Apa itu PBX?

00:04:10
https://www.youtube.com/watch?v=vQFdgmFFFgg

Summary

TLDRThe video provides an overview of PBX (Private Branch Exchange), a telecommunication system that enables internal and external communication within a company. It explains how PBX allows employees to communicate through extension numbers and manages calls to and from the public telephone network. The video also highlights different types of PBX systems, including traditional, IP, and cloud-based PBX, discussing their features and suitability for various business needs. Overall, PBX is essential for efficient communication in organizations.

Takeaways

  • 📞 PBX stands for Private Branch Exchange.
  • 🔄 PBX facilitates internal communication using extension numbers.
  • 🌐 PBX connects to the public telephone network for external calls.
  • 💼 Different types of PBX suit various organizational needs.
  • 📡 Traditional PBX focuses on call handling, while IP PBX offers advanced features.
  • ☁️ Cloud PBX eliminates the need for hardware.
  • 💰 PBX helps minimize communication costs for companies.
  • 🔗 IP PBX allows for third-party integrations and unified communication.

Timeline

  • 00:00:00 - 00:04:10

    The video introduces PBX (Private Branch Exchange), a telecommunication system that allows internal communication among employees in a company. It explains how PBX works by assigning extension numbers to phones, enabling employees to call each other efficiently. The PBX serves as a central server for managing both internal and external calls, connecting the company to the public telephone network. It highlights the importance of PBX in facilitating communication with clients and suppliers while ensuring cost-effectiveness. The video also discusses various types of PBX systems, including traditional PBX, IP PBX, and cloud-based PBX, each suited for different organizational needs and technological capabilities.

Mind Map

Video Q&A

  • What does PBX stand for?

    PBX stands for Private Branch Exchange.

  • How does PBX work for internal calls?

    PBX allows employees to call each other using extension numbers, routing calls internally.

  • What is the main function of PBX?

    The main function of PBX is to manage internal and external telephone calls for a company.

  • What types of PBX are there?

    There are traditional PBX, IP PBX, and cloud-based PBX.

  • How does PBX handle external calls?

    PBX connects to the public telephone network to manage outgoing and incoming external calls.

  • What are the benefits of using PBX?

    PBX ensures efficient communication and minimizes costs for the company.

  • Can PBX systems integrate with third-party applications?

    Yes, IP PBX and cloud PBX offer more sophisticated features and integration possibilities.

  • What is the difference between traditional PBX and IP PBX?

    Traditional PBX focuses on call handling, while IP PBX offers advanced features like unified communication.

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  • 00:00:00
    hello everyone Welcome again to the digital guru channel. On this occasion I
  • 00:00:09
    will discuss about what is pbx pbx itself is an abbreviation or acronym for private
  • 00:00:17
    plane exchange private which means telecommunication equipment that serves a company
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    exclusively where pbx allows employees of a company to communicate
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    with each other. Here I will give an example of how a pbx works in handling
  • 00:00:35
    internal calls. Let's say we have a company of 12 employees and we
  • 00:00:42
    need to be able to make calls to one of our co-workers. The first thing we might
  • 00:00:48
    think of is to install a telephone. for everyone it's not wrong
  • 00:00:53
    but it's not enough to ensure that employees can call each other we should
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    all call to the pbx and assign each phone with an extension number
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    this way When you try to call one of your colleagues and dial the number the duck will
  • 00:01:12
    make the call between you and the appropriate destination extension after the interconnection is complete the phone
  • 00:01:18
    will ring and you can start talking that's how a pbx allows internal calls
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    at the enterprise level branch is a multi station system that allows
  • 00:01:30
    shared use of a central office telephone line this means a pbx is possible between branches of a company
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    can communicate with each other the exchange reflects its main function which is to
  • 00:01:44
    divert telephone calls internally and externally the PBX serves as a central server
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    for the company's telephone system primarily in doing two things establishing
  • 00:01:56
    internal calls among co-workers and managing external calls for the company at
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    the same time To run our business we also need to talk to clients, suppliers or other people
  • 00:02:07
    outside the company to handle external calls. We also need to connect the PBX
  • 00:02:13
    to the public telephone network through established telephone lines. an from a service provider with
  • 00:02:19
    a phone number for the company in this way When someone in the company makes
  • 00:02:24
    an outgoing call for example trying to call the client this call will first reach the pbx the pbx
  • 00:02:31
    will send it over the phone line to the public telephone network and finally reach
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    the client meanwhile when someone calls call company will come from
  • 00:02:43
    public network via telephone line then to pbx and pbx will send this call according to
  • 00:02:49
    predefined rules for example to certain group or Interactive voice response
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    or even certain extension number pbx will manage all incoming and outgoing calls
  • 00:03:03
    to ensure that external communication can run smoothly efficiently and cost
  • 00:03:09
    is minimal for the company There are many types of wbx from a technological perspective for example
  • 00:03:17
    traditional PBX that works with Ip Phone lines pbx which can run calls over the
  • 00:03:23
    internet there are also marine PBX which is deployed entirely in Cloud and no longer comes
  • 00:03:29
    with any hardware. Different types of PBX suit different organizations depending on
  • 00:03:36
    infrastructure status, working method, business model and scale, so traditional PBX mainly focuses
  • 00:03:44
    on call speaking while IP PBX and Egg PBX offer more features. sophisticated technology
  • 00:03:51
    such as Ussy or unified communication and has more possibilities for
  • 00:03:58
    third party integration, so many explanation videos about PBX, I hope the knowledge
  • 00:04:05
    is useful. Thank you very much for watching us meet again in the next videos.
Tags
  • PBX
  • Private Branch Exchange
  • telecommunication
  • internal calls
  • external calls
  • IP PBX
  • cloud PBX
  • communication system
  • business
  • telephone network