ETEC510:Organizational Knowledge Sharing Practices

00:04:16
https://www.youtube.com/watch?v=v3VCFuxz0l8

Summary

TLDRThe video highlights organizational knowledge sharing and its crucial role in knowledge management. It emphasizes that organizational knowledge, both tacit and explicit, is a vital asset that contributes to strategic advantages. Tacit knowledge, embedded in individuals' experiences and organizational culture, is challenging to capture but more valuable than explicit knowledge, which is documented and measurable. Effective knowledge sharing relies on social elements, like culture and networks, and technological tools. It enables faster decision-making, innovation, and performance enhancement through communities of practice. Organizations should prioritize improving knowledge flow through strategic planning and the use of supportive technologies.

Takeaways

  • 📚 Knowledge is an organization's greatest asset, dispersed in relationships and resources.
  • 💡 Knowledge sharing is a stage in the knowledge management cycle.
  • 🌟 Organizational knowledge can provide a strategic advantage in competitive markets.
  • 🔍 Tacit knowledge is more valuable and difficult to capture than explicit knowledge.
  • 🛠️ Technology supports knowledge sharing with tools like email and management systems.
  • 🤝 Effective knowledge sharing relies heavily on social components and culture.
  • 🌐 Communities of practice enhance performance and foster innovation.
  • 🔗 Internal networks are crucial for accessing necessary organizational knowledge.
  • 📈 A well-implemented knowledge strategy improves decision-making and productivity.
  • 🎯 Strategic planning should focus on enhancing knowledge flow.

Timeline

  • 00:00:00 - 00:04:16

    Organizations rely on knowledge as one of their greatest assets, which exists within relationships and information resources. Knowledge sharing, a critical component of knowledge management, facilitates the creation and dissemination of knowledge to create value. This process involves capturing and sharing information such that it can be applied effectively within the organization. The distinction between organizational and educational knowledge is that the former is action-oriented and unique, contributing more significantly to a company's competitive advantage. Knowledge is categorized into tacit (deeply embedded and challenging to transfer) and explicit (codified and more tangible) knowledge, with tacit knowledge being more critical despite its sharing complexities. Effective knowledge sharing strategies require strong organizational culture, internal networks, proper technologies, training, and management support. Internal networks ensure quick access to knowledge, and communities of practice enhance productivity through shared expertise. Efficient knowledge management offers competitive advantages and should be integrated into strategic business planning.

Mind Map

Video Q&A

  • What is organizational knowledge?

    Organizational knowledge is the collective information and insights possessed by an organization, embedded in relationships, resources, and culture, and is a valuable asset.

  • What are the two types of knowledge mentioned?

    The two types are tacit knowledge, which is dynamic and embedded in people's experiences and culture, and explicit knowledge, which is codified in documents and easily measurable.

  • Why is knowledge sharing important in organizations?

    Knowledge sharing fosters an organizational culture where information can be shared and accessed by the right person at the right time, thus adding strategic value.

  • What role does technology play in knowledge sharing?

    Technology supports the process by providing tools like email, knowledge management systems, and workflow technologies to facilitate the flow of knowledge.

  • How are communities of practice beneficial?

    They bring together individuals with shared expertise or goals to share and learn from each other, enhancing performance, decision-making, and innovation.

  • What is tacit knowledge?

    Tacit knowledge is the personal, context-specific, hard-to-communicate knowledge that resides in people's experiences, beliefs, and organizational culture.

  • How does explicit knowledge differ from tacit knowledge?

    Explicit knowledge is tangible, easily documented, and found in an organization's resources like documents and procedures, whereas tacit knowledge is more personal and experiential.

  • What are some tools supportive of knowledge sharing?

    Tools include email, databases, intranet, knowledge repositories, knowledge management systems, and workflow technologies.

  • Why is knowledge considered a strategic asset?

    Because it can lead to innovation, improved performance, and a competitive advantage as it grows in value when shared.

  • What factors are critical for effective knowledge sharing?

    Social components like culture and internal networks, proper technology selection, training, incentives, and management support are critical.

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  • 00:00:00
    all organizations learn and possess
  • 00:00:02
    knowledge this knowledge is dispersed in
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    the relationship between people and
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    information resources and is usually in
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    an organization's greatest asset
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    organizational knowledge sharing
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    practices account for all formal and
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    informal activities through which
  • 00:00:16
    knowledge is created and shared within
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    an organization knowledge sharing is a
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    stage in the knowledge management cycle
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    in its simplest form knowledge
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    management is an organization's ability
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    to identify acquire create organize
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    share and use knowledge to create value
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    within that organization knowledge
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    sharing is about creating an
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    organizational culture where people are
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    the driving force and information can be
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    captured codified and shared such that
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    the right knowledge can be retrieved and
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    applied by the right person at the right
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    time organizational knowledge is
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    becoming an increasingly valuable asset
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    in today's hyper-competitive market it
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    can be a source of strategic advantage
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    through the ability to create share and
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    disseminate new knowledge into
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    innovative products and technologies
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    knowledge is unique in that its value
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    grows as it is shared it can be given
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    away time after time but is never lost
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    by its original owner organizational
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    knowledge can be distinguished from
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    knowledge in an educational setting in
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    that it is action-oriented contextual
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    and collective by nature it is unique to
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    each organization and difficult to
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    replicate as no two companies have
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    followed the same path and history of
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    learning experiences knowledge can be
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    categorized into two types tacit
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    knowledge and explicit knowledge tacit
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    knowledge is dynamic it is knowledge
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    that is embedded in the experiences and
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    expertise of individuals as well as in
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    the beliefs values and culture of the
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    respective organization explicit
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    knowledge is codified in organizational
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    resources such as documents policies
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    artifacts and procedures it is tangible
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    and can be identified and measured more
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    easily than tacit knowledge although
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    tacit knowledge is more difficult to
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    capture it is more valuable than
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    explicit knowledge as it contributes
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    more heavily towards intellectual
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    capital tacit knowledge also requires
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    trust and relation
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    in order to be shared effectively
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    an effective knowledge sharing strategy
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    relies heavily on social components such
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    as organizational culture and internal
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    networks technology also plays an
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    important part of the process and for
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    this reason selecting implementing tools
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    and technologies to improve the flow of
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    knowledge should be carefully considered
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    there are several technologies and
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    organization might choose to use to
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    support knowledge sharing these range
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    from basic tools such as email databases
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    intranet and knowledge repositories to
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    more complex tools such as knowledge
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    management systems and workflow
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    technologies selected technologies
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    should be accessible and be easily
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    integrated into workflows while
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    remaining flexible enough to foster
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    interaction between sources of knowledge
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    adequate training incentive plans and
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    support from management are also
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    required to ensure knowledge sharing
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    applications are implemented smoothly a
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    strong internal network ensures that
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    employees are aware of who holds certain
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    knowledge within the organization and
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    how to reach them to access the
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    necessary information they are seeking
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    knowledge sharing naturally occurs along
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    existing connections within an
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    organization and an effective knowledge
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    sharing strategy will create more of
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    these links communities of practice are
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    groups of people with shared backgrounds
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    and expertise or driven by a common goal
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    coming together to share and learn from
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    each other either in person or virtually
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    there are many benefits to creating
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    communities of practice including
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    increased performance and productivity
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    as well as faster smarter
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    decision-making and innovation an
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    efficient knowledge sharing process
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    enables companies to develop and sustain
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    a valuable competitive advantage in
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    their market improving the flow of
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    knowledge should be at the forefront of
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    strategic planning for organizations
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    through both technological and social
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    initiatives that can improve overall
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    knowledge sharing practices created
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    using powtoon
Tags
  • Knowledge Sharing
  • Organizational Knowledge
  • Tacit Knowledge
  • Explicit Knowledge
  • Knowledge Management
  • Innovation
  • Strategic Advantage
  • Organizational Culture
  • Communities of Practice
  • Technology