Why Happiness is the New Productivity (The Story of Mindvalley) | Vishen Lakhiani
概要
TLDRThe speaker recounts the journey of founding Mind Valley and the transformative impact of a mindset shift on productivity and happiness. Initially struggling with stress and stagnation, the speaker attended a seminar that emphasized the importance of mindset over strategy. This realization led to a significant increase in revenue and employee satisfaction. The talk introduces the concept of 'flow'—a state of happiness in the present while having a vision for the future—as essential for productivity. The speaker shares ten actionable tactics for fostering a positive work environment, including daily gratitude, profit sharing, and creating a culture of celebration and learning, ultimately demonstrating that happiness is crucial for success in business.
収穫
- 🌟 Happiness drives productivity.
- 📈 A mindset shift can transform a business.
- 💡 Flow is the balance of present happiness and future vision.
- 🙏 Daily gratitude enhances workplace morale.
- 💰 Profit sharing aligns employee and company goals.
- 🎉 Celebrate successes to foster a positive culture.
- 📚 Invest in employee learning and development.
- 🧘♂️ Group meditation promotes focus and creativity.
- 🤝 Build a supportive and fun work environment.
- 🌍 Attract top talent through a positive culture.
タイムライン
- 00:00:00 - 00:05:00
The speaker shares his journey of starting a company called Mind Valley in 2002, initially as a side project while working in sales. He recounts how he turned online marketing into a game, gradually increasing his earnings from $4.50 to $7.40 a day, which motivated him to continue building his business.
- 00:05:00 - 00:10:00
As Mind Valley grew into a formal company by 2004, the speaker faced significant stress and challenges, working long hours with little profit. He felt stuck and unable to replicate the early success he had experienced, leading to frustration and confusion about his business direction.
- 00:10:00 - 00:15:00
A pivotal moment occurred in 2007 when the speaker attended a seminar in Malaysia that emphasized the importance of mindset over strategy in business. This realization led to a significant shift in his approach, resulting in a transformative growth period for Mind Valley over the next 18 months.
- 00:15:00 - 00:20:00
The speaker describes the positive outcomes of this mindset shift, including a 400% increase in business growth, a more enjoyable work environment, and the ability to attract dream clients. He highlights the importance of having fun and building strong relationships within the company.
- 00:20:00 - 00:25:00
The concept of 'flow' is introduced, defined as a mental state of complete immersion and enjoyment in an activity. The speaker explains that achieving flow requires a balance between being happy in the present and having a vision for the future.
- 00:25:00 - 00:30:00
The speaker outlines four states of mind: negative spiral, current reality trap, stress and anxiety, and flow. He emphasizes that the ideal state is flow, where individuals are both happy now and have aspirations for the future.
- 00:30:00 - 00:35:00
The importance of happiness in the workplace is stressed, with the speaker advocating for individuals to pursue careers they are passionate about. He shares his own experience of leaving a corporate job to follow his passion for meditation, which ultimately led to the success of Mind Valley.
- 00:35:00 - 00:40:00
The speaker shares ten tactics for fostering a state of flow within a company, starting with daily gratitude practices that enhance happiness and appreciation among employees. He emphasizes the positive impact of gratitude on overall well-being.
- 00:40:00 - 00:45:00
The 'Awesomeness Report' is introduced as a weekly celebration of employee achievements, which has contributed to a significant increase in company revenue. The speaker highlights the importance of recognizing and celebrating successes in the workplace.
- 00:45:00 - 00:52:00
The speaker concludes by emphasizing the need for leaders to prioritize their own happiness in order to create a positive work environment. He encourages individuals to focus on their passions and to cultivate a culture of joy and fulfillment in their organizations.
マインドマップ
ビデオQ&A
What is the main message of the talk?
Happiness is the new productivity, and a shift in mindset can lead to significant business growth.
What is 'flow' as described in the talk?
Flow is a mental state where a person is fully immersed in an activity, feeling energized and focused, balancing happiness in the present with a vision for the future.
What are some tactics mentioned for improving workplace happiness?
Tactics include daily gratitude, profit sharing, awesomeness reports, and group meditation.
How did the speaker's company change after the mindset shift?
The company experienced a 400% growth in revenue, improved employee satisfaction, and attracted top talent.
What is the importance of gratitude in the workplace?
Expressing gratitude can significantly increase happiness and foster a positive work environment.
How does the speaker suggest handling stress and anxiety in the workplace?
By focusing on positive visions for the future rather than the current problems.
What role does fun play in the company culture?
Fun is essential; the company hosts parties and celebrations to enhance employee morale and engagement.
What is the 'awesomeness report'?
A weekly meeting where employees share successes and celebrate achievements.
How does the speaker view employee development?
The speaker aims to develop intrapreneurs who can innovate within the company and may also support those who wish to start their own ventures.
What is the significance of profit sharing in the company?
It aligns employee goals with company revenue, motivating them to work towards common objectives.
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Put Etsy on Easy Mode 🤫 👉🏻THIS IS HOW
- 00:00:24I'm going to talk about why happiness is
- 00:00:27the new productivity and I want to start
- 00:00:29with a little story I started my company
- 00:00:32way back in 2002 the company is called
- 00:00:34mine Valley but back then it was simply
- 00:00:36a passion I was working as a as a
- 00:00:40director of sales for a.com in New York
- 00:00:42and at night in the evenings when I was
- 00:00:46bored I was tinkering uh tinkering on
- 00:00:48the internet with online marketing my
- 00:00:50goal was to see how much money I could
- 00:00:52make with online marketing I read a
- 00:00:54couple of books put up a couple of web
- 00:00:56pages and in my first month I lost 300
- 00:00:59bucks in my second month I made exactly
- 00:01:04$10 but by my third month I had this
- 00:01:07little system going and I was making a
- 00:01:09grand profit or $4.50 every single day
- 00:01:14now I turned it into a game four dollars
- 00:01:18and fifty cents that's a cup of a venti
- 00:01:20Starbucks hot chocolate by month for I
- 00:01:24set a goal I wanted to be able to earn
- 00:01:26enough to upgrade to a grande and by
- 00:01:30month for sure enough I was earning five
- 00:01:32dollars and fifty cents a day by month
- 00:01:34six it was the big one what's that call
- 00:01:37venti I can never remember the Starbucks
- 00:01:39system the big one is - venti great so
- 00:01:43by month six I was with I was on a venti
- 00:01:45with full whipped cream and get this
- 00:01:48additional flavoring now this was seven
- 00:01:52dollars and forty cents every single day
- 00:01:53and I was proud of myself my grand
- 00:01:56vision for myself was I could go out
- 00:01:58brag to my friends that I got to drink
- 00:02:00free Starbucks every single day now by
- 00:02:02month eight it kept rolling I could now
- 00:02:05get Starbucks and the Subway sandwich
- 00:02:06and that was basically how I built my
- 00:02:09business it was fun my goals were not
- 00:02:11dramatically big all I wanted to do is
- 00:02:14see how much free food I could get and
- 00:02:16that's why I put up that picture
- 00:02:19unfortunately well fortunately the
- 00:02:21business kept growing and by 2004 we
- 00:02:23were actually a real company and here's
- 00:02:26what things started to change a little
- 00:02:27now we had a formal business plan I had
- 00:02:30to deal with the banks I had me and my
- 00:02:33my business partner Mike we had four
- 00:02:35employees
- 00:02:36um the woman sitting on that chair the
- 00:02:39beautiful woman that's my wife Christina
- 00:02:40she's sitting right there holding the
- 00:02:42camera blushing so what happened was all
- 00:02:46of a sudden I had a real business and
- 00:02:48that massive growth that was happening
- 00:02:50in the beginning started hitting a glass
- 00:02:52ceiling and for four years it was
- 00:02:55nothing but stress and toil
- 00:02:57I would work crazy long hours we would
- 00:03:00do maybe a million dollars in revenue
- 00:03:02but the profit margins were raised at
- 00:03:03then I drove a crappy beat-up car I
- 00:03:06lived in a very like ugly apartment and
- 00:03:10I kept wondering why the hell is this
- 00:03:13happening to me I would go to seminars
- 00:03:15like you guys watch people on stage the
- 00:03:18big names in internet marketing
- 00:03:19I would I would admire them but I could
- 00:03:21never figure out how to be like them now
- 00:03:24this period lasted around four years
- 00:03:26the shift happened in 2007 I was in
- 00:03:30Malaysia and I attended a seminar and
- 00:03:32the host of that seminar was ha Becker
- 00:03:34and our own Rob rayappa Rob where are
- 00:03:37you ok so Robin half were they in
- 00:03:42Malaysia and the seminar was called a
- 00:03:43millionaire mind intensive there were
- 00:03:45five thousand people in that room and I
- 00:03:47did not want to be there I was there
- 00:03:49with my business partner Mike see in
- 00:03:51that seminar we learned that growing a
- 00:03:54business was not about strategy or the
- 00:03:56best marketing or the best business
- 00:03:58plans or the best people it was first
- 00:04:00and foremost about mindset we did not
- 00:04:03want to hear that I had a computer
- 00:04:04engineering degree from one of the best
- 00:04:06universities Mike was a Stanford MBA we
- 00:04:08were like this is a bunch of like woowoo
- 00:04:10BS it's not going to apply to us after
- 00:04:13that first day we wanted to get out but
- 00:04:15we stayed by day three literally Mike
- 00:04:18and I were in tears we were crying
- 00:04:20because we'd made this massive mind
- 00:04:22shift and we realized that the way we
- 00:04:24approached building our business was
- 00:04:25completely wrong and that's when I
- 00:04:27realized why in the early days the free
- 00:04:29coffee and coffee in Starbucks days my
- 00:04:32business would accelerate but when it
- 00:04:34became a real business it hit this it
- 00:04:35hit this wall it was all about mind
- 00:04:38shift mindset and when this dawned on us
- 00:04:41in a span of 18 months our business
- 00:04:44completely transformed that's an actual
- 00:04:46sales growth chart for my business I
- 00:04:49attended the seminar
- 00:04:50or you can all you can see when I
- 00:04:52attended that seminar was around 2008
- 00:04:54and the business exploded since then so
- 00:04:59what was that change in mindset I'm
- 00:05:02gonna go go I'm gonna go into that in
- 00:05:04more detail but before I get there let
- 00:05:06me show you exactly what happened when
- 00:05:09this shift in mindset occurred so here
- 00:05:12the side effects of what I experienced
- 00:05:13first huge growth our business exploded
- 00:05:16by 400% we were a five year old five to
- 00:05:19six year old company we had never seen
- 00:05:20this sort of revenue explosion second
- 00:05:23work became fun I had terrific employees
- 00:05:26we tossed a lot of parties we do an
- 00:05:28annual 70s party we would fly the entire
- 00:05:30team to Bali for team vacations we'd
- 00:05:34hang out on the beaches I got to hang
- 00:05:36out with Richard Branson the Necker
- 00:05:37Island I got to hang out with a bunch of
- 00:05:40other entrepreneurs in Iceland a couple
- 00:05:41of months ago my life certainly became
- 00:05:44this dream where I had this beautiful
- 00:05:45business that was generating money and
- 00:05:47for the first time I loved it but it
- 00:05:51didn't stop there we started getting
- 00:05:53dream clients and contacts Sean
- 00:05:55Stephenson ended up becoming one of our
- 00:05:56clients we certainly hit the stage where
- 00:05:58we no longer had to fight or get in the
- 00:06:01phone to try to bring and bring in the
- 00:06:02next author the next client for us to
- 00:06:04publish they flocked to us and in fact
- 00:06:07my role became to say no we got started
- 00:06:10working with Sean Stephenson I got the
- 00:06:12pleasure of working with Paula Abdul she
- 00:06:14is crazy hot in person um Glenn Dolman
- 00:06:17um the Silva method and Brian Johnson
- 00:06:20from philosophers notes all of a sudden
- 00:06:22I had this entire area of dream clients
- 00:06:24and context to work with next we started
- 00:06:27getting applicants from all around the
- 00:06:29world applying to our company to the
- 00:06:31extent where we actually have 21 people
- 00:06:33sorry something like 50 people from 21
- 00:06:37countries in our company right now we
- 00:06:39won an award world's most democratic
- 00:06:41workplace and Carole Cohen said this
- 00:06:44yesterday great companies are built from
- 00:06:46the employee base boy did we have a good
- 00:06:48employee base our company became so
- 00:06:49attractive that we got so many resumes
- 00:06:52that we actually had to say all right
- 00:06:54folks this is enough we can't go through
- 00:06:57thousands of resumes if you want to
- 00:06:58apply the MindValley
- 00:06:59you've got to take an extra step and
- 00:07:01create a youtube resume
- 00:07:03so if you actually go to youtube and you
- 00:07:05type in mind Ally cavalettis you will
- 00:07:06see all of these are cavalettis
- 00:07:08from all around the world of people who
- 00:07:10take the trouble to go an extra step to
- 00:07:13try to get our attention so they can
- 00:07:14work for us and this is amazing because
- 00:07:16we get the pic of top talent next we
- 00:07:19ended up with a great team my company
- 00:07:20went from 24 people to 50 people in just
- 00:07:23the last one year and I love my team
- 00:07:26we're almost like family and what we did
- 00:07:30we call it the MindValley way other
- 00:07:31entrepreneurs started emulating it and I
- 00:07:33would get lettuce like this from
- 00:07:35entrepreneurs around the world and
- 00:07:38finally time with family
- 00:07:40that's my son Hayden I don't work more
- 00:07:43than 45 hours a week and I'm proud of
- 00:07:45that but the best part is this in May
- 00:07:502009
- 00:07:51I got to spend six days in the office
- 00:07:53and I spent 21 days on beaches around
- 00:07:56the world I got to hang out in Fiji at
- 00:07:58Tony Robbins resort I got to spend some
- 00:08:00time on Necker Island with Greg and Sean
- 00:08:03and a bunch of other people who are over
- 00:08:04here and then I took my family to Cabo
- 00:08:06Mexico on holiday and in that time my
- 00:08:10company had its biggest ever salesman
- 00:08:12and a single biggest sales day and when
- 00:08:15this happened I was passed out on a
- 00:08:16beach and so all of this happened with
- 00:08:21that shift in mindset so I know now
- 00:08:23you're wondering what is that mindset
- 00:08:24shift and that's what I'm going to share
- 00:08:26with you basically it's going in a state
- 00:08:30of flow now what is flow this is how its
- 00:08:34defined on Wikipedia it's a mental state
- 00:08:38of operation in which the person is
- 00:08:39fully immersed in what he or she is
- 00:08:41doing by feeling an energized focus full
- 00:08:44involvement and success in the process
- 00:08:46of the activity it's a state of supreme
- 00:08:48activity but how do you get in this
- 00:08:50state of flow and really it's a balance
- 00:08:52of two different things the first is you
- 00:08:58have to be happy in the now right now
- 00:09:01where you are second you got to have a
- 00:09:04vision of the future so it's a delicate
- 00:09:06balance of being happy where you are
- 00:09:08right now but having these amazing
- 00:09:10visions of what you want your life to be
- 00:09:14now
- 00:09:16for all of us at any point in our life
- 00:09:19we can be in four different states of
- 00:09:21mind the first is the negative spiral
- 00:09:23this is where you are not happy where
- 00:09:25you are right now and you have no vision
- 00:09:28of your future so basically you're
- 00:09:30miserable and it's called a negative
- 00:09:32spiral because you're miserable and you
- 00:09:35have no vision of where you want to be
- 00:09:36and you're focused on being miserable
- 00:09:39and you spiral into greater and greater
- 00:09:42and greater and greater depression and
- 00:09:44that's a negative spiral now very few of
- 00:09:47you here would probably ever would be in
- 00:09:49a negative spiral right now but large
- 00:09:51chunks of humanity are in this state now
- 00:09:55the second state is the current reality
- 00:09:57trap this is where you are happy
- 00:09:59gloriously happy right now but you have
- 00:10:02no vision of the future
- 00:10:03now this some people think it's a good
- 00:10:06state and maybe it is because you're
- 00:10:07happy right now but here's the problem
- 00:10:09with the current reality trap Tony
- 00:10:11Robbins says all of us have two
- 00:10:13spiritual needs the need to grow and the
- 00:10:17need to contribute if you're purely
- 00:10:19happy but you have no vision or
- 00:10:21direction in your life you can't
- 00:10:23contribute and you can't grow so you're
- 00:10:27happy but you're happy in boring utter
- 00:10:29mediocrity and your life isn't going to
- 00:10:33give you that sense of fulfillment so
- 00:10:34it's a good state and I've been in that
- 00:10:36state my college years smoking weed
- 00:10:38hanging out with a bunch of friends who
- 00:10:42didn't really have any direction but
- 00:10:44it's not a state you want to be in in
- 00:10:45the long term
- 00:10:46now the third state is stress and
- 00:10:49anxiety this is where you are not happy
- 00:10:51right now but you have big visions of
- 00:10:54the future
- 00:10:54a lot of people in the career path these
- 00:10:58days a lot of entrepreneurs are in this
- 00:11:00state now it's a good state because you
- 00:11:03have these terrific visions you're
- 00:11:04thinking big but it's a state where you
- 00:11:06cannot function with maximum impact
- 00:11:08because you aren't happy right now so
- 00:11:12what is the ideal state it's a state of
- 00:11:14flow it's where you're happy in the
- 00:11:17present but you have grand visions of
- 00:11:19the future now let's do an honest gut
- 00:11:21check right now how many of you here
- 00:11:24would say that currently you're in a
- 00:11:27state of flow that means you love your
- 00:11:29current job
- 00:11:30you're happy right now and you have
- 00:11:31amazing dreams of the future good a
- 00:11:34large chunk of you how many of you here
- 00:11:38would say that you're in a state of
- 00:11:39stress and anxiety that means you have
- 00:11:41amazing goals but you aren't really sure
- 00:11:43if you're going to get to these goals
- 00:11:45and so you feel that certain amount of
- 00:11:47stress or pain quite a large chunk of
- 00:11:50you - so what happened to me was that I
- 00:11:54moved from stress and anxiety to flow
- 00:11:56I wasn't flow in my early days when my
- 00:11:58only intention was to play this little
- 00:12:01game and see how much free coffee I
- 00:12:02could get and then when I started a real
- 00:12:04business all that stress and anxiety
- 00:12:06came with it and that baggage weighed me
- 00:12:08down when I attended that seminar and so
- 00:12:11robbery appalling ha Becca talked on
- 00:12:12stage that set me in a different part I
- 00:12:14started studying the works of Esther
- 00:12:15Hicks Neale Donald Walsch I put away the
- 00:12:18marketing books I studied books and
- 00:12:19spirituality and my mindset changed and
- 00:12:22my business exploded as a result so this
- 00:12:25is basically what it looks like
- 00:12:27negative spiral current reality stress
- 00:12:29flow the goal is to keep yourself in
- 00:12:32that state of flow now here's something
- 00:12:34interesting
- 00:12:35remember there will be the secret if
- 00:12:37you've seen the secret raise your hand
- 00:12:38it doesn't matter if you liked it in the
- 00:12:41secret bob Proctor offers this equation
- 00:12:44thought plus emotion equal attraction
- 00:12:47now if you think about that that's
- 00:12:50really similar to the definition for the
- 00:12:53state of flow thoughts are your visions
- 00:12:55of the future the thoughts of who you
- 00:12:57want to be what you want to attract into
- 00:12:58your life emotions are your feelings of
- 00:13:01what's going on in your life right now
- 00:13:03in other words it's the exact same
- 00:13:05equation so whether the state of flow is
- 00:13:08what scientists call it being in a state
- 00:13:11of supreme creativity or whether it's
- 00:13:13something more mystical as Bob Procter
- 00:13:16calls it the state where you attract the
- 00:13:18law of attraction it doesn't matter the
- 00:13:20fact is being in that state of flow
- 00:13:22magnifies the impact of whatever you do
- 00:13:25and when you're able to consciously put
- 00:13:27yourself in this state it's almost as if
- 00:13:29the universe bends in your favor
- 00:13:33now there's something very important
- 00:13:36which I want you guys to realize and
- 00:13:37it's called the paradox of intention you
- 00:13:40must have goals but your happiness
- 00:13:42cannot be tied to the
- 00:13:43schools so you can have these big crazy
- 00:13:46dreams of where you want your life to be
- 00:13:48but you will accelerate towards those
- 00:13:50dreams faster if you're happy in the now
- 00:13:53if you're content in other words the
- 00:13:55happiness comes from the journey not the
- 00:13:57destination you guys know what I'm
- 00:13:58talking about so I want to go back to
- 00:14:03what Tony CI said yesterday
- 00:14:05notice when flow happens and change your
- 00:14:07life to make it happen more often and
- 00:14:09that's really the message I wanted to
- 00:14:11share with you guys notice the moments
- 00:14:14when you are in flow and make a
- 00:14:16conscious effort to bring yourself back
- 00:14:17to flow so I call the practice of
- 00:14:22keeping yourself in flow bliss Oakland
- 00:14:24Anthony it's the single most important
- 00:14:27thing I practice every day it's the
- 00:14:29discipline of keeping yourself happy
- 00:14:31bliss appling and what i'm going to talk
- 00:14:34about in this presentation is how to
- 00:14:35take discipline and how to actually turn
- 00:14:38it into an art form
- 00:14:39that you can apply to your team to your
- 00:14:41company to your organization or to your
- 00:14:43nonprofit you guys like the idea of that
- 00:14:46so I want to share a quote Janet said
- 00:14:50this a few hours ago your passions of
- 00:14:52breadcrumbs that lead you on the path to
- 00:14:54your destiny so let me say this the
- 00:14:58problem with most of us is we forget the
- 00:15:01importance of being in that state of
- 00:15:03flow so lean forward I'm gonna tell you
- 00:15:07a secret put your hand in a year you see
- 00:15:11large chunks of humanity right now are
- 00:15:13trapped in jobs or careers that they
- 00:15:16absolutely hate they wake up every
- 00:15:19morning dreading going to work I've been
- 00:15:21there now if you're in a job or a career
- 00:15:24or even if it's your own company and you
- 00:15:26do not enjoy what you do you cannot you
- 00:15:30can never be in a state of flow because
- 00:15:32the joy the emotions the happiness in
- 00:15:35the present they aren't going to come to
- 00:15:37you and because of that you're wasting
- 00:15:40your time I'm serious you can never
- 00:15:44magnify your impact you can have those
- 00:15:46great visions but if the happiness isn't
- 00:15:48there your impact is lost so the big
- 00:15:53secret is if you are in a career or job
- 00:15:56or if your
- 00:15:57if you're in your own business and you
- 00:15:58don't truly enjoy what you do get out
- 00:16:01I'm serious a member of the audience
- 00:16:04shared this with me yesterday over
- 00:16:05dinner he said his name was David
- 00:16:07Morelli he was here a few days ago he
- 00:16:10said vision sometimes you got to destroy
- 00:16:12your life to let the next great thing
- 00:16:14happen and that's what many people have
- 00:16:16to do you have to be in a career or
- 00:16:19business that you're passionate about
- 00:16:21though I learned that the hard way so
- 00:16:23let's say see I grew up in an Indian
- 00:16:25family so in the 1990s I was pushed to
- 00:16:27become a computer engineer why because
- 00:16:29Bill Gates was a computer engineer and
- 00:16:31he was the richest damn man on the
- 00:16:33planet but I hated computer engineering
- 00:16:35I got C's all throughout college I even
- 00:16:38got a job at Microsoft I quit after 11
- 00:16:40weeks actually I got myself fired
- 00:16:42because I just could not be in that
- 00:16:45environment so I ended up working for a
- 00:16:47non-profit living just below the poverty
- 00:16:49line
- 00:16:49then I became a meditation instructor
- 00:16:51and I was working
- 00:16:53owning bread crumbs but I loved what I
- 00:16:55did and from that tiny business teaching
- 00:16:58people meditation in New York
- 00:16:59I built a multi-million dollar company
- 00:17:01with 50 people nobody thought it could
- 00:17:04be done my ex school lecturers my
- 00:17:07friends my family thought I was nuts
- 00:17:09but the thing is they forgot that when
- 00:17:12you love what you're doing and you have
- 00:17:14big dreams you're in that state of flow
- 00:17:16and your impact is amazing and so mine
- 00:17:20value my company really started from me
- 00:17:22quitting Microsoft and doing something
- 00:17:24that for most people would make you live
- 00:17:27in the poverty line so you can aliens
- 00:17:29over here I mean if you are in law or
- 00:17:31accounting or any of those boring
- 00:17:33occupations and you went into it because
- 00:17:35you thought it was going to make you
- 00:17:36money but really deep down inside you
- 00:17:38want to be a maple syrup taster or a
- 00:17:41Mountie or a lumberjack I don't know
- 00:17:44what Canadians are into you might want
- 00:17:47to think about making that change
- 00:17:49because you can be the richest damn
- 00:17:51maple syrup taster in the world once you
- 00:17:54get in that state of flow so here's what
- 00:17:57I'm going to talk about next ten tactics
- 00:17:59to take home today to put yourself and
- 00:18:01your company and your team in that state
- 00:18:03of flow Stephen Covey said this two days
- 00:18:06ago our models of compensation hiring
- 00:18:08firing and recruitment come from out
- 00:18:11Industrial Age models of how society
- 00:18:13works couldn't agree more so I'm going
- 00:18:16to give you ten things that I do in my
- 00:18:18company that is that we've been doing
- 00:18:21for the last one one year to 18 months
- 00:18:23that have made an amazing effect on our
- 00:18:25bottom line and on our levels of
- 00:18:26happiness and allowing us me and my
- 00:18:29employees to be in that state of flow so
- 00:18:32the first thing is really simple it's
- 00:18:35called daily gratitude so what we did
- 00:18:37was we built a website called gratitude
- 00:18:40log and we got all our employees all our
- 00:18:42partners all our customers to get on
- 00:18:44this website join in the community and
- 00:18:47express daily gratitude now I know this
- 00:18:49sounds cheesy bear with me for a second
- 00:18:51Lynn twisted this a few days ago what
- 00:18:54you appreciate appreciates what we found
- 00:18:56is that when you start your day
- 00:18:58appreciating expressing gratitude for
- 00:19:00what you what you did in the last 24
- 00:19:02hours
- 00:19:03you tend to magnify your happiness and
- 00:19:05you tend to grow that elements of your
- 00:19:09life that you're thankful for so if you
- 00:19:11were to look at gratitude log you'll be
- 00:19:13see something like this you'll see that
- 00:19:16we've got our entire community employees
- 00:19:19bring on their family bring on their
- 00:19:21daughters their sons we have our
- 00:19:23partners we have our customers and every
- 00:19:26morning I log in to gratitude log and I
- 00:19:28get to see what people in my team are
- 00:19:30happy about I can see that my business
- 00:19:32partner gay Hendricks is joyful about
- 00:19:35his cat I can see max Simon who's a guy
- 00:19:37I'm mentoring is a happy that he got to
- 00:19:40spend some time helping a couple of
- 00:19:42entrepreneurs I can see Evan who's one
- 00:19:44of my employees happy about free time to
- 00:19:47think I can see Serena one of my
- 00:19:49customers giving a gift of appreciation
- 00:19:50to Shaun Stevenson who's one of my
- 00:19:52clients so it's a beautiful system and
- 00:19:55the funny thing is scientists are now
- 00:19:58saying that when you express gratitude
- 00:20:00your happiness goes up dramatically they
- 00:20:03did a little study in a university in
- 00:20:05California I can't remem the name of the
- 00:20:06university but they found that just
- 00:20:08expressing gratitude for a few minutes
- 00:20:10daily after 30 days your overall
- 00:20:13happiness goes up by 25% imagine we have
- 00:20:16millions of Americans hooked on Prozac
- 00:20:19and other PS pharmaceuticals that
- 00:20:22supposedly make you happy
- 00:20:23yet all you got to do is practice this
- 00:20:26daily practice of gratitude and the
- 00:20:28effects beat the drugs now of course the
- 00:20:31drugs are going to be around for a while
- 00:20:32because the pharmaceutical lobby in
- 00:20:34Washington massive the gratitude Lobby
- 00:20:37not so big but you get what I'm talking
- 00:20:40about
- 00:20:41okay now next we started doing something
- 00:20:44called the awesomeness report rather
- 00:20:47than half regular company meetings every
- 00:20:49Tuesday I get in front of my entire team
- 00:20:51and a day before I send them an email
- 00:20:54that says hey team you know the drill
- 00:20:56send me your Awesomeness updates for the
- 00:20:57week and I asked them for cool stories
- 00:21:00of things they did outside work stories
- 00:21:02of records that they'd broken work new
- 00:21:04product launches new sales new
- 00:21:06innovations we compile all of these and
- 00:21:08we do this like powerful motivating
- 00:21:11PowerPoint celebrating all our successes
- 00:21:13of the previous week we started this a
- 00:21:15year ago in the last year our revenues
- 00:21:17have grown 400% and I believe there's a
- 00:21:20connection see what we're doing in the
- 00:21:21awesomeness report is really taking the
- 00:21:23process of gratitude and formalizing it
- 00:21:25rather than having company meetings
- 00:21:27where you and moan about what went
- 00:21:29wrong you have company meetings where
- 00:21:31you celebrate what went right every
- 00:21:33single week and you recognize your
- 00:21:35employees who did something cool in that
- 00:21:37week and we start bringing in all these
- 00:21:40funny little rituals into these meetings
- 00:21:42to create the sense of joy so for
- 00:21:44example we have a massive bell behind me
- 00:21:46and every time we hit a new sales record
- 00:21:49or website goes up in record time or our
- 00:21:51blogger gets 10 articles up in a in a
- 00:21:54new record time we ring the bell of
- 00:21:57Awesomeness and that Bell has a title
- 00:21:59it's called the Bell of Awesomeness that
- 00:22:01is only to be rung in moments of sheer
- 00:22:02and total awesomeness and you cannot
- 00:22:05just call it the Bell everyone in our
- 00:22:08office treats it like it's the Dalai
- 00:22:09Lama SCAF it has to be called the bell
- 00:22:12of awesomeness that can only be rung in
- 00:22:13moments of sheer and total awesomeness
- 00:22:14and then we have a little statue of
- 00:22:18Wonder Woman we what we our mascot is
- 00:22:21Wonder Woman because our company like
- 00:22:23Richard Branson suggested yesterday 50%
- 00:22:25of the managers in our company a woman
- 00:22:26so a mascot is wonderful so every time
- 00:22:29we have a new employee they have to put
- 00:22:32their hands on Wonder Woman's ass
- 00:22:34and take an oath of Awesomeness and it's
- 00:22:37it's it's a it's a company ritual have
- 00:22:40you guys seen the movie Kung Fu Panda
- 00:22:41so we took a phrase from that movie and
- 00:22:44it became a company model I blind people
- 00:22:46with the light of my awesomeness
- 00:22:48and you notice the Starbucks cup you
- 00:22:50notice Wonder Woman the dog over there
- 00:22:52that's my dog
- 00:22:53Ozzie he was he's a director of PR you
- 00:22:55would not believe how much free PR you
- 00:22:56get from having a dog as your director
- 00:22:58of PR we got in Wired magazine in
- 00:23:00TechCrunch they wouldn't write about a
- 00:23:02technology they just write about this
- 00:23:03funny company in Malaysia that had a dog
- 00:23:05as its PR director actual PR people
- 00:23:08hated me for that and then a company
- 00:23:11meeting started getting so joy is so
- 00:23:13powerful that guests would come in to
- 00:23:15attend them to speak Sean Stephenson
- 00:23:17when he was in Malaysia he attended a
- 00:23:19company meeting you'll see Sean he's the
- 00:23:21PC the short guy he's one of my best
- 00:23:24friends I can make jokes like that um
- 00:23:25Jon Ashura came to Malaysia to address
- 00:23:27the Prime Minister and he takes a break
- 00:23:29away from addressing all these major
- 00:23:31politicians to come to our office and
- 00:23:33watch the awesomeness report John Ashraf
- 00:23:36for those who don't know is one of the
- 00:23:37teachers from the secret so it's become
- 00:23:39this big thing and now other companies
- 00:23:40are emulating it and really it's just
- 00:23:42taking the concept of a company meeting
- 00:23:44and turning it into something
- 00:23:45celebratory Tony say I said this
- 00:23:48yesterday the best companies cultures
- 00:23:50combine profits with pleasure and
- 00:23:52purpose and that's really what we're
- 00:23:53trying to do okay number three this gets
- 00:23:55risky but we decided to share part of
- 00:23:58our profits with our employees so every
- 00:24:00month 10% of our profits get distributed
- 00:24:02to our employees and again the results
- 00:24:04were amazing we used to do what typical
- 00:24:07Silicon Valley companies do where you
- 00:24:08have stock options but with the way the
- 00:24:10stock markets are going right now stock
- 00:24:12options don't work anymore I think it's
- 00:24:14a it's a model of hiring debt belongs in
- 00:24:17the past so all we do is every month 10%
- 00:24:19of profits go straight to employees and
- 00:24:22as a result people salary checks
- 00:24:25literally double now here's why I do
- 00:24:29this now bringing up this quote from
- 00:24:31Greg nothing happens till you have a
- 00:24:32dream and you start thinking big by
- 00:24:34tying in our founders and our management
- 00:24:38goals for revenue without with our
- 00:24:41employee goals because they know that
- 00:24:43part of that revenue is going to go to
- 00:24:44them we have complete alignment on our
- 00:24:47office in
- 00:24:48our office so if there's a massive
- 00:24:50crunch then we got to get a product out
- 00:24:51people don't mind working those extra
- 00:24:53hours because they know the profits
- 00:24:55aren't just going to the founders so
- 00:24:57it's really about having those big goals
- 00:24:59but using this to align those goals okay
- 00:25:02next this is an interesting one and for
- 00:25:04this we actually this is one of the
- 00:25:06reasons why we actually won the award
- 00:25:07world's most democratic workplace we
- 00:25:09call it the sweet sugar Love Machine
- 00:25:11basically I have 50 employees and
- 00:25:15Branson said this yesterday as a leader
- 00:25:18you have to praise lavish praise like
- 00:25:20flowers flourish and water people
- 00:25:22flourish on praise but with 50 employees
- 00:25:25I can't possibly always know what the
- 00:25:28people are saying customer support are
- 00:25:30doing on a daily basis so we created a
- 00:25:33software to allow people to appreciate
- 00:25:35and praise their co-workers so basically
- 00:25:38my employees every single day get on
- 00:25:40this system and they send little gifts
- 00:25:42symbolic gifts to their peers so you'll
- 00:25:45see who won give Jessica a medal and
- 00:25:48said welcome to mine values she's a new
- 00:25:49hire gabrielle gift money a durian it's
- 00:25:52a Southeast Asian fruit and she says
- 00:25:54thanks for the awesome content you gave
- 00:25:56our blog so employees start rewarding
- 00:25:59and appreciating each other and the an
- 00:26:01amazing things happened since we
- 00:26:03launched this office politics pettiness
- 00:26:06people being too busy in their own stuff
- 00:26:08to help their co-workers all of that
- 00:26:10disappeared and we started getting this
- 00:26:12really close-knit team but it did have a
- 00:26:15side effect it caused so much like love
- 00:26:18and appreciation in the office that
- 00:26:20right now 30 percent of my staff is
- 00:26:23dating someone else in the company and I
- 00:26:25I haven't figured out how to deal with
- 00:26:28that right now we're kind of watching
- 00:26:30seeing where that's going to go
- 00:26:32we keep them in different departments
- 00:26:33but there are issues when you bring in
- 00:26:36too much love into a business number
- 00:26:39five we have this rule in our company
- 00:26:41it's called a forty five five rule you
- 00:26:44only should work 45 hours a week because
- 00:26:46you have friends you have family you
- 00:26:48need a social life you got to be
- 00:26:50productive so you can get all your work
- 00:26:51done in 45 hours but here's the sub rule
- 00:26:55five of those 45 hours you must invest
- 00:26:57in learning new stuff so you can work
- 00:27:00you you spend 40 hours
- 00:27:02executing and you can spend that extra
- 00:27:04five hours on a Sunday curled up in bed
- 00:27:06reading a book on marketing on
- 00:27:08meditation on mindset and you get paid
- 00:27:11for that we really want to encourage
- 00:27:13people in growing themselves and we also
- 00:27:16send a lot of our employees to our to
- 00:27:18seminars all around the world so if you
- 00:27:20go to any marketing seminar you'll
- 00:27:21usually see people from my company there
- 00:27:23Garrett Gunderson said this a few days
- 00:27:25ago the more you invest in your mind
- 00:27:27your knowledge and your experiences the
- 00:27:29richer you will be and this is worked
- 00:27:31amazingly well for us because in one
- 00:27:33year I'm able to take 25 23 year old
- 00:27:36people and groom them into managers who
- 00:27:38are running two three million-dollar
- 00:27:40businesses and it's really about
- 00:27:42teaching people the importance of every
- 00:27:44now and then putting aside execution and
- 00:27:46studying number six weekly sharing and
- 00:27:49training when these people study and
- 00:27:51learn new stuff we give them a platform
- 00:27:53where they can come in front of the
- 00:27:54appears and share their knowledge now
- 00:27:56the reason for this Stephen Covey
- 00:27:59brought it up you learn by teaching I
- 00:28:01found that if I have someone read a book
- 00:28:03on marketing or take a new marketing
- 00:28:05course and I bring them back and I have
- 00:28:07them teach their peers they become
- 00:28:09better marketers you learn from teaching
- 00:28:11so it's a simple rule but it works
- 00:28:13really well in our business number seven
- 00:28:15group meditation if you walk into my
- 00:28:18office at three o'clock on a Tuesday you
- 00:28:20will see 50 people meditating together
- 00:28:23on pillows it's kind of weird
- 00:28:25we've had postman UPS delivery people
- 00:28:28get completely freaked out they think
- 00:28:30I'm running a cult but um this is
- 00:28:32basically what we're trying to do Shawn
- 00:28:34said this yesterday
- 00:28:35you better have a vision for what you
- 00:28:36want in your life every week the entire
- 00:28:39company gets together and I take them
- 00:28:41through a guided meditation where they
- 00:28:43visualize their life six to twelve
- 00:28:45months down the road and I ask them to
- 00:28:47see what their work looks like what
- 00:28:49their friends look like what their bonus
- 00:28:51checks look like how productive they are
- 00:28:53what type of promotions they've received
- 00:28:55what are they doing at work and it has
- 00:28:59again it has an amazing effect what I'm
- 00:29:01trying to do here you see we start the
- 00:29:03Awesomeness report by talking about
- 00:29:05gratitude by expressing gratitude for
- 00:29:08all the cool stuff we did right so what
- 00:29:10are we doing we are raising people's
- 00:29:11levels of happiness and then now then
- 00:29:14when we go to the meditation we
- 00:29:16building up their visions of the future
- 00:29:17so really that's what a company meetings
- 00:29:20are about getting people joyful in the
- 00:29:22now celebrating their successes and then
- 00:29:24visualizing the future just like Sean
- 00:29:27said number eight company sponsored fund
- 00:29:30this is the best thing about my company
- 00:29:31every year we toss the best damn
- 00:29:33Halloween party in our city and we toss
- 00:29:37them an amazing 70s party um and if we
- 00:29:40really got this we really live and
- 00:29:42breathe Branson's philosophy he set this
- 00:29:45on stage yesterday have lots of parties
- 00:29:48the manager should be the first one in
- 00:29:49the pool fully clothed preferably and I
- 00:29:52do that that's you you'll notice Shaun
- 00:29:56in that picture as well um he came to me
- 00:29:59like he's one of our clients so he came
- 00:30:00to Malaysia he's working with our team
- 00:30:02so we do actually spend a lot of time
- 00:30:03just getting drunk and wet together um
- 00:30:09unexpected side effects so this is a
- 00:30:12cool story in Branson's book business
- 00:30:15laid bare he shares the story of how he
- 00:30:19had a call centre somewhere in northern
- 00:30:21England and he had 2,000 employees in
- 00:30:24the call center and what he did was he
- 00:30:25tossed a massive party for his employees
- 00:30:27and the press got wind of it and the
- 00:30:30party got a little bit out of hand but
- 00:30:31the press stories got even more out of
- 00:30:33hand so he opens the papers the next day
- 00:30:35and he sees that this journalist is
- 00:30:37talking about how how disgusting virgin
- 00:30:41parties are because people were
- 00:30:42fornicating in the parking lot and
- 00:30:44Branson is like that's ridiculous how
- 00:30:48can they just exaggerate NBS like that
- 00:30:51but the very next day he got 2,000
- 00:30:55applicants for his call center
- 00:30:59and and so what we started doing is we
- 00:31:04would have we we tossed the biggest
- 00:31:06Halloween party in our city every year
- 00:31:08and I give two tickets to each of my
- 00:31:11employees and I say I want you to invite
- 00:31:13the two smartest most brilliant people
- 00:31:15you know so they bring in all the best
- 00:31:18their smartest friends um and we end up
- 00:31:20hiring those people at the party
- 00:31:22so rather than put we used to spend
- 00:31:24$3,000 taking a job at out on an online
- 00:31:27job bulletin board and we would get like
- 00:31:29200 resumes but from mediocre people we
- 00:31:32take the money from the job ad we pump
- 00:31:34it into a party save money we have a ton
- 00:31:37of fun and we now have our employees
- 00:31:40bringing their smartest friends and we
- 00:31:42steal them from those other companies so
- 00:31:44really we poach people from Google from
- 00:31:46McKinsey people quit jobs come work for
- 00:31:49MindValley for half the salary because
- 00:31:51they love the culture that we've built
- 00:31:54and partying is is just one big aspect
- 00:31:56of that okay so number nine positive
- 00:32:00stamina Branson said this yesterday what
- 00:32:04if you asked him a question he say it's
- 00:32:06no point looking backwards not for a
- 00:32:07fleeting moment I can't remember the bad
- 00:32:09moments in my life I only remember the
- 00:32:11good positive stamina is basically that
- 00:32:14that mindset where when things go wrong
- 00:32:17you're able to look past the wrong
- 00:32:19create a ball new vision of the future
- 00:32:21and then stay focused on that vision so
- 00:32:24every now and then my company should
- 00:32:27this happen software breaks down servers
- 00:32:30crash recently we spend about a million
- 00:32:33dollars a year on Google advertising
- 00:32:35recently we have massive issues with a
- 00:32:37Google advertising account and we
- 00:32:38started losing $40,000 a month
- 00:32:41massive problem now when these kind of
- 00:32:43things happen we have an approach for
- 00:32:45dealing with it net approach is called
- 00:32:46positive stamina so when an employee is
- 00:32:49down when a massive mess up has occurred
- 00:32:51rather than have them focus on the mess
- 00:32:53up we have them create a vision board or
- 00:32:56list but a grand new vision of where
- 00:32:59they want their project to be and we now
- 00:33:02have them focus on that vision so we
- 00:33:05flip their mind from focusing on the
- 00:33:06problem to focusing on the vision and
- 00:33:08what happens more often than not is by
- 00:33:12focusing on the vision they start coming
- 00:33:14up with new ideas new solutions that
- 00:33:16make that old problem irrelevant and
- 00:33:19obsolete and positive stamina is so
- 00:33:23important in business that I want you to
- 00:33:24read that quote learn to manage your
- 00:33:26mind
- 00:33:27do not let a situation lure you into
- 00:33:29thinking negatively sometimes you'll
- 00:33:31fail but you'll learn for the next time
- 00:33:33every time a negative thought comes at
- 00:33:35you zap it replace it with positive
- 00:33:38thoughts that takes energy but the
- 00:33:40result will be stamina positive stamina
- 00:33:42a necessary ingredient for success now I
- 00:33:44got the word positive stamina from that
- 00:33:46quote can anyone guess who said that
- 00:33:49Dalai Lama nope
- 00:33:51anyone else Lauryn Hill the singer
- 00:33:59Napoleon nope anyone else nope not me it
- 00:34:05was actually said by this guy Trump can
- 00:34:08you believe that he tries to act big and
- 00:34:12tough too deep down inside he's a softy
- 00:34:15it's from Donald Trump Donald Trump
- 00:34:17believes in it Richard Branson believes
- 00:34:18in it um you might want to try believing
- 00:34:21in it too there's amazing truth in that
- 00:34:23idea next the final thing that we do
- 00:34:27experiences in connections Evan said
- 00:34:31this two days ago the five closest
- 00:34:33people you hang out with will average
- 00:34:35out to who you become now in my business
- 00:34:38I used to do everything I do the HR I do
- 00:34:40the hiring I would come up with a
- 00:34:42business strategy but after a while I
- 00:34:43could not do all these things and I had
- 00:34:46I had to groom people I had to create a
- 00:34:48director of HR a director of marketing a
- 00:34:50person who is an expert at new strategy
- 00:34:53now the way I do that is by working with
- 00:34:55their self-image what I do is I have
- 00:34:59people in my company exposed to
- 00:35:01brilliant minds I expand their circle so
- 00:35:05the five people that they typically work
- 00:35:06with or that they are in contact with I
- 00:35:08expand this and by doing so we allow
- 00:35:11them to grow dramatically well so some
- 00:35:13of the things we do when they are
- 00:35:14speaker gatherings in our city we
- 00:35:17basically host a party invite all these
- 00:35:19amazing minds together and we have them
- 00:35:21mingle with our employees um we send our
- 00:35:24employees to some of them
- 00:35:26most important biggest conferences
- 00:35:27around the world that's Alex she's one
- 00:35:30of my top marketing people and we invest
- 00:35:34a ton of money to send her all the way
- 00:35:35from Malaysia to San Diego to hang out
- 00:35:37with Frank Cohen and Jeff Walker who are
- 00:35:39two of the best minds in marketing and
- 00:35:41she actually became friends with them so
- 00:35:43by taking people in my team and exposing
- 00:35:46them to brilliant minds they themselves
- 00:35:49see an increase in their level of
- 00:35:51brilliance Sean Stephenson who works
- 00:35:52with us he is friends with maybe three
- 00:35:55or four people in my company not just
- 00:35:56with me and he adds a light and a
- 00:36:00certain amount of knowledge and he helps
- 00:36:01these people grow just by being their
- 00:36:03friend am i right Sean Sean needs
- 00:36:08attention every now and then okay I'll
- 00:36:10allow you to get a couple of words in
- 00:36:13okay so it really is about experiences
- 00:36:15and connections whenever we have a best
- 00:36:17selling order a best-selling author
- 00:36:19visit our city we bring him into our
- 00:36:21office he gets to sit for the
- 00:36:22awesomeness report and he gets to meet
- 00:36:24our employees that's Mark Joyner and if
- 00:36:27you heard of mark Joyner brilliant
- 00:36:28marketer Mark Joyner came to our office
- 00:36:30he presented what he befriended one of
- 00:36:32our employees and he's now helping this
- 00:36:33this employee get his book published so
- 00:36:36I believe in creating friendships not
- 00:36:38just with me and my clients but with my
- 00:36:41employees and my clients so the grill
- 00:36:45message is this you're happy when you
- 00:36:48help others become help happy that's
- 00:36:51what the Dalai Lama said and by building
- 00:36:53a business where you focus on keeping
- 00:36:55your employees happy you make yourself
- 00:37:00happy but more important than that by
- 00:37:02raising the I emotions they are feelings
- 00:37:04of joy in the present yet giving them a
- 00:37:07vision of the future you put your
- 00:37:09employees in a state of flow and that's
- 00:37:12why I have I have some 50 employees and
- 00:37:15they are just amazing with the work they
- 00:37:18do I know that when I leave my office
- 00:37:20for weeks stuff gets done and the
- 00:37:22average age in my office is 24
- 00:37:32it's um it's 24 because we are in
- 00:37:35Malaysia and most people over the age of
- 00:37:3730 their wives don't let them come and
- 00:37:39work for me um actually a lot of my
- 00:37:44employees come from Calgary how many of
- 00:37:46you here have a son or daughter working
- 00:37:48for me or brother or sister raise your
- 00:37:50hand okay one two three quite a number
- 00:37:55of you I I have it's really funny but we
- 00:37:58hide one girl from from from a little
- 00:38:01town just outside Calgary she loved mine
- 00:38:03value so much she started writing to her
- 00:38:05friends putting up notes about us on
- 00:38:07Facebook and on Twitter and in one year
- 00:38:09we ended up getting six additional
- 00:38:11people from Calgary
- 00:38:12so Alberta is actually where is actually
- 00:38:14the the region of the world where I have
- 00:38:16the most number of employees from but
- 00:38:20all of them are in Malaysia so this is
- 00:38:23one thing I want to share though it's
- 00:38:25really important to keep your employees
- 00:38:26happy but here's the thing the human
- 00:38:30heart is the most selfish organ in your
- 00:38:33body because all the good blood that
- 00:38:38flows through it the most the richest
- 00:38:39most oxygenate oxygenated blood the
- 00:38:42heart takes for itself it takes all the
- 00:38:44good blood the best oxygenated blood and
- 00:38:47then it lets the rest flow to the rest
- 00:38:50of your organs selfish I know but if the
- 00:38:53heart did not do that the heart would
- 00:38:55die and if the heart died it takes out
- 00:38:58all the other organs with it so the
- 00:39:00heart has to be selfish for all the
- 00:39:03other organs to live and the key idea
- 00:39:05here is you've got to be selfish you've
- 00:39:09got to make sure your own happiness
- 00:39:10comes first and only then you can apply
- 00:39:14all these things to make your business
- 00:39:17your employees your co-workers happy
- 00:39:19you've got to start with yourself you
- 00:39:21guys agree so that's I'm actually we're
- 00:39:27here to schedule that's all I had to
- 00:39:29share right now
- 00:39:31so oh I do want to acknowledge this
- 00:39:33stand up Craig
- 00:39:35no seriously stand up you guys don't
- 00:39:38know this but in our myths we have the
- 00:39:40world's number three top white rapper
- 00:39:43number one is mmm number two is vanilla
- 00:39:46ice number three is Craig handle you see
- 00:39:48our groove so I have I'm gonna allow you
- 00:39:59to ask some questions but before I do
- 00:40:00that just want to give you some next
- 00:40:04steps okay so one thing if you want to
- 00:40:07get on gratitude log just go to
- 00:40:09gratitude log calm signup you can
- 00:40:11connect with me you can connect with
- 00:40:12Shawn alex mandossian is on there as
- 00:40:14well a lot of people in the personal
- 00:40:16development space are on there and it's
- 00:40:19just an amazing way to boost your levels
- 00:40:21of daily happiness next get on our blog
- 00:40:24final minds comm I have about 250,000
- 00:40:28subscribers we bring in tons of new
- 00:40:30ideas in personal development tons of
- 00:40:33videos from Shauna on that blog as well
- 00:40:35as lots of other speakers here whom
- 00:40:36you've heard from like Janet Attwood so
- 00:40:38it's a great thing to subscribe to if
- 00:40:41you're passionate about self growth
- 00:40:43third if you have sons or daughters you
- 00:40:45want to ship out to Malaysia ask them to
- 00:40:47check out mine valley.com I'm always
- 00:40:49hiring
- 00:40:49ok so we got 10 minutes for questions
- 00:40:53Oh finally wait one more thing that's my
- 00:40:56contact information if you want to do
- 00:40:58you want to tweet me so we got 10
- 00:41:04minutes for questions please people
- 00:41:05don't make me look like a fool ask me
- 00:41:07something you okay so all your employees
- 00:41:14are in Malaysia right does this work for
- 00:41:18telecommuting employees I've been
- 00:41:21struggling absolutely absolutely
- 00:41:24now I could not share all the stuff we
- 00:41:27do but one of the things that we do is
- 00:41:29we give people flexi time so they can
- 00:41:32work from home they can choose to work
- 00:41:33from the local Starbucks they pick their
- 00:41:36own public holiday so they can choose to
- 00:41:37work on Christmas and then take two days
- 00:41:39off the new year right and that includes
- 00:41:42that includes telecommuting the only
- 00:41:43time everyone has
- 00:41:44be in the offices if you have to meet
- 00:41:46with your teammates face-to-face for a
- 00:41:47brainstorming session or even our
- 00:41:50awesomeness reports people who are
- 00:41:52working in different countries or at
- 00:41:53home or who are sick they simply Skype
- 00:41:55in using Skype video chat I'm a big
- 00:41:58believer in telecommuting yes absolutely
- 00:42:04love what you just thank you I live in
- 00:42:06Australia and this is much needed in
- 00:42:09Australia especially in the
- 00:42:10corporation's they come from the
- 00:42:11corporate world do you license out what
- 00:42:14you're doing so that we can take your
- 00:42:16programs to other countries actually yes
- 00:42:18a lot of people have asked me that I am
- 00:42:20putting a product together um it's but
- 00:42:24I'm so not disciplined that just sitting
- 00:42:27down and getting it done so probably
- 00:42:30some way in 2014
- 00:42:32um it might be ready shoot me an email
- 00:42:35actually no it'll probably be ready by
- 00:42:37January okay so basically if you get on
- 00:42:40finer minds
- 00:42:41as soon as we release it I'm probably
- 00:42:43gonna get sent an email out to my blog
- 00:42:44subscribers you'll find out or follow me
- 00:42:47on Twitter yes you talked a lot about
- 00:42:54how you screen employees do you do this
- 00:42:56with your suppliers customers and and
- 00:42:58your other supply chains screen them
- 00:43:01yeah put yeah yeah I can Ausmus level
- 00:43:04yeah everything we do need to be at
- 00:43:06certain levels of Awesomeness there's a
- 00:43:08bar of Awesomeness that needs to be
- 00:43:10maintained no I'm serious we have a bar
- 00:43:12of Awesomeness and we one of the things
- 00:43:15that we do in our company is people's
- 00:43:17bonuses are voted on by other employees
- 00:43:20so the at every month we give employees
- 00:43:22a hundred points and they decide how
- 00:43:24they want to allocate those points they
- 00:43:25can give all 100 to Jill or they can
- 00:43:27give 20 each to five different people or
- 00:43:30they can scatter it whichever way they
- 00:43:31want we then have a software that
- 00:43:33tabulates all these points and the
- 00:43:36founders me and Mike we get to see who
- 00:43:38our top employees and who are the
- 00:43:40employees who are not doing so good but
- 00:43:43it's all done through the wisdom of
- 00:43:44crowds now based on these people's
- 00:43:46bonuses I actually adjust it so in other
- 00:43:49words employees vote for their own bonus
- 00:43:51now there's a bow of Awesomeness and if
- 00:43:53you're falling below that bar we help
- 00:43:55elevate you back up that bar if you
- 00:43:57cannot get above the
- 00:43:58bah then it means that you may need to
- 00:44:00look for a job elsewhere and again we we
- 00:44:04don't actually give bonuses or allocate
- 00:44:06points to our suppliers and partners but
- 00:44:08we still always make sure we working
- 00:44:09with awesome people
- 00:44:11Shawn slipped through the slip through
- 00:44:13the bar but that's because he's fun to
- 00:44:16hang out with anyone else yes do we fire
- 00:44:24people yeah oh yeah how do you do it I
- 00:44:26love firing people um no we don't fire
- 00:44:30people this is what we do we have a
- 00:44:32series of values in the company right
- 00:44:34seven values when you join the company
- 00:44:36you only join for three months at the
- 00:44:39end of three months we have a review
- 00:44:41where I sit down with you and you rate
- 00:44:43yourself on these seven values now if
- 00:44:46you are really behind in these seven
- 00:44:49values after three months it probably
- 00:44:51means that we don't want to extend the
- 00:44:52offer now because of that it's rare that
- 00:44:54someone actually gets fired because in
- 00:44:56those first three months it's like
- 00:44:58dating we figure out if you know you're
- 00:45:00kind of a good fit for me and we're a
- 00:45:01good fit for you and I'm not trying to
- 00:45:04be sexually suggestive but you know but
- 00:45:07you sort of get the idea yes I thank you
- 00:45:14for the great talk how do you how did
- 00:45:17you personally identify the right
- 00:45:19friends and business associates to
- 00:45:23surround yourself with um I just got
- 00:45:25lucky I guess
- 00:45:28part of the reason is because when I'm a
- 00:45:30speaker I get to meet lots of other
- 00:45:31really cool people um so I ended up
- 00:45:34making a lot of my friends true just
- 00:45:36being on stage coming to events like
- 00:45:37this one of the key reasons my wife and
- 00:45:39I flew 36 hours from Malaysia to come
- 00:45:42here is because we knew we were going to
- 00:45:43meet amazing people and we did both in
- 00:45:45the speaker's corner and in the audience
- 00:45:47and that's really how I how I grow my
- 00:45:49contacts thank you
- 00:45:53well well not all of you have to clap I
- 00:45:57didn't mean all of you were amazing just
- 00:46:00but okay if you want it I'm just kidding
- 00:46:05who else yes I just wanted to ask what
- 00:46:09kind of products are you actually
- 00:46:11marketing you mentioned some publishing
- 00:46:13right well we we published personal
- 00:46:15development products so home study
- 00:46:17programs seminars usually in the fields
- 00:46:19in the fields of self growth more more
- 00:46:22related to mind and spirituality so how
- 00:46:25did the meditation Factory and you spoke
- 00:46:28about going to New York and presentation
- 00:46:30our first product that we started
- 00:46:32selling was the Silva method it's a it's
- 00:46:34a 1950s program from the US but they've
- 00:46:36been big so like 12 million books so
- 00:46:39that was the first thing I started
- 00:46:41selling online and I had such a major
- 00:46:43success with that I started branching
- 00:46:45out to more and more different products
- 00:46:46in that same genre next yes the guy who
- 00:46:51looks like Branson stand up oh my God
- 00:46:53look at him it's like it's like Branson
- 00:46:5720 years ago thank you thank you I have
- 00:47:01a question I make documentaries and I
- 00:47:02write books about self-development and I
- 00:47:05think it would be such a great story to
- 00:47:07make a documentary about your company
- 00:47:09and you it would be inspiring for the
- 00:47:11whole world so thanks
- 00:47:13are you open to talk about it yes but
- 00:47:15only if you promise never to cut your
- 00:47:17hair and shave okay I promise that thank
- 00:47:19you thank you yes they the young one um
- 00:47:28I don't know how much do you cost
- 00:47:33depends how much would you be willing to
- 00:47:36pay can you fix my lawnmower yeah sure
- 00:47:40anytime I'll think about it yeah send me
- 00:47:42a resume sure yes
- 00:47:47thanks what I simply noticed wood was
- 00:47:50quite difficult for me when big a
- 00:47:53beginning to engage right was well if
- 00:47:56it's a simple company it's simply the
- 00:47:58more money the better right but Stephan
- 00:48:02Covey talks about like a personal score
- 00:48:06card or something I thought do you have
- 00:48:08some some kind of scores you give you
- 00:48:16could like when you have a goal how to
- 00:48:18evaluate yourself and how you're doing
- 00:48:22right well we definitely have that in
- 00:48:24terms of revenue metrics I will confess
- 00:48:26that is one part of our company that I
- 00:48:28know is not perfectly excellent yep and
- 00:48:30it's something I want to fix that
- 00:48:32Stephen Covey is absolutely right on
- 00:48:33those aspects well it's it's not
- 00:48:37excellent yet in my company so I don't
- 00:48:39feel qualified to talk about it
- 00:48:40anyone else yes what are the seven
- 00:48:45values that you date your employees with
- 00:48:48again I'm not going to share that
- 00:48:49because I don't want to influence you
- 00:48:50but this is what you should do okay and
- 00:48:53I'm actually going to give credit to
- 00:48:54Tony on this one because we borrowed the
- 00:48:57system directly from Zappos we modified
- 00:49:00it a bit but basically we employ the
- 00:49:02employees and you together do an
- 00:49:05anonymous poll and you come up with the
- 00:49:06values now the values itself the quote
- 00:49:09Tony are not important it's the
- 00:49:11alignment that's important does that
- 00:49:13make sense so basically I mean if your
- 00:49:17company decides as a whole that dolphins
- 00:49:20are cool and the value is dolphins are
- 00:49:24awesome that's fine as long as everyone
- 00:49:27is aligned along with that value I'm bad
- 00:49:30at coming up with useful examples okay
- 00:49:33next you
- 00:49:37I just have a question I work in a
- 00:49:39government organization where we have a
- 00:49:40lot of unionized employees so I'm just
- 00:49:44curious when you were going through your
- 00:49:45transition period from where you were at
- 00:49:47you're kind of struggling phase to break
- 00:49:50through to when you just catapulted what
- 00:49:53did you do to get everyone to buy in and
- 00:49:56and well they want to go with that's a
- 00:49:58good question
- 00:49:58now it takes a while like when I first
- 00:50:00started the awesomeness report it wasn't
- 00:50:03as wild and crazy as it is right now
- 00:50:05we started simply by acknowledging
- 00:50:06people for cool stuff that they did when
- 00:50:08we first started the profit sharing we
- 00:50:11started with a smaller share of the
- 00:50:12profits just to see how things went when
- 00:50:14we started with employees voting on each
- 00:50:16other's bonuses we started with a
- 00:50:17smaller percentage of bonus so you start
- 00:50:20small you test you experiment and if it
- 00:50:22works you expand that experiment so
- 00:50:24that's basically what I've been doing
- 00:50:26for the last one year experimenting with
- 00:50:28different elements of influencing the
- 00:50:31culture of the company yes and that
- 00:50:35would be the last question hello are you
- 00:50:39developing your employees to be
- 00:50:41entrepreneurs or long term employees now
- 00:50:44both one of the things that I look for
- 00:50:47intrapreneurs in other words people who
- 00:50:49can join a company be highly innovative
- 00:50:51come up with amazing solutions to
- 00:50:53problems but not necessarily the type
- 00:50:55that wants to branch out leave and start
- 00:50:57their own business because that wouldn't
- 00:50:59be healthy for the company still we get
- 00:51:01some entrepreneurs in the company and
- 00:51:04what we sometimes do is when they feel
- 00:51:07that bug to get out and do it on their
- 00:51:09own
- 00:51:09we basically partner with them and
- 00:51:11launch a subsidiary of mine Valley
- 00:51:13now Branson did the same thing with
- 00:51:15Virgin so in the last one year I've
- 00:51:17started three different companies but
- 00:51:19all was started by employees of mine who
- 00:51:22had ideas of say taking our products and
- 00:51:23translating them to Russian or to Latin
- 00:51:25American or taking personal development
- 00:51:28for adults and coming up with a spin-off
- 00:51:29for kids so we started nine valley
- 00:51:31Russia mine Valley Latin America and
- 00:51:33mine Valley parenting and these will
- 00:51:34basically meet partnering with my
- 00:51:36employees okay so that's the last
- 00:51:38question Thanks
- 00:51:42you
- 00:51:55you
- happiness
- productivity
- mindset
- business growth
- flow
- gratitude
- company culture
- employee engagement
- success
- innovation