The Key to Bridging Generational Gaps | Simon Sinek

00:03:58
https://www.youtube.com/watch?v=6Pome0hOkqo

Summary

TLDRThis video discusses the generational differences influenced by major technological advancements like smartphones and social media, highlighting their profound impact on how different generations operate in the world. It stresses the importance of empathy in intergenerational relationships to understand varied worldviews. The youngest generation, growing up with social media, faces unprecedented anxiety and loneliness, and relies on devices that contribute to these issues. Solutions include banning phones in meetings to foster interpersonal relationships and increase trust, as well as encouraging handwritten notes to enhance problem-solving skills. The video underlines that senior employees should also engage actively by minimizing phone reliance during meetings and creating environments that show younger generations alternative ways of working.

Takeaways

  • 📱 Generational differences in tech use shape worldviews.
  • 🔗 Empathy bridges understanding across generations.
  • 🌐 Young generation experiences social media-led anxiety.
  • 📵 Banning phones in meetings boosts trust and focus.
  • 📝 Handwritten notes enhance problem-solving.
  • 👥 Seniors should actively engage without phones.
  • 🌱 Foster environments that show real connections.
  • 📸 Instagram paradox: Happy images, real insecurities.
  • 🚪 Open door policies require proactive engagement.
  • 📈 Encourage interactions that go beyond screens.

Timeline

  • 00:00:00 - 00:03:58

    The video discusses the profound impact of major world events and technology shifts, such as 9/11 and the advent of smartphones, on generational worldviews. It highlights the normal cycle of generational criticism, emphasizing the importance of empathy in bridging differences. The youngest generation, grown up with social media, faces unprecedented levels of anxiety and loneliness, often turning to technology for solace. The speaker suggests fostering environments that encourage personal interaction, like banning phones in meetings, to build trust and improve problem-solving skills. Notably, older people tend to be less reliant on phones than younger ones. Ultimately, empathy can help bridge the gap, as younger generations often have an outward appearance of confidence masking real insecurities.

Mind Map

Video Q&A

  • What are generational differences in technology use?

    Generational differences are reflected in how different age groups use and interact with technology, like smartphones and social media.

  • How does intergenerational empathy help in the workplace?

    Empathy helps by fostering understanding and communication between different generations, improving relationships and collaboration.

  • What is the main challenge for the youngest generation regarding technology?

    The youngest generation faces unprecedented levels of anxiety and loneliness, partly due to reliance on social media and smartphones.

  • How can workplaces address issues caused by technology?

    Implementing no-phone meeting policies can improve trust and focus in the workplace.

  • What is a proposed solution to improve problem-solving skills?

    Encouraging handwritten note-taking rather than typing during meetings as it enhances problem-solving abilities.

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  • 00:00:00
    if you look at the sort of major shifts
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    in world events or technology over the
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    decades September
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    11th smartphones internet computers of
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    course it has a profound impact on on
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    our world view and how we operate in the
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    in the world so there are absolutely are
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    generational differences now are there
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    things that are the same of course we're
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    still human beings and I think one of
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    the things that we get wrong and it's
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    normal is the older Generations
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    criticize the younger generations and
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    the younger Generations criticize the
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    older Generations right they're stuck in
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    the mud they want to change and break
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    everything and the truth is probably
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    somewhere in between and the thing that
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    makes intergenerational work work is
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    empathy which is just trying to
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    understand the things that were going on
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    in their lives that give them the
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    worldview that they have right so this
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    youngest generation is the first
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    generation to grow up with social media
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    in normal in their lives um just as as
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    side the best definition of Instagram I
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    ever heard is happy pictures of an
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    unhappy people um um so the point is is
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    they' grown up being shown a vision of
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    the world that they're trying very hard
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    to conform to massive amounts of
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    insecurity right Mass amounts of
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    uncertainty Mass amounts of loneliness
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    this generation is suffering anxiety and
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    loneliness on unprecedented levels um
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    and they're turning to the very devices
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    that are making
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    them sick for salvation we have to
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    consider that and so the question is
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    well how do we help them screaming and
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    yelling at them is not going to work but
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    putting them in environment
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    that show them what other what different
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    looks like is remarkable so for example
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    um I mean if you had my ideal World
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    which I'm never going to get this but I
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    would ban phones in in offices right
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    because I want people to talk I want a
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    foster relationship you can tell the
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    generation of people if you walk through
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    your offices you can tell what the
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    generation somebody is if somebody's a
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    little older their phone is over here by
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    their computer if somebody's a little
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    younger it's a right here and somebody's
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    entry level their phone is face up in
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    between their hands while they're typing
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    walk
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    JC right you go to somebody all like
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    where's your phone like I I think it's
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    in my I don't know I think it's in my
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    bag
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    right um but at the very minimum try
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    this okay ban cell phones in
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    meetings
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    fanom ban just just in meetings just in
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    conference room right just just B put
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    little Cubbies outside the offices if
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    you want uh the the conference rooms had
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    you real to go crazy no computers inside
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    meetings either and this data on this
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    which people who take notes on computers
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    actually don't develop problem solving
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    where people who write notes with hand a
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    have better problem solving ability
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    because you have to discern what's
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    important what's not important as
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    opposed of typing
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    everything but at the very minimum ban
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    farms and a couple of companies that
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    have taken me up on the challenge I've
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    followed up I
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    said and they said they noticed two
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    things happen trust increased amongst
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    their employees trust increased them
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    with their clients because when they
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    were in the meetings they were fully
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    present with each other they were
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    listening to each other and by the way
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    the worst offenders are usually the the
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    senior people cuz they're so busy
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    right if something's really important
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    someone will look into the meeting and
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    take you out or give you a note old
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    school fright is it's that but but but
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    help them see what life is like without
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    the phone and they'll learn to like
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    it so empathy goes a long wayy goes a
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    long way and remember they sound tough
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    cuz they come from an Instagram world
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    where they're good at cating and
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    presenting
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    right and they sound like I have all the
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    answers and in reality there's a lot of
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    uncertainty and a lot of insecurity and
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    we say things like my door is always
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    open you're assuming they have the
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    courage to walk in so we have to go to
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    them more more than than we had to when
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    we were younger different generation
Tags
  • Generational Differences
  • Empathy
  • Technology
  • Smartphones
  • Social Media
  • Anxiety
  • Loneliness
  • Trust
  • Workplace
  • Interpersonal Relationships