00:00:00
hello friends and welcome to the world
00:00:02
of soft skills with me rich are here on
00:00:04
Turtles point well this particular
00:00:06
module is to give you an overview of
00:00:09
what soft skills is going to be all
00:00:11
about and you will be better prepared to
00:00:13
understand the rest of the modules under
00:00:15
this particular segment of soft skills
00:00:18
well I'm excited to teach you on soft
00:00:20
skills because this is one of my
00:00:22
favourite topics and something that I
00:00:24
genuinely enjoy training people on soft
00:00:27
skills is the need of the hour and we
00:00:29
need to understand as an individual and
00:00:31
as well as as an organization the
00:00:34
importance of soft skills in our lives
00:00:37
well let's take a look at the agenda for
00:00:39
us today here in this particular module
00:00:42
on soft skills overview we will talk
00:00:44
about the meaning of soft skills hot
00:00:47
skills versus soft skills soft skills
00:00:49
which the employees look for while they
00:00:51
are hiring people well certain benefits
00:00:53
of soft skills to the organization as
00:00:56
well as to the individual well the
00:01:00
significance and the importance of soft
00:01:02
skills is something which I cannot give
00:01:04
you more information on because it's
00:01:06
something which is so basic to our
00:01:08
day-to-day living well soft skills is to
00:01:11
referring to a cluster of personal
00:01:13
qualities your habits your attitude and
00:01:16
social graces that make someone a good
00:01:19
employee and compatible to work with
00:01:21
well it's nothing but your personal you
00:01:25
know your qualities that people really
00:01:27
are attracted to you on it's something
00:01:29
which is something as basic and simple
00:01:31
as your interpersonal skills how you
00:01:34
behave with people your mannerisms your
00:01:36
courtesies all of these things are so
00:01:39
important in today's competitive world
00:01:42
that we are living in well what is the
00:01:45
difference between hard skills and soft
00:01:48
skills your hard skills my dear friends
00:01:50
is your technical or the domain
00:01:52
knowledge or your functionality
00:01:54
knowledge that helps you to get a job
00:01:57
however to stay in the job you need your
00:02:01
soft skills well nowadays more and more
00:02:04
companies are switching from hard skills
00:02:07
to soft skills while they are hiring
00:02:09
people to work for their company the
00:02:12
simple reason
00:02:13
being that soft skills has gained more
00:02:16
and more advantage over hot skills so
00:02:21
what exactly is good soft skills a good
00:02:23
soft skills will help you to stand out
00:02:25
in a crowd of mediocrity well it's as
00:02:28
simple as that
00:02:29
somebody who's trained in soft skills
00:02:31
and has a good behavior and a good
00:02:34
nature will definitely stand out from
00:02:36
the crowd
00:02:37
rather than a person who has all the
00:02:39
technical knowledge but doesn't know how
00:02:41
to speak and communicate with people now
00:02:44
that's the sense and the world of soft
00:02:47
skills which I'm gonna introduce you to
00:02:50
well what happens if you do not possess
00:02:52
soft skills now there can be pretty bad
00:02:55
repercussions if you do not follow or
00:02:58
possess these soft skills let's take a
00:03:00
look at them you have a lack of
00:03:02
satisfaction in your day-to-day life you
00:03:05
have less or no respect in the society
00:03:08
poor influence in groups lack of
00:03:11
appreciation and lack of recognition
00:03:13
which can be such a disaster and
00:03:16
criticism in all levels of life well
00:03:19
fear not because we are here to teach
00:03:21
you on how do you possess all the soft
00:03:23
skills possible to make you a likeable
00:03:26
person in the society
00:03:28
now friends there are certain myths
00:03:31
around soft skills let's take a look at
00:03:33
them the first one is women are better
00:03:36
at soft skills
00:03:37
well I truly definitely do not believe
00:03:40
that it's not just women oriented soft
00:03:43
skills it's no gender soft skills so any
00:03:46
man here on this earth can also possess
00:03:49
soft skills so it's not something which
00:03:51
is only gender oriented soft skills can
00:03:55
be learned and practiced by both men and
00:03:57
women the second one is it's too
00:04:00
difficult to learn well let me give you
00:04:02
a little view on this that hard skills
00:04:05
are much harder to learn soft skills are
00:04:08
very easy and something which is so
00:04:10
basic that it you do not have to learn
00:04:13
at it basically where do I start well
00:04:16
there is no time to start you can start
00:04:19
right now while listening to us on how
00:04:21
do you build your soft skills I need to
00:04:24
certify myself on soft skills well not
00:04:27
really
00:04:27
but it is always an added advantage if
00:04:29
you are certified as a soft skills
00:04:31
person it definitely gives you that edge
00:04:34
over the others
00:04:36
now personal attributes which will help
00:04:39
to you know people looking for in terms
00:04:41
of your soft skills many people look for
00:04:45
honesty your interpersonal skills how do
00:04:47
you build rapport communicate with
00:04:49
people your integrity honesty dedication
00:04:52
persistence and also your manners your
00:04:55
etiquette bring it out all those
00:04:57
courtesies of yours your ethics your
00:04:59
persistence your pride in work good
00:05:03
listener
00:05:03
all of these and many many more are the
00:05:07
personal attributes which are a part of
00:05:09
soft skills of which people look for and
00:05:11
like about a person when they have all
00:05:14
of these and many more qualities well
00:05:18
there are many many benefits of soft
00:05:21
skills to organizations as well as
00:05:23
individuals right now let's take a look
00:05:25
at what are the benefits of soft skills
00:05:27
to organizations well organizations when
00:05:30
they have people with soft skills they
00:05:32
will have increased credibility with the
00:05:34
customers they will also have greater
00:05:36
increased customer satisfaction they
00:05:40
will have better and more productive
00:05:42
employees out service the competition so
00:05:45
they will definitely gain an edge over
00:05:46
the competition increase employee rate
00:05:49
of interest also strong team and good
00:05:53
leadership team is what you can imagine
00:05:56
by people having soft skills
00:05:58
demonstrated dedication to customer
00:06:00
service as well as support measurable
00:06:03
results and improvements and last but
00:06:05
not the least incentives rewards and
00:06:07
challenges for employees well as an
00:06:10
organization all of these things is
00:06:12
definitely what you will gain for once
00:06:15
you undergo a soft skills program or
00:06:18
rather when your employees are trained
00:06:21
under soft skills these are the benefits
00:06:23
from an organization point of view now
00:06:26
let's take a look at what are the
00:06:27
benefits from an individual point of
00:06:29
view well as an individual you can
00:06:31
definitely benefit from soft skills by
00:06:33
getting recognition from the industry
00:06:36
the employer and the peers you also get
00:06:38
many many more different
00:06:40
challenging employee opportunities
00:06:43
promotions and advanced opportunities is
00:06:46
what comes your way
00:06:47
increase ability to perform on the job
00:06:50
you also get increased responsibilities
00:06:52
people are likely to give you more and
00:06:55
more
00:06:55
you know accountability and ownership at
00:06:57
work lifelong credential is something
00:07:00
that comes your way
00:07:01
professional accomplishment you reach
00:07:03
out and achieve success as much as you
00:07:06
can because you are somebody who's so
00:07:08
likeable by the people you also tend to
00:07:11
become a good enterpreneur Pressman and
00:07:13
definitely public sector executives so
00:07:17
these are all benefits which a person
00:07:19
can have once he or she understands what
00:07:22
soft skills are and imbibes it in his or
00:07:25
her day to day life well friends that
00:07:29
brings us to the end of soft skills
00:07:32
overview I hope you have understood a
00:07:34
little bit on what soft skills are all
00:07:36
about do not worry because all the
00:07:39
modules which are going to follow now
00:07:41
will definitely give you so much more
00:07:43
idea on how to imbibe soft skills which
00:07:46
is the need of the hour thank you very
00:07:48
much for watching many many more videos
00:07:51
coming your way keep watching us thank
00:07:53
you once again