not only our offices our
00:42:02
warehouse was underwater our accounting
00:42:04
computer was in the water so pretty much
00:42:08
we had to switch to paper while we then
00:42:10
started implementing net Suite that was
00:42:12
a nightmare go and so that just you know
00:42:15
if you know you're growing the business
00:42:17
don't put it off dive in hire the right
00:42:19
people U the right implementation team
00:42:22
to get it done do it right the first
00:42:23
time and just go it's funny you you
00:42:27
mentioned doing things on paper because
00:42:29
our evpn founder Evan Goldberg was on
00:42:31
earlier and he was talking about you
00:42:33
know you can't run a business on a
00:42:34
napkin you can't you can't run forecasts
00:42:37
on on a napkin but it wasn't maybe a
00:42:39
napkin but you were you were you were
00:42:41
having to kind of make do with what you
00:42:44
had which was paper before coming to
00:42:45
netw Suite so that's a pretty incredible
00:42:47
Story So speaking of Nets Suite how are
00:42:49
you really utilizing the suite to run
00:42:51
your business um we're pretty much
00:42:54
trying the goal is to automate anything
00:42:57
that's redundant the last thing I want
00:42:59
is any of my employees to come in during
00:43:01
the day and doing repetitive tasks um
00:43:04
you have um save searches you have all
00:43:07
these different tools inside of native
00:43:09
netw Suite that you should Implement
00:43:11
right away and you know I want my
00:43:14
employees um around the water cooler
00:43:18
talking about new business ideas or even
00:43:20
talking about family or you know fun or
00:43:22
the game last night I don't want them
00:43:24
talking about the redundancy and the
00:43:26
errors and everything else just because
00:43:28
of you know redundant data entry so one
00:43:31
is really starting off there and just
00:43:34
looking at what you can automate we did
00:43:36
that with our warehousing instead of uh
00:43:38
customer service looking at Excel
00:43:40
exports uh for shipping uh we tied them
00:43:43
in a net Suite so they could actually
00:43:44
see real time what was happening I mean
00:43:47
that's a better customer service
00:43:48
experience uh it's a better um you know
00:43:51
employee uh experience as well so that
00:43:54
was big and we did some customized tools
00:43:57
we took um a uh Zone shipping kind of
00:44:01
customized product and you think about
00:44:03
it our products are really heavy and we
00:44:05
only want to touch them once so we found
00:44:06
a way to automate and consolidate the
00:44:08
pck pack ship piece all inside of netw
00:44:10
Suite as well which also reduced
00:44:12
shipping errors and just made everyone's
00:44:14
life a lot easier and a lot more
00:44:16
streamlined and collaborative and you're
00:44:18
looking at nets analytics Warehouse
00:44:21
which is our solution that essentially
00:44:22
takes data from from everywhere
00:44:24
including netsuite and streamlines it
00:44:27
and and really helps you glean the
00:44:29
insights you need to drive better
00:44:30
decisions so what are you hoping to get
00:44:32
out of the solution it's the exact same
00:44:34
thing is you know what's inside of netw
00:44:37
Suite to begin with but now you get to
00:44:40
expand you get to go into Shopify you
00:44:42
get to go into Amazon and whatever your
00:44:44
email marketing is maybe like clavo and
00:44:47
pull all those data sources together now
00:44:50
the different departments you know
00:44:51
purchasing may look at something
00:44:52
different from uh you know marketing
00:44:55
from Manufacturing but if they're all
00:44:58
looking at the same data from the same
00:45:00
sources just in a way that suits them on
00:45:02
their own dashboard everyone's efficient
00:45:04
everyone's looking at the same data they
00:45:06
have more productive conversations
00:45:08
there's less false starts and fire
00:45:10
drills and it's just a much more
00:45:12
effective business both from you know
00:45:14
really a culture side and finally that
00:45:16
all transfers down to the customer
00:45:18
experience as well so there are a lot of
00:45:21
Business Leaders entrepreneurs like
00:45:24
yourself who are tuning in to netw Sweet
00:45:26
TV today what advice would you give
00:45:30
them
00:45:33
um I my background I'm a CPA so to it's
00:45:37
all about the bottom line so I don't
00:45:40
like to spend money but when I do then
00:45:43
you do it right it's kind of like when
00:45:45
we committed to netw Suite in 2019 we
00:45:47
should have jumped in then and done it
00:45:49
right also but if you're looking at
00:45:50
least new building or anything else like
00:45:53
your revenues are never guaranteed your
00:45:56
expenses kind of are as a baseline so
00:45:58
before you commit to signing new leases
00:46:01
to buying new Capital Equipment make
00:46:03
sure that you're covered for both the
00:46:05
pros and the cons because you know Co
00:46:07
hit was a blessing to us but for some
00:46:09
people Co had the opposite effect and
00:46:12
you always have to be cautious so always
00:46:15
be willing and making sure you're
00:46:16
hitting that bottom line whether things
00:46:18
are going well and there's always the
00:46:20
ups and downs and you ready for the
00:46:21
roller coaster is there anything you
00:46:23
wish you would have done differently
00:46:25
through throughout this journey
00:46:28
I think probably just taking my own
00:46:30
advice that I just gave cuz we you know
00:46:32
we we built a uh we're going to build
00:46:34
100,000 foot building we ended up
00:46:36
building a 200,000 foot building and uh
00:46:39
so now I kind of wish we were back at
00:46:41
100,000 because we've really settled
00:46:43
into who we are now as a company but you
00:46:45
know those changes and so you know now
00:46:47
I'm inspired to start another business
00:46:48
to fill it up with with other stuff
00:46:50
which you know I have going on um but uh
00:46:54
and other than that too I think just
00:46:56
just trust in your team enable them to
00:46:58
make decisions I'm a very hands-off um
00:47:02
owner uh I just hire the best people and
00:47:04
I just give them all the resources to do
00:47:06
their jobs and right now my team is just
00:47:09
amazing and uh I mean that's why I'm
00:47:12
able to come here and spend this time
00:47:14
and do these things when they're all
00:47:16
back um you know taking care of business
00:47:19
I know just off camera we were talking
00:47:21
about this you're a Serial entrepreneur
00:47:22
and I was like how do you have time to
00:47:24
be here and and the trust that you have
00:47:26
in your team
00:47:27
is really special I people yeah so what
00:47:30
is next for PRX performance what can we
00:47:32
look forward to well PRX we believe
00:47:36
everyone has the right to sweat we've
00:47:37
helped out so many people work out in
00:47:39
their home gym but one community that I
00:47:41
think people don't um haven't provided
00:47:45
products for is the group of kids with
00:47:47
sensory needs so one out of 12 kids
00:47:50
right now are either on the Spectrum
00:47:52
with autism of ADHD Down syndrome and
00:47:55
the challenge with this group is like
00:47:58
you and I we want to work out we just go
00:48:00
for a run and we go lifting and we kind
00:48:02
of know when it's time to step back and
00:48:04
take that break um their minds don't
00:48:07
always work that way so they may become
00:48:09
disruptive in class and that's when the
00:48:11
teacher need to say hey they need a
00:48:13
sensory break or they can raise their
00:48:14
hands a sensory break so we created
00:48:17
equipment this is our new line that's
00:48:18
out now and this is americanmade and we
00:48:21
have uh commercial equipment we have
00:48:24
residential equipment we even have a
00:48:26
wheelchair swing that'll handle a
00:48:28
3,000lb motorized wheelchair so anyone
00:48:32
can play and these tools allow kids to
00:48:35
jump crash swing slide and play and what
00:48:40
this does is it regulates uh sensory um
00:48:44
allows them to reset so maybe they were
00:48:47
disruptive in the classroom they can go
00:48:48
take that break they come back and the
00:48:50
longer they can stay with their peers
00:48:52
the more likely they are to succeed and
00:48:54
eventually find a job in the workforce
00:48:57
and the less disruptive they are the
00:48:58
kids in the class so that product is
00:49:02
sensory RX and those are all live now
00:49:05
and also we're launching another product
00:49:07
a new company on December 1st we're
00:49:09
inviting the top 20 occupational
00:49:12
therapists in the United States to bring
00:49:13
their constituents and this is going to
00:49:16
be targeted to caregivers occupational
00:49:18
therapists and parents who have kids on
00:49:20
the Spectrum and we're going to share
00:49:22
educational resources best practices but
00:49:25
most importantly a Comm Community where
00:49:27
these occupational therapists can
00:49:29
interact with these kids and the parents
00:49:32
and what are the best practices we teach
00:49:34
them how to use the swings and not only
00:49:36
our products I want to invite anybody
00:49:38
else who is in this Marketplace to come
00:49:40
and throw your products online even if
00:49:42
you're a competitor um I think you know
00:49:45
a rise and Tide raises all ship and this
00:49:47
community right now is growing and it
00:49:48
needs these tools and resources and
00:49:51
we're super excited about really being
00:49:53
deeply involved with that wow those are
00:49:55
some incredible goals that you have
00:49:58
going on thank you and they're really
00:50:00
going to make a difference we're trying
00:50:01
we're doing our best what inspired these
00:50:05
products you know I think you get to a
00:50:07
point the great thing about being an
00:50:09
entrepreneur is once you hit a level you
00:50:12
and you feel like you've kind of made
00:50:13
the money you need to make and and
00:50:15
you've accomplished what you have to you
00:50:17
start looking outside like what do other
00:50:19
people need how can I help other people
00:50:21
uh last couple businesses I started I
00:50:23
invited in the PE some people I really
00:50:25
trust uh to be owners in the company and
00:50:28
that never really got to walk you know
00:50:31
the path that I did so they get to see
00:50:32
it from an ownership side and like to
00:50:34
just continue doing that coming up with
00:50:37
new ideas and helping other
00:50:38
entrepreneurs on their journey I teach
00:50:40
some co-starter classes too for young
00:50:42
entrepreneurs to help them it's a nwe
00:50:44
course that guides them through from uh
00:50:47
Inception to a pitch wow wow and uh just
00:50:50
whatever I can do to just kind of pay
00:50:51
back all the mentors that helped me
00:50:54
amazing well thank you so much Brian for
00:50:56
sharing your story and for being here
00:50:57
with me today it's been a pleasure yeah
00:51:00
Tor thank you for your time really
00:51:01
appreciate the opportunity thank you and
00:51:02
enjoy the rest of your sweet worlds all
00:51:03
right we'll do all right all right
00:51:05
everyone thank you so much for tuning in
00:51:07
to netset TV and there is so much more
00:51:10
to come Christina what are you doing
00:51:13
over
00:51:14
there yes Tori I am here live on the
00:51:17
explod floor with Farmhouse pottery and
00:51:20
we are going to be here with this
00:51:22
wonderful pottery wheel making some
00:51:25
pottery live in just a moment but first
00:51:28
i'm with Kim gains general manager of
00:51:31
Farmhouse pottery and Jessica bonacera
00:51:34
Master Potter and head of production uh
00:51:37
Kim can you tell us a little bit about
00:51:38
Farmhouse Pottery sure Farmhouse Pottery
00:51:41
is based in Woodstock Vermont we were
00:51:42
established in 2012 and we really think
00:51:45
about our brand as a Lifestyle brand
00:51:47
with its heart in production wonderful
00:51:49
and I would love to hear your story
00:51:51
about uh Pottery how did you get to
00:51:53
start making this what made you
00:51:55
interested and what's your history
00:51:56
absolutely so I learned to make pottery
00:51:59
originally at a summer camp as a camper
00:52:01
in 2008 and then I went on to study
00:52:04
studio art with a concentration in
00:52:06
Ceramics in college and then joined the
00:52:08
Farmhouse Pottery team in 2016 about
00:52:11
eight years ago and I've been growing
00:52:13
and learning ever since are you a part
00:52:15
of kind of the creation product of
00:52:18
design team tell us a little bit about
00:52:19
that I am absolutely yeah so I am a
00:52:22
member of the R&D team at Farmhouse
00:52:24
Pottery so we do all of the new product
00:52:26
design we really like to pull a lot of
00:52:28
inspiration from everyday life things
00:52:31
that you can use that you can interact
00:52:32
with that are going to make your day
00:52:34
better that are going to be handcrafted
00:52:35
and made by real humans in Vermont well
00:52:38
they are beautiful pieces of Art and we
00:52:40
like to think that net su's a piece of
00:52:41
art uh how have you used netw Suite to
00:52:44
help grow and mold your business
00:52:46
absolutely so we launched netsuite about
00:52:48
three years ago and couldn't have gotten
00:52:50
to the point we are now without them uh
00:52:52
it is the infrastructure that was
00:52:54
missing from our beautiful formula so
00:52:56
from
00:52:56
tracking inventory to managing our
00:52:58
finances all in one place it has been an
00:53:00
absolute seamless transition you're also
00:53:02
one of our customers that utilizes ACS
00:53:05
tell us a little bit about that
00:53:06
experience and what positive things have
00:53:07
come out of it sure so we didn't use ACS
00:53:09
out of the gate really wanted to get
00:53:11
settled into netw suite and figure out
00:53:12
what needed to happen afterwards
00:53:14
additional tools joined ACS about a year
00:53:17
and a half ago and they really were the
00:53:18
missing ticket uh the account manager
00:53:20
has been fantastic and has really helped
00:53:22
me fine-tune some of the pieces that
00:53:23
really needed attention that we weren't
00:53:25
getting before is great news well we're
00:53:28
here at sweet world I want to know
00:53:30
obviously this is your first year what
00:53:31
are you most looking forward to Bringing
00:53:33
out of this absolutely I cannot wait to
00:53:36
see how other companies are using netw
00:53:39
Suite I obviously know how we use it how
00:53:41
it helps our teams in our systems but
00:53:43
see other brands and other companies how
00:53:46
they use it whether they are makers like
00:53:48
us or have product like us or they don't
00:53:50
and how they're utilizing that Suite to
00:53:51
help build their business like us
00:53:53
excellent and you're kind of an old vet
00:53:55
this is your third year here it's my
00:53:57
third year here as well tell me what
00:53:59
you're looking forward to learning this
00:54:01
year yeah so the last two years I came
00:54:03
by myself and was really a customer and
00:54:04
looking at all the tools and the
00:54:06
partners that were available to add on
00:54:07
or investigate and this year I'm really
00:54:09
looking through it with a customer lens
00:54:11
uh getting to know other brands other
00:54:13
companies that are using it the way we
00:54:14
do and trying to figure out maybe they
00:54:15
have tricks that I should learn from
00:54:18
excellent well ladies I think it's time
00:54:20
let's throw some pottery I'm going to
00:54:23
give this here to you wonderful so this
00:54:25
is our pottery wheel I have it pretty
00:54:28
much set up for us to go today we're
00:54:30
going to make a laurel spoon rest which
00:54:31
is one of our top selling products it's
00:54:34
great for by the stove super functional
00:54:36
made of our you know stoneware clay body
00:54:39
so you can grab that ball of clay right
00:54:41
there I got the wheel head a little damp
00:54:43
already so what you're going to do is
00:54:45
throw it right down in the Middle with a
00:54:46
good
00:54:47
smack very
00:54:49
good and then you're going to wet your
00:54:52
hands and what we're going to do first
00:54:54
is called centering so I'll show you
00:54:57
what you want to do first is start to
00:54:59
squeeze
00:55:02
in and then you're going to push down
00:55:04
with a fist with your right hand so you
00:55:07
want sort of even pressure with your
00:55:09
left hand on the side and your right
00:55:10
hand on top and you're pushing it right
00:55:12
into the middle I'm also going to grab
00:55:14
this little sponge
00:55:17
okay smoothing with my left pushing down
00:55:19
with my right okay pushing it right into
00:55:22
the middle slow and
00:55:24
steady beautiful now slowly let
00:55:28
go
00:55:30
awesome we're feeling good I think we
00:55:32
can go a little bit flatter okay so
00:55:35
really slowly try and use the wheel
00:55:37
Basin as like a little Anchor Point and
00:55:40
keep pushing this down a little bit
00:55:42
flatter like okay maybe a quarter of an
00:55:44
inch
00:55:47
okay
00:55:49
perfect now slowly let
00:55:52
go it's kind of looking like something
00:55:55
it's getting there it's getting there we
00:55:56
have sort of what we call the floor of
00:55:58
the pot established now the place where
00:56:01
the spoon is actually going to sit so
00:56:03
now we're going to push up the wall so
00:56:04
I'm going to give you this sponge okay
00:56:07
and with your right hand with your four
00:56:09
fingers on top you're going to slowly
00:56:10
start to push in and you'll see that
00:56:12
clay come up and we're going to just
00:56:14
rest our left hand to sort of steady got
00:56:17
it
00:56:21
okay the wall is rising the wall is
00:56:25
rising making our cute little
00:56:28
wall and now we're going to slowly let
00:56:30
go awesome I'm going to have you pass me
00:56:33
that little rib okay awesome going to
00:56:36
take off just a little bit of this extra
00:56:38
clay that we don't need and now we're
00:56:40
going to round out our Rim so with our
00:56:42
left hand we're going to sort of pinch
00:56:44
it and steady it and with our right hand
00:56:45
we're just going to place it on top and
00:56:47
sort of round it out make sure it's nice
00:56:49
and clean and
00:56:51
smooth okay
00:56:58
nice very good and now we're going to
00:57:03
soak some of this water up out of the
00:57:05
inside make sure it's nice and
00:57:07
[Music]
00:57:09
smooth you make it look so easy uh it's
00:57:12
just a little bit of practice yeah and
00:57:14
now we're going to do the most fun part
00:57:16
which is stretching our spout in so if
00:57:18
you look at our sample it has this
00:57:19
little place for the handle of the spoon
00:57:21
to go so what you're going to do is make
00:57:23
a horseshoe with your left hand on the
00:57:25
outside point right to the middle and
00:57:27
then wiggle back and forth and it just
00:57:29
takes nice soft motions exactly and then
00:57:32
you can slowly
00:57:35
release and we have our SPO rest think
00:57:37
that looks that's similar very close to
00:57:41
what this is supposed to be looking very
00:57:43
strong start well thank you so much
00:57:44
Jessica thank you so much Kim Tori I'm
00:57:46
going to throw it back to you in the
00:57:47
studio I'm going to be right here if you
00:57:49
need
00:57:51
me you are a natural at that Christina
00:57:54
if this net Suite thing doesn't work out
00:57:56
I think you have some options in Pottery
00:57:59
beautiful work okay I am joined here by
00:58:02
James Whitmore he's the chief growth
00:58:04
officer at cigo and net sweet sponsor hi
00:58:06
James thanks for being here hi Tori I'm
00:58:09
thanks for having me how's your sweet
00:58:10
world going so far so far well it's very
00:58:12
early in the event but so far so good
00:58:14
it's um all coming together nicely I
00:58:16
think well welcome welcome to Sweet
00:58:18
world so James tell me about SLO what
00:58:20
does the company do you don't know
00:58:23
cigo I know cigo but they know
00:58:26
well cigo is one of uh I think the
00:58:28
biggest netsuite SC partner and has been
00:58:31
a partner for many many years over 10
00:58:33
years and cigo is known as an
00:58:35
integration company basically
00:58:37
integration and automation between net
00:58:39
suite and any other app that you may
00:58:41
have in your Tech stack and whether
00:58:44
you're a small company looking to
00:58:46
integrate you know Shopify or Salesforce
00:58:48
with netw Suite or your Fortune 500
00:58:51
company integrating many many apps and
00:58:53
using massive data sets so goes to the
00:58:56
for you for that integration and
00:58:57
automation wow lot lots of options there
00:59:00
that that you can use and so how does
00:59:02
netsu really help netsuite customers
00:59:05
power up their use of The Suite well you
00:59:07
know netw customers want to put their
00:59:09
Erp system in the center of their
00:59:11
business right it's a single system of
00:59:13
Truth for so many parts of their
00:59:15
business and what we do is help netwe
00:59:18
customers uh take data from different
00:59:21
systems move it into net Suite so that
00:59:23
there is one version of the truth build
00:59:25
automated workflows that save uh your
00:59:28
manual effort and time uh and really
00:59:31
make netw weite the most powerful system
00:59:34
it can be for uh uh for for their
00:59:36
business and so what is the future of
00:59:39
sgo like what are some key initiatives
00:59:41
you're working on and how do you see
00:59:43
automation really evolving yeah well um
00:59:45
you know cigo is you know a high growth
00:59:47
company and continues to evolve uh many
00:59:50
people know cigo perhaps as a
00:59:52
point-to-point integration uh connector
00:59:55
type of company but it's so much more
00:59:56
than that you know we're one of the
00:59:58
leading iPass integration platforms as a
01:00:01
service companies now um over recent
01:00:04
months we've introduced new parts of the
01:00:06
portfolio and API management and EDI
01:00:09
management um so moving beyond just
01:00:12
iPass and uh you know the company
01:00:14
continues to grow and get you know serve
01:00:17
more complex type of needs and then if
01:00:19
you think about the future of
01:00:21
integration um in general uh basically
01:00:25
AI like in every other segment of the
01:00:27
industry is having a huge influence and
01:00:29
for us there's really three ways that it
01:00:32
uh plays one is in the platform itself
01:00:34
making the platform smarter uh fixing
01:00:37
more errors kind of like automating more
01:00:40
processes within the platforms the
01:00:42
second is for users of the
01:00:44
platform uh and how they actually
01:00:46
generate code we have many kind like
01:00:49
pre-built templates and integration apps
01:00:51
but many of our customers you know write
01:00:53
their own code within the platform and
01:00:55
AI tool to help them write that code and
01:00:57
then the third area is how they build AI
01:01:00
into their workflows using AI as a step
01:01:03
in a work uh workflow uh to automate a
01:01:06
task or do some of the data analysis and
01:01:09
kind of like you know and so all of that
01:01:10
makes kind of like integration tools I
01:01:12
think more powerful more relevant
01:01:14
today's business um and uh you know
01:01:17
that's an exciting future for for
01:01:19
companies like yeah absolutely it's
01:01:21
like we have all this automation that's
01:01:23
really helping these businesses grow but
01:01:25
even that on Automation in and of itself
01:01:27
is evolving at a really rapid Pace that
01:01:29
that is really helpful to to power that
01:01:31
growth that we're looking for and for
01:01:33
you know net week customer just helps
01:01:34
the net site platform become more
01:01:36
powerful integrate more apps uh save you
01:01:40
know drive more efficiency by drive by
01:01:42
automating more uh workflows between
01:01:45
apps and platforms so very powerful tool
01:01:48
and so where can our customers learn
01:01:50
more about cigo well you can stop by the
01:01:52
booth if you're here live in person um
01:01:54
stop by uh we'd love to meet all of you
01:01:57
here there's thousands of people here
01:01:58
but we'd love to meet you all amazing
01:02:02
and yeah you said thousands it really is
01:02:04
Thousands this is our biggest sweet
01:02:06
world ever which is really exciting so
01:02:08
what is your favorite part of sweet
01:02:10
world it's just getting to meet all our
01:02:12
customers and our partners uh it's just
01:02:15
a wonderful opportunity to uh to meet
01:02:17
them put names and faces together and uh
01:02:20
you know hear from them what they're
01:02:21
doing and how they're using our platform
01:02:23
I just love that thank you so much for
01:02:25
joining me I hope you have a wonderful
01:02:27
rest of your sweet world and to all of
01:02:29
our viewers we're going to hear how
01:02:31
little words project is using Nets to
01:02:33
grow and then we're back here in the
01:02:35
studio so don't go
01:02:37
away Little Words project is a jewelry
01:02:39
and accessory company founded on the
01:02:41
principle of sharing and spreading
01:02:43
positivity our customers love Little
01:02:45
Words project because the words they
01:02:47
wear on their wrist are constant
01:02:48
reminders to them of what they're going
01:02:50
through or what inspires them we do sell
01:02:53
to thousands of different brick-and
01:02:55
mortar location that we don't own
01:02:56
through Target norstrom Urban Outfitters
01:02:59
as well as our our stores and our
01:03:01
e-commerce business so managing the
01:03:03
nuances and the intricacies of inventory
01:03:06
and transfer orders and sales and all
01:03:08
the things that go across those channels
01:03:09
is is uniquely challenging to our
01:03:11
business life before netsuite was
01:03:13
complicated we weren't built to scale to
01:03:15
the level that we are today we are using
01:03:18
a platform called aims 360 and
01:03:20
QuickBooks nothing talked to each other
01:03:23
we were doing manual reconciliation
01:03:25
every month trying to figure out what we
01:03:27
sold on wholesale what we sold on the
01:03:29
website and so not having that one
01:03:32
single source of Truth led to decision-
01:03:34
making that wasn't fully comprehensive
01:03:36
and robust I would walk in our back
01:03:38
fulfillment room and I would notice that
01:03:41
hundreds of our pegs were empty nobody
01:03:43
had any idea why no one knew where the
01:03:45
product was going and that was when we
01:03:48
all looked at each other and said we
01:03:50
need to do something about this and our
01:03:53
vpa product Franchesca said you need you
01:03:55
need that's you need it
01:03:59
now all areas of the business run on net
01:04:02
Suite now we use it across every single
01:04:04
channel that we're in and we use it in a
01:04:06
way that is our single source of Truth
01:04:08
we have our wholesale orders either EDI
01:04:11
to net Suite Andor we have a reporting
01:04:13
platform that allows our customers to
01:04:15
purchase from Shopify and e-commerce are
01:04:17
integrated through their API right into
01:04:19
ours and then all of our stores which Al
01:04:21
also run on Shopify are fed right into
01:04:23
next week the biggest kpi that we have
01:04:25
improved is our inventory turn
01:04:27
historically in prior to net weite our
01:04:29
inventory turn was two to three times
01:04:31
per year this year is going to be 6 to
01:04:33
seven times it's a dramatic improvement
01:04:36
in our ability to have real time data
01:04:38
into our inventory levels and then make
01:04:40
sales-based decisions on how to offload
01:04:42
that inventory if we're loaded in one
01:04:44
area or how to reorder in other areas
01:04:46
that we are seeing momentum I can now
01:04:49
call our VP of finance and get a buy
01:04:51
Channel even buy store real time p&l um
01:04:55
that that to be honest with you we
01:04:57
couldn't do before we we never had that
01:05:00
realtime p&l reporting particularly at
01:05:01
the channel level now with really a
01:05:03
press of a button I can get output to go
01:05:05
and print out and put in my pocket and
01:05:07
go off my
01:05:08
day our business has grown 10x and
01:05:11
netsuite has allowed us to do
01:05:16
that welcome back to netsuite TV wow
01:05:19
Tori it has been an action-packed day I
01:05:22
cannot believe day one's over already I
01:05:24
know time truly flies when you're having
01:05:27
fun throwing pottery and talking about
01:05:28
software well those are all of my
01:05:30
favorite things for sure I know uh but
01:05:32
it was really interesting hearing about
01:05:34
all of our new products hearing all
01:05:35
about how we're embedding Ai and how our
01:05:38
customers are using that Suite to grow
01:05:39
their businesses absolutely and I can't
01:05:42
wait to do it again but for now I think
01:05:43
it's time we get out of here right but
01:05:46
we'll be back with more interviews
01:05:48
product discussions and lots more fun
01:05:50
you all don't want to miss it so make
01:05:52
sure to tune in Thursday September 12th
01:05:54
at 9:00 a.m. PA specific time and
01:05:56
register for our free virtual program on
01:05:58
air if you haven't already you can sign
01:06:00
up at netset sor.com and make sure you
01:06:04
follow us across our netsuite social
01:06:06
media channel so you don't miss a minute
01:06:08
of the action and here's a little sneak
01:06:10
peek Evan Goldberg we'll be back here on
01:06:12
the drums this time with the netw band
01:06:14
to kick off our show and we'll dive
01:06:16
deeper into product discussions have
01:06:18
more fun on the Expo floor so much more
01:06:20
to come but in the meantime Stay classy
01:06:23
sweet world we'll see you soon e

タグ

Netset TV
Sweet World 2024
Las Vegas
AI
Redwood UX
NetSuite
Product Updates
Shark Tank
Customer Stories
Innovation