LISTENING FOR BUSINESS PURPOSES - MAKING GOOD RELATIONSHIP

00:07:15
https://www.youtube.com/watch?v=BHTCeJKecI8

Summary

TLDRThe video emphasizes the importance of creating positive relationships in professional settings through friendliness and likability. It presents three key tips: taking a genuine interest in others, being easy to get along with, and being generous with encouragement. The speaker shares personal experiences as a college teacher, illustrating how these practices foster a better atmosphere and motivate students. The video encourages viewers to apply these tips in their interactions to enhance their relationships.

Takeaways

  • 🤝 Take a genuine interest in others.
  • 😊 Be easy to get along with.
  • 💬 Be generous with encouragement.
  • 🌟 Positive relationships enhance the atmosphere.
  • 🔄 Friendliness is contagious.
  • 👩‍🏫 Personal experiences can illustrate these tips.
  • 📈 Positive relationships increase influence as a leader.
  • 🏢 You don't need to socialize outside of work.
  • 💡 Apply these tips in your next conversation.
  • 📖 Kind words have endless echoes.

Timeline

  • 00:00:00 - 00:07:15

    The video discusses the importance of creating positive relationships in professional settings, highlighting benefits such as enhancing the atmosphere, fostering reciprocity, and increasing influence as a leader. It emphasizes that friendliness and likability can significantly improve interactions with others.

Mind Map

Video Q&A

  • What are the benefits of creating positive relationships?

    Creating positive relationships enhances the overall atmosphere, is contagious, and increases your influence as a leader.

  • What is the first tip for creating positive relationships?

    Take a genuine interest in other people.

  • How can I be easier to get along with?

    Be approachable, patient, kind, and flexible.

  • Why is encouragement important in relationships?

    Encouragement helps develop bonds and can positively impact the work environment.

  • Do I need to socialize outside of work to build relationships?

    No, you can build positive relationships within the work environment without socializing outside of work.

  • What should I do after watching this video?

    Think of a specific person and apply one of the tips in your next conversation with them.

  • What quote is mentioned in the video?

    "Kind words can be short and easy to speak, but their Echoes are truly endless." - Mother Teresa.

  • What is the focus of the next video?

    The next video will focus on collaborative problem solving.

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Subtitles
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  • 00:00:00
    in this video we're going to look at how
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    to create positive relationships
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    especially in professional settings so
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    let's unpack it
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    [Music]
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    C.S Lewis the famous writer once said
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    that friendship is unnecessary like
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    philosophy like art it has no survival
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    value rather it is one of those things
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    that gives value to survival in this
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    video we're going to talk about creating
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    positive relationships especially in
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    professional settings there are a lot of
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    benefits to creating more positive
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    relationships first of all when you're
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    positive with other people it tends to
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    enhance the overall atmosphere for
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    everybody second benefit is it is
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    contagious research shows them when you
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    treat other people this way they tend to
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    reciprocate and treat you in a friendly
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    way back so it increases the benefits
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    for everybody and lastly one of the
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    awesome benefits for leaders is that
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    when people like them and get along with
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    them they're willing to go farther for
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    you to get the job done it's called
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    referent power so you increase your
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    positive influence just by creating
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    positive relationships with other people
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    so the bottom line of this video is that
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    you can create more positive
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    relationships through friendliness and
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    likability with the people around you
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    and I'm going to give you three tips to
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    help you move in that direction
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    [Music]
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    so the first tip is the foundation for
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    everything else that we talk about in
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    this video and that is you want to take
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    a genuine interest in other people
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    I know that nowadays this is not the
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    most popular way to handle interactions
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    and relationships because we're all so
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    self-focused and we're all consumed with
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    everything that we have to get done but
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    you'll probably notice that the people
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    who really touch you the most and who
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    really reach out to you the most take a
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    genuine interest in your lives when we
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    are only focused on ourselves we don't
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    tend to connect well with other people
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    and so what you want to do is first of
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    all in your mind say I'm just going to
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    take an interest in this person right
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    now make it all about them for a little
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    while ask them questions about their
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    work ask them questions about their
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    lives outside of work ask them questions
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    about where they're from people love
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    talking about where they grew up and
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    this is how you can do this begin to
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    take an interest in other people and
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    watch what happens to your relationships
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    [Music]
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    tip number two is be easy to get along
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    with now I know a lot of high
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    maintenance people they're fussy and
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    controlling hip-hop things and let's
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    hope that's not you but if it's you make
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    sure you are easier to get along with
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    than you used to be it really helps in a
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    lot of ways for example if you have a
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    tone of approachability so when people
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    come to you you're patient you're kind
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    you're generous and attentive with your
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    time that's easy to get along with that
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    are approachability you also don't want
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    to be high maintenance you want to be
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    low maintenance high maintenance people
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    get very fussy about things they have a
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    lot of particulars that they insist upon
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    and you don't want to be like that when
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    change comes your way do your best to go
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    with the flow to be flexible to be easy
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    to get along with you don't want to be
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    high maintenance you want to be low
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    maintenance
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    wow
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    and the third tip is to be generous with
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    your encouragement you know words of
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    encouragement that's one of the five
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    love languages and when you're pointing
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    out specific things about what people
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    are good at around you what you
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    appreciate about them it really can
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    reach into their hearts and develop a
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    bond between you both because it's one
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    of the most precious things to us is
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    when people are encouraging I don't know
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    about you but I have literally gone
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    years in certain work situations where I
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    got almost no encouragement from the
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    work people around me there are many
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    toxic workplaces out there and if you're
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    in one of these you can be a positive
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    force for change by beginning to
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    encourage what you see in other people I
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    use these three tips every day at work
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    as some of you may know I am a college
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    teacher and when I am in the classroom
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    even though I'm there to teach and they
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    have to perform well to earn good grades
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    I know that positive relationships in
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    the classroom create a better atmosphere
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    for everybody and it helps the students
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    work harder so when I get there right
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    from the beginning I take an interest in
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    their lives I'm approachable and easy to
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    get along with I give them lots of
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    encouragement and as a result we're not
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    just we don't just benefit from having a
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    wonderful atmosphere we also benefit
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    because those students are much more
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    willing to work harder in my class my
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    classes are challenging but they will go
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    the distance and they will rise to that
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    level of high expectation because they
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    know I care about them I've showed that
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    I care about them when people know that
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    you are for them they are going to go
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    further for you that is the bottom line
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    and that is one of the best things about
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    establishing positive relationships in
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    addition to the benefit of relationships
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    in general now if you're in a
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    professional setting you're a supervisor
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    of some sort this does not mean you have
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    to be friends outside of work and spend
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    a ton of social time with people out
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    outside of the boundaries of work I
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    don't hang out with my students on the
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    weekends for example and I know many
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    supervisors want to keep a boundary
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    between work and private life and that's
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    completely appropriate and I support
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    that 100 other people a little more
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    flexible with those boundaries which can
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    also work but when you're at work when
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    you're face to face with people the key
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    is to build those positive relationships
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    when you can and you'll see that you
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    don't really have to spend all that much
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    time outside of work to bond with them
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    foreign
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    [Music]
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    summary you can create more positive
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    relationships with people through
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    friendliness and likability by using
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    these three tips your homework is very
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    simple I want you to think of one
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    specific person in fact I want you to
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    think of that person right now I have
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    somebody in mind and I want you to take
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    one or more of these tips that we've
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    talked about in this video and apply it
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    in that next conversation that you have
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    with that person and then watch what
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    happens to that relationship over time
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    as you continue to do this I like to
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    finish with a quotation from the great
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    Mother Teresa she said kind words can be
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    short and easy to speak but their Echoes
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    are truly endless
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    thanks I'll see you in the next video
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    hope that you found that lesson on
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    creating positive relationships helpful
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    we're getting toward the end of a
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    five-part mini course in essential
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    professional communication skills I'll
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    put a link to all five lessons in the
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    description below this video as well as
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    to the downloadable PDF quick guide that
  • 00:07:04
    summarizes all the tips for you in one
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    place and links to all those videos so
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    you can get right to them if you would
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    like to so let's get into the next video
  • 00:07:12
    on collaborative problem solving
Tags
  • positive relationships
  • professional settings
  • friendliness
  • likability
  • genuine interest
  • encouragement
  • approachability
  • work atmosphere
  • leadership
  • communication skills