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hi friends I'm Ash I'm a social
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scientist and sometimes I make videos
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about sociological topics and sometimes
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I make Vlogs today we are talking about
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the consequences of AI artificial
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intelligence in everyday life from a
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sociological lens so let's get into the
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video and yes I am wearing the same
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outfit from either the past video or the
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next video because I am trying to batch
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content a bit better especially because
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we're going to New Zealand for a couple
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of weeks in November and I just want to
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get a bit more into the groove of making
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content and try and do better and with
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that being said I am also trying to get
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to 1,000 subscribers before the end of
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the year that is one of my 2024 goals so
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if you enjoy my content I would love it
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if you subscribe to the channel anyway
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as always I've written a blog post about
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this and I'm just all about repurposing
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content right now so uh I'll link the
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blog post down below so you can read
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that as well if you like I'm not like
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perfect always looking at the camera I
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am practicing and getting better and
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getting more confident so thank you to
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those who are supporting me on this
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journey but yeah uh let's talk about the
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consequences of AI in everyday life but
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first what is AI so according to
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Wikipedia AI in its broadest sense is
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intelligent exhibited by machines
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particularly computer systems it is is a
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field of research and computer science
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that develops and studies methods and
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software that enable machines to
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perceive their environment and uses
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learning and intelligence to take
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actions that maximize their chances of
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achieving defined goals and if there's
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an updated definition in Wikipedia I'll
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put it on the screen here for you but
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let's break it down for us like
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simple-minded folk because AI obviously
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isn't my area of expertise but uh one of
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the things that I want to do in life or
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before I turn 30 which is very soon um
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is learn a lot more about AI I'm just
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kind of curious so IBM describes AI as
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technology that enables computers and
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machines to simulate human intelligence
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and problem solving capability so to me
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that means AI is a type of computer
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software that is kind of replicating
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what we do as humans so we don't have to
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think as much um and I keep seeing lot
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of memes about people wanting AI to do
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their mundane task like the dishes and
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washing and whatnot uh so they can write
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and make art but what AI is doing is
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doing their writing and making art not
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very good art um it's a bit of like
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plagiarism basically so some examples of
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AI that we have in everyday life and
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we've had for a while are chat bots so
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chat G GPT um digital assistant so Siri
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Okay Google I don't want to go too much
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into detail about what these are because
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obviously most of us that's common
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knowledge navigation so Google Maps
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Apple MC Apple Mac Apple Maps um use AI
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to direct it or direct where we're going
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never really thought about maps's AI
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until now which is interesting and
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according to
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mdpi uh navigation is a science and
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technology of accurately determining the
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position and velocity of an Airborne
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land or marine vehicle relative to a
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known reference wherein the planning and
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execution of the Maneuvers necessary to
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move between desired locations are
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analyzed smart artical robotics that's a
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example of AI like making
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robots some examples of that uh before I
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talk about the examples is that I think
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Robotics and AI are very two different
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dis
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disciplines um that's not to say they
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don't overlap but um robotics is a
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branch of Engineering in computer
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science where people build machines like
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little robots who can operate without
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human intervention or will not too much
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and the reason these robots are built is
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so that they can carry out the tasks
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that humans would get fatigued by and
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obviously I've already defined AI so I
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won't bore you with that AI in robotics
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is currently a minority but there are
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some examples so uh the household
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product Amazon's astrobot I'll put in
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like pictures or links uh so you know
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what I'm talking about so robots and
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Manufacturing and there's even robots in
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healthcare uh one robot is known as or
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not one robot but there's robots known
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as Waldo surgeons and they help with
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surgery and the name is actually
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inspired from a Sci-Fi short story
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called Waldo from Robert a heinan who
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was is a very uh famous uh sci-fi writer
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or author um I don't know if he is still
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alive so let's have a look no he's he's
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definitely not alive anymore born in
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1907 and died in 1988 but yeah very very
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very good Sci-Fi writer if you like
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sci-fi I recommend checking him out
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anyway Healthcare uh facial recognition
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autonomous vehicles like a self-driving
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car and even search engines so those are
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the examples of like AI in everyday life
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now that we have a bit more context to
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what AI is let's take a bit of a deeper
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dive into the consequences or
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implications or whatever you want to
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call it of AI in everyday life from a
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sociological lens and I feel like I have
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to apologize because sometimes I talk
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with my hands and sometimes I don't and
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yeah I think my personality is just a
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little bit all over the place a little
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bit rustic and a little bit awkward and
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a little bit
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anxious okay the
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first consequence or implication I don't
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know what to say implication maybe
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implication is better so labor markets
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and employment and I feel like this has
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both pros and cons about it so AI could
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increase labor productivity by
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automating mundane and routine tasks
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which frees up time for work workers to
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develop other skills and this could in
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turn increase the value of the workers
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but it could also decrease employment
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opportunities so that's like the pro and
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the con there and what kind of jobs will
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AI create so according to the world
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economic Forum some jobs that could be
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created by AI are AI trainers so people
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who develop AI explainers people who
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help explain what AI is to the general
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public and sustainers people who use Ai
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and make sure to continue using it in
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the best ways possible and a little side
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note here this article also talks about
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creative destruction and that makes my
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sociological brain very happy um because
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they are exactly right AI is literally
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creative um destruction and we could
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have a whole discussion on that so what
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about the jobs that a AI might destroy
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or replace so according to maranne 2024
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roles that require repetitive tasks like
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data entry legal admin and mathematical
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careers may be replaced with AI or
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enhanced depending on how you look at it
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and Healthcare may be impacted as well
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as we already saw with Waldo
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surgeons and and with such Innovation it
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means that new skill skill requirements
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will need to be met so are we going to
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lose more or learn more I don't have a
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specific subsection for AI in healthcare
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but I do want to say a few things here
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if you don't mind so according to shahan
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2021 there are many applications of AI
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in healthcare such as AI for drug
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Discovery meaning that AI has helped
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phac pharmaceutical companies Fast Track
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their drug Discovery process so fisa I
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don't know how is that how you say it
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fisa is using machine learning to help
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discover Immunology treatments get
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vaccinated everyone uh AI is being used
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in clinical trials to help automate and
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speed up the process and AI is being
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used for patient care to analyze
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people's quality of life so I feel like
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it's doing some good things in
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healthcare moving on to social
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relationships and
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interactions and I am getting distracted
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because I feel like I haven't set the
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camera up where I usually do or the
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lighting's just a bit off cuz it's
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darker usually I film early in the day
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but it's like because we had
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the garden Has Come Today all there has
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been is like noises of mowing lawns and
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I just haven't been able to like film
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while that's going on because it's
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frustrating me and like it's just
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annoying right and I feel like the mic
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would pick up on a little bit anyway
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social relationships and
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interactions so I personally feel like
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AI is going to influence our social
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relationships and interactions so for
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example we already see the use of
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filters in social media apps such as uh
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Snapchat and Instagram I am sure there
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are others but I can't think of them
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right now and I use filters sometimes
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not usually to enhance my face but
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sometimes I like to play with the silly
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ones on Snapchat but a lot of filters
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are about changing the way we look often
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to enhance our beauty or shape our face
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to fit with what's trending at the time
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so there's a whole debate there but I do
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want to say as I said before there are a
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range of like really silly or stupid
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filters that like make us look ugly or
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not our best selves and I think that's
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important to point out because it's not
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no one ever talks about that they only
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ever talk about the beauty enhancing
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side of things and I feel like there are
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always multiple sides to things I
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personally think that people do actually
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just talk about negative things when it
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comes to social media like like where
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are the people talking about the
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positive things about social media
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because there are both talking about
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social media a lot of platforms have
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integrated AI into their own algorithms
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even my blog um hosting site uses AI
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inside it to help make the users have a
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better experience um social media
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platforms use AI to enable personalized
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content recommendations real time
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content analysis and automated content
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generation and with this comes
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enhancement for the user experience on
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social media it could also lead lead it
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could also lead to the spread of
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misinformation filter Bubbles and Echo
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Chambers and this was written a while
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ago but since then the AI on like
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Instagram and Facebook is really
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annoying like like I'm just trying to
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search for someone so I can message them
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and then it's like telling me this whole
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story about horses or whatever uh yeah
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it's and I find it funny how now
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Facebook has AI that is just
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like summarizing a com um a comment
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section of a post anyway AI is also seen
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in things like customer relations where
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companies will use AI similar to the way
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they would use a customer service agent
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and by doing this it saves their money
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but also helps with time and location
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barriers is so it doesn't matter what
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time a person is calling or um chatting
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with the company the AIA agent can help
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them because they don't have a legal
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right to go home at a certain time it
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also means that companies can
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unfortunately be located in cheaper
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areas uh which might lead to more
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exploitation if they do employ AI agents
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and consider people it mean it might
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mean that such companies could generate
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higher Revenue yay capitalism that
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sarcasm um and turnovers each year uh
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whether or not the user experience is as
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good as talking to a human is a
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different story personally I don't like
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talking on the phone at all but I've
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also struggled with chat Bots too
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because sometimes they just have no idea
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what you're talking about so I feel like
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I'm on the fence but that might just be
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because I'm a bit of an introvert and if
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you're like me you probably watched a
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lot of sci-fi or read a lot of sci-fi
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content and I love it but it does scare
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me to some degree especially when it
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does come to things like robots and I've
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talked about this in previous videos
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Westworld such a good show uh but it did
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scare me a lot and I really feel like we
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got ripped off with not another season
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because I just wanted more of that but
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apparently it had like it just cost too
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much money to make and they weren't
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making any money but yeah it was really
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good anyway we I'm going off topic a lot
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a little bit um but the reason I brought
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up sci-fi is because it makes me think
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of AI and companionship can AI really
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replace human companionship personally I
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don't think so I don't think there's a
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very extra special feeling when you
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create a connection with an AI like when
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you create a connection with a human
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it's very like special whether it's a
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friendship a relationship or like lover
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or whatever those connections are very
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like special to me and this could just
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be my opinion but I don't think I could
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have that with a robot but yeah that
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reminds me there is the movie Her which
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is very interesting very long too and in
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saying this it's not to say that some
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people won't be able to have that
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connection or like some people won't be
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affected because there definitely will
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be people affected by AI companionship
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tools I wrote here that I personally
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think some people may become addicted to
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them which is terrifying to think think
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about so if we replace human interaction
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with AI we are likely to get less
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equality and less
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satisfaction it's not just the same it's
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not no it's just not the same quantifi
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2024 suggest that and this is a quote
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that human to human communication is
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vital to humanity social life and it
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should be nurtured and enhanced in any
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way possible and that data and
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artificial intelligent provide Prov a
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powerful opportunity enhance personal
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human-to-human interaction and have more
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winning conversation and they also go on
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to say that the human fear of AI is
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based on the concept that a AI will make
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humans obsolete which definitely won't
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be the case like that won't happen but I
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do understand where the fear comes from
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well this is going to be a long video
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long to edit but moving on now to
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surveillance surveillance and privacy is
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AI the new eyes of surveillance well one
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would assume so considering the way it
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can collect interpret and analyze data
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and do so at rapid speeds with this
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comes concerns of safety privacy and
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data collection remember Cambridge
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analytica thanks Zuckerberg according to
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F 2024 in a Forbes article it's widely
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understood that AI tools allow people to
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create content texts images videos and
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much more can be quickly created with AI
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but these tools can also be used to
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track and profile individuals AI allows
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for more detailed profiling and tracking
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of individuals activities movements and
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behaviors than was ever possible before
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AI based surveillance technology can for
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instance be used for marketing purposes
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and targeted advertising and to me this
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quote is very very scary as the use of
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AI in such a way can lead to invasion of
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privacy and it may make people feel very
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uncomfortable and uneasy just think
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about how many cameras you walk past on
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a daily basis or how many things are
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actually tracking at every move are our
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phones listening to us I wouldn't go to
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say as far as our phones have a bugs
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have a bug in it but the way algorithms
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and things like that work is on
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prediction uh they know what we want
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before we know we want it if that makes
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sense but what is our data being used
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for facial recognition technology is
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widely used in public spaces like train
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stations and airports probably a lot of
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other spaces too and I remember watching
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a gruin episode which is a uh Australian
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panel show hosted by comedian Will
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Anderson and um there's a couple of
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advertising experts I can't remember
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their names and then they get new ones
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every week and they analyze Australian
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ads and say whether they think it's
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going to work and basically they do a
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sociological and analysis of the ads and
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it's really good and one episode it's
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quite old now but said that there were
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uh shopping centers in Australia that
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were uh tracking your like movement and
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obviously there's cameras and shopping
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centers for safety but apparently they
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were trying
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to work out what your mood was so that
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they could like put
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ads in like areas close to you and so
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you'd go shop at that place yeah that
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kind of freaked me out like why do they
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need to know your mood anyway and facial
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recognition technology being used in
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such spaces leads to a lot of ethical
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concerns about the constant monitoring
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of people are we in a real life
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1984 is the show Person of Interest
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going to become a reality you tell me
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okay the next implication uh we're going
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to talk about or factor sociological
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factor is ethics ethics is an
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interesting topic
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I don't really know how people can
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decide what's ethical or not like you
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have a gut feeling but there are so many
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experiments from the past especially if
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you've done psychology or looked into
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that uh where just things are so
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unethical and you're just like how did
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that happen how did they allow that to
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happen and I know there are ethics
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committees and they decide what you can
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do and what you can't do but I feel like
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it's just so interesting how far we've
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come like what the if was the CIA doing
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with MK Ultra like how did they get away
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with that that was like literal
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brainwashing so they took a substance it
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must have been LSD and um drugged people
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without their knowledge and then they
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wanted to see if they could like control
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them it's that's another Topic in
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itself is AI ready to make UNS super
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unsupervised decisions like moral decis
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decision making so simply put no have
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you seen some of the images that it
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generates like people have like seven
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fingers however it can help with
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decision making in general we want AI to
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enhance Our Lives not to take over and
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make humans obsolete according to
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mendrick and T I don't know if I'm
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pronouncing that right 2022 AI makes the
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right decisions for the most part what a
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might struggle with is specific moral
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decision making they go on to discuss
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the trolley problem when someone has to
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make a decision to sacrifice one person
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to save a larger number of people will
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AI be able to make a split second
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decision will it make the right one
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what's even scarier is the idea that if
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AI can answer the TR trolley problem
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it's able to think independently would
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AI make the same ethical and moral
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decisions that us people would is there
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AI era like there is human era so the
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trolley problem is kind of like uh how
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do I explain it so it's a thought
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experiment in ethics and psychology uh
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involving ethical dilemmas of whether to
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sacrifice one person or save uh millions
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of people so you would be like if this
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person uh passes away then all these
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people are saved if this person is saved
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millions of people are going going to
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pass away so logically most people would
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go with one person passing away rather
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than Millions anyway back to what I was
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talking about would AI be able to have
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empathy for others or even sympathy I
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know these are just more questions than
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answers but I feel like right now we
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still don't really know where AI stands
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like it's kind of like still
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developing and there's also the issue of
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bias and fearness that comes up for
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example the idea of AI as a recruitment
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tool
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let's look at this example from Amazon
00:21:31
where they used AI where they used an AI
00:21:33
based tool to essentially out recruit
00:21:35
other big tech companies you might be
00:21:38
shocked to learn what actually happened
00:21:40
the recruitment tool did not like women
00:21:43
and yes as a feminist and a woman myself
00:21:46
this is a big big problem the data that
00:21:49
this AO tool used was tainted because it
00:21:51
was only really looking at men it was
00:21:53
designed to vet applications by
00:21:55
observing patterns and resumés submitted
00:21:57
to the company over a 10year period and
00:22:00
most of these came from men a reflection
00:22:03
of male dominance across the tech
00:22:05
industry uh and you can unpack that a
00:22:08
bit because a lot of the time women
00:22:10
won't apply for jobs because they don't
00:22:12
think they're qualified for enough and
00:22:15
there have been studies done on like men
00:22:17
applying for jobs that they're
00:22:20
definitely not qualified for and they
00:22:22
get them so yeah women should just be
00:22:24
applying for more jobs is the takeaway
00:22:27
from that so this AI tool taught itself
00:22:30
that men were preferable to hire as
00:22:33
Amazon were unable to make the problem G
00:22:36
gender neutral the AI tool development
00:22:39
was scrapped and I feel like if AI was
00:22:43
able to teach itself this we have to
00:22:45
talk about H demonic masculinity so this
00:22:49
is the practice which reinforces male
00:22:50
dominance in society so how do we get
00:22:53
away from that if AI is just going to
00:22:56
have gender biases why is it that men
00:23:00
are still in charge aren't countries
00:23:03
with a woman as their leader better off
00:23:06
as a hole well that's just my opinion
00:23:09
it'll be very interesting to see what
00:23:12
happens in the November election in
00:23:15
America I'm very interested and lastly
00:23:18
what about accountability if AI does the
00:23:21
wrong thing who takes accountability for
00:23:23
that will AI be able to apologize or
00:23:26
Rectify a mistake we just don't know
00:23:29
next we're going to talk about economic
00:23:31
inequality so I feel like something that
00:23:33
always has to be discussed in sociology
00:23:35
is economics if you've ever taken a
00:23:38
first year sociology course you'll know
00:23:40
all about the social political cultural
00:23:42
and economic factors all of those uh
00:23:45
they all work together and can play an
00:23:47
important role in impacting something
00:23:50
and often each factor is correlated to
00:23:52
each other so what about Ai and economic
00:23:55
inquality inequality well we all know
00:23:58
that we live in this crazy capitalist
00:24:01
world where the rich get richer and the
00:24:02
poor get poorer thank you Carl Marx but
00:24:05
there's this qu question that's always
00:24:07
stuck with me from my University days
00:24:09
and one of my supervisors always used to
00:24:11
say it but who has access and in
00:24:15
hindsight this is a really important
00:24:17
question who has access to the
00:24:19
technology of AI well firstly we need an
00:24:22
internet connection because not everyone
00:24:24
has that we need to know how to use a
00:24:26
computer and we need to be chicksy
00:24:29
enough to be able to use a tool like
00:24:32
chat
00:24:33
GPT and those with access might lose out
00:24:37
and with that all that being said I also
00:24:39
think AI will allow those who may have
00:24:42
not had access before to education
00:24:46
finally get access to education we also
00:24:49
might see the rise of personalized
00:24:50
learning so learning tailored to the way
00:24:53
we want to learn or how we might learn
00:24:55
best there is the idea that with the
00:24:57
rise of AI
00:24:59
income inequality will worsen I don't
00:25:01
have a better way of paraphrasing this
00:25:03
but this is from Bell and coric 20123
00:25:07
and as a quote we argue that this poses
00:25:10
a grave threat to democracy that is
00:25:13
separate from more Trad traditional AI
00:25:16
risks to Democrat to democracy such as
00:25:19
deep fakes and
00:25:21
misinformation High inequality corrodes
00:25:24
Democratic institutions through
00:25:25
increased Eli influence corruption popul
00:25:28
ISM and greater public discontent at the
00:25:31
same time weaken democracy loses power
00:25:34
to reign in inequality through
00:25:36
Progressive policies this may create a
00:25:39
vicious feedback loop of eroding
00:25:41
democracy and Rising inequality which
00:25:43
may accelerate rapidly following an
00:25:45
economic shock like large scale
00:25:47
displacement of workers by AI the result
00:25:50
could be a new society-wide equilibrium
00:25:53
with starkly increased income
00:25:54
disparities and a weakened voice for
00:25:56
ordinary citizens
00:25:59
that was a mouthful um and if this does
00:26:02
come into play wealth distribution will
00:26:04
be impacted and we will see a rise in
00:26:07
economic
00:26:08
inequality and to minimize the
00:26:10
likelihood of this policy should be put
00:26:12
in place such is not allowing AI to
00:26:16
automate or work Empower workers reform
00:26:20
um tax policies and make sure there are
00:26:22
no excessive power gains from the
00:26:24
implementation of AI okay we are at the
00:26:28
last factor and this is social norms and
00:26:30
this is my favorite one I think so
00:26:33
social norms are the shared standard of
00:26:35
behaviors that are acceptable in certain
00:26:38
places which can often be different in
00:26:39
different scenarios so for example
00:26:42
there's a social Norm of not talking to
00:26:44
other people in a lift or elevator uh
00:26:46
and if someone breaks a social Norm it
00:26:48
can get quite uncomfortable so someone
00:26:51
might face the wrong way in an elevator
00:26:53
or lift and it could be seen as a social
00:26:57
Norm um another social Norm in uh New
00:27:01
Zealand compared to Melbourne is when
00:27:03
you're on the escalator steer things uh
00:27:06
in a shopping center in um New Zealand
00:27:10
no one walks up them everyone's pretty
00:27:12
lazy and just stands on them and you
00:27:13
don't really need to get out of the way
00:27:15
but in Melbourne because people are like
00:27:18
always busy busy trying to get to other
00:27:20
places you need to stand on the left so
00:27:22
that if anyone needs to get up really
00:27:25
fast they can yeah I just thought that
00:27:27
was interesting anyway
00:27:28
what about social norms in AI I
00:27:31
personally think that AI is going to
00:27:33
fundamentally fundamentally change our
00:27:35
social norms especially in the Western
00:27:38
World so Baron Chelly 2024 says an
00:27:41
outlook on how AI could influence the
00:27:44
formation of future social norms
00:27:46
emphasizes the importance for open
00:27:48
societies to Anchor their formal
00:27:50
deliberation process in an open
00:27:52
inclusive and transparent public
00:27:55
discourse so in my own interpretation of
00:27:58
this
00:27:59
quote new social norms are likely to
00:28:01
emerge from the use of AI but we don't
00:28:04
yet know what they are going to be it
00:28:06
also just makes me things think of
00:28:08
things like uncanny valy I don't know
00:28:10
why are we going to lose agency with the
00:28:13
rise of AI how much of the world is
00:28:15
actually going to take over do we really
00:28:17
need to be scared and what's going to
00:28:19
happen to our work life balance are the
00:28:21
days of the 9 to5 over or are we still
00:28:24
going to be overworked and underpaid
00:28:26
what happens to agency does AI have
00:28:29
agency social norms in AI uh and our
00:28:33
society is becoming increasingly
00:28:37
digitalized things like social cues that
00:28:39
would have with a personto person
00:28:41
interaction will not be seen in the same
00:28:43
way when interacting with an AI check
00:28:45
bot they may not be able to pick up on
00:28:48
subtle hints or cues like humans would
00:28:51
they go on to say that we may even see a
00:28:53
decline in authenticity so this is all
00:28:56
and Def who I am referencing here um so
00:29:01
we might see a decline in authenticity
00:29:03
online when we see avatars which I think
00:29:06
is already happening with like Ai
00:29:08
influencers and I don't understand why
00:29:10
they have so many followers if a person
00:29:13
is acting as an avatar or something like
00:29:15
that on the metaverse does there mean
00:29:17
there are different social norms and
00:29:19
expectations for that Avatar what
00:29:21
happens if that Avatar commits a crime
00:29:25
is it treated the same way as a crime in
00:29:27
real life
00:29:28
what happens to trolls will we still be
00:29:30
able to block them so many
00:29:33
thought-provoking questions and I feel
00:29:34
like I have more questions about social
00:29:37
norms and answers to do with AI and I
00:29:39
apologize for that but that brings me to
00:29:42
the end so to summarize we have
00:29:45
discussed the consequences or
00:29:46
implications of AI on everyday life from
00:29:49
a sociological lens we have explored
00:29:52
examples of AI the effects of AI on
00:29:55
labor markets and employment AI Ai and
00:29:58
social relationships Ai Ai and surveill
00:30:02
surveillance Society Ai and ethics Ai
00:30:05
and economic inequality and Ai and
00:30:08
social norms we can see that AI is
00:30:11
another form of creative destruction but
00:30:13
with the rise of AI comes way more
00:30:15
questions than answers so stay
00:30:20
tuned anyway thank you so much for
00:30:23
watching as I said at the start of this
00:30:25
video I trying to get to 1,000
00:30:26
subscribers before the end of this year
00:30:29
so if you could go ahead and give this
00:30:31
video a big thumbs up if you enjoyed it
00:30:33
and subscribe to my channel if you have
00:30:35
not already I believe there's about 70%
00:30:37
of people who are watching my videos but
00:30:39
aren't subscribed um and I will link all
00:30:43
the sources and my blog post down below
00:30:45
so you can go and read those as well
00:30:47
I'll see you next one bye
