Conversation At The Hotel | Between Receptionist and Guest | Adrija Biswas

00:04:10
https://www.youtube.com/watch?v=rgVccetJxAw

الملخص

TLDRThe video features a dialogue between a guest at the Royal Grand Hotel and hotel staff. The guest in room 301 reports a malfunctioning air conditioning unit and the absence of a TV remote. The staff assures the guest that they will send help promptly. The guest then orders lunch, requesting vegetable noodles and chili chicken, opting for room service before 1:00 p.m. Additionally, the guest apologizes for accidentally breaking a glass in the room, offering to pay for it, but the staff insists it's no problem. The video concludes with an invitation for viewers to answer a question about the guest's room number in the comments and encourages them to like, subscribe, and share the video.

الوجبات الجاهزة

  • 🏨 The guest is staying in room 301.
  • ❄️ The AC is not functioning properly.
  • 📺 Missing TV remote leads to boredom.
  • 🍜 Guest orders veg noodles and chili chicken.
  • ⏰ Lunch requested before 1:00 p.m.
  • 💔 The guest accidentally broke a glass.
  • 🧹 A cleaner will come to the room to fix the issue.
  • 📞 Hotel staff provides prompt assistance.
  • 💸 Guest insists on paying for the broken glass, shows responsibility.
  • 👍 Viewers are encouraged to like and subscribe for more content.

الجدول الزمني

  • 00:00:00 - 00:04:10

    The guest at Royal Grand Hotel, room 301, reports a malfunctioning AC and missing TV remote to housekeeping, expressing urgency due to the heat. The staff apologizes and assures prompt assistance. Additionally, the guest places a lunch order for veg noodles and chili chicken with room service, requesting delivery before 1:00 p.m. Later, the guest apologizes for accidentally breaking a glass, offering to cover the cost, but the staff reassures her it’s no issue and sends a cleaner instead. The video wraps up with a question for viewers about the room number and encourages engagement with the channel.

الخريطة الذهنية

فيديو أسئلة وأجوبة

  • What room number is the guest in?

    Room number 301.

  • What issue did the guest report regarding the air conditioning?

    The AC is not working properly.

  • What did the guest order for lunch?

    One plate of veg noodles and one plate of chili chicken.

  • What time did the guest request their lunch?

    Before 1:00 p.m.

  • What did the guest break in the hotel?

    A glass.

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الترجمات
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التمرير التلقائي:
  • 00:00:00
    [Music]
  • 00:00:12
    good morning from Royal Grand Hotel good
  • 00:00:15
    morning I'm from room number
  • 00:00:17
    301 yes ma'am how can I help you the AC
  • 00:00:21
    in our room is not working properly
  • 00:00:24
    please send someone
  • 00:00:26
    here oh we are so sorry ma'am I'm
  • 00:00:30
    informing the housekeeping staff right
  • 00:00:33
    away please do it quickly it's too hot
  • 00:00:36
    here we cannot tolerate it
  • 00:00:39
    anymore definitely ma'am oh another
  • 00:00:42
    thing um I can't find any TV remote in
  • 00:00:46
    this room oh we are extremely sorry
  • 00:00:50
    ma'am is the TV working
  • 00:00:52
    properly well the TV is working but we
  • 00:00:56
    are getting bored by watching just one
  • 00:00:59
    news channel Channel okay ma'am I'm
  • 00:01:02
    sending someone as soon as
  • 00:01:04
    possible H
  • 00:01:11
    [Music]
  • 00:01:22
    okay
  • 00:01:24
    hello um hello I want to order
  • 00:01:28
    lunch yes ma'am please please tell me
  • 00:01:30
    what you want to
  • 00:01:32
    order um let's
  • 00:01:35
    [Music]
  • 00:01:36
    see um one plate veg
  • 00:01:39
    noodles and one plate chili chicken
  • 00:01:44
    please sure ma'am um anything
  • 00:01:48
    else um no that's
  • 00:01:51
    it and may I know your room number
  • 00:01:54
    please um room number
  • 00:01:58
    301 um would you like to come to the
  • 00:02:00
    dining hall or would you like to have
  • 00:02:02
    room service ma'am um room service
  • 00:02:06
    please okay and at what time do you want
  • 00:02:09
    to have your lunch ma'am um within 1:00
  • 00:02:13
    p.m. definitely ma'am we'll send your
  • 00:02:16
    order to your room before 1:00 p.m.
  • 00:02:19
    thank
  • 00:02:21
    [Music]
  • 00:02:28
    you
  • 00:02:32
    [Music]
  • 00:02:45
    [Music]
  • 00:02:46
    hello how can I help you hello I'm from
  • 00:02:50
    room number
  • 00:02:51
    301 oh Ma'am is there any problem sorry
  • 00:02:55
    if something's wrong no no uh I should
  • 00:02:59
    be the the one apologizing this time
  • 00:03:02
    it's um because um what happened ma'am I
  • 00:03:07
    accidentally broke one of your glasses
  • 00:03:10
    I'm so sorry no problem ma'am no no I'll
  • 00:03:14
    pay its price don't worry no ma'am it's
  • 00:03:18
    just a glass don't worry at all still
  • 00:03:21
    add its price to my bill please after
  • 00:03:24
    all it's my fault it's okay ma'am I'm
  • 00:03:27
    sending a cleaner he will clean your
  • 00:03:30
    room thank you so much welcome ma'am so
  • 00:03:35
    this was the conversation I hope you
  • 00:03:37
    liked it now is the time for the
  • 00:03:39
    question the question for you all is
  • 00:03:42
    what is the room number of the guest
  • 00:03:46
    make sure to write the answer in the
  • 00:03:48
    comment box below and eagerly be waiting
  • 00:03:51
    for your comments so that's it for today
  • 00:03:53
    I hope you like the conversation if you
  • 00:03:55
    liked it click on the like button and if
  • 00:03:58
    you haven't subscribed my channel yet
  • 00:03:59
    make sure to click on the Subscribe
  • 00:04:01
    button and share this video with your
  • 00:04:03
    friends and family that's it for today
  • 00:04:05
    meet you in the next video with another
  • 00:04:07
    interesting topic thank you bye
الوسوم
  • Royal Grand Hotel
  • room service
  • guest complaints
  • air conditioning
  • TV remote
  • lunch order
  • glass breakage
  • hospitality
  • customer service
  • conversation