Mercedes-Benz Vans Strategy Update – Full Press Conference
Summary
TLDRMercedes-Benz recently held a comprehensive strategy update targeting their Vans division, highlighting its financial success and strategic role in the company. Over the past 18 months, Mercedes-Benz has positioned their Vans division as an independent business unit with complete decision-making autonomy, while still benefiting from technology and synergies with the passenger car division. The presentation outlined the differences in customer bases, ranging from luxury private and commercial Vans. Despite serving different needs, both areas display a consistent luxury image aligned with Mercedes-Benz's core identity. The Vans division displayed strong financial performance in 2022, showing significant growth and revealing a strategic roadmap aimed at leveraging the division's scale for further profitability. Key initiatives include launching the all-new Electric Architecture (Van EA) starting from 2026, which will streamline production and improve synergy across parts and resources. This aligns with Mercedes-Benz’s ambition for carbon-neutral production and a shift towards fully electric fleets by the end of the decade, targeting an up to 20% BEV share by 2026 and over 50% by 2030. Growth strategies focus on profitable expansions in key markets such as Europe, the United States, and China, aiming to capitalize on their trusted brand and technological advancements. The update emphasized cost-cutting initiatives and optimizing the production footprint, including a new Electric Vehicle-focused plant in Poland. Overall, the event underlined Mercedes-Benz's commitment to maintaining a robust and competitive Vans business through innovation, digitalization, and a strong strategic focus on luxury and premium markets.
Takeaways
- 🚐 Mercedes-Benz focuses on luxury and premium Vans.
- ⚡ Van EA is the new electric architecture for future Vans.
- 📈 Vans division shows significant financial growth.
- 🌍 Key markets include Europe, the U.S., and China.
- 🏭 New EV-focused plant in Poland.
- ♻️ Commitment to carbon-neutral ambitions by 2039.
- 🛠️ Vans benefit from shared technology with Mercedes-Benz cars.
- 👥 Serves both private luxury and commercial markets.
- 📉 Efforts to reduce complexity and operational costs.
- 🎯 Strategic focus on profitable market segments.
Timeline
- 00:00:00 - 00:05:00
The video begins with questions about Mercedes-Benz Vans' relevance in the luxury sector and why the vans are under the same umbrella as Mercedes-Benz cars. It introduces the Mercedes-Benz strategy update focusing on Vans, emphasizing their independence but integration within the company, leveraging synergies with cars, serving distinct customer segments, and contributing significantly financially.
- 00:05:00 - 00:10:00
The presenter highlights the extensive history of Mercedes-Benz Vans, dating back to 1896, and its global reach. The emphasis is on technological excellence, reliability, and the path towards all-electric vehicles. Van EA, a new dedicated electric architecture, is introduced as the foundation for future mobility.
- 00:10:00 - 00:15:00
Matthias Geisen highlights Vans' important role in daily life and the transport sector's history. The Vans portfolio, led by the Sprinter, is emphasized for innovation, premium positioning, and profitability. The van segment is explained to be attractive due to stable, profitable market characteristics and customer loyalty.
- 00:15:00 - 00:20:00
Mercedes-Benz Vans' leadership in the European large van market is discussed, highlighting their strong pricing power and balanced market coverage. Significant synergies with Mercedes-Benz cars are noted, ensuring strong profitability despite past challenges. There is a clear focus on leading the market to an all-electric future while retaining profitability.
- 00:20:00 - 00:25:00
Matthias Geisen outlines the strategy for future offerings, focusing on high-profit segments in both private and commercial vehicles. There's a commitment to innovation, cost, and quality improvements in the V-Class and new electric models, targeting niche but profitable sectors like luxury camping.
- 00:25:00 - 00:30:00
The commitment to sustainability is stressed with targets for carbon neutrality by 2039, and significant increases in electric vehicle share by 2030. To manage the transition, complexity in existing portfolios is being reduced while ramping up new electric offerings. A clear roadmap for an all-electric future is provided, tied closely with profitability projections.
- 00:30:00 - 00:35:00
Mario Puja discusses financial strategies to maintain strong profitability amid the transition to electric vehicles, focusing on cost control, synergy exploitation, and a leaner production footprint. Fixed cost reductions and flexible sourcing strategies are key pillars.
- 00:35:00 - 00:40:00
Francesco Chancha describes production optimizations including a new electric van plant in Poland designed to maximize efficiency and sustainability. Strategies include reducing complexity, improving core production areas, and achieving a more streamlined cost structure across global production.
- 00:40:00 - 00:45:00
Mercedes-Benz Vans has set a focus on attractive van segments poised for growth, underlined by strong brand equity and premium product positioning. Strategic pillars include customer loyalty enhancements, leveraging direct sales, and digital extras to expand recurring revenue.
- 00:45:00 - 00:50:00
Advanced digital offerings are being developed to integrate vehicles into customer workflows, improving efficiency and functionality with services like predictive maintenance. There's a clear focus on maintaining multi-brand software flexibility for fleet operators.
- 00:50:00 - 00:55:00
The rollout of a comprehensive charging network tailored for Vans customers is underway, along with enhanced digital service capabilities. Customer proximity and service excellence are emphasized, aiming for high service contract uptake and streamlined ordering processes.
- 00:55:00 - 01:00:00
Mercedes-Benz aims to lead in digital experiences and electric drive with its future vehicles, integrating advanced capabilities into the van architecture. This includes continued innovation in digital solutions and expansive service and software offerings.
- 01:00:00 - 01:05:00
The presentation outlines a comprehensive cost management strategy, essential for supporting investments in electric vehicle development and maintaining competitive profitability levels. Efforts are focused on reducing complexity and enhancing manufacturing processes.
- 01:05:00 - 01:10:00
Timo Kaiser's questions prompted emphasis on strategic synergies with Mercedes-Benz Cars and historical strong margins across decades, despite select challenging years. Investment decisions focus on maintaining strong profitability and strategic fit within Mercedes-Benz.
- 01:10:00 - 01:15:00
The Q&A session addresses key strategic distinctions in the van market, detailing focus areas like selective industry presence and long-term EV transition plans. Highlights include targeting profitable segments and maintaining robust financial health amid market transitions.
- 01:15:00 - 01:20:00
Questions on maintaining profit amid volume swings emphasize the strength of Mercedes-Benz Vans' focused strategy on profitable growth over volume. Emphasis is placed on maximizing current production capability rather than expanding volume significantly.
- 01:20:00 - 01:25:00
The presentation elaborates on the transition to an all-electric future, detailing the role of the Van EA platform and the ambitious plans for reducing CO2 emissions, enhancing digital and service capabilities, and aligning production with sustainability goals.
- 01:25:00 - 01:30:00
The final summary reiterates the strategic aims to fuse luxury and utility, leveraging synergies, and setting forth a clear electric vehicle transition with an eye on strong market positioning and customer-centric innovation. This underpins Mercedes-Benz Vans' future growth strategy.
- 01:30:00 - 01:35:00
The concluding remarks of the presentation reiterate the strong market position Mercedes-Benz Vans holds and its strategic importance within the group. Customer satisfaction, market prestige, and technological advancements are highlighted as pillars of continued success.
- 01:35:00 - 01:40:00
Mercedes-Benz Vans' investor-focused Q&A session reiterates strategic clarity and confidence in maintaining a robust margin despite increased R&D and CAPEX for electric vehicle transitions. The focus remains on high-value growth with cost discipline.
- 01:40:00 - 01:45:00
Discussion on potential future segments and geographical expansion opportunities concludes the session, with emphasis placed on maintaining premium positioning and exploring niche markets. The vehicles are positioned as essential solutions across various industries.
- 01:45:00 - 01:52:14
The session concludes by reflecting on the comprehensive strategic plan, emphasizing the integrated role Mercedes-Benz Vans plays within Mercedes-Benz, redoubling focus on high-margin areas, digital transformation, and leading the charge into an electric future.
Mind Map
Video Q&A
What is the strategy update about?
The strategy update is focused on Mercedes-Benz's Vans division.
How has the Vans division performed financially?
In 2022, the Vans division reported a significant financial contribution, with a stunning 66% increase in EBIT.
Why does Mercedes-Benz keep Vans and Cars under the same roof?
Keeping Vans and Cars together allows for technology and innovation sharing, exploits synergies, and enhances business resilience.
What customer segments does Mercedes-Benz Vans serve?
Mercedes-Benz Vans serves two main segments: luxury private Vans and premium commercial Vans.
What is Van EA?
Van EA is a new purpose-built electric architecture that sets the course for the future of Mercedes-Benz's Vans.
What are the key growth regions for Mercedes-Benz Vans?
Key growth regions include Europe, the United States, and China.
How is Mercedes-Benz addressing the shift to electric vehicles?
They aim for up to a 20% BEV share by 2026 and more than 50% by 2030, with efforts focused on reducing complexity and costs.
What role does the V-Class play in Mercedes-Benz's strategy?
The V-Class is positioned as a luxury product, and its new electric versions aim to capture more of the luxury market.
What is the significance of the new plant in Poland?
The new plant in Poland will focus on producing electric vans, setting standards for productivity and sustainability.
How does Van EA benefit the overall Vans production?
Van EA increases efficiency and performance, consolidates portfolio complexity, and enhances sustainability and profitability.
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- 00:00:03foreign
- 00:00:08S is doing their next strategy update
- 00:00:11this time about their bands business
- 00:00:15isn't the van more a leftover of the
- 00:00:18truck spin-off
- 00:00:20I mean
- 00:00:26Vans within the Mercedes-Benz group
- 00:00:30and how do they fit into the luxury
- 00:00:31approach from Mercedes-Benz cars anyway
- 00:00:34then again
- 00:00:36looking at the Vans q1 margins pretty
- 00:00:39luxurious
- 00:00:41but honestly does it really makes sense
- 00:00:43to have Mercedes-Benz cars and vans
- 00:00:45under the same roof
- 00:00:48[Music]
- 00:00:52hi everybody and welcome to the first
- 00:00:54ever Mercedes-Benz strategy update
- 00:00:57that's fully dedicated to Mercedes-Benz
- 00:00:59vans
- 00:01:01for more than 18 months now
- 00:01:02Mercedes-Benz has been a pure play cars
- 00:01:05and vans company which means Vans is an
- 00:01:08independent yet fully integrated
- 00:01:11business unit within Mercedes-Benz
- 00:01:14they have the freedom to make all the
- 00:01:16decisions necessary to cater to the
- 00:01:18individual needs of their band's
- 00:01:21customers
- 00:01:22at the same time they have full access
- 00:01:24to and it benefits from technology and
- 00:01:27Innovation sharing with our car's
- 00:01:29business
- 00:01:30this includes exploiting synergies
- 00:01:33between the two for instance by using
- 00:01:35common parts and harnessing the
- 00:01:37purchasing power of the Mercedes-Benz
- 00:01:39group
- 00:01:40unlike cars the van's business serves
- 00:01:43two distinctly separate sets of
- 00:01:45customers with different demands luxury
- 00:01:48private Vans and premium commercial vans
- 00:01:52our Advanced division is perfectly
- 00:01:55positioned to out deliver to both
- 00:01:58on top there's a very rational business
- 00:02:00side to it for us too
- 00:02:03today the Vans already make a
- 00:02:06significant financial contribution to
- 00:02:08our overall business
- 00:02:10in 2022 the van division reported a
- 00:02:13solid eight percent growth in sales and
- 00:02:15a stunning 66 percent increase in ebit
- 00:02:17just to mention two highlights and q1
- 00:02:20clearly speaks for itself
- 00:02:22these numbers are one part of the reason
- 00:02:25why I like to call Vans are Pearl
- 00:02:28I am convinced that there is so much
- 00:02:31additional room for growth in the field
- 00:02:33and today's event is designed to show
- 00:02:35you why and how
- 00:02:37first of all our aim at Mercedes-Benz is
- 00:02:40to build the world's most desirable
- 00:02:42Vehicles that's true for cars and vans
- 00:02:45alike
- 00:02:46and desire also is our shared strategic
- 00:02:49Baseline
- 00:02:51let's look at luxury private Vans first
- 00:02:55they drive just as easily as a passenger
- 00:02:58car and offer that desired extra space
- 00:03:01that so many of our customers appreciate
- 00:03:03for their families Hobbies travel and
- 00:03:06everything in between and there are
- 00:03:09fully electric versions too
- 00:03:11now what about their Light commercial
- 00:03:13vehicles
- 00:03:14this part of our business is all about
- 00:03:17fuel efficiency and quality to get the
- 00:03:20job done in the most economical and most
- 00:03:23convenient way possible
- 00:03:25a capable and durable work van is yet
- 00:03:28another high-end tool for professionals
- 00:03:31which of course has to come at the very
- 00:03:34competitive total cost of ownership here
- 00:03:37again are commercial Vans fully benefit
- 00:03:40from The Innovation and scale of the
- 00:03:42Mercedes-Benz brand
- 00:03:44and let's not forget the bigger picture
- 00:03:46the world runs on our vans
- 00:03:49there is an almost infinite number of
- 00:03:52use cases and applications
- 00:03:54whether you're waiting for your online
- 00:03:56shopping to arrive for the ambulance to
- 00:03:59come to your Aid or for a maintenance
- 00:04:02worker to fix something around the house
- 00:04:04our vans are system relevant products
- 00:04:08and whether you're excited to head out
- 00:04:10to your next camping Adventure or be
- 00:04:13shuttled in style to your nice hotel our
- 00:04:17vans are at your service still every now
- 00:04:20and then I get the question hola does it
- 00:04:22really make sense to keep the cars and
- 00:04:24the Vans business together under one
- 00:04:26Mercedes-Benz roof my answer is clear
- 00:04:29yes it does first Vance compliments our
- 00:04:33lineup of the world's most desirable
- 00:04:34vehicles
- 00:04:36thanks to different product cycles and
- 00:04:38Market mechanisms it makes our business
- 00:04:40more resilient second we're able to take
- 00:04:43advantage of lots of synergies between
- 00:04:46cars and vans as well as between private
- 00:04:49and Commercial Vans and third Vance
- 00:04:52makes a significant financial
- 00:04:54contribution to our company's business
- 00:04:57I'm sure you'll find many reasons to
- 00:04:59agree during the course of this event
- 00:05:02thank you very much
- 00:05:03I will see you later for the Q a session
- 00:05:05and with that please allow me to hand it
- 00:05:08over to Matthias geisen head of
- 00:05:10Mercedes-Benz bands
- 00:05:18[Music]
- 00:05:21of transportation for people and goods
- 00:05:25supporters of our customers since 1896.
- 00:05:29[Music]
- 00:05:31it's our people who make the difference
- 00:05:33a lean and dedicated team from 87
- 00:05:36countries
- 00:05:38proud to engineer and build our bands at
- 00:05:41five own production sites
- 00:05:44in 2022 we delivered over 400 000 bands
- 00:05:49and Evans in more than 150 countries
- 00:05:53we are ready to serve in sales and
- 00:05:56service locations worldwide
- 00:05:59[Music]
- 00:06:04it's about more than Vehicles it's what
- 00:06:06moves our customers through their lives
- 00:06:10from people to goods from work to play
- 00:06:19we offer exceptional technology and
- 00:06:22outstanding reliability across markets
- 00:06:25and industries the perfect solution for
- 00:06:28every need
- 00:06:31on our way to all electric and
- 00:06:34sustainable Mobility
- 00:06:38whether private or commercial luxury or
- 00:06:41premium
- 00:06:43we build tailor-made Solutions with our
- 00:06:46strong Partners In hardware and software
- 00:06:50we move forward with giant energy
- 00:06:54exactly
- 00:06:55[Music]
- 00:06:57on the road ahead van EA our new
- 00:07:01purpose-built electric architecture that
- 00:07:03sets the course for the future of
- 00:07:06Mobility
- 00:07:06[Music]
- 00:07:08This Is Us
- 00:07:11Mercedes-Benz spans
- 00:07:14[Music]
- 00:07:17welcome ladies and gentlemen to our
- 00:07:19strategy update events
- 00:07:21as all I mentioned in this introduction
- 00:07:23for many people our products are part of
- 00:07:26their day-to-day lives at home at work
- 00:07:29and Beyond
- 00:07:31Mercedes-Benz venz makes an important
- 00:07:33impact on so many aspects of society and
- 00:07:36life
- 00:07:37we're both the founder and innovator of
- 00:07:40the Light commercial vehicle segment the
- 00:07:43segment that British cars and trucks and
- 00:07:46which originated with the first delivery
- 00:07:48vehicle back in 1896.
- 00:07:51and thanks to vet history our record of
- 00:07:54outstanding products and our brand we
- 00:07:57have a truly unique place in the lcv
- 00:08:00business
- 00:08:01that's what I want to emphasize most
- 00:08:03today our unmatched high-end position
- 00:08:06with the industry's best mix and best
- 00:08:09pricing by far
- 00:08:11to give you a better idea of what that
- 00:08:13means let's have a short look at our
- 00:08:16portfolio today
- 00:08:17some 30 years ago we created the
- 00:08:20Sprinter segment today our flagship
- 00:08:23it is our Leading Light commercial
- 00:08:25vehicle with many features and
- 00:08:27functionalities Incorporated from
- 00:08:29Mercedes-Benz Passenger cars
- 00:08:32the Sprinter is by far the most valued
- 00:08:35vehicle in the class favored by
- 00:08:37commercial buyers drivers and of course
- 00:08:39on the used vehicle Market as well
- 00:08:42it defines the segment
- 00:08:44the Sprinter contributes around 50
- 00:08:46percent of our sales share the mid-sized
- 00:08:49veto approximately 30 percent and the
- 00:08:52private v-class around 15 percent
- 00:08:55we have continued to set industry
- 00:08:57standards since the launch of the
- 00:08:59Sprinter in the early 90s for example by
- 00:09:02introducing Advanced safety features and
- 00:09:05connectivity into the lcv segment
- 00:09:09today we are the world's leading premium
- 00:09:12light Commercial Vehicle Manufacturer
- 00:09:14having delivered over 400 000 Vans and
- 00:09:17events worldwide in 2022.
- 00:09:21looking at the lcv segment in total we
- 00:09:23operate in a highly profitable and
- 00:09:25attractive industry
- 00:09:27many of you joining us today are
- 00:09:29industry experts but perhaps the
- 00:09:31exceptional overall profitability of the
- 00:09:34Vans industry is not common knowledge
- 00:09:36yet
- 00:09:37for a number of reasons the lcv segment
- 00:09:39is one of the most attractive segments
- 00:09:42in the broader automotive industry let
- 00:09:44me explain why markets remain strong and
- 00:09:47are growing and the competitive
- 00:09:49environment is stable and concentrated
- 00:09:52this stability is supported by very
- 00:09:55knowledgeable and loyal commercial
- 00:09:56customers
- 00:09:58due to long life cycles and a cost
- 00:10:00driven approach with focus on reuse the
- 00:10:03industry is less Capital intense than
- 00:10:06other Automotive Industries
- 00:10:08so historically the Light commercial
- 00:10:10Vans have been very profitable for our
- 00:10:13industry
- 00:10:16but now let's look at Mercedes-Benz
- 00:10:18Van's unique position within this
- 00:10:20industry
- 00:10:21we have an exceptional top-end product
- 00:10:23identity being the market leader in the
- 00:10:26large event segment in Europe
- 00:10:28and looking at the previous segments of
- 00:10:30all Light commercial vehicles we're in a
- 00:10:33clear leadership position
- 00:10:36this is thanks to our attractive product
- 00:10:38and service portfolio our strong mix and
- 00:10:41residuals as well as a very favorable
- 00:10:44Channel structure
- 00:10:46we ensure highest pricing power with
- 00:10:48significant premium
- 00:10:50We additionally benefit from a balanced
- 00:10:53Market coverage with Europe as our core
- 00:10:56Market followed by the United States and
- 00:10:58China on third position
- 00:11:01but most important our customers highly
- 00:11:05value our products and services
- 00:11:06resulting in an industry-leading 74
- 00:11:10repurchase rate for the Mercedes-Benz
- 00:11:13Sprinter in Europe
- 00:11:14and let's not forget one crucial aspect
- 00:11:17we have a strong partner in
- 00:11:19Mercedes-Benz cars together we are able
- 00:11:22to leverage significant synergies
- 00:11:25a component commonality rate of up to 50
- 00:11:28percent
- 00:11:29economies of scale and sourcing
- 00:11:32lean and align processes from
- 00:11:34development to governance
- 00:11:36technology sharing and improved time to
- 00:11:39market for Innovations in crucial areas
- 00:11:42like automated driving car software and
- 00:11:45electric electronic architecture
- 00:11:48all of these factors have played a role
- 00:11:50in our strong double digit return on
- 00:11:53sales results adjusted 11.2 percent in
- 00:11:562022.
- 00:11:59however there are more opportunities
- 00:12:01ahead for further growth
- 00:12:03we will cover those topics
- 00:12:05comprehensively throughout the
- 00:12:06presentation today but let me emphasize
- 00:12:09one important topic
- 00:12:11with our strong position today it is our
- 00:12:14clear ambition to lead the industry to
- 00:12:18an all-electric future whilst
- 00:12:20simultaneously keeping a clear focus on
- 00:12:22the most profitable segments
- 00:12:25but now let's talk about our way forward
- 00:12:28we want to offer the world's most
- 00:12:31desirable Vans and services today and in
- 00:12:34the future
- 00:12:36and most desirable for our demanding
- 00:12:38customers and for us means focusing even
- 00:12:41more on the premium segments with the
- 00:12:43highest profitability
- 00:12:46and of course that starts with our
- 00:12:48products we want to offer the best
- 00:12:50products in each segment
- 00:12:52and we will continue to cater to the
- 00:12:55needs of both private and Commercial
- 00:12:58customers
- 00:12:59let's start with our private customers
- 00:13:03our v-class uniquely combines the
- 00:13:05functionality and cost efficiency of a
- 00:13:07van with the luxury appeal of a
- 00:13:10Mercedes-Benz passenger car
- 00:13:12this exceptional positioning translates
- 00:13:15into a very attractive profitability
- 00:13:18to build upon this strong Foundation we
- 00:13:20will be presenting the new v-class later
- 00:13:22this year
- 00:13:24here you see for the first time a
- 00:13:27glimpse at how we are planning to serve
- 00:13:29our status oriented private customers
- 00:13:32a totally revamped exterior and all new
- 00:13:35interior featuring the latest
- 00:13:37infotainment and assistance features
- 00:13:40that's how we Define van luxury
- 00:13:45now to our commercial customers
- 00:13:47we will continue serving our commercial
- 00:13:50customers with a high level of
- 00:13:53dedication and highly specified premium
- 00:13:55vehicles
- 00:13:57currently we are seeing a lot of focused
- 00:13:59discussions and new entrance Into The
- 00:14:02Courier Express and parcel industry
- 00:14:04for sure this will be the one to
- 00:14:07Electrify first
- 00:14:08but this is by far not the largest and
- 00:14:11not the most profitable industry
- 00:14:13let me be quite clear we want to
- 00:14:16maintain our strong position in this
- 00:14:18industry
- 00:14:19but our customers range from lower
- 00:14:22priced Industries through to premium RVs
- 00:14:25meaning the camper business
- 00:14:27what I want to emphasize there are other
- 00:14:30highly attractive industries that offer
- 00:14:32us great opportunities to focus on
- 00:14:35and our strategy is to have a strong
- 00:14:38footprint in the premium segments of all
- 00:14:40Industries
- 00:14:41more about this from Klaus Ray Google
- 00:14:43our head of marketing and sales in a
- 00:14:46couple of minutes
- 00:14:47but now let's talk about our sustainable
- 00:14:49future we're a vital part of the group's
- 00:14:52sustainable business strategy
- 00:14:55that means that we are fully committed
- 00:14:57to our ESG activities within
- 00:14:59Mercedes-Benz HV including our ambition
- 00:15:032039
- 00:15:05a net carbon neutral Fleet of new
- 00:15:07vehicles by the end of the next decade
- 00:15:11our Target of up to 20 Bev share by 2026
- 00:15:15and more than 50 percent by 2030 goes
- 00:15:19hand in hand with a significant
- 00:15:21reduction in CO2 emissions across the
- 00:15:24entire life cycle in new vans
- 00:15:27and by offering fully electric vans for
- 00:15:30the transport of people and goods we are
- 00:15:32also contributing to more livable cities
- 00:15:37the transition towards electric only is
- 00:15:39ambitious as we have to fulfill
- 00:15:41different customer needs in parallel
- 00:15:43as existing ice models will continue to
- 00:15:46serve us well beyond the end of the
- 00:15:48decade we have to keep them attractive
- 00:15:50in parallel we have to ramp up electric
- 00:15:53vents to handle this challenge
- 00:15:55we are driving a substantial complexity
- 00:15:58reduction of the existing ice portfolio
- 00:16:00and the streamlined offering for the new
- 00:16:02electric vents while still addressing
- 00:16:05the customer use cases of the premium
- 00:16:08segments
- 00:16:09our head of finance and controlling will
- 00:16:12share further details with you in the
- 00:16:14further course of the event
- 00:16:18our future is electric only and our
- 00:16:21roadmap towards reaching that Target is
- 00:16:24clearly defined
- 00:16:26indeed we started early in 2010 we
- 00:16:30introduced our first electric Cirrus
- 00:16:32production van the Vito Isel
- 00:16:35today our complete portfolio is
- 00:16:38electrified leading to a market share of
- 00:16:40over 20 percent in Europe in 2022 for
- 00:16:45the electric large and mid-sized vans
- 00:16:48and we are targeting strong growth in
- 00:16:50the electric segment
- 00:16:52to reach that ambitious goal we will
- 00:16:55start introducing our all-new
- 00:16:57purpose-built EV architecture van EA
- 00:17:002026.
- 00:17:03Vernier is our newly developed
- 00:17:06Innovative modular and scalable
- 00:17:08architecture according to the electric
- 00:17:11only strategy Vani a has been developed
- 00:17:14from scratch as a Purpose battery
- 00:17:16electric architecture fully utilizing
- 00:17:19the advantages of the new technology
- 00:17:22to keep complexity and costs under
- 00:17:24control this architecture will be the
- 00:17:27shared basis for all mid-size and large
- 00:17:30events from private v-class up to
- 00:17:33commercial Sprinter
- 00:17:35to make it clear for us electrification
- 00:17:38goes hand in hand with a massive
- 00:17:41simplification
- 00:17:43of course all of our product offerings
- 00:17:45are accompanied by an attractive
- 00:17:47portfolio of services and digital extras
- 00:17:50Andreas sugan our head of development
- 00:17:52will share further details with you
- 00:17:54later on we are one of the most
- 00:17:57profitable lcv businesses in the world
- 00:17:59and it is very much Our intention to
- 00:18:02remain at the highest levels
- 00:18:05not just in 2022 which was a very good
- 00:18:08year despite tough conditions if you
- 00:18:10look at those numbers
- 00:18:12in q1 we were able to increase all kpis
- 00:18:15compared to the previous year resulting
- 00:18:17in a return on sales of 15.6 percent
- 00:18:21with the transition to Electric drive we
- 00:18:24will continue to targeting profitable
- 00:18:26growth
- 00:18:27but while we have strong financial
- 00:18:28results we cannot be complacent
- 00:18:31particularly when we have clear
- 00:18:33opportunities to improve on the cost
- 00:18:35side
- 00:18:36I would like to explain this
- 00:18:39let me be candid with you I've talked
- 00:18:41about Mercedes-Benz Vans having the best
- 00:18:43mix and the best pricing in the industry
- 00:18:46that's a very nice position to be in but
- 00:18:49while we've been strong on product model
- 00:18:51mix and pricing we have to admit that
- 00:18:54we've been less strong on cost
- 00:18:55but that is changing
- 00:18:57with our leadership team we are going to
- 00:19:00Target costs in an even more systematic
- 00:19:02way using openness honesty and Industry
- 00:19:06benchmarks as our reference point
- 00:19:09especially in the areas of product and
- 00:19:11Technology
- 00:19:12manufacturing as well as fixed costs and
- 00:19:15overheads
- 00:19:17there are many opportunities and we are
- 00:19:19well Advanced with our plans to pull
- 00:19:21costs out of the business
- 00:19:23this includes rethinking our production
- 00:19:26footprint
- 00:19:27the decision to locate our first pure
- 00:19:30Electric Light commercial vehicle
- 00:19:32Factory for the Nea in Poland clearly
- 00:19:35demonstrates our stronger focus on costs
- 00:19:39we have additionally identified other
- 00:19:41levels to further improve our financial
- 00:19:43performance
- 00:19:45you will hear more on this from Mario
- 00:19:47Puja and Francesco chancha our new head
- 00:19:50of operations Francesco brings excellent
- 00:19:53expertise in lean manufacturing from an
- 00:19:56efficiency focused volume OEM
- 00:20:00to be clear we have long haired the
- 00:20:02industry's best mix and pricing we fully
- 00:20:06intend to maintain those strength and
- 00:20:08even expand upon them
- 00:20:10but if we can combine these powerful
- 00:20:13Revenue drivers with an intensified
- 00:20:15focus on cost competitiveness then
- 00:20:18things get really interesting
- 00:20:20so let me sum it up we are uniquely
- 00:20:23positioned in an attractive industry and
- 00:20:26intensely focused on value creation
- 00:20:29our success factors are an exceptional
- 00:20:32portfolio angled towards the upper
- 00:20:34segments
- 00:20:35the very highest pricing power and brand
- 00:20:37attractiveness and customer loyalty
- 00:20:40a clear focus on the most profitable
- 00:20:42markets as well as renewed very serious
- 00:20:46focus on cost
- 00:20:47and then a clear way forward with a
- 00:20:50highly ambitious technology roadmap to
- 00:20:52lead the industry to an all-electric
- 00:20:55future
- 00:20:58now how do we leverage our unique assets
- 00:21:01we've implemented a new strategy based
- 00:21:04on our four strategic pillars
- 00:21:06we will Target Premium segments in terms
- 00:21:09of regions channels products and
- 00:21:12industries with high margins for example
- 00:21:15we've strongly reduced the sales to less
- 00:21:17profitable industry segments whilst
- 00:21:20increasing our Focus for instance on the
- 00:21:22campus segment we embrace our customers
- 00:21:25we already have the most loyal customers
- 00:21:28in the market today allowing us to grow
- 00:21:31lifetime revenues across all Industries
- 00:21:33in the future even further
- 00:21:36we aim to lead in electric drive and the
- 00:21:39digital experience with our all-new Vani
- 00:21:42a and our mbos our Mercedes-Benz
- 00:21:45operating system
- 00:21:46and we will continue lowering our total
- 00:21:49cost base and improving our industrial
- 00:21:52footprint our strategy is underlined by
- 00:21:55three guiding principles sustainability
- 00:21:58digitalization and our highly motivated
- 00:22:01team
- 00:22:03I took over as head of Mercedes-Benz
- 00:22:05Vans beginning of 2022.
- 00:22:08I'm well aware of the considerable
- 00:22:10strength of the business that are now
- 00:22:12lead
- 00:22:13but I also know our weaknesses
- 00:22:16in the last month my team and I have
- 00:22:18worked intensively to develop our
- 00:22:20strategy and build a plan that will
- 00:22:22better position us for the future
- 00:22:25we are privileged to be part of
- 00:22:27Mercedes-Benz a batch of honor to have
- 00:22:30the three-pointed star on our vehicles
- 00:22:34but with that privilege comes
- 00:22:35responsibility and that includes
- 00:22:38delivering a very strong level of
- 00:22:40financial performance with margins that
- 00:22:43are within close range of Mercedes-Benz
- 00:22:45cars average
- 00:22:47that is the goal that is the mission
- 00:22:49we've already proven that it's a
- 00:22:51credible objective with our recent
- 00:22:53Financial results
- 00:22:55with this clear strategy our high level
- 00:22:57of Ambitions and our focus on execution
- 00:23:00I'm also confident that we will continue
- 00:23:03to demonstrate it going forward
- 00:23:07I'm fortunate to have a great team at
- 00:23:09Mercedes-Benz vans you will now meet a
- 00:23:12number of these key leaders who will
- 00:23:13present our strategy in more detail
- 00:23:17our head of sales and marketing will
- 00:23:19start
- 00:23:22[Music]
- 00:23:30thank you Matthias let us start with the
- 00:23:34first pillar of our strategy Target
- 00:23:36Premium segments and focus on profitable
- 00:23:38growth
- 00:23:39we Define our premium positioning by
- 00:23:42unchallenged leadership in four areas
- 00:23:43brand technology customer focus and
- 00:23:47sustainability
- 00:23:49Mercedes-Benz Vans has a strong brand
- 00:23:51one that is built on trust and our
- 00:23:54Superior product substance
- 00:23:56this is the number one reason for
- 00:23:58Undisputed pricing power in commercial
- 00:24:00Industries
- 00:24:02consequently translating into
- 00:24:03significant double-digit transaction
- 00:24:06price premium overall competitors
- 00:24:09in some cases this transaction price Gap
- 00:24:12is substantial
- 00:24:14these industry-leading price Premier are
- 00:24:17at the same time a camper Night by an
- 00:24:19outstanding 50 Mercedes-Benz land share
- 00:24:22in the German premium segments
- 00:24:25based on this premium positioning
- 00:24:28we derive four areas of attack to
- 00:24:31further improve our profitability in the
- 00:24:33future
- 00:24:34we are aiming for further profitable
- 00:24:37growth in our most important regions
- 00:24:40today
- 00:24:41Europe already comprises our strongest
- 00:24:44Market with a 60 share of total sales
- 00:24:47worldwide we want to strengthen our
- 00:24:49position here
- 00:24:51in the US we have doubled our market
- 00:24:53share from eight percent to 16 since
- 00:24:572018 which ensures us a strong Market
- 00:25:00position as well
- 00:25:01in China our nine percent v-class market
- 00:25:04share in the MPV Market segment secures
- 00:25:07us a relevant stake in a segment which
- 00:25:10is deemed for further growth in its
- 00:25:12Upper price bands
- 00:25:13our sales Channel mix splits into a 70
- 00:25:17share in the highly profitable retail
- 00:25:19and small Fleet business and a 30 share
- 00:25:22in a larger Fleet business in Europe
- 00:25:25This Channel mix strongly supports our
- 00:25:28ambition to continue to grow profitably
- 00:25:32we see significant potential for further
- 00:25:35profitable growth in China and North
- 00:25:37America in the US we aim to
- 00:25:40substantially increase our sales by
- 00:25:422030. therefore we will be extending our
- 00:25:46product portfolio by adding both Danny a
- 00:25:49commercial Vans and for the first time a
- 00:25:52Vani a private derivative to the U.S
- 00:25:54lineup the purpose built all new
- 00:25:57electric v-class will have an
- 00:25:59unparalleled luxury positioning to cater
- 00:26:02stronger than ever before to the
- 00:26:04expectations of our sophisticated
- 00:26:06customers in China and the US
- 00:26:09as a multi-industry player in the B2B
- 00:26:12business
- 00:26:13we serve many different Industries and
- 00:26:16are well positioned in their respective
- 00:26:18upper end price bands together with our
- 00:26:22upfitting partners we offer
- 00:26:24well-equipped tailor-made vehicles that
- 00:26:27provide our customers with Vans and
- 00:26:29services best suited for their specific
- 00:26:32commercial purposes
- 00:26:35today
- 00:26:36more than 75 percent of the commercial
- 00:26:39large fans that we sell are upfitted
- 00:26:42the majority of these vehicles are
- 00:26:44already well equipped
- 00:26:46and therefore represent profitable
- 00:26:48specifications
- 00:26:50in 2022 our professional expertise and
- 00:26:54partner focus with Van outfitters was
- 00:26:57ranked at the number one position
- 00:26:58amongst all oems
- 00:27:01this close cooperation with our van
- 00:27:03solution Partners is also reflected by
- 00:27:05the fact that all of them have already
- 00:27:08signed the letter of intent declaring
- 00:27:10their willingness to participate in our
- 00:27:13sustainability ambition 2039.
- 00:27:17the broad range of Industries we serve
- 00:27:19makes our business resilient
- 00:27:21which is a strong competitive advantage
- 00:27:25today
- 00:27:26we serve nine commercial Industries and
- 00:27:29while each one has its own specific
- 00:27:31requirements and demands they are all
- 00:27:34important for keeping our world running
- 00:27:36smoothly
- 00:27:38all non-commercial Industries are
- 00:27:40strategically important for
- 00:27:41Mercedes-Benz events
- 00:27:42for example service and craft is the
- 00:27:45biggest industry in Germany and of
- 00:27:48course also in our portfolio
- 00:27:49camper business is the fastest growing
- 00:27:52industry and the cap The Courier Express
- 00:27:55and parcel and Logistics has the highest
- 00:27:58request for all electric Drive
- 00:28:00for example in the camper business
- 00:28:02we have seen tremendous growth in recent
- 00:28:05years due to the growing desire for
- 00:28:08individual
- 00:28:09and independent traveling however
- 00:28:12there is still room to grow
- 00:28:14that is why we want to expand our
- 00:28:16portfolio of x-factory campervans with a
- 00:28:19new model line of fully electric campers
- 00:28:22based on Van EA
- 00:28:25we aim to define the next industry
- 00:28:28standard with our International camper
- 00:28:30business partners all around the world
- 00:28:34but we also see profitable growth
- 00:28:35potential in other Industries such as in
- 00:28:38the cap segment therefore
- 00:28:40we plan to offer a van EA cap specific X
- 00:28:45Factory derivative for the first time
- 00:28:47ever the solution is being co-developed
- 00:28:50with the expertise of our cap business
- 00:28:53partners
- 00:28:55coming to our second pillar
- 00:28:57Embrace customers and grow lifetime
- 00:29:00revenues the customer is at the core of
- 00:29:03our business
- 00:29:05and we have the most loyal customer base
- 00:29:08in 2021 our Sprinter repurchase rate
- 00:29:12equaled 74 in Europe our service
- 00:29:15retention rate in the first four years
- 00:29:17amounted to more than 70 percent in
- 00:29:20Europe
- 00:29:21but now let's have a look at the whole
- 00:29:24customer journey in more detail
- 00:29:28all of the following initiatives are
- 00:29:30aiming at further improving the business
- 00:29:31efficiency of our TCO conscious
- 00:29:34customers
- 00:29:36first of all we are in the process of
- 00:29:38Shifting our business model towards a
- 00:29:40direct sales model a model in which our
- 00:29:43dealers will act as sales agents in the
- 00:29:46future
- 00:29:47this will enable us to manage discounts
- 00:29:50and eliminate intro brand competition to
- 00:29:53ensure Fair offers to our customers and
- 00:29:56reduce sales costs at the very same time
- 00:29:59with this we are targeting by 2026 more
- 00:30:03than 20 in online sales more than 75
- 00:30:06percent direct sales volume in Europe
- 00:30:09and the go life of our direct sales
- 00:30:11models in 20 markets globally
- 00:30:14within the purchase phase
- 00:30:17we offer a superb point of sales
- 00:30:19experience with our trained and
- 00:30:22certified retail team
- 00:30:24qualified consultation also considering
- 00:30:27the best upfitting solution to meet each
- 00:30:29customer's individual requirements
- 00:30:31and on top of that the consultation
- 00:30:34includes services for our customers
- 00:30:36transition to e-mobility and tailor-made
- 00:30:40charging Solutions
- 00:30:41we are aiming to boost our already
- 00:30:43strong customer satisfaction rate of 4.5
- 00:30:46Stars even further
- 00:30:48coming to operations
- 00:30:51I want to turn to a really crucial Topic
- 00:30:53in the commercial vehicle segment
- 00:30:56which is connectivity and digital extras
- 00:30:59we are absolute Believers in the value
- 00:31:02of data and the opportunity for software
- 00:31:05to help commercial customers
- 00:31:07at Mercedes-Benz Vans we have been
- 00:31:09working on vehicle software and
- 00:31:12digitalization for many years
- 00:31:14we have numerous products already in use
- 00:31:17building on this experience our digital
- 00:31:20strategy follows a straightforward yet
- 00:31:23comprehensive three-layer approach
- 00:31:26and the first layer
- 00:31:28we offer vehicle related functions
- 00:31:31we are already at a quite Advanced stage
- 00:31:34in 2022 in our core markets Europe the
- 00:31:38US and China
- 00:31:3970 percent of all new Vans were
- 00:31:42connected to our Mercedes-Benz digital
- 00:31:45ecosystem
- 00:31:47our second layer consists of customer
- 00:31:49specific digital extras provided by a
- 00:31:53unique steering device that we developed
- 00:31:55in-house our onboard logic unit and
- 00:31:58absolute USP the solution enables our
- 00:32:01customers to integrate our products into
- 00:32:03their specific digital infrastructure
- 00:32:08our third layer will extend our offering
- 00:32:10with a selection of commodity services
- 00:32:12and third-party applications integrated
- 00:32:15into mbos in the future
- 00:32:18so I would like to leave you with this
- 00:32:20takeaway
- 00:32:21Mercedes-Benz Vans is at the Forefront
- 00:32:24of lcv focused software systems and
- 00:32:27digital extras these will make our
- 00:32:30products even more attractive
- 00:32:32some we will be able to charge for
- 00:32:35hence our Target we are aiming for a
- 00:32:38relevant incremental ebit contribution
- 00:32:40in the mid and long term future but I
- 00:32:43also must sound a note of caution
- 00:32:46while software is becoming increasingly
- 00:32:49important to our customers most Fleet
- 00:32:51operators run a multi-brand fleet
- 00:32:54they do this for reasons of scale or
- 00:32:56flexibility and function
- 00:32:59large fleets are therefore highly
- 00:33:01unlikely to want to use or be able to
- 00:33:03use a single OEM software platform
- 00:33:07we know our customers very well and it's
- 00:33:10absolutely clear that while they value
- 00:33:12software predictive maintenance and
- 00:33:14route planning
- 00:33:16what they want is the ability for a
- 00:33:19vehicle not only to offer a proprietary
- 00:33:22software platform but also to support
- 00:33:25independent specialists
- 00:33:28as well as customized software products
- 00:33:30designed to operate across their whole
- 00:33:33Fleet
- 00:33:34so that fact anchors our strategy
- 00:33:37while we have developed excellent
- 00:33:40proprietary software Solutions and will
- 00:33:42continue to improve them
- 00:33:44our vehicles are also designed to
- 00:33:46support other software products for our
- 00:33:49customers
- 00:33:51that is why in the future we will extend
- 00:33:54our offering with our third layer
- 00:33:56integrated into mbos including commodity
- 00:34:00services and the possibility to
- 00:34:02integrate android-based productivity
- 00:34:05applications we believe this is most
- 00:34:08likely where the industry will go
- 00:34:10and while it will improve profitability
- 00:34:12and efficiency for lcv operators it is
- 00:34:16unlikely to drive a total Revolution
- 00:34:18into the segment more about the
- 00:34:21technical specifications in a minute for
- 00:34:22Marie our head of electronic and
- 00:34:25Electric Systems
- 00:34:27furthermore we are supporting the EV
- 00:34:30ramp up with tailor-made charging
- 00:34:32Solutions
- 00:34:33alongside the existing and growing
- 00:34:35ionity Network our commercial customers
- 00:34:38will also have full access to the
- 00:34:41all-new Mercedes-Benz high power
- 00:34:43charging Network that will consist of up
- 00:34:46to 10 000 high-power Chargers worldwide
- 00:34:49by the end of the decade which will
- 00:34:51fully reflect the needs for our van
- 00:34:54customers as well
- 00:34:56we will offer our digital service
- 00:34:58Mercedes me charge B2B for Van customers
- 00:35:01as well with our new es printer giving
- 00:35:04them access to 300 000 charging points
- 00:35:07in Europe
- 00:35:08Mercedes me charge is one of the largest
- 00:35:11public charging networks in Europe
- 00:35:14our outstanding commercial customer
- 00:35:16service is the backbone of our business
- 00:35:18today
- 00:35:19and will become an even bigger
- 00:35:21differentiator for us tomorrow
- 00:35:23our core kpis reflect our outstanding
- 00:35:26performance and proximity to our
- 00:35:29customer
- 00:35:30with more than 4 200 Mercedes-Benz
- 00:35:33retail locations we ensure an average
- 00:35:35drive time of approximately 30 minutes
- 00:35:38in Europe in other words we're close to
- 00:35:40our customers
- 00:35:42we further supplement this proximity
- 00:35:44with our mobile repair service on
- 00:35:47customer premises or field technicians
- 00:35:50for complex repair cases and will
- 00:35:52continue to expand these offerings this
- 00:35:54pays off
- 00:35:55with every second you've been sold
- 00:35:57our customers purchase a service
- 00:36:00contract for an extended service
- 00:36:01partnership with us
- 00:36:04our customer service promise focuses on
- 00:36:06maximizing vehicle uptime and managing
- 00:36:09unexpected downtimes
- 00:36:12based on this mission
- 00:36:13we have already rolled out a
- 00:36:16connectivity based product EG
- 00:36:18Mercedes-Benz vans uptime
- 00:36:20already today
- 00:36:21160 000 service center visits per year
- 00:36:24are being triggered digitally this
- 00:36:26secures vehicle uptime and customer's
- 00:36:28loyalty and last but not least we're
- 00:36:31making repurchase easier than ever
- 00:36:34our options for reordering retrieval
- 00:36:37already allow our commercial customers
- 00:36:39to purchase their next Mercedes-Benz van
- 00:36:41as quickly and as conveniently as
- 00:36:43possible
- 00:36:44with Mercedes-Benz Mobility we accompany
- 00:36:47the customer Journey with a wide range
- 00:36:49of financial service offerings ranging
- 00:36:51from leasing over financing and rental
- 00:36:54to subscription
- 00:36:56the offer of commercial rental services
- 00:36:58helps our customers staying flexible in
- 00:37:01their operations by buffering Peak
- 00:37:03Seasons with rented Mercedes-Benz lens
- 00:37:06so let me wrap this up we Target Premium
- 00:37:09segment positioning for commercial Vans
- 00:37:11and luxury positioning for private Vans
- 00:37:14this will allow us to focus even more on
- 00:37:17high margin regions channels products
- 00:37:20and industries
- 00:37:22our business remains robust due to the
- 00:37:25strategically white balance positioning
- 00:37:27in nine core commercial Industries
- 00:37:30we embrace our customers and they reward
- 00:37:32us with the highest Customer Loyalty in
- 00:37:35the lcv segment we are transforming
- 00:37:38towards a direct sales business model to
- 00:37:40lower costs and to make our sales
- 00:37:42processes leaner
- 00:37:43with our three layer offer of digital
- 00:37:46extras we are creating software enabled
- 00:37:48recurrent revenues and with that I would
- 00:37:51like to hand over to Dr Andreas sugan
- 00:37:53head of development Andreas will provide
- 00:37:56a more in-depth look at how we are
- 00:37:59leading in electric drive and the
- 00:38:01digital experience
- 00:38:04[Music]
- 00:38:12thank you Klaus
- 00:38:14to embrace our customers means providing
- 00:38:17them with sustainable products and
- 00:38:19services
- 00:38:20Mercedes-Benz Vans pioneered electric
- 00:38:23Advance with the 2010 launch of the veto
- 00:38:26e-cell the world premiere of the second
- 00:38:29generation es printer was this February
- 00:38:32with a strong and positive resonance
- 00:38:36with both the media and public
- 00:38:39after the efficiency Drive last fall in
- 00:38:42Germany our new East printer just
- 00:38:45successfully completed a special test
- 00:38:48drive from Las Vegas to Long Beach
- 00:38:50California
- 00:38:53275 miles or
- 00:38:55443 kilometers without recharging the
- 00:39:00113 kilowatt hours battery
- 00:39:04if you have ever had the chance to
- 00:39:07experience this particular route you
- 00:39:10will know how demanding it is
- 00:39:13coming back to our current electric
- 00:39:16portfolio we have already sold more than
- 00:39:2040 000 events
- 00:39:22by the second quarter 2023 we will be
- 00:39:26fully completed with an electric version
- 00:39:29of each model we sell
- 00:39:31we lead in electric drive today and aim
- 00:39:36to lead tomorrow
- 00:39:38starting 2026 onwards we will introduce
- 00:39:42our all-new purpose-built EV product
- 00:39:46portfolio on our van electric
- 00:39:49architecture
- 00:39:50for both private and Commercial model
- 00:39:55portfolio
- 00:39:56we are targeting nav share of more than
- 00:40:0050 percent by 2030 wherever market
- 00:40:04conditions are low
- 00:40:07with a new van architecture we will
- 00:40:10secure our ambition to lead in electric
- 00:40:14Drive based on really clever engineering
- 00:40:18with Veni a we will increase overall
- 00:40:22efficiency and performance in every
- 00:40:25aspect of the vehicle including
- 00:40:28aerodynamics drive time tires and
- 00:40:32Chassis
- 00:40:34efficiency is a key criteria for
- 00:40:37electric vans the goal is to achieve a
- 00:40:41higher range with an optimal battery
- 00:40:43capacity which is directly related to
- 00:40:47vehicle weight and cost
- 00:40:50the development and launch of Vanier
- 00:40:53underscores our strong commitment to
- 00:40:57sustainability and is an important
- 00:40:59Milestone on the road to achieving our
- 00:41:03ambition
- 00:41:042039 goals
- 00:41:06let's head over to Steffi Schmidt's
- 00:41:09strategic Project Lead Vani a for deep
- 00:41:12dive into our new electric architecture
- 00:41:18starting 2026 all newly the events from
- 00:41:24C1 single Innovative modular and
- 00:41:27scalable architecture
- 00:41:30according to the electric only strategy
- 00:41:32Manny a has been developed from scratch
- 00:41:34as a Purpose battery electric vehicle
- 00:41:37many a is short for vain electric
- 00:41:39architecture all future midsize and
- 00:41:42large events will be built on it both
- 00:41:45commercial and private water and
- 00:41:47commercial use as a versatile premium
- 00:41:49all-rounder or as a private luxury van
- 00:41:51many a-based vehicles will focus on
- 00:41:54added values for our customers and their
- 00:41:57individual needs a modular and scalable
- 00:42:00architecture also means a high degree of
- 00:42:02scale effects as well as maximum
- 00:42:04synergies through leaner simpler and
- 00:42:06faster processes and maximally efficient
- 00:42:09use of resources in development as well
- 00:42:12as in production secure sustainable
- 00:42:14profitability the three modules of Nea
- 00:42:17help to achieve these targets first the
- 00:42:20front module consists of the electric
- 00:42:21powertrain and the front axle the module
- 00:42:24is the same in all Vani a variants in an
- 00:42:27optimized common part strategy the
- 00:42:30differentiation relevant to the customer
- 00:42:32takes place in the two other models
- 00:42:34second the center module scales the
- 00:42:36vehicle length this is also where the
- 00:42:39standardized battery case is placed high
- 00:42:42voltage batteries with different
- 00:42:43capacities are installed within the case
- 00:42:46third the rear module will be available
- 00:42:49in two versions with an electric motor
- 00:42:52for all-wheel drive variants of Nea and
- 00:42:55without electric motor for the front
- 00:42:56wheel drive variance based on these
- 00:42:59three modules many a allows for Clear
- 00:43:01differentiation between privately and
- 00:43:04commercially used events as well as
- 00:43:07maximum synergies many AP stands for
- 00:43:10privately positioned bands in the
- 00:43:11mid-size segment whether for lifestyle
- 00:43:14oriented customers with high standards
- 00:43:16as a VIP shuttle as a locally CO2
- 00:43:20emission-free office or for leisure
- 00:43:22active families thanks to the Innovative
- 00:43:25Mercedes-Benz operating system mbos
- 00:43:28manyap is always on and Masters all
- 00:43:32everyday challenges and with planned
- 00:43:34wltp range well over 500 kilometers it
- 00:43:38is perfectly suited for all kinds of
- 00:43:41Adventures even outside cities
- 00:43:43many AC stands for commercial vans in
- 00:43:46the mid-size and large segments it is
- 00:43:48the ideal ways for customers who value
- 00:43:51efficiency reach and payload many AC
- 00:43:54large office space for almost every
- 00:43:56commercial need even for customers who
- 00:43:58need more space than average with its
- 00:44:01modular and scalable design the
- 00:44:03architecture is tailor-made for
- 00:44:04different configurations and up for the
- 00:44:07solutions from career Express and parcel
- 00:44:09delivery vehicles to ambulances
- 00:44:12foreign events
- 00:44:15from Municipal vans
- 00:44:18or flatbeds to lifting platforms or
- 00:44:21campus almost everything is conceivable
- 00:44:24with Van EA we see the spans Vans
- 00:44:28accelerates its cost towards a fully
- 00:44:30electric future and its commitment to
- 00:44:34sustainability and the goals of ambition
- 00:44:362039 maximum added value for customers
- 00:44:40with sustainable profitability at the
- 00:44:43same time when EA clearly underscores
- 00:44:46the aspiration of Mercedes-Benz events
- 00:44:48to be lead in electric
- 00:44:55as Steffy has just shown us
- 00:44:58starting 2026 onwards this new
- 00:45:02technology will enable us to consolidate
- 00:45:05our mid-end large van portfolio down to
- 00:45:09only one architecture to reduce the
- 00:45:13overall complexity of our product
- 00:45:16portfolio
- 00:45:18but it's not only about Hardware
- 00:45:21digital features and the overall digital
- 00:45:25experience are a crucial factor in our
- 00:45:28customers purchase decisions
- 00:45:31lead in digital experience will be
- 00:45:35indispensable for us in not just meeting
- 00:45:38but exceeding our customers expectations
- 00:45:42how to do that
- 00:45:44please allow me to hand over to Mariela
- 00:45:48New York weather sir head of electric
- 00:45:50Electronics systems
- 00:45:54at Mercedes Benz we are constantly
- 00:45:57moving forward with our strategy lead in
- 00:45:59digital experience in the private and
- 00:46:02the commercial van segment our goal for
- 00:46:04the commercial segment is simple
- 00:46:05ensuring the full digital integration of
- 00:46:08our products into the activities of our
- 00:46:11customers in brief words we will make
- 00:46:14the venue fully integrated part of our
- 00:46:16customers businesses we started our
- 00:46:18journey some years ago and have a lot of
- 00:46:21value-added offerings already in place
- 00:46:23backbone for our digital offerings are
- 00:46:26data sets we are able to retrieve data
- 00:46:28sets and load collectives from roughly 4
- 00:46:31million vans in the field resulting in
- 00:46:34several billion potential Data Insights
- 00:46:36enabling us to enhance our future
- 00:46:38products and further improve their
- 00:46:40robustness and usability of course
- 00:46:42always the explicit consent of our
- 00:46:45customers towards Mercedes-Benz age let
- 00:46:48me briefly give you some technical
- 00:46:49details
- 00:46:51on the first layer Klaus mentioned
- 00:46:53earlier we offer around 30 digital
- 00:46:56extras
- 00:46:57for example a specific navigation for
- 00:47:00oversized Vehicles like compass that
- 00:47:03need special routing due to the road
- 00:47:05limitation for large vehicles for our
- 00:47:08private customers in the compass segment
- 00:47:10we have developed our Mercedes-Benz
- 00:47:12Advance control
- 00:47:14in short mvac mbac enables digital
- 00:47:18control of the living space via mbux or
- 00:47:21a smartphone app
- 00:47:22for example functions like opening and
- 00:47:25closing of the proper proof
- 00:47:27or activation of room lights and other
- 00:47:30camper specific functions in the van for
- 00:47:33our commercial customers another service
- 00:47:35with high value is Mercedes-Benz
- 00:47:38providing predictive maintenance using a
- 00:47:41rule-based approach to reduce downtime
- 00:47:43of the vehicles
- 00:47:45uptime is money
- 00:47:47and bf time is based on more than 900
- 00:47:50rules with 4 000 data points to cover
- 00:47:53the diagnostic codes of the vehicles
- 00:47:56with MB uptime we detect anomalies
- 00:47:59before they turn into failures allowing
- 00:48:01schedule maintenance before the
- 00:48:03equipment breaks down on the second
- 00:48:06layer we offer even more customer
- 00:48:08specific and highly relevant B2B extras
- 00:48:12one example is the individual
- 00:48:14intelligent charging management we
- 00:48:16developed with and for the pdh
- 00:48:20digital solution is based on our
- 00:48:22dedicated onboard logic unit Olu which
- 00:48:26gives us the unique ability to integrate
- 00:48:28our electric vents in the existing
- 00:48:31enterprise system of dpdhl in a seamless
- 00:48:34way hence dpdhl can realize intelligent
- 00:48:37charging for their old Fleet the Olu is
- 00:48:40hosting an in-house developed vehicle
- 00:48:42abstraction software layer to run third
- 00:48:44party Solutions
- 00:48:45like the concept of an API for the cloud
- 00:48:49it even allows connections to the
- 00:48:52external backends of our customers
- 00:48:54additionally a fitter Solutions can be
- 00:48:56integrated into digital services to give
- 00:48:59another example using the Olu it will be
- 00:49:03possible to sense the temperature in the
- 00:49:05back of an equation and display it to
- 00:49:08the mbux screen to the driver while on
- 00:49:10route to the next delivery the fleet
- 00:49:12manager will also receive the same
- 00:49:14information in parallel to provide
- 00:49:16state-of-the-art car I.T security and
- 00:49:19what we call controlled openness so all
- 00:49:21who comes with a dedicated in-house
- 00:49:23developed back-end platform for managing
- 00:49:26and monitoring Olu devices in the field
- 00:49:28as well as rolling out software updates
- 00:49:31with mbos the Olu functionality will be
- 00:49:34an integral part of the ee architecture
- 00:49:37with more high performance Computing
- 00:49:39units and an advanced set of sensors and
- 00:49:42actuators mbos will enable us to offer
- 00:49:46even more specific commercial
- 00:49:47application for the customers and for
- 00:49:50the third layer
- 00:49:51for the first time with mbos we will
- 00:49:54offer a whole range of new and existing
- 00:49:56Android apps relevant to our commercial
- 00:49:59customers and most important industries
- 00:50:02these Android capabilities allow us to
- 00:50:05fulfill our customers needs for
- 00:50:07multi-brand Solutions those applications
- 00:50:09will be seamlessly integrated and
- 00:50:13drivers won't need to juggle smartphones
- 00:50:15or other handheld devices while driving
- 00:50:17our vents to carry out their jobs to sum
- 00:50:20up ease of use efficiency and safety for
- 00:50:24our customers all in all with our free
- 00:50:27layer approach we will fulfill customer
- 00:50:29requirements for off-the-shelf Solutions
- 00:50:31as well as highly individual
- 00:50:33functionality last but not least
- 00:50:36based on mbos and its technical
- 00:50:38capabilities we want to achieve level 3
- 00:50:41for our private customers by end of the
- 00:50:43Decay and while we will offer an
- 00:50:45entry-level set of driver assistance
- 00:50:47systems for a cost-driven commercial
- 00:50:49customers we target to realize level 4
- 00:50:52automated driving starting end of the
- 00:50:55decade to address the business potential
- 00:50:58of driverless Transportation as part of
- 00:51:00the Mercedes-Benz AG we benefit from
- 00:51:03strong partnership and cooperation these
- 00:51:05features are a glimpse into the future
- 00:51:08that our customer will not have to wait
- 00:51:10so long to experience automated driving
- 00:51:12in the commercial Fleet
- 00:51:14from mid decade we will already provide
- 00:51:17L2 capabilities for veni a
- 00:51:21thank you again Marie and Steffi
- 00:51:24to give you all a quick wrap up
- 00:51:26Mercedes-Benz Vans has a long history
- 00:51:29with an experience in the field of
- 00:51:32electric Drive
- 00:51:33moving forward it's our clear ambition
- 00:51:36to lead the industry into the electric
- 00:51:39era
- 00:51:41with venny a we will introduce our
- 00:51:44purpose-built EV architecture producing
- 00:51:47and launching our new mid-size and large
- 00:51:51size van on only one architecture
- 00:51:55with veneer we will also introduce mbos
- 00:51:59the Mercedes-Benz operating system
- 00:52:03mus will allow us to offer even more
- 00:52:06digital extras software enabled upgrades
- 00:52:10for our commercial customers including
- 00:52:13access to third-party apps
- 00:52:16by using the same ee architecture as
- 00:52:20Mercedes-Benz cars we benefit from
- 00:52:23common Technologies and are able to
- 00:52:26realize maximum synergies in automated
- 00:52:29driving
- 00:52:31for the road ahead we have a clear
- 00:52:33Target for automatic driving
- 00:52:36offering for private customers SAE level
- 00:52:403 by end of the decade
- 00:52:43and for commercial customers we target
- 00:52:46to realize level four starting end of
- 00:52:49the decade to address the business
- 00:52:51potential of driverless transportation
- 00:52:55with the launch of many a based Vehicles
- 00:52:58we will provide level 2 capabilities
- 00:53:03with all of this we want to secure our
- 00:53:07goal to offering the most desirable Vans
- 00:53:10and services
- 00:53:12to effectively tackle this huge
- 00:53:15transformation we also need to address
- 00:53:17the bottom line when it comes to
- 00:53:20controlling our costs
- 00:53:23our head of finance and controlling will
- 00:53:27now give us a closer look at how we are
- 00:53:30approaching our cost structures within
- 00:53:33our transformation
- 00:53:36[Music]
- 00:53:45thank you Andreas for providing a
- 00:53:47glimpse into our technological future
- 00:53:51now I will explain how we are going to
- 00:53:53translate this into our objective
- 00:53:56industry leading profitability
- 00:53:59first let's talk about costs
- 00:54:02we are tackling costs on all levels
- 00:54:06our strategic pillar lower focuses
- 00:54:08exactly on this
- 00:54:11we have set up a comprehensive
- 00:54:13efficiency program to drive down costs
- 00:54:16at company operations and product level
- 00:54:21let's have a closer look into what we
- 00:54:24plan on the company side
- 00:54:26first we will reduce fixed cost
- 00:54:29especially by streamlining and
- 00:54:31digitizing processes
- 00:54:33we are aiming for around 20 percent
- 00:54:35fixed cost reduction by miticade
- 00:54:37compared to 2019 actuals
- 00:54:41and we are well on track also
- 00:54:44we will continue to harness the power of
- 00:54:47synergies with Mercedes-Benz Passenger
- 00:54:49cars
- 00:54:51we are enjoying a competitive Advantage
- 00:54:53from commonly used resources and the
- 00:54:56technical know-how of Mercedes-Benz
- 00:55:00this leverages our objective industry
- 00:55:03leading profitability
- 00:55:07next to our company goals efficient
- 00:55:09operations are a must to lower costs
- 00:55:12that means we have to focus on an
- 00:55:16appropriate Capital allocation and an
- 00:55:18optimized fixed cost structure
- 00:55:21therefore we will reorganize our Global
- 00:55:25industrial footprint
- 00:55:27let me hand over to Francesco chancha
- 00:55:29head of operations
- 00:55:31Francesco comes from an efficiency
- 00:55:33focused volume om
- 00:55:35bringing new ideas and an ambitious cost
- 00:55:38mindset to bands
- 00:55:40he will tell us more about that
- 00:55:43foreign
- 00:55:46I joined Mercedes-Benz vans in 2022 to
- 00:55:50drive the transformation of the
- 00:55:51cost-based manufacturing coming from a
- 00:55:54company that is known for its efficiency
- 00:55:56I'm excited to be part of the
- 00:55:58Mercedes-Benz Vans team as we move to
- 00:56:01combine best-in-class events with the
- 00:56:03radical Improvement in cost structure we
- 00:56:05are actively Transforming Our Global
- 00:56:07Production Network to make it more
- 00:56:09efficient flexible and geared towards an
- 00:56:12electric future we are expanding our
- 00:56:15network with our first pure Electric
- 00:56:17Light commercial vehicles plan in Java
- 00:56:20Poland with this plant we aim to set all
- 00:56:23new standards for productivity lean
- 00:56:25operations and sustainability in the
- 00:56:27manufacturing of Premium elcbs worldwide
- 00:56:30the following short animation will give
- 00:56:32you a first impression of what it will
- 00:56:35look like of course Java will be net
- 00:56:38carbon neutral just like all the
- 00:56:40factories we own however we are
- 00:56:43targeting the use of 100 percent green
- 00:56:45energy for the first time through
- 00:56:47maximizing our use of sources like solar
- 00:56:50panels
- 00:56:51the plant will also be modular flexible
- 00:56:54and scalable to cover increasing demands
- 00:56:57in the hour we will exclusively produce
- 00:57:01purpose this allows for lean and cost
- 00:57:04efficient production and will go hand in
- 00:57:06hand with other significant changes in
- 00:57:09our manufacturing footprint we want to
- 00:57:11build Vanier in our plants in Victoria
- 00:57:13Spain Dusseldorf Germany and in other
- 00:57:17countries as well this will be
- 00:57:19accompanied by transformational changes
- 00:57:21that enhance productivity our multi-site
- 00:57:24footprint also maintains our ability to
- 00:57:27react to rapidly changing market
- 00:57:29conditions while optimizing our cost
- 00:57:32position
- 00:57:33our planning road is Felder the second
- 00:57:35of two plants in Germany will continue
- 00:57:37to produce a sprinter and Sprinter and
- 00:57:40will also become a competence Center for
- 00:57:43even customization for example Camper
- 00:57:46vans with our highly skilled and
- 00:57:48motivated Workforce we will
- 00:57:50significantly improve our production
- 00:57:52processes and lower our production costs
- 00:57:54our increase in performance will be
- 00:57:56driven by dramatically reducing the
- 00:57:59complexity of our product portfolio
- 00:58:01focusing on efficiency in the core
- 00:58:03production processes by reducing hours
- 00:58:06per vehicle up to 25 percent by 2025
- 00:58:09coming from 2019
- 00:58:12optimizing our energy consumption and
- 00:58:15using digital technology to increase
- 00:58:17efficiency across all our operations
- 00:58:21these efforts will result in a
- 00:58:23significantly linear cost structure and
- 00:58:26we lay the groundwork for a 100
- 00:58:28profitable electric dry portfolio in the
- 00:58:32future
- 00:58:35as I said before we run a comprehensive
- 00:58:38cost efficiency program addressing all
- 00:58:41levels
- 00:58:42company operations and products
- 00:58:46now let's have a look at our product
- 00:58:48costs
- 00:58:50as of today we have already started to
- 00:58:53optimize the complexity of our current
- 00:58:55vehicle portfolio
- 00:58:57by Medicaid we will reduce our portfolio
- 00:59:00variance by 30 percent
- 00:59:03but still covers the same use cases for
- 00:59:06our customers
- 00:59:09to face a transformation Beyond 2025
- 00:59:12with a ban ea1 architecture strategy we
- 00:59:17will achieve further complexity
- 00:59:19reduction translating into significant
- 00:59:22economies of scale
- 00:59:25also we will apply a flexible sourcing
- 00:59:28concept it means we are sourcing
- 00:59:31components as a Mercedes-Benz internally
- 00:59:34or externally as off-the-shelf Solutions
- 00:59:38we will choose whatever is best suitable
- 00:59:41for us especially in terms of cost
- 00:59:46now let's have a look at our financial
- 00:59:49kpis
- 00:59:51as Matia said at the beginning we are
- 00:59:53currently in a very strong position
- 00:59:56after very challenging year in 2019 with
- 01:00:00topics like litigations discontinuation
- 01:00:03of x-class Etc
- 01:00:05we have achieved a remarkable turnaround
- 01:00:09since then we have improved continuously
- 01:00:12and delivered strong results over the
- 01:00:15last years
- 01:00:16most recently in q1
- 01:00:18we achieved exceptionally High figures
- 01:00:21with 15.6 percent adjusted return on
- 01:00:24sales
- 01:00:26I think the figure speak for themselves
- 01:00:30the success today is crucial to fund our
- 01:00:33investments into an all-electric future
- 01:00:37so let's have a look at our indicators
- 01:00:40of change
- 01:00:41these figures shows successful first
- 01:00:44steps through our transformation
- 01:00:48we already realized that 24 increase in
- 01:00:52our average sales price compared to 2019
- 01:00:55with strong net pricing and a very
- 01:00:58favorable mix
- 01:01:00our r d spendings remain consistent with
- 01:01:03previous years focusing on our new bath
- 01:01:06models and investing in our future
- 01:01:10PP and E is down 17 by reusing existing
- 01:01:15assets and structures
- 01:01:18last but not least we reduced our fixed
- 01:01:21cost by seven percent since 2019 by
- 01:01:25building a lean organization
- 01:01:27unfortunately headwinds caused by
- 01:01:30inflation and The Limited availability
- 01:01:32of parts have eaten up two digit savings
- 01:01:35compared to previous years
- 01:01:38however for this year we expect a step
- 01:01:41in the right direction towards our goal
- 01:01:44of around minus 20 by mid decade
- 01:01:47and this is just the beginning
- 01:01:51now let me give you some examples for
- 01:01:54the application of our strategy in
- 01:01:56upcoming years
- 01:01:58our resilient business is based on our
- 01:02:01strong revenue streams revenue streams
- 01:02:04with the Strategic pillar Target and
- 01:02:07embrace we aim to achieve a further push
- 01:02:10in product mix and net pricing
- 01:02:13this results in a significantly growing
- 01:02:16average sales price until end of the
- 01:02:19decade
- 01:02:20this goes hand in hand with a
- 01:02:22substantial content enrichment
- 01:02:26we intend to keep our premium position
- 01:02:28for commercial Vans and luxury position
- 01:02:31for private vans
- 01:02:34with this we serve a wide range of
- 01:02:36customers with a strong product mix
- 01:02:40the shift to a direct sales model brings
- 01:02:43us closer to the customer
- 01:02:45it enables us to manage discounts and
- 01:02:48eliminate inter-brand competition
- 01:02:52additionally we expect digital extras
- 01:02:55so-called software enabled upgrades to
- 01:02:58generate a relevant incremental ebit
- 01:03:00contribution
- 01:03:02on top we have a strong customer service
- 01:03:06and parts business
- 01:03:08combining this with profitable growth in
- 01:03:11regions channels products and industries
- 01:03:15underlines our objective
- 01:03:18industry-leading profitability
- 01:03:21ramping up our av portfolio by
- 01:03:24introducing Vanier including mbos and
- 01:03:27our new low-cost plant in Poland we will
- 01:03:30require additional investments in our
- 01:03:32electric future
- 01:03:34at the same time we are reducing our ice
- 01:03:37Investments by 70 percent by mid decade
- 01:03:39compared to 2019.
- 01:03:43to be clear why we will be intensely
- 01:03:46cost focused absolute capex and r d will
- 01:03:50increase in the next few years
- 01:03:53please recognize that capex and R D
- 01:03:57levels have always been intermittent in
- 01:03:59the LCB industry due to Long platform
- 01:04:02life cycles even in the past we have had
- 01:04:05short periods of higher Investments
- 01:04:09these are followed by longer periods
- 01:04:12reapings benefits of that investment
- 01:04:15with the product in the market
- 01:04:17we will see this again in upcoming years
- 01:04:20for beignet
- 01:04:23we expect annual capex and r d to
- 01:04:26increase to a peak of about 1 billion
- 01:04:28Euro for Bev in 2025.
- 01:04:31while this marks a substantial increase
- 01:04:33on recent levels of roughly 0.7 billion
- 01:04:37Euro for all r d and PP e spendings it
- 01:04:41is essential to make this investment
- 01:04:45based on our latest planning we will be
- 01:04:47able to reduce spendings again after
- 01:04:492026.
- 01:04:52it will set us up for an ongoing success
- 01:04:55in the market with the best possible
- 01:04:57bath product and the best digital
- 01:04:59services
- 01:05:02we also tackle our fixed and variable
- 01:05:04cost at the company operations and
- 01:05:07product level
- 01:05:09the key levers for the around 20 fixed
- 01:05:12cost reduction by medicator streamline
- 01:05:15and digitized processes
- 01:05:18bundling of cross-functions and
- 01:05:20synergies with Mercy dispense cars like
- 01:05:23John sourcing and common development
- 01:05:28a lot has been achieved already and
- 01:05:30inflation further increases our ambition
- 01:05:34our variable cost will decrease mainly
- 01:05:37through the reorganized industrial
- 01:05:39footprint HPV improvements complexity
- 01:05:42reduction and contracted battery cost
- 01:05:46improvements
- 01:05:47making our objective industry leading
- 01:05:50profitability viable also in the
- 01:05:53password
- 01:05:54all of these efforts support our
- 01:05:57financial ambition till end of decade
- 01:06:00double digit margin adjusted at
- 01:06:03Mercedes-Benz vans
- 01:06:05departing from today we guided 11 to 13
- 01:06:09percent return on sales adjusted for the
- 01:06:13full year 2023.
- 01:06:15we indicated to see ourselves at the
- 01:06:18upper end of this range for this year
- 01:06:21we believe that we can hold the march in
- 01:06:24range until mid decade
- 01:06:26an EV share of up to 20 percent is
- 01:06:29compensated by ongoing strong industrial
- 01:06:33performance lower fixed costs and slide
- 01:06:36volume grows year over year
- 01:06:39beyond that end of decade we assume an
- 01:06:43EV share of more than 50 percent
- 01:06:46in addition the depreciation from the
- 01:06:48Vanier project and the reorganized
- 01:06:51production footprint will influence the
- 01:06:53margin however we believe we can hold
- 01:06:57the margin also at Double Digit probably
- 01:07:00closer to 10 percent
- 01:07:03over the investment cycle we see a cash
- 01:07:05conversion rate adjusted in the vicinity
- 01:07:08of 0.8
- 01:07:10during the investment phase we might be
- 01:07:13slightly below our current guidance
- 01:07:16in the following years we expect CCR
- 01:07:19adjusted to be on the level of 2022. our
- 01:07:23clear ambition is to assure
- 01:07:25weatherproofness of our van business
- 01:07:28a resilient private and Commercial
- 01:07:30banned business is core to master the
- 01:07:33transformation towards Bev successfully
- 01:07:36with this back to Matthias
- 01:07:40[Music]
- 01:07:49thank you Mario thanks to everyone for
- 01:07:52today's in-depth look at our strategic
- 01:07:54goals moving forward
- 01:07:56let's summarize our four pillar strategy
- 01:07:58and how we want to build economic value
- 01:08:00and create future profitable growth
- 01:08:05our emphasis on luxury private Vans and
- 01:08:07premium commercial Vans will sharpen our
- 01:08:10ability to grow high margin regions
- 01:08:12channels products and industries
- 01:08:16we are strengthening our
- 01:08:17customer-centric Focus for stable profit
- 01:08:20streams offering customers products and
- 01:08:23services they desire
- 01:08:25Vani a our Innovative purpose-built EV
- 01:08:28architecture with the latest autonomous
- 01:08:31capabilities is our way into a fully
- 01:08:34electric future
- 01:08:36Mercedes-Benz Van's digital experience
- 01:08:38will be based on mbos extended by B2B
- 01:08:42extras and including access to
- 01:08:44third-party apps
- 01:08:46a more cost-conscious approach to our
- 01:08:49company operations and products will
- 01:08:51facilitate long-term profitability of
- 01:08:54the van business
- 01:08:55that is our plan and the entire event
- 01:08:58team is committed to making it happen
- 01:09:00and to see what makes us excited about
- 01:09:03the van business and how we are keeping
- 01:09:05the world moving let's take a look at
- 01:09:07this video now thanks for joining us
- 01:09:09today
- 01:09:11they are beautiful they are reliable
- 01:09:14they are strong then what are you doing
- 01:09:17to them you get them dirty you draw
- 01:09:20holes in them you drive hundreds of
- 01:09:23thousands of kilometers and work in them
- 01:09:26oh yes of course you even build gyms for
- 01:09:29dogs in them and you know what that's
- 01:09:32awesome because that is exactly what
- 01:09:35they are made for
- 01:09:44when I saw that when I just fall in love
- 01:09:48when I stop everybody wants to take
- 01:09:50pictures and talk about the land
- 01:10:04yeah foreign
- 01:10:11[Music]
- 01:10:19one of my favorite features of all is
- 01:10:21the name Mercedes and the reputation
- 01:10:24that precedes it
- 01:10:33so for each one of you with a great or
- 01:10:35even a little bit crazy idea there is a
- 01:10:38van out there to put your heart and soul
- 01:10:41into
- 01:10:57hello ladies and gentlemen this is
- 01:10:59Stefan Hoffman speaking and I'm heading
- 01:11:01investor relations and treasury I'd like
- 01:11:04to welcome you to our q a session of our
- 01:11:07events strategy update for this q a
- 01:11:10session we are happy to have with us
- 01:11:12hola queles our CEO Howard Wilhelm our
- 01:11:16CFO Matthias geisen head of fans and
- 01:11:20Mario Puja head of finance and
- 01:11:23controlling Vans who you have already
- 01:11:25seen on stage you probably all joined
- 01:11:28the presentations right before
- 01:11:30just as a quick reminder in advance of
- 01:11:33our upcoming q a session we would like
- 01:11:35to politely ask you to focus your
- 01:11:38questions on the presented matters thank
- 01:11:41you for that ladies and gentlemen you
- 01:11:44may ask your questions now I will
- 01:11:46identify the questioner by name however
- 01:11:48as always please also introduce yourself
- 01:11:51with your name and the name of the
- 01:11:53organization that you are representing
- 01:11:55before asking your questions a few
- 01:11:58practical points please ask your
- 01:12:00question in English and as a matter of
- 01:12:03fairness please limit the number of
- 01:12:05questions to a maximum of two to give
- 01:12:08everybody on this call the opportunity
- 01:12:10to ask questions the operator will now
- 01:12:13explain the procedure
- 01:12:18thank you
- 01:12:19to ask a question please press nine and
- 01:12:21the star key on your telephone keypad
- 01:12:24to remove the question please press 9
- 01:12:26star on your telephone keypad again
- 01:12:29please note that dialing 9 star a second
- 01:12:31time during the call will automatically
- 01:12:33withdraw your question
- 01:12:35please refrain from pressing the key
- 01:12:37combination multiple times during the
- 01:12:39call
- 01:12:40again for a question please press 9 star
- 01:12:42on your telephone keypad and if you have
- 01:12:45any difficulties during this conference
- 01:12:47please press zero and rhombus on a
- 01:12:49telephone keypad for operator assistance
- 01:12:52we start the Q a now and the first
- 01:12:55question goes to Patrick Kumer from ubes
- 01:13:00thank you it's particleman UBS um good
- 01:13:03afternoon everybody thanks for the
- 01:13:06presentation of your segment that's
- 01:13:08definitely uh very helpful to better
- 01:13:11understand the business so I'd like to
- 01:13:14uh go for two questions please first one
- 01:13:17um is on the manufacturing side and your
- 01:13:19focus on efficiency not too long ago you
- 01:13:23were looking at establishing a
- 01:13:26manufacturing joint manufacturing plant
- 01:13:29together with rivien which did not
- 01:13:31happen so I'm just wondering to which
- 01:13:33extent scale and
- 01:13:36Partnerships with other van producers
- 01:13:39are an important element to safeguard
- 01:13:42profitability in the long term I assume
- 01:13:44this plan that you presented is is based
- 01:13:47on on a standalone
- 01:13:49um kind of uh uh uh
- 01:13:53manufacturing footprint but any color
- 01:13:55you could share in terms of how much
- 01:13:58you're going to pursue manufacturing
- 01:14:00synergies with others uh would be
- 01:14:03appreciated and my second question is
- 01:14:06um it it ties into the Adas topic and
- 01:14:10um you you said at the beginning of the
- 01:14:12presentation the industry is very stable
- 01:14:14and that's one of the reasons why it's
- 01:14:16so profitable if you think about the
- 01:14:18arrival of autonomous Vans whenever that
- 01:14:21is uh that would probably be the exact
- 01:14:23opposite of stable and you have some
- 01:14:25very powerful players looking at you
- 01:14:28know achieving that autonomy beat Amazon
- 01:14:30with Zouk speed right drop GM and and
- 01:14:34Tesla talked about the rubber band so
- 01:14:37um is your roadmap for Adas which is I
- 01:14:40would say more or less in sync with
- 01:14:42Passenger cars maybe even with a bit of
- 01:14:44a time lag versus Passenger cars is that
- 01:14:48um you know ambitious enough or are you
- 01:14:50taking the risk here of um massively
- 01:14:53losing out in the long run whenever
- 01:14:55autonomy
- 01:14:57um is is really ready for prime time and
- 01:14:59we all know that timelines got pushed
- 01:15:01out but um to me it sounds like your
- 01:15:03plan is not really
- 01:15:05um to to have a fully autonomous uh ban
- 01:15:08for logistics for deliveries
- 01:15:10um over over the business plan thank you
- 01:15:13thank you Patrick Matthias I suggest
- 01:15:15both for you uh efficiency Road
- 01:15:18efficiency Partnerships and Ada's
- 01:15:20roadmap yeah absolutely so then let's
- 01:15:21start with the efficiency topic first
- 01:15:24based on our van ER architecture we have
- 01:15:27decided that we will definitely have our
- 01:15:30independent architecture and to make
- 01:15:33sure that we can use the advantages of
- 01:15:36the new technology like immobility we
- 01:15:39have decided to merge our full mid-size
- 01:15:41segment and our large segment onto one
- 01:15:44platform vanity a which gives us the
- 01:15:47corresponding scale to be independent so
- 01:15:49we don't need to be in a in a
- 01:15:52partnership and this is the basis then
- 01:15:55we also decided last year that this
- 01:15:57Benny a platform will be built also in
- 01:16:00our brand new Factory which will be
- 01:16:01focused on electric drive only indeed
- 01:16:04and getting to your point of review and
- 01:16:06that was the original plan that we built
- 01:16:09this Factory a big larger because the
- 01:16:11original plans were that review and
- 01:16:13would also come to Europe with their
- 01:16:16operations that was the original plan
- 01:16:18Riven has decided for a focus on the U.S
- 01:16:21market which we fully accept and so we
- 01:16:24continued with our original plan to
- 01:16:26build this Factory for vein EA on our
- 01:16:29own and as I said that the scale effect
- 01:16:31is pretty massive because of us merging
- 01:16:33basically everything from a v-class up
- 01:16:36to a sprinter on one platform so that's
- 01:16:38on the efficiency piece let's come to
- 01:16:40the others piece I mean one of the the
- 01:16:43things Ola mentioned in in his
- 01:16:45introduction as well was that we share
- 01:16:47the corresponding synergies with our
- 01:16:50strongest cooperation partner which is
- 01:16:51Mercedes-Benz passenger cars so the only
- 01:16:54a will be fully based on the electric
- 01:16:55electronic architecture of um of our
- 01:16:59passenger cars and so we also have full
- 01:17:01access to the autonomous functionalities
- 01:17:04accordingly and our clear plan is to
- 01:17:07have level 2 level 2 plus in the market
- 01:17:10launching Vani a then to move towards
- 01:17:13level three on the private luxury side
- 01:17:15and that will kick in whenever we we are
- 01:17:18right earned and prepared in this
- 01:17:20segment and coming to your point of the
- 01:17:23um of the commercial segment there we
- 01:17:25believe that level 4 will play a role
- 01:17:28absolutely we have made sure that based
- 01:17:31on our architecture we have the
- 01:17:33corresponding installation spaces the
- 01:17:35redundancy is everything we need to also
- 01:17:37fully operate on a level fear basis but
- 01:17:39I also want to be clear here we believe
- 01:17:42that this is a technology which will
- 01:17:44rather click in end of the decade
- 01:17:45beginning of next decade and if you look
- 01:17:48at our segmentation I showed in in my
- 01:17:51introduction as well this is only a very
- 01:17:54small piece of the overall industry so
- 01:17:56we have a very very strong and resilient
- 01:17:58footprint because we cover
- 01:17:59comprehensively all nine plus one
- 01:18:01Industries and the industry for example
- 01:18:04for Hub to HUB Transportation which
- 01:18:06matters most here is especially the last
- 01:18:08mile which is by far not the biggest one
- 01:18:10so we will be prepared for that but we
- 01:18:13also have a basis in all the other
- 01:18:14segments
- 01:18:18thank you Matthias thank you Patrick
- 01:18:19from Zurich to Frankfurt Timo Casa
- 01:18:22Deutsche Bank
- 01:18:24thank you very much I think Patrick was
- 01:18:26just trying to clarify something but
- 01:18:27then I go ahead
- 01:18:29um Stefan I hope this is still in line
- 01:18:31with the content uh delivered I think
- 01:18:33first of all this was a really good
- 01:18:34presentation number strategy not from my
- 01:18:36role that we can ask for and certainly
- 01:18:38events does not get the credibility that
- 01:18:40it deserves but I think he dodged what
- 01:18:42is probably the most important question
- 01:18:43to investors and you entered to that in
- 01:18:45your intro actually the key question is
- 01:18:47not if this can be a good business to be
- 01:18:49honest I think we never quite understood
- 01:18:50why it wasn't as good as it is right now
- 01:18:52with your positioning and pricing the
- 01:18:54question is if you are the best owner of
- 01:18:56this effort and the v-class clearly is a
- 01:18:58premium asset but it has a lot of
- 01:19:00commercial customers as well certainly
- 01:19:02your Sprinter product does that and it's
- 01:19:04very different to those that you are
- 01:19:06attracting with the presentation that
- 01:19:07you held in Monaco so once this was a
- 01:19:09very good presentation I think we've
- 01:19:10heard almost nothing about why this is a
- 01:19:13very integral and important part of the
- 01:19:15Mercedes-Benz group I see that software
- 01:19:18is one obviously a few hundred thousand
- 01:19:19units as well but online Herald maybe to
- 01:19:21you can you please clarify why you think
- 01:19:24fans should remain part of Mercedes
- 01:19:27going forward and then secondly looking
- 01:19:30just a bit at the past because we have
- 01:19:31seen the pattern of substantially better
- 01:19:33profitability over the last three years
- 01:19:35in many other instances in the
- 01:19:37automotive world as well you had quite
- 01:19:39disappointing times between 2018 and
- 01:19:412020. can you maybe nail it down to a
- 01:19:43few points that you really changed that
- 01:19:46made you as profitable as you are today
- 01:19:48versus those 2-3 relatively dark youth
- 01:19:51that we've seen to give us conference
- 01:19:52that you can remain as profitable going
- 01:19:54forward thank you
- 01:20:00happy to do so as we saw in the
- 01:20:03presentation
- 01:20:04with Matthias and the team is the van
- 01:20:08business in its own right is a
- 01:20:10profitable strong business it underlies
- 01:20:12slightly different Market mechanisms
- 01:20:14than the classic passenger car business
- 01:20:17with different Market Cycles but also
- 01:20:20different Regional footprint so in a way
- 01:20:22the strong division inside Mercedes
- 01:20:25provides a resilience factor a little
- 01:20:28bit of a hedge to to the cycles that you
- 01:20:30would have on the passenger car side but
- 01:20:32I think is one thing that's very
- 01:20:34important to consider here which is very
- 01:20:37different from what we did with project
- 01:20:38focus with with our truck business
- 01:20:40is that um
- 01:20:43that if a car company is to treat the
- 01:20:45van business is a branch
- 01:20:46and I'm not aware of any large van
- 01:20:48player that does not have a tree to
- 01:20:51attach to
- 01:20:52so the synergies between a car company
- 01:20:55and a van company is much much bigger I
- 01:20:57think on the bill of material side we're
- 01:20:59at or above 50 percent of the Bill of
- 01:21:01material
- 01:21:02so a standalone van business is
- 01:21:05certainly a less viable proposition then
- 01:21:09you go into the intersect intersect
- 01:21:11section here between the two I'm looking
- 01:21:13at this eqv to my right here
- 01:21:16this unique segment that we have built
- 01:21:18over years with a strong price premium
- 01:21:22for specific customers that are looking
- 01:21:24for a larger vehicle a people mover or
- 01:21:26some kind of a space concept for
- 01:21:29specific customers or for a specific
- 01:21:30period in your life
- 01:21:32that has been a significantly
- 01:21:35significantly growing and important
- 01:21:37segment for us
- 01:21:39and I think we we haven't seen the end
- 01:21:40of the road of this on my recent rather
- 01:21:43long trip to China I saw more Vans than
- 01:21:46I had expected many of which were
- 01:21:48Mercedes which of course made me happy
- 01:21:50but many of which were even volume
- 01:21:52producers that sell vans in that class
- 01:21:56for above 100 000 Euro a piece and I was
- 01:21:59thinking to myself van EA opportunity
- 01:22:02and that goes further I think Matthias
- 01:22:05alluded to the RV segment in the U.S and
- 01:22:07so on so even in the market one segment
- 01:22:10a profitable segment of the Vans
- 01:22:12actually does fit quite well to what
- 01:22:14we're doing on the passenger car side
- 01:22:17so I think there's a whole host of
- 01:22:18reasons to say uh we have a large
- 01:22:22passenger car business but we also have
- 01:22:25a very attractive van business that
- 01:22:27provides resilience for our overall
- 01:22:29business model and the purpose of today
- 01:22:32was to lift that out of the Shadows a
- 01:22:34little bit
- 01:22:35because we seem to talk only about
- 01:22:38Passenger cars when we usually meet
- 01:22:42thank you hola and Mario on the
- 01:22:44profitability kind of what has
- 01:22:45sustainably changed since the more
- 01:22:48challenging times yes thank you Tim for
- 01:22:50the question
- 01:22:52um we managed to turn around coming from
- 01:22:542018 2019 mainly because we focused we
- 01:22:58focused directly on a profitable growth
- 01:23:01not only on product we also focused on
- 01:23:04the profitable growth on the products
- 01:23:06and regions channels and Alternate
- 01:23:08industries that means as you could see
- 01:23:11all also on the slide the ASP was
- 01:23:14growing up in the last years by 24
- 01:23:19compared to 2019 but also on the cost we
- 01:23:23did a very good job we focused also to
- 01:23:26reduce our fixed costs to optimize our
- 01:23:28operations as we saw also we had a clear
- 01:23:31Target for a reduction of our hpbs and
- 01:23:34also for the product costs we focused
- 01:23:36and the variable costs we I think we we
- 01:23:39are really focused now on on the revenue
- 01:23:42side as well on the cost side to
- 01:23:44optimize our product and also our
- 01:23:47product portfolio for example also our
- 01:23:49complexity what we mentioned in uh in
- 01:23:51the slides beforehand
- 01:23:54one thing I mean you you pick 2018 and
- 01:23:582000 2020 which which makes a lot of
- 01:24:00sense but let's also look at the Whole
- 01:24:02Decade the Whole Decade we have um
- 01:24:04basically operated at very very healthy
- 01:24:06margins they they may not not appear to
- 01:24:08be too high from today's perspective but
- 01:24:10if you look at the automotive industry
- 01:24:12Back In These Years also the van
- 01:24:15business in those days was was a very
- 01:24:17strong business but you picked exactly
- 01:24:18the right uh the the right years and I
- 01:24:20think Mario could could explain well the
- 01:24:22the reason for that
- 01:24:24maybe terminal point I would add is
- 01:24:27um I think you will not doubt or contest
- 01:24:30the belonging of the v-class to the
- 01:24:34Mercedes side of things to the private
- 01:24:37use side of things as Ola pointed out
- 01:24:39and human tears but everything there's
- 01:24:42an important point I mean to do the
- 01:24:44investment into the platform
- 01:24:46you need to have some scale and probably
- 01:24:49uh the private use case is not is not
- 01:24:53big enough to have the economics of
- 01:24:57scale you need to command
- 01:24:59therefore you need to have the
- 01:25:00commercial side of things and in return
- 01:25:03you couldn't do the commercial side
- 01:25:04without having the private use and I
- 01:25:07think therefore I mean this is a key
- 01:25:09point which we discussed intensively as
- 01:25:13part of our Capital allocation over the
- 01:25:15last 12 or 24 months where we have come
- 01:25:18to the conclusion that obviously next to
- 01:25:21a decent profitability as you can see it
- 01:25:24is also a meaningful thing in terms of
- 01:25:26optimizing Capital allocation
- 01:25:31to all of you Patrick I'm sorry if you
- 01:25:34had a follow-up question we we didn't
- 01:25:36hear it if if you want to go in the
- 01:25:39queue again then just dial the the star
- 01:25:41in the nine if there's a follow-up
- 01:25:43question now from Frankfurt to London I
- 01:25:46have a few questions coming out of
- 01:25:47London we start with Jose azumendi from
- 01:25:50JP Morgan
- 01:25:53thank you very much uh and thanks for
- 01:25:55the uh very little presentation a couple
- 01:25:57of questions please
- 01:25:59um can you comment a little bit the uh
- 01:26:01depict the trough margins in in the
- 01:26:03business and I'm trying to understand
- 01:26:04with all the cost actions we've done in
- 01:26:07the last years with everything that's
- 01:26:08coming up in the coming two to three
- 01:26:10years in terms of the reduction of fixed
- 01:26:12costs and uh you know continued
- 01:26:14Improvement of the product what do you
- 01:26:17think Marty's would be if volumes will
- 01:26:19be down if volumes will be down 20 to 30
- 01:26:22percent how do you think about this
- 01:26:24picture trough margin
- 01:26:26um you know uh thesis in the next in the
- 01:26:28next uh in the next cycle and then
- 01:26:30second all I I would love to hear a
- 01:26:33little bit more strategically why is the
- 01:26:35pickup truck uh the pickup segment not
- 01:26:38uh strategically a segment that is in of
- 01:26:41interest for you especially when you
- 01:26:42think about
- 01:26:44you know you you have ultimately the
- 01:26:46Branded technology and the platform so
- 01:26:48what would the segment not be of
- 01:26:49interest for you strategically in in
- 01:26:51North America thank you
- 01:26:54okay Mario on the kind of marching
- 01:26:57downside in in a downturn market
- 01:27:00scenario yeah
- 01:27:01um thanks also for your question
- 01:27:04um I think we focused on the value
- 01:27:07growth not on the volume growth what we
- 01:27:09currently have in our plan and it means
- 01:27:12even if the market goes more from a
- 01:27:15sunny scenario to a cloudy weather
- 01:27:18scenario we are very resilient business
- 01:27:21case yeah because of we have this cost
- 01:27:24efficiency program comprehensive cost
- 01:27:26efficiency program over all levels and
- 01:27:29here we see a very good situation in our
- 01:27:32in our planning currently and therefore
- 01:27:35we also guided you with this 11 to 13 RS
- 01:27:39two weeks ago or four weeks ago
- 01:27:42and we are very convinced that we can
- 01:27:46hold this margin also um for this year
- 01:27:48for sure we also indicated that we will
- 01:27:51stay in the upper end you know but also
- 01:27:53when we have a look forward in the Bev
- 01:27:55world we also said we will keep the
- 01:27:58double digit margin yeah
- 01:28:01maybe it was there it's new to me that
- 01:28:04you love the weather chart so much you
- 01:28:07might have noticed that we took it away
- 01:28:10exactly we are just used to Sun no uh I
- 01:28:15think I mean 2022 in terms of volume was
- 01:28:18not really mean a great year right and
- 01:28:20you you guys I mean did a fantastic job
- 01:28:22and there was more Improvement to come I
- 01:28:24think more resilience to come and you
- 01:28:26can also wear the lower volumes and
- 01:28:29again I mean the proof has been
- 01:28:30demonstrated
- 01:28:32so to your question Jose on pickups if
- 01:28:35you look at the world of pickups I would
- 01:28:37say there are two main markets the one
- 01:28:41that is by far and away the most
- 01:28:44profitable one is the full-size pickup
- 01:28:47Market in the United States dominated by
- 01:28:49traditional players but of course new
- 01:28:51players that are entering in
- 01:28:53to be in that market you would have to
- 01:28:56go all in and in fact we don't have an
- 01:28:59architecture for a full-size American
- 01:29:02style pickup and there I'm not so sure
- 01:29:06because that would then be on more on
- 01:29:08the passenger car side in terms of where
- 01:29:10you would position that from an image
- 01:29:12point of view I'm not so sure that
- 01:29:14Mercedes is the right play for that
- 01:29:16the other pickup that you have in Asian
- 01:29:19markets or you have it in South America
- 01:29:21or you have it in South Africa or a
- 01:29:24little bit in the Craftsman World in
- 01:29:26Europe but not so big is is more what I
- 01:29:28would call
- 01:29:30compact to normal large to Mid
- 01:29:33that's a Cutthroat business it certainly
- 01:29:36doesn't fit to our brand image we tried
- 01:29:38it that was by the way part of the not
- 01:29:41so fantastic Financial results in 2018
- 01:29:44and 2019
- 01:29:46so I think we we gave that a go but we
- 01:29:49quickly realized that that was not
- 01:29:51something that's going to be long-term
- 01:29:53financially successful for us so we cut
- 01:29:56our losses and we stepped out of it and
- 01:29:57we have no plans of coming back in again
- 01:30:00we've also talked briefly about a
- 01:30:02capital allocation and I mean we have a
- 01:30:05lot of ideas what you could do based on
- 01:30:06Vani a but we also have a very clear
- 01:30:08focus and this focus is clearly in our
- 01:30:11home turf and our home turf is medium to
- 01:30:13large lands that works perfectly well
- 01:30:15from commercial up to private and that's
- 01:30:17what this platform is made for so clear
- 01:30:20focus on on those two segments of the
- 01:30:22market
- 01:30:24thanks Jose and we continue with George
- 01:30:28Gallie from Goldman Sachs
- 01:30:32I
- 01:30:37can you hear us
- 01:30:40we heard a high I I can yeah sorry
- 01:30:44um yes just two questions from me um the
- 01:30:47first one is obviously you've seen a
- 01:30:48strong evolution in the ASP and you're
- 01:30:51hoping to grow that further in coming
- 01:30:53years
- 01:30:54can you grow the ASP while also reducing
- 01:30:58the tto for your customers on the
- 01:31:00commercial side at face value these two
- 01:31:03objectives would seem to pull in the
- 01:31:04opposite direction that but perhaps it
- 01:31:07is possible to achieve both and maybe
- 01:31:09you can provide a bit more elaboration
- 01:31:12on that the second question I had was
- 01:31:14really on the luxury and premium Side
- 01:31:17based on observations from London it
- 01:31:20seems that every top hotel and high net
- 01:31:22worth individual now has a v-class in
- 01:31:25their Fleet can you talk about how that
- 01:31:28market is evolving at an industry level
- 01:31:30and what you are seeing by region and
- 01:31:33how big an opportunity could this be for
- 01:31:35Mercedes going forward and related to
- 01:31:38this is it unreasonable to assume that
- 01:31:41the margins on this part of the v-class
- 01:31:43portfolio are comparable to the top end
- 01:31:47luxury on the car side thank you
- 01:31:50but yes I suggest you take the first two
- 01:31:52one and Harold the one on the comparison
- 01:31:55in with regards to March and Van versus
- 01:31:57top end yeah then then let me stay start
- 01:32:00with the ASP as Mario has shown we've
- 01:32:02already increased the ASP
- 01:32:04um but we what what's our focus is
- 01:32:07profitable growth in products in regions
- 01:32:09in Industries and in channels so we
- 01:32:11believe that with the product substance
- 01:32:13plus the services we are offering we can
- 01:32:15increase but what we increase normally
- 01:32:17as well as our residual values because
- 01:32:19what you could see throughout the
- 01:32:21presentation we have the strongest
- 01:32:22residual values so if you calculate the
- 01:32:24overall TCO it's very very healthy still
- 01:32:27so we believe both can go to your
- 01:32:29question hand in hand to the second
- 01:32:32question on the v-class of course that's
- 01:32:35a very nice question because we said we
- 01:32:38want to position the Vani a platform
- 01:32:39more towards the luxury we'll do a first
- 01:32:42step now with the existing v-class we
- 01:32:44gave you that glimpse of how that may
- 01:32:46look like from a design perspective but
- 01:32:48then coming 2026 onward words we see a
- 01:32:51strong growth potential of of the
- 01:32:53v-class in the European markets yes but
- 01:32:56even more in the in China where Ola you
- 01:33:00mentioned that a bit earlier where you
- 01:33:02see plenty plenty of of those Vehicles
- 01:33:04driving around right now because in
- 01:33:07China spaciousness is is the new luxury
- 01:33:10and everyone's heading in this direction
- 01:33:12and um well I said as well we have we
- 01:33:16see a lot of volume oems basically
- 01:33:18demanding luxury pricing and we believe
- 01:33:20that with Vani a we can Define the
- 01:33:23Pinnacle in this segment so big growth
- 01:33:25potential in China where we right now
- 01:33:27only have an eight percent share overall
- 01:33:29but we also see this potential in the
- 01:33:31United States but we haven't launched
- 01:33:33the the v-class today we see a lot of
- 01:33:36potential there as well with this luxury
- 01:33:38position of this vehicle
- 01:33:40so we we are convinced that it will go
- 01:33:43in the right direction when it comes to
- 01:33:44luxury positioning privately
- 01:33:46well George uh thanks for the question
- 01:33:48uh yeah some some internal competition
- 01:33:52is good as well for the modern crown
- 01:33:54right
- 01:33:56um so uh and as you could see you in the
- 01:33:58first quarter these guys try to
- 01:34:00challenge uh Ola and myself on the car
- 01:34:03side pretty much and successfully so by
- 01:34:06the way congrats
- 01:34:08um so we class I think War has always
- 01:34:10been a very healthy margin uh but thanks
- 01:34:13to the pricing action The Continuous
- 01:34:15cost effort Matthias and Mario talked
- 01:34:19about I mean obviously sits at even a
- 01:34:21higher space I mean today
- 01:34:23uh and I think I mean with the potential
- 01:34:26to develop as Matias just pointed out I
- 01:34:28mean the product features I mean
- 01:34:29probably there's some more juice to get
- 01:34:32out of it in the future in particular
- 01:34:34than in the context of the Next
- 01:34:37Generation and uh and the updates to
- 01:34:39come here
- 01:34:41uh so yeah I would conclude by Maybe by
- 01:34:44saying uh it belongs to the entry side
- 01:34:48or it has an entry ticket into the
- 01:34:50top-end margin territory of the cars but
- 01:34:54we keep the capital competition up so
- 01:34:56there are still some in the top end of
- 01:34:58cars which sit above obviously
- 01:35:01great great to have internal competition
- 01:35:04and the next gentleman in line is hot
- 01:35:07Schneider from Bank of America
- 01:35:10yeah
- 01:35:12thanks for taking also my questions
- 01:35:15um I'm not sure if I missed it during
- 01:35:16the presentation so therefore I'm asking
- 01:35:19um but sure if you mentioned anything
- 01:35:21about volume grows when I look at your
- 01:35:23current level of unit sales then we are
- 01:35:26still substantially below the level of
- 01:35:282019 so the first question that I would
- 01:35:30have is when you expect
- 01:35:32to return to this 2019 sales level I
- 01:35:36could imagine the downtrend was also
- 01:35:38related just to kind of shortage and do
- 01:35:41I read basically also then the capacity
- 01:35:44Edition right in the way that you expect
- 01:35:46long term something like five percent
- 01:35:48annual volume grows that's number one
- 01:35:52number two is again just confirmation of
- 01:35:56the statements that were made on
- 01:35:58profitability just that I got it right
- 01:35:59so you said that you want to maintain
- 01:36:02the current level of margins 11 to 13
- 01:36:05despite the big step up in Investments
- 01:36:07and then after the margin comes down to
- 01:36:1010 can you maybe explain again the past
- 01:36:12probability that that you have described
- 01:36:14thank you
- 01:36:17but yes volume cross let's start with
- 01:36:20the first one yeah volume growth
- 01:36:22um I think you mentioned it um some
- 01:36:23minutes ago we clearly prefer value
- 01:36:26growth over volume growth so right now
- 01:36:28we are operating in a very very healthy
- 01:36:30overall volume situation although the
- 01:36:33volume is currently split between two
- 01:36:34architectures so that's going to change
- 01:36:36as I explained earlier and so it's not
- 01:36:39that we want to rule out uh growth not
- 01:36:41at all our strategy is clearly towards
- 01:36:43profitable growth but we only want to
- 01:36:45grow where we can do it in a profitable
- 01:36:46way and we just touch the topic of of
- 01:36:49the v-class so the the 20 of our overall
- 01:36:51portfolio which are privately positioned
- 01:36:53where we will make make a big step with
- 01:36:56this product then fully electric to to
- 01:36:58the US and to China where we of course
- 01:37:00see corresponding volume growth but we
- 01:37:02also see profitable growth on the
- 01:37:05commercial side for example when it
- 01:37:06comes to the camper business where we
- 01:37:09have a good good stronghold right now
- 01:37:11but not good enough we could improve
- 01:37:13there as well so also on the commercial
- 01:37:15side there is a lot of um room where we
- 01:37:18can grow but profitably grow so
- 01:37:21I would say that we will explain how
- 01:37:25that works and to your question when we
- 01:37:27will see the the volume level back again
- 01:37:30don't want to make any forecasts now but
- 01:37:32at least if you look at the first three
- 01:37:34months of this year that was a best ever
- 01:37:36q1 so I think we are good in shape
- 01:37:41and uh Mario there was a question on the
- 01:37:44margins and the path to profitability
- 01:37:46yes it was um thanks also the desk for
- 01:37:49this question
- 01:37:51um the transition of our margin uh
- 01:37:53coming from this year as we
- 01:37:56um explained already we had guided and
- 01:38:00indicated for this year 2020's readers
- 01:38:02new guidance from 11 to 13 percent
- 01:38:05coming and have a look now when the the
- 01:38:08Bev share is growing up up to 20 percent
- 01:38:11then for sure we see lower margins but
- 01:38:14this will be compensated by the fixed
- 01:38:16cost on the one hand but also we see
- 01:38:19this just from Matthias also mentioned
- 01:38:21slightly increase of the volume by year
- 01:38:24by year it's only a slightly increase
- 01:38:25because we focus really on the value on
- 01:38:27growth value growth and in addition we
- 01:38:30see it is a really strong industrial
- 01:38:32performance this means all the until mid
- 01:38:34of decade we will see us in still in the
- 01:38:37range of our guidance there and have a
- 01:38:40look until end of the decade when the
- 01:38:42path share will increase up to more than
- 01:38:4550 percent and for sure we have then the
- 01:38:48the way on the margin coming from the
- 01:38:50depreciation for the investment what we
- 01:38:52do for the Vanier project for the new
- 01:38:55plant in Poland for the MBS and so on
- 01:38:57but even here we see a double digit and
- 01:39:01also mentioned in my presentation
- 01:39:03perhaps a little bit closer to 10
- 01:39:05percent
- 01:39:06but uh just follow up on a quick
- 01:39:09follow-up on that
- 01:39:10um when uh then you show this one
- 01:39:13billion Euro capex for Ev you say cat
- 01:39:16packs and r d investment could you maybe
- 01:39:18provide a split because I think this one
- 01:39:20billion also then includes a capex for
- 01:39:22the plant in Poland is that correct
- 01:39:25yes that's correct it's including the
- 01:39:27investment also for Poland that means
- 01:39:29overall the investment includes the
- 01:39:31investment for the new architecture when
- 01:39:33the AI texture structure and new plan in
- 01:39:37Poland and where and as well also the
- 01:39:39investment in the new software and the
- 01:39:41mbos
- 01:39:43and again if I can come back to my point
- 01:39:46before that's it but you need to have
- 01:39:47the scale of the commercial and the
- 01:39:50private use together
- 01:39:51otherwise that wouldn't fly and would
- 01:39:54not generate the double-digit margins
- 01:39:56also in an electric area
- 01:40:01comes from capex PPE right towards 25
- 01:40:04because of this plant went up
- 01:40:09it's not just the plant it's plant and r
- 01:40:11d but we haven't broken it out
- 01:40:13separately yeah that's right
- 01:40:17the chaos thank you and we continue with
- 01:40:21Daniel roska from Bernstein
- 01:40:24hi It's Sammy Martin uh thanks for the
- 01:40:27insight and for the presentation could
- 01:40:28we dive a little bit into the Top Line
- 01:40:31Ambitions as it relates to electric
- 01:40:32electrification and one is kind of how
- 01:40:35do you see the bvs in relation to the
- 01:40:37growth do you expect the bvs here to be
- 01:40:40growth enhancing giving you access to
- 01:40:42new customer segments or our electric
- 01:40:44bands rather replacing orders that would
- 01:40:47have been a combustion engine otherwise
- 01:40:49and then secondly as you think about
- 01:40:51continued at expectation you know
- 01:40:53towards the end of the decade and Beyond
- 01:40:55do you think the PV pricing premium will
- 01:40:58develop differently from Cars given the
- 01:41:01TCO considerations in the commercial
- 01:41:03business
- 01:41:04and also won't there be kind of a
- 01:41:06headwind to the services and parts
- 01:41:08revenues you highlighted today thanks
- 01:41:12Matthias I suggest you take over yep so
- 01:41:16um as indicated in the presentation we
- 01:41:18indeed believe the overall ramp up of
- 01:41:20the battery electric vehicles will be
- 01:41:21slightly slower than on the passenger
- 01:41:23car side
- 01:41:25um 20 up to 20 in 2026
- 01:41:28um and then uh above 50 in 2030
- 01:41:32um let me explain why we are operating
- 01:41:34in very very different industries from
- 01:41:37ambulances to last mile delivery to the
- 01:41:41Craftsman at home so finally all of
- 01:41:44those Industries will have a completely
- 01:41:45different pace in electrification big
- 01:41:48feed operators of Last Mile companies of
- 01:41:50course have their own sustainability
- 01:41:52Ambitions in in-house and push strongly
- 01:41:56towards electrification there are other
- 01:41:57segments where the ramp up will be much
- 01:41:59slower it's especially the the business
- 01:42:02of the the the electricians for example
- 01:42:06having one or two two Vans he may decide
- 01:42:08much later than one of those Fleet
- 01:42:10operators I just mentioned so the speed
- 01:42:12in general world will be will be slower
- 01:42:15and to your question will it only
- 01:42:16replace or will it basically also
- 01:42:18attract new customers in the commercial
- 01:42:21field we believe that it will in most of
- 01:42:24the cases replace existing customers
- 01:42:27because they are so use case specific
- 01:42:29and those needing a van for doing their
- 01:42:31business today will also need it in a
- 01:42:34similar way tomorrow when it comes to
- 01:42:37the to the premium I think the premium
- 01:42:40is not only driven by the product but
- 01:42:41it's driven by the product Hardware
- 01:42:44software the TCO and finally also other
- 01:42:48services we offer around so we believe
- 01:42:51that we can we can keep keep the
- 01:42:54corresponding price premium because we
- 01:42:57position our vehicles in the upper upper
- 01:42:59segment of the markets so we believe
- 01:43:01that that will also assure us a
- 01:43:04corresponding
- 01:43:05corresponding
- 01:43:07profitability in the future
- 01:43:14so what we do of course I mean the
- 01:43:16service and parts Business Place a major
- 01:43:18role um today so it will in the future
- 01:43:21because I just explained that the
- 01:43:22overall ramp up of the battery electric
- 01:43:24vehicles will be slower so the headwinds
- 01:43:27you mentioned will be there but in a
- 01:43:30much damped much more damped way because
- 01:43:33the overall carpool in the market is
- 01:43:35will still for the for the next 10 years
- 01:43:37to come we highly dominated by the
- 01:43:40vehicles with a combustion engine and in
- 01:43:43addition to that we also work on
- 01:43:44additional profit streams I think Marie
- 01:43:47explained it nicely what we are offering
- 01:43:49in the world of Digital Services Etc
- 01:43:51which will also create profit streams
- 01:43:53which we don't have to that extent today
- 01:43:57okay thank you Daniel for your questions
- 01:43:59and we continue with Henning costsman
- 01:44:02from Barclays
- 01:44:04yeah thanks Jeff Melissa for taking my
- 01:44:07question um if you don't mind um I'd
- 01:44:09like to take it a slightly different
- 01:44:11angle at the profitability again I'm I'm
- 01:44:13struggling to reconcile
- 01:44:16um why the margin would would drop
- 01:44:18closer to 10 Again by by the end of the
- 01:44:21decade um I appreciate you you perhaps
- 01:44:24in the in the q1 you didn't have the r d
- 01:44:26and also not the BV dilution that you're
- 01:44:29expecting more more mature long term but
- 01:44:32um if I take as a proxy for example the
- 01:44:3450 bit dilution uh for um higher the V
- 01:44:38sales that you're guiding in the car
- 01:44:39business
- 01:44:40um and even considering the r d you're
- 01:44:42talking about this 20 fixed cost savings
- 01:44:44variable cost savings complexity
- 01:44:46reduction further ASP growth uh benefit
- 01:44:49from direct sales
- 01:44:51um I'm trying to get a feeling I are you
- 01:44:53just being really conservative or
- 01:44:56um yeah perhaps give us a bit of color
- 01:44:59what we still might be missing
- 01:45:02um in in terms of this margin
- 01:45:03normalization uh in the midterm and um
- 01:45:08also coming back to the
- 01:45:11positioning of the Vans business
- 01:45:14um in the overall Mercedes-Benz group
- 01:45:18um I appreciate what you say on uh
- 01:45:20productivity and efficiencies and
- 01:45:23economies of scale
- 01:45:24um maybe we can talk about the consumer
- 01:45:26side of things a little bit I think if I
- 01:45:28understood you correctly you said at one
- 01:45:30point the event customers even the
- 01:45:33commercial Vans customers will also also
- 01:45:35have access to the proprietary charging
- 01:45:37Solutions can you give us a bit of
- 01:45:39comfort that that won't compromise for
- 01:45:41example the Maybach customers experience
- 01:45:45if they have to share the proprietary
- 01:45:47branded charging whether service and
- 01:45:50crafts commercial events customer how do
- 01:45:53you how do you perceive that
- 01:45:57Mario the first one profitability to
- 01:46:00watch the 10 yeah thanks um heading
- 01:46:03um yes the 10 is mainly driven by the
- 01:46:06way of the depreciation of our
- 01:46:07investment would we have and therefore
- 01:46:10middle decade here we will have this
- 01:46:13with the start and ramp up of the benie
- 01:46:15product and with a new plan in Poland
- 01:46:17here we will see and have the impact in
- 01:46:20the margin out of the depreciation of
- 01:46:22the investment we have to do
- 01:46:24let's not forget which is true for the
- 01:46:27whole Auto industry that the variable
- 01:46:30cost up for electrification for cars or
- 01:46:32vans
- 01:46:33is a burden and is ahead wind and we
- 01:46:36think it's prudent to not assume neither
- 01:46:39for cars nor for vans that you can pass
- 01:46:42that 100 on to the customer so there is
- 01:46:45a structural effect from that that we
- 01:46:47try to combat with all the different
- 01:46:49measures that Mario mentioned
- 01:46:52thanks
- 01:46:53on the question uh
- 01:46:57uh whether am I about customer would uh
- 01:47:00would have an issue if at the charging
- 01:47:02point he would see
- 01:47:04um yeah more commercial than customers
- 01:47:07who wants to take it Matthias
- 01:47:09yeah yes I mean uh based from a
- 01:47:13technology perspective I explained that
- 01:47:15earlier uh of course we have the same
- 01:47:18technology so we have made sure that
- 01:47:20from a technological perspective that's
- 01:47:22feasible of course we will set it up in
- 01:47:26a way that it's not disturbing any kind
- 01:47:28of luxury customers parking right next
- 01:47:31to a sprinter but let's also be quite
- 01:47:34clear talking about the European market
- 01:47:36now
- 01:47:37um our brand of Mercedes-Benz is built
- 01:47:40on trust and that has been built up over
- 01:47:42the last basically over the last century
- 01:47:44and it has been built up by cars by Vans
- 01:47:47and by trucks so this company has always
- 01:47:50been known for offering luxury Passenger
- 01:47:53cars but also for example premium
- 01:47:55commercial vans so at least in Europe
- 01:47:57it's not a big surprise that there are
- 01:47:59also vans in the market with a with a
- 01:48:01star on the hood and it has never been a
- 01:48:05a problem because that's how this Market
- 01:48:08has built up the trust over the last 100
- 01:48:10years so I think we find a good way to
- 01:48:13separate what you just mentioned
- 01:48:15in addition to that you have to look at
- 01:48:18the diverse customers that you have on
- 01:48:20the van side if you talk about the ones
- 01:48:22that theoretically could clog your
- 01:48:24charging system those are more the fleet
- 01:48:26operators that maybe do Last Mile but
- 01:48:28they don't go and charge where the
- 01:48:30buyback customer goes in charge they
- 01:48:32will do Depot charging so our team that
- 01:48:34is in in Harold's area that work on this
- 01:48:37they're looking at the whole Spectrum so
- 01:48:40we will work with those commercial
- 01:48:41customers to give them Depot Solutions
- 01:48:44and quite often they will charge those
- 01:48:46overnight and they won't need to charge
- 01:48:49during the day because they're stopping
- 01:48:51delivering going a little bit stopping
- 01:48:53and so on and so forth so
- 01:48:55we're not too worried about it
- 01:48:58thanks
- 01:49:01Matthias and thanks Henning for your
- 01:49:03question we have time for a last one
- 01:49:07um and the next gentleman is Stephen
- 01:49:09Reitman from associated general
- 01:49:22um but again I'd like to ask about the
- 01:49:24v-class
- 01:49:26um it's obviously been very impressive
- 01:49:28success story
- 01:49:30um and I would guess probably looking at
- 01:49:33the vehicles is probably one of your
- 01:49:34most expensive four-cylinder Vehicles
- 01:49:36you actually sell across the Mercedes
- 01:49:38total group so my question really is is
- 01:49:41has that been a limitation in terms of
- 01:49:43how you've been able to develop the V
- 01:49:44class
- 01:49:46um and so with electric drive train
- 01:49:47could we really see performance versions
- 01:49:49which really take your 80 asps on that
- 01:49:52vehicle line way higher and gives a new
- 01:49:54opportunities of a sort of performance
- 01:49:56Vans thank you good idea I I love to
- 01:50:00hear this one
- 01:50:03absolutely right so today and it is
- 01:50:06based on on a different platform and
- 01:50:08that was exactly something we plan to do
- 01:50:10differently in the future going forward
- 01:50:12we said we want to clearly position this
- 01:50:14v-class in the luxury segment we want to
- 01:50:17make sure that it has all the latest and
- 01:50:18greatest Technologies of a passenger car
- 01:50:21we already made a good step now with the
- 01:50:23existing one but we can go a much wider
- 01:50:25step now with the Vani a architecture
- 01:50:27because we can clearly also from a
- 01:50:29design perspective differentiate now
- 01:50:31commercial vehicles and the private
- 01:50:34v-class so it will be exactly the same
- 01:50:36platform will be the same architecture
- 01:50:38they will be based on but it will have a
- 01:50:40proprietary
- 01:50:42design and fully cover all the luxury
- 01:50:46features uh passenger car will will
- 01:50:48cover as well that includes what you may
- 01:50:51uh also relate to includes uh
- 01:50:54correspondingly a high increase in in
- 01:50:56performance
- 01:50:57four wheel drive version will at least
- 01:51:02combat the AMG GT at the red light we
- 01:51:06shall see
- 01:51:09Harold sometimes has a smile on his face
- 01:51:11so this time he also had a smile on your
- 01:51:13face yeah I like that Stephen thanks for
- 01:51:15the idea of having an AMG version of the
- 01:51:17v-class I think we'll we'll fuel the
- 01:51:21internal competition further great
- 01:51:25okay thank you very much ladies and
- 01:51:27gentlemen thanks a lot for your
- 01:51:29questions for being with us today
- 01:51:31in addition many thanks to all of you
- 01:51:34here for the presentations and for
- 01:51:37answering the related questions after
- 01:51:39the event our team at investor relations
- 01:51:41remains at your disposal as always to
- 01:51:44answer any further questions you may
- 01:51:46have and now to all of you wherever you
- 01:51:48are have a great morning great afternoon
- 01:51:50or a great evening and we look forward
- 01:51:52to talk to you soon thanks and goodbye
- 01:51:58[Music]
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