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well welcome to week
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four this
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week in principles of management is the
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hardest week because we have the most
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chapters so 8 9 10 11 and 14 five
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chapters this week so like I said this
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is the hardest week it'll start
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lightening up after
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this week so just hang in there just
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hang in
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there all right couple things I need to
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talk to you
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about one thing is next week I will be
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in Colorado Springs Colorado for a
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conference Monday Tuesday Wednesday and
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Thursday so that means I'll be there
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during our night for Tech live there's a
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twoh hour time difference so a six
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o'clock start there is four o'clock in
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the afternoon and I think I'm still in
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session so I might have to try to find a
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way to maybe have one session that you
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all all three sections can join on
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to I think there's a way that I can do
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that in canvas but I believe it means
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that you're not going to have your
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typical Link in big blue button I might
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have to email the link to you or you
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know put it out as an announcement or
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something like that and then I'll have
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to take the recording and embed the
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recording into the course somehow
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so I think that might be the best thing
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because otherwise we're not going to be
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able to have our session until Friday
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and I don't know that I want to bother
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anybody on a Friday night so that is
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where I'm
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leaning um but let me check my
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conference schedule because maybe there
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might be something going on at 4:00 that
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may not be absolutely necessary but I'm
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feeling like there is I thought I looked
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at the conference schedule a couple days
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ago and it looked pretty packed so keep
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an eye on your email keep an eye on the
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announcements that's where I'm going to
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post information session next week you
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got
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it um Hannah's asking is it the same
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process as far as rewatching it no what
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from what I understand when I take the
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recording and I embed it back into
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canvas it can't go under concluded
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conferences because it wasn't a started
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conference in our
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course so it's I I can't remember what
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they call it it's some kind of feature
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in canvas
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that it's it's outside of our course is
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where where it's happening so like I
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said we have we'll have our meeting
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outside side of the course and then I'll
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bring it back into the course but I
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think I'm going to link
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it probably in module five it'll be in
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module five I'll I'll link it in there
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so you won't go to big Bo Buton but I'll
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put instructions hopefully this won't
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foul everybody up and get everybody
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super confused but this is what I'm
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hoping to do to still be able to have
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our meeting
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okay so hope hopefully it'll go
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well all right let's start out with
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questions what questions do you
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have anything going on anything you want
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to ask
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about I yes Erin I will as soon as I get
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it figured out which will probably be
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tomorrow then I will put it in the
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announcements of exactly what we're
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going to do for next week's Tech live
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yeah that's why I said keep an eye on
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the announcements keep an eye on your
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email but whenever I put something out
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to announcements it should be copying
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your Indiana Tech
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email am I am I correct in saying that
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because I get the email so I think you
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guys should get the email as
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well that's what I'm hoping anyway so
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then you don't have to go out so okay
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good good good good
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good another thing I want to bring up I
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have so many students emailing me about
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grading and grades and I absolutely love
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that you guys are are conscientious
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students you're concerned about your
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grade because if you're asking me I know
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you're concerned about your grade and
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you should be and you should be
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advocating for yourself and you should
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be
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wondering why out there so I like that
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you're you're coming to me and asking
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but I would just want to make sure that
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you understand when I grade and I I do
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this because of the flexibility that I
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build into the course
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so all right you we're in week let me
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see if I can explain it this way we're
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in week four right now and it's
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Wednesday so this is how typically the
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the grades and the due dates work in
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courses so for our online courses at
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Indiana Tech you have the initial
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discussion board that's supposed to be
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due on Thursday so by tomorrow you're
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supposed to post your initial discussion
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remember I don't follow this it's it's a
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pacing guide for you for you to be out
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there but I'm not going to jump in
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tomorrow and start grading and see who
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turned things in because you have until
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midnight and I'm not even going to do it
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Friday I don't even like to grade the
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discussion board too early because I
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told you how wonky gets when you when I
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grade your initial post and not your
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response post it doesn't alert me which
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by the way found out that's going to be
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corrected in canvas I don't know when
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the release is it's in beta mode right
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now but so you are eventually going to
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see a change in canvas with how the
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discussion boards look um so they're
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basically pulling them apart that you
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it's going to be the initial post will
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be one assignment and the responses will
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be another assignment and that will take
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care of this little craziness that I've
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been having with the discussion board
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but anyway for now I don't like grading
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too early
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so the everything else in the course is
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usually due on Sunday that is our our
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those are our two due dates in our
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online courses again I'm not you know I
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don't follow these due dates to the
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letter it's a pacing guide for you guys
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so everything else will be due in Sunday
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so that's if you do the MCA if you do
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the tech live reflection the discussion
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board everything's the second the
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response discussion board everything
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else is due on Sunday
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again Sunday by midnight so I'm not in
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there Sunday typically grading sometimes
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you'll see me go out and I'll just say
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hey who's posted the reflection and I
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I'll grade real quickly but not always
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do I do that so I usually start grading
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on Monday so the week after the day
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after everything is due so I get a
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little bit done Monday and it depends
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like I've got a full day of work too
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like you guys do right so it depends
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like what can I sneak in during the day
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maybe my lunch hour um maybe if the guys
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are watching football I might get on
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Monday night and do a little bit of
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grading um and that same thing happens
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on Tuesday and the same thing happens on
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Wednesday so I try to be completely
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caught up on grading before this class
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so a lot of you guys are like hey I
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turned something in I didn't see and
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especially if you're late if you're
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turning something in like really late
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from like week two or week three um I'm
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not going to get to that until Monday
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Tuesday or Wednesday is usually the day
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is I set aside for grading so
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of course last night I don't know what
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you guys were doing but the election
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stuff was on TV last night and I just
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wanted to get away from
00:08:10
it and so I came into the office like
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family was watching it and that's fine I
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came into the office I was like I'm
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going to grade so I pretty much graded
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last night and I had everything caught
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up now I didn't look again today so if
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you turn something in today or maybe
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after I had gotten to your section last
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night there might still be something out
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there and guess what I'm probably not
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going to grade again until well that's G
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to be a tough one because next week I'm
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in I'm at that conference so I might get
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in and do some grading on Sunday I might
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do it on the airplane on Monday so it it
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might get a little sketchy next week my
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grading but I just want to let you
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know I I'm glad you're reaching out to
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me I'm glad you're asking these
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questions you should be asking these
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questions about the grades but um I just
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don't want you to think I've forgotten
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about you and that's just kind of my
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schedule does that make sense
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hopefully I don't know how other
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instructors grade maybe they grade
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differently but that's just like my
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process
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so all right
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good
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um so one of the um other things that
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I'd like to tell you there's two things
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I like to do you know how I normally
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start out with the Icebreaker I don't do
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it this week um and I I don't tell you
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whole lot on the front half It's usually
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the back half that we talk I I like want
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to dive a little bit more
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into material first but before I do that
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have you guys heard of Warriors
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connect it's kind of like yes good I'm
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glad so Katherine Wayne do you guys are
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you are you out there are you signed up
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for it hopefully I'm signed up um but I
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haven't really like taken a good glance
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at it just yet um I know it's for the
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the community for Indiana Tech right
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like all the
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students yeah it's like our social media
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kind of to me it looked a lot like
00:10:11
Facebook you know that kind of thing
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like you could join groups and you have
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your feed and all that kind of stuff and
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notifications go out um so I closed off
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a lot of my notifications and you can
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connect with each other too if you
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wanted to but I've closed off a lot of
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my my um not notifications but big
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notifications might go out on Warriors
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connect um I don't know what I can give
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you for a big notification
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maybe is that J May if um there
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was like weather alerts or something
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like that which really doesn't affect us
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with with being online like it did when
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we were on campus but I don't know it's
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it's just something to think about it's
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um if you go out to web page and just
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type in Warriors connect it'll come up
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you can get it on your like in the app
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store or you know Google play or
00:11:08
whatever and and you could pull the app
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down it might just be good to have
00:11:14
um wasn't this class I don't it must
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have been last session when I was
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teaching I don't think it happened since
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did you hear about there was a shooting
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no not a
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shooting scratch that out I didn't say
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that word but although it's just as bad
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there was a stabbing on campus on the
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main campus was that during this was it
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like week one or it might have been last
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session I don't know I I'm like you guys
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these courses just roll over and you're
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just like always in a class right um but
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that came out on the Warriors connect it
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was like um obviously for the people on
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campus it was like everyone shelter in
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place and you know do not leave where
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you're at until further communication
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and I was like oh my gosh what's going
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on so um and then it came out that there
00:12:04
was a student that had been stabbed not
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by another student but by like somebody
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who just came on campus some weirdo
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person but they had it all on camera and
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blah blah blah blah blah and that
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student was fine um just it just was a
00:12:18
weird thing but like I said that's kind
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of how it's it's a communication tool to
00:12:23
push messages out to students very
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important things out to students so
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um might might be good to have that's
00:12:30
all I'm just saying that might might be
00:12:32
good to sign up for that so that is
00:12:35
something you want to do and if you want
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to connect with me yeah I'll connect
00:12:39
with you that's fine it's like we need
00:12:41
another social media like there's
00:12:43
LinkedIn there's Facebook there's so
00:12:45
many things right um okay so the ice
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breaker for this week
00:12:51
though it's kind of be it's going to be
00:12:53
connected to the material I hope you
00:12:55
don't mind um but I always like to talk
00:12:58
about because a big part of what we talk
00:13:00
about in these five chapters one of the
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things is
00:13:05
motivation right what gets you out of
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bed every day what what brings you to
00:13:10
work how you know what does an awesome
00:13:12
day at work look like for you so that's
00:13:15
my question what does an awesome day at
00:13:17
work look like for
00:13:27
you like you come home
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he say I had a really good day you
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know for me it's being productive like
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wow I got so much done today and that's
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usually not the case it's usually like
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oh my God I have so much more to do
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tomorrow because I didn't get it all
00:13:54
done today or couldn't get a thing done
00:13:56
today um that's what I felt like today
00:13:59
just felt like I was in meeting after
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meeting after meeting and I was like I I
00:14:02
got nothing
00:14:04
done oh Cynthia I'm so
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jealous Cynthia's
00:14:11
retired so relaxing is an awesome
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day oh so
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jealous um an awesome day for me is
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being able to find all the parts I
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need oh there are no part shortages and
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everything is clean and everyone is
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happy yeah
00:14:31
yes it's like when things are going
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really well smoothly like it's a well
00:14:34
well Machine I have no hiccups no
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problems like it's it's just a you know
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a nice a nice uneventful day
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right what
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else what does an awesome day at work
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look
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like all right let's see this one an
00:14:56
awesome day for me is the house picked
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up M and just to relax on the couch with
00:15:01
no running around to
00:15:03
do how often does that happen like do
00:15:06
you have a lot of awesome days or does
00:15:09
it seem like chaos Controlled Chaos
00:15:12
every day
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right um stay-at-home mom so kids not
00:15:17
fighting animals happy yeah it doesn't
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happen often
00:15:24
right and for me too another part of
00:15:27
having an awesome day
00:15:29
and this doesn't happen too often is not
00:15:32
burning dinner I almost always burn
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something I have burned stuff so much in
00:15:36
my life that I now love the taste of
00:15:40
burnt food burnt bacon burnt popcorn
00:15:43
burnt chocolate chip cookies I love the
00:15:45
burnt flavor because I do it so often I
00:15:48
think um every day I wake up is an
00:15:51
awesome day that's a good outlook I love
00:15:53
it um waves of awesome days and no
00:15:56
awesome days
00:15:59
yeah I like I and I talk to I have a
00:16:02
cousin that I talk to almost every day
00:16:04
she lives in New Jersey and like if I
00:16:07
feel like every day she's got a story
00:16:09
something to tell me and I'm like I must
00:16:11
be boring because nothing goes on like I
00:16:13
don't have any big drama big I'm not a
00:16:16
soap opera over here you know it's
00:16:18
pretty
00:16:19
much same old same
00:16:23
old um all right let's see what else
00:16:26
great day for me is being able to come
00:16:27
home not have the cook dinner kids
00:16:30
homework's done I'm able to have some me
00:16:33
time when people go into my spreadsheets
00:16:35
do not mess with my
00:16:38
formulas I know and sadly it does not
00:16:41
happen often also when I'm productive
00:16:44
yeah I feel that same way like I feel
00:16:46
really good when I get things
00:16:49
done relaxation reflection finding
00:16:52
money emails at work are magically
00:16:56
answered I feel like
00:17:00
this at least in Northern Indiana we
00:17:03
have our Seasons changing right I feel
00:17:05
like this is the time of year that I
00:17:07
find money you know how you put on a
00:17:09
coat from last year and you reach into
00:17:11
the pockets you're like oh $10 this is
00:17:13
awesome that's usually when I do it I
00:17:16
love
00:17:17
it um payday is an awesome day right for
00:17:22
sure for sure do you guys find yes or no
00:17:25
do you find your current job motivating
00:17:31
no
00:17:36
no sometimes
00:17:41
yes I'm also the only person in my
00:17:44
department but other departments need my
00:17:48
spreadsheets not really no
00:17:53
excitement and I'm not really all about
00:17:55
like a lot of excitement I like
00:17:59
I mean for me I I feel good about
00:18:01
helping students when I when I've you
00:18:04
know things have gone very smoothly I'm
00:18:06
very productive and part of that
00:18:07
productivity is I helped a student out
00:18:10
today that I love that I absolutely
00:18:18
love um good good so another I love my
00:18:21
job extremely fulfilling
00:18:25
yeah Isis what do you do what do you do
00:18:28
for a living if you don't mind me asking
00:18:30
it's obviously work with
00:18:33
spreadsheets so and it's something
00:18:45
fulfilling I was
00:18:48
just oh I know how I came okay so do you
00:18:51
remember I don't know if it was this
00:18:53
class if it was this section one of my
00:18:57
three sections last week had the code
00:18:59
word
00:19:00
zubu and somebody in the class did their
00:19:04
reflection and said code word is zubu I
00:19:06
don't even know what that
00:19:08
is and my response was I'll be honest
00:19:12
I'm not even sure I don't know either
00:19:15
but if I had to
00:19:16
guess our local Zoo here had has
00:19:20
something around Halloween called zubu
00:19:22
and like all the kids come in costumes
00:19:24
it's just like an event at the zoo which
00:19:27
made me go out since it it was around
00:19:29
Halloween made me go out to the Zoo
00:19:31
website and I was looking at some things
00:19:34
because I had read like we had just
00:19:35
gotten in two brothers that were bears
00:19:38
like special endangered Bears there was
00:19:40
a giraffe born there were painted um dog
00:19:43
puppies born so I was looking through
00:19:45
all that and it reminded me of a study
00:19:47
so you guys know that my research
00:19:48
interest is on meaningful work so I'm
00:19:51
asking you these questions and it's it's
00:19:53
very relevant to me and I remember
00:19:56
reading a study some years ago about
00:19:58
about zookeepers and how vastly
00:20:02
underpaid they are but how so fulfilled
00:20:06
they were at their work like they did
00:20:07
these jobs even though the pay was so
00:20:10
low and Lov the work that they did and I
00:20:12
was looking at all all of the animals
00:20:14
and I'm thinking I could see that just
00:20:16
because I'm an animal lover I could see
00:20:18
that being a very fulfilling wonderful
00:20:20
job and just the sad part about it is
00:20:22
the tends to be a low paying
00:20:24
job
00:20:27
um yeah yeah so some of you find it your
00:20:31
job motivating some
00:20:33
don't um so what do you do with spread
00:20:36
sheets reimbursement director but the
00:20:38
company I work for takes care of
00:20:40
individual oh individuals with
00:20:42
disabilities building those
00:20:43
relationships with them helping them in
00:20:45
their independence it's
00:20:48
amazing yeah that's that is I could see
00:20:51
that yeah I agree with you yeah so some
00:20:54
people do find their job motivating some
00:20:56
people don't um what do you think
00:20:58
motivates you so I know for me for Isis
00:21:02
for others like us like there's that um
00:21:06
meaningfulness of of the job it's a very
00:21:09
meaningful job for us so that's kind of
00:21:12
that's the motivation right that that
00:21:14
typically is what it is what motivates
00:21:17
you you go to work every day what
00:21:20
motivates you to do that
00:21:30
and I love asking this question in my
00:21:33
classes because you're going to see so
00:21:35
much
00:21:36
variety what typically motivates you
00:21:39
what gets you going every day what makes
00:21:41
you continue to go to
00:21:44
work taking care of my family making my
00:21:46
family happy my
00:21:54
children money but I also love the
00:21:57
people I work with
00:22:00
not being able to live a fun employment
00:22:03
yeah uh family my goals believing in
00:22:06
what I do in a mission of the company my
00:22:09
kids I'm glad I that you said that
00:22:12
because we're going to talk about
00:22:13
mission in just a minute my kids and I
00:22:14
want to reach my
00:22:17
dreams and I had a job my children
00:22:19
motivated
00:22:20
me
00:22:23
okay very good very
00:22:27
good and what's also interesting is
00:22:30
sometimes I do hear actually more than
00:22:33
sometimes quite often I hear students
00:22:35
say that money is a motivator and there
00:22:39
have been studies conducted that say
00:22:42
money is not a
00:22:44
motivator and one of them is an old
00:22:46
study there have been other studies done
00:22:49
you and you'll find too when you look at
00:22:51
published research when these
00:22:53
researchers actually go out and conduct
00:22:54
research and try to answer these
00:22:57
questions um like would have a broader
00:22:59
question what motivates people when it
00:23:01
comes to work and you know they kind of
00:23:04
collect their data and try to figure
00:23:06
that out and answer that question and
00:23:07
you'll find studies that contradict one
00:23:10
another so that's why so much research
00:23:13
gets conducted because if you can
00:23:15
replicate studies and
00:23:17
revalidate um so many times then that
00:23:20
that tends to be very significant study
00:23:24
but one of them is this I'm going to
00:23:26
type it in the chat herberg is the study
00:23:30
and he was looking at accountants and
00:23:33
some other profession in
00:23:36
Philadelphia and that's where his study
00:23:38
kind of generated the notion that heay
00:23:42
really isn't a motivator
00:23:44
because like you you get a raise at
00:23:48
work you're happy about that but then
00:23:51
you're looking for your next raise so
00:23:54
you know he he didn't feel like from his
00:23:57
research that money was a motivator but
00:23:59
I can tell
00:24:00
you thousands of students have asked
00:24:03
this question do have said money
00:24:06
motivates me and if you structure a pay
00:24:11
um compensation structure just right you
00:24:15
can motivate people with that so I don't
00:24:18
know that
00:24:19
I'm fully fully into that coffee
00:24:22
motivates
00:24:24
me
00:24:25
um oh photo edit it's a Big Mo ation for
00:24:28
doing that is creating and fixing
00:24:30
memories for people seeing how much more
00:24:32
I grow with each other oh that's that's
00:24:34
wonderful I love it um What attracted
00:24:38
you to your current
00:24:41
job What attracted you so why did you
00:24:44
take it why' you take the
00:24:47
job and this might be the same reason
00:24:50
connected to the motivation Factor but
00:24:53
what attracted you maybe you had your
00:24:55
choice of you had multiple offers
00:24:59
why why do you pick this
00:25:08
one convenience okay close to
00:25:14
home that's what's so wonderful about
00:25:17
working remote the commute is wonderful
00:25:19
you know I just walk down my stairs I my
00:25:22
work I love
00:25:26
it on the other hand my card doesn't
00:25:28
leave the garage very often I think I
00:25:30
got in it the other day it was last
00:25:32
Friday I don't can't tell you the last
00:25:34
time I drove and last Friday I went to
00:25:37
the movies with my mom and I couldn't
00:25:39
figure out how to turn the light on in
00:25:40
my car I'm like I haven't been in this
00:25:41
car in so long I don't know how to turn
00:25:43
the light on so yeah does I I think I
00:25:47
have a very good carbon footprint
00:25:51
now okay so what attracted you to your
00:25:54
to your job Kimberly says something I
00:25:57
enjoy so it's the work
00:26:04
itself else What attracted you to your
00:26:12
job oh switch careers from law
00:26:15
enforcement to Health Care able to help
00:26:17
people but not have to interact with
00:26:19
them directly all right Dominique so
00:26:22
remember last week I talked about other
00:26:24
ways that you can earn credit and that
00:26:26
Indiana Tech is very liberal about
00:26:28
taking transfer Credit Law Enforcement
00:26:30
Training will transfer in for you so if
00:26:34
you haven't done that reach out to the
00:26:36
register's office and get
00:26:39
that um credit evaluated for transfer
00:26:43
credit
00:26:45
okay uh my company's mission to improve
00:26:48
health care and help people live better
00:26:52
lives
00:26:54
nice I started off as DSP then I move to
00:26:57
PA
00:26:58
after two years just want to move back
00:27:01
to my hometown they offered me to move
00:27:04
back and I took it I had no experience
00:27:06
never saw myself in healthc care but I
00:27:08
love it
00:27:10
awesome and you know what that was one
00:27:12
of the reasons why I chose to move into
00:27:16
this remote
00:27:18
position you know it's it was I was
00:27:21
living two hours away from my husband
00:27:23
and my son and yeah I wanted to get back
00:27:25
home I like the idea of work
00:27:28
remote so I can work from anywhere
00:27:33
right switch careers bus driver now I
00:27:37
used to be an independent
00:27:39
contractor enjoy helping others yeah um
00:27:43
so sometimes when you hear like what's
00:27:45
important to somebody that can connect
00:27:47
over to the motivation right what
00:27:50
motivates you it's it's usually what's
00:27:52
important to you does connect with the
00:27:55
motivation
00:27:58
yeah so just seeing all of this will
00:28:02
help you to understand
00:28:05
that and and this will all connect
00:28:07
together as these weeks go along but
00:28:09
seeing seeing how differently people are
00:28:13
motivated as a manager you have to know
00:28:16
that right let's say you have 10 people
00:28:19
working for you you're the manager of of
00:28:21
a department of
00:28:22
10 how do you know what motivates each
00:28:26
of these 10 people how do you figure
00:28:28
figure that
00:28:33
out talking to them yeah get to know
00:28:36
them right
00:28:40
communicate have that
00:28:46
conversation excellent yeah then another
00:28:50
thing that
00:28:53
um ah Cynthia says daughter motivated
00:28:57
her because she's in school yeah um
00:29:01
another so Savannah has another
00:29:04
suggestion for knowing
00:29:07
what's important to people what
00:29:09
motivates them observe their work and
00:29:11
what they take the most pride in yeah
00:29:14
just having that connection with people
00:29:17
and you
00:29:19
know communicating well with them
00:29:21
working side by side with them being
00:29:23
involved with the people that work for
00:29:25
you you learn about them you do when
00:29:28
back when I worked for prescy and we did
00:29:31
a lot with employee satisfaction
00:29:33
Employee Engagement and just trying to
00:29:36
figure out like how to improve the
00:29:38
morale for employees and it's Health
00:29:41
Care Facilities is is was our client
00:29:44
right
00:29:45
so um a lot of times you would hear from
00:29:49
people that they wanted to that senior
00:29:52
leadership wasn't very visible and they
00:29:54
wanted senior leadership to be more
00:29:56
involved and in sometimes in your job it
00:29:59
can pull you away from having that those
00:30:02
human relations that we talked about in
00:30:04
week one right it can pull you away from
00:30:07
having that connection with people so
00:30:09
you have to be very cognizant of that
00:30:11
and um make sure you're doing it work
00:30:14
hard to do
00:30:16
that good
00:30:18
job the other thing that we talk about
00:30:21
in these five chapters is mission and
00:30:25
vision can you tell me what is the
00:30:27
difference
00:30:28
so your companies will usually have
00:30:30
Mission a mission statement and a vision
00:30:33
statement what is the difference between
00:30:35
the
00:30:37
to like I always say if you're not sure
00:30:40
look it up it's in our text you could
00:30:43
Google it mission is what you stand for
00:30:46
while the vision is where you trying to
00:30:49
go I like that mission is what you stand
00:30:53
for vision is where you're going to go
00:30:58
tell me if you you get another
00:31:10
definition any other definitions I see
00:31:13
some people typing so just give it a
00:31:17
second mission defines
00:31:26
purpose V vision is for future goals
00:31:30
right mission is also how you plan to
00:31:33
achieve its goal not quite but you're
00:31:36
close you're you're on to it we're going
00:31:39
to talk about that in just a
00:31:44
second explains this roles goals and
00:31:46
core values of a company kind
00:31:49
of sometimes you'll see Mission Vision
00:31:52
Values right you can see values separate
00:31:58
Mission what we do now and why Vision
00:32:01
where we're going to go in the
00:32:05
future really I like that I like that a
00:32:09
lot like vision is more like your
00:32:12
culture of than
00:32:15
company I like how you had it the first
00:32:18
time like think about Vision looking
00:32:21
ahead right that I like that you said
00:32:23
that it's it's where we want to to go
00:32:28
and then IIs kind of brought us to a
00:32:31
down a different path because so your
00:32:34
mission is you're here and you're now
00:32:36
vision is where you want to be and how
00:32:38
you get there how you achieve that goal
00:32:40
that's
00:32:43
strategy vision is the company's goal
00:32:46
and what the company wants to achieve
00:32:48
Mission focuses on the purpose of the
00:32:50
company that's another good one
00:32:53
yeah and we talk about this you know
00:32:56
because
00:32:58
I think it's next week we talk about
00:33:00
leadership
00:33:02
and a characteristic or quality of a
00:33:05
good leader is having a vision like we
00:33:08
talk about the different we're GNA talk
00:33:09
about the difference between management
00:33:11
and Leadership so leadership leader is
00:33:13
somebody who has a vision like where are
00:33:15
we going to be where are we going to go
00:33:17
where what should we do next
00:33:20
and looking at that and this is another
00:33:24
part of these five chapters that we have
00:33:26
this week is some something called a
00:33:29
SWAT analysis right so sometimes you are
00:33:33
going to change your
00:33:35
strategy
00:33:37
and that can be achieved through SWAT so
00:33:41
what is SWAT do you get have you guys
00:33:43
heard of that do you know what that
00:33:47
is I'll type in the chat weaknesses
00:33:51
opportunities and threats and that was
00:33:53
actually my first time hearing it from
00:33:54
this class uh reading the text it was
00:33:56
actually pretty interesting
00:33:58
yeah yeah is very
00:34:00
interesting yeah yep a SWAT analysis
00:34:04
stands for strength weaknesses
00:34:06
opportunities and threats has anybody
00:34:09
been involved with a SWAT analysis at
00:34:11
your
00:34:20
companies oh once a month that's often
00:34:24
yeah that's
00:34:26
often but it could depend it could it
00:34:29
could depend on what you're using it
00:34:37
for all right so not really anybody in
00:34:41
here um so I'm gonna have you look it up
00:34:43
if you don't remember from the reading
00:34:45
but and I kind of give you a little
00:34:48
hint what do we do with like why do we
00:34:51
have a SWAT analysis why are company why
00:34:53
do companies use
00:34:55
this it's a tool it's a framework but
00:34:59
what are they doing with
00:35:06
it they're using it
00:35:09
to understand where they are as a
00:35:17
company yeah it's it's so it's twofold
00:35:21
right it is where we are now what is our
00:35:25
competitive position
00:35:28
and then where do we want to
00:35:31
go right helps us to develop that path
00:35:34
that
00:35:37
plan and I like how Hannah said to start
00:35:39
a new business that could be one of the
00:35:41
reasons why maybe you want a new product
00:35:43
you want a new segment or where do we
00:35:46
need to be five years from now 10 years
00:35:48
ago 25 years from
00:35:50
now um and that's what we do here at
00:35:53
Indiana Tech we've only done we've only
00:35:55
conducted two SWAT analyses
00:35:58
in my whole time here and that's been
00:36:01
with our new I say new president but
00:36:03
he's been here for like I feel like
00:36:05
eight
00:36:06
years maybe not quite eight but when he
00:36:09
first came in that was one of the things
00:36:12
he wanted to do he said let's take a
00:36:13
look at the mission statement is it
00:36:15
relevant does it need to be changed what
00:36:16
about the vision statement and then
00:36:20
where are where are we going to be by
00:36:22
the year 2025 what do we want to be
00:36:24
where do we want to be so we conducted a
00:36:27
spot
00:36:28
analysis and then we developed our
00:36:31
strategy around that fast forward five
00:36:35
years we did it again
00:36:37
because strategy isn't something that
00:36:40
you just kind of set it and forget it
00:36:42
you have to make adjustments because
00:36:47
things change right nothing nothing
00:36:49
really stays the
00:36:52
same so that is part of what we talk
00:36:55
about in this class is this this SWAT
00:36:57
analysis so you have the strengths
00:37:00
weaknesses opportunities and threats
00:37:01
that you're going to evaluate two of
00:37:03
them are internal to the company two are
00:37:05
external so which two would you say are
00:37:10
internal strength and
00:37:12
weaknesses yep so naturally the
00:37:15
opportunities and threats are kind of
00:37:17
going on externally like I said things
00:37:20
change things in the external
00:37:21
environment change all the time so you
00:37:23
need to re-evaluate doeses anything you
00:37:26
know need to be adjusted because of
00:37:29
these these
00:37:30
factors um
00:37:34
so how do you think you go about I'll
00:37:38
just tell you that the strengths
00:37:40
weaknesses opportunities and threats are
00:37:41
usually four lists that get
00:37:45
developed how do you think you go about
00:37:48
developing these lists what where do you
00:37:49
get this information
00:37:55
from you work
00:37:58
surveys
00:37:59
[Music]
00:38:00
and and however you you know analyze how
00:38:05
the people are doing their
00:38:07
job yeah definitely
00:38:10
employees right some the
00:38:13
workers um surveys I like that um
00:38:16
Kimberly says
00:38:20
reviews um exploring everything as far
00:38:25
as relations and work
00:38:31
yeah and I'll I'll tell you when we did
00:38:33
this in Indiana Tech we
00:38:36
definitely involveed the
00:38:41
employees
00:38:43
students you know students are going to
00:38:45
help us
00:38:47
to develop some of these things vendors
00:38:54
suppliers right
00:38:58
so yeah anywhere you can get this
00:39:00
information
00:39:04
from anywhere you get this information
00:39:06
from so let's take a look at each of the
00:39:09
categories so you said strengths is one
00:39:11
of them you said strengths isn't
00:39:13
internal to the
00:39:16
organization what do we mean when we say
00:39:19
strength what are we looking for here
00:39:29
depending on what area the company is in
00:39:31
business in
00:39:33
it's you
00:39:36
know what makes it you know
00:39:42
work or profitable or you
00:39:45
know yeah I would agree with that I
00:39:47
would agree with that um Hannah says
00:39:51
what the company thrives
00:39:53
on strong points what they're doing best
00:39:59
yeah all of that it's it's what the
00:40:02
organization excels at what separates it
00:40:05
from the competition what is it doing
00:40:08
well give me some examples what could be
00:40:11
a
00:40:16
strength high
00:40:19
production all right yeah you're able to
00:40:23
produce at a very high rate
00:40:31
um
00:40:32
so best seller will be like maybe a
00:40:35
strong strong
00:40:36
product um yeah loyal customer
00:40:43
base definitely a strong
00:40:51
brand maybe you have unique technology
00:40:54
some could be some kind of asset that
00:40:56
you have right
00:40:58
um it could be a strong balance
00:41:02
sheet a great
00:41:05
culture yeah absolutely a great
00:41:09
culture yeah so you want to think about
00:41:11
all those things that that you're doing
00:41:14
well and I love when you talk to
00:41:17
customers right for us when we talk to
00:41:19
students it's like what do you think
00:41:20
we're doing well what do you think sets
00:41:23
us apart what do you think we excel at
00:41:25
so getting all these different
00:41:26
perspectiv Ives very very
00:41:30
helpful what about weaknesses what what
00:41:32
do we mean when we say
00:41:41
weaknesses or and Manufacturing we would
00:41:44
call those things part of the man the
00:41:47
lean manufacturing of or getting rid of
00:41:50
wasteful
00:41:50
[Music]
00:41:52
things so a weakness would be when you
00:41:55
have waste
00:42:07
yeah could could be as far as product
00:42:10
right maybe it's an
00:42:12
underperforming product but it's it's
00:42:15
[Music]
00:42:17
where the business needs to
00:42:21
improve what do we need to be better
00:42:26
at so we said a strength could be a
00:42:29
strong brand having a strong brand but a
00:42:32
weakness could be a weak
00:42:35
brand something that deters customers or
00:42:38
has a negative impact on the company
00:42:40
yeah I'd agree with
00:42:42
that um maybe you
00:42:46
have really high turnover people people
00:42:49
don't stay employees don't stay that
00:42:51
could be a
00:42:53
weakness maybe you have an awful lot of
00:42:58
debt maybe we mentioned this earlier in
00:43:01
the chat maybe there's in inadequate
00:43:05
supply
00:43:07
chain maybe you don't have a lot of
00:43:10
capital right all these could be areas
00:43:14
that you need to improve
00:43:17
upon maybe you're not
00:43:20
performing at your best right um what
00:43:23
about opportunities so opportunities and
00:43:26
threats are part of the external
00:43:27
environment so think outside right
00:43:29
outside of us um what do we mean when we
00:43:32
say opportunities so how do we Define
00:43:34
that what's what's an
00:43:39
opportunity things that a company can do
00:43:42
or take advantage
00:43:45
of like stock options
00:43:48
or
00:43:50
um company
00:43:55
picnics or even
00:43:59
events for the
00:44:01
community yeah think external I like
00:44:04
that think
00:44:05
external um it's something
00:44:09
that I like what Hannah said new ideas
00:44:12
opportunities are something that they're
00:44:14
external factors right external to the
00:44:16
organization something that will give
00:44:18
the company a competitive
00:44:24
Advantage something that would help the
00:44:26
company grow I like
00:44:31
that maybe it's an opportunity could be
00:44:36
a new market for
00:44:38
us maybe we are a car manufacturer and
00:44:43
hey we can sell these
00:44:45
cars name a country in Africa right uh
00:44:49
so you have a new a new
00:44:52
market maybe it's a new product idea
00:44:56
that
00:44:58
that you have so it's it's that I like
00:45:00
that opportunity for growth Partnerships
00:45:03
that's another good good example and
00:45:05
then threats also
00:45:06
external what do we mean when we say
00:45:13
threats things like natural disasters
00:45:17
or something that can happen to the
00:45:20
company that's not controlled by the
00:45:23
company yeah yeah it's it's a factor
00:45:27
external again external factor that can
00:45:29
potentially harm us and you can even
00:45:33
classify some of these as like the
00:45:35
ultimate threat like what would
00:45:37
completely shut us down like these are
00:45:39
the things that we have to think about
00:45:41
for us here in education I think I
00:45:43
mentioned this last couple weeks um one
00:45:45
of the big factors for us is federal
00:45:49
financial aid if we ever got cut off
00:45:53
from being able to offer federal
00:45:54
financial aid may as well close the
00:45:56
doors I mean that that is how most
00:45:58
students fund their
00:46:00
education um so that that would that
00:46:02
would shut us down if you were a farmer
00:46:05
maybe um there was a drought right that
00:46:08
would that would threaten your your
00:46:11
crops
00:46:14
right um another threat could be and my
00:46:17
gosh we're experiencing this now with
00:46:19
the economy rising cost of
00:46:24
materials maybe a new competitor entered
00:46:27
the
00:46:29
market um how about this one tight labor
00:46:32
Supply hard to find people hard to find
00:46:36
employees right so these these are all
00:46:40
threats so Dominque says the threat
00:46:43
would be customers going to other
00:46:44
pharmacies due to quicker
00:46:46
shipment yeah and it's interesting
00:46:49
because sometimes you can say it's a
00:46:52
threat or could be a weakness so you
00:46:53
really have to think is it internal or
00:46:55
external um it could land in either one
00:46:58
of those
00:47:00
categories um so yeah so you collect all
00:47:03
this information you're developing these
00:47:05
four lists um you're probably going to
00:47:08
validate these four lists like what are
00:47:10
we seeing what are commonalities what
00:47:12
are common themes that we're we're
00:47:14
seeing here uh right so and then you you
00:47:19
want to build your strategy based on
00:47:22
that you know what what can we do better
00:47:25
what um assets what strengths should we
00:47:29
hold on to what do we need to continue
00:47:31
doing what do we need to change what
00:47:33
opportunities do we need to take
00:47:35
advantage of and how do we try to
00:47:38
eliminate these threats as much as we
00:47:40
can and you build your strategy off of
00:47:41
that and part of building that strategy
00:47:44
is metrics what do we measure how do we
00:47:47
know we're we're getting where we need
00:47:49
to be how do we know we're accomplishing
00:47:51
our goal you measure you measure and you
00:47:54
measure I mean you're doing that you
00:47:55
know that's the cycle that you're
00:47:57
they're constantly doing do you have the
00:47:58
right measurements that's another thing
00:48:00
like do we have the right metrics are we
00:48:02
measuring the right thing um and that's
00:48:05
why we we do this often like you know
00:48:09
IIs said they do it monthly like for us
00:48:11
it's every five years a fiveyear cycle
00:48:13
and what do we need to readjust what's
00:48:16
happening that we need to readjust but
00:48:19
sometimes you get called like we have to
00:48:20
have an emergency meeting right now
00:48:22
something is terribly wrong you know
00:48:25
whatever so um it's a really really good
00:48:28
tool to use it is a framework that was
00:48:32
developed some years ago we still use it
00:48:36
there's another one that's kind of
00:48:37
similar to this like you know pestel is
00:48:42
another one you you'll learn about that
00:48:43
in the next couple weeks um but yeah
00:48:46
this is this is a great tool and with
00:48:49
that I know we have 10 minutes left so I
00:48:51
want to try to be quick about this um
00:48:55
let me see if I could pull up a set of
00:48:57
slides that I should have
00:48:59
handy yeah I
00:49:02
do um so now I'm gonna see can I do a
00:49:07
poll in this
00:49:09
class oh I don't know if I can or I
00:49:12
can't
00:49:14
polling um can I do that no I'm not very
00:49:19
good at canvas this is just such a new
00:49:21
tool I was way better on blackboard but
00:49:24
um just by typing in the chat yes or no
00:49:28
how many of you have used artificial
00:49:31
intelligence AI such as chat PT or
00:49:36
Claude or co-pilot or
00:49:41
Firefly okay I'm so glad to see yeses
00:49:44
because for a long time students were
00:49:46
like
00:49:47
no no no no don't even know what it is
00:49:50
so good you guys have have exper
00:49:53
experienced it and experimented with it
00:49:55
I love that
00:49:57
um so for those of you that
00:50:00
haven't I just put together some slides
00:50:03
really really
00:50:06
quickly oh let's see if I can find them
00:50:09
this should do
00:50:11
it let's see make them a little bit
00:50:15
bigger um so yeah there are a ton of
00:50:18
different tools out there
00:50:20
now and they could be awfully helpful
00:50:23
I'm just going to say they can be
00:50:24
awfully helpful for you so the
00:50:26
capabilities are always changing what
00:50:29
you can and can't do so I was just
00:50:31
trying to think through like what what
00:50:32
can we do now like now with this stuff
00:50:36
um we can upload documents so you can
00:50:40
have have a file I've done this before
00:50:42
like here's a spreadsheet and here's
00:50:44
what I want to know from the spreadsheet
00:50:46
so for me it's probably going to be
00:50:49
student courses and grades and you know
00:50:52
I might ask it a question like analyze
00:50:54
this spreadsheet and tell me if students
00:50:57
that have the prerequisite outperform
00:51:00
students that don't boom it does it it's
00:51:04
it makes my day way more efficient um so
00:51:07
you can you can upload anything and just
00:51:11
have it have it analyzed so there's
00:51:13
document upload it can create images so
00:51:17
you can have it say show me an image of
00:51:21
a professor in their
00:51:23
office um grading papers and it will
00:51:26
generate that image for you it would can
00:51:30
analyze an image and and our cell phones
00:51:31
can do this now too right so we can
00:51:34
click on the eye when we see an image
00:51:36
but you could do that too in in any one
00:51:38
of these AI upload and say um what is
00:51:41
this meal this a picture of a meal what
00:51:43
is this meal I'm about to eat and and it
00:51:45
will tell
00:51:46
you um you can ask it questions it'll
00:51:50
give you some kind of like what you do
00:51:52
when you go out to a web browser right
00:51:55
and you you Google something you're
00:51:57
basically asking it a question like that
00:52:00
you can have it help you generate some
00:52:03
ideas like I've done this too like hey
00:52:06
I'd like to go on a trip to uh New
00:52:09
Zealand can you tell me the top 10
00:52:11
things I need to see while I'm there can
00:52:13
you map out a route for me um and I want
00:52:16
to only go for seven days so what things
00:52:19
do I need to see in those seven days and
00:52:21
I by the way I only want to stay at four
00:52:23
star hotels list those out for me give
00:52:25
me suggest suggestions put an itinerary
00:52:28
together for me um so it it can do all
00:52:32
of those things as well um and then
00:52:36
again I I told you you can upload
00:52:37
information you can also do data
00:52:39
analysis with it um so it's very very
00:52:42
powerful tool it's really good for
00:52:44
repetitive tasks like yeah I can do a
00:52:47
statistical analysis with a spreadsheet
00:52:50
and I can do it through Excel but this
00:52:52
is so much faster so um it's really good
00:52:56
to do repetitive test but if it's
00:52:58
something that's going to require brain
00:53:00
power that you really have to think
00:53:02
through um then you might not want to
00:53:05
use it or use it as like this is my
00:53:07
first attempt now I need to really look
00:53:10
through this I might ask it to do an
00:53:12
analysis but I'm going to get my eyes on
00:53:14
it too um for example like I've had it
00:53:17
you know you guys are going to come into
00:53:18
doing this you're gonna we're going to
00:53:20
ask you to complete an evaluation at the
00:53:22
end of the course so you give us your
00:53:23
feedback I have pulled evaluations out
00:53:26
of our out of our software and it said
00:53:30
tell me what students are saying about
00:53:32
this this course what are some of the
00:53:35
detractors that I need to know about how
00:53:37
can we make improvements to this course
00:53:40
and it will quickly like give you these
00:53:42
categories and such and then I'm like
00:53:44
well how prevalent is this like is this
00:53:46
really because I looked at these and I
00:53:48
didn't hardly see this and it's like oh
00:53:52
one in 500 students said that I'm like
00:53:54
okay that's really not worth my time
00:53:56
looking at so asking the right questions
00:53:58
is very very important too and then you
00:54:01
have to remember that this
00:54:04
technology it's getting smarter right it
00:54:08
is getting smarter but it's
00:54:10
still has some errors it's prone to
00:54:12
errors so you need to spot check this
00:54:15
information I would never ever ever have
00:54:17
it do something and then present it
00:54:20
without making sure this is right um so
00:54:24
it like again it's a good first draft
00:54:26
but you really need to look it over um
00:54:31
so you want to get really really
00:54:32
specific with it and and you have this
00:54:34
thing called prompting so you put in
00:54:36
this this question it's like what I what
00:54:39
I want to ask it I'm not going to go
00:54:40
through these because we we're running
00:54:41
out of time but these are like the
00:54:43
building blocks for for developing a
00:54:46
really good strong prompt um you want to
00:54:49
give it a lot of as much background as
00:54:51
you possibly can um you know like I
00:54:54
would
00:54:55
say um um I'm an assistant Dean for the
00:54:59
College of Business at a private
00:55:02
university um these are evaluations from
00:55:04
an online course um so you tell it like
00:55:08
what your role is what what's going on
00:55:10
give it some context um tell what you
00:55:13
want to do like I want you to give me
00:55:15
some feedback on and analyze this course
00:55:18
and give me some feedback what
00:55:19
improvements can we make and I want this
00:55:22
in the form of a
00:55:23
list um tell me why you selected these
00:55:27
so there's a lot of different questions
00:55:29
you can ask and the better you prompt it
00:55:32
the better results you're going to get
00:55:34
from it okay so I think basically that's
00:55:37
like a lot of the rest of these slides
00:55:39
yeah it is so I will post these slides
00:55:41
so you have them I definitely wanted you
00:55:44
to know that this technology is out
00:55:47
there and I'm also I think I have chat
00:55:51
pulled
00:55:53
up so if you haven't done this and you
00:55:57
haven't seen it I want you to just see
00:55:59
like the for me what I think the number
00:56:02
one power that this thing has is it
00:56:06
generates it generates content and I
00:56:08
think I told you this at the beginning
00:56:10
of the class absolutely use this in my
00:56:13
class um have it to refine your
00:56:18
papers and um I do this with emails I
00:56:22
think I told you that I I will type up
00:56:24
an email I just did it yesterday trying
00:56:25
to find some new faculty I type up the
00:56:28
email like before I send this let me
00:56:30
just put it in the chat and I'll say
00:56:32
help me help me um revise this I put the
00:56:35
email in and it'll spit back you know
00:56:38
this is this is what I change um so many
00:56:41
times I see student papers where there's
00:56:43
grammatical errors and spelling errors
00:56:45
yeah you can fix this in word but you
00:56:47
can also fix it here too so we can very
00:56:50
easily say conduct a SWAT analysis for
00:56:55
indie and
00:56:57
uh in okay that wasn't tight um
00:57:00
capitalize
00:57:02
Institute of
00:57:05
Technology and I mean within a matter of
00:57:08
seconds it just puts this information
00:57:10
out there and it's fairly reliable so
00:57:13
it's a good starting point like if I
00:57:15
wanted to do a SWAT analysis I could
00:57:17
start here
00:57:19
and you know just work from there and
00:57:22
see what other people have said when I
00:57:24
collect my information um I can
00:57:27
say um
00:57:29
Now give me the
00:57:33
top
00:57:35
um a top element from each
00:57:40
list and then just see what it gives you
00:57:42
I mean you just can keep asking more and
00:57:44
more questions and you know just
00:57:47
refining it you can tell it's give me 20
00:57:50
responses for each category I mean you
00:57:53
could just do so much with this stuff
00:57:55
but wanted you to know it's out there
00:57:57
it's available for you um and it's
00:58:00
something I encourage you to use because
00:58:03
like even in my profession in HR we're
00:58:05
using this all the time we're H having
00:58:08
it to generate job descriptions it can
00:58:12
um take a an applicant's resume and
00:58:16
compare it against the job description
00:58:18
it could take multiple applications
00:58:20
compare it and then give me
00:58:22
recommendations it can rank them like
00:58:24
which is my strongest cand it and why um
00:58:28
so yeah another thing you want to be
00:58:30
careful of is bias there's a lot of bias
00:58:32
built into this because it learned from
00:58:36
the internet and we all know how he
00:58:39
can't trust the internet right um all
00:58:42
right so we're straight up at seven
00:58:43
o'clock I don't want to hold you up too
00:58:44
much longer do we have a code
00:58:47
word what do you have as an idea for a
00:58:49
code
00:58:53
word why yeah I love it okay we're gonna
00:58:58
go with SWAT SWAT is the code word um
00:59:03
remember look from um look out onto the
00:59:07
announcements or an email from me about
00:59:09
next week and what I'm going to do okay
00:59:11
so I'll put that out there for you if
00:59:12
you have any questions though get me
00:59:14
offline because I'm going to jump into
00:59:16
my next
00:59:17
session have a good night you guys see
00:59:19
you next week
