Communicating on Social Media

00:11:15
https://www.youtube.com/watch?v=D0b7UkEWTzU

Summary

TLDRThe video discusses the powerful impact of social media on personal and professional life. It starts with a cautionary tale of Justine, who tweeted a racially insensitive joke, leading to massive backlash and job loss. The video delves into how employers use social media to vet job candidates, noting that over half find red flags that can affect hiring decisions. Further, current employees are also scrutinized online, with many facing discipline or termination due to social media activity. Examples illustrate both the negative consequences of poorly considered posts and the positive potential for career advancement when social media is used wisely. The key takeaways highlight the importance of maintaining a responsible and active social media presence, paying attention to the details in posts, and being intentional with online interactions.

Takeaways

  • 📱 Social media can profoundly impact your life, both positively and negatively.
  • 📈 Employers use social media to screen candidates and monitor employees.
  • 🚨 Over half of hiring managers find social media red flags that influence hiring decisions.
  • ❌ Posting inappropriate content can lead to job loss or disciplinary actions.
  • 🎤 Justin Bieber's career launched from a YouTube video, showcasing social media's potential.
  • 🕵️‍♀️ Likes and shares are seen as personal statements and can affect your career.
  • 🔍 Be cautious about background details in shared photos to avoid confidentiality breaches.
  • 👥 Engaging with industry leaders online can open career opportunities.
  • 👤 Being invisible on social media can be detrimental for job prospects.
  • 📝 Manage your online presence intentionally to showcase talents and interests.

Timeline

  • 00:00:00 - 00:05:00

    The speaker reflects on how people typically spend a one-hour layover doing activities like browsing social media. A woman named Justine utilized social media for entertainment during her layover and tweeted some thoughtless messages. Her post about AIDS became highly contentious, resulting in her losing her job as a Senior Director of Corporate Communications. The speaker emphasizes how a single social media post can significantly impact one's life and career. They highlight that hiring managers often use social media to screen potential candidates, which can lead to negative consequences if inappropriate content is found.

  • 00:05:00 - 00:11:15

    The speaker offers examples of social media posts leading to job dismissal, such as a woman fired for breaching confidentiality by posting an unannounced client deal and employees terminated for liking a rival political candidate's Facebook page, which can reflect poorly on their loyalty. Companies may provide social media guidelines to help employees understand appropriate online conduct. Conversely, social media can positively impact careers, as shown with Justin Bieber's fame arising from YouTube and a woman securing a job through insightful engagement on social media. Lastly, the speaker provides key takeaways for maintaining a beneficial online presence: be visible but careful about posts, likes, and showcasing talent.

Mind Map

Video Q&A

  • What happened to Justine after her tweet during the layover?

    Justine faced backlash on social media and lost her job due to an insensitive tweet she posted during a layover.

  • How do employers use social media in hiring and employment decisions?

    Employers use social media to screen potential job candidates and monitor current employees, looking for any red flags.

  • What are the potential risks of using social media for employed individuals?

    Social media can lead to disciplinary actions or even job loss if employees post inappropriate content or breach confidentiality.

  • Can a post on social media help advance one's career?

    Yes, social media can showcase talents and passions, leading to unexpected career opportunities.

  • Why can being invisible on social media be detrimental?

    Being invisible on social media can be seen as a negative by employers, who may prefer candidates with a visible online presence.

  • What should people be cautious about when posting photos related to work on social media?

    People should ensure no confidential or inappropriate information is visible in the background before posting work-related photos.

  • How can interacting on social media positively impact one's career?

    Interacting and engaging with relevant content and industry leaders can lead to potential job opportunities and networking connections.

  • What are the key takeaways for managing social media presence?

    Maintain an online presence, be aware of what you post, make statements with likes, showcase talents, and engage in conversations.

  • How was Justin Bieber discovered?

    Justin Bieber was discovered by his manager on YouTube after posting a cover song.

  • What example was given of a negative outcome due to social media activity?

    An employee was fired for leaking confidential information in a photo posted on social media.

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  • 00:00:00
    [MUSIC]
  • 00:00:06
    How many of you all have ever had a one hour lay over?
  • 00:00:14
    So during this one hour layover, it's hard to sit down and get a formal mail.
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    It's hard to pull out your computer to doing work.
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    It's hard to take a nap.
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    So what do most people turn to?
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    Social media.
  • 00:00:29
    So this is exactly what Justine did during her lay over from London to South Africa.
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    She turned to social media to entertain he.
  • 00:00:38
    First she tweeted about the guy in first class who decided not to worry
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    a deodorant.
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    Highlighting they do not have enough money to buy deodorant, she got no responses.
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    Next, she tweeted about the cucumber sandwich and
  • 00:00:52
    how cold it was for her sensitive teeth, no responses.
  • 00:00:58
    So she took to social media one more time.
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    With her 170 followers, she tweeted going to Africa hope I don't get AIDS.
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    Just kidding, I'm white.
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    She had 30 minutes left of her lay over, she sporadically chat and no responses.
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    She wasn't too surprised given the fact that she only had 170 followers.
  • 00:01:21
    She boarded her plane for her 11 hour flight to South Africa.
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    And when she landed, things were drastically different.
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    She landed to people tweeting about the fact that,
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    this would be bad when she lands.
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    She landed to people tweeting about, you're getting fired.
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    She landed to people tweeting even companies
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    about using this as marketing materials.
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    Next time you get on a plane, make sure that you have Gogo Wi Fi.
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    So you can check social media more often.
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    Justine was a Senior Director of Corporate Communications.
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    So you all may be thinking this can't happen to you, but it happened to her.
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    This is showing over time how Justine was searched on Google.
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    Overnight her life was changed and she was fired from her dream job.
  • 00:02:12
    So today we're going to talk to you about how one post can impact your life,
  • 00:02:17
    how one post can ruin your life, how one post can make your life.
  • 00:02:21
    And first of course we are going to talk about how one post can impact your life.
  • 00:02:25
    >> So what do we actually mean by one post can impact your life and
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    why should you care go into the workplace?.
  • 00:02:31
    We're going to go through a few stats from a Career Builder survey
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    of over 2,000 current active hiring managers in the US.
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    So to kick us off, more than half of hiring managers
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    have found social media red flags as a reason to not extend you a job offer.
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    So are you focusing on your resume, your cover letter, maybe that elusive personal
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    recommendation, maybe your social media is hiding in the background and
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    putting you in some hot water.
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    Let's say you make it through that gauntlet, you've dodged all the bullets,
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    you've got the job, congratulations.
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    Are you safe?
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    Afraid not.
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    Again, more than half of firms are using social media to research current
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    employees.
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    But what does that actually mean?
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    Well, social media can take many forms.
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    It's a pretty loose term.
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    You may be thinking of your Instagram, your Facebook,
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    of course, but think more than medium blog post you liked.
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    That comment you made on a podcast or your LinkedIn profile.
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    Social media can take many forms, and they can all affect you.
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    But again, maybe you're thinking so what, my job's 9:00 to 5:00,
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    it doesn't matter what I'm doing at the weekend, what I'm posting.
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    Surely it's a free country.
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    Well true, but more than a third of employers have disciplined or
  • 00:03:43
    fired someone because of current social media activity.
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    And these are not big celebrity showcase moments.
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    These are everyday people doing everyday things, but
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    you may be shocked that I've got them in trouble.
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    And Chimel walk you through some examples.
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    So you may be thinking now honestly Chris, I don't even like social media.
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    Should I just delete everything?
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    It's a nice idea.
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    But unfortunately, the worst number of all is 57% of firm's
  • 00:04:09
    actually find it worse if you're invisible.
  • 00:04:12
    >> [LAUGH] >> I know, so what should do?
  • 00:04:16
    Well, honestly before we get to the solutions,
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    right now just think these are not small numbers.
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    Clearly your current employers, potential employers are very well vast in social
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    media, and they suddenly use it to evaluate you in the hiring process,
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    in your current reviews, and you could even be fight for it.
  • 00:04:34
    So right now Chin is going to walk us through some examples of how one post can
  • 00:04:38
    truly ruin your career.
  • 00:04:44
    >> Now you maybe wondering, okay, so I have to maintain a social media presence
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    so that I'm not invisible, but this is just so risky.
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    What are some of the reflects that I should avoid?
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    I don't want to end up as one of the 34% who got fired or
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    who got disciplined because of some social media effects.
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    What are the things that I should look out for?
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    So here I'm going to give you two real life examples that will hopefully set you
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    thinking.
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    Here is an example of a picture posted by a social media user that got her fired.
  • 00:05:17
    Can anyone guess why?
  • 00:05:24
    >> Drinking?
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    >> Right, okay, so there's actually no breaking of the law.
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    There's nothing clearly out of place except for this little detail over here.
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    So the social media user had been to a cocktail party celebrating the closure of
  • 00:05:40
    a major deal with a new client.
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    The cocktail party was being held at the premises of the new client, and
  • 00:05:45
    that's its logo you can see all there.
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    And then she posted a picture on social media.
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    But she posted it before the deal was meant to be announced.
  • 00:05:55
    >> Mm-hm. >> In so doing,
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    she breached confidentiality clauses and she got fired as a result.
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    The big takeaway here is that you've got to be hyper aware of everything that
  • 00:06:06
    you're posting, check and recheck your post.
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    Especially pictures, make sure that everything in the foreground and
  • 00:06:13
    the background are all appropriate before you hit that post button.
  • 00:06:20
    Next example.
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    This is Sheriff B J Roberts from Hampton, Virginia.
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    In 2009, he fired a man named Bobby Bland and
  • 00:06:28
    four of his co workers from the sheriff's department.
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    Why?
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    Because in 2009, when he was running for re-election,
  • 00:06:36
    the five of them went to like the Facebook page of this major, Mr.
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    Jim Davis, who was his main rival during the election campaign.
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    So it turns out Mr.
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    Roberts won the election and he promptly fired the five of them.
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    Citing budgetary constraints, dissatisfaction with performance, and
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    a general lack of harmony and efficiency in the sheriff's department.
  • 00:06:58
    >> [LAUGH] >> So
  • 00:07:01
    while you may not agree with what Mr. Roberts has done,
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    the bigger takeaway here is that you make statements with your likes.
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    In the social media space any activity that you perform can and will be construed
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    as your personal statements of position and they can affect your career.
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    So if your company or your prospective company are cautious,
  • 00:07:22
    they are likely to have drawn up detailed social media guidelines
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    to tell you to tell employees what they should or should not do on social media.
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    So be sure to look up those guidelines and whether your company has them.
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    And above all, remember that you make statements with your likes.
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    But it is not all gloom and doom.
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    I will now hand over to Haley who will talk about how one post can also make your
  • 00:07:43
    career.
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    >> So I will also share two examples of how a post can make your career.
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    How many people know who this is?
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    Yet not many people know that he was discovered on social media.
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    In 2007 Justin Bieber took and
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    shared one of his covers to another artist on YouTube.
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    His manager was scrolling through YouTube looking at different videos and
  • 00:08:14
    came across this video.
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    He was so impressed with Justin's voice.
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    He spent the rest of the day going through the rest of the content that Justin had
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    shared on YouTube and fell in love.
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    He quickly set up a meeting between Justin Bieber and Usher, and
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    the rest was history.
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    This is the highlight the fact that sharing your interest and your passions on
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    social media can help make a career that you're not even trying to have yet.
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    You never know who your audience is, and
  • 00:08:45
    who's out there looking for a new opportunity for you.
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    However, if you are thinking, I don't have any artistic talent or something that
  • 00:08:54
    I can showcase on social media, there is other ways to also make your career.
  • 00:08:58
    Suzanne had follow a VP of a large company multiple years ago.
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    She started liking some of the posts that he made,
  • 00:09:07
    responding to his interactions, really interesting and like his company and
  • 00:09:11
    the strategies that he was putting in place.
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    This one tweet set her off on a completely new trajectory.
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    He had just mentioned the fact that he had started yamming,
  • 00:09:23
    yammering on a social media platform.
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    However, while everyone else was praising the fact of him taking this new step,
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    she made the interesting comment of, she's tried this before and not everyone yams.
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    He was interested in how honest she was, and
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    started to look more into her background.
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    He looked through her social media, tweets, and
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    saw that she was really good at bringing community together.
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    He offered her a job as Director of Community Engagement,
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    and the rest was history.
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    This highlights that even if it's not content that you're creating, but
  • 00:09:57
    just responding to other people's content that you're passionate about
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    can highlight opportunities to get involved in a career
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    that you otherwise would not have dreamed of.
  • 00:10:06
    So now Chris is going to highlight some of the takeaways.
  • 00:10:12
    >> So as Haley and Chin pass out our handout,
  • 00:10:14
    if we should see five key takeaways as long as a social media checklist,
  • 00:10:18
    which will encourage you to use this thanksgiving to scrub.
  • 00:10:21
    >> [LAUGH] >> So
  • 00:10:23
    make sure everything online is relevant how you want to be seen.
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    But the key takeaways, one, have a social media presence, as we've discussed,
  • 00:10:31
    being invisible is not a solution here.
  • 00:10:33
    Two, be hyper-aware of everything you post even the smallest background detail
  • 00:10:38
    can really make a break.
  • 00:10:41
    Number three, you really make statements with your likes.
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    It's important to be intentional about everything you like and share online.
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    Number four, post content that really showcases your talent.
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    You'd be surprised how far this can take you.
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    And number five, simply strike up conversations about your interests.
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    You really have no idea where they can lead to.
  • 00:11:02
    So remember, one post can impact your career,
  • 00:11:04
    one post could make your career and one post can ruin your career.
  • 00:11:08
    We're now open for questions.
  • 00:11:09
    [MUSIC]
Tags
  • social media
  • career impact
  • online presence
  • job loss
  • networking
  • employers
  • privacy
  • opportunity
  • responsibility
  • engagement