AAA games are in trouble
概要
TLDRThe video discusses the European Union's new regulations on premium currency in video games, particularly targeting manipulative practices that exploit children. It highlights the Digital Fairness Act, which aims to eliminate dark patterns and ensure transparency in pricing. The case of Star Stable, a game accused of harmful commercial practices, serves as a key example. The video emphasizes the potential impact of these regulations on game developers and the gaming industry as a whole, suggesting that they could lead to significant changes in monetization strategies and consumer protection standards.
収穫
- 🎮 EU regulations target premium currency practices in gaming.
- 💰 The Digital Fairness Act aims to protect consumers, especially children.
- 🚫 Dark patterns in games manipulate players into spending more.
- 🐴 Star Stable is a key example of harmful commercial practices.
- 📊 Transparency in pricing for virtual currencies is essential.
- ⚖️ Game developers may face legal challenges if they don't comply.
- 🛡️ Consumer protection laws are crucial for fair gaming practices.
- ⏳ FOMO tactics pressure players into making impulsive purchases.
- 💡 The gaming industry may need to adapt to new monetization standards.
- 🌍 EU regulations could influence global gaming practices.
タイムライン
- 00:00:00 - 00:05:00
视频讨论了欧盟对游戏中高级货币的监管新规,可能会彻底改变游戏行业的运作方式。
- 00:05:00 - 00:10:00
欧盟的立法行动可能会影响全球游戏设计,尤其是针对儿童的游戏。
- 00:10:00 - 00:15:00
提到了一些游戏中的黑暗模式和操控手段,尤其是如何影响未成年人。
- 00:15:00 - 00:20:00
以《Star Stable》为例,说明了游戏如何利用高级货币和不透明的消费模式来吸引儿童。
- 00:20:00 - 00:25:00
欧盟的消费者保护机构对《Star Stable》的投诉揭示了游戏行业的潜在问题,尤其是针对儿童的营销策略。
- 00:25:00 - 00:30:00
新规要求游戏公司在销售虚拟货币时必须透明,并提供退款政策,以保护消费者权益。
- 00:30:00 - 00:35:00
视频强调了欧盟新规对游戏行业的深远影响,可能会导致游戏设计的根本变化。
- 00:35:00 - 00:41:53
最后,视频呼吁对游戏行业的监管,以确保消费者,尤其是儿童的权益得到保护。
マインドマップ
ビデオQ&A
What is the Digital Fairness Act?
It is a proposed EU legislation targeting manipulative online practices, including those in video games.
What are dark patterns in gaming?
Dark patterns are manipulative design techniques that trick users into spending money.
How does the EU plan to protect children in gaming?
By regulating premium currency practices and ensuring transparency in pricing.
What is Star Stable?
A game accused of exploiting children through harmful commercial practices.
What are the potential consequences for game developers?
They may face legal challenges and need to change their monetization strategies.
How does the EU's approach affect global gaming practices?
EU regulations often influence global standards due to its large market.
What is FOMO in gaming?
FOMO stands for fear of missing out, a tactic used to pressure players into making purchases.
Why is consumer protection important in gaming?
It ensures fair practices and protects vulnerable players, especially children.
What changes might occur in game monetization due to these regulations?
Developers may need to provide clearer pricing and refund options for in-game purchases.
How do premium currencies function in games?
They are virtual currencies that players buy with real money to purchase in-game items.
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- 00:00:00triple A is in trouble now this is a
- 00:00:02video a lot of people want me to watch
- 00:00:04and load of people want me to watch
- 00:00:07thank
- 00:00:09god [ __ ] them
- 00:00:12welcome back everyone today's video is a
- 00:00:14true bombshell for the games industry
- 00:00:16this is one of those things that can
- 00:00:18have true impact so let me explain what
- 00:00:21just happened is the European Union just
- 00:00:24rules on premium currency in games of
- 00:00:26course that's the home of Ubisoft of CD
- 00:00:28projects sorry it's it's a little bit
- 00:00:29too too quiet ice of Remedy and so many
- 00:00:33other companies and make no mistake the
- 00:00:36new rules that they have just laid out
- 00:00:39could change gaming utterly actually
- 00:00:42change the games that you play so you
- 00:00:44know those bundles where you've got to
- 00:00:45buy more currency than the item that you
- 00:00:48want costs or perhaps the idea of
- 00:00:50limited Oh bro yep there it
- 00:00:53is jesus which game is this again i I'm
- 00:00:57trying to remember oh is this star rail
- 00:00:59yeah
- 00:01:01of limited time events of no refunds and
- 00:01:04digital purchases these are all being
- 00:01:07fought against by legislators and when
- 00:01:09the EU takes action it's a large enough
- 00:01:12block that it can reverberate around the
- 00:01:14world it will because the Europe is a
- 00:01:17very big audience and so like if Europe
- 00:01:20makes laws for something it will change
- 00:01:22the way the games are designed and I
- 00:01:25think if other countries follow suit
- 00:01:27that will again change the way the games
- 00:01:29are designed because games need to hit
- 00:01:32those mainstream western markets because
- 00:01:34that's where the most money is
- 00:01:37and as evidence how's that USBC charger
- 00:01:40on Yeah the country of
- 00:01:41Europe working out there's a lot to talk
- 00:01:44about strap in this one could actually
- 00:01:48honestly be pretty good oddly enough
- 00:01:51you've got EU legislation to thank for
- 00:01:53the standardized phone charger situation
- 00:01:55and I I make a lot of memes about Europe
- 00:01:58having like silly speech rules but they
- 00:02:00really get it right with a lot of these
- 00:02:02consumer protection
- 00:02:04laws like it's the same as anything
- 00:02:06right is you're going to have positives
- 00:02:07and negatives they really nail it with
- 00:02:10consumer protections
- 00:02:14the ability to um play ROMs on their
- 00:02:16iPhone but now we seem to have EU
- 00:02:18legislation to thank for premium
- 00:02:20currency being threatened so here's what
- 00:02:22went on in September 2024 the EU
- 00:02:24proposed the Digital Fairness Act that
- 00:02:27was targeting all the practices online
- 00:02:29that make using digital services
- 00:02:31miserable and in particular it called
- 00:02:34out dark patterns in video games as one
- 00:02:36of the targets do you remember like in
- 00:02:37uh Diablo
- 00:02:39II when the game came out and every
- 00:02:42single console would default your button
- 00:02:45to automatically redeem your battle pass
- 00:02:48and there wasn't even a a confirmation
- 00:02:51screen
- 00:02:53it's basically the gross manipulative
- 00:02:55techniques that trick and strongarm
- 00:02:58money out of people obviously especially
- 00:03:01applying to people who are not yet
- 00:03:03adults and this is fairly weighty
- 00:03:04because in the EU alone games are
- 00:03:06obviously big business revenues have
- 00:03:08been going up in the EU online game
- 00:03:10spending in 2018 represented
- 00:03:1274% of uh turnover coming uh from online
- 00:03:16revenue it's 20% growth in in 5 years
- 00:03:20that's nuts
- 00:03:2383% by 2022 that's all of those fun dark
- 00:03:28patterns actually working and getting
- 00:03:30digital currency money out of people
- 00:03:32yeah dark patterns obviously work that's
- 00:03:34why they use them those dark patterns
- 00:03:37target the most vulnerable people the
- 00:03:39most and there's no one more in the eyes
- 00:03:42of the law than children children who
- 00:03:44spend an average of €31 a month on
- 00:03:47online games according to data from
- 00:03:49video games Europe and this is another
- 00:03:51big component is that the majority of
- 00:03:54games that are advertised to children
- 00:03:56that have loot boxes in them are not 18
- 00:03:59plus
- 00:04:02like there many many games that use
- 00:04:04different types of like deceptive
- 00:04:06marketing like this their target
- 00:04:08audience is people who are
- 00:04:11underage that's actually went down from
- 00:04:142023 i guess that's good everyone's
- 00:04:16feeling a little bit of the economic
- 00:04:17pinch but it's not stopped the EU from
- 00:04:19taking action to protect kids basically
- 00:04:22from predatory premium currency models
- 00:04:24and in situations like this there's
- 00:04:26often a great offender right that is
- 00:04:29held up as an defender yes exactly i
- 00:04:32think this is pretty good accuracy and
- 00:04:34um again the big problem also is that
- 00:04:37like a lot of kids don't really
- 00:04:39understand the abstraction of like
- 00:04:41numbers and like different values so
- 00:04:44like for example like you can understand
- 00:04:46okay I spend $100 and I get you know
- 00:04:49this many pulls on average well kids
- 00:04:52it's harder for them to abstract that
- 00:04:54because they're literally not even high
- 00:04:56enough level to do that yet right like
- 00:04:58you have to be like level 12 or level 15
- 00:05:00and some of them are level seven so
- 00:05:02they're just spending money and they're
- 00:05:04not thinking about it
- 00:05:07example of something doing everything
- 00:05:08wrong so you might wonder is it an
- 00:05:11Activision game is it Ultimate Team from
- 00:05:13the EA football games maybe it was
- 00:05:15Roblox no no today it's a game about
- 00:05:19horses it's called Star Stable you've
- 00:05:21probably never heard of it right but if
- 00:05:23this all does turn out
- 00:05:26we'll have the horse shut it down this
- 00:05:28is Star Stable it comes from a Swedish
- 00:05:30developer called Star Stable
- 00:05:32Entertainment and it is the game that
- 00:05:33may have just rewritten rules and
- 00:05:35monetization in the EU so uh yeah thanks
- 00:05:38Horse Girl now it turns out that Star
- 00:05:40Stable just uses all of the premium
- 00:05:42currency tactics in the book which makes
- 00:05:44it a pretty awesome example right
- 00:05:47especially because it is targeted at a
- 00:05:48younger audience so in March 24 the
- 00:05:50Swedish Consumer Agency filed a
- 00:05:52complaint with the EUwide Consumer
- 00:05:54Protection Cooperation Network that's a
- 00:05:56mouthful and that complaint alleged that
- 00:05:58Star Stable Entertainment were targeting
- 00:06:00children and using harmful commercial
- 00:06:03practices that breached EU consumer
- 00:06:05regulations this is the reality for
- 00:06:07anybody who's not completely
- 00:06:09intellectually dishonest these video
- 00:06:12games absolutely target children they
- 00:06:15absolutely advertise to children and
- 00:06:18they utilize gambling mechanics and
- 00:06:20currency obfuscation to confuse children
- 00:06:23into spending their parents'
- 00:06:25money this is their business
- 00:06:29model
- 00:06:31period now the findings corroborated
- 00:06:34much of those allegations they found
- 00:06:36that the game made direct appeals to
- 00:06:38children in their rats that they were
- 00:06:40using pressuring techniques like FOMO
- 00:06:42which is particularly despicable when
- 00:06:44it's not you know on adults and there
- 00:06:46was a lack of transparency on purchases
- 00:06:49and loads more things i mean here's an
- 00:06:51example of one that's particularly rough
- 00:06:53they were responsible for influencers
- 00:06:55promoting the game to kids without any
- 00:06:57disclosure of the spending risk so in
- 00:07:00short it's bloody well damning
- 00:07:02starstable Entertainment now have a
- 00:07:04month to address complaints and propose
- 00:07:06solutions with their game but what
- 00:07:08matters for our purposes today is the
- 00:07:10Consumer Protection Cooperation Network
- 00:07:13we can just call the CPCN they have laid
- 00:07:16out what they want so I'll spell it out
- 00:07:19via an example this is what should
- 00:07:22happen in the ideal world okay you dear
- 00:07:24gamer want to buy yourself a new horse
- 00:07:26you see that your new horse costs 300
- 00:07:29star coins the store tells you that's
- 00:07:31around £5 so it just lets you buy 300
- 00:07:34coins exactly and buy exactly what you
- 00:07:37need for the horse rather than the
- 00:07:38current bundles that exist of I don't
- 00:07:41think this is what they should do
- 00:07:44i think that they should go a step
- 00:07:47further you should be able to buy
- 00:07:49anything for an amortized value that is
- 00:07:53the direct value of the currency in the
- 00:07:57store and every instance of in-game
- 00:08:01currency being assigned a value needs to
- 00:08:04be accompanied by the USD value right
- 00:08:08next to it
- 00:08:11that's what needs to happen like I'll
- 00:08:14give you an example
- 00:08:16buy yourself a new horse you see that
- 00:08:18your new horse costs 300 stars so like
- 00:08:21this right
- 00:08:24here like this right here should have in
- 00:08:29parentheses
- 00:08:34$3 theoretically right obviously it's a
- 00:08:37different amount but like it's something
- 00:08:39like this
- 00:08:40every single instance of this being
- 00:08:43shown on the screen needs to be
- 00:08:46accompanied with a direct dollar value
- 00:08:49or local currency value conversion that
- 00:08:53is easy to understand and is an
- 00:08:56alternative purchasing
- 00:09:01method it's literally that simple
- 00:09:07that exist of 200 coins or 400 coins and
- 00:09:10also by the way there is no reason not
- 00:09:14to have this the only argumentation not
- 00:09:18to have this is just so they can confuse
- 00:09:21the
- 00:09:22player there is no there is no benefit
- 00:09:26to the consumer that the dollar amount
- 00:09:29or the local currency amount is not
- 00:09:31displayed and I think that's a very very
- 00:09:34important component is that uh get rid
- 00:09:37of uh fake currencies i don't mind the
- 00:09:40fake currencies the reason why I don't
- 00:09:42mind the fake currencies is because
- 00:09:45sometimes you can farm the fake
- 00:09:46currencies in game so it's okay to have
- 00:09:50the fake currencies but they have to be
- 00:09:52assigned a value at all purchase
- 00:09:55points i thought about this a lot and I
- 00:09:58I think that that's the best way to
- 00:09:59approach it
- 00:10:02meaning that you always have to buy with
- 00:10:04some wastage which just ends up giving
- 00:10:07the company more money so in short no
- 00:10:09offiscation [ __ ] no weird tactics
- 00:10:12yes and worst of all for these companies
- 00:10:15this will have them bloody well shaking
- 00:10:18you'd have to have a refund policy both
- 00:10:20for the coins and the horse and none of
- 00:10:23this would be pitched as a limited time
- 00:10:25event where you have got to get the
- 00:10:28thing right now so that's an example i
- 00:10:31think that companies should have to
- 00:10:32refund you for anything that you buy but
- 00:10:35they should also be able to ban your
- 00:10:37account if they if you refund i think
- 00:10:40that's what's fair for both parties
- 00:10:44of how these policies should because
- 00:10:46like if if if you could do that and you
- 00:10:48could just refund infinitely what people
- 00:10:51would do is why let me explain so what
- 00:10:54people would do is they would buy a like
- 00:10:58$100 pack and then they would do gotcha
- 00:11:00pulls with it and then if they don't get
- 00:11:02the item they are going to refund the
- 00:11:05pack and then lose those items and then
- 00:11:07do the entire transaction over again uh
- 00:11:10I think this is a very annoying process
- 00:11:12it's just it'll just be gamed keeping
- 00:11:16cases exactly and so I have no problem
- 00:11:18with them uh I have no problem with them
- 00:11:21doing this but I I I think it's fair for
- 00:11:24them to ban your account i do maybe I'm
- 00:11:27crazy for saying that but I think it's
- 00:11:28totally fair for them to ban your
- 00:11:30account if you're buying things and then
- 00:11:32refunding them
- 00:11:33constantly because they again them as a
- 00:11:37uh as a business have the right to
- 00:11:39refuse service to people that are taking
- 00:11:40advantage of
- 00:11:43it seems fair yeah yeah sure
- 00:11:47and each is indeed a massive win for
- 00:11:49consumers but that would not matter if
- 00:11:51this amounted to nothing you could look
- 00:11:54at all this and think right so some
- 00:11:55Swedish horse game has got a slap on the
- 00:11:58wrist no it's more than that this seems
- 00:12:01to have backbone so here's the big
- 00:12:03important bit here it is these solutions
- 00:12:05are the backbone of what the European
- 00:12:06Consumer Organization calls key
- 00:12:08principles for trustworthy gaming
- 00:12:11environments see this this is the
- 00:12:12beginning of regulation here this is
- 00:12:14something that's long overdue these
- 00:12:16could cause huge problems for anyone who
- 00:12:19is using premium currency when I say
- 00:12:21this could shake the foundations of the
- 00:12:22game industry economy I absolutely mean
- 00:12:25it so these which I'm going to spell out
- 00:12:28for you are the minimum requirements for
- 00:12:31purchasing and using virtual currencies
- 00:12:33in the EU and what's neat is the
- 00:12:35philosophy behind them so the CPCN
- 00:12:38considers these premium currencies as an
- 00:12:40equivalent to the real money that is
- 00:12:42used to purchase them they
- 00:12:45are they are just just undeniably they
- 00:12:50are like you don't just get to change it
- 00:12:53into something else and then say "Oh
- 00:12:55it's not real money." If you're spending
- 00:12:57real money to buy something in order to
- 00:12:59buy something else because that's the
- 00:13:01only way to do it this is functioning as
- 00:13:03real money it's dishonest to say
- 00:13:06otherwise and that for them means that
- 00:13:09they are just as worthy of legal
- 00:13:11scrutiny so you can see how that is in a
- 00:13:14ways shift that paves the way
- 00:13:17for treating these as they are so just
- 00:13:21think about the last game that you
- 00:13:22played that had a premium currency in it
- 00:13:25whatever that game is I want you to keep
- 00:13:26it in mind and with that in your mind
- 00:13:29I'm now going to go through the various
- 00:13:31different practices that this targets so
- 00:13:34price for premium currency packs that
- 00:13:36are a little more than the available
- 00:13:38product so you've got to buy extra coins
- 00:13:41extra gems whatever it may be
- 00:13:42obfiscation of how much currency is
- 00:13:44worth by all I don't think that you need
- 00:13:46a rule for this i think that you just
- 00:13:48need to have the option for the
- 00:13:49individual to purchase the amount of
- 00:13:52currency that they need exactly uh or
- 00:13:55purchase the item exactly for the uh
- 00:13:58converted value of that
- 00:14:01currency i think that's all you need to
- 00:14:04do because like having it to where like
- 00:14:06you have different price points for
- 00:14:07things i feel like this would get very
- 00:14:09confusing especially with like big
- 00:14:10stores with a bunch of different items
- 00:14:13you should just allow people to purchase
- 00:14:14the items directly for what the currency
- 00:14:17conversion rate would
- 00:14:19be it's so simple
- 00:14:23pairing
- 00:14:25currency or multiple currency options as
- 00:14:28an example I think World of Warcraft may
- 00:14:30actually fall for that because it
- 00:14:32includes trader tender in one of the new
- 00:14:34mount bundles another one a complete
- 00:14:37lack of a refund option for making
- 00:14:39currency purchases or even for in-game
- 00:14:41items so there would have to be a refund
- 00:14:43policy that's something none of us are
- 00:14:45used to in these games also FOMO
- 00:14:48practices to encourage buying those are
- 00:14:50going to be looked at so some of those
- 00:14:52may no longer be allowed and all of I
- 00:14:55don't think that FOMO is something that
- 00:14:57games should be disallowed legally from
- 00:14:59doing i think that's over I think that's
- 00:15:01that's too much governmental
- 00:15:03oversight i I don't like FOMO in a lot
- 00:15:06of games but I think that like there's
- 00:15:08very much so whenever I look at like
- 00:15:10consumer laws what I think about
- 00:15:13is are both parties entering into
- 00:15:16something with a full understanding of
- 00:15:19what they're buying and is the thing
- 00:15:21that they're being b they're buying is
- 00:15:24it being misrepresented or misunderstood
- 00:15:27intentionally and I think FOMO having a
- 00:15:29limited time offer this is something
- 00:15:32that's as old as time and so if you
- 00:15:34abstract the idea of limited time offers
- 00:15:37or FOMO and FOMO is bad I think that you
- 00:15:40paint with such a broad brush the
- 00:15:42painting effectively becomes irrelevant
- 00:15:44so what I think is more important to do
- 00:15:47is to make sure that when a person is
- 00:15:49buying something they have complete
- 00:15:51understanding of what they're spending
- 00:15:53their money on and that's the most
- 00:15:56important thing and they're not
- 00:15:58encouraged to or tricked into buying
- 00:16:00something that they don't actually need
- 00:16:05fomo is abusing people with mental
- 00:16:06problems no need to limit availability
- 00:16:08of virtual items [ __ ] FOMO ban that [ __ ]
- 00:16:10sure you can say something like that but
- 00:16:12you think about like [ __ ] FOMO ban it so
- 00:16:16would every banner for Genchin Impact
- 00:16:18have to be up all the time constantly
- 00:16:21would every promotional item have to be
- 00:16:23up all of the time constantly well at
- 00:16:26what point do you draw the line i I I
- 00:16:28think that really there is a certain
- 00:16:31amount like whenever you talk about
- 00:16:33consumer protections and everything
- 00:16:35there is also a certain amount of
- 00:16:37consumer responsibility that has to
- 00:16:39exist and so I think again it goes back
- 00:16:43to what I said initially where it's
- 00:16:45about the it's not about doing something
- 00:16:47that gamers don't like it's about doing
- 00:16:51something that's fundamentally
- 00:16:53misleading and it is misle like current
- 00:16:57Like
- 00:16:59extracurrencies exist for the explicit
- 00:17:02purpose of obfuscating the amount of
- 00:17:03money that you're spending and getting
- 00:17:05you to spend more money in a way that is
- 00:17:08not
- 00:17:09consensual fomo is just them encouraging
- 00:17:12you to purchase something that's a
- 00:17:14totally different dynamic because in one
- 00:17:17dynamic the consumer and the buyer or
- 00:17:20sorry the consumer and the seller enter
- 00:17:22into an agreement with full
- 00:17:24understanding of this agreement and with
- 00:17:26the uh extracurrencies they do not enter
- 00:17:30into that agreement with the same degree
- 00:17:31of
- 00:17:32understanding hopefully you guys can see
- 00:17:34what the difference there is
- 00:17:38these practices are now something that
- 00:17:40the EU can hold against developers and
- 00:17:42publishers even more so if the parental
- 00:17:45controls of sad game are not up to
- 00:17:47scratch so it's less a case of me saying
- 00:17:50"Can you think of any game that falls
- 00:17:52into those categories?" And it's more me
- 00:17:53saying "Can you think of a game that
- 00:17:56doesn't fall into those criteria?" It's
- 00:17:58fairly humongous which might indeed be
- 00:18:00the point here we know this is something
- 00:18:02the EU have been thinking about in other
- 00:18:04circumstances than just Star Stable as
- 00:18:06an example in September 2024 the uh
- 00:18:09European Consumer Organization published
- 00:18:11a report on popular online games and in
- 00:18:13that report they targeted Diablo 4 EA
- 00:18:15Sports 24 Minecraft Fortnite and a bunch
- 00:18:18of others and it was all about how the
- 00:18:20virtual currencies work they were not
- 00:18:22thrilled on what they found in those
- 00:18:24games right because many of them well
- 00:18:27they they did the same things that you
- 00:18:29know Star Stable did that we do not like
- 00:18:32that straight up means we can say that
- 00:18:33electronic arts and blizzard
- 00:18:34entertainment are being directly
- 00:18:36targeted by this body they are the these
- 00:18:39these practices are universal
- 00:18:42really so it's no wonder that the uh BEu
- 00:18:45will be holding workshops to help
- 00:18:47European companies implement these new
- 00:18:49principles cuz it seems uh they they may
- 00:18:52actually have to implement them
- 00:18:54everything that they previously thought
- 00:18:56was acceptable pretty much now isn't and
- 00:18:59that here's the shocking thing that's
- 00:19:02just that that's not my commentary that
- 00:19:04is what the industry response has been
- 00:19:07so we know they are shaking in their
- 00:19:09boots surprising the industry bodies
- 00:19:11aren't thrilled about this is another
- 00:19:13thing like I I kind of feel this way is
- 00:19:15that I don't think that you should be
- 00:19:17able to say that this is a
- 00:19:20bonus because there's not like a bonus
- 00:19:23implies an anchoring point and the
- 00:19:27anchoring point doesn't exist because
- 00:19:29the only price point that exists is
- 00:19:31inside of the context of this bonus
- 00:19:35so it's like basically putting something
- 00:19:37out there for normal price but then
- 00:19:39telling the consumer that it's on sale
- 00:19:42which is again like and hopefully you
- 00:19:45guys can see kind of like how there's
- 00:19:47like a philosophy behind this with me
- 00:19:49this is again consu this is this is
- 00:19:52doing something that is misleading you
- 00:19:55are intentionally misleading the
- 00:19:56customer which I think is effectively
- 00:19:59fraud
- 00:20:03this and a big shout out to one of our
- 00:20:04belly games members uh neonbulosa for
- 00:20:07directing us to this stuff so the
- 00:20:10European Game Developers Federation and
- 00:20:12the video games Europe two groups
- 00:20:14basically they've published a joint
- 00:20:16statement that expresses their
- 00:20:17disappointment with the findings let's
- 00:20:19read their statement quote "We are
- 00:20:21disappointed by the lack of engagement
- 00:20:22from the CPC network in creating these
- 00:20:24principles which introduce new legal
- 00:20:27theories and misguided interpretations
- 00:20:30of EU consumer law that will create
- 00:20:32confusion and disruption for European
- 00:20:34customers." Mhm sidebar oh no we're
- 00:20:37going to be disrupted
- 00:20:39by by sort of annoying predatory stuff
- 00:20:43going away what an awful dis Yeah this
- 00:20:45is awful wow so wait a minute the
- 00:20:48consumers are going to be confused
- 00:20:49because we're removing the confusing
- 00:20:51elements of the
- 00:20:54game
- 00:20:57ah corruption back to the statement it
- 00:21:00will also present a challenge to the
- 00:21:03industry's future growth and could even
- 00:21:05deprive millions of consumers access to
- 00:21:07their favorite games now that last bit
- 00:21:10is no it
- 00:21:12won't if your game is not financially
- 00:21:15viable without you taking advantage of
- 00:21:19and misleading customers then you don't
- 00:21:22have a financially viable
- 00:21:24product it's that simple if the way for
- 00:21:28you to do business is unethical and uh
- 00:21:32breaks laws then you can't afford to do
- 00:21:36business it's that simple
- 00:21:40interesting thing so understandably
- 00:21:42right these groups representing the most
- 00:21:45powerful players in the industry did
- 00:21:47quite like things the way that they were
- 00:21:49a change is dangerous especially to the
- 00:21:50bottom line and especially change like
- 00:21:52this but in a way they're not inherently
- 00:21:55wrong it is true that audiences do
- 00:21:57actually understand premium currencies
- 00:21:59by and large right now and when
- 00:22:00implementing I think that audiences
- 00:22:02understand premium currencies but
- 00:22:04children don't and these games are
- 00:22:06advertised towards children and if every
- 00:22:09single audience understood premium
- 00:22:11currencies you wouldn't see as much
- 00:22:14obfuscation and how many because like if
- 00:22:16if there is so think about this
- 00:22:18logically right if audiences understood
- 00:22:21premium currencies to a degree that it
- 00:22:24was not an effective tool of obfuscation
- 00:22:27the companies would no longer have any
- 00:22:29premium currencies because the extra
- 00:22:31effort in designing and programming
- 00:22:33values for them wouldn't be worth it
- 00:22:36because they wouldn't make any extra
- 00:22:37money
- 00:22:38so by the fact that they're continuing
- 00:22:40to use premium currencies that defines
- 00:22:43the reality that premium currencies are
- 00:22:45effective in getting people to cause and
- 00:22:47spend more
- 00:22:48money it's just it's an obvious lie it's
- 00:22:52an obvious lie and you can instantly
- 00:22:54think about this by using just the
- 00:22:55slightest amount of
- 00:22:57logic currencies these companies were
- 00:23:00following you know their best legal
- 00:23:02guidance and now that guidance has
- 00:23:04changed I guess just like how so many
- 00:23:07phones had like a bespoke charging cable
- 00:23:09until the rules just changed in the
- 00:23:11middle of the game so now they've got to
- 00:23:13get used to these new rules and what'll
- 00:23:15sting is the impact on their bottom line
- 00:23:17they're not wrong about the potential
- 00:23:19impacts of all of this now big companies
- 00:23:21like Ubisoft can probably absorb the
- 00:23:23costs of any legal challenges or damage
- 00:23:26from rebuilding their premium currency
- 00:23:28systems they'll probably spend a whole
- 00:23:30lot to try and figure out ways around
- 00:23:33these principles as for smaller
- 00:23:34companies there's always going to be a
- 00:23:36cat and mouse game but that's the reason
- 00:23:38why regulations and uh like things like
- 00:23:41this have to be agile
- 00:23:44you may not find that so easy but where
- 00:23:46things will be dramatic is the group's
- 00:23:47final warning cuz it's the most
- 00:23:48threatening one it's the idea that
- 00:23:50players in the EU may just be locked out
- 00:23:52of video games uh they'd say with
- 00:23:56they're going to lock the European Union
- 00:23:58out of video
- 00:24:00games who the [ __ ] believes
- 00:24:04that they can't do
- 00:24:07that are you kidding
- 00:24:11me absolutely
- 00:24:15not bye-bye summons well what I'm saying
- 00:24:18is that this these companies like the
- 00:24:20European Union is like I I bet in a lot
- 00:24:24of these cases a massive chunk of the
- 00:24:26pie they can't afford to just abandon
- 00:24:29that market that totally changes all of
- 00:24:32their
- 00:24:34financials and also by the way if
- 00:24:38abandoning that market is more
- 00:24:41advantageous than making equitable uh
- 00:24:44microtransaction systems that is the
- 00:24:47strongest argument I can see for why
- 00:24:50those equitable equitable
- 00:24:52microtransaction systems need to be
- 00:24:54added
- 00:24:55if you can literally abandon the EU
- 00:24:58because you now you have to play fair
- 00:25:01maybe there's a big problem with the way
- 00:25:03that you were
- 00:25:05playing a game like Overwatch right that
- 00:25:07they would simply choose to georestrict
- 00:25:09access to the game rather than change
- 00:25:12their monetization model or to just
- 00:25:14continue the game as normal and risk EU
- 00:25:16lawsuits it could just be they look at
- 00:25:19the EU and think you know what we make
- 00:25:21enough from the States and other
- 00:25:22countries we really don't need them that
- 00:25:25being said the EU population is uh yeah
- 00:25:28kind of huge overall GDP is obviously
- 00:25:30and also the EU is one of the highest
- 00:25:32GDP areas in the world with the highest
- 00:25:35amount of like uh like disposable income
- 00:25:39so like for example there are a lot of
- 00:25:41South American people that spend a lot
- 00:25:43of time playing these like free-to-play
- 00:25:45games but they don't spend a lot of
- 00:25:48money because you know unfortunately a
- 00:25:50lot of the countries they live in just
- 00:25:51don't have that much money in them but
- 00:25:54Europe China and America and Korea and a
- 00:25:58handful of other ones that's where the
- 00:26:00money is that's where spend that's where
- 00:26:03you really get the the the players that
- 00:26:06are spending $100 a month right so like
- 00:26:10you can't just trade like you can't go
- 00:26:13from like 400 million Europeans to 400
- 00:26:16million South Americans and maintain the
- 00:26:19same profit
- 00:26:20margins saudi Arabia yeah exactly like I
- 00:26:23I wonder I wonder okay so let's think
- 00:26:26about Dubai and let's think about um uh
- 00:26:32Zimbabwe i wonder who is going to have
- 00:26:35more GDP per capita that's going to be
- 00:26:38able to spend on these games ah geez
- 00:26:41dude ah
- 00:26:43man what could it be and so think about
- 00:26:46that with everything it's common it's
- 00:26:48common [ __ ] sense
- 00:26:53a very very uh flawed as an example
- 00:26:57right just googling this year in 2024
- 00:26:59the EU's nominal GDP was about uh 17.9
- 00:27:02trillion the global nominal GDP which is
- 00:27:05quite a lot of money and a hell of a lot
- 00:27:07of that GDP globally will be in other
- 00:27:11countries like for context uh I could be
- 00:27:13a little bit outdated with this
- 00:27:15America's GDP is between 20 and 25
- 00:27:18trillion I believe and China's GDP is
- 00:27:20between I I think 13 and 17 trillion
- 00:27:24GDP so the eur European Union is
- 00:27:29gigantic you know where a lot of these
- 00:27:32companies will not be able to go in and
- 00:27:33directly monetize that could actually
- 00:27:36mean that they will feel the need to
- 00:27:38change and in a way there are two wolves
- 00:27:41inside me who are fighting right i
- 00:27:43suppose one of them is the pragmatic
- 00:27:46wolf the other one is the almost like
- 00:27:48the the last vestigages of some sort of
- 00:27:50libertarian idealism that says uh let
- 00:27:53the market decide if the gamers I have
- 00:27:55no problem with letting the market
- 00:27:57decide but the the whole issue with a
- 00:28:00free market is that a free market
- 00:28:03implies that everybody is entering into
- 00:28:06it with equal consent and equal
- 00:28:08knowledge and equal understanding
- 00:28:11the big problem is that a lot of these
- 00:28:13companies exist inside of the context of
- 00:28:17marketing to children and marketing to
- 00:28:20demographics that are not able to do
- 00:28:24that by the nature of the category they
- 00:28:26are mainly children so like I I think
- 00:28:30that the free market idea the like whole
- 00:28:32libertarian concept of that immediately
- 00:28:34falls apart
- 00:28:38because like again and the reason why is
- 00:28:39that like I I used to be a libertarian i
- 00:28:43wouldn't really say that I am now but
- 00:28:45there's a lot of values that they have
- 00:28:46that I also agree with but there's like
- 00:28:49the entire idea of con like the consent
- 00:28:52and the non-aggression principle
- 00:28:54this is something that is primary and a
- 00:28:59like this is the highest regard and the
- 00:29:01most important thing so if you're
- 00:29:03violating or not respecting consent that
- 00:29:07is something that overrules any sort of
- 00:29:09free market ideology
- 00:29:13the bad practices the gamers shall not
- 00:29:16partake in them and the market will
- 00:29:17solve the problem and I wish that was
- 00:29:20true libertarian is code word for
- 00:29:22homosexual is that true guys
- 00:29:28but uh I feel there's almost a faux
- 00:29:30idealism in so much of that because
- 00:29:33these psychological hooks these
- 00:29:35psychological triggers they do actually
- 00:29:37work we're in a world where you can very
- 00:29:40easily make I think some sound enough uh
- 00:29:43you know philosophical arguments very
- 00:29:45well this is it it's just stupid like
- 00:29:47the entire idea that these tricks don't
- 00:29:49work is the same thing as like oh
- 00:29:51marketing doesn't work listen guys I've
- 00:29:54run marketing campaigns i've seen the
- 00:29:57back end and I've been on the front end
- 00:30:00marketing campaigns work extremely
- 00:30:04well regulation and all of that and I
- 00:30:06totally get that i'm fairly sympathetic
- 00:30:08towards that in many cases but the thing
- 00:30:09is they wouldn't keep doing it if it
- 00:30:11wasn't working
- 00:30:14we've also got to be pragmatic and a
- 00:30:16part of that is being a bit humble about
- 00:30:18the human condition and the fact of the
- 00:30:21matter is these practices are not
- 00:30:24popular people do not like them no
- 00:30:26nobody likes this people's behavior does
- 00:30:28that's another very good point nobody
- 00:30:30likes this
- 00:30:32and these obviously are bad and as
- 00:30:35people who enjoy video games we see that
- 00:30:38as these types of practices derive uh
- 00:30:41more and more revenue they then become
- 00:30:43what the companies focus on and that is
- 00:30:45worse for the actual video games it is
- 00:30:49it It definitely lowers the quality of
- 00:30:51the product while I think that a company
- 00:30:53has the autonomy to decide to make a
- 00:30:56worse quality product it's undeniable
- 00:30:58that stores become a metaphor of the
- 00:31:03tail wagging the dog where whenever the
- 00:31:07store is put into the game it becomes
- 00:31:09the primary decision-making factor of
- 00:31:12how the game is designed after that
- 00:31:15because everything is built around
- 00:31:17making sure that people go back to the
- 00:31:19store
- 00:31:21because I suppose in a way how much of
- 00:31:24game industry revenue comes essentially
- 00:31:27from psychological manipulation and
- 00:31:30these various business strategies at
- 00:31:32least 10% because the moment that you
- 00:31:34couldn't use psychological manipulation
- 00:31:36and the uh practice of doing so was put
- 00:31:40at risk in China 10 cent lost 10% of its
- 00:31:43value overnight and and they had to
- 00:31:45resend it because it was so cataclysmic
- 00:31:47for the electronics industry
- 00:31:51that are designed to raise more than
- 00:31:53that in a way that's not like really the
- 00:31:57experience of a game that you purchase
- 00:31:59i'd say share of that increase and
- 00:32:01increase and increase and it's no wonder
- 00:32:02that as that has increased the rest of
- 00:32:04us have become less and less satisfied
- 00:32:07with games so in a way if this does hurt
- 00:32:09the revenue of a bunch of companies and
- 00:32:11unfortunately lead to a bunch of job
- 00:32:13losses because these types of practices
- 00:32:15if your job exists inside of the context
- 00:32:18of taking advantage of people and
- 00:32:19manipulating them out of their money in
- 00:32:21a way that they didn't consent to you
- 00:32:22don't deserve to have a job
- 00:32:26are um no longer viable too bad
- 00:32:30good riddance absolutely let the
- 00:32:31companies fail let those jobs go down
- 00:32:33how we run things should be a dialogue
- 00:32:35between the private and public sectors
- 00:32:37that in a case like this I think it's an
- 00:32:39example of the public sector right the
- 00:32:42the people essentially saying we
- 00:32:44actually do not like this practice we
- 00:32:45don't want this to be the rules of the
- 00:32:47game we want the rules of the game to
- 00:32:49change to be more robust also like we
- 00:32:51really need to get ahead of the curve on
- 00:32:53this with automobiles
- 00:32:55because as everything becomes computer
- 00:32:58in automobiles you're seeing certain
- 00:33:00subscription services that are withheld
- 00:33:03from uh withheld from cars and I find
- 00:33:06this to be like an incredibly dangerous
- 00:33:09precedent to set and I I'm very very
- 00:33:12concerned about this
- 00:33:16uh yeah BMW he the market will once it
- 00:33:18adapts to that find a solution and if
- 00:33:20the new rule set is a better rule set
- 00:33:22then that should be a net good but of
- 00:33:25course none of this will matter if
- 00:33:26there's no enforcement enforcement
- 00:33:29because one country making a digital
- 00:33:31consumer policy often will find
- 00:33:32difficulty in enforcing it because
- 00:33:34you're just one little guy Mr belgium
- 00:33:37right that's why even though Belgium has
- 00:33:39Belgium and the Netherlands uh both have
- 00:33:41rules against this loot boxes so many
- 00:33:44games simply just ignore that and still
- 00:33:46operate in the country like in World of
- 00:33:48Warcraft in the new raid one of the
- 00:33:50bosses is basically a slot machine boss
- 00:33:52we all of us have the joke that for the
- 00:33:54the person in our team that's in Belgium
- 00:33:56that boss just can't drop any loot i
- 00:33:58don't know there's an EU firewall or a
- 00:34:00Belgium firewall that's a joke but you
- 00:34:02get the point as much as Except it's not
- 00:34:05a joke when you're talking about
- 00:34:06Bellatro because this gets rated 18 plus
- 00:34:08meanwhile you have FIFA that's
- 00:34:10advertised to threeyear-olds and it has
- 00:34:12gotcha and gambling in it but because
- 00:34:15Bellatro uses cards and not actual
- 00:34:18gambling but because they call it a
- 00:34:20different name it somehow it's okay
- 00:34:22many people have kind of went "Oh
- 00:34:24Belgium yo take him down." It hasn't
- 00:34:26really mattered because it's just
- 00:34:28Belgium just one little guy it's a bit
- 00:34:31different here though and that's that's
- 00:34:33why the European Union is so strong is
- 00:34:35because of collective bargaining i I I
- 00:34:37would assume that that's probably one of
- 00:34:38the big reasons why the European Union
- 00:34:40exists is for the best interests of all
- 00:34:42those countries to be able to
- 00:34:44collectively bargain for things that are
- 00:34:45in their best interest
- 00:34:47of course you is you know I mean really
- 00:34:50same as United States but also Belgium
- 00:34:52in 2023 it was worth 25.7 billion euro
- 00:34:56in game revenues that's a lot of
- 00:34:58revenues and uh we know that their
- 00:35:00legislators are willing to take on the
- 00:35:02likes of Apple and Google when their
- 00:35:04rulings are being defied they have done
- 00:35:07that but more than that the companies
- 00:35:10inside the EU are you know part of a big
- 00:35:12global network and that does mean that
- 00:35:14whenever USBC cables become standardized
- 00:35:17in the EU they then become standardized
- 00:35:20everywhere where because of
- 00:35:21manufacturing limitations i'm sure Apple
- 00:35:23would have loved to have continued just
- 00:35:26selling people lightning adapters in the
- 00:35:28states but ultimately they seem to have
- 00:35:30saw the way the wind was blowing and
- 00:35:32made the big change to USBC no one
- 00:35:35wanted to have of course a whole factory
- 00:35:36just making EU only phones and again
- 00:35:40thinking about the impact that would
- 00:35:42have had and the you know the whole
- 00:35:43ecosystem of manufacturing partners blah
- 00:35:45blah blah well whenever you have a
- 00:35:47manufacturing line for anything you have
- 00:35:50a combination of fixed cost versus
- 00:35:52variable cost and a factory that's only
- 00:35:55producing something that you can only
- 00:35:57sell to a small amount of people that
- 00:35:59fixed cost will create a situation where
- 00:36:03you won't be able to make that money
- 00:36:04back at a ratio that exceeds the
- 00:36:07amortation the amortation and the
- 00:36:09devaluation of the products used to
- 00:36:12manufacture the products so like for
- 00:36:14example like the machines the stamps the
- 00:36:17printers the assembly line all of that
- 00:36:20so if you create a small enough target
- 00:36:23audience you effectively destroy the um
- 00:36:28economics of certain types of
- 00:36:30products no no no and by the way guys
- 00:36:34everybody understands this i know you
- 00:36:37might not understand it in an economic
- 00:36:39concept but I guarantee you you've
- 00:36:41played video games like we played
- 00:36:43schedule one schedule one operates under
- 00:36:46the same premise as well this is a very
- 00:36:48easy to understand premise
- 00:36:51you can see even though it might seem
- 00:36:52complex it does kind of make sense we
- 00:36:54can see though software examples where
- 00:36:56it's not really the same thing it's not
- 00:36:58like you can just go and get an emulator
- 00:37:00for your iPhone in America but you can
- 00:37:02in the EU so the question then is will
- 00:37:05developers want to risk losing a large
- 00:37:08slice of that EU derived money or will
- 00:37:11they simply have to ship a cut down and
- 00:37:13less exploitative version of their
- 00:37:15in-game monetization to European
- 00:37:17countries if so it puts them in a fun
- 00:37:20little dilemma where the American gamer
- 00:37:23may get a transparently worse deal than
- 00:37:26say the European gamer no because as
- 00:37:29soon as American audiences see that
- 00:37:31Europe does this America will also like
- 00:37:34players in America and consumers in
- 00:37:36America will ask for the same
- 00:37:39thing and I think this is like for
- 00:37:41comparison this is one thing that if you
- 00:37:44look at like RFK and like I don't want
- 00:37:46to get like super political about this
- 00:37:48right but a lot of the things that like
- 00:37:50he's advocating for for like why the
- 00:37:53[ __ ] is it that in America there's like
- 00:37:5550 ingredients for something but you
- 00:37:58know for cornflakes but in uh you know
- 00:38:00Belgium or uh I don't know England
- 00:38:03there's seven that's a really good
- 00:38:05[ __ ] question and so like there's
- 00:38:08like and this is an ongoing conversation
- 00:38:10that is happening at this very moment so
- 00:38:13like we joke around about Europe having
- 00:38:16like you guys have like weird speech
- 00:38:17laws right but you guys really nail it
- 00:38:19with these consumer protection laws and
- 00:38:22like hey I think we should steal them
- 00:38:24like we should 100% like Europe is by
- 00:38:28far and away better on consumer
- 00:38:31protections
- 00:38:32and then you can say well compare your
- 00:38:34store to mine my one is a bit more
- 00:38:37respectful doesn't have as much FOMO
- 00:38:39doesn't have as many Trixie bundles and
- 00:38:42things that basically feel like a scam
- 00:38:44and that'll be a bad look that's the
- 00:38:46dilemma that these companies face and in
- 00:38:48a way it's all thanks to a game about
- 00:38:51horses so hero of the day [ __ ] got
- 00:38:53them horse girls i guess that's a thing
- 00:38:56okay tell you what though if you want
- 00:38:58another story another big grand juicy
- 00:39:00story check out this one it also hits
- 00:39:02the EU but it also hits corporate
- 00:39:04melodrama which is honestly some of my
- 00:39:06favorite you oh boy I probably another
- 00:39:10Ubisoft dead video i like the sound of
- 00:39:13that we'll we'll watch that tomorrow and
- 00:39:18uh yeah I probably have to look at that
- 00:39:20and so anyway um I don't like consumer
- 00:39:22protections if the consumer is too dumb
- 00:39:24they deserve to lose just my opinion i
- 00:39:25know it's not popular i think that you
- 00:39:27make a great point that con consumers
- 00:39:30should
- 00:39:31be a consumer being stupid is one thing
- 00:39:36but a consumer being lied to is
- 00:39:38something else and so anyway and I I
- 00:39:41want to go ahead and let me see if I can
- 00:39:43find like your message and let's explore
- 00:39:45this thinking so like if a company
- 00:39:48charges you $100 for example and uh then
- 00:39:52they give you $50 worth of the product
- 00:39:55do you think that you should have any
- 00:39:57recourse for
- 00:39:59that like you you spent $100 you
- 00:40:02expected to get $100 worth of stuff
- 00:40:03you're actually only getting 50 by the
- 00:40:05way massive W Bellor video huge [ __ ]
- 00:40:08supporter uh I I love this guy obviously
- 00:40:11I've watched his videos for I think what
- 00:40:13is it [ __ ] 10 years now since WoW so
- 00:40:16make sure to give the video a like uh I
- 00:40:18I love his new videos i think he covers
- 00:40:20a lot of topics I totally [ __ ] agree
- 00:40:22with right and so yeah yeah make sure to
- 00:40:25give it a like give him a sub and
- 00:40:26everything yeah I completely [ __ ]
- 00:40:28agree with what he's saying here so let
- 00:40:30me read what it fair yeah exactly right
- 00:40:32and so like consumer
- 00:40:34protections like this is the problem is
- 00:40:36that consumer
- 00:40:38protections everybody agrees with
- 00:40:40consumer protections like for example if
- 00:40:42you buy a phone and then the phone blows
- 00:40:45up somebody has to be accountable for
- 00:40:48that right like everything like again
- 00:40:51people that don't like regulation that
- 00:40:54are complaining about it on the internet
- 00:40:56are like people that are fish
- 00:40:57complaining about water your keyboard is
- 00:41:00regulated your mouse is regulated the
- 00:41:03monitor that you're looking at is
- 00:41:05regulated the PC that you're using is
- 00:41:08regulated the internet itself is
- 00:41:10regulated the ISP that is giving you
- 00:41:13internet is reg regulated everything
- 00:41:16about this is regulated like down like
- 00:41:18the cord that that you have the internet
- 00:41:21go through is
- 00:41:23regulated so yeah two-year warranty by
- 00:41:25law yeah exactly right and and so
- 00:41:28everything is Yeah you're sitting in a
- 00:41:29chair that's regulated uh everything is
- 00:41:32and so to be against this is I think
- 00:41:34very um very shortsighted uh I think
- 00:41:37this is absolutely a good thing and I
- 00:41:38I'm really happy to see uh the EU taking
- 00:41:41some accountability for
- 00:41:43it i'm very happy to see it and
- 00:41:46hopefully we can do the same thing we
- 00:41:48can follow their lead and uh I'm glad to
- 00:41:50see the Europe uh Europe doing it as
- 00:41:52fast as possible
- EU regulations
- premium currency
- gaming industry
- Digital Fairness Act
- Star Stable
- consumer protection
- dark patterns
- FOMO
- monetization
- children in gaming