DEF CON 31 - An Audacious Plan to Halt the Internet's Ensh*ttification - Cory Doctorow

00:45:42
https://www.youtube.com/watch?v=rimtaSgGz_4

Summary

TLDRCorey Doctorow delivers a compelling talk on the decline of the internet, which he attributes to monopolistic practices by tech giants. He coins the term 'enshittification' to describe how platforms initially serve users well, then exploit them and business partners for profit, leading to their decline. Doctorow criticizes the lack of competition, high switching costs, and consolidations that allow these companies to flourish unchecked. To combat this, he advocates for breaking up tech monopolies, enforcing antitrust laws, restoring interoperability, and fostering a more user-friendly internet. He draws parallels with controlled burns in forests, arguing for a 'good fire' to clear the tech landscape and allow new growth. The talk emphasizes policy changes and user empowerment as vital steps towards reclaiming the internet's potential as a decentralized and innovative space.

Takeaways

  • 🔥 Enshittification describes the decline of platforms due to monopolistic practices.
  • 📉 Lack of competition and high switching costs harm internet innovation.
  • 🛡️ Advocates for robust privacy laws and rights to protect users.
  • 🔄 Interoperability is key to fostering competition and user choices.
  • ⚙️ Calls to break up tech monopolies and enforce antitrust laws.
  • 🌿 Draws parallel with controlled burns to manage and renew ecosystems.
  • 🖧 Network Effects can both drive growth and entrench monopolies.
  • 🏴‍☠️ Supports hacking and reverse engineering to bypass corporate controls.
  • 🛍️ Critiques platforms like Facebook for exploiting users for profits.
  • 🔍 Emphasizes transparency and fair trading in digital services.

Timeline

  • 00:00:00 - 00:05:00

    This segment introduces Mr. Corey Doctorow, who humorously acknowledges his age and uses it as a segue into discussing the evolution of the internet. He reminisces about the earlier, simpler days of the internet before the rise of dominant platforms and outlines the theme of his talk: the downfall of platforms through a process he calls 'insidification.' He will explore how platforms initially serve users, then businesses, and finally themselves, leading to decay.

  • 00:05:00 - 00:10:00

    Doctorow continues by examining Facebook as a case study for platform insidification. He describes Facebook's evolution from a user-centered service to one that prioritizes advertisers and publishers, eventually exploiting users, advertisers, and publishers alike to maximize shareholder value. This process leads to declining user satisfaction and potential mass exits.

  • 00:10:00 - 00:15:00

    Here, the concept of 'insidification' is further explained, highlighting the three stages platforms go through as they deteriorate. This includes abusing business customers and internalizing value until nothing remains. Doctorow suggests that tech industries face a unique systemic issue due to a lack of competition and regulatory weaknesses, facilitated by historical shifts in antitrust enforcement.

  • 00:15:00 - 00:20:00

    Doctorow delves into the anti-competitive strategies tech giants employ, such as absorbing competition and exploiting their market position post-antitrust amendments from the 1980s. He makes a compelling case on how these maneuvers stifle innovation and preserve dominance, ultimately allowing platforms to evade responsibility and accountability.

  • 00:20:00 - 00:25:00

    Focusing on the technical aspects, Doctorow discusses the potential for adversarial interoperability, where users employ hacks and reverse engineering to overcome platform lock-ins. He highlights how foundational tech companies used similar methods to gain traction against their own competitors, underscoring the cyclical nature of tech innovation and competition.

  • 00:25:00 - 00:30:00

    Doctorow argues for policy changes to combat insidification, proposing stronger antitrust measures and emphasizing interoperability. He believes these changes can decentralize tech power and promote new platforms, thereby restoring vibrancy and diversity to the internet. His vision includes government action against monopolistic practices and amendments in tech-driven laws.

  • 00:30:00 - 00:35:00

    Transitioning to proposed remedies, Doctorow focuses on governmental roles, advocating for strict procurement standards to ensure tech companies offer interoperable products. This would alleviate users' dependency on single platforms, fostering a more competitive and open internet ecosystem without substantial barriers to entry for new competitors.

  • 00:35:00 - 00:40:00

    Doctorow outlines the importance of keeping tech companies honest through privacy and fair trading laws. His strategic perspective on leveraging governmental influence and legal standards stresses accountability and transparency in tech operations, thereby preventing monopolistic practices and encouraging a dynamic technological landscape.

  • 00:40:00 - 00:45:42

    Concluding, Doctorow fervently calls for the dismantling of tech monopolies and the embrace of a new, user-controlled internet. His advocacy for continuous innovation and resistance to corporate capture by promoting democratized tech practices underscores a vision for an internet that remains a public good rather than a corporate playground.

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Mind Map

Video Q&A

  • Who is Corey Doctorow?

    Corey Doctorow is a writer and speaker, known for his work advocating for open internet and technology rights.

  • What is 'enshittification'?

    Enshittification is a term coined by Doctorow to describe the decline of internet platforms due to monopolistic practices and exploitation of users and business customers.

  • How does Doctorow propose to fix the internet?

    Doctorow suggests breaking up big tech companies, restoring antitrust enforcement, promoting interoperability and fostering competition by modifying existing laws that prevent hacking and reverse engineering.

  • What are Network Effects?

    Network Effects refer to the phenomenon where a product or service becomes more valuable as more people use it, which is prevalent in digital platforms.

  • How has the internet changed according to Doctorow?

    The internet has changed from a decentralized, user-driven space to being dominated by a few large corporations, limiting innovation and user freedom.

  • Why does Doctorow criticize platforms like Facebook?

    Doctorow criticizes platforms like Facebook for prioritizing profits over user needs, manipulating algorithms, and exploiting user data.

  • What is Doctorow's view on privacy laws?

    Doctorow supports robust privacy laws with private rights of action, better protecting users from being exploited by tech companies.

  • What role does interoperability play in Doctorow's vision?

    Interoperability allows new platforms to connect and compete with existing ones, reducing monopolistic control and increasing user freedom.

  • What historical parallels does Doctorow draw?

    Doctorow draws parallels with controlled burns in forestry management to describe the need for 'good fire' in tech - healthy competition rather than monopolistic stagnation.

  • What's Doctorow's stance on antitrust enforcement?

    Doctorow strongly supports reinvigorated antitrust enforcement to break up monopolistic tech giants and restore competition to the market.

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  • 00:00:00
    let's give Mr Corey Dr o a giant Round
  • 00:00:03
    of Applause
  • 00:00:08
    thank you
  • 00:00:09
    hi
  • 00:00:11
    hey
  • 00:00:13
    hi uh I have a confession to make I am
  • 00:00:17
    now old uh I turned 52 last month I am
  • 00:00:21
    now the full deck of cards I have two
  • 00:00:24
    artificial hips I have cataracts in both
  • 00:00:26
    my eyes I am old as dirt
  • 00:00:29
    and you may know that uh the AARP has
  • 00:00:32
    these uh
  • 00:00:34
    um junk mail like doxing ninjas who
  • 00:00:36
    track you down on your 50th birthday to
  • 00:00:38
    try and sell you a membership what's
  • 00:00:40
    less well known is that if you buy the
  • 00:00:42
    membership on that day you get issued a
  • 00:00:44
    card that lets you complain that things
  • 00:00:45
    used to be better when you were younger
  • 00:00:47
    I got that card and I know that the
  • 00:00:50
    complaint is trite to say that things
  • 00:00:52
    used to be better in the old days but I
  • 00:00:54
    really think it's true when it comes to
  • 00:00:55
    the internet I really do think the
  • 00:00:58
    internet used to be better back before I
  • 00:01:01
    turned out into what the Kiwi hacker Tom
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    Eastman calls five giant websites each
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    filled with screenshots of text from the
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    other four
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    and I miss the good old internet but
  • 00:01:12
    this isn't a talk about bringing the old
  • 00:01:14
    good internet back it's a talk about
  • 00:01:17
    what a new good internet could be and
  • 00:01:20
    why we don't have it yet and how we can
  • 00:01:23
    get it
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    so this is a talk about insidification
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    that's a term I coined to describe how
  • 00:01:31
    platforms die and platforms they're the
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    endemic form of the internet a platform
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    is a firm that mediates between end
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    users and business customers Uber's got
  • 00:01:42
    drivers and Riders Amazon and eBay have
  • 00:01:45
    sellers and buyers Google and Facebook
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    have Publishers and advertisers and
  • 00:01:50
    users on the other side the platform
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    sits between those two different groups
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    and mediates between them do you
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    remember we said that the internet was
  • 00:01:57
    going to disintermediate disintermediate
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    everything it did disintermediate
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    everything and then it promptly
  • 00:02:03
    re-intermediated everything platforms
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    are just intermediaries
  • 00:02:08
    now here's how platform dies
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    first it's good to its users
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    then it abuses those users to make
  • 00:02:16
    things better for business customers
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    finally it abuses the business customers
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    to claw back all the value that had once
  • 00:02:22
    been allocated to those end users and
  • 00:02:24
    then to those business customers
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    allocates it to themselves and then
  • 00:02:28
    there's no value left it turns into a
  • 00:02:30
    pile of [ __ ] and it dies
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    and we are living through math end stage
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    platform Decay we are in the Great in
  • 00:02:38
    shooting
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    and I'm going to explain how those three
  • 00:02:42
    stages of the process of platform and
  • 00:02:44
    certification and then I'm going to
  • 00:02:46
    explain the policy choices that let them
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    get away with it and then I'm going to
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    tell you what policy changes would let
  • 00:02:52
    us seize the means of computation and
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    build a new good internet that is the
  • 00:02:57
    worthy successor to the old good
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    internet it's a talk about how we make
  • 00:03:02
    the insurer net that we have now an
  • 00:03:04
    intermediate stage between that old good
  • 00:03:07
    internet and a new good internet
  • 00:03:10
    so I'm going to start with a case study
  • 00:03:11
    Facebook
  • 00:03:13
    now Facebook is a company that was
  • 00:03:16
    founded to non-consensually rank the
  • 00:03:18
    fuckability of Harvard undergraduates
  • 00:03:20
    and it only got worse after that
  • 00:03:25
    now when Facebook started it was only
  • 00:03:28
    open to people who had edu addresses and
  • 00:03:32
    K-12 us addresses American students but
  • 00:03:35
    in 2006 Facebook opened to the general
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    public it told users yeah I know you all
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    use MySpace but have you ever thought
  • 00:03:44
    about how Myspace is owned by an evil
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    senescent crapulent Australian
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    billionaire who spies on you with every
  • 00:03:51
    hour that God sends come use Facebook we
  • 00:03:55
    are the Privacy forward alternative to
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    Myspace and we will never spy on you
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    just come and tell us who in this world
  • 00:04:02
    matters to you
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    uh put their names into Facebook and we
  • 00:04:06
    will compose a personal feed for you
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    consisting solely of what those people
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    publish for for consumption by the
  • 00:04:14
    people who follow them
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    now that was stage one Facebook had this
  • 00:04:18
    Surplus it had investor cash from people
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    like Peter Thiel and it allocated that
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    Surplus to us the end users and then we
  • 00:04:25
    the end users we locked ourselves into
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    Facebook now Facebook like most tech
  • 00:04:30
    businesses has Network effects on its
  • 00:04:33
    side a product or service has Network
  • 00:04:35
    effects if it gets better when more
  • 00:04:37
    people use it so you joined Facebook
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    because there was someone there you
  • 00:04:40
    wanted to talk to and then once you were
  • 00:04:41
    there you were a reason for someone else
  • 00:04:43
    to join to come and talk to you
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    but Facebook doesn't just have high
  • 00:04:47
    Network effects it also enjoyed High
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    switching costs switching costs they're
  • 00:04:53
    everything that you have to give up when
  • 00:04:55
    you leave a product or a service now in
  • 00:04:57
    Facebook's case switching away from
  • 00:04:59
    Facebook the cost was access to all the
  • 00:05:02
    people that you hung out with face if
  • 00:05:03
    you hung out with on Facebook the people
  • 00:05:05
    who followed you and the people that you
  • 00:05:06
    followed now in theory you could have
  • 00:05:08
    all gotten together and agreed on where
  • 00:05:10
    to go next and and and and left the
  • 00:05:12
    platform together but in practice you
  • 00:05:14
    were hamstrung by an insurmountable
  • 00:05:16
    Collective action problem it's hard to
  • 00:05:19
    get a lot of people to do the same thing
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    at the same time you and your six hacker
  • 00:05:24
    buddies are gonna struggle to figure out
  • 00:05:25
    where you're gonna go to dinner tonight
  • 00:05:28
    how the [ __ ] are you and your 200
  • 00:05:30
    Facebook friends going to agree on when
  • 00:05:32
    it's time to leave Facebook and where
  • 00:05:34
    you should go next
  • 00:05:35
    so Facebook's end users engaged in
  • 00:05:37
    mutual hostage taking and kept
  • 00:05:40
    themselves glued to the platform and
  • 00:05:42
    Facebook it saw the hostage situation
  • 00:05:44
    and exploited it withdrawing the Surplus
  • 00:05:47
    from those end users and allocating it
  • 00:05:49
    to two important groups of business
  • 00:05:50
    customers Publishers and advertisers
  • 00:05:53
    to the advertisers Facebook said hey
  • 00:05:56
    remember when we told those Rubes that
  • 00:05:58
    we weren't going to spy on them we lied
  • 00:06:01
    we will spy on them from [ __ ] to
  • 00:06:03
    appetite we will sell you access to that
  • 00:06:06
    surveillance data in the form of
  • 00:06:08
    fine-grained AD targeting and we will
  • 00:06:10
    devote substantial engineering resources
  • 00:06:12
    to combating ad fraud the ads will be
  • 00:06:15
    Dirt Cheap to serve and we will spare no
  • 00:06:18
    expense to make sure that when you buy
  • 00:06:19
    an ad a person sees it now to the
  • 00:06:22
    Publishers Facebook said hey remember
  • 00:06:24
    when we told those rubs we were going to
  • 00:06:26
    only show them the things that they
  • 00:06:28
    asked us to show them we lied
  • 00:06:31
    upload short excerpts from your website
  • 00:06:34
    put a link at the bottom and we'll
  • 00:06:36
    non-consensually cram it into the
  • 00:06:37
    eyeballs of people who never ask to see
  • 00:06:39
    it we are offering you a free traffic
  • 00:06:42
    funnel that will drive millions of users
  • 00:06:45
    to your website that you can monetize as
  • 00:06:47
    you please and if those users subscribe
  • 00:06:49
    to your feed they'll be stuck to you
  • 00:06:51
    forever
  • 00:06:52
    and so advertisers and Publishers they
  • 00:06:54
    got stuck to the platform too dependent
  • 00:06:56
    on those users so the users were holding
  • 00:06:58
    each other hostage and the hostages took
  • 00:07:01
    the Publishers in the advertisers
  • 00:07:02
    hostage too and everyone was locked in
  • 00:07:05
    which meant it was time for the third
  • 00:07:07
    phase of insidification withdrawing
  • 00:07:10
    Surplus from everyone and handing it to
  • 00:07:12
    Facebook shareholders
  • 00:07:13
    for the users that meant that the feed
  • 00:07:15
    that you got the Quantum of stuff that
  • 00:07:18
    you would ask to see was dialed down to
  • 00:07:21
    a homeopathic dose so that there could
  • 00:07:24
    be a resulting void that could be filled
  • 00:07:26
    with ads and paid to boost content from
  • 00:07:29
    Publishers for advertisers that meant
  • 00:07:31
    the prices went up and the odd fraud
  • 00:07:33
    policing went down so advertisers paid
  • 00:07:36
    much more for ads and many or most of
  • 00:07:38
    those ads never got shown to a human
  • 00:07:40
    being
  • 00:07:41
    for Publishers Facebook reached in and
  • 00:07:44
    algorithmically suppressed the reach of
  • 00:07:46
    content and less larger and larger
  • 00:07:49
    excerpts were put in the posts that were
  • 00:07:50
    posted to Facebook until anything less
  • 00:07:53
    than a full text feed would likely not
  • 00:07:55
    reach even your own subscribers let
  • 00:07:58
    alone Be boosted to other people through
  • 00:08:00
    algorithmic recommendation and then
  • 00:08:02
    Facebook put the knife in they started
  • 00:08:04
    publishing they started punishing
  • 00:08:05
    Publishers who put links to their own
  • 00:08:07
    content to their own website in those
  • 00:08:09
    posts so they were corralled into
  • 00:08:11
    posting full-text feeds with no links
  • 00:08:13
    back to their website becoming commodity
  • 00:08:16
    suppliers to Facebook entirely dependent
  • 00:08:19
    on Facebook both for reach and for
  • 00:08:21
    monetization which was only available
  • 00:08:23
    through that crooked advertising system
  • 00:08:26
    when any of those groups squawked
  • 00:08:28
    Facebook just repeated that lesson that
  • 00:08:30
    they learned on day one of the Darth
  • 00:08:31
    Vader MBA I have altered the deal pray I
  • 00:08:35
    don't alter it any further
  • 00:08:38
    now Facebook has entered the final and
  • 00:08:40
    most dangerous phase of insidification
  • 00:08:42
    it wants to withdraw all available
  • 00:08:45
    Surplus and leave just enough residual
  • 00:08:48
    value in the service to keep end users
  • 00:08:50
    stuck to each other and business
  • 00:08:52
    customers stuck to those end users
  • 00:08:53
    without leaving anything extra on the
  • 00:08:56
    table so that every extractable penny is
  • 00:08:58
    drawn out and returned to its
  • 00:09:00
    shareholders but that is a very brittle
  • 00:09:02
    equilibrium because the difference
  • 00:09:04
    between I hate this service but I can't
  • 00:09:07
    bring myself to quit it and Jesus Christ
  • 00:09:10
    why did I wait so long to quit this [ __ ]
  • 00:09:13
    well get me the [ __ ] out of here is
  • 00:09:15
    Razor thin
  • 00:09:17
    all it takes is one Cambridge analytica
  • 00:09:19
    Scandal one whistleblower one live
  • 00:09:22
    streamed mass shooting and users vote
  • 00:09:24
    for the exits and Facebook discovers
  • 00:09:26
    that Network effects are a double-edged
  • 00:09:28
    sword if users can't leave because
  • 00:09:30
    everyone is staying the once everyone
  • 00:09:32
    leaves there's no reason to stay that is
  • 00:09:35
    in that is the terminal phase of
  • 00:09:37
    acidification the phase when the
  • 00:09:39
    platform becomes a pile of [ __ ] and that
  • 00:09:41
    phase is usually accomplished by Panic
  • 00:09:43
    which in Tech circles we call pivoting
  • 00:09:45
    which is how
  • 00:09:52
    thank you
  • 00:09:53
    all right which is how we get pivots
  • 00:09:57
    like in the future all internet users
  • 00:10:00
    will voluntarily transform themselves
  • 00:10:02
    into legless sexless low polygon heavily
  • 00:10:05
    surveilled cartoon characters in a
  • 00:10:07
    virtual world we ripped off from a 25
  • 00:10:09
    year old satirical science fiction novel
  • 00:10:13
    now in shidification is not inevitable
  • 00:10:16
    plenty of tech Platforms in history died
  • 00:10:19
    without insidifying but when three
  • 00:10:22
    criteria are satisfying acidification
  • 00:10:24
    always ensues the first is a general
  • 00:10:28
    lack of competition 40 years ago the
  • 00:10:31
    Carter Administration started pulling
  • 00:10:32
    Jenga blocks out of American antitrust
  • 00:10:34
    enforcement then Reagan started pulling
  • 00:10:36
    them out by the fistful and every
  • 00:10:39
    Administration since but not including
  • 00:10:41
    the Biden Administration has continued
  • 00:10:43
    to Nerf antitrust making it
  • 00:10:45
    progressively weaker until every
  • 00:10:47
    industry not just Tech is dominated by
  • 00:10:50
    tiny handful of companies whether we're
  • 00:10:52
    talking about Pharma health insurance
  • 00:10:54
    appliances athletic shoes books booze
  • 00:10:59
    drugstores office supplies eyeglasses
  • 00:11:02
    vitamin c bottle caps Airlines railroads
  • 00:11:06
    rental cars mattresses champagne candy
  • 00:11:10
    and professional wrestling
  • 00:11:13
    these companies grew by doing things
  • 00:11:16
    that were illegal until the 1980s which
  • 00:11:19
    is not coincidentally the time that we
  • 00:11:21
    got the first PCS PCS the internet and
  • 00:11:24
    antitrust drawdown all those phenomena
  • 00:11:27
    occurred at the same time Tech is the
  • 00:11:29
    first industry in a century to be born
  • 00:11:32
    even as antitrust was getting weaker
  • 00:11:35
    now what laws were those companies
  • 00:11:37
    allowed to violate well first they were
  • 00:11:40
    able to sell Goods below cost and that
  • 00:11:41
    meant that if you had Deep Pockets you
  • 00:11:43
    could bankrupt your competitors and
  • 00:11:45
    prevent new companies from entering the
  • 00:11:47
    market so some of you may remember when
  • 00:11:49
    Amazon tried to buy a company called
  • 00:11:51
    diapers.com diapers.com said we don't
  • 00:11:54
    want to sell we like being our own
  • 00:11:56
    business so Amazon lit a hundred million
  • 00:11:59
    dollars on fire in the next few months
  • 00:12:01
    selling diapers below cost until
  • 00:12:03
    diapers.com went bust so this is not
  • 00:12:06
    about the best company succeeding it's
  • 00:12:08
    the company whose shareholders are
  • 00:12:10
    willing to lose the most money that gets
  • 00:12:12
    to survive
  • 00:12:13
    but more than anything uh these
  • 00:12:16
    companies were able to merge with their
  • 00:12:18
    major competitors and buy out small ones
  • 00:12:20
    so think about Google Google made one
  • 00:12:23
    good product 25 years ago a really
  • 00:12:25
    amazingly great search engine and that
  • 00:12:28
    amazingly great search engine opened a
  • 00:12:30
    conduit to the capital markets and that
  • 00:12:32
    gave Google an effectively blank check
  • 00:12:34
    to buy competitors so it didn't matter
  • 00:12:37
    that virtually everything Google
  • 00:12:38
    developed in-house was a failure videos
  • 00:12:41
    social media Wi-Fi balloons smart cities
  • 00:12:45
    they couldn't even keep an RSS reader
  • 00:12:47
    running
  • 00:12:50
    it didn't matter
  • 00:12:52
    because they could buy other people's
  • 00:12:54
    companies and that's how they got a
  • 00:12:57
    mobile operating system an ad Tech Stack
  • 00:12:59
    video Maps documents satellites server
  • 00:13:02
    management Google is not Willy Wonka's
  • 00:13:05
    idea Factory they're just Rich Uncle
  • 00:13:07
    Penny bags spending other people's money
  • 00:13:10
    to buy the products that they themselves
  • 00:13:12
    are too ossified and lumbering to create
  • 00:13:14
    and that's not just Google
  • 00:13:17
    Apple buys 90 companies per year Tim
  • 00:13:21
    Cook brings home a new company more
  • 00:13:23
    often than you bring home a bag of
  • 00:13:25
    groceries
  • 00:13:27
    eliminating competition is the first
  • 00:13:29
    step in in shidification because it's a
  • 00:13:32
    lot easier to treat your customers and
  • 00:13:34
    suppliers like [ __ ] when you're the only
  • 00:13:35
    game in town
  • 00:13:37
    but all Industries have Consolidated and
  • 00:13:39
    not just Tech and shitification is what
  • 00:13:42
    happens when you stir two more
  • 00:13:44
    tech-centric factors into the mix
  • 00:13:47
    so I want to take a quick uh interlude
  • 00:13:49
    from economics here and do some hacker
  • 00:13:51
    [ __ ]
  • 00:13:53
    um remember when I told you about how
  • 00:13:54
    Network effects Drive explosive growth
  • 00:13:56
    well Tech does have amazing Network
  • 00:13:58
    effects but it has another property an
  • 00:14:01
    irreducible feature that operates as the
  • 00:14:04
    anti-network effect which is low
  • 00:14:06
    switching costs which are driven by
  • 00:14:09
    universality because we only know how to
  • 00:14:11
    make one computer right the touring
  • 00:14:13
    complete Universal Bond knowing machine
  • 00:14:15
    that can run all the software we know
  • 00:14:17
    how to write we don't know how to make a
  • 00:14:19
    computer that runs all the programs
  • 00:14:20
    except for the one that makes your
  • 00:14:21
    shareholders sad we just know how to
  • 00:14:23
    make that one if that wasn't the case we
  • 00:14:25
    wouldn't see people showing up every
  • 00:14:26
    year at cons like this going like hey
  • 00:14:28
    guess what I figured out how to write
  • 00:14:30
    malware and PostScript right
  • 00:14:33
    so that means that every software driven
  • 00:14:36
    product or service is liable to
  • 00:14:38
    adversarial interoperability that's when
  • 00:14:41
    a hacker uses reverse engineering
  • 00:14:43
    scraping and Bots to plug something in
  • 00:14:45
    that the OEM doesn't want plugged in
  • 00:14:48
    remember that Facebook case study when
  • 00:14:51
    Facebook was telling Myspace users that
  • 00:14:53
    they needed to escape Rupert Murdoch's
  • 00:14:55
    evil crapolin Australian social media
  • 00:14:57
    panopticon it didn't just say to those
  • 00:14:59
    myspacers hey [ __ ] your friends come to
  • 00:15:03
    Facebook and just hang on looking at our
  • 00:15:04
    cool new UI until they show up instead
  • 00:15:08
    it gave them a bot you fed the bot your
  • 00:15:10
    login credentials and it would go to
  • 00:15:12
    Myspace and pretend to be you and it
  • 00:15:14
    would scrape the things waiting in your
  • 00:15:15
    inbox and it would copy them into your
  • 00:15:17
    Facebook inbox and then you could reply
  • 00:15:18
    to it and paste it back into your
  • 00:15:20
    Myspace outbox the explosive growth that
  • 00:15:23
    platforms get from Network effects draws
  • 00:15:26
    competitors and those competitors hack
  • 00:15:28
    interoperability layers into their
  • 00:15:30
    products that attack those incumbents on
  • 00:15:33
    their highest margin offerings draining
  • 00:15:35
    out users draining off revenues so that
  • 00:15:38
    every company starts with explosive
  • 00:15:40
    Network effects growth and then it ends
  • 00:15:42
    with implosive low switch and cost
  • 00:15:45
    driven contraction
  • 00:15:46
    every successful tech company started
  • 00:15:48
    with adversarial interop Google
  • 00:15:50
    presented itself to the world's web
  • 00:15:52
    servers and said hey I'm a user using
  • 00:15:54
    your web pages please
  • 00:15:56
    Apple reversed Microsoft Office and made
  • 00:15:58
    iWorks Suite Pages numbers keynote that
  • 00:16:01
    could perfectly read and write the files
  • 00:16:02
    from word excel and PowerPoint
  • 00:16:04
    look hard at any tech company and you'll
  • 00:16:06
    find them ripping mixing and burning the
  • 00:16:09
    biggest products and services of the day
  • 00:16:10
    water tech companies go after the
  • 00:16:13
    biggest products and services the same
  • 00:16:15
    reason Willie Sutton rob banks that's
  • 00:16:17
    where the users are but when these
  • 00:16:19
    companies exploited the dying of our
  • 00:16:22
    antitrust rules to grow to unimaginable
  • 00:16:24
    scale they joined forces and declared
  • 00:16:28
    the end of History
  • 00:16:29
    adversarial interoperability was great
  • 00:16:32
    when they did it it was necessary to
  • 00:16:34
    Humanity's progress but anyone tries to
  • 00:16:36
    do that to them well that's a crime
  • 00:16:39
    because you know every pirate wants to
  • 00:16:41
    be an admiral
  • 00:16:42
    an industry with a thousand small and
  • 00:16:44
    medium-sized companies has the same
  • 00:16:46
    Collective action problem you and your
  • 00:16:47
    friends will have when you're looking
  • 00:16:48
    for a place to have dinner tonight they
  • 00:16:50
    won't be able to agree on anything not
  • 00:16:53
    only can they not agree on what the law
  • 00:16:54
    should be for their industry they can't
  • 00:16:56
    even agree on how to cater the annual
  • 00:16:58
    meeting where they would discuss the
  • 00:16:59
    question
  • 00:17:00
    do you remember the naster wars Tech was
  • 00:17:03
    much bigger than the entertainment
  • 00:17:05
    sector back during the Napster Wars but
  • 00:17:07
    big content kicked Tex ass because there
  • 00:17:11
    were five labels in seven Studios which
  • 00:17:13
    meant that they could easily agree on a
  • 00:17:15
    single unified response to P2P and today
  • 00:17:18
    there's three labels and four Studios
  • 00:17:20
    those companies are so incestuous
  • 00:17:23
    they've got the corporate equivalent of
  • 00:17:25
    a Habsburg jaw and they've decided
  • 00:17:28
    that they're going to replace every
  • 00:17:30
    creative worker with a chatbot which is
  • 00:17:32
    why the actors and writers in my
  • 00:17:34
    hometown in Burbank has spent this
  • 00:17:36
    summer
  • 00:17:37
    roasting
  • 00:17:39
    on treeless sidewalks in front of the
  • 00:17:42
    studios
  • 00:17:43
    because when a sector has five companies
  • 00:17:46
    or four or three or two it can agree on
  • 00:17:49
    one policy Direction and it can screw
  • 00:17:51
    its customers and suppliers so hard that
  • 00:17:54
    it amasses a fortune that lets it get
  • 00:17:55
    that policy
  • 00:17:57
    today's Tech is even more concentrated
  • 00:18:00
    than the entertainment sector was back
  • 00:18:02
    during the Napster Wars and they've
  • 00:18:04
    agreed that history has come to an end
  • 00:18:07
    when Apple reversed office and built
  • 00:18:09
    iWork Microsoft had to just suck it up
  • 00:18:11
    but in the ensuing decades apple and
  • 00:18:13
    Microsoft and Google and Facebook and
  • 00:18:15
    the other Tech Giants have secure
  • 00:18:17
    changes to law regulation and policy
  • 00:18:20
    that make it illegal to do unto them as
  • 00:18:23
    they did unto others if you were to
  • 00:18:25
    reverse the file formats used by iOS and
  • 00:18:28
    make a run time for its apps and a
  • 00:18:30
    player for the DRM restricted media that
  • 00:18:32
    they that you get through it Apple would
  • 00:18:35
    reduce you to Rubble they'd come after
  • 00:18:37
    you with Section 1201 of the Digital
  • 00:18:39
    Millennium Copyright Act the Computer
  • 00:18:41
    Fraud and Abuse Act tortious
  • 00:18:43
    interference with contract copyright
  • 00:18:45
    Patent Trademark and trade secrecy the
  • 00:18:47
    stuff that we call IP in other words now
  • 00:18:51
    I know free software hackers hate it
  • 00:18:52
    when you use the word IP they say it
  • 00:18:54
    doesn't mean anything but no IP means
  • 00:18:55
    something very specific when we're
  • 00:18:57
    talking about a business context
  • 00:18:59
    IP
  • 00:19:00
    ruler law that lets me reach outside of
  • 00:19:03
    the four corners of my business and
  • 00:19:05
    exert control over the conduct of my
  • 00:19:06
    competitors my customers and my critics
  • 00:19:09
    or as Jay Freeman from the Saudia
  • 00:19:11
    project puts it this is felony contempt
  • 00:19:14
    of business model
  • 00:19:16
    and here's what that looks like
  • 00:19:18
    today one in four web users has
  • 00:19:20
    installed an ad blocker doc Searles
  • 00:19:22
    calls it the largest consumer boycott in
  • 00:19:23
    history and he's not wrong
  • 00:19:25
    ad blockers are only possible because
  • 00:19:27
    browsers are open platforms you don't
  • 00:19:29
    have to bypass any IP to mod a browser
  • 00:19:32
    and change the way the page renders in
  • 00:19:34
    the user's browser but if you want to
  • 00:19:36
    add ad blocking to apps you would commit
  • 00:19:39
    half a dozen felon federal crimes bypass
  • 00:19:43
    the DRM well that's a dmca 1201
  • 00:19:45
    violation it's punished both by a
  • 00:19:47
    five-year prison sentence and a 500 000
  • 00:19:49
    fine for a first offense
  • 00:19:52
    an app is just a name for a web page
  • 00:19:55
    that's been skinned with enough IP that
  • 00:19:58
    uh it will allow Apple or Google to send
  • 00:20:00
    you to prison for felony content of
  • 00:20:02
    business model if you mod it
  • 00:20:04
    so let's get back to incidification
  • 00:20:05
    hacker interlude over
  • 00:20:07
    acidification is what happens when
  • 00:20:09
    companies do not face competition and
  • 00:20:12
    when they are able to use that
  • 00:20:13
    incredible flexibility of our Universal
  • 00:20:15
    computers to twiddle the knobs on the
  • 00:20:18
    back end to do Darth Vader [ __ ] altering
  • 00:20:21
    the deal further unconstrained by
  • 00:20:23
    Privacy Law labor law fair trading law
  • 00:20:25
    turning every platform into a rigged
  • 00:20:29
    Skinner box Casino where the payout
  • 00:20:31
    schedule is altered from moment to
  • 00:20:33
    moment making it impossible for end
  • 00:20:35
    users or business customers to figure
  • 00:20:37
    out whether they're getting a fair deal
  • 00:20:39
    tech companies can twiddle the knobs
  • 00:20:41
    whenever they want without explanation
  • 00:20:43
    without transparency and we can't get a
  • 00:20:46
    law passed to make them stop
  • 00:20:48
    compulsively touching their knobs
  • 00:20:50
    because
  • 00:20:51
    in a world of five giant websites each
  • 00:20:53
    filled with screenshots of text from the
  • 00:20:55
    other four they can easily agree that
  • 00:20:58
    rules that those rules will be bad and
  • 00:21:00
    they can mobilize the Monopoly winnings
  • 00:21:03
    from that rig casino they've built to
  • 00:21:05
    make sure that those laws never pass
  • 00:21:07
    so let's take stock step one
  • 00:21:09
    Consolidated Industries eliminate
  • 00:21:12
    competition through predatory pricing
  • 00:21:14
    and acquisition
  • 00:21:15
    step two tech companies pay this play
  • 00:21:18
    this high speed shell game on the back
  • 00:21:20
    end and use their consolidation to
  • 00:21:22
    Bigfoot any attempt to constrain their
  • 00:21:24
    twiddling like labor privacy or Fair
  • 00:21:27
    trading laws now we come to step three
  • 00:21:29
    where tech companies Embrace Tech laws
  • 00:21:33
    but just the laws that make it illegal
  • 00:21:35
    for us to twiddle back at them the IP
  • 00:21:37
    laws that make it uh that make felony
  • 00:21:40
    contempt of business model a reality
  • 00:21:42
    criminalizing adversarial
  • 00:21:43
    interoperability the process that once
  • 00:21:46
    Act is acted as garbage collection for
  • 00:21:48
    the unsurified bloated top-heavy
  • 00:21:50
    companies letting Nimble Innovative
  • 00:21:52
    players drain off their users eat their
  • 00:21:54
    lunch and dance on their graves put
  • 00:21:57
    these three factors together
  • 00:21:58
    consolidation unrestricted twiddling for
  • 00:22:01
    them and a total ban on twiddling for us
  • 00:22:03
    and insidification does become
  • 00:22:06
    inevitable
  • 00:22:08
    that's how insertification works now
  • 00:22:10
    let's talk about how we're going to end
  • 00:22:11
    it throw it into reverse and build a new
  • 00:22:14
    good internet that's a worthy successor
  • 00:22:16
    to that old good internet
  • 00:22:17
    step one we got a halt consolidation and
  • 00:22:20
    break up big tech companies this one is
  • 00:22:23
    actually going great
  • 00:22:25
    after 40 years we have the first U.S
  • 00:22:28
    Administration in two generations to
  • 00:22:30
    take this seriously joined by colleagues
  • 00:22:32
    who are doing really muscular [ __ ] in
  • 00:22:33
    the US and the EU and even in China
  • 00:22:36
    we they are blocking mergers demanding
  • 00:22:38
    breakups and they're fighting alongside
  • 00:22:40
    lawmakers who are joining Hands Across
  • 00:22:43
    the political Spectrum there's a Bill in
  • 00:22:45
    Congress right now called the America
  • 00:22:46
    Act that'll break up Facebook and Google
  • 00:22:48
    and its two lead co-sponsors are Ted
  • 00:22:51
    Cruz and Elizabeth Warren
  • 00:22:56
    [Applause]
  • 00:22:59
    the Federal Trade Commission and the doj
  • 00:23:01
    have published new merger guidelines
  • 00:23:03
    which ban anti-competitive mergers that
  • 00:23:06
    have been the norm for 40 years now if
  • 00:23:08
    you're only cursorily paying attention
  • 00:23:10
    to this you might have gotten the
  • 00:23:11
    impression that the amazing chair of the
  • 00:23:13
    FTC Lena Khan is thrashing
  • 00:23:15
    indiscriminately and losing big Tech
  • 00:23:18
    mergers like the Activision Microsoft
  • 00:23:20
    merger that she tried to block but the
  • 00:23:22
    reality is
  • 00:23:24
    one is trying to make new law after four
  • 00:23:27
    Decades of complacency and a bias in
  • 00:23:30
    favor of monopolies she is taking swings
  • 00:23:33
    no one has taken since the Carter
  • 00:23:36
    Administration she is a goddamn American
  • 00:23:38
    hero and her colleagues like Rohit
  • 00:23:41
    Chopra at the cpfb and Jonathan Cantor
  • 00:23:43
    at the doj are doing the Lord's work
  • 00:23:47
    thank you
  • 00:23:51
    but it takes a long ass time to do these
  • 00:23:53
    breakups it took 69 years to break up a
  • 00:23:56
    t i don't want to wait that long for a
  • 00:23:58
    new good internet and we don't have to
  • 00:24:00
    because Tech is different it's Universal
  • 00:24:02
    it's interoperable and that means we
  • 00:24:05
    have options that we've never had before
  • 00:24:06
    when we were fighting rail Barons and
  • 00:24:08
    Oil Barons and the whiskey Trust
  • 00:24:11
    those options that are interoperability
  • 00:24:13
    driven and they will devolve control
  • 00:24:15
    over technology from giant companies to
  • 00:24:18
    small companies or co-ops or non-profits
  • 00:24:20
    or communities of users themselves
  • 00:24:21
    interop is how we seize the means of
  • 00:24:24
    computation
  • 00:24:25
    so how do we do that well first things
  • 00:24:26
    first we gotta limit twiddling we've got
  • 00:24:29
    to pass comprehensive Federal privacy
  • 00:24:31
    laws with a private right of action
  • 00:24:32
    meaning that you can sue if your privacy
  • 00:24:34
    is violated even if your local public
  • 00:24:36
    prosecutor doesn't think you deserve it
  • 00:24:39
    we need to end worker misclassification
  • 00:24:41
    through the so-called gig economy
  • 00:24:42
    meaning that every worker will be
  • 00:24:44
    entitled to minimum wages a safe
  • 00:24:46
    workplace Fair scheduling and apply
  • 00:24:49
    normal consumer protection standards to
  • 00:24:51
    e-commerce platforms and search engines
  • 00:24:52
    that ban deceptive advertising fake
  • 00:24:55
    reviews and misleading search results
  • 00:24:57
    that put fake businesses and products
  • 00:24:58
    ahead of the best matches
  • 00:25:01
    thank you
  • 00:25:06
    then we need to open up those walled
  • 00:25:08
    Gardens there's laws like the digital
  • 00:25:10
    markets Act and the European Union that
  • 00:25:11
    are going to force Tech platforms to
  • 00:25:13
    stand up apis that allow new platforms
  • 00:25:16
    to connect to them
  • 00:25:17
    this interop will make switching costs
  • 00:25:19
    low again so you can leave Facebook or
  • 00:25:21
    Twitter and go to Mastodon diaspora or
  • 00:25:24
    Bluesky or some other new platform and
  • 00:25:26
    still exchange messages with the people
  • 00:25:28
    you left behind and participate in the
  • 00:25:31
    communities that matter to you and
  • 00:25:32
    connect to the customers that you rely
  • 00:25:34
    on
  • 00:25:34
    these new platforms they need to be
  • 00:25:37
    fiddle constrained the way the big ones
  • 00:25:38
    should be subject to the same privacy
  • 00:25:41
    Fair trading and labor rules but
  • 00:25:43
    mandatory apis there's a there's a fatal
  • 00:25:46
    flaw in administering them because they
  • 00:25:48
    are so easy to cheat on because if we
  • 00:25:51
    order Facebook to open an API to allow
  • 00:25:53
    interoperators to siphon off their users
  • 00:25:55
    it doesn't mean that we don't want them
  • 00:25:57
    to pull the emergency brake if they
  • 00:25:59
    think someone's exploiting it to steal
  • 00:26:00
    millions or billions of users data and
  • 00:26:03
    that means that Facebook can cheat
  • 00:26:04
    because they can claim that they pulled
  • 00:26:06
    the plug because they thought there was
  • 00:26:08
    a breach when really they just wanted to
  • 00:26:10
    destabilize those new platforms teach
  • 00:26:12
    their Founders their users their
  • 00:26:14
    investors you don't bet against Facebook
  • 00:26:16
    if you want to win and even if you drag
  • 00:26:19
    Facebook in front of a regulator to get
  • 00:26:21
    them punished for this it's going to
  • 00:26:22
    take years to get Justice because to a
  • 00:26:24
    first approximation everyone who
  • 00:26:26
    understands Facebook's infra well enough
  • 00:26:28
    to to determine whether the shutdown was
  • 00:26:30
    pretextual is a Facebook employee so
  • 00:26:33
    we're going to have a dispute shutdowns
  • 00:26:35
    that turn into years-long fact intensive
  • 00:26:39
    inquests that will make nobody happy to
  • 00:26:42
    make mandatory apis work we need to make
  • 00:26:45
    robust interoperability preferable to
  • 00:26:47
    that behind the scenes [ __ ] we need
  • 00:26:50
    to align Tech Giants incentives so that
  • 00:26:52
    they encourage competition rather than
  • 00:26:55
    sabotaging it and this is where you all
  • 00:26:57
    come in this is the part that we need
  • 00:26:59
    hackers for
  • 00:27:01
    because in addition to mandatory
  • 00:27:03
    interrupt that's already coming down the
  • 00:27:04
    pike we need to restore the right to mod
  • 00:27:07
    Tinker reverse and hack these Services
  • 00:27:09
    I'm going to tell you why and how and
  • 00:27:12
    how we're going to make it safe for
  • 00:27:14
    users
  • 00:27:15
    first why do we need to do this well
  • 00:27:17
    companies do hate competition but the
  • 00:27:20
    one thing they hate more than
  • 00:27:21
    competition is surprises if we have the
  • 00:27:24
    right to mod existing services to
  • 00:27:26
    restore busted API functionality then
  • 00:27:28
    any company that is tempted to Nerf its
  • 00:27:31
    apis has to consider the possibility
  • 00:27:33
    that you're going to come along and
  • 00:27:35
    scrape its site or reverse its app and
  • 00:27:38
    make that API work again and that means
  • 00:27:40
    that the choice for Tech Giants isn't
  • 00:27:42
    keep the API and lose my discontented
  • 00:27:45
    users or Nerf the API and screw my
  • 00:27:47
    competitors it becomes this keep the API
  • 00:27:50
    and lose my discontented users or Nerf
  • 00:27:53
    the API and get embroiled in an
  • 00:27:56
    unquantifiable guerrilla warfare against
  • 00:27:58
    Engineers who have the attacker's
  • 00:28:00
    advantage meaning I have to be perfect
  • 00:28:01
    and they only need to find one mistake
  • 00:28:03
    I've made and exploit it
  • 00:28:05
    Tech Giants hate surprises because
  • 00:28:07
    investors hate surprises when you get a
  • 00:28:10
    quarterly earnings call and announce
  • 00:28:11
    worse news than predicted your company's
  • 00:28:14
    share price tanks remember the start of
  • 00:28:16
    2022 when Facebook told its investors
  • 00:28:19
    that it attracted slightly fewer
  • 00:28:21
    American users than I thought it would
  • 00:28:22
    in the previous quarter and they engaged
  • 00:28:24
    in a mass sell-off that lost a quarter
  • 00:28:26
    of a trillion dollars off the company's
  • 00:28:28
    share price in one day the single
  • 00:28:31
    largest tanking of any corporate
  • 00:28:33
    valuation in the history of the human
  • 00:28:35
    race
  • 00:28:36
    now the people who make the call to
  • 00:28:40
    break an API they're Executives at those
  • 00:28:42
    companies those Executives more than
  • 00:28:44
    anyone else in the world have portfolios
  • 00:28:46
    that are top heavy with shares in the
  • 00:28:49
    companies they work for meaning that if
  • 00:28:51
    they do something that creates a
  • 00:28:52
    surprise that creates a mass sell-off
  • 00:28:54
    that tanks the company's share price
  • 00:28:55
    they themselves are the ones who are
  • 00:28:57
    going to get hurt so you put the
  • 00:28:59
    decision makers on the front lines of
  • 00:29:01
    their own bad decisions and you know
  • 00:29:02
    what no one ever lost money betting on
  • 00:29:04
    the hubris of tech leaders so maybe
  • 00:29:07
    they'll go ahead and do it anyway and if
  • 00:29:09
    they do we'll have adversarial
  • 00:29:10
    interoperability we can hack scrape and
  • 00:29:12
    reverse our way back to the API that
  • 00:29:14
    they've shut down
  • 00:29:15
    so how do we get adversarial
  • 00:29:17
    interoperability well we should roll
  • 00:29:20
    back every law or a regulation that
  • 00:29:22
    constitutes felony contempt of business
  • 00:29:24
    model anti-circumvention criminalizing
  • 00:29:27
    terms of service violations over broad
  • 00:29:29
    patents and copyrights all of it but
  • 00:29:31
    that's a project of years and we need
  • 00:29:33
    adversarial interop now and here's how
  • 00:29:36
    we can do that first
  • 00:29:38
    wait for these companies to cheat
  • 00:29:39
    because they're gonna cheat right when
  • 00:29:42
    we pass the digital markets act or any
  • 00:29:43
    other law that constrains their
  • 00:29:45
    twiddling they're going to cheat because
  • 00:29:46
    they're incapable of not cheating
  • 00:29:48
    they've proven that over and over again
  • 00:29:49
    and when they cheat we'll penalize them
  • 00:29:52
    we can stick them with a special Master
  • 00:29:54
    this is a kind of court appointed adult
  • 00:29:56
    supervisor who has to approve their
  • 00:29:58
    legal threats against interoperators and
  • 00:30:01
    verify that those threats are about
  • 00:30:02
    protecting the company's users and not
  • 00:30:04
    its shareholders
  • 00:30:05
    now while we're waiting for them to
  • 00:30:07
    cheat we can put the government to work
  • 00:30:09
    for us specifically government
  • 00:30:10
    procurement governments should require
  • 00:30:14
    that every tech company that sells them
  • 00:30:17
    a product or a service has to promise
  • 00:30:19
    not to interfere with interoperability
  • 00:30:23
    I mean that's just good prudent
  • 00:30:24
    Administration the Lincoln
  • 00:30:26
    Administration only bought rifles from
  • 00:30:29
    companies that agreed on standard
  • 00:30:31
    tooling I mean of course they did
  • 00:30:33
    where's canceled boys the bullet Factory
  • 00:30:36
    shut down this week right that has been
  • 00:30:38
    the Bedrock of good public procurement
  • 00:30:41
    for centuries we just forgot it every
  • 00:30:44
    digital system procured by every level
  • 00:30:46
    of government should come with a binding
  • 00:30:48
    covenant not to impede interoperability
  • 00:30:50
    from the cars and your government motor
  • 00:30:52
    pool to the Google classroom and our
  • 00:30:54
    public schools to iPhones and our public
  • 00:30:56
    agencies now those companies they're
  • 00:30:58
    going to squawk but no one forces a tech
  • 00:31:01
    giant to sell to the American government
  • 00:31:03
    if you're too emotionally fragile to
  • 00:31:06
    sell to the American public on Fair
  • 00:31:07
    terms or find another line of work
  • 00:31:09
    better suited to your delicate
  • 00:31:11
    sensibilities your shareholders
  • 00:31:13
    priorities are your problem public
  • 00:31:15
    engineer public agencies are charged
  • 00:31:17
    with doing the people's business
  • 00:31:20
    thank you
  • 00:31:25
    okay so we're going to use adversarial
  • 00:31:27
    interrupt to keep big companies from
  • 00:31:28
    sabotaging mandatory interrupt and we're
  • 00:31:30
    going to use procurements conduct
  • 00:31:32
    remedies and new law to get adversarial
  • 00:31:34
    interrupt but how do we keep the
  • 00:31:36
    inter-operators honest after all if you
  • 00:31:38
    squinch us right Cambridge analytica is
  • 00:31:41
    just an interoperator now remember I
  • 00:31:44
    talked about putting limits on twiddling
  • 00:31:45
    Privacy Law labor law fair trading laws
  • 00:31:47
    that's how we do it I mean frankly it's
  • 00:31:50
    surreal that the primary mechanism by
  • 00:31:52
    which we keep Facebook's users from
  • 00:31:54
    abusing Facebook's uh or Facebook's
  • 00:31:56
    Partners from abusing Facebook's users
  • 00:31:58
    is by asking Facebook to decide what is
  • 00:32:01
    and isn't good for its users remember
  • 00:32:03
    Cambridge analytica was a Facebook
  • 00:32:05
    partner
  • 00:32:06
    so whether you're using an API or
  • 00:32:09
    whether you're Fielding an interoperable
  • 00:32:10
    app that relies on scraping and
  • 00:32:11
    reversing we want you Bound by those
  • 00:32:13
    same laws but these should be laws that
  • 00:32:16
    are passed by democratically accountable
  • 00:32:17
    lawmakers and public proceedings not by
  • 00:32:20
    shareholder accountable Executives and
  • 00:32:22
    closed-door boardrooms
  • 00:32:24
    the shitification didn't happen because
  • 00:32:26
    today's companies are run by Evil
  • 00:32:28
    Geniuses they are no more wicked than
  • 00:32:31
    the everyday mediocrities who founded
  • 00:32:33
    deck and sun and AOL
  • 00:32:35
    all of those companies would have
  • 00:32:37
    happily abolished their competitors
  • 00:32:38
    captured their regulators and abused
  • 00:32:40
    their users and business customers if
  • 00:32:42
    they could have gotten away with it we
  • 00:32:44
    didn't let them get away with it but we
  • 00:32:46
    let the current crop get away with
  • 00:32:48
    murder they are just able to buy their
  • 00:32:51
    way to dominance merge with their
  • 00:32:52
    competitors until they have the money
  • 00:32:54
    and unity of purpose to capture our laws
  • 00:32:56
    to give them the freedom to abuse us
  • 00:32:58
    without limit and criminalize anything
  • 00:33:01
    we do in our own self-defense
  • 00:33:03
    to stop them we need to block new
  • 00:33:05
    mergers and unwind existing ones we need
  • 00:33:08
    to limit their ability to twiddle the
  • 00:33:09
    back end to keep their users and
  • 00:33:11
    business customers in a constant state
  • 00:33:13
    of confusion and we need to restore our
  • 00:33:15
    ability to twiddle back to give
  • 00:33:17
    ourselves an internet operated buy-in
  • 00:33:19
    for the people who use it that new good
  • 00:33:22
    internet would be a worthy successor to
  • 00:33:25
    our old good internet
  • 00:33:27
    now for millennium the indigenous people
  • 00:33:29
    of California used controlled Burns to
  • 00:33:32
    wipe out old and sick trees opening the
  • 00:33:34
    canopy for New Growth but when the
  • 00:33:36
    settlers banned good fire California
  • 00:33:38
    started to accumulate fire debt and that
  • 00:33:40
    means that every year California Burns
  • 00:33:43
    because the alternative to good fire
  • 00:33:45
    isn't no fire it's Wildfire when tech
  • 00:33:49
    companies had to contend with the
  • 00:33:50
    implosive contraction of low switching
  • 00:33:52
    costs they were Dynamic springing up and
  • 00:33:55
    disappearing all the time when we
  • 00:33:57
    stopped enforcing antitrust law we ended
  • 00:34:00
    good fire and we got Wildfire our tech
  • 00:34:03
    companies have terminal gigantism and
  • 00:34:06
    they're on fire all the time it's time
  • 00:34:10
    to stop making the tech Giants better
  • 00:34:12
    and time to start evacuating them and
  • 00:34:14
    letting them burn
  • 00:34:16
    in your heart you know we could have a
  • 00:34:18
    better internet than this one and A
  • 00:34:20
    Better Tax sector do you remember when
  • 00:34:23
    Tech workers dreamed of working for a
  • 00:34:25
    big company for a few years before
  • 00:34:26
    striking out on their own to start their
  • 00:34:28
    own business that put that big company
  • 00:34:30
    out of business then that dream shrank
  • 00:34:32
    to working for a tech giant for a few
  • 00:34:34
    years quitting and doing a fake startup
  • 00:34:37
    to get Aqua hired back by your own boss
  • 00:34:38
    and the world's most inefficient way to
  • 00:34:40
    get a raise
  • 00:34:42
    and then it shrank even further to
  • 00:34:46
    working for a tech giant for your whole
  • 00:34:47
    life but there'd be free kombucha in the
  • 00:34:49
    cafeteria and you get massages on
  • 00:34:51
    Wednesdays
  • 00:34:52
    and now that dream is over and all
  • 00:34:54
    that's left is work for a tech guy until
  • 00:34:56
    they fire your ass like those 12 000
  • 00:34:58
    googlers who got fired six months after
  • 00:35:00
    a stock buyback that would have paid
  • 00:35:02
    their salaries for the next 27 years
  • 00:35:05
    we deserve better than this and we can
  • 00:35:07
    get it I want to take a lesson here from
  • 00:35:09
    my arch nemesis a guy called Milton
  • 00:35:11
    Friedman a court Sorcerer of Ronald
  • 00:35:13
    Reagan architect of the neoliberal
  • 00:35:15
    Revolution author of our misery and he
  • 00:35:18
    was a monster but he knew a thing or two
  • 00:35:20
    and when people would ask him Milton how
  • 00:35:22
    will you ever put your cookie Fringe
  • 00:35:24
    ideas into operation he would say
  • 00:35:27
    someday there will come a crisis and
  • 00:35:30
    when crisis comes ideas that are lying
  • 00:35:32
    around can move from The Fringe to the
  • 00:35:34
    center in an instant
  • 00:35:36
    I love quoting Freeman I imagine that
  • 00:35:39
    when he hears his words in my mouth he
  • 00:35:41
    looks up from that spit he's roasting on
  • 00:35:43
    and gargles a curse at me around that
  • 00:35:45
    red hot iron bar sticking out of his
  • 00:35:46
    Jaws while the demons around him laugh
  • 00:35:48
    and laugh
  • 00:35:50
    and we are lurching from crisis to
  • 00:35:52
    crisis and thus far we do the same thing
  • 00:35:54
    with every crisis we do the same thing
  • 00:35:56
    we did last time but harder and hope for
  • 00:35:59
    a different outcome
  • 00:36:00
    we need to start spreading good ideas
  • 00:36:02
    lying around so that that next Crisis
  • 00:36:04
    doesn't go to waste
  • 00:36:06
    now I'm not a hacker I haven't written
  • 00:36:08
    commercial software since the last
  • 00:36:10
    century these days I run my mouth I
  • 00:36:12
    write books my next book is called the
  • 00:36:15
    internet con how to seize the means of
  • 00:36:17
    computation it comes out in three weeks
  • 00:36:18
    and it explains this stuff in detail but
  • 00:36:21
    it's not my only book because I write
  • 00:36:22
    when I'm anxious so I came at a lockdown
  • 00:36:24
    with eight books uh
  • 00:36:27
    there's two of them in the Dealer's room
  • 00:36:29
    uh at the no starch press Booth the
  • 00:36:31
    first one's a a hacker novel about the
  • 00:36:34
    old good internet and the people who
  • 00:36:36
    built it called red team Blues that's uh
  • 00:36:38
    dedicated to Dan Kaminsky I finished it
  • 00:36:40
    the week he died
  • 00:36:42
    and then there's a book called thank you
  • 00:36:44
    yeah
  • 00:36:46
    one for Dan uh and then there's a book
  • 00:36:48
    called show Point capitalism I wrote
  • 00:36:49
    with my friend Rebecca Giblin about
  • 00:36:51
    creative labor markets and how they were
  • 00:36:53
    captured by big Tech and big content how
  • 00:36:55
    to win them back I'm going to be at the
  • 00:36:57
    no charge Booth from 2 30 to 3 30 if you
  • 00:36:59
    want to come by and I can make your
  • 00:37:00
    books non-returnable with a sharpie and
  • 00:37:02
    you can ask me questions
  • 00:37:04
    um but you don't have to buy a book or
  • 00:37:06
    line up for that you can email me I'm
  • 00:37:07
    Corey eff.org uh I've been with the eff
  • 00:37:10
    since 2002 it's 21 years now
  • 00:37:14
    and so
  • 00:37:18
    I remember that old good internet and
  • 00:37:21
    with my colleagues there we're fighting
  • 00:37:23
    for a new good internet and so the last
  • 00:37:25
    thing I'll say to you I don't know if
  • 00:37:26
    we've got time for questions but the
  • 00:37:27
    last thing I'll say to you is I hope
  • 00:37:29
    that uh those of you who do support eff
  • 00:37:31
    will continue to do so and I thank you
  • 00:37:33
    for it and I hope that if you haven't
  • 00:37:34
    looked too hard at eff yet that you
  • 00:37:36
    figure out why so many people are
  • 00:37:37
    wearing our swag at this Con and uh find
  • 00:37:40
    out a little more and see if you can
  • 00:37:42
    find in your heart to support us too so
  • 00:37:44
    that's what I had to say to you today
  • 00:37:45
    that's the plan thank you very much for
  • 00:37:48
    coming and listening
  • 00:37:49
    [Applause]
  • 00:37:56
    10 minutes
  • 00:37:58
    so we got we got 10 minutes
  • 00:38:02
    a long rambling statement followed by
  • 00:38:04
    what do you think of that as technically
  • 00:38:06
    a question but it's not a good one
  • 00:38:08
    um if anyone has questions I'm happy to
  • 00:38:10
    take them
  • 00:38:12
    uh sir
  • 00:38:14
    shout and I'll repeat it back
  • 00:38:24
    so the question is your booth start
  • 00:38:26
    happening at company and you don't want
  • 00:38:27
    to get sucked up by big companies you're
  • 00:38:28
    avoiding VCS what can you what can you
  • 00:38:30
    do well there's a whole class of stuff
  • 00:38:32
    that economists call uh Ulysses Pact
  • 00:38:35
    so um Ulysses you may know the story
  • 00:38:37
    right Ulysses was a hacker he knew that
  • 00:38:40
    if you sailed through the Sea of the
  • 00:38:41
    sirens and you heard their song you
  • 00:38:43
    would jump into the sea and that the
  • 00:38:45
    sailors had a standard protocol for not
  • 00:38:46
    being lured to their death they fill
  • 00:38:48
    their weird ears with wax but Ulysses
  • 00:38:51
    being a hacker he wanted to hear the
  • 00:38:53
    song so he improvised the solution he
  • 00:38:56
    said tie me to the mast
  • 00:38:57
    and whatever I do don't untie me I want
  • 00:39:00
    to hear the siren song and he did
  • 00:39:02
    um a Ulysses pact is is when you
  • 00:39:05
    anticipate a time in the future when you
  • 00:39:06
    can reasonably assume that you will be
  • 00:39:08
    weak and you take a step now to prevent
  • 00:39:11
    yourself uh now while you're strong from
  • 00:39:13
    giving into that weakness so you know
  • 00:39:15
    you ever go on a diet and throw away all
  • 00:39:17
    the Oreos that's a Ulysses pact and we
  • 00:39:19
    have Ulysses packs in Tech right the the
  • 00:39:22
    reason GPL and Creative Commons licenses
  • 00:39:24
    and other free and open licenses are
  • 00:39:26
    irrevocable is so when the day comes
  • 00:39:28
    that your VC says all right hippie we
  • 00:39:31
    went along with this [ __ ] open
  • 00:39:32
    source stuff at the start but now you
  • 00:39:34
    got to make a choice right we can pull
  • 00:39:36
    the plug on you and you can put those
  • 00:39:38
    150 people who quit their jobs to follow
  • 00:39:40
    you into the startup out on the
  • 00:39:42
    breadline and costing their kids uh
  • 00:39:44
    college fund or you can put this Source
  • 00:39:46
    back in the proprietary box you can say
  • 00:39:48
    you know
  • 00:39:50
    I would do it if I could but I can't I
  • 00:39:53
    tied myself to the Mast and no one's
  • 00:39:54
    going to untie me I have an irrevocable
  • 00:39:56
    license on my code so the the answer to
  • 00:39:59
    this is like not being strong right the
  • 00:40:02
    answer to this is anticipating your
  • 00:40:03
    weakness and taking steps now while you
  • 00:40:06
    are strong while you are not stressed
  • 00:40:07
    well you're not in those circumstances
  • 00:40:09
    to ensure that you won't be tempted
  • 00:40:12
    right the lesson of insidification is
  • 00:40:15
    not that we have uniquely evil Tech
  • 00:40:17
    leaders the lesson of insidification is
  • 00:40:20
    that we have uniquely weak constraints
  • 00:40:22
    on ordinary people that leads them into
  • 00:40:24
    this absolutely Wicked course of action
  • 00:40:27
    other questions I think we've got time
  • 00:40:29
    for one more yes ma'am
  • 00:40:52
    right
  • 00:40:55
    so the question is like the the kind of
  • 00:40:58
    fediversity validity kind of world of
  • 00:41:01
    cool open federatable hard to capture
  • 00:41:04
    services will they uh be able to find
  • 00:41:07
    enduring success and I would say that
  • 00:41:10
    I'm way more interested in their success
  • 00:41:12
    than their enduring success because the
  • 00:41:13
    whole point about Federated open
  • 00:41:15
    Services is that they fail really
  • 00:41:17
    gracefully right if like I remember
  • 00:41:20
    trying to get X to work on my Linux box
  • 00:41:22
    the fact that it doesn't exist anymore
  • 00:41:23
    is fine right because we weren't locked
  • 00:41:25
    in like if you if you have an old toilet
  • 00:41:28
    seat iBook that you put X on and um and
  • 00:41:31
    it's not like you have you can't you
  • 00:41:33
    know put Wayland on now right like you
  • 00:41:35
    you have the choice you can migrate
  • 00:41:36
    right so I actually think it's I I am
  • 00:41:39
    way more interested in those Services
  • 00:41:41
    attaining however brief a success
  • 00:41:43
    because they will they have a nice
  • 00:41:44
    grease skid into the next open platform
  • 00:41:47
    the next the next and what you know this
  • 00:41:49
    often happens that we forget a lesson
  • 00:41:50
    right we we put our rat poison for years
  • 00:41:52
    we don't have any rats we take the rat
  • 00:41:54
    poisons away rap toys in a way because
  • 00:41:56
    who needs it right we haven't had rats
  • 00:41:58
    for years and then there's rats
  • 00:41:59
    everywhere we're like where these
  • 00:42:00
    [ __ ] rats come from right we used to
  • 00:42:02
    know that we needed open Platforms in
  • 00:42:04
    the early days of the web we'd all we
  • 00:42:05
    all remembered the hard lessons of
  • 00:42:07
    CompuServe and Genie and AOL and then we
  • 00:42:09
    forgot right and now we're learning
  • 00:42:11
    those lessons again and so like we need
  • 00:42:13
    to keep those lessons open the question
  • 00:42:14
    of whether they can attain liftoff you
  • 00:42:17
    know it's this hard equilibrium where uh
  • 00:42:20
    if the existing services are so terrible
  • 00:42:23
    that people are willing to endure the
  • 00:42:25
    high switching cost of leaving their
  • 00:42:27
    friends and everything that matters to
  • 00:42:28
    them
  • 00:42:29
    I mean yeah those those services are
  • 00:42:31
    going to get a lot of users but it will
  • 00:42:34
    be because we just let this like point
  • 00:42:36
    of no return arrive which is actually
  • 00:42:39
    not great like I would much rather make
  • 00:42:41
    it easy to evacuate those Services you
  • 00:42:44
    know by getting the European Union to
  • 00:42:45
    mandate interop for them through the
  • 00:42:47
    digital markets act then like wait for
  • 00:42:49
    them to become so unbearable that even
  • 00:42:52
    people for whom they are very important
  • 00:42:54
    can no longer stay and end up in the
  • 00:42:56
    federal verse like that I'm a committed
  • 00:42:58
    fediverse user but like that's not how I
  • 00:43:01
    want people on the platform I I want to
  • 00:43:03
    minimize the amount of harm that people
  • 00:43:05
    have to go through on the other hand you
  • 00:43:07
    know let's not let the crisis go to
  • 00:43:09
    waste if it does get that bad let's make
  • 00:43:11
    sure we welcome them
  • 00:43:13
    uh yeah last question
  • 00:43:26
    intransigent
  • 00:43:28
    yeah so the the question is the Biden
  • 00:43:30
    Administration is the first
  • 00:43:31
    Administration and two generations to to
  • 00:43:33
    take antitrust seriously how do we how
  • 00:43:36
    do we hurt the politicians who are
  • 00:43:37
    standing in their way
  • 00:43:38
    you know um there's an old joke from
  • 00:43:41
    Ireland not an Irish joke a joke from
  • 00:43:42
    Ireland whose punch line is if you
  • 00:43:44
    wanted to get there I wouldn't start
  • 00:43:45
    from here uh and um you know it's
  • 00:43:49
    corollary is like the best time to have
  • 00:43:51
    done something about corporate
  • 00:43:52
    corruption and our politics was 40 years
  • 00:43:54
    ago and the second best time is now it's
  • 00:43:56
    going to be a slow process right like
  • 00:43:57
    Chuck Schumer blocked the floor vote for
  • 00:43:59
    the um the access act last uh last
  • 00:44:02
    quarter and you know or last session
  • 00:44:04
    it's going to be really hard to say well
  • 00:44:06
    you know everybody should vote for Mitch
  • 00:44:09
    McConnell to show Chuck Schumer you know
  • 00:44:11
    what what he's uh what what he deserves
  • 00:44:14
    I mean not least because it's not a
  • 00:44:17
    plausible path right I mean even if you
  • 00:44:19
    are not partisan in any way the number
  • 00:44:21
    of Chuck Schumer voters who are going to
  • 00:44:23
    become Mitch McConnell voters off the
  • 00:44:24
    back of this is going to be very small
  • 00:44:25
    and so you know I think a lot of this
  • 00:44:28
    happens at the primary level it happens
  • 00:44:30
    at the state level level it happens you
  • 00:44:32
    know Larry lessig says that we have four
  • 00:44:34
    forces Norms laws code and markets it
  • 00:44:36
    happens at the normative level like I
  • 00:44:38
    think all of us are the people that are
  • 00:44:40
    the tech support Army for all the
  • 00:44:42
    normies in our lives and like
  • 00:44:45
    we've had this attitude that um well
  • 00:44:48
    it's it's more important that it be easy
  • 00:44:49
    so that you can use it than it be right
  • 00:44:52
    and we all get that there's that that's
  • 00:44:54
    not a completely indefensible position
  • 00:44:56
    but that it also has limits right like
  • 00:44:58
    your password just can't be password one
  • 00:45:00
    two three on all your services no matter
  • 00:45:02
    how hard you find it to use a password
  • 00:45:04
    manager and maybe we need to move this
  • 00:45:07
    question about uh big Tech Independence
  • 00:45:09
    interop and so on out of the realm of uh
  • 00:45:13
    things that are so much of a pain in the
  • 00:45:15
    ass that you shouldn't bother this is
  • 00:45:17
    just for for like us ninjas and not for
  • 00:45:19
    you normies and maybe we need to do what
  • 00:45:21
    we did with passwords and start talking
  • 00:45:22
    about how we make it for for everybody
  • 00:45:24
    they deserve it all right so uh 2 30 I'm
  • 00:45:28
    going to be down in the Dealer's room at
  • 00:45:30
    no starch come by corey80ff.org thank
  • 00:45:33
    you all for coming
  • 00:45:35
    [Music]
  • 00:45:40
    exactly
Tags
  • enshittification
  • internet decline
  • platforms
  • antitrust
  • interoperability
  • tech monopolies
  • user control
  • privacy laws
  • network effects
  • controlled burns