You’re Getting Screwed By Free Returns | Climate Town (feat. @Danny-Gonzalez)

00:52:41
https://www.youtube.com/watch?v=WG8idKaX9KI

Resumo

TLDRVideoen undersøger den massive affaldsproblem, der er skabt af online shopping og gratis returneringspolitikker. Mens gratis returnering appellerer til forbrugerne, fører det til en epidemi af returnerede varer, som ofte destrueres eller deponeres. En betydelig del af disse returnerede varer behandles aldrig på en måde, der gavner nogen—de destrueres simpelthen, hvilket er både dyrt og skadeligt for miljøet. Videoen fremhæver eksempler som Amazon og andre store detailhandleres praksis. Der fokuseres på det store netværk af liquidationscentre, som forsøger at genbruge returnerede varer, men dette anses ikke som en reel løsning på problemet. Forbrugerne opfordres til at ændre deres købsmønstre og vælge kvalitet over kvantitet for at reducere spild. Videoen understreger også, hvordan returneringspolitikker, der oprindeligt skulle øge forbrugertilliden, nu resulterer i betydelige økonomiske og miljømæssige omkostninger.

Conclusões

  • 📦 Gratis returordninger leder til massivt affald.
  • 🔄 Mange returnerede varer genbruges aldrig.
  • 💰 Det er dyrt at håndtere returner.
  • 🌱 Miljøet lider under affaldsproblemer.
  • 🛒 Forbrugere spiller en rolle i problemet.
  • ♻️ Købsecondhand mindsker affald.
  • 👗 Tøjretur er en stor synder.
  • ⚖️ Kvalitet over kvantitet hjælper miljøet.
  • 🌍 Problemet er globalt, ikke kun i USA.
  • 🔍 Transparens fra virksomheder er vigtig.

Linha do tempo

  • 00:00:00 - 00:05:00

    Internettet har måske sine negative sider, men det har gjort online shopping til en fornøjelse med gratis forsendelse og returnering. Imidlertid fører det til en stor mængde spild, da 8 milliarder pund returnerede varer ender på lossepladser hvert år. Forhandlere opretholder gratis returpolitikker for at konkurrere, selvom det er dyrt og kompliceret.

  • 00:05:00 - 00:10:00

    Tidligere var returneringer enkle; man kunne bytte varer i butikken. Men internettets fremkomst ændrede dette, og for at få folk til at handle online introducerede Zappos gratis retur, hvilket blev udbredt. Amazon købte Zappos, og gratis retur blev normen, hvilket førte til en stigning i returneringer og affald.

  • 00:10:00 - 00:15:00

    Med introduktionen af gratis retour var der en eksplosion i mængden af returnerede varer, især i USA. Denne stigning i returnerede varer har ført til en betydelig stigning i transportbehovet, hvilket påvirker miljøet negativt. Samtidig gør den labyrintiske returproces det svært for varer at nå tilbage til hylderne.

  • 00:15:00 - 00:20:00

    Når varer returneres, bliver de ofte ikke genudsolgt og ender som affald. Mange virksomheder finder det urentabelt at bearbejde returneringer, hvilket fører til, at nye produkter destrueres. Liquideringsgiganter køber returnerede varer billigt og sælger dem videre, men det løser ikke sløsseproblemet.

  • 00:20:00 - 00:25:00

    I likvidationscentrene kan folk finde gode tilbud eller bokses med blandet indhold, herunder nye varer blandet med brugte eller defekte genstande. Dette fænomen understreger den absurde mængde affald, der skabes af gratis returer, da mange varer er næsten nye, men alligevel overskydende.

  • 00:25:00 - 00:30:00

    Tilbagekaldte varer gennemgår ofte en kompliceret rejse til returneringscentre, hvor de bliver sorteret. Størstedelen bliver dog ikke ført tilbage til hylderne på grund af omkostningerne ved at genoparbejde og genbruge dem. Dette resulterer ofte i affald eller en billig vidersalg via likvidationskanaler.

  • 00:30:00 - 00:35:00

    Returordninger betragtes som en eksternalitet med omkostninger, der påvirker miljøet negativt, men som ikke betales af producenterne. Gratis retur skader også produktkvaliteten, da varer masseproduceres af lav kvalitet for at holde udgifterne lave, mens virksomhederne øger priserne for at kompensere for returudgifter.

  • 00:35:00 - 00:40:00

    Forbrugere bliver næret en falsk forestilling om "gratis" retur, mens virksomheder i virkeligheden overproducerer og skjuler omkostningerne ved at inkludere dem i produktprisen. Adskillige nye initiativer forsøger at mindske denne praksis ved at reducere returvinduerne og indføre omkostninger ved retur.

  • 00:40:00 - 00:45:00

    Udover økonomiske omkostninger medfører returer også store klimamæssige konsekvenser, da de involverer omfattende transport og ofte ender som unødvendigt affald. Der skal etableres bedre systemer til at håndtere returnerede varer, så flere kan genbruges i stedet for at gå til spilde.

  • 00:45:00 - 00:52:41

    Der er initiativer i gang, som prøver at uddanne forbrugere om konsekvenserne af fri retur og opfordre virksomheder til at ændre deres praksis. Ved at øge bevidstheden og stille skarpt på problemet kan både forbrugere og virksomheder arbejde hen imod en mere ansvarlig og bæredygtig model for returnering.

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Mapa mental

Vídeo de perguntas e respostas

  • Hvorfor bliver så mange returnerede varer smidt væk?

    På grund af de høje omkostninger forbundet med håndteringen og videresalget af returnerede varer.

  • Hvor mange returnerede varer ender som affald?

    Det anslås, at mellem 10% og 25% af returnerede varer ender som affald.

  • Hvordan beskriver videoen systemet for returnerede varer?

    Videoen illustrerer et system, hvor det er mere rentabelt at smide varer væk end at genbruge dem.

  • Hvordan påvirker forbrugerens opfattelse af gratis returnering prisen og kvaliteten af produkter?

    Forbrugerne oplever tilsyneladende billige varer og fordelagtige returpolitikker, men betaler i sidste ende for det gennem højere priser eller lavere kvalitet.

  • Hvorfor bør vi være opmærksomme på problemet med returnering?

    For at reducere det affald og de omkostninger, der er forbundet med retursystemet, og for at opfordre til mere ansvarlige købsvaner.

  • Hvad kan forbrugere gøre for at mindske affaldet fra returnerede varer?

    Ved at købe secondhand, vælge kvalitet frem for kvantitet og være opmærksom på sine købsvaner.

  • Hvor meget affald fra returnerede varer blev der skabt i 2023?

    8 milliarder pund affald fra returnerede varer blev sendt til lossepladser i 2023 alene.

  • Hvad er nogle løsninger på problemet med affald fra returnerede varer?

    Det foreslås, at ændre forbrugeradfærd, fremme genbrug og genbrug, samt øge gennemsigtigheden hos virksomhederne.

  • Hvilken rolle spiller liquidation-centre i håndteringen af returnerede varer?

    De hjælper med at videresælge returnerede varer billigere, men løser ikke selve problemet med overproduktion og affald.

  • Hvad er hovedbudskabet i videoen angående returpolitikker og affald?

    At overproduktion og dårlige returpolitikker fører til affald og skjulte omkostninger for forbrugerne og miljøet.

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  • 00:00:00
    sure the internet might be radicalizing
  • 00:00:02
    our grandparents and eroding our mental
  • 00:00:04
    health and destroying the fabric of
  • 00:00:06
    society but God damn is it made buying
  • 00:00:09
    stuff online an absolute Delight we're
  • 00:00:12
    talking free shipping next day delivery
  • 00:00:15
    and the Crown Jewel free returns did you
  • 00:00:18
    just impulse buy a $200 above ground
  • 00:00:20
    pool I don't think so brother cuz with
  • 00:00:23
    the click of a button you can send it
  • 00:00:24
    right back to the shelf for someone else
  • 00:00:26
    to buy no harm no F millions of
  • 00:00:29
    perfectly good products each year sent
  • 00:00:31
    to be destroyed shelves filled with
  • 00:00:33
    unwanted Amazon returns 50% of all items
  • 00:00:36
    seem to be unopened and still in their
  • 00:00:38
    shrink M the destination a landfill and
  • 00:00:41
    recycling site unsold laptops marked
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    destroyed oh of course no unfortunately
  • 00:00:49
    when you return something even if it's
  • 00:00:51
    brand new the chances of that item
  • 00:00:54
    actually making it back to the shelves
  • 00:00:56
    are depressingly low in modern shopping
  • 00:00:59
    you can pretty reasonably think of a
  • 00:01:01
    return as a long winding drive to the
  • 00:01:04
    trash and oh my God what a lot of trash
  • 00:01:08
    it is in 2023 alone we sent over 8
  • 00:01:11
    billion pounds of returns to the
  • 00:01:13
    landfill that's approximately 1 pound
  • 00:01:16
    for every seagull in this Getty Images
  • 00:01:18
    clip of a landfill now you might be
  • 00:01:20
    thinking wow how could trashing billions
  • 00:01:23
    of dollars of basically new products
  • 00:01:25
    possibly be profitable for companies
  • 00:01:27
    well retailers are doing a sort of deal
  • 00:01:29
    with the capitalism devil here everyone
  • 00:01:32
    else offers free returns so they offer
  • 00:01:34
    it too but since it's expensive and
  • 00:01:36
    complicated to actually get a return
  • 00:01:38
    back to the shelves they mostly just
  • 00:01:41
    don't and as you can imagine this is
  • 00:01:43
    costly so businesses slash their
  • 00:01:45
    production and labor costs and or just
  • 00:01:48
    bump up their prices to account for
  • 00:01:50
    refunding nearly 15% of everything
  • 00:01:53
    Americans purchase in an attempt to get
  • 00:01:56
    back some of the money that's getting
  • 00:01:57
    thrown away with returns retail ERS have
  • 00:02:00
    begun selling their returned items for
  • 00:02:02
    pennies on the dollar to what is known
  • 00:02:04
    as a bulk item Liquidator wow listen to
  • 00:02:07
    this baby purr with companies trashing
  • 00:02:11
    billions of dollars worth of merchandise
  • 00:02:13
    every single year an interesting
  • 00:02:15
    phenomenon has occurred a gigantic
  • 00:02:17
    network of aftermarket Liquidators has
  • 00:02:20
    sprung up to try to resell some of that
  • 00:02:22
    returned merchandise rather than letting
  • 00:02:24
    it go to the dump the amount of wasted
  • 00:02:26
    value is so enormous that liquidation
  • 00:02:29
    makes money simply by tossing returns
  • 00:02:31
    into Giant open to cardboard boxes and
  • 00:02:34
    then selling them off to the highest
  • 00:02:36
    bidder or if you're in the area you can
  • 00:02:38
    drop by and buy a mystery box for
  • 00:02:40
    yourself it's a great way to spend an
  • 00:02:42
    afternoon or if you're a content creator
  • 00:02:45
    it's a really fun way to make some
  • 00:02:46
    unhinged side hustle grind culture
  • 00:02:49
    videos about selling returns as a cool
  • 00:02:51
    way to make some cash you can buy
  • 00:02:53
    people's Amazon returns for super cheap
  • 00:02:56
    the treasure box ended up being
  • 00:02:58
    $993 of stuff you're chicking but that's
  • 00:03:01
    not my style brother I make punishingly
  • 00:03:03
    long videos full of context that no one
  • 00:03:05
    asked for 8% 10% 20% 20 to 30% 40% 75%
  • 00:03:12
    20% but I'm not a robot okay I
  • 00:03:15
    understand the appeal of those kinds of
  • 00:03:16
    videos they're fun I get it and as an
  • 00:03:19
    olive branch to people who've been
  • 00:03:21
    trying to get me to make more fun videos
  • 00:03:23
    I'm bringing in the a team that's right
  • 00:03:25
    the big guns I'm talking about internet
  • 00:03:27
    historian Danny Gonzalez
  • 00:03:30
    hey thanks for having me Ry thank you
  • 00:03:31
    for crouching behind that box for way
  • 00:03:33
    longer than I think you thought you were
  • 00:03:35
    going to yeah my legs hurt we're in a
  • 00:03:37
    giant Liquidation Center what's your
  • 00:03:38
    first impression of the place uh there's
  • 00:03:40
    definitely a lot more birds living in
  • 00:03:42
    here than I would have thought there are
  • 00:03:43
    an alarming amount of birds in the
  • 00:03:45
    Rapters I will check with the manager
  • 00:03:46
    but I don't think those are for sale but
  • 00:03:49
    if they are you're going home with a
  • 00:03:50
    whole pallet full of birds today I'm
  • 00:03:52
    just struck by the sheer sense of
  • 00:03:54
    mystery so many possibilities in these
  • 00:03:57
    unopened like nondescript boxes there
  • 00:04:00
    could be anything in these boxes not
  • 00:04:04
    just a Queens siiz bed top sheet mhm or
  • 00:04:10
    a giant piece of foam that's actually
  • 00:04:12
    mine I left that here earlier s all
  • 00:04:14
    right let's take a look at the Colossal
  • 00:04:16
    amount of waste that is created by
  • 00:04:18
    online shopping by getting Dany his very
  • 00:04:20
    own palette of other people's basically
  • 00:04:23
    new return stuff now Danny what's your
  • 00:04:25
    strategy for hunting down one of these
  • 00:04:27
    palletes I'm hoping to find a palette
  • 00:04:29
    that I can rehome each individual item
  • 00:04:31
    to find it a forever home but if I'm
  • 00:04:34
    doing all this work I'd also like to
  • 00:04:36
    make a couple bucks while I'm at it as
  • 00:04:38
    well you should it's your right as an
  • 00:04:40
    American all right Danny what God Bless
  • 00:04:44
    America I'm not sure if we have the
  • 00:04:45
    rights to sing that song but go
  • 00:04:49
    ahead all right why don't you uh take a
  • 00:04:51
    look around and see what there is to see
  • 00:04:52
    and let's pop this thing off hi I'm
  • 00:04:55
    Raley Williams a guy with a climate
  • 00:04:56
    science and policy degree and a brand
  • 00:04:58
    new friend and this is a video about the
  • 00:05:01
    mountain of trash that's created from
  • 00:05:03
    free returns featuring Danny Gonzalez
  • 00:05:06
    welcome to climate town
  • 00:05:12
    [Music]
  • 00:05:32
    now there was a time when returns were
  • 00:05:34
    really very simple you would buy a
  • 00:05:36
    hammer from the General Store only to
  • 00:05:38
    remember that you already had a hammer
  • 00:05:40
    and since you're not some kind of two
  • 00:05:41
    Hammer owning millionaire you march
  • 00:05:44
    right back to that store look the
  • 00:05:45
    shopkeeper dead in the face and tell
  • 00:05:47
    them sir I do not want your Hammer
  • 00:05:49
    anymore and they'd refund you then
  • 00:05:51
    they'd take the hammer walk at 10 ft to
  • 00:05:54
    the Hammer shelf and another customer
  • 00:05:56
    could come by and buy your Hammer
  • 00:05:58
    instead and that was basic basically the
  • 00:06:00
    process at the original JC Penny stores
  • 00:06:03
    a generous returns policy from a guy
  • 00:06:05
    named James cash peny in a store that
  • 00:06:08
    looked like this and it basically went
  • 00:06:10
    on like that for decades until the
  • 00:06:12
    Glorious
  • 00:06:13
    invent the Glorious invention
  • 00:06:17
    of invention of the internet You've Got
  • 00:06:20
    Mail yes the internet may have been
  • 00:06:22
    criminally slow and constantly getting
  • 00:06:25
    disconnected but retailers immediately
  • 00:06:27
    saw the potential in online sh shopping
  • 00:06:30
    but how do you get people to buy stuff
  • 00:06:32
    without seeing it first sure you can get
  • 00:06:35
    some absolute suckers to buy things
  • 00:06:37
    sight unseen but shoes no shoes you need
  • 00:06:40
    to feel shoes you need to try on shoes
  • 00:06:42
    you need to measure perfectly by
  • 00:06:44
    cramming your foot into this metal thing
  • 00:06:46
    shoes simply must be bought in person
  • 00:06:49
    and it was this kind of thinking that
  • 00:06:51
    almost doomed the idea of Zappos but
  • 00:06:54
    zapo founder Nick swinburn had a really
  • 00:06:56
    good card up his sleeve not a ace that's
  • 00:06:59
    too obvious a Jack the Jack of free
  • 00:07:03
    returns absolutely free no questions
  • 00:07:05
    asked can I return it next month [ __ ]
  • 00:07:08
    your month how about a year 365 days
  • 00:07:10
    free returns and we won't ask you why
  • 00:07:13
    experience true shopping the zapo way a
  • 00:07:15
    generous return policy got my gear and
  • 00:07:18
    my kick the best z
  • 00:07:20
    a.com so now instead of trying on
  • 00:07:23
    different shoes in the store and putting
  • 00:07:25
    the ones that don't fit back on the
  • 00:07:26
    Shelf they'll just ship you as many
  • 00:07:27
    shoes as you could possibly imagine and
  • 00:07:30
    then you just return the shoes that you
  • 00:07:32
    don't want and the reason we're talking
  • 00:07:33
    about it is because this idea worked
  • 00:07:36
    really well
  • 00:07:53
    zaposlitev was disappearing into the
  • 00:07:57
    Vortex of free returns they were also
  • 00:07:59
    getting blasted by the twin guns of free
  • 00:08:02
    shipping and having to rent out massive
  • 00:08:04
    warehouses to store the millions of
  • 00:08:06
    shoes including this little green alien
  • 00:08:08
    shoe from when the little guy jumped
  • 00:08:10
    over the big
  • 00:08:13
    guy he used back up but this is the big
  • 00:08:17
    Tech year a baby we don't give a [ __ ]
  • 00:08:19
    about money we want growth Jackson so a
  • 00:08:29
    I still can't believe that sentence
  • 00:08:31
    leads to this guy but it
  • 00:08:35
    does you can hear him coming a mile
  • 00:08:38
    away as long as we're going to be
  • 00:08:40
    watching back clips of Jeff Bezos let's
  • 00:08:43
    do this thing
  • 00:08:44
    right okay Danny we found some footage
  • 00:08:47
    of American heartthrob Jeff Bezos from a
  • 00:08:50
    little over 20 years ago and I just feel
  • 00:08:52
    like I want to get your perspective on
  • 00:08:54
    who is arguably America's most
  • 00:08:57
    successful citizen yeah I would love to
  • 00:08:59
    see this footage you know I know that he
  • 00:09:02
    today is America's heartthrob obviously
  • 00:09:05
    going around on Yachts looking so damn
  • 00:09:08
    strong jacked out of his mind and I'm
  • 00:09:10
    sure that TW 20 years ago he's probably
  • 00:09:13
    doing much of the same you'd imagine
  • 00:09:15
    he'd be even more in his prime when he
  • 00:09:17
    was just coming up so let's check it
  • 00:09:20
    [Music]
  • 00:09:27
    out do you think you could recreate that
  • 00:09:30
    laugh I feel like a good imitation of it
  • 00:09:33
    has to get the sound right but you also
  • 00:09:34
    have to get like the crazed look in his
  • 00:09:36
    eyes
  • 00:09:38
    right wow that was really really good I
  • 00:09:41
    think my net worth just Rose by $100
  • 00:09:46
    million no I didn't have it I didn't
  • 00:09:48
    have the you got poorer when that
  • 00:09:49
    happened the 35-year-old founder and CEO
  • 00:09:53
    of Amazon 35 in that wow that's just 5
  • 00:09:56
    years older than me and he's already
  • 00:09:58
    worth they said millions of dollars
  • 00:10:00
    that's crazy you could get there you
  • 00:10:01
    could get there all you got to do is
  • 00:10:03
    found a groundbreaking company that
  • 00:10:05
    utilizes a new burgeoning technology to
  • 00:10:08
    undercut all your competitors okay um
  • 00:10:11
    yeah if you if all of you guys are cool
  • 00:10:13
    with me doing that just go ahead and
  • 00:10:14
    leave a comment down in the comments
  • 00:10:16
    below smash that like button if you're
  • 00:10:17
    cool with Danny taking over commerce for
  • 00:10:19
    the next decade or so he saw early on
  • 00:10:22
    the power of those letters
  • 00:10:25
    www the website that they showed was
  • 00:10:27
    just www. worldwide. web my favorite
  • 00:10:32
    website dude that's that was the
  • 00:10:33
    original Google people would worldwide.
  • 00:10:35
    web it if they had a question so you're
  • 00:10:37
    driving out here in what '94 was it July
  • 00:10:40
    of '94 is when we arrived in Seattle
  • 00:10:42
    month after I was born July of '94 I was
  • 00:10:45
    born on the day of the OJ Simpson murder
  • 00:10:48
    wait
  • 00:10:49
    hang the laugh does kind of come off to
  • 00:10:52
    me like he's barely holding it together
  • 00:10:54
    and you're getting these like little
  • 00:10:56
    glimpses into his dark and twisted mind
  • 00:10:59
    what yeah man this is a kind of a nice
  • 00:11:02
    look back at what Amazon Fulfillment
  • 00:11:05
    centers used to look like kind of like
  • 00:11:07
    libraries yeah like shelves where a real
  • 00:11:11
    human being could reach the top of it a
  • 00:11:14
    real human being could see from one wall
  • 00:11:16
    to the other all the way across I don't
  • 00:11:18
    see any bottles of piss anywhere
  • 00:11:20
    actually This was oh that's just for
  • 00:11:21
    sale that's just for sale Amazon fired
  • 00:11:24
    150 people in January 2% of its
  • 00:11:26
    Workforce to cut down on costs last year
  • 00:11:29
    a few employees complained publicly in a
  • 00:11:32
    Washington Post article about what they
  • 00:11:34
    said is excessive overtime and low pay
  • 00:11:36
    at Amazon okay so oh my friends it's
  • 00:11:40
    going to get so much worse than that
  • 00:11:42
    your response to uh to that sweat shop
  • 00:11:45
    accusation well it's he suddenly seems a
  • 00:11:48
    lot more pissed the interviewer yeah the
  • 00:11:50
    whole time he's been laughing along with
  • 00:11:52
    them and then he's like so what the [ __ ]
  • 00:11:54
    is going on with that what we're trying
  • 00:11:56
    to do isn't easy and it's not for
  • 00:11:58
    everybody that's for sure and look the
  • 00:12:00
    money is not for everyone either the
  • 00:12:02
    money is for me
  • 00:12:05
    smile terrible oh man anything gets this
  • 00:12:08
    guy he just took a picture in his cack
  • 00:12:10
    tell me what the joke is smile took a
  • 00:12:13
    picture of a guy what is the comedy
  • 00:12:15
    there now I have part of your soul okay
  • 00:12:17
    the last thing I wanted to show you you
  • 00:12:19
    know what's not to love you order the
  • 00:12:21
    groceries online and we deliver them to
  • 00:12:22
    your
  • 00:12:25
    door what is the joke there he just
  • 00:12:27
    described his business
  • 00:12:29
    I kind of sort of work for you so I'm
  • 00:12:31
    not eager to ask question barely ever so
  • 00:12:35
    barely I've never heard that combination
  • 00:12:37
    kind of nice I pay all of my employees
  • 00:12:39
    ever so barely I think I've grown a bit
  • 00:12:42
    of a greater appreciation for the guy
  • 00:12:44
    you know now I know a little bit of his
  • 00:12:46
    history now I know that he always
  • 00:12:47
    laughed like that it makes sense that he
  • 00:12:49
    would laugh like a 200 billionaire
  • 00:12:52
    because he is a 200 billionaire but
  • 00:12:54
    before you know in that first video he
  • 00:12:56
    only had like what a billion dollars
  • 00:12:58
    yeah 6 billion tops and he still left
  • 00:13:00
    like that so it's just kind of
  • 00:13:01
    interesting to see thanks so much Danny
  • 00:13:03
    let's get back to 2009 when Jeff bezos's
  • 00:13:06
    nation state Amazon purchased zapo for a
  • 00:13:09
    little less than a billion dollars which
  • 00:13:12
    honestly doesn't sound like that much
  • 00:13:14
    considering Zappos was selling more than
  • 00:13:16
    a billion dollars of shoes every year
  • 00:13:18
    but again
  • 00:13:24
    [Music]
  • 00:13:29
    free returns the practice went
  • 00:13:31
    mainstream fellow hot [ __ ] corporations
  • 00:13:33
    Target and Walmart established their own
  • 00:13:35
    free returns policies to keep up and
  • 00:13:37
    soon virtually every major online
  • 00:13:39
    retailer from the 2010s got sucked in
  • 00:13:42
    right along with them and just like
  • 00:13:59
    they won't shop at a store that doesn't
  • 00:14:00
    have them the free returns stayed for
  • 00:14:02
    online businesses this meant eating [ __ ]
  • 00:14:05
    on returns so they could also eat the
  • 00:14:07
    delicious and 100% shipfree sandwich of
  • 00:14:10
    an army of online consumers clicking
  • 00:14:12
    that buy button with Reckless abandon
  • 00:14:15
    and as you may have guessed America
  • 00:14:17
    embraced free returns like Lenny from of
  • 00:14:19
    M men embraced Animals by 2023 something
  • 00:14:22
    like 39% of consumers returned an online
  • 00:14:25
    purchase at least once a month habitual
  • 00:14:28
    return beh behaviors emerged like
  • 00:14:30
    bracketing where customers purposely
  • 00:14:32
    order multiple sizes of the same item
  • 00:14:34
    and then return the ones that don't fit
  • 00:14:36
    and wardrobing where they buy an item
  • 00:14:38
    wear it and then return it and just like
  • 00:14:40
    that the cost of free returns was
  • 00:14:42
    spiraling out of control and if you
  • 00:14:44
    combine all those returns with the free
  • 00:14:46
    shipping that got that stuff to you in
  • 00:14:48
    the first place you suddenly have an
  • 00:14:50
    insane amount of packages moving around
  • 00:14:52
    the country on big big trucks UPS now
  • 00:14:55
    delivers 2 billion more domestic
  • 00:14:58
    packages than it did did in the year
  • 00:14:59
    2000 and in that same time frame the
  • 00:15:01
    United States Postal Service tripled its
  • 00:15:03
    package deliveries and then there's
  • 00:15:05
    Amazon who only started delivering their
  • 00:15:07
    own packages in 2018 and now they
  • 00:15:10
    deliver more packages than either UPS or
  • 00:15:12
    FedEx in 6 years UPS has been around for
  • 00:15:16
    117 years and Amazon beat it in
  • 00:15:22
    six no I didn't want it bad enough and
  • 00:15:25
    while today's customers are still
  • 00:15:27
    treating returns like bringing a Hammer
  • 00:15:29
    back to James cash Penny today's sellers
  • 00:15:32
    are living an extremely different
  • 00:15:33
    reality for starters when you return
  • 00:15:36
    something it does not go back to the
  • 00:15:38
    store yeah when you slap a return label
  • 00:15:41
    on a basketball or a video game or a
  • 00:15:44
    pair of pants that didn't fit because
  • 00:15:46
    actual quote from my tailor you got a
  • 00:15:48
    big butt man that item is almost never
  • 00:15:51
    addressed to the place that you bought
  • 00:15:52
    it from even if you physically take a
  • 00:15:55
    return back to the brick and mortar
  • 00:15:57
    store it almost certainly gets added to
  • 00:15:59
    a big pile of other returns in the back
  • 00:16:01
    room and when that pile gets big enough
  • 00:16:03
    it gets put in a truck and driven to
  • 00:16:05
    meet up with its other return friends it
  • 00:16:08
    may even make two or three more trips on
  • 00:16:10
    trucks until all the returns in the
  • 00:16:12
    region gather at what's known as a
  • 00:16:14
    return center picture a massive
  • 00:16:17
    Warehouse with low ceilings actually you
  • 00:16:19
    know what don't picture it CNBC did a
  • 00:16:21
    huge story on this here's what it looks
  • 00:16:23
    like return centers are packed to the
  • 00:16:26
    absolute gills with the millions of
  • 00:16:28
    items that people like you and me send
  • 00:16:31
    back for a full refund now I want to
  • 00:16:33
    stress that there's not a ton of good
  • 00:16:35
    statistical information about returns
  • 00:16:37
    for reasons that will become clear
  • 00:16:39
    companies don't really like to advertise
  • 00:16:41
    how they move returned items around but
  • 00:16:43
    don't worry cuz the information that is
  • 00:16:45
    available is extremely depressing let's
  • 00:16:48
    start with the purpose of a return
  • 00:16:50
    center it's not to get each item safely
  • 00:16:52
    back to the cell you bought it from the
  • 00:16:54
    job of a return center is to assess how
  • 00:16:56
    valuable each item actually is and then
  • 00:16:59
    sort them all into five basic
  • 00:17:02
    categories
  • 00:17:05
    Li if reselling the return isn't going
  • 00:17:07
    to be worth the shipping and labor cost
  • 00:17:09
    it would require to get it back to the
  • 00:17:11
    store or back to the warehouse then [ __ ]
  • 00:17:14
    it throw it away we'll just make a whole
  • 00:17:16
    new one from scratch with about $740
  • 00:17:19
    billion in returned items every year the
  • 00:17:22
    fraction that gets sent to the dump is
  • 00:17:23
    hard to pin down but experts put it
  • 00:17:25
    somewhere between 10% and 25% % of all
  • 00:17:30
    returned items and it's probably way
  • 00:17:32
    higher than that for apparel and that
  • 00:17:35
    sucks an Amazon employee SL
  • 00:17:37
    whistleblower SL certified cool dude for
  • 00:17:40
    Life captured some incredibly shaky
  • 00:17:42
    hidden camera footage from inside an
  • 00:17:44
    Amazon warehouse we get to witness
  • 00:17:46
    unsold laptops being marked for
  • 00:17:48
    Destruction boxes full of electronics
  • 00:17:50
    like cordless drills and headphones
  • 00:17:52
    getting carded off to a landfill and
  • 00:17:54
    even a manager spreadsheet noting more
  • 00:17:56
    than
  • 00:17:57
    124,000 items getting destroyed in a
  • 00:17:59
    single week sometimes companies will try
  • 00:18:01
    to avoid dumping returns by shredding
  • 00:18:04
    them and seeing if they can recycle some
  • 00:18:05
    of the scraps or diverting them to what
  • 00:18:07
    is known as energy recovery where they
  • 00:18:09
    light the Returns on fire to generate
  • 00:18:12
    electricity and remember this is tens of
  • 00:18:14
    billions of dollars of returns getting
  • 00:18:16
    trashed every single year just in the US
  • 00:18:19
    because it was unprofitable or too much
  • 00:18:22
    of a hassle to try to get them back into
  • 00:18:24
    circulation absolutely brutal moving
  • 00:18:27
    right along to category
  • 00:18:30
    too
  • 00:18:31
    it when a return is too expensive to
  • 00:18:34
    deal with but they don't want to just
  • 00:18:35
    throw it away sellers can choose to
  • 00:18:38
    donate it to a charitable organization
  • 00:18:40
    it's hard to pin down exactly what
  • 00:18:41
    percent of returns are donated but in
  • 00:18:44
    2022 Amazon hit the 100 million returned
  • 00:18:47
    items donated Mark so it's not nothing
  • 00:18:50
    but before you go padding these Noble
  • 00:18:52
    Heroes on the back just remember that
  • 00:18:54
    donating something does not mean it'll
  • 00:18:56
    get used this is an over production
  • 00:18:58
    problem which means thrift stores are
  • 00:19:00
    increasingly swamped with lowquality
  • 00:19:02
    donations so returns still manage to
  • 00:19:04
    find their way to the landfill after
  • 00:19:06
    taking a couple extra trips on a truck
  • 00:19:08
    now I'm not saying donations are bad
  • 00:19:10
    please keep donating just know that
  • 00:19:13
    online retailers sending Goodwill the
  • 00:19:15
    mountain of stuff that they deemed
  • 00:19:17
    worthless is probably not a sustainable
  • 00:19:19
    solution by itself moving right along to
  • 00:19:22
    category three back to the
  • 00:19:26
    sh okay if a return is a pris unopened
  • 00:19:30
    basically in new condition item it can
  • 00:19:33
    sometimes be resold as new but as you
  • 00:19:35
    can probably guess from the amount of
  • 00:19:37
    qualifiers I had to add to the word item
  • 00:19:39
    reselling is new is pretty rare every
  • 00:19:42
    company has their own way of determining
  • 00:19:44
    if an item is new or not but according
  • 00:19:46
    to this list of seven different industry
  • 00:19:48
    standards five classifying item is used
  • 00:19:50
    if the package has been opened at all
  • 00:19:52
    apparently companies would rather send a
  • 00:19:54
    100 innocent returns to a landfill than
  • 00:19:57
    let one guilty return go to a customer
  • 00:19:59
    in an incredible twist Amazon is
  • 00:20:02
    actually better than a lot of other
  • 00:20:03
    companies at reselling an item is new
  • 00:20:05
    because they control so many elements of
  • 00:20:07
    the supply chain but still this is a
  • 00:20:09
    rarity in returns which brings us
  • 00:20:12
    to we have
  • 00:20:14
    it if an item is in great condition but
  • 00:20:17
    not pristine in the package it can get
  • 00:20:19
    sent back to the warehouse for
  • 00:20:21
    rehabilitation and restocking it's very
  • 00:20:23
    category dependent but if we're talking
  • 00:20:25
    about high-end clothing roughly 70% of
  • 00:20:28
    the time return can be dry cleaned and
  • 00:20:29
    resold as new if we're talking about
  • 00:20:31
    electronics that number is more like 30%
  • 00:20:35
    same goes for HomeGoods to their credit
  • 00:20:37
    sellers are taking advantage of the open
  • 00:20:39
    box discount where they mark down the
  • 00:20:41
    price and resell the item as refurbished
  • 00:20:43
    before we started researching for this
  • 00:20:44
    video I kind of assumed that almost all
  • 00:20:47
    returns were rehabed and reshelved but
  • 00:20:49
    unfortunately that is not the case which
  • 00:20:52
    brings us to the final category the
  • 00:20:55
    Liquidation
  • 00:20:57
    Center when companies do the math and
  • 00:20:59
    they realize it's not going to be
  • 00:21:00
    profitable for them to resell a returned
  • 00:21:03
    item but they still want to make a
  • 00:21:04
    little bit of money on it they can
  • 00:21:06
    choose to sell that item to a liquidator
  • 00:21:08
    Liquidators will buy it for pennies on
  • 00:21:10
    the dollar pay to truck them from the
  • 00:21:12
    return center to a liquidator Warehouse
  • 00:21:14
    like this one then try to sell or
  • 00:21:16
    auction off huge pallets of returns for
  • 00:21:19
    slightly more Pennies on the dollar
  • 00:21:21
    sometimes those Market places are online
  • 00:21:23
    like liquidation.com Walmart
  • 00:21:26
    liquidations or amazing bargains USA but
  • 00:21:29
    sometimes they'll just let regular ass
  • 00:21:31
    people show up and roll the dice on a
  • 00:21:33
    random pallet of returns regular people
  • 00:21:36
    like Danny Gonzalez regular sorry
  • 00:21:40
    extraordinary what have you found so far
  • 00:21:42
    in this liquidation center so there's a
  • 00:21:44
    few different levels of product palettes
  • 00:21:47
    I would say you've got the Amazon
  • 00:21:49
    mystery boxes which are totally closed
  • 00:21:51
    off total mystery I have no idea what's
  • 00:21:54
    in those boxes it could be anything and
  • 00:21:55
    it's tantalizing you you're leaning
  • 00:21:57
    towards the mystery box I'm a tantalized
  • 00:21:59
    then you've got one level down a little
  • 00:22:01
    bit of mystery those boxes you can kind
  • 00:22:03
    of see like the top layer of stuff so
  • 00:22:05
    you can get a sense of what might be in
  • 00:22:06
    the rest of the box but it could be
  • 00:22:08
    anything there could be Tom Cruz from
  • 00:22:10
    the movie Collateral waiting to put two
  • 00:22:12
    in your head and one in your throat yeah
  • 00:22:13
    I was going to say two in the head one
  • 00:22:15
    in the throat maybe two in the one in
  • 00:22:17
    the eye but it's going to be bullets
  • 00:22:19
    it's going to be in you now you are
  • 00:22:21
    holding what looks like a tiny castle
  • 00:22:23
    for a baby yeah I think that these are
  • 00:22:25
    for fish bowls so this is another type
  • 00:22:28
    of pette that's just like one item
  • 00:22:31
    multiplied by 140 if I'm not mistaken
  • 00:22:34
    this is a brand new fish Castle I think
  • 00:22:37
    so never touched by human hands maybe
  • 00:22:39
    lightly touched by fish hands now I'm
  • 00:22:41
    noticing this is $600 have you seen
  • 00:22:42
    other prices uh and have you been
  • 00:22:44
    surprised by any of the prices you've
  • 00:22:46
    seen here I saw a box over there that
  • 00:22:48
    looked like I don't know maybe like a
  • 00:22:50
    million flip-flops that was like $2 $300
  • 00:22:52
    so that seems like a pretty good deal
  • 00:22:53
    that's an incredible deal they pay you
  • 00:22:55
    to take those flip-flops off their hands
  • 00:22:58
    on their
  • 00:23:00
    feet all right are there any pallets
  • 00:23:02
    that you are immediately not going to be
  • 00:23:04
    selecting here today oh yeah um this one
  • 00:23:07
    okay uh I think that I want to go for a
  • 00:23:10
    palette that has a decent amount of
  • 00:23:11
    variety if I'm trying to sell these and
  • 00:23:13
    make a profit I'd really be betting all
  • 00:23:17
    of my money on one product if I get some
  • 00:23:19
    more variety then maybe some items won't
  • 00:23:21
    do as well but some items might so I'm
  • 00:23:24
    hedging my bets a little bit better with
  • 00:23:25
    one of those boxes okay Danny you know
  • 00:23:27
    the rules okay we can only afford to buy
  • 00:23:29
    one pallet here so you got to Choose
  • 00:23:32
    Wisely but you are of course the
  • 00:23:33
    hometown hero I think this building is
  • 00:23:36
    where you went to high school is that
  • 00:23:37
    correct that's right go boxes go boxes
  • 00:23:40
    baby you go out there and do some fun on
  • 00:23:43
    camera Antics and I'll do what I do best
  • 00:23:46
    we is tell you a little bit more about
  • 00:23:48
    the context of
  • 00:23:50
    liquidations there's a lot of different
  • 00:23:52
    ways an item could find itself in one of
  • 00:23:54
    these boxes rather than on the original
  • 00:23:56
    shelf or in the dump but the original
  • 00:23:58
    retail value is a major factor it might
  • 00:24:01
    make sense to run that $2,000 laptop
  • 00:24:04
    back through the entire reverse supply
  • 00:24:05
    chain but those same shipping and
  • 00:24:07
    handling costs could be too high for a
  • 00:24:09
    $25 blender so we're going to find a lot
  • 00:24:12
    of new items with lower price tags
  • 00:24:14
    ending up in these boxes Danny's also
  • 00:24:16
    going to be running into a lot of new
  • 00:24:18
    clothing here since fashion trends
  • 00:24:20
    change so quickly clothing is basically
  • 00:24:22
    the fruits and vegetables of the return
  • 00:24:24
    World an item can be in transit or
  • 00:24:26
    sitting in a return center for a couple
  • 00:24:28
    of weeks or a couple of months before
  • 00:24:30
    the clothing even has a chance of
  • 00:24:32
    getting back to the shelves it could be
  • 00:24:34
    out of fashion or just out of season
  • 00:24:36
    because clothing is made for next to
  • 00:24:38
    nothing it's almost always cheaper to
  • 00:24:40
    sell your returns to a liquidator and
  • 00:24:42
    make a completely new shirt from scratch
  • 00:24:44
    than it is to ship an existing shirt
  • 00:24:46
    back to the factory and we've already
  • 00:24:48
    done two videos about fast fashion so
  • 00:24:50
    I'm not going to belabor that point
  • 00:24:52
    again but just know that a lot of new
  • 00:24:54
    clothing ends up in places like this or
  • 00:24:57
    places like cut to
  • 00:24:59
    [Music]
  • 00:25:04
    landfill and it's not just clothing and
  • 00:25:06
    cheaper returns items that retail for a
  • 00:25:09
    lot more money can also find themselves
  • 00:25:11
    in pallets for a variety of reasons due
  • 00:25:14
    to the sheer volume of items that return
  • 00:25:16
    centers receive employees get maybe a
  • 00:25:19
    minute per item which means if a razor
  • 00:25:21
    Scooter's got a scuffed Tire or a pair
  • 00:25:24
    of shoes has had the laces undone or an
  • 00:25:26
    electronic has been removed from its box
  • 00:25:29
    at all it might find itself in one of
  • 00:25:31
    these pallets the point is a lot of this
  • 00:25:34
    stuff should be able to be sold for
  • 00:25:36
    almost full value but because there's
  • 00:25:38
    not a better system in place to reclaim
  • 00:25:40
    these returns basically new items are
  • 00:25:43
    getting packaged into mystery boxes and
  • 00:25:45
    then sold to people who may end up
  • 00:25:47
    throwing the majority of the contents
  • 00:25:48
    away if they can't end up reselling the
  • 00:25:51
    items themselves and we're back folks
  • 00:25:54
    and Danny you've had a chance to look at
  • 00:25:55
    all these palletes are you ready to make
  • 00:25:57
    a final ision you know there's a lot of
  • 00:26:00
    really interesting stuff here so it's
  • 00:26:01
    been really tough but I think I've
  • 00:26:03
    narrowed it down what I'm basing this
  • 00:26:05
    off of is just kind of the vibe of the
  • 00:26:08
    palette and the potential like what how
  • 00:26:11
    are these boxes shaped you know like
  • 00:26:13
    what could this be based on the shape of
  • 00:26:15
    this box uh maybe like a heavy yoga mat
  • 00:26:19
    could be a heavy yoga mat could be maybe
  • 00:26:21
    uh like a vanilla long Johan oh it's you
  • 00:26:25
    think this is a perishable food item
  • 00:26:26
    could be like a big donut it could it
  • 00:26:28
    could could be a big donut and that's
  • 00:26:29
    why you don't want you say it like that
  • 00:26:31
    you don't think it could be a vanilla
  • 00:26:32
    long do you I was trying to yes and you
  • 00:26:34
    but I really didn't believe it was going
  • 00:26:35
    to be a big donut this is not a big
  • 00:26:36
    donut what's that yeah so take a look at
  • 00:26:38
    this this is a telescope box and it by
  • 00:26:41
    the looks of it it looks like a pretty
  • 00:26:42
    fun telescope honestly if you mean see
  • 00:26:44
    the moon nearly as good as this picture
  • 00:26:46
    implies let's buy this right now that's
  • 00:26:48
    right I've never even seen the moon this
  • 00:26:49
    is an Amazon return right and sometimes
  • 00:26:52
    you return Amazon returns in the
  • 00:26:54
    packaging they came in but sometimes
  • 00:26:56
    you've destroyed the Amazon Packaging
  • 00:26:58
    you're so excited you rip it open like
  • 00:27:00
    it's Christmas that's right so this
  • 00:27:02
    could be a telescope okay but it could
  • 00:27:04
    also be just some random junk that some
  • 00:27:07
    guy got from Amazon and then he just put
  • 00:27:09
    in his telescope box that he already had
  • 00:27:11
    laying around it could be a vanilla Long
  • 00:27:13
    John could be a
  • 00:27:15
    bomb so we don't want this one the box
  • 00:27:18
    I'm actually going with is down here but
  • 00:27:19
    you'll notice along the way there's like
  • 00:27:20
    a lot of a lot of bedding products I
  • 00:27:23
    don't know what that's about it seems
  • 00:27:25
    like people return a lot of bedding when
  • 00:27:27
    you buy
  • 00:27:28
    and you return it ain't nobody using
  • 00:27:31
    that beding again not rolling the dice
  • 00:27:33
    on that yeah cuz it's like I don't know
  • 00:27:35
    if you have bed bugs I don't know if you
  • 00:27:37
    have leprosy yeah and you do I got both
  • 00:27:40
    of them okay the leprosy is attacking
  • 00:27:42
    the bed bug so it's kind of keeping
  • 00:27:44
    itself at Bay right now but I could I'm
  • 00:27:46
    a ticking time much like 30% of these
  • 00:27:49
    boxes but I think this is the box I'm
  • 00:27:51
    going to go with right here okay and
  • 00:27:52
    what what led you to this decision I
  • 00:27:54
    like the variety of box shapes m take a
  • 00:27:58
    look at this one I don't know what could
  • 00:27:59
    be in here but I'm interested to find
  • 00:28:02
    out it could be a picture frame and I
  • 00:28:04
    would want to know what the picture is
  • 00:28:05
    what if it's a picture of you that would
  • 00:28:08
    be like so scary that would be a pretty
  • 00:28:10
    awesome thing for us to do to like put
  • 00:28:13
    this picture of you in here that'd be a
  • 00:28:15
    crazy prank yeah are you guys becoming a
  • 00:28:17
    prank channel oh yeah we're pivoting
  • 00:28:18
    hard okay sick and then there's some
  • 00:28:20
    stuff you know there's clues of what
  • 00:28:21
    might be in here there's a chewy box oh
  • 00:28:24
    okay you know the pet food pet toy
  • 00:28:26
    company or not that it could not be that
  • 00:28:30
    too but either way I'm going to give
  • 00:28:31
    whatever's in there to my dog this feels
  • 00:28:34
    like a box that's got two poster frames
  • 00:28:36
    in it and I can even see actually
  • 00:28:39
    see life hack a clue we can we can tear
  • 00:28:43
    open all the kind of bite the edge of
  • 00:28:45
    the Box until you can see what's inside
  • 00:28:47
    you can taste what's inside and then
  • 00:28:49
    what's this totally [ __ ] up box yeah
  • 00:28:51
    this one is an enigma to me it is
  • 00:28:55
    crushed it is light like there's only
  • 00:28:57
    one small item in here and yet if you
  • 00:29:01
    were to shake it around give it a little
  • 00:29:03
    jostle nothing I heard a little
  • 00:29:06
    something I shake it really hard I'm
  • 00:29:08
    super strong maybe there's like an air
  • 00:29:10
    pouch in there m or maybe it's taped to
  • 00:29:13
    one side like some kind of bomb would
  • 00:29:16
    Jesus Christ you ready to lock this in
  • 00:29:18
    brother let's lock it
  • 00:29:23
    in Jesus
  • 00:29:25
    [Applause]
  • 00:29:26
    [Music]
  • 00:29:31
    [Applause]
  • 00:29:36
    all right here we are at Danny's house
  • 00:29:38
    with a pallet full of mystery items you
  • 00:29:42
    just hear like a thousand glasses
  • 00:29:44
    shatter what's your strategy of getting
  • 00:29:47
    this back out into the world I'm
  • 00:29:48
    thinking if I want to find these things
  • 00:29:50
    a forever home I'm going to just need to
  • 00:29:52
    get each individual product in front of
  • 00:29:54
    as many eyeballs as possible so I'm
  • 00:29:56
    talking put it on Facebook Marketplace
  • 00:29:58
    get them listed on eBay I don't care
  • 00:30:00
    what nefarious purposes they have with
  • 00:30:02
    these products just get them off my
  • 00:30:04
    hands and get money back into the my the
  • 00:30:07
    hands even if there's like bombs and
  • 00:30:10
    guns we'll sell them to the highest
  • 00:30:11
    bidder even if that's Al-Qaeda but look
  • 00:30:14
    we're only in Chicago for another 24
  • 00:30:16
    hours I've genuinely just like thrown
  • 00:30:18
    the Hot Potato of this job at Danny and
  • 00:30:20
    now I'm leaving yeah I'm uh actually for
  • 00:30:23
    the first time really kind of scared and
  • 00:30:26
    not looking forward to this at all so
  • 00:30:28
    all that's going to be over on Danny's
  • 00:30:29
    YouTube channel go ahead and visit that
  • 00:30:31
    it's Danny Gonzalez on YouTube and he'll
  • 00:30:33
    have the pallet video unboxing
  • 00:30:36
    redistribution and also like a thousand
  • 00:30:39
    other fantastic videos some of my
  • 00:30:41
    favorite videos on the internet are
  • 00:30:43
    Danny Gonzalez videos and yes I'm
  • 00:30:45
    including grap stomp lady so don't even
  • 00:30:48
    ask but look unboxing is fun okay and
  • 00:30:52
    I've been promising to have a little
  • 00:30:53
    more fun in these videos so in the
  • 00:30:56
    interest of fun we got to at least open
  • 00:30:58
    something in this video right that's
  • 00:31:00
    right and I've got a creative solution
  • 00:31:02
    for us I went online to a liquidation
  • 00:31:04
    company called liquidation.com where
  • 00:31:07
    they'll sell you a box of absolutely
  • 00:31:09
    random returned items for like 150 bucks
  • 00:31:12
    it's basically a mystery box and when I
  • 00:31:14
    say basically a mystery box that was the
  • 00:31:16
    literal description of the item what's
  • 00:31:18
    inside these packages is unknown because
  • 00:31:20
    they have not been open to examine the
  • 00:31:22
    content so as a big thank you to Danny
  • 00:31:24
    for taking time out of his day to do a
  • 00:31:26
    video about reverse leg Logistics I got
  • 00:31:29
    him one of these mystery boxes so thank
  • 00:31:31
    you so much this is for me oh yeah so
  • 00:31:34
    you personally and morally stand behind
  • 00:31:37
    every single item in this box that's
  • 00:31:39
    right and not only that but I thought
  • 00:31:41
    you would need it let's get into it
  • 00:31:45
    [Music]
  • 00:31:46
    baby ooh wow more boxes I guess I should
  • 00:31:52
    have known this I assumed it was just
  • 00:31:53
    going to be full of loose items it's
  • 00:31:55
    just all boxes
  • 00:31:58
    you want to do the honors of slicing
  • 00:31:59
    that bad boy open what did you get
  • 00:32:02
    me wow it's a big purple rug wow this
  • 00:32:07
    really soft actually we could lay this
  • 00:32:09
    down and lay some items on it at the
  • 00:32:11
    very least we're getting some nice like
  • 00:32:13
    presentation points for this video and
  • 00:32:15
    it is nail
  • 00:32:18
    clippers ooh those look like a pet nail
  • 00:32:21
    clippers kind of extra long Sure Grip
  • 00:32:24
    handle for
  • 00:32:25
    ferrets who
  • 00:32:28
    this long box must be a fet well I got
  • 00:32:31
    NBA 2K1 okay for the Xbox 360 do you
  • 00:32:35
    have a Xbox no I got rid of it oh okay
  • 00:32:38
    well this just so happens to be a CD the
  • 00:32:41
    ink J Rule is it yeah wait why
  • 00:32:46
    is original cover art original back art
  • 00:32:52
    uh and then they just wrote jar rule the
  • 00:32:54
    Inc on it it is
  • 00:33:00
    poison oh it's um it's like pet safe uh
  • 00:33:04
    salt for your dry point this is great
  • 00:33:06
    you have pets and a driveway I literally
  • 00:33:08
    have this stuff over there I could just
  • 00:33:10
    put it over there I'm just going to go
  • 00:33:11
    put it over there real Qui put over
  • 00:33:12
    there whoa oh my God a dog was in this
  • 00:33:16
    box the whole time how did he get lost
  • 00:33:18
    in
  • 00:33:20
    there can you make an incision right
  • 00:33:22
    here please stop flirting with me doctor
  • 00:33:25
    that's gr's Anatomy I assume that's how
  • 00:33:27
    all doctors are I'll take it from here
  • 00:33:29
    okay where did you go to medical school
  • 00:33:31
    a heater space heater these are great
  • 00:33:34
    moms love these uh you can actually read
  • 00:33:36
    the address of the original Shopper
  • 00:33:39
    right on here so should we go is it
  • 00:33:41
    close by what if we went
  • 00:33:43
    and redeliver to them okay obviously
  • 00:33:47
    there was like all these items in there
  • 00:33:48
    so we only we only cut together the fun
  • 00:33:51
    ones if you are like I got to see more
  • 00:33:54
    mhm go on over to Danny's Channel we got
  • 00:33:57
    the whole we're to unbox this whole
  • 00:33:58
    goddamn box I'll scratch that unboxing
  • 00:34:01
    itch that you have deep inside your skin
  • 00:34:03
    and if for some reason you still have
  • 00:34:05
    the need to watch more unboxing we did
  • 00:34:08
    the whole unedited [ __ ] 40 minute
  • 00:34:11
    take it'll be a little bit edited so it
  • 00:34:13
    might be like 25 to 30 minutes of
  • 00:34:15
    unboxing this whole thing uh that'll be
  • 00:34:17
    on our patreon page the climate Town
  • 00:34:19
    patreon page and if that doesn't satisfy
  • 00:34:22
    your unboxing needs you're honestly sick
  • 00:34:24
    and you need to go to the doctor finally
  • 00:34:27
    a big thank thank you to Danny for uh
  • 00:34:29
    for for doing these videos and you got
  • 00:34:31
    your video to do I got my video to do so
  • 00:34:33
    I'll see you next
  • 00:34:35
    time
  • 00:34:37
    yeah now as much fun as it is to open
  • 00:34:39
    mystery boxes with my new friend Danny
  • 00:34:42
    the fact that you can buy warehouses
  • 00:34:44
    full of brand new unused items for dirt
  • 00:34:46
    cheap is kind of a huge red flag for the
  • 00:34:49
    way we do Commerce we have walked our
  • 00:34:51
    way into a system where it's more
  • 00:34:53
    profitable to overproduce a bunch of
  • 00:34:56
    lowcost items and then them off when
  • 00:34:58
    they don't sell so companies just do
  • 00:35:02
    that and unfortunately the billions of
  • 00:35:05
    dollars lost to landfills and
  • 00:35:07
    liquidation centers is largely being
  • 00:35:09
    transferred to you yes I'm talking to
  • 00:35:11
    you the consumer and brace yourself for
  • 00:35:14
    some nuclear powered get off myON energy
  • 00:35:18
    but one result of over production and
  • 00:35:20
    free returns is that they don't make
  • 00:35:22
    stuff like they used to yeah profit
  • 00:35:25
    margins are basically the only things
  • 00:35:26
    corporations can about and a big way
  • 00:35:29
    sellers are able to trash those returns
  • 00:35:31
    is if they use cheaper materials in
  • 00:35:33
    lower quality Productions and wow I
  • 00:35:35
    sound like my dad here but the proof is
  • 00:35:38
    in the pudding Furniture used to last
  • 00:35:40
    decades and herniate every disc in your
  • 00:35:42
    back whenever you tried to move it and
  • 00:35:44
    now it's mostly made of wood chips glue
  • 00:35:46
    and plywood appliances used to be built
  • 00:35:49
    like a brick sh house and now they've
  • 00:35:51
    given way to replaceable lower quality
  • 00:35:53
    models that break down sometimes
  • 00:35:56
    intentionally after only a couple of
  • 00:35:58
    years and I know I've said this before
  • 00:36:01
    but clothing used to be made from higher
  • 00:36:03
    quality natural fibers and now almost
  • 00:36:05
    everything you put on your body is
  • 00:36:07
    mostly plastic now I'm not saying
  • 00:36:09
    plastic automatically means bad but the
  • 00:36:12
    fashion industry is mostly built on
  • 00:36:14
    overproducing cheap lowquality apparel
  • 00:36:17
    that you can throw away after only a
  • 00:36:19
    handful of wees and the real kick in our
  • 00:36:22
    Collective dicks is that free returns
  • 00:36:25
    aren't even really free yeah we're
  • 00:36:28
    losing quality and in some cases we're
  • 00:36:30
    also just secretly paying for the return
  • 00:36:32
    upfront many companies just add the cost
  • 00:36:36
    of the return to the price which means
  • 00:36:38
    you're actually getting more screwed if
  • 00:36:40
    you don't return the item and we haven't
  • 00:36:43
    even talked about the climate
  • 00:36:45
    implications yet and I'm sure you've
  • 00:36:47
    already got an intuitive sense that
  • 00:36:49
    piles of unused [ __ ] rotting in
  • 00:36:51
    landfills isn't great for the
  • 00:36:53
    environment but this channel is called
  • 00:36:55
    climate town so we got to talk about it
  • 00:36:57
    it's bad folks let's take just the
  • 00:37:00
    shipping Logistics of a single return in
  • 00:37:02
    many cases an item is transported via a
  • 00:37:05
    fossil fuel powered truck multiple times
  • 00:37:07
    between the buyer's home and the return
  • 00:37:09
    center then multiple more times between
  • 00:37:11
    a return center and a liquidator and
  • 00:37:13
    then even more times after getting
  • 00:37:14
    purchased CBC News did a fun little
  • 00:37:16
    James Bond style investigation which
  • 00:37:19
    they bought a bunch of items off of
  • 00:37:20
    Amazon and then immediately returned
  • 00:37:22
    them in mint condition except with GPS
  • 00:37:24
    tracking devices inside the hidden
  • 00:37:26
    trackers follow the the items as they
  • 00:37:28
    were driven around hundreds of miles
  • 00:37:30
    they even tracked a brand new backpack
  • 00:37:32
    all the way you know what I watched a
  • 00:37:35
    bunch of clips for this episode and the
  • 00:37:37
    CBC investigation was easily the
  • 00:37:40
    greatest thing I watched so I got to let
  • 00:37:42
    them tell you would you buy this I for
  • 00:37:44
    sure would like you would buy it from me
  • 00:37:46
    right now of course okay so we took one
  • 00:37:49
    just like this and just as good
  • 00:37:52
    condition and returned it to Amazon and
  • 00:37:54
    where do you think Amazon sent it
  • 00:37:57
    I would love to guess right here that
  • 00:38:00
    garbage location across the
  • 00:38:06
    street that's
  • 00:38:08
    insane oh my
  • 00:38:10
    God I'm not happy I'm I'm just truly
  • 00:38:14
    shocked by that so for it to end up in a
  • 00:38:16
    Waste Management Facility um to me is
  • 00:38:19
    truly
  • 00:38:24
    shocking and the numbers here are
  • 00:38:26
    terrifying in 2022 alone reverse
  • 00:38:30
    logistics company optoro estimates that
  • 00:38:32
    returning merchandise in the US had the
  • 00:38:35
    impact of adding 5.1 million gas
  • 00:38:38
    powerered cars to the road and as bad as
  • 00:38:41
    it is wasting millions of gallons of gas
  • 00:38:43
    ubering backpacks to landfills that's
  • 00:38:46
    like the least bad part the amount of
  • 00:38:49
    energy and raw materials that we are
  • 00:38:51
    cramming into these items only to wave
  • 00:38:54
    them directly into the garbage is
  • 00:38:56
    staggering remember less than a third of
  • 00:38:58
    returned electronics are actually sent
  • 00:39:00
    back to the shelves and those little
  • 00:39:02
    sons of [ __ ] contain plastic made
  • 00:39:04
    from fossil fuels and a ton of different
  • 00:39:06
    Metals including aluminum silver lithium
  • 00:39:09
    copper and precious gold they found gold
  • 00:39:13
    in the hills gold gold B these Metals
  • 00:39:17
    need to be mined out of the earth using
  • 00:39:19
    human labor and fossil fuel powered
  • 00:39:21
    equipment transported refined
  • 00:39:23
    transported again shaped the list goes
  • 00:39:26
    on and every step puts more greenhouse
  • 00:39:29
    gases in the atmosphere researchers
  • 00:39:31
    studying electronic waste found a 53%
  • 00:39:34
    rise in CO2 emissions between 2014 and
  • 00:39:37
    2020 and while recycling efforts are
  • 00:39:40
    underway we're only actually recycling
  • 00:39:42
    about 20 to 30% globally and even that
  • 00:39:45
    is often carried out using methods that
  • 00:39:47
    have serious human health and
  • 00:39:49
    environmental consequences and speaking
  • 00:39:51
    of consequences students of
  • 00:39:55
    Economics will call the unre regulated
  • 00:39:57
    waste of free returns an externality or
  • 00:40:00
    a cost that's being absorbed by The
  • 00:40:03
    World At Large communism style instead
  • 00:40:05
    of the corporations that are actually
  • 00:40:07
    making the products and sure the concept
  • 00:40:10
    of free returns is an incredible deal
  • 00:40:12
    for customers a store that shows up to
  • 00:40:15
    my house refunds a purchase and takes it
  • 00:40:18
    back for free yeah baby sign me up or or
  • 00:40:21
    or send a QR code or whatever just give
  • 00:40:24
    me the deal of the century but of course
  • 00:40:26
    this is America so if you think you're
  • 00:40:28
    getting a generous deal from
  • 00:40:30
    corporations worth trillions of dollars
  • 00:40:32
    whose only goal is to make as much
  • 00:40:34
    profit as physically
  • 00:40:36
    possible well I mean if you watch the
  • 00:40:39
    entire episode up to this point and you
  • 00:40:41
    still think free returns are awesome and
  • 00:40:43
    that you'll never pay a price for the
  • 00:40:44
    insane carbon emissions and resource
  • 00:40:46
    depletion and constantly decreasing
  • 00:40:49
    product
  • 00:40:50
    quality uh yeah dude I guess take a
  • 00:40:53
    break why watch this why don't you check
  • 00:40:55
    out love is blind I hear there's a bunch
  • 00:40:57
    of sociopaths trying to trick each other
  • 00:40:59
    into getting married hang
  • 00:41:01
    on
  • 00:41:04
    what just too
  • 00:41:07
    much just a little
  • 00:41:10
    bit I never thought I could care for
  • 00:41:12
    someone that would bring me into tears
  • 00:41:14
    but for the rest of you I'm happy to
  • 00:41:16
    announce that we've officially entered
  • 00:41:18
    the what we're going to do about it
  • 00:41:20
    section first off just being aware of
  • 00:41:22
    how [ __ ] up free returns are is
  • 00:41:24
    actually a big step part of the problem
  • 00:41:26
    here seems to be that consumers want to
  • 00:41:29
    believe free returns work and companies
  • 00:41:31
    are too afraid to publicize what's
  • 00:41:33
    actually going on and this whole we're
  • 00:41:35
    totally returning it dance actually ends
  • 00:41:38
    up biting consumers so next time you go
  • 00:41:40
    to make a purchase that doesn't have
  • 00:41:42
    free returns that might actually be a
  • 00:41:44
    good thing it could mean that the
  • 00:41:46
    company is not sacrificing quality to
  • 00:41:49
    pay for the return and in a rare
  • 00:41:50
    Switcheroo it seems like buyers and
  • 00:41:53
    sellers are actually kind of aligned on
  • 00:41:55
    this one except for behemoths like
  • 00:41:57
    Amazon companies would really love to
  • 00:41:59
    reduce the amount of returns they're
  • 00:42:01
    doing according to one industry report a
  • 00:42:03
    return on a $100 item costs the company
  • 00:42:06
    $25 to $30 to cover shipping and
  • 00:42:10
    customer service and reverse Logistics
  • 00:42:12
    they don't really like it either now
  • 00:42:14
    companies have started trying to
  • 00:42:15
    discourage returns by introducing
  • 00:42:17
    barriers like reducing the return window
  • 00:42:19
    or charging for shipping and look I'm
  • 00:42:22
    not completely convinced they won't just
  • 00:42:24
    cut free returns and then keep producing
  • 00:42:26
    cheap crap but at least now goodfaith
  • 00:42:28
    sellers won't have to light 15% or more
  • 00:42:31
    of their revenue on fire even Amazon has
  • 00:42:33
    begun charging a dollar for returns that
  • 00:42:35
    ship through ups but that may have more
  • 00:42:37
    to do with trying to take down a
  • 00:42:39
    competitor and also they're not coming
  • 00:42:41
    to the rescue they're the ones that did
  • 00:42:44
    this to us that's really cool and I
  • 00:42:47
    don't know when you're actually watching
  • 00:42:48
    this video but we're dropping it around
  • 00:42:50
    the holidays cuz that's like the Super
  • 00:42:52
    Bowl of returns the national retail
  • 00:42:55
    Federation estimated us Shoppers return
  • 00:42:57
    turned over $170 billion in Holiday
  • 00:43:00
    merchandise in 2021 and UPS alone ships
  • 00:43:03
    almost 3 million returns per day in the
  • 00:43:06
    holiday aftermath it's insane and one
  • 00:43:09
    thing you personally can do to not be
  • 00:43:12
    part of the problem is to just be
  • 00:43:13
    mindful of what you buy and return
  • 00:43:16
    another thing everyone can do is buy
  • 00:43:18
    secondhand give this dining room chair a
  • 00:43:21
    second life while simultaneously paying
  • 00:43:23
    a fraction of the price and sending a
  • 00:43:25
    really Choice market signal that you
  • 00:43:27
    don't need to buy a bunch of new [ __ ]
  • 00:43:29
    all the time and if you're in Brooklyn
  • 00:43:31
    please come on down to the big reuse
  • 00:43:33
    it's my favorite thrift store in the
  • 00:43:34
    entire world great selection and they
  • 00:43:37
    let us shoot this video here actually
  • 00:43:39
    they let us use their composting sites
  • 00:43:41
    for the food waste video you know what
  • 00:43:42
    big reuse 10 out of 10 no notes and if
  • 00:43:46
    you can afford The Upfront cost of a new
  • 00:43:48
    highquality item that's also a
  • 00:43:50
    reasonable choice just know it might
  • 00:43:52
    take some research just because
  • 00:43:53
    something is expensive does not mean
  • 00:43:55
    it's wellmade or that the workers were
  • 00:43:57
    paid a living wage sometimes it's just
  • 00:44:00
    expensive because corporations you know
  • 00:44:03
    really love money on the policy side
  • 00:44:05
    France passed an anti-waste law in 2020
  • 00:44:08
    targeting waste promoting reuse and
  • 00:44:10
    trying to eliminate single-use Plastics
  • 00:44:12
    and that's been vaguely positive way to
  • 00:44:15
    go France and while the US has struggled
  • 00:44:18
    with this on the federal level our
  • 00:44:19
    friends at climate change makers have
  • 00:44:21
    put together a Playbook with
  • 00:44:22
    step-by-step instructions you can follow
  • 00:44:25
    to do something about this yourself Link
  • 00:44:27
    in the bio and finally we can put a
  • 00:44:29
    little pressure on companies by talking
  • 00:44:31
    openly and honestly about what a free
  • 00:44:34
    return really means this may be you
  • 00:44:36
    talking to your friends and family or
  • 00:44:38
    getting loud about it online or if
  • 00:44:40
    you're someone who works at a major
  • 00:44:41
    retailer and you're trashing free
  • 00:44:43
    returns Blow That Whistle oh yeah we're
  • 00:44:47
    officially endorsing snitching on major
  • 00:44:49
    corporations in fact if you're a
  • 00:44:51
    whistleblower who comes forward because
  • 00:44:52
    of this video you get a pizza party
  • 00:44:55
    that's right baby I'm buying for you and
  • 00:44:57
    up to 20 of your friends maybe here
  • 00:45:00
    maybe not here if it doesn't make
  • 00:45:01
    geographical sense I get it any pizza
  • 00:45:04
    parlor in your neighborhood it's on me
  • 00:45:06
    that's an official climate Town promise
  • 00:45:08
    provided I check with my lawyer and it's
  • 00:45:09
    not illegal and at this point you might
  • 00:45:12
    be wondering what happened to Danny we
  • 00:45:14
    missed that guy we need closure well
  • 00:45:17
    first of all let me just say that we are
  • 00:45:19
    not anti- Liquidation Center here at
  • 00:45:21
    climate town but let's not confuse what
  • 00:45:23
    a Liquidation Center is it is a Band-Aid
  • 00:45:25
    on the head wound that is online
  • 00:45:28
    shopping waste and it's a multi-million
  • 00:45:30
    dollar industry because there's actual
  • 00:45:32
    value being disposed of but if you're
  • 00:45:34
    tempted to think of liquidation as the
  • 00:45:36
    perfect solution let's check back in
  • 00:45:37
    with Danny to see how it went thanks for
  • 00:45:40
    asking guys it was awful if you've ever
  • 00:45:43
    tried to sell anything on Facebook
  • 00:45:44
    Marketplace you know it can be kind of
  • 00:45:46
    frustrating dealing with all of the
  • 00:45:48
    messages people trying to undercut you
  • 00:45:50
    scam you trying to negotiate some kind
  • 00:45:52
    of public Meetup so that you don't get
  • 00:45:54
    kidnapped or murdered at your own house
  • 00:45:56
    well imagine doing that for 34 items at
  • 00:46:00
    the same time and mind you these are 34
  • 00:46:03
    items that someone already decided they
  • 00:46:05
    didn't want don't get me wrong it wasn't
  • 00:46:06
    all junk there was some decent stuff in
  • 00:46:08
    the box there were rugs that seemed like
  • 00:46:10
    they hadn't been used at all there was
  • 00:46:11
    this cool AI bird feater but then there
  • 00:46:13
    was broken stuff like a cure egg and a
  • 00:46:15
    hedge trimmer toy that both just didn't
  • 00:46:17
    do anything and then there was stuff
  • 00:46:19
    that like I didn't even know what it was
  • 00:46:20
    when I first unboxed it so like how am I
  • 00:46:23
    supposed to sell something on Facebook
  • 00:46:24
    Marketplace I don't even know what it is
  • 00:46:25
    if I had to do this all again I could
  • 00:46:27
    probably do it a little bit more
  • 00:46:28
    efficiently if I had like a better
  • 00:46:29
    storage solution and maybe I could kind
  • 00:46:31
    of figure out a way where I don't have
  • 00:46:33
    to put every item up on Facebook I could
  • 00:46:36
    have people come to me and there were
  • 00:46:37
    certain hours where people knew they
  • 00:46:39
    could come every day and you might
  • 00:46:40
    notice I'm just describing a store this
  • 00:46:42
    would be better if I was just a store
  • 00:46:43
    doing this as just one guy as a side
  • 00:46:46
    hustle I was hoping I would feel like
  • 00:46:47
    I'm solving the problem you know I'm
  • 00:46:49
    getting rid of all this junk but it was
  • 00:46:51
    really hard and I'm not going to do it
  • 00:46:54
    again and at the end of it all I only
  • 00:46:56
    made
  • 00:46:58
    $23 back to you wow thank you so much
  • 00:47:02
    Danny and just for the record I had no
  • 00:47:04
    idea how big of a pain in the ass that
  • 00:47:05
    was about to be for you I thought it was
  • 00:47:07
    going to be like we got you a box of
  • 00:47:09
    pool noodles and Venetian blinds why
  • 00:47:12
    don't you have a nice fun wacky garage
  • 00:47:13
    sale that is my bad and if you want to
  • 00:47:16
    see just how deep the rabbit hole goes
  • 00:47:18
    check out the video over on Danny's
  • 00:47:20
    Channel as he slowly descends into
  • 00:47:22
    madness trying to liquidate the box of
  • 00:47:24
    stuff we got it's a fantastic video but
  • 00:47:26
    more importantly it was clearly a lot of
  • 00:47:28
    work and so Danny I hereby offer you
  • 00:47:31
    this coupon good for one extremely
  • 00:47:33
    annoying task that I will do on your
  • 00:47:36
    behalf no expiration
  • 00:47:39
    date but you know what's better than
  • 00:47:41
    buying a bunch of cheap crap online
  • 00:47:43
    nebula nebula is an independent
  • 00:47:46
    streaming service that's Creator owned
  • 00:47:48
    and they make highquality original
  • 00:47:50
    content without having to cater to an
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    all powerful algorithm I just watched a
  • 00:47:54
    nebula original game show called The
  • 00:47:56
    Ghetto away where six contestants drove
  • 00:47:58
    cross country doing challenges to win a
  • 00:48:00
    cash prize while also trying to figure
  • 00:48:02
    out which one of them was the snitch and
  • 00:48:04
    then they done Twisted it by secretly
  • 00:48:07
    making everyone the snitch resulting in
  • 00:48:09
    all six contestants playing 4D chess
  • 00:48:11
    against each other for five episodes and
  • 00:48:14
    it's seriously so good and the best part
  • 00:48:16
    is that the getaway contestants are also
  • 00:48:18
    nebula creators which means you can
  • 00:48:20
    watch their original videos along with a
  • 00:48:22
    ton of other Heavy Hitters like legal
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    eagle philosophy tube H bomber the list
  • 00:48:27
    is out of control also on the list is a
  • 00:48:29
    nasty little Creator who goes by the
  • 00:48:31
    name of climate town so you know pretty
  • 00:48:34
    cool so why don't you go see if my real
  • 00:48:36
    life friend and host of the hit series
  • 00:48:38
    good work Dan Tumi can outsmart the five
  • 00:48:41
    other snitches in the getaway or take a
  • 00:48:43
    trip inside the brain of Simon Clark or
  • 00:48:45
    just jump head first into the
  • 00:48:47
    inexhaustible wealth of content on
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    nebula all add and sponsor free plus
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    they now have guest passes which every
  • 00:48:54
    member can give out to friends or family
  • 00:48:55
    for a free week of nebula no payment
  • 00:48:57
    info required so use the link
  • 00:49:12
    nebula.com do yourself a favor it's the
  • 00:49:15
    deal of the century wow we did it
  • 00:49:18
    congratulations thank you so much for
  • 00:49:20
    watching feel free to like And subscribe
  • 00:49:22
    and if you want to support the channel
  • 00:49:24
    the best way to do that is through our
  • 00:49:26
    patreon page page we got a bunch of
  • 00:49:27
    stuff on there including the full Dany
  • 00:49:29
    unboxing clip plus a bunch of other cut
  • 00:49:32
    footage and behind the scenes you get
  • 00:49:34
    access to the climate Town landline
  • 00:49:35
    where you can actually call in it's like
  • 00:49:37
    call in your favorite pizza restaurant
  • 00:49:39
    and I'm hearing people don't do that
  • 00:49:41
    anymore well they used to do it and it
  • 00:49:42
    was pretty fun we got clips from our
  • 00:49:44
    live show you know we just got a whole
  • 00:49:46
    lot of stuff and subscribing to the
  • 00:49:48
    patreon also has the added benefit of
  • 00:49:50
    helping keep the channel afloat so thank
  • 00:49:53
    you a million times in advance we've
  • 00:49:55
    also got t-shirts made by a company
  • 00:49:57
    called TS designs in North Carolina the
  • 00:49:59
    shirts are entirely made in the
  • 00:50:01
    Carolinas with a short and completely
  • 00:50:02
    trackable supply chain from the cotton
  • 00:50:04
    farmer to The Cutting and sewing to the
  • 00:50:06
    printing and dying honestly you might
  • 00:50:08
    already have plenty of shirts and that's
  • 00:50:10
    good great even but if you're looking
  • 00:50:12
    for a nice shirt to wear I think these
  • 00:50:14
    are pretty great shirts fully cotton no
  • 00:50:17
    plastic featuring art from margarite
  • 00:50:19
    Cutler and made by people who are
  • 00:50:20
    actually paid a decent wage right here
  • 00:50:22
    in the US and if you're looking to make
  • 00:50:24
    your own shirts let me suggest TM
  • 00:50:26
    designs love those guys and also our
  • 00:50:29
    partners ethics merch links down below
  • 00:50:32
    and we just wanted to give a quick shout
  • 00:50:33
    out to nice find wholesale if you're in
  • 00:50:36
    the Chicagoland area and you're looking
  • 00:50:37
    for a liquidation wholesaler this is the
  • 00:50:40
    spot look at how many boxes they have
  • 00:50:42
    look at all the neat stuff we climbed
  • 00:50:44
    around all over the place we got our
  • 00:50:46
    sticky little fingerprints on the boxes
  • 00:50:47
    Raleigh got stuck inside one for hours
  • 00:50:50
    could find they find me I wasn't making
  • 00:50:51
    a sound though for the first time ever I
  • 00:50:53
    felt free yeah must and I owe it to nice
  • 00:50:55
    fine wholesalers and they've got a
  • 00:50:57
    YouTube page so check out their YouTube
  • 00:50:59
    page give them a like and a subscribe
  • 00:51:01
    for all your liquidation wholesale needs
  • 00:51:03
    check out nice find wholesale and of
  • 00:51:06
    course thank you so much to The Experts
  • 00:51:08
    and reverse Logistics gurus we talk to
  • 00:51:10
    while making this episode I'm talking
  • 00:51:12
    about Christian pillar from pollen
  • 00:51:14
    returns Brandon dupy a super duper guy
  • 00:51:16
    and the owner of backtrack I'm talking
  • 00:51:18
    about Jordan McBain from McBain
  • 00:51:20
    recoveries and I'm talking about Danny
  • 00:51:22
    Gonzalez from
  • 00:51:26
    thank you so much and if you're still
  • 00:51:28
    starving for Content we got a newsletter
  • 00:51:31
    baby it's written by climate Town writer
  • 00:51:33
    director Matt Nelson and me that's a lot
  • 00:51:36
    like these episodes except written out
  • 00:51:38
    and then sent to you in your email
  • 00:51:40
    address and of course we got a great
  • 00:51:42
    podcast called the climate deniers
  • 00:51:44
    Playbook featuring me and my childhood
  • 00:51:46
    friend/ Daily Show writer Nicole Conlin
  • 00:51:49
    and executive produced by Ben bolt we
  • 00:51:51
    put an insane amount of work into every
  • 00:51:53
    single episode it's really quite
  • 00:51:54
    something so I encourage you to check
  • 00:51:56
    check it out if you feel like it all
  • 00:51:58
    right that's actually the end of the
  • 00:52:00
    whole thing links in the bio to
  • 00:52:01
    everything and as always
  • 00:52:10
    okay okay I have not tried
  • 00:52:15
    marijuana uh I have never used it at any
  • 00:52:18
    time
  • 00:52:19
    [Applause]
  • 00:52:22
    [Music]
  • 00:52:25
    [Applause]
  • 00:52:28
    [Music]
  • 00:52:30
    [Applause]
  • 00:52:31
    [Music]
  • 00:52:34
    [Applause]
  • 00:52:36
    [Music]
  • 00:52:38
    did you hear that goodbye
Etiquetas
  • online shopping
  • affald
  • gratis returnering
  • miljø
  • forbrugeradfærd
  • liquidation centre
  • returpolitik
  • overproduktion
  • bæredygtighed
  • kvalitet vs kvantitet